Huntress Managed EDR and Trend Micro Worry-Free Services Suites compete in the cybersecurity space, focusing on providing robust protection and management features. Huntress appears to have an edge due to its efficient SOC support and high ROI, particularly valued in cost-efficiency aspects.
Features: Huntress Managed EDR is recognized for its 24/7 SOC threat-hunting expertise, Recon capability, and Managed Antivirus, enhancing its automatic remediation and proactive protection capabilities. It stands out for ease of use and swift deployment. Trend Micro offers comprehensive security with antivirus, ransomware protection, and cloud app security. It is praised for its multi-tenancy support and XDR capabilities, providing robust security management across various tenants.
Room for Improvement: Huntress could improve its reporting and integration capabilities, specifically API integration and a more robust Process Insights feature. Users also suggest enhanced Mac support and automation. Trend Micro users experience agent performance issues on certain systems and express concerns about pricing and documentation quality. Its EDR and log management would benefit from better user guidance, analytics, and reporting features, alongside enhanced network vulnerability scanning capabilities.
Ease of Deployment and Customer Service: Huntress Managed EDR is acclaimed for rapid deployment across various cloud environments and a customer service team that provides fast and effective support. Trend Micro also offers strong deployment options for public and private clouds, with technical assistance known for being proactive and responsive. Both are supported by efficient customer service, with Huntress noted for minimizing workload through managed services.
Pricing and ROI: Huntress Managed EDR is valued for its competitive pricing and high ROI, frequently recognized for reducing labor costs and providing cost-effective security. Its pricing model aligns well with managed service providers. Trend Micro's pricing is seen as mid-range, with some concerns about escalating costs. While it offers competitive pricing, its ROI benefits are less prominently highlighted compared to Huntress, which delivers immediate security improvements and operational efficiencies.
Our team on the security side has contacted Huntress support, and they have been pleased.
I know other techs with thousands deployed, so scalability isn't an issue.
We have not experienced any issues with lagging, crashing, or downtime.
Their customer service was fast to respond.
Since we support customers in different countries, expanding the language options for their training would be beneficial.
Their EDR is pretty mature in terms of what it does.
They are willing to work with you even if you are a small business, and they have fair pricing that reflects the service quality.
Huntress has a favourable pricing structure
They do not just say, 'Here is a problem.' They tell you where the problem exists, why it is a problem, and what are all the steps to fix it.
What stands out most is their human element: when faced with an unknown threat, real people, not just automated processes, are investigating it, and they're people we trust.
The automated remediation feature also provides significant value.
Huntress Managed EDR offers robust managed detection and response capabilities with 24/7 threat hunting, intuitive deployment, and proactive threat management for small to medium businesses.
Huntress Managed EDR provides essential cybersecurity services to businesses by integrating seamlessly with existing tools like Microsoft Defender. Around-the-clock SOC expertise, proactive alerts, and automatic remediation define its core offerings. It effectively monitors threats, detecting footholds and malicious IPs while providing quick isolation of suspicious activities. The platform simplifies security management, reducing reliance on multiple security solutions and enhancing threat response efficiency.
What are the key features of Huntress Managed EDR?Huntress Managed EDR is commonly implemented in industries requiring enhanced cybersecurity, including finance, healthcare, and IT services. Its ability to complement traditional antivirus tools and integration with remote monitoring supports a comprehensive defense strategy against advanced threats. Its deployment is simplified for diverse IT environments, ensuring automated and fast response to emerging security challenges.
Trend Micro Worry-Free Services Suites provide essential endpoint protection by mitigating malware and virus threats. Small to medium businesses utilize it for VPN access, scheduling scans, and network management.
This cybersecurity service includes a comprehensive dashboard for event management, policy filtering, and overall control. It simplifies configuration for users, despite facing certain limitations. Key functionalities like behaviour detection and cloud app security are highly valued. Businesses use it to maintain secure network operations and address device slowdowns efficiently.
What are the most important features?Trend Micro Worry-Free Services Suites are implemented in industries requiring stringent security measures, such as healthcare, finance, and education. These sectors benefit from secure VPN access, encrypted communications, and protection for cloud services like Office 365 and Gmail. The ease of configuration and robust functionalities make it a reliable choice for maintaining security standards and addressing device performance issues.
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