We performed a comparison between Blue Prism and Kryon RPA based on real PeerSpot user reviews.
Find out in this report how the two Robotic Process Automation (RPA) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Blue Prism MAPIEx and the Java Bridge are really great features provided for automating Java-based applications and for allowing mail to send and receive smoothly."
"Mostly we use the Design Studio to develop the automation. It's great. We put them into deployment and have the automated process running. It's essentially the Design Studio for Blue Prism and the entire methodology of delivery that is the most useful or valuable to us."
"The most valuable feature is the work queue. This helps the user to create a workflow, and it is a very powerful tool for generating management reports."
"Blue Prism takes good security measures and is user friendly."
"The technical support is very good."
"We've started to use some of the new features such as translation, cognitive, and we are finding them useful. We are also finding API integrations very useful."
"The solution is way more efficient for debugging than other tools."
"The only feature that stands out in Blue Prism, as compared to other tools, is security. This is the only reason for still having Blue Prism in our bucket. It is very secure and reliable, and it has also been in the market for a very long time. We automated a lot of federal and government automation processes very recently with this solution."
"I like Kryon RPA's ability to use automated and manual processes with any bot."
"Attended automation has diverted 34 percent of training calls to our tech support centers."
"We use PowerBuilder as our application building codex. Kryon adds flexibility when we have the functionality of SQL, where we can take sets of data out of the back-end and run complex computations or do a bunch of data validations inside the wizard. It can save us sometimes dozens of steps, then if we were to try and do those same reviews using the user interface completely. The balance that we get from using Kryon RPA, alongside being able to screen scrape and frequent screen, gives us an advantage that we haven't had previously with any of our other attempts at robotic process automation."
"All our users have no technical background. But Kryon is really simple and intuitive. Our business adapted very quickly and easily. This is the main thing and it's why we love the system so much. It's why we are always trying to put more processes into the system and make more use cases: because of the simplicity and the intuitive nature of the system."
"The recording capability is valuable because of the amount of data it captures automatically. It's quite good. It means less development, and fewer configuration settings to fill in after you're done."
"The user-friendly environment allows for easy learning, and the end-to-end workflow management is excellent."
"It has been helpful in reducing the manpower and error rate since we are able to run tasks 24/7 without interruptions. As humans definitely take breaks and there may be absenteeism that is unexpected, the solution provides continuous work. Humans tend to make errors once in a while, but the solution has almost zero percent errors."
"[One of the valuable features] is the triggers. It's relatively simple to activate it. You can activate it via Control-M or via email. It has a lot of built-in triggers which enable us to easily activate the jobs."
"Blue Prism needs to provide better customer support because there are some bugs in the product that make implementation tricky. Blue Prism is designed more for operational than transactional processes. If Blue Prism incorporated a lot of IQ bots and cognitive processing, then it might be of better value at a lower cost. The issue of the cost of the tool needs to be addressed. To become a Blue Prism partner, it's costly. I think that this is one of the negative aspects of using Blue Prism."
"The control room is still the desktop version, which restricts access. You can't really access it from anywhere."
"The deployment of the bots should be much faster and more intuitive."
"Technical support is in need of improvement."
"Blue Prism develops its own tools and process automation, but the documentation is unclear and incomplete."
"The assisted automation functionality needs improvement."
"I would like to see bespoke dashboards allow the front-end to display what is required."
"We would like to see some desktop automation, although we have been told that the product is not going to be taken in that direction."
"We use Google Drive a lot. If somebody sends us a spreadsheet or a document, it's going to be in Google’s format. It's not going to be in Microsoft Office format. But currently, there's no integration with Google’s documents. That would be a huge plus to have."
"Extracting meaningful data requires significant effort. You need a dedicated business analyst who can understand the output."
"It could be more reliable in spying HTML."
"Kryon could be easier to use, especially in comparison to UiPath."
"We need stronger governance to know, when a transaction is done, whether it worked or failed; strong logging. That would be helpful."
"The process discovery tool of Kryon RPA could be improved because of its limitations."
"I have seen some very minor occurrences where Kryon's interactions with Microsoft Office might cause the robot to hang. However, it is about one to two percent of the time where we are seeing this happen. It is such a small percentage that it's not even something that we are overly worried about. This would be where they might have some stability issues, but it could be the Microsoft Office API or how they are interacting together."
"Kryon RPA need to enhance the robustness of our multi-board architecture to ensure the availability of bots on multiple machines."
Blue Prism is ranked 4th in Robotic Process Automation (RPA) with 86 reviews while Kryon RPA is ranked 13th in Robotic Process Automation (RPA) with 26 reviews. Blue Prism is rated 7.8, while Kryon RPA is rated 8.4. The top reviewer of Blue Prism writes "Way more efficient for debugging than other tools but the UI is complicated". On the other hand, the top reviewer of Kryon RPA writes "The tool helps with speed to market, efficiency, and accuracy". Blue Prism is most compared with Microsoft Power Automate, UiPath, Automation Anywhere (AA), Pega Robotic Process Automation and AutomationEdge, whereas Kryon RPA is most compared with UiPath, Microsoft Power Automate, Nintex RPA, Automation Anywhere (AA) and Jiffy.ai Automate. See our Blue Prism vs. Kryon RPA report.
See our list of best Robotic Process Automation (RPA) vendors.
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