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AutomationEdge vs Blue Prism comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Dec 4, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Automate
Sponsored
Ranking in Robotic Process Automation (RPA)
5th
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
26
Ranking in other categories
No ranking in other categories
AutomationEdge
Ranking in Robotic Process Automation (RPA)
14th
Average Rating
7.8
Reviews Sentiment
7.0
Number of Reviews
12
Ranking in other categories
No ranking in other categories
Blue Prism
Ranking in Robotic Process Automation (RPA)
4th
Average Rating
7.8
Reviews Sentiment
6.7
Number of Reviews
88
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of April 2025, in the Robotic Process Automation (RPA) category, the mindshare of Automate is 1.5%, up from 1.0% compared to the previous year. The mindshare of AutomationEdge is 1.0%, up from 1.0% compared to the previous year. The mindshare of Blue Prism is 10.5%, down from 12.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Robotic Process Automation (RPA)
 

Featured Reviews

Anabel Marco - PeerSpot reviewer
Automates processes efficiently with cost-effective scaling and robust customer support
Web scraping is quite good since it offers a lot of possibilities. Another important feature for me is its compatibility with MBI, the Power that is ISEQUADO Centers. I appreciate the ability to scale and increase the number of bots or studios without additional expense. Automate's non-reliance on additional orchestrators makes it quite cost-effective.
BhargavJotva - PeerSpot reviewer
An RPA tool to automate functions, tasks, and processes that also allows users to do coding from the scratch
The initial setup of AutomationEdge was satisfactory for our company. For deployment for a large process, it will take around two months to develop the process. Else, it can be done in fifteen days. My organization gets to automate the banking processes using the solution. There are different requirements for different departments. Finance departments need something to automate their processes, and the requirements may vary for the information management department. There is a different type of automation requirement if there are some secretive documents that we have to keep on triggering mail.
Mohamed Salah Baccouche - PeerSpot reviewer
Way more efficient for debugging than other tools but the UI is complicated
The UI is more complicated than other tools. In Power Automate, it doesn't even feel like you are working because the tool does the job for you. But in the solution, there are studio, process, and object interfaces and you have to decode your own objects. The free objects that are predefined are not good compared to other tools. There is still a lot of work to do on the solution's intelligent automation part.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Overall, the whole product is really nice and provides significant benefits."
"The licensing of the product is very good. You only need to license it once and then you have it forever."
"Web scraping is quite good since it offers a lot of possibilities."
"The best feature of Automate is its ease of use, which is a major selling point."
"It gives us a central place to schedule tasks and run them distributed."
"I find the ease of use from a programming perspective very valuable."
"The ability to connect to websites and pull data is the solution's most valuable feature."
"We have tried other RPA solutions like UiPath or Automation Anywhere. They are fantastic products but complex, and it's hard to understand everything. It would be best if you had a skilled developer or several. Automate is easy to implement, administer, and use. It's appropriate for us because our cases are simple and easy to automate. We don't need complicated tools with many features; We prefer to get a significant ROI quickly."
"The most valuable feature of AutomationEdge is creating accounts."
"If we want to change your processes, we can code it from scratch, making it a beneficial feature of the product."
"The initial setup was easy and straightforward."
"The support from the vendor is very good."
"We can quickly adapt to our end users."
"The chatbot that they have is most valuable. It is one of the best features because they own it, and they don't need to integrate with other parties to have a chatbot. This is one of the main features. The rest of the features are common to all RPA tools or vendors available in the market."
"The studio design is fine compared to other similar products. There is nothing extraordinary about it, but at the same time, there are not any negatives."
"It helps us with cost optimization and easy implementation."
"Although the solution may look complicated it actually has a lot of features and user space to work out of."
"The way you design the flow and configure the activities for the bot is very useful if you are working with any of the BPM or local platforms."
"The tool is very technically sound."
"The support is good."
"We started with a very small team and small projects. As the project started getting success with Blue Prism we have a large number of teams now just for automating all the business procedures. Larger time was saved after automating the processes."
"Blue Prism has a lot of flexibility to integrate with other enterprise applications"
"Access to the SQL database allows for extra capabilities."
"The performance is very good and it is a valuable feature."
 

Cons

"I currently have three bugs open with them that I don't know if they are addressed in the new release."
"The OCR for Hebrew text needs to be improved."
"I find that most important features are strong, however, there is a lack of good development for artificial intelligence, such as machine learning."
"It's possible that they could use a stronger community for seeking guidance and help."
"We really need a free development environment for customers. Building and testing automation on production isn't ideal."
"The product also has a limited use case in some respects."
"Error messages should be better. For error status, there should be better documentation because a lot of times, error messages that you get are quite vague. For example, you get a message saying that the workflow has run into an unknown status, which is vague. It just tells you that it failed, but you don't know how or why it failed. It makes debugging difficult."
"I would like the updates to be easier to deploy. Integration with Amazon S3 is somewhat lacking."
"The ease of use is the main thing on which they really have to focus. If they want to go against the giants, it should be improved in ease of use, and it should be more user-friendly. It would be helpful because everyone should be empowered irrespective of whether they know how to code or not. They should enhance its user interface and make it more intuitive."
"The installation process could improve. It was difficult to complete."
"AutomationEdge's ecosystem has shortcomings and needs improvement. When we compare AutomationEdge to other RPA tools in our company, we find that it has a very minor online community."
"AutomationEdge's primary issue is its price point, especially compared to other products."
"The price of the solution could be improved."
"It's not an intuitive tool."
"They could provide more technologies for IT and security to enhance machine learning capabilities."
"There are some shortcomings in the product's stability that need improvement."
"Technical support is in need of improvement."
"Blue Prism needs to provide better customer support because there are some bugs in the product that make implementation tricky. Blue Prism is designed more for operational than transactional processes. If Blue Prism incorporated a lot of IQ bots and cognitive processing, then it might be of better value at a lower cost. The issue of the cost of the tool needs to be addressed. To become a Blue Prism partner, it's costly. I think that this is one of the negative aspects of using Blue Prism."
"They should add more OCR engines to it."
"Though Blue Prism has now come up with features like decipher and computer vision, it is still not able to address most of the issues, making it an area of concern where improvements are required."
"From a monitoring perspective, the way the screens are set up, or the reporting within Blue Prism, is not really user-friendly. You need a technical person to basically put that up. It's not necessarily easily viewable."
"It lacks integration with proper AI, and it is a very complex tool to use in general."
"Blue Prism can improve a lot. The interaction with Google Chrome can be massively improved. I know in the next version there are slight improvements. We don't know how much, but we are comparing them. At this moment, Google Chrome is a massive issue within the toolset, due to the way Google Chrome receives updates regularly but Blue Prism is unable to cope. The spy method of Google Chrome is not as user-friendly as Internet Explorer is. However, Internet Explorer is being discontinued from their support, therefore it's not the best browser to be using. This has caused us major issues in the last six months."
"Navigation within the UI could be improved."
 

Pricing and Cost Advice

"I believe the price falls within a reasonable range, which significantly influenced our decision regarding the product. This aspect is crucial for any technological solution, especially in our country where enterprises might be hesitant to invest heavily in something untested or uncertain about its practicality and potential returns."
"Once you buy the software, you just pay for the support for backend help."
"From a distributor's side, one of the biggest selling points is its price point. Without going into any numbers, compared to UiPath, Automation Anywhere, and Blue Prism, we're significantly cheaper. The main difference is that other competitors usually charge you per process. However, in Automate's case, it's priced per bot. So, a bot can run multiple processes at the same time, but you are only priced for a single bot."
"I'm only involved in running the product and maintaining the systems, so I can't speak to the cost."
"It has gone up in price. The price of Fortra's Automate has increased since we first started using it. It does a lot but also costs a lot. It was a lot more affordable before Fortra owned the software."
"It comes with a package that costs approximately $20,000 USD per year."
"Compared to other products, the pricing model for this solution is much more convenient, flexible, and adaptable to the Portuguese reality."
"The pricing is quite reasonable. We can run the process with one bot. The limitation is at the server level because they have some resources, and sometimes that is enough. It isn't too expensive, so you can get a good return off of one, and you can also have a pack of five bots that is quite competitive."
"Price-wise, AutomationEdge is pretty affordable, making it not so expensive when you compare this with other tools in the market."
"I give the price of the solution a nine out of ten."
"It is expensive but its value can justify the cost."
"Pricing can be made better. Currently, I think the pricing is based on the market. The pricing also depends on the business partners that offer you the solution."
"If you are looking for a budget solution, you can consider AE. It has all the features. Scaling it is way easier because of the cost itself."
"The product is available at the lowest price."
"The licensing for this solution should have a more competitive pricing model. The price is in the top five of similar products."
"Licensing is on a yearly basis."
"In the Philippines, fewer companies are using Blue Prism because of its cost. I don't know the price, but I know that its price is higher than UiPath."
"The license for Blue Prism is very straightforward, we only need one license."
"We have a three-year contract that is paid on a yearly basis."
"The tool is expensive."
"The billing is on a yearly basis. They send us the bill every year. My business unit is billed by the technology team, so I don't know exactly how much they pay. In my business unit, we have our first-year license costs, and then we have our ongoing costs. Our bots cost projected per license is $8,600. Our projected support cost for every year is about $38,000. Our operation agent costs anywhere between $50,000 to $55,000, so the saving is there, but it is still kind of expensive for us, but I'm looking at it from the technology kind of billing us for it. This is the cost that we have for our technology team, which is different from the licensing of Blue Prism."
"The licensing is approximately $1,100."
"It is a bit higher in cost as compared to Automation Anywhere and UiPath. The rate also differs from client to client. Margins are also important when it comes to costing and licensing. There are some additional costs involved besides the standard licensing costs. You have the development team cost, which includes the project manager, development team, analyst, and testers. You also need a team manager. You also have the tools cost, architecture cost, platform cost, and the licensing cost of each bot."
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Top Industries

By visitors reading reviews
Financial Services Firm
16%
Computer Software Company
13%
Manufacturing Company
7%
Healthcare Company
7%
Financial Services Firm
23%
Computer Software Company
15%
Healthcare Company
6%
Real Estate/Law Firm
6%
Financial Services Firm
22%
Computer Software Company
11%
Manufacturing Company
10%
Government
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about HelpSystems AutoMate?
We use it for specific cases, mainly secure file transfers, which are vital for us. And it works for us.
What is your primary use case for HelpSystems AutoMate?
I am a consultant and I am making a lot of processes in human resources, payroll, certifications, trainings, web scra...
What is your experience regarding pricing and costs for Fortra Automate?
The pricing is quite good compared to its competitors. Competitors are often more expensive than Automate. I would ra...
What do you like most about AutomationEdge?
It helps us with cost optimization and easy implementation.
What is your experience regarding pricing and costs for AutomationEdge?
I rate AutomationEdge's pricing as a six to seven. It is expensive but its value can justify the cost.
What needs improvement with AutomationEdge?
AutomationEdge's primary issue is its price point, especially compared to products from companies like Microsoft that...
Should I choose Blue Prism or Microsoft Power Automate?
Hello Netanya, it depends on your needs and your expertise. In my humble opinion you can start a big RPA project imp...
I am evaluating Blue Prism and UiPath for RPA for my company. Which one do you recommend?
I'm very familiar with UiPath and the RPA industry: was hired by Daniel Dines in 2015 when there were 35 employees an...
 

Also Known As

HelpSystems Automate, Automate
No data available
No data available
 

Overview

 

Sample Customers

Aldergrove Financial Group, Preferred Health Professionals, Mindbeam Technologies, First Credit Union in British Columbia, Vestcom International, Prime Liberty Benefits, University of Tampa, CNLBancshares, World Precision Instruments, BJ's Restaurants, Globe Pequot Press, Accudata Technologies, Norton Healthcare, Pacific Toxicology Laboratories
Smart Dubai Government (SDG)
Coca-Cola, Walgreens, American Express, Royal Bank of Canada, Pfizer, Shop Direct, O2, Siemens, Ascension Healthcare, Jaguar Land Rover
Find out what your peers are saying about AutomationEdge vs. Blue Prism and other solutions. Updated: March 2025.
845,040 professionals have used our research since 2012.