Automation Anywhere vs Blue Prism comparison

Automation Anywhere and SS&C Blue Prism are both solutions in the Robotic Process Automation (RPA) category. Automation Anywhere is ranked #3 with an average rating of 8.3, while SS&C Blue Prism is ranked #4 with an average rating of 8.0. Automation Anywhere holds a 11.4% mindshare in RPA, compared to SS&C Blue Prism’s 12.4% mindshare. Additionally, 95% of Automation Anywhere users are willing to recommend the solution, compared to 88% of SS&C Blue Prism users who would recommend it.

Comparison Buyer's Guide

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Executive SummaryUpdated on Dec 4, 2024

Automation Anywhere and Blue Prism are competitors in the robotic process automation space. Automation Anywhere is often chosen for its affordability and strong support, but Blue Prism has the upper hand due to its advanced features and enterprise-grade capabilities.

Features: Automation Anywhere offers a versatile digital workforce platform that allows quick setup and scalability. Its easy integration and robust automation capabilities are notable. Blue Prism stands out with enterprise-grade security and comprehensive governance features, ideal for organizations with extensive compliance requirements.

Room for Improvement: Automation Anywhere could enhance its modular functionality as its linear code structure can be hard to maintain. It might also improve on providing advanced automation capabilities similar to Blue Prism. Blue Prism can work on simplifying its deployment process and improve accessibility for non-technical users, which could enhance its implementation speed.

Ease of Deployment and Customer Service: Automation Anywhere is known for easier deployment and extensive customer support, making it suitable for quick implementations. Blue Prism, while having a more complex deployment, offers in-depth documentation and robust support options, which appeal to organizations requiring thorough setup procedures.

Pricing and ROI: Automation Anywhere is generally more affordable with lower initial costs, leading to a quicker perceived ROI. Blue Prism, despite higher setup costs, provides long-term value for enterprises needing advanced automation solutions due to its comprehensive features.

To learn more, read our detailed Automation Anywhere vs. Blue Prism Report (Updated: January 2025).

Buyer's Guide

Automation Anywhere vs. Blue Prism

January 2025

Download the complete report

Helped 831,158 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Fortra's Automate

Mindshare comparison

As of January 2025, in the Robotic Process Automation (RPA) category, the mindshare of Fortra's Automate is 1.4%, up from 1.0% compared to the previous year. The mindshare of Automation Anywhere is 11.4%, down from 15.4% compared to the previous year. The mindshare of Blue Prism is 12.4%, up from 11.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Robotic Process Automation (RPA)

Q&A Highlights

reviewer1373997

Analyst, Intelligent Automation at a financial services firm with 10,001+ employees

Jun 29, 2021

RPA Governance and Business Continuity requirements for a large multi-national corporate financial services provider

@reviewer1356150 @Nilesh Pawar @reviewer1390509 @Alex Yuan @Hayaa Kayasseh you've all recently written reviews for one of these products. Do you have any insight to share with @reviewer1373997 about governance and business continuity requirements for these products?

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Featured Reviews

Anabel Marco

Account Director at Software Greenhouse

Can automate several processes with only one bot and is easy to implement, administer, and use

We have tried other RPA solutions like UiPath or Automation Anywhere. They are fantastic products but complex, and it's hard to understand everything. It would be best if you had a skilled developer or several. Automate is easy to implement, administer, and use. It's appropriate for us because our cases are simple and easy to automate. We don't need complicated tools with many features; We prefer to get a significant ROI quickly. We can automate several processes with only one bot, so it's much cheaper than other products where you need to buy additional licenses. We need a good value for our automation. The other solutions might be more robust, but Automate is perfect for us because we're not a large enterprise.

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IPSIT JANA

Automation & Emerging Technology Manager at Johnson Controls, Inc.

Terminal emulator enhances efficiency while error handling needs improvement

There are improvements needed in error handling processes, as currently, they rely on start and end error commands. A more strategic approach could enhance efficiency. While the implementation of a structured development approach has been introduced, further enhancements could be made to accommodate non-technical users better, perhaps by making the platform more accessible and user-friendly through a flowchart or diagram-based setup. Automation Anywhere can be moderately challenging for business users without technical skills. While the platform offers some drag-and-drop functionality, building automation requires a strong understanding of logical operations and scripting. To become proficient, users may need to invest time in learning basic coding concepts or pursuing relevant certifications. This learning curve can mean that users typically require a few months of training before they can effectively build and implement automation.

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Mohamed Salah Baccouche

Robotic Process Automation Consultant at Ernst & Young

Way more efficient for debugging than other tools but the UI is complicated

The UI is more complicated than other tools. In Power Automate, it doesn't even feel like you are working because the tool does the job for you. But in the solution, there are studio, process, and object interfaces and you have to decode your own objects. The free objects that are predefined are not good compared to other tools. There is still a lot of work to do on the solution's intelligent automation part.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The product effectively handles all the tasks we require."

"The solution is continuously adding more integrations to help with workflows and bot and task creation."

"This tool has machine learning and voice recognition and computer vision, which are both quite useful aspects. These aren't available in other tools. It's a good addition to this tool and it gives the solution an edge on the market."

"The ability to connect to websites and pull data is the solution's most valuable feature."

"The best feature of Automate is its ease of use, which is a major selling point."

"The most valuable features for my client are timing and scheduling."

"We are still in the process of rolling it to production and tweaking it (our AD groups are a mess), but the improvements are priceless. Having users ID's created the same way every time without human error is the best part. We don't need to worry about why groups were not added, user rights not set to folders or missing a private folder being created, typos or just even knowing when things are done and logged."

"The pricing is excellent. I would give them perfect marks in that regard."

More Fortra's Automate pros

"Bot Insights is neatly integrated into the platform, which enables us to develop rapidly and train the learning instances using pre-defined domains over the purchase orders, forms, and invoices that need to be processed."

"It is easy to use and very scalable."

"The ability to build automation without coding is its most valuable feature."

"The development tools are very good. It's very user-friendly and easy to develop and deploy with Automation Anywhere. Ordinary people, within a few weeks, can develop a bot using the tool."

"Our bots have automated time consuming tasks and completely freed up one person to do real work."

"The overall developer client has an easy-to-use UI."

"We have seen AA bringing immense value to the clients once operational. Bot deployment is easy and controlling Access is easy with RBAC With Recent additions. User groups and user management is on par with tools like Blue Prism & UiPath."

"In particular, with our requirements, we have seen reduced dependency on the workforce and we had proper execution of our business process."

More Automation Anywhere pros

"Blue Prism provides both on-premises and cloud versions."

"It is a stable solution."

"If there is a task that Blue Prism cannot do out of the box, Blue Prism provides me the facility of designing one and integrating it into the application. This process is called Visual Basic Objects."

"Blue Prism is a mature, stable product with lots of built-in features."

"RPA processes are helpful when we need interaction with different applications and close the technical gaps between them. In one of the use cases that we evaluated, there was a single Excel template from a vendor. The Excel file has 7,000 objects, and it included information about the part numbers, prices, and some of the details about each object of the aircraft. This file had to be input to SAP, so a human had to enter these 7,000 objects one by one, which is a pretty mechanical and uninteresting task. The RPA bot was easily able to import this file. Without RPA, this import had to be done by a person who had to do the same task 7,000 times just to import one contract."

"This solution has increased the speed, accuracy, and happiness of staff involved in the activities for which RPA has been deployed."

"It is not just for coders, as you can have a diagrammatic representation of the process."

"The multi-bot architecture is very flexible."

More Blue Prism pros

Cons

"It's possible that they could use a stronger community for seeking guidance and help."

"The documentation for errors needs improvement as many of the error messages we receive are very vague."

"Fortra's Automate is not as reliable as I would like it to be."

"It would be an improvement if Automate had better stability tools, whether by recommending a certain amount of memory because it can be a memory hog at times."

"I believe we need to test various OCR tools that assist in evaluating, let's say, six different customer resyncs. We analyze their spending patterns and documentations, but current OCR support has limitations, requiring highly standardized documents, which isn't always the case. With a more advanced OCR system, we could improve processes related to credit risk management and legal matters. We're exploring how to integrate Fortra's Automate with our CRM platform, taking cues from instances where Salesforce seamlessly merged with Automate. However, we use a different CRM, Insight for New Enterprise, and we're seeking ways to connect the automation process within our CRM. We aim for the automation to continue smoothly, even in instances where traditional automation methods might face hurdles."

"They do not encrypt passwords, so this is an issue with HIPAA compliance."

"We really need a free development environment for customers. Building and testing automation on production isn't ideal."

"The intelligent automation feature could be improved. It's interesting because it's simple, but the automation quality isn't always good. It's easy to use, but sometimes you need to make a slight improvement to the automation, and that's not so easy."

More Fortra's Automate cons

"We would like to have a better debugging facility."

"Integrations should be included with the analytics platforms and third-party SAP, enterprise-level applications, as well as if there are any built-in connectors where you can connect with the ERPs to automate the required teams."

"Intelligent automation is currently a buzz and I would love to see more innovation in this segment."

"We encountered issues during the upgrade of the framework. We were using the older framework of version 10.3.5. When we were upgrading, we were having a few issues in terms of getting the proper hardware and software prerequisites. For some things, like getting the controls of some of the application's tools, we were getting Automation Anywhere's help."

"Migration is probably our biggest challenge. When we were trying to do the migration to the new version, it was a little bit painful. We didn't have that many bots, and I can't imagine the level of effort that some of the bigger customers have to put in for that. The product is stable, but moving from one release to the other was the issue."

"In the last two years, with the help of IQ Bot, and what I learned today about this Attended Automation 2.0, I think they are addressing vital key challenges that we have faced so far."

"They need to make the solution more robust."

"When a bot is in production, sometimes the keystrokes will not work. I am not sure why, and we have tried to contact technical support. They said that they don't have an answer for this. It happens in the the remote environment when we are deploying a bot into AWS machines. So, technical support said this happens in AWS machines sometimes: If the bot is running and the machine is locked, then at that time, the key strokes will not work. They have provided that solution, but we are trying to avoid keystrokes now."

More Automation Anywhere cons

"We would like to see intelligent process automation that integrates RPA and machine learning."

"Blue Prism develops its own tools and process automation, but the documentation is unclear and incomplete."

"For developers, they should have some kind of recording feature."

"Blue Prism is a little behind Automation Anywhere in the topics related to maintenance and report building."

"Though Blue Prism has now come up with features like decipher and computer vision, it is still not able to address most of the issues, making it an area of concern where improvements are required."

"The control room is its worst feature. It can be laggy, and it is not as user-friendly. We're with staying Blue Prism, but we're moving it from on-premises to Microsoft cloud for cost savings. We looked into Blue Prism cloud. It has a lot of features, but it comes with a lot of costs. Right now, we have six spots, and we're only at 13% utilization. The cost didn't really weigh out for us for moving to Blue Prism cloud, but on-premises, it is working for what we need."

"The upgrades could be managed better. I would also like to see more true AI development and machine learning."

"If this solution had a framework for exception handling then it would be very helpful."

More Blue Prism cons

Pricing and Cost Advice

"While solutions like UiPath and Blue Prism cost around $11,000-$12,000 for each license, this product costs around $7,000 and you can keep it forever."

"I like the way this solution is priced because you can buy a license, or you can buy the software outright."

"The cost is a bit high for a small business like ours, but we manage with Fortra's Automate."

"It comes with a package that costs approximately $20,000 USD per year."

"Once you buy the software, you just pay for the support for backend help."

"The pricing is quite reasonable. We can run the process with one bot. The limitation is at the server level because they have some resources, and sometimes that is enough. It isn't too expensive, so you can get a good return off of one, and you can also have a pack of five bots that is quite competitive."

"I believe the price falls within a reasonable range, which significantly influenced our decision regarding the product. This aspect is crucial for any technological solution, especially in our country where enterprises might be hesitant to invest heavily in something untested or uncertain about its practicality and potential returns."

"From a distributor's side, one of the biggest selling points is its price point. Without going into any numbers, compared to UiPath, Automation Anywhere, and Blue Prism, we're significantly cheaper. The main difference is that other competitors usually charge you per process. However, in Automate's case, it's priced per bot. So, a bot can run multiple processes at the same time, but you are only priced for a single bot."

More Fortra's Automate pricing and cost advice

"The pricing for Automation Anywhere is reasonable."

"We just did a round of price comparison on a global scale and found it's so hard to compare the license prices. But, Automation Anywhere, in general, is on the same price level as the other vendors, a bit lower in some cases."

"We have seen about a 10 percent monetary savings."

"Time and monetary savings can range from 20 to 90 percent."

"They have a ridiculously expensive bot licensing structure, especially for the Asian region."

"It saves me around $100,000 a year."

"Automation Anywhere might have a higher upfront cost than some competitors, but its extensive features and seamless integration with other tools can save organizations money in the long run."

"In terms of pricing, this is a good product."

More Automation Anywhere pricing and cost advice

"There is a one-time purchase fee for this solution."

"Blue Prism is less expensive than some of the other RPA solutions."

"Our licensing fees are approximately $5,000 USD per year."

"The tool’s licensing is on a monthly basis."

"The solution is not that expensive and a five-year license costs about 20k euros."

"Blue Prism has a really simple licensing model, where the licenses are not confusing and there are no hidden costs the way there are in UiPath."

"I don't recall what it was. Initially, we had our licensing through the consultant, and when we stopped using them, we renegotiated licensing. Blue Prism gave us temporary licenses during the negotiation. When all things were said and done, it came out to a decent price even without the vendor. So, our management has been happy with that."

"Its price should be lower."

More Blue Prism pricing and cost advice

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Answers from the Community

reviewer1373997

Analyst, Intelligent Automation at a financial services firm with 10,001+ employees

Jun 29, 2021

RPA Governance and Business Continuity requirements for a large multi-national corporate financial services provider

See 2 answers

Rony_Sklar

Community Manager at a tech services company with 51-200 employees

Jul 20, 2020

Read full answer

Mohammed Tafazal

RPA Lead Architect and Manager at a computer software company with 501-1,000 employees

Jun 29, 2021

For any RPA tool it required have a generic /universal governance model where 1. sponsor or Head of RPA implementation 2. Business analysts 3.Architects(solution/technical) 4.Developers ( Full stack - Build, Test and SIT) 5.Scrum master or Sprints head or Project manager 6. QA ( Test automation) - optional Above generic governance model/structure roles for handling any kind of RPA process. One proven way to implement centralized automation management is via a CoE. The best practices of Robotic Process Automation states that the use of bots doesn’t increase negative risks for the organization in the development of reusable solutions. The responsibilities of a Centre of Excellence will depend on the exact governance model used. The most common activities include the following: Drive RPA in the business, training teams, and increasing awareness of RPA in those. Calculate the criticality and quality of the developed solutions, ensuring the application of best practices. Monitor the operation of bots and guarantee that execution SLAs (service-level agreement) are met. Follow and report the main development stages. Guarantee the execution of established governance processes. Guarantee the continual improvement of processes and tools. Business Continuity Requirements: To have backup or disaster recovery machines for the critical RPA processes with load balancing using central orchestration in different clusters. For any of the RPA there is orchestration tool which handles all the initiation and processing from one location have it maintained well from risks and disasters with load balancing. This will helps in business continuity.

Read full answer

Top Industries

By visitors reading reviews

Financial Services Firm

15%

Computer Software Company

15%

Healthcare Company

Manufacturing Company

Computer Software Company

15%

Financial Services Firm

15%

Manufacturing Company

11%

Healthcare Company

Financial Services Firm

22%

Computer Software Company

11%

Manufacturing Company

10%

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about HelpSystems AutoMate?

We use it for specific cases, mainly secure file transfers, which are vital for us. And it works for us.

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What is your primary use case for HelpSystems AutoMate?

We used the platform primarily for task automation, including transmitting EDR files. Additionally, we've utilized it...

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What is your experience regarding pricing and costs for Fortra Automate?

The starter pack was all we needed and was reasonable. Others were either more expensive or didn't do all that I want...

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How good is Automation Anywhere for RPA processes?

It depends on your use case. Is it simply to automate a couple of processes? Is it to augment a human team? AA is ver...

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How good is Automation Anywhere for RPA processes?

From my experience using AA tool, it depends on the applications that you want to automate, because there some applic...

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How good is Automation Anywhere for RPA processes?

It is a highly preferred RPA tool. You can check my Automation Anywhere Review to know more.

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Should I choose Blue Prism or Microsoft Power Automate?

Hello Netanya, it depends on your needs and your expertise. In my humble opinion you can start a big RPA project imp...

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I am evaluating Blue Prism and UiPath for RPA for my company. Which one do you recommend?

I'm very familiar with UiPath and the RPA industry: was hired by Daniel Dines in 2015 when there were 35 employees an...

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What do you like most about Blue Prism?

It is a stable solution.

See all answers

Comparisons

Microsoft Power Automate vs Fortra's Automate

Compared 48% of the time

UiPath vs Fortra's Automate

Compared 36% of the time

MOVEit vs Fortra's Automate

Compared 4% of the time

More Fortra's Automate Competitors

Microsoft Power Automate vs Automation Anywhere

Compared 31% of the time

UiPath vs Automation Anywhere

Compared 23% of the time

Tricentis Tosca vs Automation Anywhere

Compared 4% of the time

Python RPA vs Automation Anywhere

Compared 3% of the time

SAP Intelligent RPA vs Automation Anywhere

Compared 3% of the time

More Automation Anywhere Competitors

Microsoft Power Automate vs Blue Prism

Compared 37% of the time

UiPath vs Blue Prism

Compared 33% of the time

Pega Robotic Process Automation vs Blue Prism

Compared 4% of the time

Blue Prism Cloud vs Blue Prism

Compared 2% of the time

Tungsten RPA vs Blue Prism

Compared 2% of the time

More Blue Prism Competitors

Product Reports

Buyer's Guide

Fortra's Automate

January 2025

Download Fortra's Automate product report

Buyer's Guide

Automation Anywhere

January 2025

Download Automation Anywhere product report

Buyer's Guide

Blue Prism

January 2025

Download Blue Prism product report

Also Known As

HelpSystems Automate, Automate

Automation Anywhere, Testing Anywhere, Automation Anywhere Enterprise

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Fortra

Automation Anywhere

SS&C Blue Prism

Overview

Fortra's Automate is predominantly used in HR and operational departments for automating reports, file manipulation, and data processing. Key uses include automating repetitive tasks, integrating PDFs and emails, running scripts, processing large data sets, transforming file formats, synchronizing databases, managing job schedules, and transferring files.

Users commend Fortra's Automate for its ease of implementation and user-friendly drag-and-drop interface, which requires minimal technical skills for efficient bot deployment. The software is appreciated for its effective scheduling tools, reliable integration capabilities, and a wide range of functions such as file interaction, secure file transfers, and extensive automation without the need for coding. Businesses achieve significant time savings and simplified processes, bolstered by continuous updates and robust customer support.

What are the key features?

Scheduling Tools: Enables precise control and timing for automation tasks
Integration Capabilities: Seamlessly connects with various systems and software
File Interaction: Comprehensive functions for file manipulation and transfer
Secure Transfers: Ensures data safety during file transfers
User-Friendly: Minimal technical skills needed for deployment and use

What benefits should you look for in reviews?

Ease of Implementation: Fast and simple setup process
Time Savings: Reduces time spent on repetitive tasks
Process Simplification: Streamlines complex workflows
Customer Support: Access to continuous support and updates

In various industries such as healthcare, transportation, and payroll, Fortra's Automate automates workflows like invoice generation, data retrieval, data uploading, and insurance eligibility checks, enhancing efficiency and accuracy for HR and operational tasks.

Automation Anywhere offers a robust automation platform known for its user-friendly interface, flexible scalability, and advanced automation capabilities. It's designed to streamline operations across industries by automating manual and repetitive tasks.

Automation Anywhere empowers organizations with its easy-to-use platform that simplifies automation processes through its drag-and-drop functionality. With features like MetaBot and IQ Bot, it provides advanced automation solutions. The platform seamlessly integrates with business applications, ensuring efficient operation and data protection through security features like the credential vault. Despite its strengths, there is room for improvement in integration with source control systems and third-party applications. Enhancing UI friendliness, IDE capabilities, and licensing flexibility, along with improved support in the Citrix environment, are needed. Better OCR accuracy, AI functionalities, and Excel integration would enhance user experiences.

What are Automation Anywhere's key features?

Ease of Use: Offers a user-friendly platform that allows straightforward automation of processes for non-technical users.
Advanced Bots: Includes MetaBot and IQ Bot for complex automation tasks.
Integration: Seamlessly integrates with business applications for smooth operations.
Security: Features like credential vault ensure robust data protection.
Scalability: Provides flexibility and scalability for expanding automation needs.

What benefits and ROI should users look for?

Efficiency: Automates repetitive tasks, enhancing process efficiency.
Accuracy: Improves accuracy in operations like finance and HR.
Scalability: Offers scalable solutions for growing enterprises.
Cost Reduction: Reduces operational costs by streamlining processes.
Flexibility: Adapts to various industry requirements allowing broad implementation.

In the finance sector, Automation Anywhere is used for tasks like accounts payable, accounts receivable, and invoice processing. In HR, it's implemented for onboarding, payroll, and attendance verification. Its deployment also extends to supply chain, compliance, and customer service, providing streamlined operations by automating complex business processes.

Blue Prism is an intelligent, business-developed, no-code automation platform for SaaS deployments as well as for on-premises, public cloud, multi-cloud, and hybrid environments. Unlike other automation technology, Blue Prism combines robotic process automation with expanded artificial intelligence and cognitive capabilities. Blue Prism gives users instant access to the tools you need for building and delegating automations, as well as a digital workforce that is already AI-equipped.

With Blue Prism’s code-free RPA, deployed through use of their Robotic Operating Model, your business can scale efficiently, improve customer satisfaction, reduce costs, and augment its talent to take on new responsibilities. Blue Prism helps to accelerate operational agility and efficiency by making it easy to automate the most important processes. Allocating everyday tasks to your Digital Workforce gives you immediate increased capacity and allows your teams to focus on their strategic goals. In addition, it delivers a return on investment, increases efficiency gains, and can even introduce new revenue streams.

“Workforce of the Future”

Blue Prism’s all-in-one intelligent automation platform consists of:

Design Studio with drag-and-drop process automation building, reusable “objects” across your business, and updates to objects and processes saved throughout the process library.
Control Room where you can assign processes to digital workers, scale digital worker and task volume ondemand, and gain real-time transparency of process proficiencies.
Digital Workforce of autonomous software robots that can learn and mimic business processes like humans and are equipped with six intelligent automation skills:
1. Knowledge and Insight - The ability to harvest, understand, and deliver insights from multiple disparate data sources.
2. Visual Perception - The ability to read, understand, and contextualize visual information.
3. Learning - The ability to derive contextual meaning and adapt to evolving process patterns.
4. Planning and Sequencing - The ability to optimize workloads and identify opportunities for better outcomes.
5. Problem-solving - The ability to autonomously solve system, logic, and business problems.
6. Collaboration - The ability to seamlessly work with both people and systems.

Reviews from Real Users

Blue Prism stands out for its enterprise-level functionality, which is why many companies choose it over its competitors. PeerSpot users note that the solution is easy to use, stable, and robust scalability-wise. The security is also top-notch. One user pointed out that "One of the most powerful features in Blue Prism is exception handling. It's one of the features that really differentiates it from other platforms." Blue Prism helps businesses with everything from compliance to quality control and error-avoidance.

Sample Customers

Aldergrove Financial Group, Preferred Health Professionals, Mindbeam Technologies, First Credit Union in British Columbia, Vestcom International, Prime Liberty Benefits, University of Tampa, CNLBancshares, World Precision Instruments, BJ's Restaurants, Globe Pequot Press, Accudata Technologies, Norton Healthcare, Pacific Toxicology Laboratories

Google, Linkedin, Cisco, Juniper Networks, DellEMC, Comcast, Mastercard, Quest Diagnostics

Coca-Cola, Walgreens, American Express, Royal Bank of Canada, Pfizer, Shop Direct, O2, Siemens, Ascension Healthcare, Jaguar Land Rover

Buyer's Guide

Automation Anywhere vs. Blue Prism

January 2025

Free Report: Automation Anywhere vs. Blue Prism

Find out what your peers are saying about Automation Anywhere vs. Blue Prism and other solutions. Updated: January 2025.

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