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Automation Anywhere vs Blue Prism comparison

Automation Anywhere and SS&C Blue Prism are both solutions in the Robotic Process Automation (RPA) category. Automation Anywhere is ranked #3 with an average rating of 8.3, while SS&C Blue Prism is ranked #4 with an average rating of 8.1. Automation Anywhere holds a 11.9% mindshare in RPA, compared to SS&C Blue Prism’s 12.7% mindshare. Additionally, 95% of Automation Anywhere users are willing to recommend the solution, compared to 88% of SS&C Blue Prism users who would recommend it.
Automation Anywhere
Read 522 Automation Anywhere reviews
  • 19,499 Views
  • 11,742 Comparison Views
95% willing to recommend
Blue Prism
Read 88 Blue Prism reviews
  • 17,472 Views
  • 9,512 Comparison Views
88% willing to recommend
 

Comparison Buyer's Guide

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Executive Summary
We performed a comparison between Automation Anywhere and Blue Prism based on real PeerSpot user reviews.

Find out in this report how the two Robotic Process Automation (RPA) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

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To learn more, read our detailed Automation Anywhere vs. Blue Prism Report (Updated: October 2024).
Buyer's Guide
Automation Anywhere vs. Blue Prism
October 2024
Download the complete report
Helped 816,406 peers since 2012
 

Categories and Ranking

Automation Anywhere
Ranking in Robotic Process Automation (RPA)
3rd
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
522
Ranking in other categories
Process Mining (1st)
Blue Prism
Ranking in Robotic Process Automation (RPA)
4th
Average Rating
7.8
Reviews Sentiment
8.1
Number of Reviews
88
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2024, in the Robotic Process Automation (RPA) category, the mindshare of Automation Anywhere is 11.9%, down from 15.5% compared to the previous year. The mindshare of Blue Prism is 12.7%, up from 11.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Robotic Process Automation (RPA)
 

Q&A Highlights

reviewer1373997 - PeerSpot reviewer
Jun 29, 2021
RPA Governance and Business Continuity requirements for a large multi-national corporate financial services provider
@reviewer1356150 @Nilesh Pawar @reviewer1390509 @Alex Yuan @Hayaa Kayasseh you've all recently written reviews for one of these products. Do you have any insight to share with @reviewer1373997 about governance and business continuity requirements for these products?
See all answers
 

Featured Reviews

Nelson F. Guerrero - PeerSpot reviewer
Saved us half a million dollars and 10,000 hours in the first year
There have been numerous improvements in the organization. We have saved hours and time and hard dollars. In the first year, we saved over half a million dollars. That was about six months of time. After that, we have done at least three million year over year, and we have increased that very much. As far as time saved, it is well over 10,000 hours in the first year alone, and we continue to grow. This year, we are projecting 30,000 manual hours saved. Prior to the implementation of Automation Anywhere, we had lots and lots of manual work. People would go into Excel and copy data from one master sheet to many sheets. They would compile data. They would take lots of time to do these things. Today, they can go in, press a button, and launch it. They can download hundreds and thousands of invoices, whereas previously, they used to do it manually. One of our use cases saved two people four days a week of time, which is 32 hours each. We now do that automatically in six hours. The learning curve is initially a little daunting, but after you are in there and you understand how it works, it is very seamless. It is very easy to pick up and very intuitive, and then from there, it is pretty much you go and get your hands dirty. The tools that we integrate with Automation Anywhere so far have been Python scripts and PowerShell. We have got Power Automate and Power Flows from Microsoft. We are starting to do some cognitive RPA. We are implementing OpenAI through Azure. We have got a lot of that going right now. The integration with all of the documents and APIs is very seamless. There are packages available in the store if you do not have the integration built-in out of the box. They are available to everyone. Everything that we have been able to use has been just drag and drop. We can just pop in our credentials and be done. Automation Anywhere has affected us in a positive way in terms of employee capacity and compliance. We have not had to backfill roles. We have not necessarily replaced people, and that is by intent. We did not want to replace people, but we also did not want to have to backfill people. We wanted people to focus on things that they value and be more productive instead of doing mind-numbing things that get no value, but they just have to do it. Our time and cost savings have been immense since the beginning. In our first year, after we started launching the bots in June or July of 2019, we saved half a million dollars and 10,000 man-hours. Since then, we have grown more than 70% year over year. This year, we are on track to go up to about 40,000 man-hours saved and more than three million hard dollars saved. They have been able to provide automation at scale pretty well. We fired up and started off with only three production machines. We are now up at five. Officially, we were going up to seven as of next week. We have heard about people here at the Imagine conference who, for example, have hundreds, so the point is proven, and the facts are there. They can scale up very quickly. The main Automation Anywhere Program offering we use is Pathfinder. We have not utilized our partner services or anything like that, but Pathfinder has been great. Their user groups have been great. To be able to focus and see the product launches beforehand has always been advantageous. The ability to see that has been good.
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Mohamed Salah Baccouche - PeerSpot reviewer
Way more efficient for debugging than other tools but the UI is complicated
The UI is more complicated than other tools. In Power Automate, it doesn't even feel like you are working because the tool does the job for you. But in the solution, there are studio, process, and object interfaces and you have to decode your own objects. The free objects that are predefined are not good compared to other tools. There is still a lot of work to do on the solution's intelligent automation part.
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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Scalability is one of the best things about most of the RPA bots. Once you create one, scalability is just about multiplying them."
"One of the most valuable features is the error handler, as this command has helped me design bots that can handle multiple errors and exceptions."
"Using the Automation Anywhere University, you can go and train yourself to be an expert in the tool."
"The document management processes that IQ Bot gives has very good functionality of how you can actually take unstructured data and make sense out of it, connecting inferences, then making the data available to the user. So, IQ Bot is one of the best tools that I can think of in that aspect. This solves the problem of various document structures, document formats, etc."
"Automation Anywhere offers a complete suite of development tools to empower developers for various enterprise automation needs."
"Since we can register multiple bot runners in one control room, and we can easily monitor and re-run bots when necessary, it is convenient for me."
"The features that we found most valuable have been just automating manual processes. We are able to integrate and work with applications that users typically work with. That has been the best feature for us right now."
"The ability to automate renewals of government licenses four times a year is valuable."
More Automation Anywhere pros
"It is a stable solution."
"The ease of use is really good because a lot of business people, who have some idea about logic and who can think in logic, can configure things, because there is no coding."
"Access to the SQL database allows for extra capabilities."
"It is a very stable tool that allows very complex automations."
"I like the solution’s simplicity in process and objects. The solution has very clear guidelines and demarcation on processes and objects which is not present in other tools. The tool’s architecture is also very simple and clear. The product’s licensing model is also very simple. Other tools do not have such a simple licensing model."
"I like the error handling, it's very good."
"It is not just for coders, as you can have a diagrammatic representation of the process."
"For one, it's easy to set up, and once it gets running it can handle multiple processes in an efficient manner. It's a very robust system."
More Blue Prism pros
 

Cons

"The error handling command on this solution still needs improvement, especially when compared to other platforms that are doing very well."
"It would be better to make it more user-friendly so that individuals with no experience can pick it up pretty quickly."
"I noticed that from version 10.5 to 11.3 the number of clicks to start a bot through the Control Room and Schedule Manager have increased. In certain cases, I would like to see that become simpler, faster, and easier."
"Excel automation or the activities for Excel is an area of improvement."
"One of the things that the product should have is to add more advanced level developer capabilities into the platform. I know it is easy for business, non-technical people. However, for the developers, there should be some more features within the product so they can build advanced level use cases much faster."
"The price has room for improvement."
"We face issues when we need to increase volumes. Currently, it is failing for some reason, and we don't know the reason. It fails or stops, then we need to see what is going on. We have to fix that, then our developers need to rerun it. These are mostly practical challenges for our team who uses it on daily basis."
"We looked at the Bot Store initially and didn't find much."
More Automation Anywhere cons
"I have been speaking directly with Blue Prism's engagement manager about making the solution more web-based. It's not quite there yet. Currently, the latest version is still under the beta version, so, as a customer, we don't have access to it. They are making it much more web-based, but for now, everything you have to log into requires an enterprise server — It's still more client-based than web-based."
"Security could be improved."
"I would like to see the vendor improve the efficiency of Blue Prism interaction with applications."
"My clients report that there is a little bit of a challenge regarding the cost-benefit ratio."
"They have OCR technology, but it's not that great."
"Technical support is in need of improvement."
"Blue Prism can improve a lot. The interaction with Google Chrome can be massively improved. I know in the next version there are slight improvements. We don't know how much, but we are comparing them. At this moment, Google Chrome is a massive issue within the toolset, due to the way Google Chrome receives updates regularly but Blue Prism is unable to cope. The spy method of Google Chrome is not as user-friendly as Internet Explorer is. However, Internet Explorer is being discontinued from their support, therefore it's not the best browser to be using. This has caused us major issues in the last six months."
"I believe that there could be more community support, or there could be more support for developers like us from Blue Prism. Blue Prism provides a lot of documentation, but there is a lack of support."
More Blue Prism cons
 

Pricing and Cost Advice

"The licensing cost for Automation Anywhere is high."
"Time and monetary savings can range from 20 to 90 percent."
"The pricing is reasonable and one can achieve ROI faster when compared to other tools."
"Automation Anywhere is affordable."
"We have seen ROI in terms of cost and time with a couple of our projects."
"We were required to purchase licenses and bot runners, which determined the permissible run times for the bots."
"Price is where I'm least satisfied. Other vendors are more willing to offer discounts."
"Based on what I've heard, it's costly, but I don't know much about its pricing."
More Automation Anywhere pricing and cost advice
"It is a bit higher in cost as compared to Automation Anywhere and UiPath. The rate also differs from client to client. Margins are also important when it comes to costing and licensing. There are some additional costs involved besides the standard licensing costs. You have the development team cost, which includes the project manager, development team, analyst, and testers. You also need a team manager. You also have the tools cost, architecture cost, platform cost, and the licensing cost of each bot."
"I don't recall what it was. Initially, we had our licensing through the consultant, and when we stopped using them, we renegotiated licensing. Blue Prism gave us temporary licenses during the negotiation. When all things were said and done, it came out to a decent price even without the vendor. So, our management has been happy with that."
"The billing is on a yearly basis. They send us the bill every year. My business unit is billed by the technology team, so I don't know exactly how much they pay. In my business unit, we have our first-year license costs, and then we have our ongoing costs. Our bots cost projected per license is $8,600. Our projected support cost for every year is about $38,000. Our operation agent costs anywhere between $50,000 to $55,000, so the saving is there, but it is still kind of expensive for us, but I'm looking at it from the technology kind of billing us for it. This is the cost that we have for our technology team, which is different from the licensing of Blue Prism."
"The tool is expensive."
"Its license is costlier than UiPath and AA. They should improve its price. We have a two-year contract with them."
"The solution is not that expensive and a five-year license costs about 20k euros."
"The licensing fees are low compared to other tools."
"The pricing is really good for an enterprise-level solution. It's quite scalable and it's quite comparable with the market."
More Blue Prism pricing and cost advice
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Answers from the Community

reviewer1373997 - PeerSpot reviewer
Jun 29, 2021
Jun 29, 2021
RPA Governance and Business Continuity requirements for a large multi-national corporate financial services provider
@reviewer1356150 @Nilesh Pawar @reviewer1390509 @Alex Yuan @Hayaa Kayasseh you've all recently written reviews for one of these products. Do you have any insight to share with @reviewer1373997 about governance and business continuity requirements for these products?
See 2 answers
Rony_Sklar - PeerSpot reviewer
Jul 20, 2020
@reviewer1356150 @Nilesh Pawar @reviewer1390509 @Alex Yuan @Hayaa Kayasseh you've all recently written reviews for one of these products. Do you have any insight to share with @reviewer1373997 about governance and business continuity requirements for these products?
Read full answer
Mohammed Tafazal - PeerSpot reviewer
Jun 29, 2021
For any RPA tool it required have a generic /universal governance model where  1. sponsor or Head of RPA implementation 2. Business analysts 3.Architects(solution/technical) 4.Developers ( Full stack - Build, Test and SIT) 5.Scrum master or Sprints head or Project manager 6. QA ( Test automation) - optional Above generic governance model/structure roles for handling any kind of RPA process. One proven way to implement centralized automation management is via a CoE. The best practices of Robotic Process Automation states that the use of bots doesn’t increase negative risks for the organization in the development of reusable solutions. The responsibilities of a Centre of Excellence will depend on the exact governance model used. The most common activities include the following: Drive RPA in the business, training teams, and increasing awareness of RPA in those. Calculate the criticality and quality of the developed solutions, ensuring the application of best practices. Monitor the operation of bots and guarantee that execution SLAs (service-level agreement) are met. Follow and report the main development stages. Guarantee the execution of established governance processes. Guarantee the continual improvement of processes and tools. Business Continuity Requirements: To have backup or disaster recovery machines for the critical RPA processes with load balancing using central orchestration in different clusters. For any of the RPA there is orchestration tool which handles all the initiation and processing from one location have it maintained well from risks and disasters with load balancing. This will helps in business continuity.
Read full answer
 

Top Industries

By visitors reading reviews
Financial Services Firm
15%
Computer Software Company
14%
Manufacturing Company
11%
Healthcare Company
5%
Financial Services Firm
21%
Computer Software Company
12%
Manufacturing Company
11%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

How good is Automation Anywhere for RPA processes?
It depends on your use case. Is it simply to automate a couple of processes? Is it to augment a human team? AA is very good in certain situations but lacks in others. For me, it's more the team tha...
See all answers
How good is Automation Anywhere for RPA processes?
From my experience using AA tool, it depends on the applications that you want to automate, because there some applications that AA has limitations for, such as the Oracle. For web-based applicatio...
See all answers
How good is Automation Anywhere for RPA processes?
It is a highly preferred RPA tool. You can check my Automation Anywhere Review to know more.
See all answers
Should I choose Blue Prism or Microsoft Power Automate?
Hello Netanya, it depends on your needs and your expertise. In my humble opinion you can start a big RPA project implementation with Blue Prism which is stable and mature software, in order to ser...
See all answers
I am evaluating Blue Prism and UiPath for RPA for my company. Which one do you recommend?
I'm very familiar with UiPath and the RPA industry: was hired by Daniel Dines in 2015 when there were 35 employees and left in 2019 when there were 3K+. I'm a big believer in the product, leadershi...
See all answers
What do you like most about Blue Prism?
It is a stable solution.
See all answers
 

Comparisons

Microsoft Power Automate vs Automation Anywhere Logo
Microsoft Power Automate vs Automation Anywhere
Compared 33% of the time
UiPath vs Automation Anywhere Logo
UiPath vs Automation Anywhere
Compared 25% of the time
Tricentis Tosca vs Automation Anywhere Logo
Tricentis Tosca vs Automation Anywhere
Compared 4% of the time
IBM Robotic Process Automation (RPA) vs Automation Anywhere Logo
IBM Robotic Process Automation (RPA) vs Automation Anywhere
Compared 3% of the time
SAP Intelligent RPA vs Automation Anywhere Logo
SAP Intelligent RPA vs Automation Anywhere
Compared 3% of the time
More Automation Anywhere Competitors
Microsoft Power Automate vs Blue Prism Logo
Microsoft Power Automate vs Blue Prism
Compared 36% of the time
UiPath vs Blue Prism Logo
UiPath vs Blue Prism
Compared 34% of the time
Pega Robotic Process Automation vs Blue Prism Logo
Pega Robotic Process Automation vs Blue Prism
Compared 5% of the time
Blue Prism Cloud vs Blue Prism Logo
Blue Prism Cloud vs Blue Prism
Compared 2% of the time
Tungsten RPA vs Blue Prism Logo
Tungsten RPA vs Blue Prism
Compared 2% of the time
More Blue Prism Competitors
 

Product Reports

Buyer's Guide
Automation Anywhere
November 2024
Automation Anywhere reportDownload Automation Anywhere product report
Buyer's Guide
Blue Prism
November 2024
Blue Prism reportDownload Blue Prism product report
 

Also Known As

Automation Anywhere, Testing Anywhere, Automation Anywhere Enterprise
No data available
 

Learn More

Automation Anywhere
SS&C Blue Prism
 

Overview

Automation Anywhere is the leader in intelligent automation solutions that put AI to work across every aspect of an organization. The company’s Automation Success Platform is powered with specialized AI, generative AI and offers process discovery, RPA, end-to-end process orchestration, document processing, and analytics, with a security and governance-first approach. Automation Anywhere empowers organizations worldwide to unleash productivity gains, drive innovation, improve customer service and accelerate business growth. The company is guided by its vision to fuel the future of work by unleashing human potential through intelligent automation.

Learn more at http://www.automationanywhere.com/.

Blue Prism is an intelligent, business-developed, no-code automation platform for SaaS deployments as well as for on-premises, public cloud, multi-cloud, and hybrid environments. Unlike other automation technology, Blue Prism combines robotic process automation with expanded artificial intelligence and cognitive capabilities. Blue Prism gives users instant access to the tools you need for building and delegating automations, as well as a digital workforce that is already AI-equipped.

With Blue Prism’s code-free RPA, deployed through use of their Robotic Operating Model, your business can scale efficiently, improve customer satisfaction, reduce costs, and augment its talent to take on new responsibilities. Blue Prism helps to accelerate operational agility and efficiency by making it easy to automate the most important processes. Allocating everyday tasks to your Digital Workforce gives you immediate increased capacity and allows your teams to focus on their strategic goals. In addition, it delivers a return on investment, increases efficiency gains, and can even introduce new revenue streams.

“Workforce of the Future”

Blue Prism’s all-in-one intelligent automation platform consists of:

  • Design Studio with drag-and-drop process automation building, reusable “objects” across your business, and updates to objects and processes saved throughout the process library.
  • Control Room where you can assign processes to digital workers, scale digital worker and task volume ondemand, and gain real-time transparency of process proficiencies.
  • Digital Workforce of autonomous software robots that can learn and mimic business processes like humans and are equipped with six intelligent automation skills:
    1. Knowledge and Insight - The ability to harvest, understand, and deliver insights from multiple disparate data sources.
    2. Visual Perception - The ability to read, understand, and contextualize visual information.
    3. Learning - The ability to derive contextual meaning and adapt to evolving process patterns.
    4. Planning and Sequencing - The ability to optimize workloads and identify opportunities for better outcomes.
    5. Problem-solving - The ability to autonomously solve system, logic, and business problems.
    6. Collaboration - The ability to seamlessly work with both people and systems.

Reviews from Real Users

Blue Prism stands out for its enterprise-level functionality, which is why many companies choose it over its competitors. PeerSpot users note that the solution is easy to use, stable, and robust scalability-wise. The security is also top-notch. One user pointed out that "One of the most powerful features in Blue Prism is exception handling. It's one of the features that really differentiates it from other platforms." Blue Prism helps businesses with everything from compliance to quality control and error-avoidance.

 

Sample Customers

Google, Linkedin, Cisco, Juniper Networks, DellEMC, Comcast, Mastercard, Quest Diagnostics
Coca-Cola, Walgreens, American Express, Royal Bank of Canada, Pfizer, Shop Direct, O2, Siemens, Ascension Healthcare, Jaguar Land Rover
Buyer's Guide
Automation Anywhere vs. Blue Prism
October 2024
Free Report: Automation Anywhere vs. Blue Prism
Find out what your peers are saying about Automation Anywhere vs. Blue Prism and other solutions. Updated: October 2024.
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We monitor all Robotic Process Automation (RPA) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.