Automation Anywhere vs SAP Intelligent RPA comparison

Automation Anywhere and SAP are both solutions in the Robotic Process Automation (RPA) category. Automation Anywhere is ranked #2 with an average rating of 8.3, while SAP is ranked #9 with an average rating of 8.0. Automation Anywhere holds a 10.4% mindshare in RPA, compared to SAP’s 1.7% mindshare. Additionally, 95% of Automation Anywhere users are willing to recommend the solution, compared to 87% of SAP users who would recommend it.

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Executive SummaryUpdated on Dec 4, 2024

Automation Anywhere and SAP Intelligent RPA are competitors in robotic process automation. Based on data comparisons, SAP Intelligent RPA has the upper hand in feature set and functionality, making it appealing to users who value its comprehensive offerings within the SAP ecosystem.

Features: Automation Anywhere boasts advanced analytics, seamless third-party integrations, and intuitive interface, making it versatile for a wide range of tasks. SAP Intelligent RPA excels in its native integration with SAP applications, robust orchestration capabilities, and customizable workflows, enhancing its appeal for businesses heavily embedded in SAP systems.

Room for Improvement: Automation Anywhere could enhance its modular functionality and streamline complexity in code maintenance. Additionally, improving support for non-standard environments and reducing manual interaction in setup processes would be beneficial. SAP Intelligent RPA might improve by simplifying integration in non-SAP environments, offering more flexible pricing structures, and expanding its support for custom features integration beyond the SAP suite.

Ease of Deployment and Customer Service: Automation Anywhere is noted for its straightforward deployment model and exceptional customer support, offering a smooth transition and continuous assistance. SAP Intelligent RPA benefits from its ease of deployment in SAP environments but may present more challenges in non-SAP contexts. It provides robust customer support but could enhance its guidance for users new to RPA.

Pricing and ROI: Automation Anywhere offers competitive pricing with flexible subscription models, ensuring a promising ROI for diverse business scales. SAP Intelligent RPA incurs higher initial costs associated with its deep integration into SAP systems but delivers significant efficiencies that justify its expense for SAP-centric organizations, promising a strong ROI through long-term operational improvements.

To learn more, read our detailed Automation Anywhere vs. SAP Intelligent RPA Report (Updated: March 2025).

Buyer's Guide

Automation Anywhere vs. SAP Intelligent RPA

March 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Automate

Mindshare comparison

As of April 2025, in the Robotic Process Automation (RPA) category, the mindshare of Automate is 1.5%, up from 1.0% compared to the previous year. The mindshare of Automation Anywhere is 10.4%, down from 14.1% compared to the previous year. The mindshare of SAP Intelligent RPA is 1.7%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Robotic Process Automation (RPA)

Featured Reviews

Anabel Marco

Account Director at a tech services company with 11-50 employees

Automates processes efficiently with cost-effective scaling and robust customer support

Web scraping is quite good since it offers a lot of possibilities. Another important feature for me is its compatibility with MBI, the Power that is ISEQUADO Centers. I appreciate the ability to scale and increase the number of bots or studios without additional expense. Automate's non-reliance on additional orchestrators makes it quite cost-effective.

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Vatsal Mehta

Co-Founder & CEO at HEDEHI Solutions Pvt. Ltd.

Accommodates diverse use cases and effectively meets customer requirements

AI agents need further improvements. AI agent technology in agentic process automation is still evolving. We have only scratched the surface, and there are many potential use cases yet to be explored. As technology advances, I believe it will enable us to implement more comprehensive automation solutions. Document Automation has issues related to speed. When I compare Document Automation with IQ Bot, IQ Bot is faster than Document Automation. My understanding is that they are still evolving Document Automation, and this issue of slowness will be resolved in the upcoming .35 version, so we are good with that. They are working on signature identification and validations for handwritten documents. Currently, we are able to extract data out of scanned but digital images, but there is still scope for improvement for handwritten documents.

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Keerthana Jayathran

SAP BTP Developer at Wipro Limited

Offers integration of the document extraction service into SAP ALC, enabling the direct upload and extraction of details

I found that SAP Intelligent RPA can be somewhat unstable when using SAP GUI. When we upgraded from SAP GUI version 7.50 to version 7.70, we had to update our SAP Intelligent RPA screens even though the screens were the same. This was difficult and time-consuming. The one I would like to see is in context with the screens, if they are using the same SAP UI, and if it updates, it should not be changed. At least it should be able to identify the screen. There should be more of an error, like a proper error feature, in future releases. Sometimes, we don't understand why that automation is not learning what, like, where it is stuck, what the reason is, or what the criteria we are missing to add. A proper error message would be helpful.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It's very easy to use. That's a big selling point for it. It has got a drag-and-drop interface, so you can quickly deploy bots."

"I would rate the technical support as a nine out of ten because it is quite fast and courteous."

"Fortra's Automate performs the job effectively and has the capability to alert us of any issues."

"Web scraping is quite good since it offers a lot of possibilities."

"We are still in the process of rolling it to production and tweaking it (our AD groups are a mess), but the improvements are priceless. Having users ID's created the same way every time without human error is the best part. We don't need to worry about why groups were not added, user rights not set to folders or missing a private folder being created, typos or just even knowing when things are done and logged."

"The most valuable feature is the drag-and-drop interface, which is very Windows-like."

"We have tried other RPA solutions like UiPath or Automation Anywhere. They are fantastic products but complex, and it's hard to understand everything. It would be best if you had a skilled developer or several. Automate is easy to implement, administer, and use. It's appropriate for us because our cases are simple and easy to automate. We don't need complicated tools with many features; We prefer to get a significant ROI quickly."

"We have found the pricing to be very reasonable."

More Automate pros

"From the customer's perspective, the biggest benefits are automation of the security and monitoring systems."

"We use AA Client, Bot runners, Control room, IQ Bot, Bot insights. With the AA Client, we are able to automate almost all kinds of automation requirements without any big challenges. We found the availability of the number of commands provided by AA is really helpful to do automation within a small time frame."

"AARI allows business users to trigger the bot, so I do not have to schedule everything. This convenience allows users to utilize it as they need. I can set it up to provide users with a form to fill in all required information, and then the bot operates based on those specifications. AARI is very convenient, and that is their biggest selling point."

"A project that we automated: A person used to spend about eight to twelve hours every week to finish the process. The bot finishes it in half an hour. Now, the person just reviews it, then passes along the information. This has helped our organization because originally EMEA and APAC would not receive the files the same day that they were processed. But because the bot only takes a half an hour, everyone can now receive the files on the same day."

"We mostly used the Database commands in order to make the process faster and more secure, rather than using Excel or a CSV for reading the input files."

"Automation Anywhere's most valuable feature is its seamless integration into procurement software, allowing for the automation of purchase orders, billing, employee travel details, and other tasks."

"The training and resources for this tool are very good. They are so simple that anyone can easily learn it. One of the tool values is its ease of use."

"It is easy to use and developer-friendly. The development time is very short. If any system needs to be changed or any functionality needs to be incorporated to any of the technology, it usually will be a long process, like months. With this innovative tool's automation, it is very dynamic, easy to develop, and deliver results quickly. With some of our use cases, we were able to deliver within the time frame of two to three weeks, which is the biggest plus with this tool."

More Automation Anywhere pros

"Most of the details are already in the help portal and SAP notes are available. It is well documented as part of the product support."

"The most valuable feature of SAP Contextor is that everyone is in one place in the program that I need."

"Contextor is a good solution for a Citrix environment. It's the first with this tool. Other tools provide the same functionality, but not with the Citrix environment."

"The initial setup of SAP Contextor is easy."

"The standout features of SAP Intelligent RPA are its flexibility and integration capabilities."

"It is a stable solution...It is a scalable solution."

"Scalability is fine. It is pretty nice."

"It is remarkably easy to configure and code, and it doesn't require an extensive technical background or coding expertise."

Cons

"The workflow for variables could be better. The input and output of task-level variables could be made a little clearer in terms of passing those around from one task to another upon success, etc. Things like that could be a little easier potentially."

"There is a lack of good development for artificial intelligence, such as machine learning."

"The documentation is not that great."

"The solution has a very weak knowledge base."

"There is room for improvement regarding cloud functionality; there are a few missing features, and the logging could be better, especially air logging. We can go into logging events and create our own task, but it would be nice if this were more detailed."

"While this solution is continually improving, as it is now, the user interface could use improvement when I compare it to a product like UiPath."

"The OCR for Hebrew text needs to be improved."

"I would like the updates to be easier to deploy. Integration with Amazon S3 is somewhat lacking."

More Automate cons

"As far as stability is concerned, there have been some challenges. Sometimes, we experience our computers freezing up for no apparent reason or the network being inaccessible."

"[They] should add more Analytics and Intelligence related capabilities."

"It may sound a little funny or weird, but one thing that we are thinking is we have to go to various websites and pick up relevant data from various websites using the bot. That is something we have seen that none of the bots have been able to really do it because the back-end of those websites do not allow bots to scrap through all these websites and get the relevant data in one place. We would like to see how the bot companies would crack this idea. But, that's why I said, this look weird because of the legal reasons why this cannot be done. This is something that I am looking forward to."

"They should do more on the cognitive side. If they can keep adding more features, that would be their greatest advantage."

"Automation Anywhere courses are a little bit complex to understand. You need a little bit more time, and accessibility is also a little bit of an issue."

"Automation Anywhere could benefit from a more technical focus."

"Applications like Microsoft Power Automate do have zero-code systems. I've not done much research on Automtin Anywhere in comparison. However, if Automation Anywhere could also have something of that sort, that would be a game changer."

"The quality and speed of Automation Anywhere's support need significant improvement."

More Automation Anywhere cons

"I would like to see a better capacity for unstructured data, for example, PDF, or text within images."

"The initial setup is of medium complexity. It is neither too hard nor too simple. You need some background in SAP and an understanding of it."

"I found that the SAP scripting of a program is easier than SAP Contextor."

"One way SAP Intelligent RPA could improve is by integrating built-in DI services for document processing."

"For potential features or improvements, one aspect I would suggest enhancing is the flexibility of the extraction process."

"There should be more of an error, like a proper error feature, in future releases. Sometimes, we don't understand why that automation is not learning what, like, where it is stuck, or what is the reason like, or what is the criteria we are missing to add. So a proper error message would be helpful."

"SAP Contextor could improve by automating some processes."

"The tool's licensing has been kind of a challenge...At the moment, the tool does not offer different licensing models to users."

Pricing and Cost Advice

"From a distributor's perspective, one of the biggest selling points of Automate is its price point."

"The pricing is quite reasonable. We can run the process with one bot. The limitation is at the server level because they have some resources, and sometimes that is enough. It isn't too expensive, so you can get a good return off of one, and you can also have a pack of five bots that is quite competitive."

"I'm only involved in running the product and maintaining the systems, so I can't speak to the cost."

"From a distributor's side, one of the biggest selling points is its price point. Without going into any numbers, compared to UiPath, Automation Anywhere, and Blue Prism, we're significantly cheaper. The main difference is that other competitors usually charge you per process. However, in Automate's case, it's priced per bot. So, a bot can run multiple processes at the same time, but you are only priced for a single bot."

"I believe the price falls within a reasonable range, which significantly influenced our decision regarding the product. This aspect is crucial for any technological solution, especially in our country where enterprises might be hesitant to invest heavily in something untested or uncertain about its practicality and potential returns."

"Once you buy the software, you just pay for the support for backend help."

"I like the way this solution is priced because you can buy a license, or you can buy the software outright."

"Compared to other products, the pricing model for this solution is much more convenient, flexible, and adaptable to the Portuguese reality."

More Automate pricing and cost advice

"I don't deal have cost specifics but I can say it is a tool that provides value for the money."

"Currently, it stands as one of the more expensive RPA tools available."

"I think the solution's pricing is reasonable."

"It is subscription-based. They have different schemes. The price depends on how you negotiate with the local partner or local representative in your country."

"There may be room for the product to be more competitively priced to excel in the market."

"One of the key features that we chose, the bot as a service or the BotFarm, when they launched version 11.3, they decided not to have the BotFarm anymore. This put us in a situation because we expected to have bots on demand, just like our cloud software. This would have been cost efficient for us to use. We hope to see this again being realized with A2019. I hope the scalability from an on demand basis improves."

"Our pricing a year ago was $600 per license."

"In terms of monetary savings, we automated a bot in three days that has saved us $30,000 in costs."

More Automation Anywhere pricing and cost advice

"It all comes with a bundle right now. Having advanced features, it is competitively priced."

"The initial cost might seem higher, but over time, with continued use over five or ten years, the cost tends to decrease, making it a more economical choice."

"The pricing is not that expensive. It is manageable."

"This is not a tool or software with a license as others are. The SaaS model is based on the usage of the tool."

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Top Industries

By visitors reading reviews

Financial Services Firm

16%

Computer Software Company

13%

Manufacturing Company

Healthcare Company

Computer Software Company

16%

Financial Services Firm

15%

Manufacturing Company

10%

Healthcare Company

Computer Software Company

16%

Manufacturing Company

11%

Financial Services Firm

11%

Energy/Utilities Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about HelpSystems AutoMate?

We use it for specific cases, mainly secure file transfers, which are vital for us. And it works for us.

See all answers

What is your primary use case for HelpSystems AutoMate?

I am a consultant and I am making a lot of processes in human resources, payroll, certifications, trainings, web scra...

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What is your experience regarding pricing and costs for Fortra Automate?

The pricing is quite good compared to its competitors. Competitors are often more expensive than Automate. I would ra...

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How good is Automation Anywhere for RPA processes?

It depends on your use case. Is it simply to automate a couple of processes? Is it to augment a human team? AA is ver...

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How good is Automation Anywhere for RPA processes?

From my experience using AA tool, it depends on the applications that you want to automate, because there some applic...

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How good is Automation Anywhere for RPA processes?

It is a highly preferred RPA tool. You can check my Automation Anywhere Review to know more.

See all answers

What do you like most about SAP Contextor?

The standout features of SAP Intelligent RPA are its flexibility and integration capabilities.

See all answers

What is your experience regarding pricing and costs for SAP Contextor?

The pricing for SAP Intelligent RPA operates on a model that considers power usage and transactions per job. It is ad...

See all answers

What needs improvement with SAP Contextor?

The tool's licensing has been kind of a challenge. If the tool can bring up a usage-based licensing model, it would b...

See all answers

Comparisons

Microsoft Power Automate vs Automate

Compared 43% of the time

UiPath vs Automate

Compared 38% of the time

Blue Prism vs Automate

Compared 6% of the time

VisualCron vs Automate

Compared 5% of the time

More Automate Competitors

Microsoft Power Automate vs Automation Anywhere

Compared 31% of the time

UiPath vs Automation Anywhere

Compared 22% of the time

Blue Prism vs Automation Anywhere

Compared 10% of the time

Python RPA vs Automation Anywhere

Compared 6% of the time

AutomationEdge vs Automation Anywhere

Compared 3% of the time

More Automation Anywhere Competitors

UiPath vs SAP Intelligent RPA

Compared 39% of the time

Microsoft Power Automate vs SAP Intelligent RPA

Compared 12% of the time

Blue Prism Cloud vs SAP Intelligent RPA

Compared 9% of the time

SAP Build Process Automation vs SAP Intelligent RPA

Compared 8% of the time

Blue Prism vs SAP Intelligent RPA

Compared 7% of the time

More SAP Intelligent RPA Competitors

Product Reports

Buyer's Guide

Automate

March 2025

Download Automate product report

Buyer's Guide

Automation Anywhere

March 2025

Download Automation Anywhere product report

Buyer's Guide

SAP Intelligent RPA

March 2025

Download SAP Intelligent RPA product report

Also Known As

HelpSystems Automate, Automate

Automation Anywhere, Testing Anywhere, Automation Anywhere Enterprise

SAP Contextor, Contextor

Overview

Automate offers a user-friendly solution with a drag-and-drop interface for efficient task automation and integration with major platforms like SAP and Azure, making it ideal for quick deployment with minimal coding and training.

Automate provides powerful features for businesses seeking efficient automation, offering compatibility with databases, email integration, and cloud platforms. Its simple interface supports both beginners and experienced users, simplifying tasks like invoice processing, HR automation, and data transformation. Cost-effective pricing and flexible licensing enhance its appeal while integration capabilities and scheduling tools ensure smooth workflow automation.

What are Automate's Key Features?

Drag-and-Drop Interface: Simplifies automation with intuitive design.
Integration Capabilities: Connects with platforms like SAP and Azure for seamless data flow.
Database and FTP Triggers: Enhances automation potential through direct data interaction.
Efficient Scheduling: Automates tasks with precise timing and control.
Web Scraping: Automates data extraction for quick analysis and reporting.

What Benefits and ROI Should Users Expect?

Rapid Deployment: Minimizes coding efforts for quick implementation.
Cost-Effectiveness: Offers flexible pricing models to suit budget constraints.
Operational Efficiency: Reduces manual workloads and enhances productivity.
Comprehensive Integration: Facilitates improved data management across systems.
Scalability: Adapts to growing business needs with ease.

In industries such as healthcare, banking, and logistics, Automate is used for tasks like invoice payment automation, data transformation, and task automation. This leads to streamlined processes and reduced manual workload, illustrating its value in enhancing operational efficiency through diversified workflows.

Fortra

Automation Anywhere offers a robust automation platform known for its user-friendly interface, flexible scalability, and advanced automation capabilities. It's designed to streamline operations across industries by automating manual and repetitive tasks.

Automation Anywhere empowers organizations with its easy-to-use platform that simplifies automation processes through its drag-and-drop functionality. With features like MetaBot and IQ Bot, it provides advanced automation solutions. The platform seamlessly integrates with business applications, ensuring efficient operation and data protection through security features like the credential vault. Despite its strengths, there is room for improvement in integration with source control systems and third-party applications. Enhancing UI friendliness, IDE capabilities, and licensing flexibility, along with improved support in the Citrix environment, are needed. Better OCR accuracy, AI functionalities, and Excel integration would enhance user experiences.

What are Automation Anywhere's key features?

Ease of Use: Offers a user-friendly platform that allows straightforward automation of processes for non-technical users.
Advanced Bots: Includes MetaBot and IQ Bot for complex automation tasks.
Integration: Seamlessly integrates with business applications for smooth operations.
Security: Features like credential vault ensure robust data protection.
Scalability: Provides flexibility and scalability for expanding automation needs.

What benefits and ROI should users look for?

Efficiency: Automates repetitive tasks, enhancing process efficiency.
Accuracy: Improves accuracy in operations like finance and HR.
Scalability: Offers scalable solutions for growing enterprises.
Cost Reduction: Reduces operational costs by streamlining processes.
Flexibility: Adapts to various industry requirements allowing broad implementation.

In the finance sector, Automation Anywhere is used for tasks like accounts payable, accounts receivable, and invoice processing. In HR, it's implemented for onboarding, payroll, and attendance verification. Its deployment also extends to supply chain, compliance, and customer service, providing streamlined operations by automating complex business processes.

Automation Anywhere

SAP Intelligent Robotic Process Automation lets you automate enterprise business processes. Design process automations within the Cloud Studio by creating end-to-end workflows. Generate packages from these automations into the Cloud Factory powered by SAP BTP to configure and execute these packages with Agents. Agents running on workstations can work as a digital assistant (attended automation) or as a digital worker (unattended automation).

SAP Intelligent RPA enables business users and technologists to become citizen developers. With powerful yet intuitive low-code and no-code capabilities, the solution supports you in driving automation by tapping into the expertise of citizen developers.

SAP

Sample Customers

Aldergrove Financial Group, Preferred Health Professionals, Mindbeam Technologies, First Credit Union in British Columbia, Vestcom International, Prime Liberty Benefits, University of Tampa, CNLBancshares, World Precision Instruments, BJ's Restaurants, Globe Pequot Press, Accudata Technologies, Norton Healthcare, Pacific Toxicology Laboratories

Google, Linkedin, Cisco, Juniper Networks, DellEMC, Comcast, Mastercard, Quest Diagnostics

BNP Paribas, Societe Generale, Kabel Deutschland, Orange, Carrefour

Buyer's Guide

Automation Anywhere vs. SAP Intelligent RPA

March 2025

Free Report: Automation Anywhere vs. SAP Intelligent RPA

Find out what your peers are saying about Automation Anywhere vs. SAP Intelligent RPA and other solutions. Updated: March 2025.

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