Blue Prism Cloud vs SAP Intelligent RPA comparison

SS&C Blue Prism and SAP are both solutions in the Robotic Process Automation (RPA) category. SS&C Blue Prism is ranked #7 with an average rating of 8.5, while SAP is ranked #10 with an average rating of 8.0. SS&C Blue Prism holds a 1.4% mindshare in RPA, compared to SAP’s 1.6% mindshare. Additionally, 97% of SS&C Blue Prism users are willing to recommend the solution, compared to 87% of SAP users who would recommend it.

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Executive SummaryUpdated on Dec 4, 2024

Blue Prism Cloud and SAP Intelligent RPA are prominent players in the automation solutions market. Based on the available data, while Blue Prism Cloud is favored for stability and mature automation features, SAP Intelligent RPA stands out for its integration capabilities and adaptability.

Features: Blue Prism Cloud is appreciated for stability, ease of deployment, and robust security. It offers mature automation features and has a community version for increased accessibility. SAP Intelligent RPA is recognized for flexibility, integration with CRM and databases, and easy automation deployment. Its orchestration and job management features add to its adaptability.

Room for Improvement: Blue Prism Cloud could improve its user-friendliness for non-technical users, reduce costs, and offer better licensing terms. It needs enhancements in training simplicity and greater developer support. SAP Intelligent RPA needs more built-in AI tools, clearer error messages, and improved data extraction flexibility. Both platforms face challenges with cost-effective and transparent licensing.

Ease of Deployment and Customer Service: Blue Prism Cloud offers flexible deployment models, including hybrid and public clouds, but has mixed reviews on technical support responsiveness. SAP Intelligent RPA's deployment is focused on on-premises and public cloud, with straightforward but limited customer service support. Users report Blue Prism Cloud offers superior, proactive support.

Pricing and ROI: Blue Prism Cloud is criticized for high costs and complex licensing, which could deter smaller businesses. SAP Intelligent RPA provides a more adaptable and cost-effective model with usage-based pricing, which is easier for businesses to manage. Both aim to improve ROI through automation, though SAP's pricing may provide quicker financial benefits.

To learn more, read our detailed Blue Prism Cloud vs. SAP Intelligent RPA Report (Updated: January 2025).

Buyer's Guide

Blue Prism Cloud vs. SAP Intelligent RPA

January 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Fortra's Automate

Mindshare comparison

As of February 2025, in the Robotic Process Automation (RPA) category, the mindshare of Fortra's Automate is 1.3%, up from 1.0% compared to the previous year. The mindshare of Blue Prism Cloud is 1.4%, up from 1.0% compared to the previous year. The mindshare of SAP Intelligent RPA is 1.6%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Robotic Process Automation (RPA)

Featured Reviews

Anabel Marco

Account Director at a tech services company with 11-50 employees

Automates processes efficiently with cost-effective scaling and robust customer support

Web scraping is quite good since it offers a lot of possibilities. Another important feature for me is its compatibility with MBI, the Power that is ISEQUADO Centers. I appreciate the ability to scale and increase the number of bots or studios without additional expense. Automate's non-reliance on additional orchestrators makes it quite cost-effective.

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Keith Mcdowell

Chief Executive Officer at Keith F Kube and Associates

It helps us save on staff costs

I rate Blue Prism Cloud eight out of 10 for ease of setup. It's a cloud-based solution, so it isn't hard to set up. The deployment time is hard to quantify because I work for the government, and we need to go through all these internal reviews, but the technical part takes three to four weeks. The biggest challenge is security because we need to integrate it with Active Directory and set up VPN tunnels, security profiles, etc. We deployed Blue Prism in-house and used three people to set it up. One solution engineer is enough to maintain it.

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Keerthana Jayathran

SAP BTP Developer at Wipro Limited

Offers integration of the document extraction service into SAP ALC, enabling the direct upload and extraction of details

I found that SAP Intelligent RPA can be somewhat unstable when using SAP GUI. When we upgraded from SAP GUI version 7.50 to version 7.70, we had to update our SAP Intelligent RPA screens even though the screens were the same. This was difficult and time-consuming. The one I would like to see is in context with the screens, if they are using the same SAP UI, and if it updates, it should not be changed. At least it should be able to identify the screen. There should be more of an error, like a proper error feature, in future releases. Sometimes, we don't understand why that automation is not learning what, like, where it is stuck, what the reason is, or what the criteria we are missing to add. A proper error message would be helpful.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"I find it very user-friendly. Our IT department and other departments can seamlessly collaborate without requiring extensive training. As a business department, we particularly value this aspect, as our team doesn't consist of many IT users. However, we couldn't solely rely on a drag-and-drop approach to implement and utilize the solution within our departments."

"This tool has machine learning and voice recognition and computer vision, which are both quite useful aspects. These aren't available in other tools. It's a good addition to this tool and it gives the solution an edge on the market."

"It's very easy to use. That's a big selling point for it. It has got a drag-and-drop interface, so you can quickly deploy bots."

"The ability to connect to websites and pull data is the solution's most valuable feature."

"The most valuable feature is the drag-and-drop interface, which is very Windows-like."

"We are still in the process of rolling it to production and tweaking it (our AD groups are a mess), but the improvements are priceless. Having users ID's created the same way every time without human error is the best part. We don't need to worry about why groups were not added, user rights not set to folders or missing a private folder being created, typos or just even knowing when things are done and logged."

"The interface is simple, user-friendly, and very intuitive."

"Compared to other vendors, it's the scheduling tool because a lot of vendors want to charge you extra for their enterprise-level license to have a scheduling tool built in to give you the ability to set up regular schedules to run and do certain data checks."

More Fortra's Automate pros

"The solution works well overall."

"We can save on staff costs by automating processes."

"If I look at the top four, I believe it is far more user-friendly than the other competition."

"Ability to see the blueprint of the design executed alongside the actual process."

"There is no latency in the product."

"The solution is very complete. It's a good solution, for the kind of features that they offer."

"One of the most valuable features is automating manual and repetitive business processes, streamlining operations and reducing manual labour."

"The most valuable feature is the ability to write custom code."

More Blue Prism Cloud pros

"It is remarkably easy to configure and code, and it doesn't require an extensive technical background or coding expertise."

"The initial setup of SAP Contextor is easy."

"Contextor is a good solution for a Citrix environment. It's the first with this tool. Other tools provide the same functionality, but not with the Citrix environment."

"The standout features of SAP Intelligent RPA are its flexibility and integration capabilities."

"It is a stable solution...It is a scalable solution."

"Most of the details are already in the help portal and SAP notes are available. It is well documented as part of the product support."

"The most valuable feature of SAP Contextor is that everyone is in one place in the program that I need."

"Scalability is fine. It is pretty nice."

Cons

"I find that most important features are strong, however, there is a lack of good development for artificial intelligence, such as machine learning."

"The solution has a very weak knowledge base."

"I would prefer not having to log in to update a ticket; being able to respond via email would be beneficial."

"The technical support could be better. We suffer from language barriers, as we are in Argentina."

"The documentation for errors needs improvement as many of the error messages we receive are very vague."

"While this solution is continually improving, as it is now, the user interface could use improvement when I compare it to a product like UiPath."

"They do not encrypt passwords, so this is an issue with HIPAA compliance."

"There is room for improvement regarding cloud functionality; there are a few missing features, and the logging could be better, especially air logging. We can go into logging events and create our own task, but it would be nice if this were more detailed."

More Fortra's Automate cons

"Having more AI functionality would be an improvement."

"I would like to see a web-based control room, rather than the one that is in-built with the desktop version."

"I think that there are some improvements in the product performance that are needed in Blue Prism Cloud...The initial setup of the product needs a lot of time and effort."

"The vendor does not make their pricing clear when you are searching for it, which is something that needs to be improved."

"Blue Prism Cloud's pricing needs to be improved because it is a little bit more costly than other automation tools like UIPath."

"The pricing of the solution could be improved. It's a bit expensive right now. They should work to make it more competitive."

"Decipher, one of their solutions, is a waste of time."

"I believe they need to become more competitive within the market in order to maintain their market share. We were essentially a Blue Prism shop and sold Blue Prism, but because of the price point, many clients are now looking at competitors."

More Blue Prism Cloud cons

"For potential features or improvements, one aspect I would suggest enhancing is the flexibility of the extraction process."

"The initial setup is of medium complexity. It is neither too hard nor too simple. You need some background in SAP and an understanding of it."

"One way SAP Intelligent RPA could improve is by integrating built-in DI services for document processing."

"I would like to see a better capacity for unstructured data, for example, PDF, or text within images."

"The tool's licensing has been kind of a challenge...At the moment, the tool does not offer different licensing models to users."

"There should be more of an error, like a proper error feature, in future releases. Sometimes, we don't understand why that automation is not learning what, like, where it is stuck, or what is the reason like, or what is the criteria we are missing to add. So a proper error message would be helpful."

"SAP Contextor could improve by automating some processes."

"I found that the SAP scripting of a program is easier than SAP Contextor."

Pricing and Cost Advice

"Compared to other products, the pricing model for this solution is much more convenient, flexible, and adaptable to the Portuguese reality."

"The pricing is quite reasonable. We can run the process with one bot. The limitation is at the server level because they have some resources, and sometimes that is enough. It isn't too expensive, so you can get a good return off of one, and you can also have a pack of five bots that is quite competitive."

"From a distributor's side, one of the biggest selling points is its price point. Without going into any numbers, compared to UiPath, Automation Anywhere, and Blue Prism, we're significantly cheaper. The main difference is that other competitors usually charge you per process. However, in Automate's case, it's priced per bot. So, a bot can run multiple processes at the same time, but you are only priced for a single bot."

"I believe the price falls within a reasonable range, which significantly influenced our decision regarding the product. This aspect is crucial for any technological solution, especially in our country where enterprises might be hesitant to invest heavily in something untested or uncertain about its practicality and potential returns."

"While solutions like UiPath and Blue Prism cost around $11,000-$12,000 for each license, this product costs around $7,000 and you can keep it forever."

"It comes with a package that costs approximately $20,000 USD per year."

"The cost is a bit high for a small business like ours, but we manage with Fortra's Automate."

"I'm only involved in running the product and maintaining the systems, so I can't speak to the cost."

More Fortra's Automate pricing and cost advice

"I am not sure how we are set up today, but I recall we had an annual License."

"The price is very competitive when you are comparing to other providers."

"The default configuration does not include large-scale log injection, but if you require, such integration, it may incur additional costs per gigabyte. I don't have the exact pricing information for log injection, but it is possible that it varies depending on the volume of data. While there may be a basic service included, additional features might come at an extra cost. When working with cloud environments like VMs, calculating costs involves considering factors such as usage duration, network traffic, inbound and outbound data transfer, as well as network access control. The pricing structure for cloud coverage solutions follows a similar pattern, although specific pricing details would need to be obtained separately."

"I rate the platform’s pricing a seven out of ten."

"Blue Prism Cloud’s pricing is fine for commercial usage."

"Though I don't have many details, I think Blue Prism Cloud is an expensive product compared to the other tools in the market since you need to pay for resources like machines."

"It is highly-priced."

"The licensing structure is complex and the minimum contract length is three years."

More Blue Prism Cloud pricing and cost advice

"It all comes with a bundle right now. Having advanced features, it is competitively priced."

"This is not a tool or software with a license as others are. The SaaS model is based on the usage of the tool."

"The pricing is not that expensive. It is manageable."

"The initial cost might seem higher, but over time, with continued use over five or ten years, the cost tends to decrease, making it a more economical choice."

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Top Industries

By visitors reading reviews

Financial Services Firm

15%

Computer Software Company

14%

Healthcare Company

Manufacturing Company

Financial Services Firm

18%

Computer Software Company

16%

Manufacturing Company

10%

Educational Organization

Computer Software Company

17%

Financial Services Firm

11%

Manufacturing Company

10%

Energy/Utilities Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about HelpSystems AutoMate?

We use it for specific cases, mainly secure file transfers, which are vital for us. And it works for us.

See all answers

What is your primary use case for HelpSystems AutoMate?

We used the platform primarily for task automation, including transmitting EDR files. Additionally, we've utilized it...

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What is your experience regarding pricing and costs for Fortra Automate?

The starter pack was all we needed and was reasonable. Others were either more expensive or didn't do all that I want...

See all answers

What do you like most about Blue Prism Cloud?

It's easy to use, the interface, the the the the queries is which we use. It's user friendly.

See all answers

What is your experience regarding pricing and costs for Blue Prism Cloud?

If we utilize Blue Prism's full capabilities, then it is cost-effective. Otherwise, the pricing can seem high. It req...

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What needs improvement with Blue Prism Cloud?

Decipher, one of their solutions, is a waste of time. Other than that, there's nothing specific I can think of.

See all answers

What do you like most about SAP Contextor?

The standout features of SAP Intelligent RPA are its flexibility and integration capabilities.

See all answers

What is your experience regarding pricing and costs for SAP Contextor?

The pricing for SAP Intelligent RPA operates on a model that considers power usage and transactions per job. It is ad...

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What needs improvement with SAP Contextor?

The tool's licensing has been kind of a challenge. If the tool can bring up a usage-based licensing model, it would b...

See all answers

Comparisons

Microsoft Power Automate vs Fortra's Automate

Compared 50% of the time

UiPath vs Fortra's Automate

Compared 37% of the time

Automation Anywhere vs Fortra's Automate

Compared 8% of the time

Blue Prism vs Fortra's Automate

Compared 4% of the time

More Fortra's Automate Competitors

Blue Prism vs Blue Prism Cloud

Compared 23% of the time

Microsoft Power Automate vs Blue Prism Cloud

Compared 17% of the time

UiPath vs Blue Prism Cloud

Compared 14% of the time

Robocorp vs Blue Prism Cloud

Compared 14% of the time

ServiceNow Automation Engine vs Blue Prism Cloud

Compared 8% of the time

More Blue Prism Cloud Competitors

UiPath vs SAP Intelligent RPA

Compared 42% of the time

Automation Anywhere vs SAP Intelligent RPA

Compared 23% of the time

Microsoft Power Automate vs SAP Intelligent RPA

Compared 13% of the time

SAP Build Process Automation vs SAP Intelligent RPA

Compared 5% of the time

Blue Prism vs SAP Intelligent RPA

Compared 4% of the time

More SAP Intelligent RPA Competitors

Product Reports

Buyer's Guide

Fortra's Automate

February 2025

Download Fortra's Automate product report

Buyer's Guide

Blue Prism Cloud

February 2025

Download Blue Prism Cloud product report

Buyer's Guide

SAP Intelligent RPA

January 2025

Download SAP Intelligent RPA product report

Also Known As

HelpSystems Automate, Automate

Blue Prism Thoughtonomy Virtual Workforce, Blue Prism Virtual Workforce, Thoughtonomy Virtual Workforce

SAP Contextor, Contextor

Overview

Fortra's Automate is predominantly used in HR and operational departments for automating reports, file manipulation, and data processing. Key uses include automating repetitive tasks, integrating PDFs and emails, running scripts, processing large data sets, transforming file formats, synchronizing databases, managing job schedules, and transferring files.

Users commend Fortra's Automate for its ease of implementation and user-friendly drag-and-drop interface, which requires minimal technical skills for efficient bot deployment. The software is appreciated for its effective scheduling tools, reliable integration capabilities, and a wide range of functions such as file interaction, secure file transfers, and extensive automation without the need for coding. Businesses achieve significant time savings and simplified processes, bolstered by continuous updates and robust customer support.

What are the key features?

Scheduling Tools: Enables precise control and timing for automation tasks
Integration Capabilities: Seamlessly connects with various systems and software
File Interaction: Comprehensive functions for file manipulation and transfer
Secure Transfers: Ensures data safety during file transfers
User-Friendly: Minimal technical skills needed for deployment and use

What benefits should you look for in reviews?

Ease of Implementation: Fast and simple setup process
Time Savings: Reduces time spent on repetitive tasks
Process Simplification: Streamlines complex workflows
Customer Support: Access to continuous support and updates

In various industries such as healthcare, transportation, and payroll, Fortra's Automate automates workflows like invoice generation, data retrieval, data uploading, and insurance eligibility checks, enhancing efficiency and accuracy for HR and operational tasks.

Fortra

The Thoughtonomy Virtual Workforce is a highly flexible intelligent automation platform. It uses software to replicate the way people work in existing applications and systems, the processes they follow, and the decisions they make, to deliver automation without disruption.

SS&C Blue Prism

SAP Intelligent Robotic Process Automation lets you automate enterprise business processes. Design process automations within the Cloud Studio by creating end-to-end workflows. Generate packages from these automations into the Cloud Factory powered by SAP BTP to configure and execute these packages with Agents. Agents running on workstations can work as a digital assistant (attended automation) or as a digital worker (unattended automation).

SAP Intelligent RPA enables business users and technologists to become citizen developers. With powerful yet intuitive low-code and no-code capabilities, the solution supports you in driving automation by tapping into the expertise of citizen developers.

SAP

Sample Customers

Aldergrove Financial Group, Preferred Health Professionals, Mindbeam Technologies, First Credit Union in British Columbia, Vestcom International, Prime Liberty Benefits, University of Tampa, CNLBancshares, World Precision Instruments, BJ's Restaurants, Globe Pequot Press, Accudata Technologies, Norton Healthcare, Pacific Toxicology Laboratories

Cabot Credit Management, Hovis, Utilita

BNP Paribas, Societe Generale, Kabel Deutschland, Orange, Carrefour

Buyer's Guide

Blue Prism Cloud vs. SAP Intelligent RPA

January 2025

Free Report: Blue Prism Cloud vs. SAP Intelligent RPA

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