Blue Prism Cloud vs SAP Intelligent RPA comparison

SS&C Blue Prism and SAP are both solutions in the Robotic Process Automation (RPA) category. SS&C Blue Prism is ranked #6 with an average rating of 8.5, while SAP is ranked #9 with an average rating of 8.0. SS&C Blue Prism holds a 1.4% mindshare in RPA, compared to SAP’s 1.7% mindshare. Additionally, 97% of SS&C Blue Prism users are willing to recommend the solution, compared to 87% of SAP users who would recommend it.

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Executive SummaryUpdated on Dec 4, 2024

Blue Prism Cloud and SAP Intelligent RPA are prominent players in the automation solutions market. Based on the available data, while Blue Prism Cloud is favored for stability and mature automation features, SAP Intelligent RPA stands out for its integration capabilities and adaptability.

Features: Blue Prism Cloud is appreciated for stability, ease of deployment, and robust security. It offers mature automation features and has a community version for increased accessibility. SAP Intelligent RPA is recognized for flexibility, integration with CRM and databases, and easy automation deployment. Its orchestration and job management features add to its adaptability.

Room for Improvement: Blue Prism Cloud could improve its user-friendliness for non-technical users, reduce costs, and offer better licensing terms. It needs enhancements in training simplicity and greater developer support. SAP Intelligent RPA needs more built-in AI tools, clearer error messages, and improved data extraction flexibility. Both platforms face challenges with cost-effective and transparent licensing.

Ease of Deployment and Customer Service: Blue Prism Cloud offers flexible deployment models, including hybrid and public clouds, but has mixed reviews on technical support responsiveness. SAP Intelligent RPA's deployment is focused on on-premises and public cloud, with straightforward but limited customer service support. Users report Blue Prism Cloud offers superior, proactive support.

Pricing and ROI: Blue Prism Cloud is criticized for high costs and complex licensing, which could deter smaller businesses. SAP Intelligent RPA provides a more adaptable and cost-effective model with usage-based pricing, which is easier for businesses to manage. Both aim to improve ROI through automation, though SAP's pricing may provide quicker financial benefits.

To learn more, read our detailed Blue Prism Cloud vs. SAP Intelligent RPA Report (Updated: March 2025).

Buyer's Guide

Blue Prism Cloud vs. SAP Intelligent RPA

March 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Automate

Mindshare comparison

As of April 2025, in the Robotic Process Automation (RPA) category, the mindshare of Automate is 1.5%, up from 1.0% compared to the previous year. The mindshare of Blue Prism Cloud is 1.4%, up from 1.0% compared to the previous year. The mindshare of SAP Intelligent RPA is 1.7%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Robotic Process Automation (RPA)

Featured Reviews

Anabel Marco

Account Director at a tech services company with 11-50 employees

Automates processes efficiently with cost-effective scaling and robust customer support

Web scraping is quite good since it offers a lot of possibilities. Another important feature for me is its compatibility with MBI, the Power that is ISEQUADO Centers. I appreciate the ability to scale and increase the number of bots or studios without additional expense. Automate's non-reliance on additional orchestrators makes it quite cost-effective.

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Keith Mcdowell

Chief Executive Officer at Keith F Kube and Associates

It helps us save on staff costs

I rate Blue Prism Cloud eight out of 10 for ease of setup. It's a cloud-based solution, so it isn't hard to set up. The deployment time is hard to quantify because I work for the government, and we need to go through all these internal reviews, but the technical part takes three to four weeks. The biggest challenge is security because we need to integrate it with Active Directory and set up VPN tunnels, security profiles, etc. We deployed Blue Prism in-house and used three people to set it up. One solution engineer is enough to maintain it.

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Keerthana Jayathran

SAP BTP Developer at Wipro Limited

Offers integration of the document extraction service into SAP ALC, enabling the direct upload and extraction of details

I found that SAP Intelligent RPA can be somewhat unstable when using SAP GUI. When we upgraded from SAP GUI version 7.50 to version 7.70, we had to update our SAP Intelligent RPA screens even though the screens were the same. This was difficult and time-consuming. The one I would like to see is in context with the screens, if they are using the same SAP UI, and if it updates, it should not be changed. At least it should be able to identify the screen. There should be more of an error, like a proper error feature, in future releases. Sometimes, we don't understand why that automation is not learning what, like, where it is stuck, what the reason is, or what the criteria we are missing to add. A proper error message would be helpful.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The pricing is excellent. I would give them perfect marks in that regard."

"The best feature of Automate is its ease of use, which is a major selling point."

"We have found the pricing to be very reasonable."

"We are still in the process of rolling it to production and tweaking it (our AD groups are a mess), but the improvements are priceless. Having users ID's created the same way every time without human error is the best part. We don't need to worry about why groups were not added, user rights not set to folders or missing a private folder being created, typos or just even knowing when things are done and logged."

"The interface is simple, user-friendly, and very intuitive."

"Overall, the whole product is really nice and provides significant benefits."

"Fortra's Automate performs the job effectively and has the capability to alert us of any issues."

"The ability to connect to websites and pull data is the solution's most valuable feature."

More Automate pros

"The most valuable feature is security."

"It is an easily scalable solution."

"This product has additional functionality over Blue Prism Cloud Enterprise."

"The most valuable feature is the speed at which we are able to implement solutions that can interact through the user interface in the same way that a human being would."

"The tool saves us from repetitive and mundane tasks. We don’t have to write, record or copy data from Excel. The product helps us save time. We save money as well since people doing this task are on various other automation tasks. The chance for repetitive entries is also reduced because the tool helps us make one-time entries."

"It is more secure for complex implementations."

"We used it for process automation."

"It provides good, clean data that enhances our AI initiatives."

More Blue Prism Cloud pros

"It is remarkably easy to configure and code, and it doesn't require an extensive technical background or coding expertise."

"Most of the details are already in the help portal and SAP notes are available. It is well documented as part of the product support."

"The standout features of SAP Intelligent RPA are its flexibility and integration capabilities."

"The initial setup of SAP Contextor is easy."

"Contextor is a good solution for a Citrix environment. It's the first with this tool. Other tools provide the same functionality, but not with the Citrix environment."

"It is a stable solution...It is a scalable solution."

"Scalability is fine. It is pretty nice."

"The most valuable feature of SAP Contextor is that everyone is in one place in the program that I need."

Cons

"The technical support could be better. We suffer from language barriers, as we are in Argentina."

"The product also has a limited use case in some respects."

"Fortra's Automate is not as reliable as I would like it to be."

"The workflow for variables could be better. The input and output of task-level variables could be made a little clearer in terms of passing those around from one task to another upon success, etc. Things like that could be a little easier potentially."

"The solution has a very weak knowledge base."

"Sometimes when we communicate with the ERP system and there is an issue, we are not always aware of the specifics of Automate and the source of the problem."

"We really need a free development environment for customers. Building and testing automation on production isn't ideal."

"It's possible that they could use a stronger community for seeking guidance and help."

More Automate cons

"Edge browser extensions could be made slightly more resilient. It would be nice if they could package new libraries for end users rather than have them search for libraries."

"Several things need improvement, like ease-of-use, adding tended robots, adding process recording, and updating the look and feel so it seems modern."

"Lacking advance features like CIO and optical character recognition"

"I think that there are some improvements in the product performance that are needed in Blue Prism Cloud...The initial setup of the product needs a lot of time and effort."

"Blue Prism Cloud needs to improve support, though documentation is available online. It is not detailed, which does not help."

"They should work on the solution's pricing."

"Blue Prism Cloud is a solid product that fulfils its intended functions well. Although there is room for improvement, it has integrated various cognitive and intelligent document processing features into a single product. But needs to effectively automate RPA processes despite some initial challenges addressed through product updates and new features."

"If Blue Prism could integrate into Azure SQL because it's essentially an on-prem code, on infrastructure as a service. So, Blue Prism has moved the infrastructure into the cloud, but they haven't necessarily moved the application into cloud-native."

More Blue Prism Cloud cons

"The tool's licensing has been kind of a challenge...At the moment, the tool does not offer different licensing models to users."

"SAP Contextor could improve by automating some processes."

"One way SAP Intelligent RPA could improve is by integrating built-in DI services for document processing."

"I would like to see a better capacity for unstructured data, for example, PDF, or text within images."

"The initial setup is of medium complexity. It is neither too hard nor too simple. You need some background in SAP and an understanding of it."

"For potential features or improvements, one aspect I would suggest enhancing is the flexibility of the extraction process."

"There should be more of an error, like a proper error feature, in future releases. Sometimes, we don't understand why that automation is not learning what, like, where it is stuck, or what is the reason like, or what is the criteria we are missing to add. So a proper error message would be helpful."

"I found that the SAP scripting of a program is easier than SAP Contextor."

Pricing and Cost Advice

"The pricing is quite reasonable. We can run the process with one bot. The limitation is at the server level because they have some resources, and sometimes that is enough. It isn't too expensive, so you can get a good return off of one, and you can also have a pack of five bots that is quite competitive."

"I'm only involved in running the product and maintaining the systems, so I can't speak to the cost."

"I like the way this solution is priced because you can buy a license, or you can buy the software outright."

"From a distributor's side, one of the biggest selling points is its price point. Without going into any numbers, compared to UiPath, Automation Anywhere, and Blue Prism, we're significantly cheaper. The main difference is that other competitors usually charge you per process. However, in Automate's case, it's priced per bot. So, a bot can run multiple processes at the same time, but you are only priced for a single bot."

"While solutions like UiPath and Blue Prism cost around $11,000-$12,000 for each license, this product costs around $7,000 and you can keep it forever."

"It has gone up in price. The price of Fortra's Automate has increased since we first started using it. It does a lot but also costs a lot. It was a lot more affordable before Fortra owned the software."

"From a distributor's perspective, one of the biggest selling points of Automate is its price point."

"The cost is a bit high for a small business like ours, but we manage with Fortra's Automate."

More Automate pricing and cost advice

"We found the pricing reasonable, and it aligned with our budgetary requirements."

"The licensing of the solution is on a subscription-based model and costs around 4,999 for one bot's license. If someone wants to increase the number of bots you want from Blue Prism, then they provide a discount."

"When compared with UiPath, I believe it will be difficult for Blue Prism to maintain its market share."

"Blue Prism Cloud’s pricing is fine for commercial usage."

"The default configuration does not include large-scale log injection, but if you require, such integration, it may incur additional costs per gigabyte. I don't have the exact pricing information for log injection, but it is possible that it varies depending on the volume of data. While there may be a basic service included, additional features might come at an extra cost. When working with cloud environments like VMs, calculating costs involves considering factors such as usage duration, network traffic, inbound and outbound data transfer, as well as network access control. The pricing structure for cloud coverage solutions follows a similar pattern, although specific pricing details would need to be obtained separately."

"I would rate the pricing a five out of ten, with one being cheap and ten being expensive."

"Though I don't have many details, I think Blue Prism Cloud is an expensive product compared to the other tools in the market since you need to pay for resources like machines."

"Blue Prism Cloud's cost is very high."

More Blue Prism Cloud pricing and cost advice

"The initial cost might seem higher, but over time, with continued use over five or ten years, the cost tends to decrease, making it a more economical choice."

"This is not a tool or software with a license as others are. The SaaS model is based on the usage of the tool."

"The pricing is not that expensive. It is manageable."

"It all comes with a bundle right now. Having advanced features, it is competitively priced."

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Top Industries

By visitors reading reviews

Financial Services Firm

16%

Computer Software Company

13%

Manufacturing Company

Healthcare Company

Financial Services Firm

17%

Computer Software Company

17%

Manufacturing Company

10%

Educational Organization

10%

Computer Software Company

16%

Manufacturing Company

11%

Financial Services Firm

11%

Energy/Utilities Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about HelpSystems AutoMate?

We use it for specific cases, mainly secure file transfers, which are vital for us. And it works for us.

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What is your primary use case for HelpSystems AutoMate?

I am a consultant and I am making a lot of processes in human resources, payroll, certifications, trainings, web scra...

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What is your experience regarding pricing and costs for Fortra Automate?

The pricing is quite good compared to its competitors. Competitors are often more expensive than Automate. I would ra...

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What do you like most about Blue Prism Cloud?

It's easy to use, the interface, the the the the queries is which we use. It's user friendly.

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What is your experience regarding pricing and costs for Blue Prism Cloud?

If we utilize Blue Prism's full capabilities, then it is cost-effective. Otherwise, the pricing can seem high. It req...

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What needs improvement with Blue Prism Cloud?

Decipher, one of their solutions, is a waste of time. Other than that, there's nothing specific I can think of.

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What do you like most about SAP Contextor?

The standout features of SAP Intelligent RPA are its flexibility and integration capabilities.

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What is your experience regarding pricing and costs for SAP Contextor?

The pricing for SAP Intelligent RPA operates on a model that considers power usage and transactions per job. It is ad...

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What needs improvement with SAP Contextor?

The tool's licensing has been kind of a challenge. If the tool can bring up a usage-based licensing model, it would b...

See all answers

Comparisons

Microsoft Power Automate vs Automate

Compared 43% of the time

UiPath vs Automate

Compared 38% of the time

Automation Anywhere vs Automate

Compared 9% of the time

Blue Prism vs Automate

Compared 6% of the time

VisualCron vs Automate

Compared 5% of the time

More Automate Competitors

UiPath vs Blue Prism Cloud

Compared 20% of the time

Blue Prism vs Blue Prism Cloud

Compared 17% of the time

Microsoft Power Automate vs Blue Prism Cloud

Compared 15% of the time

Robocorp vs Blue Prism Cloud

Compared 14% of the time

ServiceNow Automation Engine vs Blue Prism Cloud

Compared 8% of the time

More Blue Prism Cloud Competitors

UiPath vs SAP Intelligent RPA

Compared 39% of the time

Automation Anywhere vs SAP Intelligent RPA

Compared 22% of the time

Microsoft Power Automate vs SAP Intelligent RPA

Compared 12% of the time

SAP Build Process Automation vs SAP Intelligent RPA

Compared 8% of the time

Blue Prism vs SAP Intelligent RPA

Compared 7% of the time

More SAP Intelligent RPA Competitors

Product Reports

Buyer's Guide

Automate

March 2025

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Buyer's Guide

Blue Prism Cloud

March 2025

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Buyer's Guide

SAP Intelligent RPA

March 2025

Download SAP Intelligent RPA product report

Also Known As

HelpSystems Automate, Automate

Blue Prism Thoughtonomy Virtual Workforce, Blue Prism Virtual Workforce, Thoughtonomy Virtual Workforce

SAP Contextor, Contextor

Overview

Automate offers a user-friendly solution with a drag-and-drop interface for efficient task automation and integration with major platforms like SAP and Azure, making it ideal for quick deployment with minimal coding and training.

Automate provides powerful features for businesses seeking efficient automation, offering compatibility with databases, email integration, and cloud platforms. Its simple interface supports both beginners and experienced users, simplifying tasks like invoice processing, HR automation, and data transformation. Cost-effective pricing and flexible licensing enhance its appeal while integration capabilities and scheduling tools ensure smooth workflow automation.

What are Automate's Key Features?

Drag-and-Drop Interface: Simplifies automation with intuitive design.
Integration Capabilities: Connects with platforms like SAP and Azure for seamless data flow.
Database and FTP Triggers: Enhances automation potential through direct data interaction.
Efficient Scheduling: Automates tasks with precise timing and control.
Web Scraping: Automates data extraction for quick analysis and reporting.

What Benefits and ROI Should Users Expect?

Rapid Deployment: Minimizes coding efforts for quick implementation.
Cost-Effectiveness: Offers flexible pricing models to suit budget constraints.
Operational Efficiency: Reduces manual workloads and enhances productivity.
Comprehensive Integration: Facilitates improved data management across systems.
Scalability: Adapts to growing business needs with ease.

In industries such as healthcare, banking, and logistics, Automate is used for tasks like invoice payment automation, data transformation, and task automation. This leads to streamlined processes and reduced manual workload, illustrating its value in enhancing operational efficiency through diversified workflows.

Fortra

The Thoughtonomy Virtual Workforce is a highly flexible intelligent automation platform. It uses software to replicate the way people work in existing applications and systems, the processes they follow, and the decisions they make, to deliver automation without disruption.

SS&C Blue Prism

SAP Intelligent Robotic Process Automation lets you automate enterprise business processes. Design process automations within the Cloud Studio by creating end-to-end workflows. Generate packages from these automations into the Cloud Factory powered by SAP BTP to configure and execute these packages with Agents. Agents running on workstations can work as a digital assistant (attended automation) or as a digital worker (unattended automation).

SAP Intelligent RPA enables business users and technologists to become citizen developers. With powerful yet intuitive low-code and no-code capabilities, the solution supports you in driving automation by tapping into the expertise of citizen developers.

SAP

Sample Customers

Aldergrove Financial Group, Preferred Health Professionals, Mindbeam Technologies, First Credit Union in British Columbia, Vestcom International, Prime Liberty Benefits, University of Tampa, CNLBancshares, World Precision Instruments, BJ's Restaurants, Globe Pequot Press, Accudata Technologies, Norton Healthcare, Pacific Toxicology Laboratories

Cabot Credit Management, Hovis, Utilita

BNP Paribas, Societe Generale, Kabel Deutschland, Orange, Carrefour

Buyer's Guide

Blue Prism Cloud vs. SAP Intelligent RPA

March 2025

Free Report: Blue Prism Cloud vs. SAP Intelligent RPA

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