Try our new research platform with insights from 80,000+ expert users

Blue Prism Cloud pros and cons

Vendor: SS&C Blue Prism

4.0 out of 5

43 reviews
97% willing to recommend

Pros & Cons summary

Blue Prism Cloud offers notable stability and maintainability, appealing to banking organizations with its superior security. It integrates with cloud platforms like Azure and AWS, improving compliance. Enterprise scalability supports cost savings through task automation. Pricing exceeds that of competitors like UIPath. Users note integration difficulties with specific technologies and lack of AI features. Legacy system UI reading and user-friendliness for non-tech users present further challenges.

Buyer's Guide

Get pricing advice, tips, use cases and valuable features from real users of this product.

Prominent pros & cons

PROS

Blue Prism Cloud offers robust stability and security, making it ideal for complex implementations and heavily regulated industries.

It enables significant process automation, reducing the need for manual and repetitive tasks, resulting in considerable time and cost savings.

The ability to easily scale at an enterprise level and integrate with major cloud platforms increases its appeal for large corporations.

The tool provides excellent technical support, perceived as superior in corporate settings and large institutions.

Blue Prism Cloud is highly customizable, allowing integration with various compliance templates and policies.

CONS

Blue Prism Cloud's pricing is higher compared to other automation tools and needs improvement.

It can be challenging to implement Blue Prism Cloud due to the time and effort needed for the initial setup and version control inconsistencies.

Screen scraping presents a challenge with Blue Prism, as it does not automatically identify the technology used in web-based applications.

The tool's customer support requires improvement in responsiveness, as phone support can be slow, although email support exists.

There is a need for better integration with existing infrastructures such as Azure SQL to make Blue Prism truly cloud-native.

Blue Prism Cloud Pros review quotes

KP

Technical Lead at DXC Technology

Dec 21, 2022

What I like best about Blue Prism Cloud is that it's secure, robust, and has 24 x 7 support available. I also find the solution quick and intelligent. Even a non-coder can easily use it.

Read full review

RR

Head of IT and security at HN India

May 19, 2023

The primary focus lies in integrating the three major cloud platforms with Blue Prism Cloud: Microsoft Azure, Amazon AWS, and GCP. This integration goes beyond security measures for the primary template policies. It also includes addressing compliance requirements. For instance, I can incorporate specific compliance templates and policies generated in Blue Prism and integrate them with local templates for ISO 27001 and GDPR, particularly concerning software tools and headsets. This integration eliminates the need for auditing and reviewing technical details individually. Instead, I can simply examine the container report. This approach proves beneficial when clients heavily rely on container environments.

Read full review

reviewer1204659

Head of Delivery at a tech services company with 11-50 employees

Sep 27, 2020

This product has additional functionality over Blue Prism Cloud Enterprise.

Read full review

Blue Prism Cloud

Free Report: Blue Prism Cloud Reviews and More

Learn what your peers think about Blue Prism Cloud. Get advice and tips from experienced pros sharing their opinions. Updated: December 2024.

824,053 professionals have used our research since 2012.

RN

Project Manager at a tech consulting company with 51-200 employees

Sep 16, 2020

It is more secure for complex implementations.

Read full review

MK

Product Manager at cfgi

Jul 30, 2024

We used it for process automation.

Read full review

Intelligent Automation Delivery Manager at Digiblu

Aug 23, 2023

The corporate leverage is better with Blue Prism. They just present better in a large corporation. It's easier to sell suits and ties than it is sneakers and jeans in financial institutions. That's not really about the application per se; it's the perception.

Read full review

reviewer1310910

Senior Consultant - Intelligent Automations at Avanade

Mar 16, 2020

The reusability of the solution is excellent. It's a superior feature - far superior to any other tool on the market.

Read full review

reviewer1261059

Data Analyst at a financial services firm with 1,001-5,000 employees

Jan 16, 2020

The most valuable feature of Blue Prism's Virtual Workforce is that it is quite stable.

Read full review

reviewer1294473

Senior Digital Program Manager at a insurance company with 5,001-10,000 employees

Sep 27, 2020

The solution is very complete. It's a good solution, for the kind of features that they offer.

Read full review

Robotic Process and Test Automation Consultant at OFGEM

Jan 29, 2020

I would say that the stability of Blue Prism is superior to any of the competing products because of the maintainability of the features and the openness of the tool.

Read full review

Show 10 more reviews (out of 43)

Blue Prism Cloud Cons review quotes

KP

Technical Lead at DXC Technology

Dec 21, 2022

Pricing for Blue Prism Cloud is a pain as it's a little higher.

Read full review

RR

Head of IT and security at HN India

May 19, 2023

We have limited integrations in place, and my objective is to integrate Sentinel. However, there are constraints as some individuals have only one or two options for SIM integration solutions. Given the urgency of quick resolutions in today's landscape, prevention and detection are crucial. While these measures provide significant security, it's equally important to focus on response and recovery. In the case of a ransomware attack, it's not enough to solely prevent and detect. Once detection is in place, a response model should be implemented to automate the process and minimize the time required for tasks, such as creating investigation reports. In the past, it would take approximately seven to eight days to create an investigation report for a specific attack, including writing a case study. This process can be streamlined and improved through the automation of contextual investigation reports. By saving base templates and content, including screenshots and attack details, automation can be achieved. We are currently working on integrating Microsoft WAF and Excel for this purpose, but having a built-in tool would be ideal.

Read full review

reviewer1204659

Head of Delivery at a tech services company with 11-50 employees

Sep 27, 2020

It takes a while to get up and running.

Read full review

Blue Prism Cloud

Free Report: Blue Prism Cloud Reviews and More

Learn what your peers think about Blue Prism Cloud. Get advice and tips from experienced pros sharing their opinions. Updated: December 2024.

824,053 professionals have used our research since 2012.

RN

Project Manager at a tech consulting company with 51-200 employees

Sep 16, 2020

I wouldn't call Blue Prism user-friendly. It's one of its downfalls. They would benefit from having drag and drop functionality, for example. It would make them a strong competitor in the space. There needs to be less reliance on coding for customization, similar to Microsoft's Power Automate.

Read full review

MK

Product Manager at cfgi

Jul 30, 2024

There is room for improvement in the speed.

Read full review

Intelligent Automation Delivery Manager at Digiblu

Aug 23, 2023

If Blue Prism could integrate into Azure SQL because it's essentially an on-prem code, on infrastructure as a service. So, Blue Prism has moved the infrastructure into the cloud, but they haven't necessarily moved the application into cloud-native.

Read full review

reviewer1310910

Senior Consultant - Intelligent Automations at Avanade

Mar 16, 2020

I personally would like the solution to be supporting more languages.

Read full review

reviewer1261059

Data Analyst at a financial services firm with 1,001-5,000 employees

Jan 16, 2020

Several things need improvement, like ease-of-use, adding tended robots, adding process recording, and updating the look and feel so it seems modern.

Read full review

reviewer1294473

Senior Digital Program Manager at a insurance company with 5,001-10,000 employees

Sep 27, 2020

The pricing was a bit high, from what I understand. That might have played a role in the decision to migrate to another solution.

Read full review

Robotic Process and Test Automation Consultant at OFGEM

Jan 29, 2020

Blue Prism is slightly difficult for the non-technical user.

Read full review

Show 10 more reviews (out of 43)

Product Categories

Product Categories

Robotic Process Automation (RPA)

Popular Comparisons

Popular Comparisons

UiPath vs Blue Prism Cloud

Microsoft Power Automate vs Blue Prism Cloud

Automation Anywhere vs Blue Prism Cloud

Blue Prism vs Blue Prism Cloud

ABBYY Vantage vs Blue Prism Cloud

Robocorp vs Blue Prism Cloud

Fortra's Automate vs Blue Prism Cloud

SAP Intelligent RPA vs Blue Prism Cloud

BotFarm vs Blue Prism Cloud

Redwood Software - Finance Automation Edition vs Blue Prism Cloud

Datamatics TruBot vs Blue Prism Cloud

ServiceNow Automation Engine vs Blue Prism Cloud

See all alternatives

Product Categories

Product Categories

Robotic Process Automation (RPA)

Popular Comparisons

Popular Comparisons

UiPath vs Blue Prism Cloud

Microsoft Power Automate vs Blue Prism Cloud

Automation Anywhere vs Blue Prism Cloud

Blue Prism vs Blue Prism Cloud

ABBYY Vantage vs Blue Prism Cloud

Robocorp vs Blue Prism Cloud

Fortra's Automate vs Blue Prism Cloud

SAP Intelligent RPA vs Blue Prism Cloud

BotFarm vs Blue Prism Cloud

Redwood Software - Finance Automation Edition vs Blue Prism Cloud

Datamatics TruBot vs Blue Prism Cloud

ServiceNow Automation Engine vs Blue Prism Cloud

See all alternatives

Related questions

198

RPA that Bots can run without centralized control?

117

When evaluating Robotic Process Automation, what aspect do you think is the most important to look for?

649

How should I calculate ROI for RPA? How should I measure RPA success?

28

Where have you seen RPA benefits within the Insurance Industry?

371

What are the total costs involved for attended and unattended robots?

292

Can RPA interface with any application?

44

Which is the best RPA solution for integration with chatbots?

132

When using an RPA solution, what process was the easiest for robots to automate?

32

RPA vs BPM: do they complement each other?

636

What is the difference between RPA and intelligent automation (IA)?