

Automation Anywhere and Blue Prism Cloud are both key players in the RPA market, focusing on automating business processes. Automation Anywhere is seen to excel in pricing flexibility and support, while Blue Prism Cloud excels in its feature offerings, which are perceived as worth the investment due to their robust capabilities.
Features: Automation Anywhere is noted for its strong process discovery, built-in AI tools, and extensive third-party integrations. It offers a user-friendly interface and is excellent for rapid automation deployment. Blue Prism Cloud is praised for its centralized control, scalability, and intelligent automation features, particularly beneficial for large-scale enterprises. Its workflow-based system is user-friendly, allowing both simple and advanced automations.
Room for Improvement: Automation Anywhere could enhance its documentation to better support users in troubleshooting and setup, and improve its AI governance. Users often need to experiment to fill documentation gaps. Blue Prism Cloud could benefit from more integration options to rival offerings from competitors like UiPath, enhance its community support, and expand training materials to aid user adoption across various skill levels.
Ease of Deployment and Customer Service: Blue Prism Cloud’s cloud-first approach enables easier deployment and flexible scaling, with strong customer service through dedicated support. Automation Anywhere provides rapid deployment with structured customer service resources and effective onboarding programs.
Pricing and ROI: Automation Anywhere offers a flexible pricing model with low initial setup costs, leading to a faster ROI from its efficient automation functions. Blue Prism Cloud, although requiring a higher initial investment, provides a significant ROI due to its advanced features and reduced downtime, benefiting long-term financial returns.
In terms of cost, we participated in projects achieving two to three million dollars in annual savings.
As a return on investment, we have achieved a 250% ROI in six to nine months, and sometimes it increases up to 380% percent.
Automation Anywhere has helped us save money.
Additionally, if we consider a scenario where ten people were initially working on a task, using the automation could reduce headcount and lead to significant cost savings.
Whenever we need help, we can reach out to them, and they help us out.
We also have dedicated account managers and technical experts to solve our problems related to Automation Anywhere.
We just have to raise a ticket, after which we receive a call, email, or ping from the Automation Anywhere team.
I would rate the technical support of Blue Prism Cloud between seven to eight out of ten.
As we are using Microsoft Copilot for our AI agents, I look forward to integrating it with Automation Anywhere and its solutions, seeing it as a beneficial partnership as Automation progresses toward AI as the main solution.
The centralized control room allows us to orchestrate and manage bots seamlessly.
I can scale it in terms of hundreds of bots and configure hundreds of parallel robots easily.
As it adopts a decentralized model, I haven't encountered any scalability issues.
With the latest applications, there are no significant issues like freezing or crashing.
From a stability and reliability perspective, we can remain confident that the product performs as an enterprise solution and meets expected standards.
If you have good best practices, reusable code, an effective framework, and a solid development methodology, bots can be very stable.
It is better to write a Python script instead of using Automation Anywhere's package when dealing with Excel because it is buggy and tends to break.
Making the product more lightweight by reducing its dependency on infrastructure could greatly help in the long run.
It would be beneficial if the platform provided options for power developers to integrate seamlessly with languages like Java or C#, allowing them to write their own scripts and code.
The improvements or enhancements I would like to see in Blue Prism Cloud revolve around further developing server-client architecture, focusing on centralized control for remote agents.
It is more cost-efficient compared to all other RPA platforms.
Automation Anywhere costs are aligned with UiPath and Blue Prism, which are also expensive.
It is not cheap, with costs ranging between 700 to 800 dollars per month.
In the SaaS mode, the pricing structure is indeed more flexible compared to the previous enterprise-based licensing.
I can set it up to provide users with a form to fill in all required information, and then the bot operates based on those specifications.
For example, the email module has been enhanced over the years to support all the latest authentication technologies. That is very important as we move away from username and password and embrace multi-factor authentication.
Automation Anywhere has undergone drastic changes over the past five years, transitioning from version 10 to A360, including desktop-based and cloud-based options.
Over time, Blue Prism Cloud has evolved significantly, transitioning from a code-intensive approach to a more no-code capability, which is one of the advancements I appreciate.
| Product | Mindshare (%) |
|---|---|
| Automation Anywhere | 6.8% |
| Blue Prism Cloud | 1.5% |
| Other | 91.7% |


| Company Size | Count |
|---|---|
| Small Business | 148 |
| Midsize Enterprise | 80 |
| Large Enterprise | 522 |
| Company Size | Count |
|---|---|
| Small Business | 17 |
| Midsize Enterprise | 7 |
| Large Enterprise | 21 |
Automation Anywhere offers ease of use, robust system connectivity, and GenAI-driven document automation through a cloud-native platform, significantly enhancing productivity across multiple industries with advanced AI features.
Delivering a comprehensive suite of tools designed for easy integration and rapid deployment, Automation Anywhere drives efficiency by reducing costs and automating repetitive tasks. Its cloud-native platform supports broad industry adoption, including advanced AI features like process automation and Co-Pilot, streamlining complex workflows with minimal technical skills required. Users benefit from robust integration capabilities, which facilitate seamless interaction with multiple systems. However, there is room for improvement in areas such as user-friendliness for beginners, stability, flexible licensing, and enhanced OCR functionality. Organizations in sectors such as banking, finance, manufacturing, and healthcare gain from the improved operational efficiency and ROI Automation Anywhere offers.
What are the important features of Automation Anywhere?In the insurance industry, Automation Anywhere is utilized for automating processes such as enrollment management and compliance checks. Its applications extend to supply chain management, financial transactions, and business performance monitoring across sectors like banking, finance, manufacturing, and healthcare, helping organizations to automate routine tasks, improve efficiency, and reduce costs.
The Thoughtonomy Virtual Workforce is a highly flexible intelligent automation platform. It uses software to replicate the way people work in existing applications and systems, the processes they follow, and the decisions they make, to deliver automation without disruption.
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