

Fortra's Automate and Blue Prism Cloud compete in the automation market, each with distinct advantages. Fortra's Automate appears to have the upper hand in affordability and ease of use, while Blue Prism Cloud is preferred by large enterprises for its scalability and robust features.
Features: Fortra's Automate features a user-friendly drag-and-drop interface that simplifies the automation of tasks like email integration, FTP/SFTP, OCR, and terminal emulation, making it accessible to non-technical users. It excels in automating repetitive tasks and integrating with Microsoft products, offering strong error handling and flexible scheduling. Blue Prism Cloud offers advanced process automation capabilities with machine learning and image recognition, favored in finance and healthcare sectors for its security and cloud-based deployments.
Room for Improvement: Fortra's Automate could enhance its web automation capabilities, integration with legacy systems, and clarity of error messages to aid debugging. Users desire stronger community support and improved security measures like password encryption. Blue Prism Cloud users call for a more intuitive interface, better AI integration, streamlined cloud operations, greater pricing transparency, and improved OCR capabilities and AI functionalities.
Ease of Deployment and Customer Service: Fortra's Automate is known for straightforward deployment in on-premises and hybrid cloud environments, with efficient support despite occasional language barriers. Blue Prism Cloud requires more complex cloud-based setups but offers robust technical support, though improvements in the knowledge base and quicker responses for troubleshooting are needed.
Pricing and ROI: Fortra's Automate stands out with its cost-effective pricing, providing a quick ROI by minimizing repetitive tasks and maximizing resource efficiency. Its flexible licensing appeals to small to medium-sized businesses. Blue Prism Cloud's higher price range can be a barrier, yet it delivers value through its robust features, scalability, and integration abilities, making it a worthwhile long-term investment for enterprises focused on stability and comprehensive automation.
Additionally, if we consider a scenario where ten people were initially working on a task, using the automation could reduce headcount and lead to significant cost savings.
Fortra's Automate has effectively replaced the workload of an entire employee, saving us significant time and money.
It has reduced our expenditures in terms of purchasing more products and employing more technicians.
On a scale from one to ten, I would rate the ROI as nine.
I would rate the technical support of Blue Prism Cloud between seven to eight out of ten.
They don't always understand the processes I'm trying to implement.
They handle customers like me to get to the exact issue, detailing where that issue originates from a technical point of view, the resolution, and the summary they provided.
I would rate the technical support as a nine out of ten because it is quite fast and courteous.
As it adopts a decentralized model, I haven't encountered any scalability issues.
The scalability of Automate also scores a ten out of ten.
I can deploy it on multiple infrastructures such as cloud, on-premises, or in a hybrid model.
It is easy to increase one bot or one studio without needing to buy another orchestrator, which can be quite expensive.
The stability of the solution is a ten out of ten.
For stability on a scale from one to ten, I would give it a solid nine.
It has very robust features, and it is not prone to instability.
The improvements or enhancements I would like to see in Blue Prism Cloud revolve around further developing server-client architecture, focusing on centralized control for remote agents.
This is a significant concern, especially with critical workloads where visibility into errors is essential.
My major recommendation would be for easier upgrade paths between major versions.
When new employees join our company, we created automation so they receive AWS credentials and all their AWS access and cloud access.
In the SaaS mode, the pricing structure is indeed more flexible compared to the previous enterprise-based licensing.
Competitors are often more expensive than Automate.
It offered what we wanted at a good, competitive price.
It does a lot but also costs a lot.
Over time, Blue Prism Cloud has evolved significantly, transitioning from a code-intensive approach to a more no-code capability, which is one of the advancements I appreciate.
Automate's non-reliance on additional orchestrators makes it quite cost-effective.
In my opinion, the best feature Automate offers is the scheduling.
Automate's compatibility with existing IT infrastructure has impacted our business operations positively by providing smooth integration with other software that we use, such as Gmail, Jira, and Microsoft 365 apps, which gives us a unified platform instead of having to keep switching from one software to another, saving a lot of time and streamlining the whole workflows.
| Product | Market Share (%) |
|---|---|
| Fortra's Automate | 2.9% |
| Blue Prism Cloud | 1.4% |
| Other | 95.7% |


| Company Size | Count |
|---|---|
| Small Business | 17 |
| Midsize Enterprise | 7 |
| Large Enterprise | 21 |
| Company Size | Count |
|---|---|
| Small Business | 26 |
| Midsize Enterprise | 10 |
| Large Enterprise | 9 |
The Thoughtonomy Virtual Workforce is a highly flexible intelligent automation platform. It uses software to replicate the way people work in existing applications and systems, the processes they follow, and the decisions they make, to deliver automation without disruption.
Fortra's Automate offers a user-friendly platform for task automation, featuring a drag-and-drop interface that aids in scheduling, file management, and integrating with services like Azure and AWS.
Fortra's Automate provides substantial ease in automating complex tasks through its intuitive design. It offers seamless integration capabilities, especially with Azure and AWS, and comes equipped with strong error handling. Cost-effective and requiring minimal coding, it supports a broad range of industries by effectively automating tasks such as HR operations, invoice management, and data processing across servers.
What features stand out in Fortra's Automate?
What benefits should users consider in reviews?
In industries such as healthcare and transportation, Fortra's Automate facilitates the automation of client management, HR operations, and data processing, boosting efficiency. Banks utilize it for managing extensive invoice workflows, while distribution sectors rely on its capabilities for insurance checks and system support. Its applicability across servers makes it a valuable tool for any sector seeking to reduce manual workload and improve task accuracy.
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