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Blue Prism Cloud vs ServiceNow Automation Engine comparison

SS&C Blue Prism and ServiceNow are both solutions in the Robotic Process Automation (RPA) category. SS&C Blue Prism is ranked #6 with an average rating of 8.5, while ServiceNow is ranked #30 with an average rating of 6.0. Additionally, 97% of SS&C Blue Prism users are willing to recommend the solution.
Blue Prism Cloud
Read 43 Blue Prism Cloud reviews
  • 1,274 Views
  • 953 Comparison Views
97% willing to recommend
ServiceNow Automation Engine
Read 1 ServiceNow Automation Engine review
  • 108 Views
  • 98 Comparison Views
0% willing to recommend
 

Comparison Buyer's Guide

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Executive Summary
We performed a comparison between Blue Prism Cloud and ServiceNow Automation Engine based on real PeerSpot user reviews.

Find out what your peers are saying about UiPath, Microsoft, Automation Anywhere and others in Robotic Process Automation (RPA).

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To learn more, read our detailed Robotic Process Automation (RPA) Report (Updated: October 2024).
Buyer's Guide
Robotic Process Automation (RPA)
October 2024
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Categories and Ranking

Blue Prism Cloud
Ranking in Robotic Process Automation (RPA)
6th
Average Rating
8.0
Number of Reviews
43
Ranking in other categories
No ranking in other categories
ServiceNow Automation Engine
Ranking in Robotic Process Automation (RPA)
30th
Average Rating
6.0
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Featured Reviews

Keith Mcdowell - PeerSpot reviewer
Jun 2, 2023
It helps us save on staff costs
We use Blue Prism for our government clients. Our users include social workers, financial analysts, procurement agents, and IT business analysts We can save on staff costs by automating processes. The RPA component is the most valuable feature.  Blue Prism should adopt a low-code approach.…
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Robert Gonzales - PeerSpot reviewer
May 16, 2024
Provides better ecosystem control and duplication control but have duplication issue
The initial setup is complex. During deployment, we identify the assets we want to include and the site, among other details. We ensure everything is translated into a common language using a CML-type discussion, allowing consistency across all elements. We aim to standardize everything by using JSON as our common input format. We are deploying existing features, so most of the work is straightforward. We do need some developers, particularly ServiceNow developers, to be involved. However, there isn't a lot of additional work required. We need some licensing from ServiceNow to enable these feature sets, but there aren't many other requirements.
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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pricing and Cost Advice

"There are many RPA solutions available from different vendors and the pricing for Blue Prism is competitive."
"When compared with UiPath, I believe it will be difficult for Blue Prism to maintain its market share."
"Annual licensing costs were somewhere between $5,000 - $10,000 for the development tool. For the control tower, I think fees were about $50,000 annually."
"Pricing can be negotiated in situations where there will be heavy usage."
"We found the pricing reasonable, and it aligned with our budgetary requirements."
"Blue Prism Cloud’s pricing is fine for commercial usage."
"Blue Prism comes at a higher price point compared to other solutions on the market."
"The licensing structure is complex and the minimum contract length is three years."
More Blue Prism Cloud pricing and cost advice
Information not available
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Top Industries

By visitors reading reviews
Financial Services Firm
19%
Computer Software Company
16%
Manufacturing Company
9%
Healthcare Company
6%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Blue Prism Cloud?
It's easy to use, the interface, the the the the queries is which we use. It's user friendly.
See all answers
What is your experience regarding pricing and costs for Blue Prism Cloud?
There are costs for the machine to run the robots on. I rate the product’s pricing as two out of ten, where one is cheap, and ten is expensive.
See all answers
What needs improvement with Blue Prism Cloud?
Edge browser extensions could be made slightly more resilient. It would be nice if they could package new libraries for end users rather than have them search for libraries. The extension resilienc...
See all answers
What is your experience regarding pricing and costs for ServiceNow Automation Engine?
The solution is expensive. The primary expense lies in licensing from ServiceNow. Additionally, there are costs associated with development and labor required for integration.
See all answers
What needs improvement with ServiceNow Automation Engine?
The whole automation process still has a problem with duplication. They identify an asset, relate it to its physical architecture, and interconnect without us. The automation for this process is no...
See all answers
What is your primary use case for ServiceNow Automation Engine?
The primary use of ServiceNow Automation Engine is to enable CMDR to identify all the different feeds and systems, allowing for an accurate inventory. This process involves integrating IAM. Additio...
See all answers
 

Comparisons

Blue Prism vs Blue Prism Cloud Logo
Blue Prism vs Blue Prism Cloud
Compared 29% of the time
Robocorp vs Blue Prism Cloud Logo
Robocorp vs Blue Prism Cloud
Compared 20% of the time
Microsoft Power Automate vs Blue Prism Cloud Logo
Microsoft Power Automate vs Blue Prism Cloud
Compared 15% of the time
SAP Intelligent RPA vs Blue Prism Cloud Logo
SAP Intelligent RPA vs Blue Prism Cloud
Compared 13% of the time
More Blue Prism Cloud Competitors
Microsoft Power Automate vs ServiceNow Automation Engine Logo
Microsoft Power Automate vs ServiceNow Automation Engine
Compared 64% of the time
UiPath vs ServiceNow Automation Engine Logo
UiPath vs ServiceNow Automation Engine
Compared 21% of the time
More ServiceNow Automation Engine Competitors
 

Product Reports

Buyer's Guide
Blue Prism Cloud
October 2024
Blue Prism Cloud reportDownload Blue Prism Cloud product report
Buyer's Guide
Robotic Process Automation (RPA)
October 2024
ServiceNow Automation Engine reportDownload ServiceNow Automation Engine product report
 

Also Known As

Blue Prism Thoughtonomy Virtual Workforce, Blue Prism Virtual Workforce, Thoughtonomy Virtual Workforce
No data available
 

Learn More

SS&C Blue Prism
Video not available
ServiceNow
 

Overview

The Thoughtonomy Virtual Workforce is a highly flexible intelligent automation platform. It uses software to replicate the way people work in existing applications and systems, the processes they follow, and the decisions they make, to deliver automation without disruption.

ServiceNow Automation Engine optimizes IT processes, automates tasks, improves efficiency, and manages workflows. Users leverage it for incident response automation, service request management, compliance enforcement, and cross-platform orchestration. Its customizable workflows, scalability, real-time monitoring, and reporting features enhance productivity and streamline operations. Users appreciate the tool for its efficiency, communication improvement, and enhanced collaboration.

 

Sample Customers

Cabot Credit Management, Hovis, Utilita
1. Accenture2. Aetna3. AIG4. Airbus5. Allstate6. American Express7. AT&T8. Bank of America9. Barclays10. BHP Billiton11. Cisco12. Coca-Cola13. Comcast14. Dell15. E*TRADE16. FedEx17. Ford Motor Company18. GE19. Google20. H&R Block21. Home Depot22. IBM23. Intel24. JPMorgan Chase25. Kroger26. Liberty Mutual27. Lockheed Martin28. Marriott International29. Mastercard30. McKinsey & Company31. Microsoft32. Morgan Stanley33. Nike34. Nordstrom35. Oracle36. PepsiCo37. PwC38. Rakuten39. SAP40. Siemens41. SoFi42. Spotify43. Starbucks44. TD Ameritrade45. Toyota46. UnitedHealth Group47. Visa48. Walmart49. Wells Fargo
Buyer's Guide
Robotic Process Automation (RPA)
October 2024
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We monitor all Robotic Process Automation (RPA) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.