Microsoft Power Automate vs ServiceNow Automation Engine comparison

Microsoft and ServiceNow are both solutions in the Robotic Process Automation (RPA) category. Microsoft is ranked #2 with an average rating of 8.2, while ServiceNow is ranked #32 with an average rating of 6.0. Additionally, 87% of Microsoft users are willing to recommend the solution.

Microsoft Power Automate

Read 125 Microsoft Power Automate reviews

29,995 Views
17,781 Comparison Views

87% willing to recommend

ServiceNow Automation Engine

Read 1 ServiceNow Automation Engine review

153 Views
129 Comparison Views

0% willing to recommend

Microsoft Power Automate

ServiceNow Automation Engine

Comparison Buyer's Guide

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Executive Summary

We performed a comparison between Microsoft Power Automate and ServiceNow Automation Engine based on real PeerSpot user reviews.

Find out what your peers are saying about UiPath, Microsoft, Automation Anywhere and others in Robotic Process Automation (RPA).

To learn more, read our detailed Robotic Process Automation (RPA) Report (Updated: October 2024).

Buyer's Guide

Robotic Process Automation (RPA)

October 2024

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Helped 815,854 peers since 2012

Categories and Ranking

Microsoft Power Automate

Ranking in Robotic Process Automation (RPA)

2nd

Average Rating

7.8

Number of Reviews

125

Ranking in other categories

Process Mining (2nd)

ServiceNow Automation Engine

Ranking in Robotic Process Automation (RPA)

32nd

Average Rating

6.0

Number of Reviews

Ranking in other categories

No ranking in other categories

Featured Reviews

Gowtham J

Associate - Analytics at Ernst & Young

Nov 28, 2023

Provides valuable integration with other Microsoft tools

We use the product to automate tasks and reduce manual work in our organization. It helps set up a workflow to send a daily email reminder at a specific time, eliminating the need for manual intervention and ensuring timely reminders. It integrates Outlook as well The product provides valuable…

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Robert Gonzales

Consultant at in8solutions

May 16, 2024

Provides better ecosystem control and duplication control but have duplication issue

The initial setup is complex. During deployment, we identify the assets we want to include and the site, among other details. We ensure everything is translated into a common language using a CML-type discussion, allowing consistency across all elements. We aim to standardize everything by using JSON as our common input format. We are deploying existing features, so most of the work is straightforward. We do need some developers, particularly ServiceNow developers, to be involved. However, there isn't a lot of additional work required. We need some licensing from ServiceNow to enable these feature sets, but there aren't many other requirements.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pricing and Cost Advice

"I don't deal with the financial side. I know that we pay for a per-user license. It is probably less than $20 a user, but I am not sure about the exact figures."

"When we purchase the Microsoft Dynamics license, the Power Automate license is often free, albeit with some limitations, such as a certain number of transactions per user."

"You pay for use and if you want a premium connector or adapter, but a lot of things are available for free."

"The solution is free with Microsoft 365."

"This is the cheapest option among competitors. You can choose to have the RPA with attendance at $40/month with add-on's totaling about $190. There are standalone options that require someone to run the process and there are fully automated options that are integrated within the cloud."

"It depends and varies a lot according to the licensing terms. There is no cost to maintain if we have less than 10 forms. Microsoft only charges if there are more than 10 forms. So, most of the companies can survive without paying anything extra. It is included in the Office 365 licensing."

"The licensing cost for us at this time is between $8 and $20 per user, per month."

"It is free with Office 365 subscription."

More Microsoft Power Automate pricing and cost advice

Information not available

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Top Industries

By visitors reading reviews

Financial Services Firm

14%

Computer Software Company

12%

Manufacturing Company

11%

Government

No data available

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

RPA that Bots can run without centralized control?

Yes, Attended Bots which can run without centralized control Module. RPA Tools like Automation Anywhere, uiPath ,Power Automation they do support this.

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How do I choose between UiPath and Microsoft Power Automate?

Microsoft‌ ‌Power‌ ‌Automate‌ ‌is‌ ‌intuitive‌ ‌and‌ ‌easy‌ ‌to‌ ‌integrate‌ ‌and‌ ‌use.‌ ‌I‌ ‌like‌ ‌that‌ ‌there‌ ‌is‌ ‌no‌ ‌coding‌ ‌experience‌ ‌necessary,‌ ‌and‌ ‌appreciate‌ ‌the‌ ‌automated‌...

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How is Automation Anywhere compared to Microsoft Power Automate?

‌Neither‌ ‌solution‌ ‌requires‌ ‌any‌ ‌coding‌ ‌experience,‌ ‌and‌ ‌both‌ ‌are‌ ‌easy‌ ‌to‌ ‌use‌ ‌and‌ ‌have‌ ‌great‌ ‌drag-and‌ ‌drop‌ ‌functionality.‌ ‌The‌ ‌training‌ ‌and‌ ‌resources‌ ‌for‌ ‌A...

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What is your experience regarding pricing and costs for ServiceNow Automation Engine?

The solution is expensive. The primary expense lies in licensing from ServiceNow. Additionally, there are costs associated with development and labor required for integration.

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What needs improvement with ServiceNow Automation Engine?

The whole automation process still has a problem with duplication. They identify an asset, relate it to its physical architecture, and interconnect without us. The automation for this process is no...

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What is your primary use case for ServiceNow Automation Engine?

The primary use of ServiceNow Automation Engine is to enable CMDR to identify all the different feeds and systems, allowing for an accurate inventory. This process involves integrating IAM. Additio...

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Comparisons

UiPath vs Microsoft Power Automate

Compared 35% of the time

Blue Prism vs Microsoft Power Automate

Compared 20% of the time

Automation Anywhere vs Microsoft Power Automate

Compared 18% of the time

Fortra's Automate vs Microsoft Power Automate

Compared 3% of the time

Pega Robotic Process Automation vs Microsoft Power Automate

Compared 1% of the time

More Microsoft Power Automate Competitors

UiPath vs ServiceNow Automation Engine

Compared 24% of the time

Blue Prism Cloud vs ServiceNow Automation Engine

Compared 16% of the time

More ServiceNow Automation Engine Competitors

Product Reports

Buyer's Guide

Microsoft Power Automate

November 2024

Download Microsoft Power Automate product report

Buyer's Guide

Robotic Process Automation (RPA)

October 2024

Download ServiceNow Automation Engine product report

Also Known As

Power Automate, Microsoft Flow, MS Power Automate, WinAutomation by Softomotive, ProcessRobot by Softomotive, Minit

No data available

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Microsoft

Video not available

ServiceNow

Overview

Microsoft Power Automate is a powerful tool that streamlines and automates tasks within an organization.

It is used for workflow automation, data integration, and creating automated notifications and approvals.

Power Automate connects different applications and services, such as SharePoint, Excel, and Outlook, to automate data transfer and synchronization.

ServiceNow Automation Engine optimizes IT processes, automates tasks, improves efficiency, and manages workflows. Users leverage it for incident response automation, service request management, compliance enforcement, and cross-platform orchestration. Its customizable workflows, scalability, real-time monitoring, and reporting features enhance productivity and streamline operations. Users appreciate the tool for its efficiency, communication improvement, and enhanced collaboration.

Sample Customers

1. Coca-Cola 2. General Electric 3. Siemens 4. Accenture 5. Deloitte 6. Johnson & Johnson 7. Ford 8. Nestle 9. Procter & Gamble 10. IBM 11. Amazon 12. Google 13. Microsoft 14. Adobe 15. Cisco 16. Oracle 17. SAP 18. Intel 19. HP 20. Dell 21. Verizon 22. AT&T 23. T-Mobile 24. Walmart 25. Target 26. Home Depot 27. McDonald's 28. Starbucks 29. Nike 30. Apple 31. Facebook 32. Twitter

1. Accenture2. Aetna3. AIG4. Airbus5. Allstate6. American Express7. AT&T8. Bank of America9. Barclays10. BHP Billiton11. Cisco12. Coca-Cola13. Comcast14. Dell15. E*TRADE16. FedEx17. Ford Motor Company18. GE19. Google20. H&R Block21. Home Depot22. IBM23. Intel24. JPMorgan Chase25. Kroger26. Liberty Mutual27. Lockheed Martin28. Marriott International29. Mastercard30. McKinsey & Company31. Microsoft32. Morgan Stanley33. Nike34. Nordstrom35. Oracle36. PepsiCo37. PwC38. Rakuten39. SAP40. Siemens41. SoFi42. Spotify43. Starbucks44. TD Ameritrade45. Toyota46. UnitedHealth Group47. Visa48. Walmart49. Wells Fargo

Buyer's Guide

Robotic Process Automation (RPA)

October 2024

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Find out what your peers are saying about UiPath, Microsoft, Automation Anywhere and others in Robotic Process Automation (RPA). Updated: October 2024.

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