Celonis vs Microsoft Power Automate comparison

Celonis and Microsoft are both solutions in the Process Mining category. Celonis is ranked #3 with an average rating of 8.4, while Microsoft is ranked #2 with an average rating of 8.2. Additionally, 100% of Celonis users are willing to recommend the solution, compared to 87% of Microsoft users who would recommend it.

Celonis

Read 51 Celonis reviews

5,433 Views
2,610 Comparison Views

100% willing to recommend

Microsoft Power Automate

Read 125 Microsoft Power Automate reviews

6,862 Views
4,259 Comparison Views

87% willing to recommend

Celonis

Microsoft Power Automate

Comparison Buyer's Guide

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Executive SummaryUpdated on Dec 1, 2024

Microsoft Power Automate and Celonis provide automation solutions but focus on distinct aspects. Power Automate shines in accessibility with non-technical users through its integration with Office 365 and ease of use, whereas Celonis is more advanced in data mining and process optimization, leveraging AI for deeper insights.

Features: Power Automate offers drag-and-drop functionality, Office 365 integration, and UI Flow for RPA. Celonis provides data mining, process intelligence, and AI-driven process optimizations.

Room for Improvement: Power Automate struggles with advanced workflows, external integration, and OCR issues. Users also find licensing complex and error-handling subpar. Celonis faces criticism for its rigidity and complexity, with a high learning curve and limitations in task mining and data management.

Ease of Deployment and Customer Service: Power Automate benefits from a broad support network and active community, but users seek faster response times. It supports various environments including cloud and on-premises. Celonis supports similar environments but is criticized for lacking responsive support, requiring users to self-solve issues.

Pricing and ROI: Power Automate is competitively priced, often bundled with Office 365, though licensing can be complicated. Celonis is perceived as expensive, especially for small to mid-sized enterprises, as costs rise with data volume. However, it offers robust features for large-scale analytics.

To learn more, read our detailed Celonis vs. Microsoft Power Automate Report (Updated: December 2024).

Buyer's Guide

Celonis vs. Microsoft Power Automate

December 2024

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Celonis

Ranking in Process Mining

3rd

Average Rating

8.4

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

No ranking in other categories

Microsoft Power Automate

Ranking in Process Mining

2nd

Average Rating

7.8

Reviews Sentiment

7.0

Number of Reviews

125

Ranking in other categories

Robotic Process Automation (RPA) (2nd)

Featured Reviews

Andrei Lupu

Continuous Improvement&Automation manager at Carrier

Allows users to go through data easily and visualize processes and offers good scalability

I would rate the scalability a ten out of ten. It is very easy to scale. It works globally. I can analyze data globally. I can go see the process end-to-end for various streams. It's a very good tool. We have high-profile managers and directors using Celonis for the outcome. They are not working with Celonis per se, but they are using the outcomes and the results of the website. There are around 50 end users using this solution in my company. It's used every single day. The data is uploaded daily automatically from SAP. So, all the data is gathered, and the functionality gives value. We plan to increase the further usage. We want to extend it to another team, but it's about budget and cost. So, we will see how we will do that.

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Nilesh Pundkar

IVR Developer at Orange

Good for email routing and management features but additional costs for plug-ins

Power Automate has fewer features and more limitations in general. It's not as mature a product as some of the others, like UiPath or Automate Anywhere. One of the main issues I've found is that Power Automate struggles with accessing Excel or other Office documents on servers. Even though it's a Microsoft product, we often have to log in through remote systems, and syncing can be problematic due to the way we use servers. At the very least, they should provide access to Office 365 directly, without requiring additional logins on servers. Most people utilizing Power Automate are already working within the Office 365 environment. Any proof of concepts (POCs) using Power Automate would naturally be built on top of Office 365.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Celonis is one of the best solutions on the market. It offers you a lot of training materials and exposure to its ecosystem. Celonis is trying its best to prepare an ecosystem for it because, without an ecosystem, you will not be able to scale up."

"I like the spaghetti it throws off when configuring the sequence of processes and tracking the endpoint. I also like the variation from these defined processes and what is being observed on the ground. I'm exploring the root cause analysis a lot these days, and it seems to be quite interesting. But again, there are a lot of external dependencies on that. But I think the spaghetti, and the one that shows the variation and the performance gap, is something which I really like."

"The most valuable features of Celonis are its graphical interpretation and pre-built connectors with industry platforms like SAP or Oracle."

"One of the vital features is the solution's easy integration with varying sources"

"It provides a visualization of the process itself, giving a very good synthesis of performance and helping me find improvements."

"It is a very strong and very powerful solution. You can seamlessly process a large amount of data. It doesn't take a long time to do the analysis. It provides the analysis matrix, which basically includes all the analytics that need to be performed for the transactions. You can drill down really fast within graphics. You can double click and drill down to specific areas for more details. It is very intuitive and easy to use."

"We can use it to discover processes and mitigate the mistakes in the process."

"Celonis has helped me to identify and prioritize process improvement areas. Because we understand the end-to-end lead time, including waiting times and areas where rework happens, we can see the performance bottlenecks."

More Celonis pros

"Workflow management is what clients select the most. It is very intuitive and pretty much drag-and-drop, so we can create escalation, decision flows, and if-else conditions pretty much by dragging and dropping boxes. Even someone who is not technical can develop a workflow for the business."

"It comes as a part of the Microsoft suite, which makes it an easy sell."

"Power Automate is a better and more cost-effective solution compared to Automation tools."

"The most valuable feature of the solution is that it easily integrates with Azure DevOps."

"The initial setup is pretty easy."

"It's easy to learn."

"Microsoft Power Automate is an easy-to-understand solution."

"Power Automate Desktop allowed me to quickly visually identify parts of a screen and record it. So I can see that I know I'm going to have to click this button here, this field there, and this tab here, and I can literally go and quickly just record all of them and identify them and have them in a list that I can see and say - there's my list of things."

More Microsoft Power Automate pros

Cons

"It requires specialized expertise to set it up in the backend. I need knowledgeable data and process people who understand the tool and also my processes."

"We would like this solution to be more flexible in how it interacts with other cloud-based database solutions, so that we can operate more seamlessly."

"They are killing the customers with high licensing prices. The tool’s pricing could be cheaper. Small enterprises wouldn’t be able to afford the tool."

"I would really appreciate it if Celonis had significant compatibility with robotic process automation solutions. Once they define the process and understand it, streamline it, optimize it, and take inputs around it. When they reconfigure the process, there should be good compatibility with any of the automation tools, wherein I can integrate for robotic process automation, where I can streamline many of these processes on the application itself. Today, I need to extract this process and reload it into other tools, like UiPath, to integrate them with Automation Anywhere. If this tool can provide that efficiency, that would be great. I'm a data analytics guy. I lead a data analytics team. So technically, I would primarily look at if this can give me a visualization opportunity and integrate that in terms of the data."

"It requires specialized expertise to set it up in the backend."

"The marketplace should offer process connectors for Oracle JDEdwards, and Peoplesoft."

"Another area of improvement is implementation. So, in future releases, I would like to see a more streamlined implementation process would be appreciated, making it less time-consuming and more efficient."

"Celonis is a little more expensive than UiPath. Maybe they can work on making it less expensive."

More Celonis cons

"Some automation features on some programs did not work smoothly."

"Their OCR capabilities are not as evolved as the other tools."

"The OCR functionality needs to be improved."

"I would like to have chatbot assistance available, where you can open it and receive help on the spot."

"While working with big data, when we have structured data like logs, we have to work with an ETL tool before manipulating the data and creating the workflows and the forms. This can be improved. Big data support is something that I'd like to be covered a lot."

"When it comes to cloud computing, there are many limitations when dealing with large amounts of data."

"I would like more integration with other tools. It integrates well with Microsoft products, but there should be more integration with other platforms and tools, such as chatbots."

"They should include a custom plugin feature so that we can add our custom connections."

More Microsoft Power Automate cons

Pricing and Cost Advice

"Pricing-wise, Celonis is a five out of ten right now because my clients just started with the solution. When my clients start looking at scaling Celonis, the cost will grow. Every user has an additional charge, and every gig of data you bring in costs extra."

"Celonis is expensive. It's not for mid or low-sized enterprises because the license price is high. Overall, it's quite pricey compared to anything else that I have heard about. But the good thing is that they don't charge per user. They charge for the data model."

"I rate Celonis' pricing a ten out of ten because it is expensive."

"I was not involved in that, but I am sure it was cost-effective for them. That's why they made the decision to take it."

"The solution is expensive."

"Celonis offers free learning possibilities. I am using the free version of Celonis."

"It is an expensive solution."

"The solution’s pricing is high when compared to other process mining tools."

More Celonis pricing and cost advice

"It comes with the Microsoft suite. I'd rate it an eight out of ten in terms of pricing."

"We have it on our system. I don't really know if we need a separate license."

"Licensing is on an annual basis."

"This is a cost-effective product and now that it has been acquired by Microsoft, we don't expect the cost to increase with the next release."

"The licensing model is flexible in that you can pay per automation or per user. My client receives a discount because of the large number of users and pays approximately $15 for each one."

"There should be increased transparency about which features attend the pricing."

"The licensing price should be more cost-effective."

"This solution is reasonably priced and offers a free trial period."

More Microsoft Power Automate pricing and cost advice

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Top Industries

By visitors reading reviews

Manufacturing Company

13%

Computer Software Company

13%

Financial Services Firm

10%

University

Financial Services Firm

14%

Computer Software Company

12%

Manufacturing Company

11%

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

Which is better - Signavio Process Manager or Celonis?

SAP Signavio Process Manager is a very robust industrial-grade business process modeling tool. It is easy to use and does not require too much technological involvement. This solution has a collabo...

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What do you like most about Celonis?

Celonis, especially for high-risk finance-related processes, helped us make precise decisions and uncover hidden values within our architecture. It was one of the most significant values our busine...

See all answers

What is your experience regarding pricing and costs for Celonis?

The price is a little bit expensive when compared to others. That said, it offers features that other competitors don't have.

See all answers

RPA that Bots can run without centralized control?

Yes, Attended Bots which can run without centralized control Module. RPA Tools like Automation Anywhere, uiPath ,Power Automation they do support this.

See all answers

How do I choose between UiPath and Microsoft Power Automate?

Microsoft‌ ‌Power‌ ‌Automate‌ ‌is‌ ‌intuitive‌ ‌and‌ ‌easy‌ ‌to‌ ‌integrate‌ ‌and‌ ‌use.‌ ‌I‌ ‌like‌ ‌that‌ ‌there‌ ‌is‌ ‌no‌ ‌coding‌ ‌experience‌ ‌necessary,‌ ‌and‌ ‌appreciate‌ ‌the‌ ‌automated‌...

See all answers

How is Automation Anywhere compared to Microsoft Power Automate?

‌Neither‌ ‌solution‌ ‌requires‌ ‌any‌ ‌coding‌ ‌experience,‌ ‌and‌ ‌both‌ ‌are‌ ‌easy‌ ‌to‌ ‌use‌ ‌and‌ ‌have‌ ‌great‌ ‌drag-and‌ ‌drop‌ ‌functionality.‌ ‌The‌ ‌training‌ ‌and‌ ‌resources‌ ‌for‌ ‌A...

See all answers

Comparisons

SAP Signavio Process Manager vs Celonis

Compared 50% of the time

UiPath Process Mining vs Celonis

Compared 12% of the time

SAP Signavio Process Intelligence vs Celonis

Compared 11% of the time

Software AG ARIS Process Mining vs Celonis

Compared 5% of the time

ABBYY Timeline vs Celonis

Compared 3% of the time

More Celonis Competitors

UiPath vs Microsoft Power Automate

Compared 34% of the time

Blue Prism vs Microsoft Power Automate

Compared 19% of the time

Automation Anywhere vs Microsoft Power Automate

Compared 17% of the time

Python RPA vs Microsoft Power Automate

Compared 3% of the time

MuleSoft RPA vs Microsoft Power Automate

Compared 1% of the time

More Microsoft Power Automate Competitors

Product Reports

Buyer's Guide

Celonis

January 2025

Download Celonis product report

Buyer's Guide

Microsoft Power Automate

January 2025

Download Microsoft Power Automate product report

Also Known As

No data available

Power Automate, Microsoft Flow, MS Power Automate, WinAutomation by Softomotive, ProcessRobot by Softomotive, Minit

Learn More

Celonis

Microsoft

Overview

Celonis is the global leader in execution management. Powered by its process mining core, Celonis has evolved from its beginnings as a Process Mining company into an execution management pioneer, enabling companies to unlock execution capacity and perform at full potential. Celonis offers advanced technology in data execution, combining real-time process data, the intelligence to make sense of that data, and the execution capacity to take immediate, decisive action. Celonis’ Execution Management System makes data work for its customers by identifying inefficiencies and weaving interconnected processes together – thereby eliminating billions in corporate inefficiencies, empowering better business decisions and triggering the right actions automatically. Celonis is headquartered in Munich, Germany and New York City, USA and has 15 offices worldwide.

Microsoft Power Automate is a powerful tool that streamlines and automates tasks within an organization.

It is used for workflow automation, data integration, and creating automated notifications and approvals.

Power Automate connects different applications and services, such as SharePoint, Excel, and Outlook, to automate data transfer and synchronization.

Sample Customers

Anheuser-Busch InBev, AXA, Bayer, Cisco, Deloitte, Deutsche Telekom, Hitachi, Kellogg's, Lufthansa, and Whirlpool

1. Coca-Cola 2. General Electric 3. Siemens 4. Accenture 5. Deloitte 6. Johnson & Johnson 7. Ford 8. Nestle 9. Procter & Gamble 10. IBM 11. Amazon 12. Google 13. Microsoft 14. Adobe 15. Cisco 16. Oracle 17. SAP 18. Intel 19. HP 20. Dell 21. Verizon 22. AT&T 23. T-Mobile 24. Walmart 25. Target 26. Home Depot 27. McDonald's 28. Starbucks 29. Nike 30. Apple 31. Facebook 32. Twitter

Buyer's Guide

Celonis vs. Microsoft Power Automate

December 2024

Free Report: Celonis vs. Microsoft Power Automate

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