Celonis vs Microsoft Power Automate comparison

Celonis and Microsoft are both solutions in the Process Mining category. Celonis is ranked #2 with an average rating of 8.3, while Microsoft is ranked #4 with an average rating of 7.7. Celonis holds a 16.9% mindshare in PM, compared to Microsoft’s 16.4% mindshare. Additionally, 100% of Celonis users are willing to recommend the solution, compared to 88% of Microsoft users who would recommend it.

Celonis

Read 57 Celonis reviews

6,318 Views
2,969 Comparison Views

100% willing to recommend

Microsoft Power Automate

Read 133 Microsoft Power Automate reviews

12,980 Views
2,596 Comparison Views

88% willing to recommend

Celonis

Microsoft Power Automate

Comparison Buyer's Guide

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Executive SummaryUpdated on Dec 1, 2024

Microsoft Power Automate and Celonis provide automation solutions but focus on distinct aspects. Power Automate shines in accessibility with non-technical users through its integration with Office 365 and ease of use, whereas Celonis is more advanced in data mining and process optimization, leveraging AI for deeper insights.

Features: Power Automate offers drag-and-drop functionality, Office 365 integration, and UI Flow for RPA. Celonis provides data mining, process intelligence, and AI-driven process optimizations.

Room for Improvement: Power Automate struggles with advanced workflows, external integration, and OCR issues. Users also find licensing complex and error-handling subpar. Celonis faces criticism for its rigidity and complexity, with a high learning curve and limitations in task mining and data management.

Ease of Deployment and Customer Service: Power Automate benefits from a broad support network and active community, but users seek faster response times. It supports various environments including cloud and on-premises. Celonis supports similar environments but is criticized for lacking responsive support, requiring users to self-solve issues.

Pricing and ROI: Power Automate is competitively priced, often bundled with Office 365, though licensing can be complicated. Celonis is perceived as expensive, especially for small to mid-sized enterprises, as costs rise with data volume. However, it offers robust features for large-scale analytics.

To learn more, read our detailed Celonis vs. Microsoft Power Automate Report (Updated: December 2025).

Buyer's Guide

Celonis vs. Microsoft Power Automate

December 2025

Download the complete report

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

ROI

Sentiment score

6.5

Celonis offers significant ROI through process efficiency, cost reduction, and improved customer satisfaction, often yielding results within 9-11 months.

Sentiment score

6.8

Microsoft Power Automate enhances efficiency, cost-effectiveness, and ROI through automation and familiar UI, providing substantial productivity improvements.

In the first couple of years, I would not expect a return on investment because the initial setup will take more than a year if the process requires significant customization.

Praveen Bansal

Senior Business Intelligence Analyst at a manufacturing company with 10,001+ employees

In my opinion, there's a positive return on investment.

Attila Aranyos

Head of Commercial Excellence at Sartorius AG

Other KPIs I focus on include investigating root causes, such as rework cases for late deliveries and identifying vendors that do not make payments on time.

GulshanMishra

Management Data Engineer & Governance Senior Analyst at a tech vendor with 10,001+ employees

For more quotes and insights, download the Celonis report

On a daily basis, it saves about two to three hours.

Ayobami Shobaloju

Customer Solution Provider at Wema Bank

It has helped us save time, and we've saved thousands of hours through automation.

MH13

Assistant Manager, Data Science & Analytics at American International Group

There has been around 20% to 30% productivity improvement, which will definitely save money and costs.

reviewer2706489

Engineering Manager at a wholesaler/distributor with 10,001+ employees

For more quotes and insights, download the Microsoft Power Automate report

Customer Service

Sentiment score

5.6

Celonis customer service is generally praised for responsiveness and support, but experiences vary depending on contract size and resources.

Sentiment score

6.3

Microsoft Power Automate's customer service varies; premium plans and regional support improve responsiveness, while community aids overall experience.

It took more than two weeks to receive a response.

Praveen Bansal

Senior Business Intelligence Analyst at a manufacturing company with 10,001+ employees

Customer service was super helpful and super responsive during the deployment.

Attila Aranyos

Head of Commercial Excellence at Sartorius AG

If I have a large contract, Celonis supports the partner with architect solutions or other technical profiles.

AntonioCardone

Senior Development Manager at Lutech

For more quotes and insights, download the Celonis report

Having experience with coding is essential to fully utilize Power Automate.

MH13

Assistant Manager, Data Science & Analytics at American International Group

On a scale of one to ten, the technical support of Microsoft Power Automate rates as three within India, and eight or nine for support from outside India.

Husain Shaikh

Power Platform Developer at a tech services company with 11-50 employees

They offer 24-hour technical support that consistently answers inquiries.

Mónica Mier

Talent Acquisition Specialist at APERCE

For more quotes and insights, download the Microsoft Power Automate report

Scalability Issues

Sentiment score

7.2

Celonis offers robust scalability and integration, supporting global operations and large data handling, surpassing traditional tools like Power BI.

Sentiment score

6.6

Microsoft Power Automate is scalable and cost-effective, yet struggles with advanced tasks, better for small to medium organizations.

I recall that when we started using Celonis, we had a space of five terabytes and around one thousand users, and Celonis managed all of that easily.

Praveen Bansal

Senior Business Intelligence Analyst at a manufacturing company with 10,001+ employees

At the moment, I'd rate scalability six or seven out of ten.

AntonioCardone

Senior Development Manager at Lutech

For more quotes and insights, download the Celonis report

Microsoft Power Automate is scalable enough for me and my customers.

MohammedIdais

Senior Operations and Group Information Technology Manager at a computer software company with 201-500 employees

For more quotes and insights, download the Microsoft Power Automate report

Stability Issues

Sentiment score

8.1

Celonis is highly stable and reliable, with minor integration issues rarely affecting its robust performance and user satisfaction.

Sentiment score

7.5

Microsoft Power Automate is stable and reliable, with high user satisfaction and minor issues that are quickly resolved.

It's super stable.

Attila Aranyos

Head of Commercial Excellence at Sartorius AG

Celonis is stable.

GulshanMishra

Management Data Engineer & Governance Senior Analyst at a tech vendor with 10,001+ employees

For more quotes and insights, download the Celonis report

No quotes available

For more quotes and insights, download the Microsoft Power Automate report

Room For Improvement

Celonis users seek improved features, pricing policies, support, machine learning, integration, low-code training, and user-driven analytics functionality.

Microsoft Power Automate users seek better stability, integration, user-friendliness, error handling, connectors, documentation, and clearer licensing and environments.

Ultimately, I need niche expertise, combining strong SAP knowledge with Celonis competency.

Attila Aranyos

Head of Commercial Excellence at Sartorius AG

It is essential for the Celonis solution to have their services and solution models integrated with GenAI.

AntonioCardone

Senior Development Manager at Lutech

Changes in Celonis are packaged as assets, and when I publish an asset, it applies to the entire package, which makes tracing history difficult.

Nikhil-More

Senior Application Developer at Fujitsu

For more quotes and insights, download the Celonis report

Developers should have discretion over which view they want to use, either the old designer view or the new designer view, as Microsoft is forcing the new designer view, which most developers don't prefer.

Husain Shaikh

Power Platform Developer at a tech services company with 11-50 employees

It would be better to make it a wizard more than requiring coding.

MohammedIdais

Senior Operations and Group Information Technology Manager at a computer software company with 201-500 employees

We haven't gone into depth to explore the integration with AI, so I am not really sure.

reviewer2706489

Engineering Manager at a wholesaler/distributor with 10,001+ employees

For more quotes and insights, download the Microsoft Power Automate report

Setup Cost

Celonis pricing is high but valued by enterprises; users desire more flexible licensing and transparent costs for smaller businesses.

Microsoft Power Automate offers cost-effective automation, often bundled with Office 365, though premium features may increase costs for enterprises.

I think it's relatively expensive, but it's also good.

Attila Aranyos

Head of Commercial Excellence at Sartorius AG

Based on client feedback, I have heard that the pricing for Celonis is considered high.

Nikhil-More

Senior Application Developer at Fujitsu

Regarding pricing, I find that the costs for Celonis are higher than other market products.

GulshanMishra

Management Data Engineer & Governance Senior Analyst at a tech vendor with 10,001+ employees

For more quotes and insights, download the Celonis report

The price of Microsoft Power Automate was affordable for our clients, who are small companies.

Mónica Mier

Talent Acquisition Specialist at APERCE

I don't remember paying anything excessively or overpriced.

Miguel Molano

Sales Manager at a comms service provider with 51-200 employees

Microsoft Power Automate is reasonably priced compared to others in the market.

MohammedIdais

Senior Operations and Group Information Technology Manager at a computer software company with 201-500 employees

For more quotes and insights, download the Microsoft Power Automate report

Valuable Features

Celonis excels in process mining, offering integration, visualization, analytics, and tools to enhance efficiency and reduce errors.

Microsoft Power Automate streamlines task automation with low-code tools, seamless integration, and robust connectors, enhancing productivity and efficiency.

Celonis is also beneficial for its built-in apps that streamline tasks from legacy applications, facilitating daily operations and improving efficiency.

Nikhil-More

Senior Application Developer at Fujitsu

It provides a visualization of the process itself, giving a very good synthesis of performance and helping me find improvements.

Attila Aranyos

Head of Commercial Excellence at Sartorius AG

It's the first solution that combines business competence and capabilities with technological capabilities.

AntonioCardone

Senior Development Manager at Lutech

For more quotes and insights, download the Celonis report

We have saved thousands of hours by automating tasks that would have been labor-intensive and error-prone if done manually.

MH13

Assistant Manager, Data Science & Analytics at American International Group

If I want to fill something in Power Platform and need to fill another item in Salesforce, instead of doing the same task in different platforms, I can directly fill it in Power Platform and integrate it with Salesforce through API in Microsoft Power Automate, and my work is complete.

Husain Shaikh

Power Platform Developer at a tech services company with 11-50 employees

Microsoft Power Automate has positively impacted my organization as it has saved a lot of time and effort.

Ayobami Shobaloju

Customer Solution Provider at Wema Bank

For more quotes and insights, download the Microsoft Power Automate report

Categories and Ranking

Celonis

Ranking in Process Mining

2nd

Average Rating

8.4

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

AI Data Analysis (6th)

Microsoft Power Automate

Ranking in Process Mining

4th

Average Rating

7.8

Reviews Sentiment

6.9

Number of Reviews

133

Ranking in other categories

Robotic Process Automation (RPA) (3rd), Agentic Automation (3rd), Business Orchestration and Automation Technologies (4th)

Mindshare comparison

As of January 2026, in the Process Mining category, the mindshare of Celonis is 16.9%, down from 18.3% compared to the previous year. The mindshare of Microsoft Power Automate is 16.4%, down from 22.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Process Mining Market Share Distribution
Product	Market Share (%)
Celonis	16.9%
Microsoft Power Automate	16.4%
Other	66.7%

Process Mining

Featured Reviews

GulshanMishra

Management Data Engineer & Governance Senior Analyst at a tech vendor with 10,001+ employees

Process mining expertise has uncovered root causes and is driving revenue-focused decisions

There are a few things about Celonis that need improvement. One specific limitation is in the view module; when creating a filter bar, I cannot resize the filter section beyond the default size provided by Celonis. If I wish to include more than 15 filters, I cannot do so due to this limitation. Additionally, I feel that Copilot feature has several areas for improvement, as it sometimes gets stuck after providing a few responses, requiring me to restart the chat. For specific incidents, if I mention an incident with a certain service tier, the system uses the like operator and shows related results that may not be exactly what I need, which I have already raised with Celonis support team for resolution.

Read full review

Ayobami Shobaloju

Customer Solution Provider at Wema Bank

Automating processes has saved time and improved communication

Something frustrates me concerning Microsoft Power Automate, and that is about the integration with Microsoft Forms and Excel. The issue now is that I don't get my responses synchronized automatically, and that frustrates me a lot. If the team could take this as feedback, the synchronization of the feedback responses from the forms and the Excel sheets should be seamless. This synchronization issue happens frequently, and it causes a lot of delays in the sense that the mails that ought to go out to the agents fail at some point. I have to reload these responses so that the agents can get their responses as when submitted. What I notice is that the responses don't go out without proper synchronization, so I reload the field responses, and this works afterwards. I would say probably a seamless walkthrough process for new users would be beneficial. For those using it for the first time, a seamless walkthrough process would be fine.

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Top Industries

By visitors reading reviews

Manufacturing Company

16%

Computer Software Company

11%

Financial Services Firm

10%

Energy/Utilities Company

Financial Services Firm

15%

Computer Software Company

10%

Manufacturing Company

Insurance Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	9
Midsize Enterprise	6
Large Enterprise	42

By reviewers
Company Size	Count
Small Business	50
Midsize Enterprise	17
Large Enterprise	66

Questions from the Community

Which is better - Signavio Process Manager or Celonis?

SAP Signavio Process Manager is a very robust industrial-grade business process modeling tool. It is easy to use and does not require too much technological involvement. This solution has a collabo...

See all answers

What do you like most about Celonis?

Celonis, especially for high-risk finance-related processes, helped us make precise decisions and uncover hidden values within our architecture. It was one of the most significant values our busine...

See all answers

What is your experience regarding pricing and costs for Celonis?

Based on client feedback, I have heard that the pricing for Celonis is considered high. However, as a developer, I am not directly involved in the pricing aspect.

See all answers

RPA that Bots can run without centralized control?

Yes, Attended Bots which can run without centralized control Module. RPA Tools like Automation Anywhere, uiPath ,Power Automation they do support this.

See all answers

How do I choose between UiPath and Microsoft Power Automate?

Microsoft‌ ‌Power‌ ‌Automate‌ ‌is‌ ‌intuitive‌ ‌and‌ ‌easy‌ ‌to‌ ‌integrate‌ ‌and‌ ‌use.‌ ‌I‌ ‌like‌ ‌that‌ ‌there‌ ‌is‌ ‌no‌ ‌coding‌ ‌experience‌ ‌necessary,‌ ‌and‌ ‌appreciate‌ ‌the‌ ‌automated‌...

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How is Automation Anywhere compared to Microsoft Power Automate?

‌Neither‌ ‌solution‌ ‌requires‌ ‌any‌ ‌coding‌ ‌experience,‌ ‌and‌ ‌both‌ ‌are‌ ‌easy‌ ‌to‌ ‌use‌ ‌and‌ ‌have‌ ‌great‌ ‌drag-and‌ ‌drop‌ ‌functionality.‌ ‌The‌ ‌training‌ ‌and‌ ‌resources‌ ‌for‌ ‌A...

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Comparisons

SAP Signavio Process Manager vs Celonis

Compared 54% of the time

SAP Signavio Process Intelligence vs Celonis

Compared 11% of the time

UiPath Process Mining vs Celonis

Compared 6% of the time

Software AG ARIS Process Mining vs Celonis

Compared 4% of the time

Appian vs Celonis

Compared 4% of the time

More Celonis Competitors

UiPath Platform vs Microsoft Power Automate

Compared 16% of the time

Automation Anywhere vs Microsoft Power Automate

Compared 16% of the time

IBM Robotic Process Automation (RPA) vs Microsoft Power Automate

Compared 13% of the time

Blue Prism vs Microsoft Power Automate

Compared 12% of the time

Python RPA vs Microsoft Power Automate

Compared 2% of the time

More Microsoft Power Automate Competitors

Product Reports

Buyer's Guide

Celonis

January 2026

Download Celonis product report

Buyer's Guide

Microsoft Power Automate

December 2025

Download Microsoft Power Automate product report

Also Known As

No data available

Power Automate, Microsoft Flow, MS Power Automate, WinAutomation by Softomotive, ProcessRobot by Softomotive, Minit

Overview

Celonis is the global leader in execution management. Powered by its process mining core, Celonis has evolved from its beginnings as a Process Mining company into an execution management pioneer, enabling companies to unlock execution capacity and perform at full potential. Celonis offers advanced technology in data execution, combining real-time process data, the intelligence to make sense of that data, and the execution capacity to take immediate, decisive action. Celonis’ Execution Management System makes data work for its customers by identifying inefficiencies and weaving interconnected processes together – thereby eliminating billions in corporate inefficiencies, empowering better business decisions and triggering the right actions automatically. Celonis is headquartered in Munich, Germany and New York City, USA and has 15 offices worldwide.

Celonis

Microsoft Power Automate is a powerful tool that streamlines and automates tasks within an organization.

It is used for workflow automation, data integration, and creating automated notifications and approvals.

Power Automate connects different applications and services, such as SharePoint, Excel, and Outlook, to automate data transfer and synchronization.

Microsoft

Sample Customers

Anheuser-Busch InBev, AXA, Bayer, Cisco, Deloitte, Deutsche Telekom, Hitachi, Kellogg's, Lufthansa, and Whirlpool

1. Coca-Cola 2. General Electric 3. Siemens 4. Accenture 5. Deloitte 6. Johnson & Johnson 7. Ford 8. Nestle 9. Procter & Gamble 10. IBM 11. Amazon 12. Google 13. Microsoft 14. Adobe 15. Cisco 16. Oracle 17. SAP 18. Intel 19. HP 20. Dell 21. Verizon 22. AT&T 23. T-Mobile 24. Walmart 25. Target 26. Home Depot 27. McDonald's 28. Starbucks 29. Nike 30. Apple 31. Facebook 32. Twitter

Buyer's Guide

Celonis vs. Microsoft Power Automate

December 2025

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