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Celonis vs Software AG ARIS Process Mining comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 1, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Celonis
Ranking in Process Mining
3rd
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
52
Ranking in other categories
No ranking in other categories
Software AG ARIS Process Mi...
Ranking in Process Mining
8th
Average Rating
8.8
Reviews Sentiment
7.3
Number of Reviews
6
Ranking in other categories
Business Performance Management (14th)
 

Mindshare comparison

As of February 2025, in the Process Mining category, the mindshare of Celonis is 18.9%, up from 15.8% compared to the previous year. The mindshare of Software AG ARIS Process Mining is 2.7%, up from 2.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Process Mining
 

Featured Reviews

Andrei Lupu - PeerSpot reviewer
Allows users to go through data easily and visualize processes and offers good scalability
I would rate the scalability a ten out of ten. It is very easy to scale. It works globally. I can analyze data globally. I can go see the process end-to-end for various streams. It's a very good tool. We have high-profile managers and directors using Celonis for the outcome. They are not working with Celonis per se, but they are using the outcomes and the results of the website. There are around 50 end users using this solution in my company. It's used every single day. The data is uploaded daily automatically from SAP. So, all the data is gathered, and the functionality gives value. We plan to increase the further usage. We want to extend it to another team, but it's about budget and cost. So, we will see how we will do that.
Gopinath Bandekar - PeerSpot reviewer
A stable cloud-based solution that allows optimization in addition to process discovery and analysis
When the process models are transferred back to the design environment for further optimization and simulations, we need to see some improvements in the way the models get created in the design. It is very limited because of the transactional data. It seamlessly creates the BPML as well, but it would be easier if the other model, the EPC, were also created simultaneously.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I have found the automatic mapping of the processes themselves to be a valuable feature."
"For the amount of information that it processes, it works relatively fast. I like the visual presentation and the interface is intuitive. I also like that Celonis has a learning academy."
"The solution has very detailed documentation for technical items so it is very easy for developers to use."
"In my opinion, it's quite an advanced tool."
"The most valuable features of Celonis are its graphical interpretation and pre-built connectors with industry platforms like SAP or Oracle."
"We like the process mining capabilities."
"It provides seamless unified views with awesome drill down options."
"We use the tool for supply chain transformation. The tool has helped us find the bottlenecks in the supply chain like where the delay occurred in delivery, payment, etc. We had to extract two years' of data from the SAP system and an internal tool. We fed the data into Celonis and it created a process map for us with hundreds of variations. It has helped us see where exactly the bottleneck was. The tool has also helped us generate a lot of reviews and KPIs. It has helped us to find the problem and the remedy through process optimization."
"The interface is simplified and easy to use."
"One feature I found really cool was the Conformance Engine."
"I have found Software AG ARIS Process Mining scalable."
"It is a stable solution...I rate the technical support a ten out of ten...On a scale of one to ten, where one is difficult, and ten is easy, I rate the setup a nine."
"It is very easy to work on the way the ETL happens in ARIS Process Mining."
 

Cons

"The price is high for us."
"The support costs are very high."
"In the next release, I would like for them to integrate more custom features to ease the process of having multiple solutions. I would like to be able to integrate it with other solutions."
"We would like this solution to be more flexible in how it interacts with other cloud-based database solutions, so that we can operate more seamlessly."
"Another area of improvement is implementation. So, in future releases, I would like to see a more streamlined implementation process would be appreciated, making it less time-consuming and more efficient."
"Celonis needs to improve the feature channel."
"Celonis needs to improve the feature channel. They should incorporate more generative AI elements into their solution."
"It could be less expensive."
"Customizing KPIs and building dashboards were not as intuitive as other similar tools."
"There should be a single site for modeling and mining."
"When the process models are transferred back to the design environment for further optimization and simulations, we need to see some improvements in the way the models get created in the design."
"I guess we have many unnecessary steps within our processes. There is room for automation and room for enhancement within our application portfolio management...In short, I would like to eliminate unnecessary steps in some processes in this solution."
"The installation is straightforward, we didn't have any technical issues with installing. However, we needed support to complete the implementation."
 

Pricing and Cost Advice

"The solution’s pricing is high when compared to other process mining tools."
"The cost would be a concern for a certain category of customers. Flexible cost models would help smaller players be able to adapt Celonis into their business operations."
"The solution is quite expensive."
"The cost of the software for us or the client is on the higher end."
"Once we try to scale it up, the product becomes expensive."
"Pricing-wise, Celonis is a five out of ten right now because my clients just started with the solution. When my clients start looking at scaling Celonis, the cost will grow. Every user has an additional charge, and every gig of data you bring in costs extra."
"Celonis is a little more expensive than UiPath."
"The solution’s pricing is based on APC. It charges you based on the amount of GV that you use."
"We pay for a license to use this solution."
"It's highly-priced, so it's not exactly a cheap product...We are getting what we are paying for, so on a scale of one to ten, or one is low, and ten is a high price, I rate the pricing a nine out of ten."
"The pricing is based on licenses."
"Looking at the value it gives, ARIS Process Mining's pricing is fair."
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Top Industries

By visitors reading reviews
Manufacturing Company
13%
Computer Software Company
13%
Financial Services Firm
10%
University
6%
Computer Software Company
16%
Financial Services Firm
15%
Energy/Utilities Company
10%
Manufacturing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Which is better - Signavio Process Manager or Celonis?
SAP Signavio Process Manager is a very robust industrial-grade business process modeling tool. It is easy to use and does not require too much technological involvement. This solution has a collabo...
What do you like most about Celonis?
Celonis, especially for high-risk finance-related processes, helped us make precise decisions and uncover hidden values within our architecture. It was one of the most significant values our busine...
What is your experience regarding pricing and costs for Celonis?
I think it's relatively expensive, but it's also good. It's a good product, albeit on the expensive side.
What do you like most about Software AG ARIS Process Mining?
It is very easy to work on the way the ETL happens in ARIS Process Mining.
What is your experience regarding pricing and costs for Software AG ARIS Process Mining?
Looking at the value it gives, ARIS Process Mining's pricing is fair. However, if you compare the product's price to others, you might possibly find it a little expensive. The licensing fee for ARI...
What is your primary use case for Software AG ARIS Process Mining?
Process mining solutions present in the market give the process discovery perspective. ARIS Process Mining is the only product suite that goes beyond the process discovery and analysis part. After ...
 

Also Known As

No data available
ARIS Process Performance Manager
 

Overview

 

Sample Customers

Anheuser-Busch InBev, AXA, Bayer, Cisco, Deloitte, Deutsche Telekom, Hitachi, Kellogg's, Lufthansa, and Whirlpool
AliCorp, Dubai Municipality, Encevo, PSA Groupe - ARIS serves customers across all industries and of every size worldwide. Companies trust ARIS as being named a market leader for Process Mining with more than 30 years of experience in the business process management market, serving users worldwide, from 1 user companies to the Fortune 500.
Find out what your peers are saying about Celonis vs. Software AG ARIS Process Mining and other solutions. Updated: January 2025.
832,138 professionals have used our research since 2012.