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Celonis vs Software AG ARIS Process Mining comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 1, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Celonis
Ranking in Process Mining
3rd
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
52
Ranking in other categories
No ranking in other categories
Software AG ARIS Process Mi...
Ranking in Process Mining
8th
Average Rating
8.8
Reviews Sentiment
7.3
Number of Reviews
6
Ranking in other categories
Business Performance Management (13th)
 

Mindshare comparison

As of April 2025, in the Process Mining category, the mindshare of Celonis is 19.8%, up from 15.8% compared to the previous year. The mindshare of Software AG ARIS Process Mining is 2.7%, down from 2.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Process Mining
 

Featured Reviews

AntonioCardone - PeerSpot reviewer
Enables a data-driven approach to process analysis and helps generate cost savings
This tool allows me to discover value before discussing technology. It's the first solution that combines business competence and capabilities with technological capabilities. With Celonis, I discuss processes and root causes, analyzing the bottleneck resource process. There is an app centered around a data-driven approach. I can create the model and, in a data-driven way, map processes using technology that supports people in investigative activities by finding root causes where processes falter. Celonis emphasizes that these goals aim to generate cost optimization.
Gopinath Bandekar - PeerSpot reviewer
A stable cloud-based solution that allows optimization in addition to process discovery and analysis
When the process models are transferred back to the design environment for further optimization and simulations, we need to see some improvements in the way the models get created in the design. It is very limited because of the transactional data. It seamlessly creates the BPML as well, but it would be easier if the other model, the EPC, were also created simultaneously.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We can observe the flow and invoices."
"We use the tool for supply chain transformation. The tool has helped us find the bottlenecks in the supply chain like where the delay occurred in delivery, payment, etc. We had to extract two years' of data from the SAP system and an internal tool. We fed the data into Celonis and it created a process map for us with hundreds of variations. It has helped us see where exactly the bottleneck was. The tool has also helped us generate a lot of reviews and KPIs. It has helped us to find the problem and the remedy through process optimization."
"Technical support is really good. For me, the sales support matters more. When I'm in a sales cycle, the Celonis sales teams are very helpful. They reach out to me from day zero."
"I have found the automatic mapping of the processes themselves to be a valuable feature."
"From a features perspective, the discovery and analytics parts of Celonis have been valuable, especially the analytics and all of the out-of-the-box process connectors."
"Celonis provides valuable features with in-depth analysis models and UI."
"Cause analyzer is a very good feature."
"The most valuable feature of this solution is the PTS service."
"It is very easy to work on the way the ETL happens in ARIS Process Mining."
"One feature I found really cool was the Conformance Engine."
"I have found Software AG ARIS Process Mining scalable."
"The interface is simplified and easy to use."
"It is a stable solution...I rate the technical support a ten out of ten...On a scale of one to ten, where one is difficult, and ten is easy, I rate the setup a nine."
 

Cons

"In the next release, I would like for them to integrate more custom features to ease the process of having multiple solutions. I would like to be able to integrate it with other solutions."
"Celonis needs to improve the feature channel. They should incorporate more generative AI elements into their solution."
"Celonis is a little more expensive than UiPath. Maybe they can work on making it less expensive."
"The way they manage the data should also be improved. There is a lot of room for improvement there because a lot of duplicated data gets created, which should be improved. There should be ease of data management and code management."
"The solution must be more user-friendly."
"The solution needs to implement more automation aspects into the product. Right now, it's lacking."
"Similar to what SAP is doing with S/4HANA, Celonis should allow business users to create their own analytics tab. In my previous organization, business analysts were the only ones who were actively building these reports with Celonis, whereas SAP platforms are now allowing the business users to create their own reports with graphics and all other things based on the data that is presented. This is one thing that Celonis needs. Currently, just the technical teams are doing that. Sometimes, when we were looking at five years of data, it used to take up to 3 seconds. It wasn't bad, but we had to wait a little bit. It probably also had to do with the server. I don't know if it can be used on mobile devices. If not, that will be the way to go. They should mobilize it to allow people to see these reports on their mobile devices."
"Celonis could improve by expanding its use beyond finance areas into infrastructure domains, such as networks and server utilization."
"When the process models are transferred back to the design environment for further optimization and simulations, we need to see some improvements in the way the models get created in the design."
"I guess we have many unnecessary steps within our processes. There is room for automation and room for enhancement within our application portfolio management...In short, I would like to eliminate unnecessary steps in some processes in this solution."
"There should be a single site for modeling and mining."
"The installation is straightforward, we didn't have any technical issues with installing. However, we needed support to complete the implementation."
"Customizing KPIs and building dashboards were not as intuitive as other similar tools."
 

Pricing and Cost Advice

"Once we try to scale it up, the product becomes expensive."
"Celonis is cost-effective."
"Evaluating the price of the solution can be a difficult question. It is all about the business case and the return of the investments. That is typically how we also see this type of solution. It depends very much on the return. The entry-level is focused on enterprise size companies, for the SMB segment is it is out of their range. It is definitely expensive."
"Celonis is expensive. It's not for mid or low-sized enterprises because the license price is high. Overall, it's quite pricey compared to anything else that I have heard about. But the good thing is that they don't charge per user. They charge for the data model."
"It is an expensive solution."
"I was not involved in that, but I am sure it was cost-effective for them. That's why they made the decision to take it."
"I rate Celonis' pricing a ten out of ten because it is expensive."
"It is only affordable for large or public companies."
"The pricing is based on licenses."
"Looking at the value it gives, ARIS Process Mining's pricing is fair."
"It's highly-priced, so it's not exactly a cheap product...We are getting what we are paying for, so on a scale of one to ten, or one is low, and ten is a high price, I rate the pricing a nine out of ten."
"We pay for a license to use this solution."
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Top Industries

By visitors reading reviews
Manufacturing Company
15%
Computer Software Company
13%
Financial Services Firm
10%
University
6%
Computer Software Company
16%
Financial Services Firm
16%
Energy/Utilities Company
11%
Government
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Which is better - Signavio Process Manager or Celonis?
SAP Signavio Process Manager is a very robust industrial-grade business process modeling tool. It is easy to use and does not require too much technological involvement. This solution has a collabo...
What do you like most about Celonis?
Celonis, especially for high-risk finance-related processes, helped us make precise decisions and uncover hidden values within our architecture. It was one of the most significant values our busine...
What is your experience regarding pricing and costs for Celonis?
I think it's relatively expensive, but it's also good. It's a good product, albeit on the expensive side.
What do you like most about Software AG ARIS Process Mining?
It is very easy to work on the way the ETL happens in ARIS Process Mining.
What is your experience regarding pricing and costs for Software AG ARIS Process Mining?
Looking at the value it gives, ARIS Process Mining's pricing is fair. However, if you compare the product's price to others, you might possibly find it a little expensive. The licensing fee for ARI...
What is your primary use case for Software AG ARIS Process Mining?
Process mining solutions present in the market give the process discovery perspective. ARIS Process Mining is the only product suite that goes beyond the process discovery and analysis part. After ...
 

Also Known As

No data available
ARIS Process Performance Manager
 

Overview

 

Sample Customers

Anheuser-Busch InBev, AXA, Bayer, Cisco, Deloitte, Deutsche Telekom, Hitachi, Kellogg's, Lufthansa, and Whirlpool
AliCorp, Dubai Municipality, Encevo, PSA Groupe - ARIS serves customers across all industries and of every size worldwide. Companies trust ARIS as being named a market leader for Process Mining with more than 30 years of experience in the business process management market, serving users worldwide, from 1 user companies to the Fortune 500.
Find out what your peers are saying about Celonis vs. Software AG ARIS Process Mining and other solutions. Updated: March 2025.
845,040 professionals have used our research since 2012.