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Infor dEPM vs Software AG ARIS Process Mining comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 19, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Infor dEPM
Ranking in Business Performance Management
14th
Average Rating
7.8
Reviews Sentiment
6.7
Number of Reviews
13
Ranking in other categories
No ranking in other categories
Software AG ARIS Process Mi...
Ranking in Business Performance Management
13th
Average Rating
8.8
Reviews Sentiment
7.3
Number of Reviews
6
Ranking in other categories
Process Mining (8th)
 

Mindshare comparison

As of April 2025, in the Business Performance Management category, the mindshare of Infor dEPM is 1.3%, down from 1.7% compared to the previous year. The mindshare of Software AG ARIS Process Mining is 0.8%, up from 0.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Performance Management
 

Featured Reviews

Dietmar Müller - PeerSpot reviewer
Customizable features streamline installation and integration challenges remain
Our company is a partner of Infor in Germany. We mainly use Infor DEPM for finance solutions Infor DEPM has features that are well-prepared by Infor. I do not need to have my own tools; I only need to customize many elements. This makes it easier to install and work with. With the prepared…
Gopinath Bandekar - PeerSpot reviewer
A stable cloud-based solution that allows optimization in addition to process discovery and analysis
When the process models are transferred back to the design environment for further optimization and simulations, we need to see some improvements in the way the models get created in the design. It is very limited because of the transactional data. It seamlessly creates the BPML as well, but it would be easier if the other model, the EPC, were also created simultaneously.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Infor dEPM's got the best end-user reporting solution that keeps us motivated and moving forward with this solution only."
"All our customers have experienced a return on investment, as they have been included on the list of calls."
"I do not need to have my own tools; I only need to customize many elements."
"You can get the data directly from the database with Excel formulas."
"The planning capability is the most valuable feature."
"Our customers have the solution deployed on the cloud or on-premises. The deployment took about a month."
"It is a stable solution...I rate the technical support a ten out of ten...On a scale of one to ten, where one is difficult, and ten is easy, I rate the setup a nine."
"It is very easy to work on the way the ETL happens in ARIS Process Mining."
"I have found Software AG ARIS Process Mining scalable."
"One feature I found really cool was the Conformance Engine."
"The interface is simplified and easy to use."
 

Cons

"There are questions about how Infor DEPM can be used with other solutions and the difficulties in connecting it with other software solutions. Integration is a concern."
"The usability could be better."
"The initial setup from a user perspective can be cumbersome and has room for improvement."
"The latest version has been cloud-enabled, but it requires a deeper understanding of programming skills compared to the previous versions, which were more user-friendly."
"It's a very expensive solution."
"There are questions about how Infor DEPM can be used with other solutions and the difficulties in connecting it with other software solutions."
"Customizing KPIs and building dashboards were not as intuitive as other similar tools."
"There should be a single site for modeling and mining."
"I guess we have many unnecessary steps within our processes. There is room for automation and room for enhancement within our application portfolio management...In short, I would like to eliminate unnecessary steps in some processes in this solution."
"The installation is straightforward, we didn't have any technical issues with installing. However, we needed support to complete the implementation."
"When the process models are transferred back to the design environment for further optimization and simulations, we need to see some improvements in the way the models get created in the design."
 

Pricing and Cost Advice

"While the licensing cost of Infor dEPM may be costly, it is still more affordable than SAP BusinessObjects EPM, for example."
"The pricing is competitive."
"It's a very expensive product, and I would rate it at nine out of ten, with ten being the most expensive. There are yearly licensing costs."
"Looking at the value it gives, ARIS Process Mining's pricing is fair."
"The pricing is based on licenses."
"We pay for a license to use this solution."
"It's highly-priced, so it's not exactly a cheap product...We are getting what we are paying for, so on a scale of one to ten, or one is low, and ten is a high price, I rate the pricing a nine out of ten."
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Top Industries

By visitors reading reviews
Real Estate/Law Firm
14%
Computer Software Company
13%
Non Profit
9%
Financial Services Firm
9%
Financial Services Firm
16%
Computer Software Company
16%
Energy/Utilities Company
11%
Government
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Infor dEPM?
Our customers have the solution deployed on the cloud or on-premises. The deployment took about a month.
What needs improvement with Infor dEPM?
There are questions about how Infor DEPM can be used with other solutions and the difficulties in connecting it with other software solutions. Integration is a concern.
What do you like most about Software AG ARIS Process Mining?
It is very easy to work on the way the ETL happens in ARIS Process Mining.
What is your experience regarding pricing and costs for Software AG ARIS Process Mining?
Looking at the value it gives, ARIS Process Mining's pricing is fair. However, if you compare the product's price to others, you might possibly find it a little expensive. The licensing fee for ARI...
What is your primary use case for Software AG ARIS Process Mining?
Process mining solutions present in the market give the process discovery perspective. ARIS Process Mining is the only product suite that goes beyond the process discovery and analysis part. After ...
 

Also Known As

Infor Dynamic Enterprise Performance Management, Infor PM
ARIS Process Performance Manager
 

Overview

 

Sample Customers

DAB Group
AliCorp, Dubai Municipality, Encevo, PSA Groupe - ARIS serves customers across all industries and of every size worldwide. Companies trust ARIS as being named a market leader for Process Mining with more than 30 years of experience in the business process management market, serving users worldwide, from 1 user companies to the Fortune 500.
Find out what your peers are saying about Infor dEPM vs. Software AG ARIS Process Mining and other solutions. Updated: March 2025.
845,406 professionals have used our research since 2012.