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Automation Anywhere vs Celonis comparison

Automation Anywhere and Celonis are both solutions in the Process Mining category. Automation Anywhere is ranked #1 with an average rating of 8.3, while Celonis is ranked #3 with an average rating of 8.4. Automation Anywhere holds a 20.6% mindshare in PM, compared to Celonis’s 18.9% mindshare. Additionally, 95% of Automation Anywhere users are willing to recommend the solution, compared to 100% of Celonis users who would recommend it.
Automation Anywhere
Read 529 Automation Anywhere reviews
  • 6,511 Views
  • 3,940 Comparison Views
95% willing to recommend
Celonis
Read 52 Celonis reviews
  • 5,433 Views
  • 2,610 Comparison Views
100% willing to recommend
 

Comparison Buyer's Guide

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Executive SummaryUpdated on Dec 1, 2024

Automation Anywhere and Celonis are competing in the automation and process mining sectors, with Automation Anywhere excelling in flexibility and adaptability, while Celonis is stronger in providing process transparency and insights.

Features:Automation Anywhere offers exceptional flexibility, accommodating various automation needs across numerous processes, extensive automation capabilities, a straightforward deployment model, and robust integration with systems like SAP and Oracle. Celonis distinguishes itself with powerful process mining features, deep insights into operational efficiencies, superior root cause analysis tools, and rich data visualization, making processes transparent and providing actionable insights.

Room for Improvement:Automation Anywhere could enhance its user experience by providing more intuitive UI options; modularizing code structure to improve maintainability, and expanding the availability of plugins and integrations. Celonis might improve by offering simplified deployment options, clearer user guidance for selecting process metrics, and enhancing integration flexibility beyond major ERP systems.

Ease of Deployment and Customer Service:Automation Anywhere facilitates an easy deployment process with comprehensive customer service support, enabling swift integration and resolution of issues. Celonis offers a robust cloud-based platform ideal for detailed data analysis but may require detailed setup for complex data integration.

Pricing and ROI:Automation Anywhere generally involves higher setup costs with significant ROI potential through versatile automation capabilities, supporting numerous processes. Celonis tends to have moderate setup costs, yielding ROI by uncovering hidden efficiencies and optimizing operations with detailed analytics. The higher costs of Automation Anywhere are offset by broad automation benefits, while Celonis offers a balanced cost structure aimed at improving operational performance via data-driven insights.

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To learn more, read our detailed Automation Anywhere vs. Celonis Report (Updated: January 2025).
Buyer's Guide
Automation Anywhere vs. Celonis
January 2025
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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.2
Companies experience varied ROI from Automation Anywhere, with benefits in efficiency and productivity, but challenges in setup costs and integration.
Sentiment score
7.7
Celonis users experienced increased efficiency, cost reductions up to 80%, and improved customer satisfaction despite challenges in quantifying ROI.
No quotes available
For more quotes and insights, download the Automation Anywhere report
In my opinion, there's a positive return on investment.
For more quotes and insights, download the Celonis report
 

Customer Service

Sentiment score
7.2
Automation Anywhere's support is generally effective and responsive, with room to improve response times and technical documentation.
Sentiment score
6.9
Celonis support is responsive with knowledgeable consultants, though response times vary; resources and Customer Success Managers enhance satisfaction.
Technical support is quite good, offering silver, gold, and diamond levels depending on the license.
Our internal COE provides support, and if needed, Automation Anywhere engineers are involved directly.
At times, some issues require additional research due to inadequate documentation.
For more quotes and insights, download the Automation Anywhere report
Customer service was super helpful and super responsive during the deployment.
If I have a large contract, Celonis supports the partner with architect solutions or other technical profiles.
For more quotes and insights, download the Celonis report
Vikas-Jaiswal - PeerSpot reviewer
KP
reviewer2625948 - PeerSpot reviewerreviewer2638725 - PeerSpot reviewerAntonioCardone - PeerSpot reviewer
 

Scalability Issues

Sentiment score
7.5
Automation Anywhere is praised for its adaptability and scalability, efficiently handling diverse and complex automation processes across environments.
Sentiment score
7.5
Celonis is scalable and efficient for decision-making and process management, ideal for finance and enterprise, despite high scaling costs.
For Windows-based applications, it provides UI interface automation, which enhances its scalability.
Automation Anywhere is highly scalable for both horizontal and vertical expansions.
I would rate it a nine out of ten for scalability.
For more quotes and insights, download the Automation Anywhere report
At the moment, I'd rate scalability six or seven out of ten.
For more quotes and insights, download the Celonis report
Vikas-Jaiswal - PeerSpot reviewer
KP
SS
AntonioCardone - PeerSpot reviewer
 

Stability Issues

Sentiment score
7.1
Automation Anywhere is generally stable with praised features, though stability varies with infrastructure and some version-specific issues persist.
Sentiment score
8.1
Celonis is praised for its stability, with minimal downtime and issues, especially after cloud migration or setup adjustments.
With the latest applications, there are no significant issues like freezing or crashing.
The platform runs smoothly, and the deployment process is user-friendly in both UAT and production environments.
It usually does not lag or crash.
For more quotes and insights, download the Automation Anywhere report
It's super stable.
For more quotes and insights, download the Celonis report
Vikas-Jaiswal - PeerSpot reviewerreviewer2625948 - PeerSpot reviewerreviewer2642832 - PeerSpot reviewerreviewer2638725 - PeerSpot reviewer
 

Room For Improvement

Automation Anywhere faces integration challenges, requires interface improvements, enhanced AI, better support, and clearer licensing for effective deployment.
Celonis should enhance flexibility, integration, automation features, support, and UI, while reconsidering pricing and expanding AI and mobile capabilities.
It is better to write a Python script instead of using Automation Anywhere's package when dealing with Excel because it is buggy and tends to break.
When I use a multi-structure with conditions to switch from one bot to another, successful debugging of the entire process is not feasible.
Improving features linked to Gen AI and data processing could reduce dependency on ETL processes, allowing more tasks to be handled within Automation Anywhere.
For more quotes and insights, download the Automation Anywhere report
Ultimately, I need niche expertise, combining strong SAP knowledge with Celonis competency.
It is essential for the Celonis solution to have their services and solution models integrated with GenAI.
For more quotes and insights, download the Celonis report
reviewer2642832 - PeerSpot reviewerVikas-Jaiswal - PeerSpot reviewer
KP
reviewer2638725 - PeerSpot reviewerAntonioCardone - PeerSpot reviewer
 

Setup Cost

Automation Anywhere's pricing is high, affecting small to mid-sized businesses, despite potential savings from cloud and bulk discounts.
Celonis pricing targets enterprise clients, scaling by data usage, ranging from $15,000 to $200,000+, with high-value large-scale benefits.
It is more cost-efficient compared to all other RPA platforms.
This means an initial investment may not yield returns for a year, which is often not feasible due to budget constraints.
If you consider the tasks that we can get done using this, the pricing is reasonable and affordable.
For more quotes and insights, download the Automation Anywhere report
I think it's relatively expensive, but it's also good.
For more quotes and insights, download the Celonis report
reviewer2625948 - PeerSpot reviewer
KP
SS
reviewer2638725 - PeerSpot reviewer
 

Valuable Features

Automation Anywhere provides user-friendly, versatile automation tools and integration capabilities to enhance productivity and streamline repetitive tasks.
Celonis excels in process efficiency with intuitive tools, real-time insights, and seamless integration, enhancing decision-making and analytics.
I can set it up to provide users with a form to fill in all required information, and then the bot operates based on those specifications.
Automation Anywhere has a drag-and-drop feature eliminating the need for extensive coding.
The OCR feature in Automation Anywhere is the best I have encountered, even better than Google.
For more quotes and insights, download the Automation Anywhere report
It provides a visualization of the process itself, giving a very good synthesis of performance and helping me find improvements.
It's the first solution that combines business competence and capabilities with technological capabilities.
For more quotes and insights, download the Celonis report
reviewer2642832 - PeerSpot reviewerVikas-Jaiswal - PeerSpot reviewer
KP
reviewer2638725 - PeerSpot reviewerAntonioCardone - PeerSpot reviewer
 

Categories and Ranking

Automation Anywhere
Ranking in Process Mining
1st
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
529
Ranking in other categories
Robotic Process Automation (RPA) (3rd), Agentic Automation (2nd)
Celonis
Ranking in Process Mining
3rd
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
52
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of February 2025, in the Process Mining category, the mindshare of Automation Anywhere is 20.6%, down from 26.7% compared to the previous year. The mindshare of Celonis is 18.9%, up from 15.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Process Mining
 

Featured Reviews

IPSIT JANA - PeerSpot reviewer
Terminal emulator enhances efficiency while error handling needs improvement
There are improvements needed in error handling processes, as currently, they rely on start and end error commands. A more strategic approach could enhance efficiency. While the implementation of a structured development approach has been introduced, further enhancements could be made to accommodate non-technical users better, perhaps by making the platform more accessible and user-friendly through a flowchart or diagram-based setup. Automation Anywhere can be moderately challenging for business users without technical skills. While the platform offers some drag-and-drop functionality, building automation requires a strong understanding of logical operations and scripting. To become proficient, users may need to invest time in learning basic coding concepts or pursuing relevant certifications. This learning curve can mean that users typically require a few months of training before they can effectively build and implement automation.
Read full review
Andrei Lupu - PeerSpot reviewer
Allows users to go through data easily and visualize processes and offers good scalability
I would rate the scalability a ten out of ten. It is very easy to scale. It works globally. I can analyze data globally. I can go see the process end-to-end for various streams. It's a very good tool. We have high-profile managers and directors using Celonis for the outcome. They are not working with Celonis per se, but they are using the outcomes and the results of the website. There are around 50 end users using this solution in my company. It's used every single day. The data is uploaded daily automatically from SAP. So, all the data is gathered, and the functionality gives value. We plan to increase the further usage. We want to extend it to another team, but it's about budget and cost. So, we will see how we will do that.
Read full review
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Top Industries

By visitors reading reviews
Computer Software Company
15%
Financial Services Firm
15%
Manufacturing Company
11%
Healthcare Company
5%
Manufacturing Company
13%
Computer Software Company
13%
Financial Services Firm
10%
University
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

How good is Automation Anywhere for RPA processes?
It depends on your use case. Is it simply to automate a couple of processes? Is it to augment a human team? AA is very good in certain situations but lacks in others. For me, it's more the team tha...
See all answers
How good is Automation Anywhere for RPA processes?
From my experience using AA tool, it depends on the applications that you want to automate, because there some applications that AA has limitations for, such as the Oracle. For web-based applicatio...
See all answers
How good is Automation Anywhere for RPA processes?
It is a highly preferred RPA tool. You can check my Automation Anywhere Review to know more.
See all answers
Which is better - Signavio Process Manager or Celonis?
SAP Signavio Process Manager is a very robust industrial-grade business process modeling tool. It is easy to use and does not require too much technological involvement. This solution has a collabo...
See all answers
What do you like most about Celonis?
Celonis, especially for high-risk finance-related processes, helped us make precise decisions and uncover hidden values within our architecture. It was one of the most significant values our busine...
See all answers
What is your experience regarding pricing and costs for Celonis?
I think it's relatively expensive, but it's also good. It's a good product, albeit on the expensive side.
See all answers
 

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Compared 4% of the time
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Compared 52% of the time
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Compared 11% of the time
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SAP Signavio Process Intelligence vs Celonis
Compared 11% of the time
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Compared 5% of the time
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Product Reports

Buyer's Guide
Automation Anywhere
February 2025
Automation Anywhere reportDownload Automation Anywhere product report
Buyer's Guide
Celonis
February 2025
Celonis reportDownload Celonis product report
 

Also Known As

Automation Anywhere, Testing Anywhere, Automation Anywhere Enterprise
No data available
 

Overview

Automation Anywhere offers a robust automation platform known for its user-friendly interface, flexible scalability, and advanced automation capabilities. It's designed to streamline operations across industries by automating manual and repetitive tasks.

Automation Anywhere empowers organizations with its easy-to-use platform that simplifies automation processes through its drag-and-drop functionality. With features like MetaBot and IQ Bot, it provides advanced automation solutions. The platform seamlessly integrates with business applications, ensuring efficient operation and data protection through security features like the credential vault. Despite its strengths, there is room for improvement in integration with source control systems and third-party applications. Enhancing UI friendliness, IDE capabilities, and licensing flexibility, along with improved support in the Citrix environment, are needed. Better OCR accuracy, AI functionalities, and Excel integration would enhance user experiences.

What are Automation Anywhere's key features?

  • Ease of Use: Offers a user-friendly platform that allows straightforward automation of processes for non-technical users.
  • Advanced Bots: Includes MetaBot and IQ Bot for complex automation tasks.
  • Integration: Seamlessly integrates with business applications for smooth operations.
  • Security: Features like credential vault ensure robust data protection.
  • Scalability: Provides flexibility and scalability for expanding automation needs.

What benefits and ROI should users look for?

  • Efficiency: Automates repetitive tasks, enhancing process efficiency.
  • Accuracy: Improves accuracy in operations like finance and HR.
  • Scalability: Offers scalable solutions for growing enterprises.
  • Cost Reduction: Reduces operational costs by streamlining processes.
  • Flexibility: Adapts to various industry requirements allowing broad implementation.

In the finance sector, Automation Anywhere is used for tasks like accounts payable, accounts receivable, and invoice processing. In HR, it's implemented for onboarding, payroll, and attendance verification. Its deployment also extends to supply chain, compliance, and customer service, providing streamlined operations by automating complex business processes.

Automation Anywhere

Celonis is the global leader in execution management. Powered by its process mining core, Celonis has evolved from its beginnings as a Process Mining company into an execution management pioneer, enabling companies to unlock execution capacity and perform at full potential. Celonis offers advanced technology in data execution, combining real-time process data, the intelligence to make sense of that data, and the execution capacity to take immediate, decisive action. Celonis’ Execution Management System makes data work for its customers by identifying inefficiencies and weaving interconnected processes together – thereby eliminating billions in corporate inefficiencies, empowering better business decisions and triggering the right actions automatically. Celonis is headquartered in Munich, Germany and New York City, USA and has 15 offices worldwide.

Celonis
 

Sample Customers

Google, Linkedin, Cisco, Juniper Networks, DellEMC, Comcast, Mastercard, Quest Diagnostics
Anheuser-Busch InBev, AXA, Bayer, Cisco, Deloitte, Deutsche Telekom, Hitachi, Kellogg's, Lufthansa, and Whirlpool
Buyer's Guide
Automation Anywhere vs. Celonis
January 2025
Free Report: Automation Anywhere vs. Celonis
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