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Automation Anywhere vs Celonis comparison

Automation Anywhere and Celonis are both solutions in the Process Mining category. Automation Anywhere is ranked #1 with an average rating of 8.4, while Celonis is ranked #3 with an average rating of 8.4. Automation Anywhere holds a 19.8% mindshare in PM, compared to Celonis’s 19.5% mindshare. Additionally, 95% of Automation Anywhere users are willing to recommend the solution, compared to 100% of Celonis users who would recommend it.
Automation Anywhere
Read 548 Automation Anywhere reviews
  • 5,667 Views
  • 3,313 Comparison Views
95% willing to recommend
Celonis
Read 52 Celonis reviews
  • 4,833 Views
  • 2,353 Comparison Views
100% willing to recommend
 

Comparison Buyer's Guide

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Executive SummaryUpdated on Dec 1, 2024

Automation Anywhere and Celonis are competing in the automation and process mining sectors, with Automation Anywhere excelling in flexibility and adaptability, while Celonis is stronger in providing process transparency and insights.

Features:Automation Anywhere offers exceptional flexibility, accommodating various automation needs across numerous processes, extensive automation capabilities, a straightforward deployment model, and robust integration with systems like SAP and Oracle. Celonis distinguishes itself with powerful process mining features, deep insights into operational efficiencies, superior root cause analysis tools, and rich data visualization, making processes transparent and providing actionable insights.

Room for Improvement:Automation Anywhere could enhance its user experience by providing more intuitive UI options; modularizing code structure to improve maintainability, and expanding the availability of plugins and integrations. Celonis might improve by offering simplified deployment options, clearer user guidance for selecting process metrics, and enhancing integration flexibility beyond major ERP systems.

Ease of Deployment and Customer Service:Automation Anywhere facilitates an easy deployment process with comprehensive customer service support, enabling swift integration and resolution of issues. Celonis offers a robust cloud-based platform ideal for detailed data analysis but may require detailed setup for complex data integration.

Pricing and ROI:Automation Anywhere generally involves higher setup costs with significant ROI potential through versatile automation capabilities, supporting numerous processes. Celonis tends to have moderate setup costs, yielding ROI by uncovering hidden efficiencies and optimizing operations with detailed analytics. The higher costs of Automation Anywhere are offset by broad automation benefits, while Celonis offers a balanced cost structure aimed at improving operational performance via data-driven insights.

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To learn more, read our detailed Automation Anywhere vs. Celonis Report (Updated: January 2025).
Buyer's Guide
Automation Anywhere vs. Celonis
January 2025
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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.2
Automation Anywhere boosts ROI by reducing manual labor, decreasing errors, and increasing efficiency through bot implementation within two years.
Sentiment score
7.7
Celonis delivers substantial ROI through efficiency, automation, and cost reduction, significantly enhancing processing speed and customer satisfaction.
In terms of cost, we participated in projects achieving two to three million dollars in annual savings.
As a return on investment, we have achieved a 250% ROI in six to nine months, and sometimes it increases up to 380% percent.
Automation Anywhere aids in handling repetitive tasks, contributing to productivity and enhancing customer service, especially when combined with methodologies like Six Sigma.
For more quotes and insights, download the Automation Anywhere report
In my opinion, there's a positive return on investment.
For more quotes and insights, download the Celonis report
Prafful Jha - PeerSpot reviewer
JV
Isaac Bermudez Salguera - PeerSpot reviewerreviewer2638725 - PeerSpot reviewer
 

Customer Service

Sentiment score
7.2
Automation Anywhere's technical support is generally praised for effectiveness, but some markets experience slower responses and inconsistent service.
Sentiment score
6.9
Celonis support is fast and responsive, but satisfaction varies; response quality may depend on contract size.
Whenever we need help, we can reach out to them, and they help us out.
We also have dedicated account managers and technical experts to solve our problems related to Automation Anywhere.
We just have to raise a ticket, after which we receive a call, email, or ping from the Automation Anywhere team.
For more quotes and insights, download the Automation Anywhere report
Customer service was super helpful and super responsive during the deployment.
If I have a large contract, Celonis supports the partner with architect solutions or other technical profiles.
For more quotes and insights, download the Celonis report
Prafful Jha - PeerSpot reviewer
JV
Sumit Mittal - PeerSpot reviewerreviewer2638725 - PeerSpot reviewerAntonioCardone - PeerSpot reviewer
 

Scalability Issues

Sentiment score
7.5
Automation Anywhere is scalable, adaptable for any organization size, but faces challenges with complex operations and infrastructure.
Sentiment score
7.5
Celonis is praised for its scalability, easy integration, and limited infrastructure dependency, surpassing tools like Tableau and Power BI.
For Windows-based applications, it provides UI interface automation, which enhances its scalability.
Automation Anywhere is highly scalable for both horizontal and vertical expansions.
I would rate it a nine out of ten for scalability.
For more quotes and insights, download the Automation Anywhere report
At the moment, I'd rate scalability six or seven out of ten.
For more quotes and insights, download the Celonis report
Vikas-Jaiswal - PeerSpot reviewer
KP
SS
AntonioCardone - PeerSpot reviewer
 

Stability Issues

Sentiment score
7.1
Automation Anywhere's stability is improving, though dependent on system optimization, infrastructure alignment, and developer capabilities for high reliability.
Sentiment score
8.1
Celonis is highly praised for its stable, reliable performance, with users rarely experiencing downtime or technical issues.
With the latest applications, there are no significant issues like freezing or crashing.
The platform runs smoothly, and the deployment process is user-friendly in both UAT and production environments.
It usually does not lag or crash.
For more quotes and insights, download the Automation Anywhere report
It's super stable.
For more quotes and insights, download the Celonis report
Vikas-Jaiswal - PeerSpot reviewerreviewer2625948 - PeerSpot reviewerreviewer2642832 - PeerSpot reviewerreviewer2638725 - PeerSpot reviewer
 

Room For Improvement

Automation Anywhere requires enhancements in server capabilities, code repository, scheduling, data handling, stability, and user interaction.
Celonis requires improved user-friendliness, integration, pricing, support, machine learning, and data management for enhanced flexibility and efficiency.
It is better to write a Python script instead of using Automation Anywhere's package when dealing with Excel because it is buggy and tends to break.
Making the product more lightweight by reducing its dependency on infrastructure could greatly help in the long run.
It would be beneficial if the platform provided options for power developers to integrate seamlessly with languages like Java or C#, allowing them to write their own scripts and code.
For more quotes and insights, download the Automation Anywhere report
Ultimately, I need niche expertise, combining strong SAP knowledge with Celonis competency.
It is essential for the Celonis solution to have their services and solution models integrated with GenAI.
For more quotes and insights, download the Celonis report
reviewer2642832 - PeerSpot reviewerPrafful Jha - PeerSpot reviewerreviewer1539000 - PeerSpot reviewerreviewer2638725 - PeerSpot reviewerAntonioCardone - PeerSpot reviewer
 

Setup Cost

Automation Anywhere's pricing is high, yet valued for features and flexibility; competitive for enterprises with volume agreements.
Celonis is pricey for SMBs, justifiable for enterprises; costs rise with usage despite flexible licensing and free alternatives.
It is more cost-efficient compared to all other RPA platforms.
Automation Anywhere costs are aligned with UiPath and Blue Prism, which are also expensive.
It is not cheap, with costs ranging between 700 to 800 dollars per month.
For more quotes and insights, download the Automation Anywhere report
I think it's relatively expensive, but it's also good.
For more quotes and insights, download the Celonis report
reviewer2625948 - PeerSpot reviewerreviewer2644008 - PeerSpot reviewerVatsal Mehta - PeerSpot reviewerreviewer2638725 - PeerSpot reviewer
 

Valuable Features

Automation Anywhere offers user-friendly automation tools with robust features, enhancing efficiency and accuracy in various business processes.
Celonis excels in process mining with user-friendly features and seamless integrations, offering insightful analysis and comprehensive customization options.
I can set it up to provide users with a form to fill in all required information, and then the bot operates based on those specifications.
For example, the email module has been enhanced over the years to support all the latest authentication technologies. That is very important as we move away from username and password and embrace multi-factor authentication.
Automation Anywhere has undergone drastic changes over the past five years, transitioning from version 10 to A360, including desktop-based and cloud-based options.
For more quotes and insights, download the Automation Anywhere report
It provides a visualization of the process itself, giving a very good synthesis of performance and helping me find improvements.
It's the first solution that combines business competence and capabilities with technological capabilities.
For more quotes and insights, download the Celonis report
reviewer2642832 - PeerSpot reviewerJack Strenkowski - PeerSpot reviewerSumit Mittal - PeerSpot reviewerreviewer2638725 - PeerSpot reviewerAntonioCardone - PeerSpot reviewer
 

Categories and Ranking

Automation Anywhere
Ranking in Process Mining
1st
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
548
Ranking in other categories
Business Process Management (BPM) (3rd), Robotic Process Automation (RPA) (3rd), Intelligent Document Processing (IDP) (3rd), Agentic Automation (2nd)
Celonis
Ranking in Process Mining
3rd
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
52
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of March 2025, in the Process Mining category, the mindshare of Automation Anywhere is 19.8%, down from 26.0% compared to the previous year. The mindshare of Celonis is 19.5%, up from 15.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Process Mining
 

Featured Reviews

Vatsal Mehta - PeerSpot reviewer
Accommodates diverse use cases and effectively meets customer requirements
AI agents need further improvements. AI agent technology in agentic process automation is still evolving. We have only scratched the surface, and there are many potential use cases yet to be explored. As technology advances, I believe it will enable us to implement more comprehensive automation solutions. Document Automation has issues related to speed. When I compare Document Automation with IQ Bot, IQ Bot is faster than Document Automation. My understanding is that they are still evolving Document Automation, and this issue of slowness will be resolved in the upcoming .35 version, so we are good with that. They are working on signature identification and validations for handwritten documents. Currently, we are able to extract data out of scanned but digital images, but there is still scope for improvement for handwritten documents.
Read full review
AntonioCardone - PeerSpot reviewer
Enables a data-driven approach to process analysis and helps generate cost savings
This tool allows me to discover value before discussing technology. It's the first solution that combines business competence and capabilities with technological capabilities. With Celonis, I discuss processes and root causes, analyzing the bottleneck resource process. There is an app centered around a data-driven approach. I can create the model and, in a data-driven way, map processes using technology that supports people in investigative activities by finding root causes where processes falter. Celonis emphasizes that these goals aim to generate cost optimization.
Read full review
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Top Industries

By visitors reading reviews
Computer Software Company
15%
Financial Services Firm
15%
Manufacturing Company
11%
Healthcare Company
5%
Manufacturing Company
15%
Computer Software Company
13%
Financial Services Firm
11%
University
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

How good is Automation Anywhere for RPA processes?
It depends on your use case. Is it simply to automate a couple of processes? Is it to augment a human team? AA is very good in certain situations but lacks in others. For me, it's more the team tha...
See all answers
How good is Automation Anywhere for RPA processes?
From my experience using AA tool, it depends on the applications that you want to automate, because there some applications that AA has limitations for, such as the Oracle. For web-based applicatio...
See all answers
How good is Automation Anywhere for RPA processes?
It is a highly preferred RPA tool. You can check my Automation Anywhere Review to know more.
See all answers
Which is better - Signavio Process Manager or Celonis?
SAP Signavio Process Manager is a very robust industrial-grade business process modeling tool. It is easy to use and does not require too much technological involvement. This solution has a collabo...
See all answers
What do you like most about Celonis?
Celonis, especially for high-risk finance-related processes, helped us make precise decisions and uncover hidden values within our architecture. It was one of the most significant values our busine...
See all answers
What is your experience regarding pricing and costs for Celonis?
I think it's relatively expensive, but it's also good. It's a good product, albeit on the expensive side.
See all answers
 

Comparisons

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Compared 32% of the time
UiPath vs Automation Anywhere Logo
UiPath vs Automation Anywhere
Compared 22% of the time
Blue Prism vs Automation Anywhere Logo
Blue Prism vs Automation Anywhere
Compared 10% of the time
Python RPA vs Automation Anywhere Logo
Python RPA vs Automation Anywhere
Compared 5% of the time
Tricentis Tosca vs Automation Anywhere Logo
Tricentis Tosca vs Automation Anywhere
Compared 4% of the time
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SAP Signavio Process Manager vs Celonis Logo
SAP Signavio Process Manager vs Celonis
Compared 55% of the time
SAP Signavio Process Intelligence vs Celonis Logo
SAP Signavio Process Intelligence vs Celonis
Compared 11% of the time
UiPath Process Mining vs Celonis Logo
UiPath Process Mining vs Celonis
Compared 10% of the time
Scout Platform vs Celonis Logo
Scout Platform vs Celonis
Compared 4% of the time
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Product Reports

Buyer's Guide
Automation Anywhere
March 2025
Automation Anywhere reportDownload Automation Anywhere product report
Buyer's Guide
Celonis
March 2025
Celonis reportDownload Celonis product report
 

Also Known As

Automation Anywhere, Testing Anywhere, Automation Anywhere Enterprise
No data available
 

Overview

Automation Anywhere offers a robust automation platform known for its user-friendly interface, flexible scalability, and advanced automation capabilities. It's designed to streamline operations across industries by automating manual and repetitive tasks.

Automation Anywhere empowers organizations with its easy-to-use platform that simplifies automation processes through its drag-and-drop functionality. With features like MetaBot and IQ Bot, it provides advanced automation solutions. The platform seamlessly integrates with business applications, ensuring efficient operation and data protection through security features like the credential vault. Despite its strengths, there is room for improvement in integration with source control systems and third-party applications. Enhancing UI friendliness, IDE capabilities, and licensing flexibility, along with improved support in the Citrix environment, are needed. Better OCR accuracy, AI functionalities, and Excel integration would enhance user experiences.

What are Automation Anywhere's key features?

  • Ease of Use: Offers a user-friendly platform that allows straightforward automation of processes for non-technical users.
  • Advanced Bots: Includes MetaBot and IQ Bot for complex automation tasks.
  • Integration: Seamlessly integrates with business applications for smooth operations.
  • Security: Features like credential vault ensure robust data protection.
  • Scalability: Provides flexibility and scalability for expanding automation needs.

What benefits and ROI should users look for?

  • Efficiency: Automates repetitive tasks, enhancing process efficiency.
  • Accuracy: Improves accuracy in operations like finance and HR.
  • Scalability: Offers scalable solutions for growing enterprises.
  • Cost Reduction: Reduces operational costs by streamlining processes.
  • Flexibility: Adapts to various industry requirements allowing broad implementation.

In the finance sector, Automation Anywhere is used for tasks like accounts payable, accounts receivable, and invoice processing. In HR, it's implemented for onboarding, payroll, and attendance verification. Its deployment also extends to supply chain, compliance, and customer service, providing streamlined operations by automating complex business processes.

Automation Anywhere

Celonis is the global leader in execution management. Powered by its process mining core, Celonis has evolved from its beginnings as a Process Mining company into an execution management pioneer, enabling companies to unlock execution capacity and perform at full potential. Celonis offers advanced technology in data execution, combining real-time process data, the intelligence to make sense of that data, and the execution capacity to take immediate, decisive action. Celonis’ Execution Management System makes data work for its customers by identifying inefficiencies and weaving interconnected processes together – thereby eliminating billions in corporate inefficiencies, empowering better business decisions and triggering the right actions automatically. Celonis is headquartered in Munich, Germany and New York City, USA and has 15 offices worldwide.

Celonis
 

Sample Customers

Google, Linkedin, Cisco, Juniper Networks, DellEMC, Comcast, Mastercard, Quest Diagnostics
Anheuser-Busch InBev, AXA, Bayer, Cisco, Deloitte, Deutsche Telekom, Hitachi, Kellogg's, Lufthansa, and Whirlpool
Buyer's Guide
Automation Anywhere vs. Celonis
January 2025
Free Report: Automation Anywhere vs. Celonis
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