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Automation Anywhere vs Celonis comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 10, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.7
Automation Anywhere users report significant time and cost savings, improved productivity, and noticeable ROI, enhancing operations and satisfaction.
Sentiment score
7.7
Celonis boosts ROI through process efficiency, faster order processing, client satisfaction, and automation, achieving rapid cost savings.
In terms of cost, we participated in projects achieving two to three million dollars in annual savings.
Software Developer at Boston Scientific
As a return on investment, we have achieved a 250% ROI in six to nine months, and sometimes it increases up to 380% percent.
Software Engineer Intern at a university with 11-50 employees
Automation Anywhere has helped us save money.
RPA Solution Architect at a computer software company with 51-200 employees
In the first couple of years, I would not expect a return on investment because the initial setup will take more than a year if the process requires significant customization.
Senior Business Intelligence Analyst at a manufacturing company with 10,001+ employees
In my opinion, there's a positive return on investment.
Head of Commercial Excellence at Sartorius AG
 

Customer Service

Sentiment score
6.9
Automation Anywhere's support is praised for responsiveness and resources, though some users note occasional delays in response quality.
Sentiment score
6.7
Celonis support is praised for responsiveness and expertise, though some users experience delays and require multiple interactions.
Whenever we need help, we can reach out to them, and they help us out.
Software Developer at Boston Scientific
We also have dedicated account managers and technical experts to solve our problems related to Automation Anywhere.
Software Engineer Intern at a university with 11-50 employees
We just have to raise a ticket, after which we receive a call, email, or ping from the Automation Anywhere team.
Solution architect at Boston Scientific
It took more than two weeks to receive a response.
Senior Business Intelligence Analyst at a manufacturing company with 10,001+ employees
Customer service was super helpful and super responsive during the deployment.
Head of Commercial Excellence at Sartorius AG
If I have a large contract, Celonis supports the partner with architect solutions or other technical profiles.
Senior Development Manager at Lutech
 

Scalability Issues

Sentiment score
7.3
Automation Anywhere is highly scalable, efficiently supporting growth, diverse environments, and rapid cloud scaling, with seamless integration and performance.
Sentiment score
7.5
Celonis offers high scalability and seamless integration, effectively supporting numerous users and roles across various enterprise environments.
As we are using Microsoft Copilot for our AI agents, I look forward to integrating it with Automation Anywhere and its solutions, seeing it as a beneficial partnership as Automation progresses toward AI as the main solution.
Sr. Manager, Finance Transformation at Amkor Technology, Inc.
The centralized control room allows us to orchestrate and manage bots seamlessly.
Associate Leadership Team at a financial services firm with 10,001+ employees
I can scale it in terms of hundreds of bots and configure hundreds of parallel robots easily.
Director at a computer software company with 51-200 employees
I recall that when we started using Celonis, we had a space of five terabytes and around one thousand users, and Celonis managed all of that easily.
Senior Business Intelligence Analyst at a manufacturing company with 10,001+ employees
At the moment, I'd rate scalability six or seven out of ten.
Senior Development Manager at Lutech
 

Stability Issues

Sentiment score
6.9
Automation Anywhere is stable with minimal downtime, excels in cloud environments, but may vary based on infrastructure and practices.
Sentiment score
8.1
Celonis provides highly stable, reliable performance with minimal downtime and effectively standardizes information, despite occasional configuration challenges.
With the latest applications, there are no significant issues like freezing or crashing.
Senior RPA Team Leader at a tech services company with 11-50 employees
From a stability and reliability perspective, we can remain confident that the product performs as an enterprise solution and meets expected standards.
Director Automation CEO at a financial services firm with 10,001+ employees
If you have good best practices, reusable code, an effective framework, and a solid development methodology, bots can be very stable.
Intelligent Automation Engineering Manager at a financial services firm with 5,001-10,000 employees
It's super stable.
Head of Commercial Excellence at Sartorius AG
 

Room For Improvement

Automation Anywhere users are frustrated with its limitations, complex interface, high costs, and desire improved scalability and integrations.
Celonis requires upgrades in flexibility, integration, user-friendliness, data handling, and pricing to address its complexities and improve usability.
It is better to write a Python script instead of using Automation Anywhere's package when dealing with Excel because it is buggy and tends to break.
Low Code Developer at a manufacturing company with 10,001+ employees
Making the product more lightweight by reducing its dependency on infrastructure could greatly help in the long run.
Software Developer at Boston Scientific
It would be beneficial if the platform provided options for power developers to integrate seamlessly with languages like Java or C#, allowing them to write their own scripts and code.
RPA Infrastructure Lead at a tech vendor with 10,001+ employees
Ultimately, I need niche expertise, combining strong SAP knowledge with Celonis competency.
Head of Commercial Excellence at Sartorius AG
It is essential for the Celonis solution to have their services and solution models integrated with GenAI.
Senior Development Manager at Lutech
Changes in Celonis are packaged as assets, and when I publish an asset, it applies to the entire package, which makes tracing history difficult.
Senior Application Developer at Fujitsu
 

Setup Cost

Automation Anywhere offers flexible pricing attractive to enterprises, but costs can be high for small to medium businesses.
Celonis is costly for SMBs, with high fees; free versions exist, but licensing needs improvement for flexibility.
It is more cost-efficient compared to all other RPA platforms.
AI/Robotics Process Automation Specialist at Bell
Automation Anywhere costs are aligned with UiPath and Blue Prism, which are also expensive.
Developer at a consultancy with 10,001+ employees
It is not cheap, with costs ranging between 700 to 800 dollars per month.
Director, Co-Founder & CEO at HEDEHI Solutions Pvt. Ltd.
I think it's relatively expensive, but it's also good.
Head of Commercial Excellence at Sartorius AG
Based on client feedback, I have heard that the pricing for Celonis is considered high.
Senior Application Developer at Fujitsu
 

Valuable Features

Automation Anywhere boosts productivity with intuitive automation, strong security, and seamless integration, efficiently handling unstructured data and repetitive tasks.
Celonis enhances process mining with automation, AI optimizations, and analytics, offering seamless integration and insights for efficient decision-making.
I can set it up to provide users with a form to fill in all required information, and then the bot operates based on those specifications.
Low Code Developer at a manufacturing company with 10,001+ employees
For example, the email module has been enhanced over the years to support all the latest authentication technologies. That is very important as we move away from username and password and embrace multi-factor authentication.
Automation Manager at a manufacturing company with 1,001-5,000 employees
Automation Anywhere has undergone drastic changes over the past five years, transitioning from version 10 to A360, including desktop-based and cloud-based options.
Solution architect at Boston Scientific
Celonis is also beneficial for its built-in apps that streamline tasks from legacy applications, facilitating daily operations and improving efficiency.
Senior Application Developer at Fujitsu
It provides a visualization of the process itself, giving a very good synthesis of performance and helping me find improvements.
Head of Commercial Excellence at Sartorius AG
It's the first solution that combines business competence and capabilities with technological capabilities.
Senior Development Manager at Lutech
 

Categories and Ranking

Automation Anywhere
Ranking in Process Mining
1st
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
619
Ranking in other categories
Business Process Management (BPM) (2nd), Robotic Process Automation (RPA) (2nd), Intelligent Document Processing (IDP) (3rd), Agentic Automation (2nd), Business Orchestration and Automation Technologies (2nd), AI Legal & Compliance (1st), AI Finance & Accounting (2nd), AI Procurement & Supply Chain (1st)
Celonis
Ranking in Process Mining
2nd
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
55
Ranking in other categories
AI Data Analysis (7th)
 

Mindshare comparison

As of December 2025, in the Process Mining category, the mindshare of Automation Anywhere is 14.0%, down from 21.8% compared to the previous year. The mindshare of Celonis is 18.4%, up from 17.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Process Mining Market Share Distribution
ProductMarket Share (%)
Automation Anywhere14.0%
Celonis18.4%
Other67.6%
Process Mining
 

Featured Reviews

Venkat Sivaprakash - PeerSpot reviewer
Management Consultant at Accenture
Has significantly improved document-driven workflows and reduced processing time across finance and HR functions
Automation Anywhere has evolved significantly and upgraded itself to provide agentic AI and AI-based automation solutions for document automation. The product has matured considerably over time. We can create workflows that can call an API. We can include prompts in particular workflows for ChatGPT-related functions, connecting to an LLM and RAG to perform tasks. For document automation, modern features are available to train documents, ensuring high accuracy and repeatability over time. The system is very easy to use. I recently completed a course in document automation, typically designed for people involved in coding and technical aspects. Though I understand coding comprehensively, I don't do actual coding. The course was very accessible. Currently, extensive coding isn't necessary due to the hybrid model incorporating GenAI aspects, low-code, no-code capabilities, APIs, and numerous pre-built objects in Automation Anywhere. The features include GenAI-driven prompting methods and workflow creation capabilities. In these workflows, we can create decision boxes and call APIs without coding. We simply pull objects, drop them, connect them, and add minimal coding when needed. The most crucial aspect isn't coding but rather sizing the automation and fleshing out the details. Automation Co-pilot takes notes and performs automated analysis. It can extract details from videos, summarize conversations, and provide detailed information. During calls, it identifies instructions and performs tasks such as preparing reports and reconciliation. Automation Anywhere can also connect with Microsoft Co-pilot. Through Co-pilot, real-time operations can be executed, allowing direct interaction between vendors and automation through this component.
PB
Senior Business Intelligence Analyst at a manufacturing company with 10,001+ employees
Process mining has transformed invoice prioritization and reduced duplicates across finance workflows
One of the valuable features is Action Flow. Another feature I appreciate is the Simulation Report that Celonis provides, which allows me to identify and predict future analysis. Celonis has also moved into Views, which is very interactive for business users, and these are the features I appreciate the most. With Action Flow, I addressed an issue where vendors were not receiving real-time status updates on their invoices. I created an Action Flow that provides vendors with real-time status information on their current invoices sent to our company. After implementing this Action Flow, our normal ServiceNow ticketing has been reduced by 70 percent, and vendors are utilizing the Action Flow extensively. Regarding the Simulation Report, I used it to show the business what would happen if we changed some automation rates in the process, added more FTEs, or removed FTEs. I demonstrated to the business that if they changed these parameters by a certain number, they would see projected outcomes. Through this simulation, we identified that our cycle time was reduced by two days in one of the AR processes. Additionally, our invoices became prioritized, and the number of duplicate invoices was drastically reduced because we check for duplicates before posting and remove any duplicates. There have been many other savings, including P&L savings and cost reductions during the implementation of Celonis use cases.
report
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Top Industries

By visitors reading reviews
Computer Software Company
15%
Financial Services Firm
13%
Manufacturing Company
10%
Healthcare Company
5%
Manufacturing Company
15%
Computer Software Company
12%
Financial Services Firm
10%
Energy/Utilities Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business144
Midsize Enterprise80
Large Enterprise519
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise6
Large Enterprise38
 

Questions from the Community

How good is Automation Anywhere for RPA processes?
It depends on your use case. Is it simply to automate a couple of processes? Is it to augment a human team? AA is very good in certain situations but lacks in others. For me, it's more the team tha...
How good is Automation Anywhere for RPA processes?
From my experience using AA tool, it depends on the applications that you want to automate, because there some applications that AA has limitations for, such as the Oracle. For web-based applicatio...
How good is Automation Anywhere for RPA processes?
It is a highly preferred RPA tool. You can check my Automation Anywhere Review to know more.
Which is better - Signavio Process Manager or Celonis?
SAP Signavio Process Manager is a very robust industrial-grade business process modeling tool. It is easy to use and does not require too much technological involvement. This solution has a collabo...
What do you like most about Celonis?
Celonis, especially for high-risk finance-related processes, helped us make precise decisions and uncover hidden values within our architecture. It was one of the most significant values our busine...
What is your experience regarding pricing and costs for Celonis?
Based on client feedback, I have heard that the pricing for Celonis is considered high. However, as a developer, I am not directly involved in the pricing aspect.
 

Also Known As

Automation Anywhere, Testing Anywhere, Automation Anywhere Enterprise, Agentic Process Automation System (Now Certified for WorkSpaces)
No data available
 

Overview

 

Sample Customers

Google, Linkedin, Cisco, Juniper Networks, DellEMC, Comcast, Mastercard, Quest Diagnostics
Anheuser-Busch InBev, AXA, Bayer, Cisco, Deloitte, Deutsche Telekom, Hitachi, Kellogg's, Lufthansa, and Whirlpool
Find out what your peers are saying about Automation Anywhere vs. Celonis and other solutions. Updated: December 2025.
879,259 professionals have used our research since 2012.