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Bizagi vs Celonis comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

Sentiment score
6.7
Bizagi customer service is generally satisfactory, but response times can be slow without premium, with many users relying on community support.
No sentiment score available
 

Room For Improvement

Sentiment score
4.9
Bizagi's desktop version lacks flexibility, has integration, performance, and support issues, and requires improvements in user-friendliness and documentation.
No sentiment score available
 

Scalability Issues

Sentiment score
6.6
Bizagi is considered scalable for medium-sized companies but has mixed reviews on performance and scalability for larger enterprises.
No sentiment score available
 

Setup Cost

Sentiment score
7.6
Bizagi's free version is adequate for basic needs, but advanced features require a costly enterprise version, prompting requests for mid-range options.
No sentiment score available
 

Stability Issues

Sentiment score
7.2
Bizagi is highly stable, with minor bugs and performance issues, but users appreciate its reliable, consistent operation across environments.
No sentiment score available
 

Valuable Features

Sentiment score
8.4
Bizagi offers an intuitive interface, robust modeling, seamless BPMN integration, and flexible automation, praised for efficiency and ease of use.
No sentiment score available
 

Categories and Ranking

Bizagi
Ranking in Process Mining
5th
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
79
Ranking in other categories
Business Process Design (4th), Business Process Management (BPM) (5th), Process Automation (6th), Rapid Application Development Software (14th), Low-Code Development Platforms (10th), No-Code Development Platforms (5th)
Celonis
Ranking in Process Mining
3rd
Average Rating
8.4
Reviews Sentiment
6.6
Number of Reviews
50
Ranking in other categories
No ranking in other categories
 

Q&A Highlights

VN
May 04, 2020
 

Featured Reviews

Sebastian - PeerSpot reviewer
A flexible, customizable solution that reduced time to market, but the UI and customer support could be better
The ability to write our own code inside each activity is beneficial. Sometimes we need to create functionality that doesn't come out of the box, and this allows us to do that. The orchestration capabilities provided by the solution are good; they're helpful and fully functional, plus Bizagi has a management consultant to assist. However, they could be better, and there is significant room for improvement. We can adapt processes we created with Bizagi as our business grows and more processes become automated. We have been doing that on a live process, and it works very well. If the change we are implementing is very different to a traditional workflow, we can create a new version and design cases in the new version instead of the older one. We can modify processes already in place if the change isn't too disruptive, or we can keep using the same platform but create cases in a new workflow instead of the old one, so there's a lot of flexibility. Adapting processes is straightforward, though it depends somewhat on the complexity of the process. Making minor modifications is not complicated; we go into the studio, change the piece of code, workflow, or data model we need, and then redeploy.
Shaif Tazir - PeerSpot reviewer
Offers easy integrations, end-to-end process view and an EMS feature to identify inefficiencies
Celonis' data engineering processes should be transformed into a low-code structure. Excessive coding is still required across the Starter Kits, where the market is focusing on low-code automation or transformations. The tool's UI should also be more intuitive. The data engineering pipeline within Celonis is highly technical. The interface in future versions of Celonis can have a drag-and-drop format with a more intuitive configuration. If you check other solutions like Power BI, business professionals can use it without technical experience, but usually, the same person won't be able to use Celonis freely. In the standard deployment of Celonis, you will need one project manager, an expert value architect, and two or three developers to manage the design pipeline. If your organization has a partner for executing all the Celonis pipelines, then it must be ensured that a COE is assigned in-house for hypercare needs. For instance, if some KPIs need to be changed or if irrelevancy is found, maintenance needs to be implemented every year or every six months for KPI adjustments and rebuilding of sources or logic. The aforementioned maintenance tasks for Celonis are usually carried out by an in-house COE; without a COE, maintenance can become challenging.
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Top Industries

By visitors reading reviews
Financial Services Firm
15%
Computer Software Company
11%
Government
9%
Manufacturing Company
7%
Manufacturing Company
13%
Computer Software Company
13%
Financial Services Firm
10%
Energy/Utilities Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

How easy is it to migrate process flow charts (modeled using tools like Visio) into Bizagi?
I have been using Bizagi with a major project for a state government agency for about four years now. It is pretty straightforward to load in files that are BPMN 2.0 compliant. The option to load V...
What do you like most about Bizagi?
The natural notation is the best feature of Bizagi because it makes it compatible with other products.
What is your experience regarding pricing and costs for Bizagi?
My company uses the free version of the product. In our company, we are doing documentation and modeling. When we reach that point of automating the processes, then maybe we shall acquire the paid ...
Which is better - Signavio Process Manager or Celonis?
SAP Signavio Process Manager is a very robust industrial-grade business process modeling tool. It is easy to use and does not require too much technological involvement. This solution has a collabo...
What do you like most about Celonis?
Celonis, especially for high-risk finance-related processes, helped us make precise decisions and uncover hidden values within our architecture. It was one of the most significant values our busine...
What is your experience regarding pricing and costs for Celonis?
The pricing of Celonis is very competitive. I would rate it nine out of ten based on customer feedback.
 

Comparisons

 

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Overview

 

Sample Customers

adidas, Audi, BNP Paribas, Deutsche Post DHL & many more - 500+ customer globally.
Anheuser-Busch InBev, AXA, Bayer, Cisco, Deloitte, Deutsche Telekom, Hitachi, Kellogg's, Lufthansa, and Whirlpool
Find out what your peers are saying about Bizagi vs. Celonis and other solutions. Updated: October 2024.
816,406 professionals have used our research since 2012.