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Celonis vs UiPath Process Mining comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 26, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.8
Organizations using Celonis report increased efficiency and cost savings, with improved customer satisfaction and notable process optimizations.
Sentiment score
7.1
Users experience high ROI with UiPath Process Mining due to improved efficiency, reduced costs, and quick implementation benefits.
In my opinion, there's a positive return on investment.
 

Customer Service

Sentiment score
7.1
Celonis offers effective customer support with quick responses and resources, though some experience delays and reliance on documentation.
Sentiment score
7.5
UiPath Process Mining is praised for support excellence, though some users see room for improvement in response speed and expertise.
Customer service was super helpful and super responsive during the deployment.
From a technical support standpoint, the SMEs are not confident enough in deciding what should be done.
UiPath provides exceptional customer service and support, primarily due to its active community forum, community.uipath.com, which offers 24/7 support from developers and community members.
They prioritize support based on the number of licenses purchased by an organization
 

Scalability Issues

Sentiment score
7.5
Celonis is highly scalable, integrating with enterprise systems, supporting diverse industries, and favored for efficient process mining.
Sentiment score
7.2
UiPath Process Mining effectively scales with increasing users, offering smooth expansion but facing challenges with legacy applications and large data.
There's significant room for enhancing process integration, data accuracy, and the general applicability of process mining.
UiPath as a whole is scalable and works well for large-scale organizations.
 

Stability Issues

Sentiment score
8.1
Celonis is highly rated for reliability with occasional network issues, noted for its impressive uptime and performance.
Sentiment score
8.0
UiPath Process Mining is stable, often rated 7-9, but may crash with high data; training updates pose challenges.
It's super stable.
We find UiPath Process Mining to be generally stable, particularly with the current build.
 

Room For Improvement

Celonis requires improved integration, user-friendliness, and pricing to enhance accessibility and functionality for all users.
UiPath Process Mining requires improved integration, usability, automation, AI features, competitive pricing, and better onboarding and training resources.
Ultimately, I need niche expertise, combining strong SAP knowledge with Celonis competency.
UiPath Process Mining is associated with a high cost and a difficult learning curve for those unfamiliar with process mining tools.
It should focus on identifying opportunities for automation and resource allocation efficiently.
Maybe adding some competitor analysis would be beneficial, especially if I am using multiple tools.
 

Setup Cost

Celonis pricing is costly for large enterprises, varying with data usage, with free versions available but expensive scaling options.
UiPath Process Mining is seen as costly, with high licensing and maintenance fees, complicating ROI assessments for small businesses.
I think it's relatively expensive, but it's also good.
Compared to other solutions such as Power Automate, UiPath is significantly more expensive, with its pro plan starting at $420 per month.
It is a high price for a low rating.
 

Valuable Features

Celonis provides intuitive UI, powerful automation, real-time insights, seamless integration, and supports decision-making with robust process intelligence capabilities.
UiPath Process Mining excels in visualization, analysis, and integration, enhancing automation and process mapping for diverse business needs.
It provides a visualization of the process itself, giving a very good synthesis of performance and helping me find improvements.
It provides root cause analysis, which identifies delays and deviations in processes, visualizes bottlenecks, and assesses their impact with insightful visualizations.
These elements allowed us to effectively understand and improve client interactions and manage complex data, especially in the context of banking operations.
The valuable features include analytics and dashboards.
 

Categories and Ranking

Celonis
Ranking in Process Mining
3rd
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
51
Ranking in other categories
No ranking in other categories
UiPath Process Mining
Ranking in Process Mining
4th
Average Rating
8.0
Reviews Sentiment
6.9
Number of Reviews
79
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of January 2025, in the Process Mining category, the mindshare of Celonis is 38.2%, down from 38.6% compared to the previous year. The mindshare of UiPath Process Mining is 16.6%, down from 22.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Process Mining
 

Featured Reviews

Andrei Lupu - PeerSpot reviewer
Allows users to go through data easily and visualize processes and offers good scalability
I would rate the scalability a ten out of ten. It is very easy to scale. It works globally. I can analyze data globally. I can go see the process end-to-end for various streams. It's a very good tool. We have high-profile managers and directors using Celonis for the outcome. They are not working with Celonis per se, but they are using the outcomes and the results of the website. There are around 50 end users using this solution in my company. It's used every single day. The data is uploaded daily automatically from SAP. So, all the data is gathered, and the functionality gives value. We plan to increase the further usage. We want to extend it to another team, but it's about budget and cost. So, we will see how we will do that.
Rahul Sharma. - PeerSpot reviewer
A stable solution with a comparison feature that helps people to understand and visualize the impact of a particular task
UiPath Process Mining is as lightweight a tool as it is new. It's not able to handle a lot of logs in one go at high speed. The solution's speed is fairly good, but it should be further increased to make it more powerful to process large amounts of logs. Logs should be as much as possible. We have taken one year's and sometimes two years' logs to understand the behavior. We are not here solving small problems because a lot of money is invested. I have observed that handling a large amount of logs slows down the solution's performance. This area is improving because we are now observing a new version of UiPath Process Mining with improved speed. As a developer, I'll be happy to see that happening more quickly, and I am sure the solution is heading there.
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Top Industries

By visitors reading reviews
Manufacturing Company
13%
Computer Software Company
13%
Financial Services Firm
10%
University
6%
Educational Organization
69%
Computer Software Company
5%
Financial Services Firm
4%
Manufacturing Company
3%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Which is better - Signavio Process Manager or Celonis?
SAP Signavio Process Manager is a very robust industrial-grade business process modeling tool. It is easy to use and does not require too much technological involvement. This solution has a collabo...
What do you like most about Celonis?
Celonis, especially for high-risk finance-related processes, helped us make precise decisions and uncover hidden values within our architecture. It was one of the most significant values our busine...
What is your experience regarding pricing and costs for Celonis?
The price is a little bit expensive when compared to others. That said, it offers features that other competitors don't have.
What do you like most about UiPath Process Mining?
I would rate the stability of UiPath Process Mining a nine out of ten.
What is your experience regarding pricing and costs for UiPath Process Mining?
UiPath Process Mining is positioned on the expensive tier, with enterprise-level plans being costly. Compared to other solutions such as Power Automate, UiPath is significantly more expensive, with...
What needs improvement with UiPath Process Mining?
One area for improvement is the integration with legacy systems, which can be challenging, especially with older and in-house developed systems that lack good event logs. The setup for process mini...
 

Also Known As

No data available
ProcessGold
 

Learn More

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Overview

 

Sample Customers

Anheuser-Busch InBev, AXA, Bayer, Cisco, Deloitte, Deutsche Telekom, Hitachi, Kellogg's, Lufthansa, and Whirlpool
Lotte Corporation, LexisNexis Risk Solutions, Sunway Group, Deloitte, Heritage Bank
Find out what your peers are saying about Celonis vs. UiPath Process Mining and other solutions. Updated: January 2025.
831,158 professionals have used our research since 2012.