Celonis and UiPath Process Mining are both prominent in the enterprise process mining sector. While UiPath offers comprehensive features valued by enterprises despite higher pricing, Celonis is often chosen for its cost-effectiveness and support.
Features: Celonis offers clean integration, powerful process visualization, and strong support services. UiPath Process Mining provides extensive automation features, seamless integration with its ecosystem, and handles complex processes efficiently.
Room for Improvement: Celonis could enhance its machine learning capabilities, improve data processing speeds, and expand its feature set for complex environments. UiPath could refine performance analytics, increase report generation speed, and further integrate AI capabilities.
Ease of Deployment and Customer Service: Celonis has straightforward deployment and excellent support that aids implementation. UiPath, though more complex initially, benefits from cross-compatibility within its product range and has dedicated customer service praised for efficiency.
Pricing and ROI: Celonis appeals to budget-conscious buyers with competitive pricing and solid ROI. UiPath, with higher setup costs, is favored for its comprehensive capabilities and delivers satisfactory ROI as reported by users.
They prioritize support based on the number of licenses purchased by an organization
There's significant room for enhancing process integration, data accuracy, and the general applicability of process mining.
It should focus on identifying opportunities for automation and resource allocation efficiently.
These elements allowed us to effectively understand and improve client interactions and manage complex data, especially in the context of banking operations.
Celonis is the global leader in execution management. Powered by its process mining core, Celonis has evolved from its beginnings as a Process Mining company into an execution management pioneer, enabling companies to unlock execution capacity and perform at full potential. Celonis offers advanced technology in data execution, combining real-time process data, the intelligence to make sense of that data, and the execution capacity to take immediate, decisive action. Celonis’ Execution Management System makes data work for its customers by identifying inefficiencies and weaving interconnected processes together – thereby eliminating billions in corporate inefficiencies, empowering better business decisions and triggering the right actions automatically. Celonis is headquartered in Munich, Germany and New York City, USA and has 15 offices worldwide.
UiPath Process Mining is a process mining solution that provides businesses with a detailed understanding of their processes using the data from their organization applications (like CRM and ERP). In addition, UiPath Process Mining helps identify process pain points and bottlenecks and discover process improvement opportunities in order to increase efficiency, thereby reducing overall business costs.
UiPath Process Mining Features
UiPath Process Mining has many valuable key features. Some of the most useful ones include:
UiPath Process Mining Benefits
There are several benefits to implementing UiPath Process Mining. Some of the biggest advantages the solution offers include:
Reviews from Real Users
Below are some reviews and helpful feedback written by UiPath Process Mining users.
PeerSpot user Nilesh P., Associate Director - Cloud Architect at a computer software company, says, “It's easy to develop, maintain, and manage, and it helps in task mining and process mining.” He adds, "With UiPath in place, we are moving away from training people on the core applications, which are pretty complex. We've built a headless frontend, so it's really easy for anybody to join our company and be productive."
A Hyperautomation Architect at an insurance company mentions, “My shortlist of valuable features includes all the different types of analysis. For example, you can do a root cause analysis. In other words, if you have a process that has many different scenarios, you can identify where the problem is. You can also identify bottlenecks with root cause analysis. You do this by looking at the time that has been spent in specific stages or steps within the processes being performed. Another great feature is the ability to see processes at a higher level and take in the whole picture. If a process has too many variances — say there are 20 different ways of doing the task — you can identify which process is the one where that happens more often. This will prompt you to focus on that process for any possible ways to automate it and simplify the complexity.”
Karthikeyan M., Chief Sales & Marketing Officer - RPA evangelist at AQM Technologies, says, "For us, the most important feature of UiPath Process Mining is something called Document Understanding. We have found it to be extremely valuable, given that the current situation we have right now is that it's not just pure automation of manual and repetitive tasks. What we're doing is more along the lines of what you could call "intelligent" automation. Document Understanding plays a great role in this type of process automation because it helps us in automating the reading of documents better and, therefore, helps to automate intelligence for our customers."
We monitor all Process Mining reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.