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Celonis vs UiPath Process Mining comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 26, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.7
Celonis delivers substantial ROI through efficiency, automation, and cost reduction, significantly enhancing processing speed and customer satisfaction.
Sentiment score
7.1
Users experience high ROI with UiPath Process Mining due to improved efficiency, reduced costs, and quick implementation benefits.
In my opinion, there's a positive return on investment.
 

Customer Service

Sentiment score
6.9
Celonis support is fast and responsive, but satisfaction varies; response quality may depend on contract size.
Sentiment score
7.5
UiPath Process Mining is praised for support excellence, though some users see room for improvement in response speed and expertise.
Customer service was super helpful and super responsive during the deployment.
If I have a large contract, Celonis supports the partner with architect solutions or other technical profiles.
From a technical support standpoint, the SMEs are not confident enough in deciding what should be done.
UiPath provides exceptional customer service and support, primarily due to its active community forum, community.uipath.com, which offers 24/7 support from developers and community members.
They prioritize support based on the number of licenses purchased by an organization
 

Scalability Issues

Sentiment score
7.5
Celonis is praised for its scalability, easy integration, and limited infrastructure dependency, surpassing tools like Tableau and Power BI.
Sentiment score
7.2
UiPath Process Mining effectively scales with increasing users, offering smooth expansion but facing challenges with legacy applications and large data.
At the moment, I'd rate scalability six or seven out of ten.
There's significant room for enhancing process integration, data accuracy, and the general applicability of process mining.
UiPath as a whole is scalable and works well for large-scale organizations.
 

Stability Issues

Sentiment score
8.1
Celonis is highly praised for its stable, reliable performance, with users rarely experiencing downtime or technical issues.
Sentiment score
8.0
UiPath Process Mining is stable, often rated 7-9, but may crash with high data; training updates pose challenges.
It's super stable.
We find UiPath Process Mining to be generally stable, particularly with the current build.
 

Room For Improvement

Celonis requires improved user-friendliness, integration, pricing, support, machine learning, and data management for enhanced flexibility and efficiency.
UiPath Process Mining requires improved integration, usability, automation, AI features, competitive pricing, and better onboarding and training resources.
Ultimately, I need niche expertise, combining strong SAP knowledge with Celonis competency.
It is essential for the Celonis solution to have their services and solution models integrated with GenAI.
UiPath Process Mining is associated with a high cost and a difficult learning curve for those unfamiliar with process mining tools.
It should focus on identifying opportunities for automation and resource allocation efficiently.
Maybe adding some competitor analysis would be beneficial, especially if I am using multiple tools.
 

Setup Cost

Celonis is pricey for SMBs, justifiable for enterprises; costs rise with usage despite flexible licensing and free alternatives.
UiPath Process Mining is seen as costly, with high licensing and maintenance fees, complicating ROI assessments for small businesses.
I think it's relatively expensive, but it's also good.
Compared to other solutions such as Power Automate, UiPath is significantly more expensive, with its pro plan starting at $420 per month.
It is a high price for a low rating.
 

Valuable Features

Celonis excels in process mining with user-friendly features and seamless integrations, offering insightful analysis and comprehensive customization options.
UiPath Process Mining excels in visualization, analysis, and integration, enhancing automation and process mapping for diverse business needs.
It's the first solution that combines business competence and capabilities with technological capabilities.
It provides a visualization of the process itself, giving a very good synthesis of performance and helping me find improvements.
It provides root cause analysis, which identifies delays and deviations in processes, visualizes bottlenecks, and assesses their impact with insightful visualizations.
These elements allowed us to effectively understand and improve client interactions and manage complex data, especially in the context of banking operations.
The valuable features include analytics and dashboards.
 

Categories and Ranking

Celonis
Ranking in Process Mining
3rd
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
52
Ranking in other categories
No ranking in other categories
UiPath Process Mining
Ranking in Process Mining
4th
Average Rating
8.0
Reviews Sentiment
6.9
Number of Reviews
79
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of February 2025, in the Process Mining category, the mindshare of Celonis is 18.9%, up from 15.8% compared to the previous year. The mindshare of UiPath Process Mining is 7.2%, down from 9.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Process Mining
 

Featured Reviews

AntonioCardone - PeerSpot reviewer
Enables a data-driven approach to process analysis and helps generate cost savings
This tool allows me to discover value before discussing technology. It's the first solution that combines business competence and capabilities with technological capabilities. With Celonis, I discuss processes and root causes, analyzing the bottleneck resource process. There is an app centered around a data-driven approach. I can create the model and, in a data-driven way, map processes using technology that supports people in investigative activities by finding root causes where processes falter. Celonis emphasizes that these goals aim to generate cost optimization.
Rahul Sharma. - PeerSpot reviewer
A stable solution with a comparison feature that helps people to understand and visualize the impact of a particular task
UiPath Process Mining is as lightweight a tool as it is new. It's not able to handle a lot of logs in one go at high speed. The solution's speed is fairly good, but it should be further increased to make it more powerful to process large amounts of logs. Logs should be as much as possible. We have taken one year's and sometimes two years' logs to understand the behavior. We are not here solving small problems because a lot of money is invested. I have observed that handling a large amount of logs slows down the solution's performance. This area is improving because we are now observing a new version of UiPath Process Mining with improved speed. As a developer, I'll be happy to see that happening more quickly, and I am sure the solution is heading there.
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Top Industries

By visitors reading reviews
Manufacturing Company
14%
Computer Software Company
13%
Financial Services Firm
10%
University
6%
Educational Organization
71%
Computer Software Company
5%
Financial Services Firm
4%
Manufacturing Company
3%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Which is better - Signavio Process Manager or Celonis?
SAP Signavio Process Manager is a very robust industrial-grade business process modeling tool. It is easy to use and does not require too much technological involvement. This solution has a collabo...
What do you like most about Celonis?
Celonis, especially for high-risk finance-related processes, helped us make precise decisions and uncover hidden values within our architecture. It was one of the most significant values our busine...
What is your experience regarding pricing and costs for Celonis?
I think it's relatively expensive, but it's also good. It's a good product, albeit on the expensive side.
What do you like most about UiPath Process Mining?
I would rate the stability of UiPath Process Mining a nine out of ten.
What is your experience regarding pricing and costs for UiPath Process Mining?
UiPath Process Mining is positioned on the expensive tier, with enterprise-level plans being costly. Compared to other solutions such as Power Automate, UiPath is significantly more expensive, with...
What needs improvement with UiPath Process Mining?
One area for improvement is the integration with legacy systems, which can be challenging, especially with older and in-house developed systems that lack good event logs. The setup for process mini...
 

Also Known As

No data available
ProcessGold
 

Overview

 

Sample Customers

Anheuser-Busch InBev, AXA, Bayer, Cisco, Deloitte, Deutsche Telekom, Hitachi, Kellogg's, Lufthansa, and Whirlpool
Lotte Corporation, LexisNexis Risk Solutions, Sunway Group, Deloitte, Heritage Bank
Find out what your peers are saying about Celonis vs. UiPath Process Mining and other solutions. Updated: January 2025.
838,640 professionals have used our research since 2012.