Celonis vs SAP Signavio Process Intelligence comparison

Celonis and SAP are both solutions in the Process Mining category. Celonis is ranked #3 with an average rating of 8.4, while SAP is ranked #7 with an average rating of 7.6. Celonis holds a 38.2% mindshare in PM, compared to SAP’s 13.7% mindshare. Additionally, 100% of Celonis users are willing to recommend the solution, compared to 84% of SAP users who would recommend it.

Celonis

Read 51 Celonis reviews

5,433 Views
2,610 Comparison Views

100% willing to recommend

SAP Signavio Process Intell...

Read 14 SAP Signavio Process Intelligence reviews

1,132 Views
620 Comparison Views

84% willing to recommend

Celonis

SAP Signavio Process Intell...

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Executive SummaryUpdated on Dec 1, 2024

Celonis and SAP Signavio Process Intelligence compete in the process mining and intelligence space. Celonis holds the upper hand due to its extensive features and process optimization capabilities, despite higher pricing.

Features: Celonis offers advanced process mining, machine learning, and AI features that streamline root cause analysis and optimize processes. It integrates robustly with platforms like SAP, ServiceNow, and Salesforce. SAP Signavio Process Intelligence provides process simulation, documentation, and data mapping, emphasizing end-to-end process efficiency with its Collaboration Hub.

Room for Improvement: Celonis could improve in task mining, simplifying user experience, and log analysis complexity, which often requires technical support. SAP Signavio needs better pricing transparency and integration across non-SAP platforms, while expanding features like dashboarding and AI could enhance usability.

Ease of Deployment and Customer Service: Celonis offers flexible deployment options including public, private, and hybrid clouds. Customer service receives mixed reviews, with good professionalism but inconsistent response times. SAP Signavio shares deployment flexibility, often using public and hybrid clouds, with satisfactory technical support needing more proactive engagement.

Pricing and ROI: Celonis is seen as expensive with costs arising from data and user charges, yet users find value due to extensive features and strong ROI from cost and time savings. SAP Signavio's pricing is criticized but considered slightly more affordable than Celonis; users value its ROI though seek better pricing clarity.

To learn more, read our detailed Celonis vs. SAP Signavio Process Intelligence Report (Updated: January 2025).

Buyer's Guide

Celonis vs. SAP Signavio Process Intelligence

January 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Celonis

Ranking in Process Mining

3rd

Average Rating

8.4

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

No ranking in other categories

SAP Signavio Process Intell...

Ranking in Process Mining

7th

Average Rating

7.6

Reviews Sentiment

6.3

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of January 2025, in the Process Mining category, the mindshare of Celonis is 38.2%, down from 38.6% compared to the previous year. The mindshare of SAP Signavio Process Intelligence is 13.7%, up from 8.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Process Mining

Featured Reviews

Andrei Lupu

Continuous Improvement&Automation manager at Carrier

Allows users to go through data easily and visualize processes and offers good scalability

I would rate the scalability a ten out of ten. It is very easy to scale. It works globally. I can analyze data globally. I can go see the process end-to-end for various streams. It's a very good tool. We have high-profile managers and directors using Celonis for the outcome. They are not working with Celonis per se, but they are using the outcomes and the results of the website. There are around 50 end users using this solution in my company. It's used every single day. The data is uploaded daily automatically from SAP. So, all the data is gathered, and the functionality gives value. We plan to increase the further usage. We want to extend it to another team, but it's about budget and cost. So, we will see how we will do that.

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Venkat Sivaprakash

Global Buisness Services at Accenture

A scalable and stable tool that needs to provide its users with an exact focus on where process transformations can happen

Certain areas that provide users with an exact focus on where process transformations can happen are available in Silico but not in SAP Signavio Process Intelligence. The aforementioned reason can be considered for improvement. The product doesn't allow me to focus on a particular value stream and how the value stream performs. I wish the future releases of the product possess the aforementioned capabilities since only Silico has such capabilities right now, while Signavio and Celonis fail to offer Silico's capabilities.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Celonis provides valuable features with in-depth analysis models and UI."

"In my opinion, it's quite an advanced tool."

"Celonis is intuitive, powerful, and user-friendly."

"The real-time replication was just implemented and is quite useful."

"My two favorite features are execution management and process intelligence, which provide 360-degree data."

"The analyst role within this solution is very good; it provides a transaction dashboard, and KPI module, that are completely customizable."

"We can use it to discover processes and mitigate the mistakes in the process."

"The most effective feature of Celonis is its capacity to analyze processes and uncover optimization opportunities through its visualizations of process variances."

More Celonis pros

"I like the tool's ability to visualize the entire process flow, how the process flow flows, and what deviations happen from the process flow. It also helps to figure out the process bottlenecks."

"Being able to deploy in shorter cuts."

"The product's best feature is the connection and integration between all of the capabilities."

"By clearly defining process owners, customers can not only better achieve their goals but are always accountable to partners and audits."

"Everything is valuable. If you're looking at the process documentation feature, it's really easy to use. We have official training from Signavio trainers, but sometimes I do the training myself very shortly for our colleagues. In less than one or two hours, they are already able to model the business process themselves. The language is really easy. The user interface is really easy. If you're talking about process simulation, we have customers and clients internally who are using it a lot, because they are from logistics or operations. They have numbers and KPIs behind the process. They know their numbers, so they have to see how they can improve a given business processes with a change in the task sequence or a change in the numbers of KPIs. If you're talking about the process mining, it is integrated into the whole solution."

"It's easy to set up."

"Predominantly, it enables financial services organizations to build up process knowledge and improve operational efficiency."

"The product is relatively user friendly, it does what you need it to do."

More SAP Signavio Process Intelligence pros

Cons

"Celonis is a little more expensive than UiPath. Maybe they can work on making it less expensive."

"The UI could be improved."

"The marketplace should offer process connectors for Oracle JDEdwards, and Peoplesoft."

"Celonis' data engineering processes should be transformed into a low-code structure"

"Similar to what SAP is doing with S/4HANA, Celonis should allow business users to create their own analytics tab. In my previous organization, business analysts were the only ones who were actively building these reports with Celonis, whereas SAP platforms are now allowing the business users to create their own reports with graphics and all other things based on the data that is presented. This is one thing that Celonis needs. Currently, just the technical teams are doing that. Sometimes, when we were looking at five years of data, it used to take up to 3 seconds. It wasn't bad, but we had to wait a little bit. It probably also had to do with the server. I don't know if it can be used on mobile devices. If not, that will be the way to go. They should mobilize it to allow people to see these reports on their mobile devices."

"The price is high for us."

"The price could be better, but complexity is the biggest problem. Celonis is quite easy to operate once the customizations are done. You need a large amount of skill and knowledge to work with the tool. You need to understand it and know more than the basics."

"It requires specialized expertise to set it up in the backend."

More Celonis cons

"The area that could be improved in SAP Signavio Process Intelligence is its Journey modeling feature."

"The solution is not very intuitive. It is very complicated to use."

"It could be more scalable."

"The UI could be improved."

"I would like to see a better version of the solution."

"Interface could be more user friendly."

"The challenge for a solution that utilizes modeling notations, is that the look and feel of the models (e.g. in BPMN) is pre-defined."

"With the new release, I have some problems. Actually with Signavio, many of the processes are not viewable for unclear reasons. The product itself is reachable most of the time, but some processes are not there. Some pages do not loading at times."

More SAP Signavio Process Intelligence cons

Pricing and Cost Advice

"The cost of the software for us or the client is on the higher end."

"It is an expensive solution."

"The solution’s pricing is high when compared to other process mining tools."

"Pricing-wise, Celonis is a five out of ten right now because my clients just started with the solution. When my clients start looking at scaling Celonis, the cost will grow. Every user has an additional charge, and every gig of data you bring in costs extra."

"Celonis has the highest pricing in the process mining domain."

"The product is pretty expensive but reasonable."

"Celonis is a little more expensive than UiPath."

"It is only affordable for large or public companies."

More Celonis pricing and cost advice

"The costs of the solution require transparency since sometimes it refers to the number of users and sometimes the amount of volume that is used"

"The solution is expensive, and I rate it an eight out of ten."

"The pricing is expensive."

"It is a fairly expensive solution."

"I would not say the product was terribly expensive but I would not say it was cheap either."

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Top Industries

By visitors reading reviews

Manufacturing Company

13%

Computer Software Company

13%

Financial Services Firm

10%

University

Computer Software Company

19%

Manufacturing Company

15%

Energy/Utilities Company

10%

University

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

Which is better - Signavio Process Manager or Celonis?

SAP Signavio Process Manager is a very robust industrial-grade business process modeling tool. It is easy to use and does not require too much technological involvement. This solution has a collabo...

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What do you like most about Celonis?

Celonis, especially for high-risk finance-related processes, helped us make precise decisions and uncover hidden values within our architecture. It was one of the most significant values our busine...

See all answers

What is your experience regarding pricing and costs for Celonis?

The price is a little bit expensive when compared to others. That said, it offers features that other competitors don't have.

See all answers

What do you like most about SAP Signavio Process Intelligence?

The product helps us build solid business use cases.

See all answers

What is your experience regarding pricing and costs for SAP Signavio Process Intelligence?

The solution is expensive but lesser than SolarWinds. It comes with free SAP licenses.

See all answers

What needs improvement with SAP Signavio Process Intelligence?

The solution is not very intuitive. It is very complicated to use.

See all answers

Comparisons

SAP Signavio Process Manager vs Celonis

Compared 50% of the time

UiPath Process Mining vs Celonis

Compared 12% of the time

Software AG ARIS Process Mining vs Celonis

Compared 5% of the time

Scout Platform vs Celonis

Compared 5% of the time

Microsoft Power Automate vs Celonis

Compared 3% of the time

More Celonis Competitors

QPR ProcessAnalyzer vs SAP Signavio Process Intelligence

Compared 10% of the time

Software AG ARIS Process Mining vs SAP Signavio Process Intelligence

Compared 7% of the time

UiPath Process Mining vs SAP Signavio Process Intelligence

Compared 6% of the time

Microsoft Power Automate vs SAP Signavio Process Intelligence

Compared 5% of the time

More SAP Signavio Process Intelligence Competitors

Product Reports

Buyer's Guide

Celonis

January 2025

Download Celonis product report

Buyer's Guide

SAP Signavio Process Intelligence

December 2024

SAP Signavio Process Intelligence report

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Celonis

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SAP

Overview

Celonis is the global leader in execution management. Powered by its process mining core, Celonis has evolved from its beginnings as a Process Mining company into an execution management pioneer, enabling companies to unlock execution capacity and perform at full potential. Celonis offers advanced technology in data execution, combining real-time process data, the intelligence to make sense of that data, and the execution capacity to take immediate, decisive action. Celonis’ Execution Management System makes data work for its customers by identifying inefficiencies and weaving interconnected processes together – thereby eliminating billions in corporate inefficiencies, empowering better business decisions and triggering the right actions automatically. Celonis is headquartered in Munich, Germany and New York City, USA and has 15 offices worldwide.

Signavio Process Intelligence enables business users worldwide to run in-depth process analyses. ... Identify the root causes of poorly performing processes by detecting and visualizing compliance violations, monitor your process performance and act on critical cases and performance bottlenecks.

Sample Customers

Anheuser-Busch InBev, AXA, Bayer, Cisco, Deloitte, Deutsche Telekom, Hitachi, Kellogg's, Lufthansa, and Whirlpool

NBN, T-System, Transurban, Audi BKK, Taifun, Met Office, Esquel Group, Sivantos, Consensus, Sirona

Buyer's Guide

Celonis vs. SAP Signavio Process Intelligence

January 2025

Free Report: Celonis vs. SAP Signavio Process Intelligence

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