Celonis vs SAP Signavio Process Intelligence comparison

Celonis and SAP are both solutions in the Process Mining category. Celonis is ranked #3 with an average rating of 8.3, while SAP is ranked #7 with an average rating of 7.6. Celonis holds a 18.9% mindshare in PM, compared to SAP’s 6.4% mindshare. Additionally, 100% of Celonis users are willing to recommend the solution, compared to 84% of SAP users who would recommend it.

Celonis

Read 52 Celonis reviews

5,129 Views
2,466 Comparison Views

100% willing to recommend

SAP Signavio Process Intell...

Read 14 SAP Signavio Process Intelligence reviews

1,094 Views
605 Comparison Views

84% willing to recommend

Celonis

SAP Signavio Process Intell...

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Executive SummaryUpdated on Dec 1, 2024

Celonis and SAP Signavio Process Intelligence compete in the process mining and intelligence space. Celonis holds the upper hand due to its extensive features and process optimization capabilities, despite higher pricing.

Features: Celonis offers advanced process mining, machine learning, and AI features that streamline root cause analysis and optimize processes. It integrates robustly with platforms like SAP, ServiceNow, and Salesforce. SAP Signavio Process Intelligence provides process simulation, documentation, and data mapping, emphasizing end-to-end process efficiency with its Collaboration Hub.

Room for Improvement: Celonis could improve in task mining, simplifying user experience, and log analysis complexity, which often requires technical support. SAP Signavio needs better pricing transparency and integration across non-SAP platforms, while expanding features like dashboarding and AI could enhance usability.

Ease of Deployment and Customer Service: Celonis offers flexible deployment options including public, private, and hybrid clouds. Customer service receives mixed reviews, with good professionalism but inconsistent response times. SAP Signavio shares deployment flexibility, often using public and hybrid clouds, with satisfactory technical support needing more proactive engagement.

Pricing and ROI: Celonis is seen as expensive with costs arising from data and user charges, yet users find value due to extensive features and strong ROI from cost and time savings. SAP Signavio's pricing is criticized but considered slightly more affordable than Celonis; users value its ROI though seek better pricing clarity.

To learn more, read our detailed Celonis vs. SAP Signavio Process Intelligence Report (Updated: January 2025).

Buyer's Guide

Celonis vs. SAP Signavio Process Intelligence

January 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Celonis

Ranking in Process Mining

3rd

Average Rating

8.4

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

No ranking in other categories

SAP Signavio Process Intell...

Ranking in Process Mining

7th

Average Rating

7.6

Reviews Sentiment

6.3

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of February 2025, in the Process Mining category, the mindshare of Celonis is 18.9%, up from 15.8% compared to the previous year. The mindshare of SAP Signavio Process Intelligence is 6.4%, up from 3.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Process Mining

Featured Reviews

AntonioCardone

Senior Development Manager at Lutech

Enables a data-driven approach to process analysis and helps generate cost savings

This tool allows me to discover value before discussing technology. It's the first solution that combines business competence and capabilities with technological capabilities. With Celonis, I discuss processes and root causes, analyzing the bottleneck resource process. There is an app centered around a data-driven approach. I can create the model and, in a data-driven way, map processes using technology that supports people in investigative activities by finding root causes where processes falter. Celonis emphasizes that these goals aim to generate cost optimization.

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TigerPillay

Principal Consultant at Avadeen Consulting

Comprehensive understanding and efficiency of operational processes

Predominantly, it enables financial services organizations to build up process knowledge and improve operational efficiency The most valuable features are Process Manager and Process Governance functionalities. The area that could be improved in SAP Signavio Process Intelligence is its Journey…

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"I have found the automatic mapping of the processes themselves to be a valuable feature."

"We use the tool for supply chain transformation. The tool has helped us find the bottlenecks in the supply chain like where the delay occurred in delivery, payment, etc. We had to extract two years' of data from the SAP system and an internal tool. We fed the data into Celonis and it created a process map for us with hundreds of variations. It has helped us see where exactly the bottleneck was. The tool has also helped us generate a lot of reviews and KPIs. It has helped us to find the problem and the remedy through process optimization."

"In my opinion, it's quite an advanced tool."

"It performs well for connecting multiple processes."

"The real-time replication was just implemented and is quite useful."

"It provides seamless unified views with awesome drill down options."

"We can observe the flow and invoices."

"It's the first solution that combines business competence and capabilities with technological capabilities."

More Celonis pros

"The product's best feature is the connection and integration between all of the capabilities."

"The most valuable feature is the integration model."

"The initial setup was simple. One can know how exactly the process performs just by clicking a few buttons."

"The product helps us build solid business use cases."

"Predominantly, it enables financial services organizations to build up process knowledge and improve operational efficiency."

"One of the most valuable things about process intelligence is that it allows you to mine data over a long period of time, such as one or two years. This gives us a deep understanding of how your processes actually work."

"I like the tool's ability to visualize the entire process flow, how the process flow flows, and what deviations happen from the process flow. It also helps to figure out the process bottlenecks."

"Everything is valuable. If you're looking at the process documentation feature, it's really easy to use. We have official training from Signavio trainers, but sometimes I do the training myself very shortly for our colleagues. In less than one or two hours, they are already able to model the business process themselves. The language is really easy. The user interface is really easy. If you're talking about process simulation, we have customers and clients internally who are using it a lot, because they are from logistics or operations. They have numbers and KPIs behind the process. They know their numbers, so they have to see how they can improve a given business processes with a change in the task sequence or a change in the numbers of KPIs. If you're talking about the process mining, it is integrated into the whole solution."

More SAP Signavio Process Intelligence pros

Cons

"Celonis needs to improve the feature channel. They should incorporate more generative AI elements into their solution."

"Celonis could improve by expanding its use beyond finance areas into infrastructure domains, such as networks and server utilization."

"It would help if they had more integrations and automation features."

"Celonis does not provide a detailed picture of user activities within processes because it relies on event logs from ERP systems."

"I would really appreciate it if Celonis had significant compatibility with robotic process automation solutions. Once they define the process and understand it, streamline it, optimize it, and take inputs around it. When they reconfigure the process, there should be good compatibility with any of the automation tools, wherein I can integrate for robotic process automation, where I can streamline many of these processes on the application itself. Today, I need to extract this process and reload it into other tools, like UiPath, to integrate them with Automation Anywhere. If this tool can provide that efficiency, that would be great. I'm a data analytics guy. I lead a data analytics team. So technically, I would primarily look at if this can give me a visualization opportunity and integrate that in terms of the data."

"It should be more flexible. It is not particularly flexible in the way it works, and it is quite rigid. It has some very strong structures that you have to follow. It could certainly be made more user-friendly to understand and should have fewer requirements for manipulation of the data to create the visualizations. We should also get better support from Celonis, and they also need to make the licensing model slightly different."

"The price is high for us."

"The cost could be improved."

More Celonis cons

"The product doesn't allow me to focus on a particular value stream and how the value stream performs."

"The challenge for a solution that utilizes modeling notations, is that the look and feel of the models (e.g. in BPMN) is pre-defined."

"Interface could be more user friendly."

"There could be more standard interfaces for importing data from the various systems in the process landscape."

"The UI could be improved."

"I would like to see a better version of the solution."

"The solution is not very intuitive. It is very complicated to use."

"It could be more scalable."

More SAP Signavio Process Intelligence cons

Pricing and Cost Advice

"Celonis is cost-effective."

"It is an expensive solution."

"The solution’s pricing is high when compared to other process mining tools."

"Celonis has the highest pricing in the process mining domain."

"Celonis offers free learning possibilities. I am using the free version of Celonis."

"The pricing is reasonable."

"I rate Celonis' pricing a ten out of ten because it is expensive."

"The product is pretty expensive but reasonable."

More Celonis pricing and cost advice

"The solution is expensive, and I rate it an eight out of ten."

"The pricing is expensive."

"It is a fairly expensive solution."

"The costs of the solution require transparency since sometimes it refers to the number of users and sometimes the amount of volume that is used"

"I would not say the product was terribly expensive but I would not say it was cheap either."

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Top Industries

By visitors reading reviews

Manufacturing Company

14%

Computer Software Company

13%

Financial Services Firm

10%

University

Computer Software Company

22%

Manufacturing Company

15%

University

Energy/Utilities Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

Which is better - Signavio Process Manager or Celonis?

SAP Signavio Process Manager is a very robust industrial-grade business process modeling tool. It is easy to use and does not require too much technological involvement. This solution has a collabo...

See all answers

What do you like most about Celonis?

Celonis, especially for high-risk finance-related processes, helped us make precise decisions and uncover hidden values within our architecture. It was one of the most significant values our busine...

See all answers

What is your experience regarding pricing and costs for Celonis?

I think it's relatively expensive, but it's also good. It's a good product, albeit on the expensive side.

See all answers

What do you like most about SAP Signavio Process Intelligence?

The product helps us build solid business use cases.

See all answers

What is your experience regarding pricing and costs for SAP Signavio Process Intelligence?

The solution is expensive but lesser than SolarWinds. It comes with free SAP licenses.

See all answers

What needs improvement with SAP Signavio Process Intelligence?

The solution is not very intuitive. It is very complicated to use.

See all answers

Comparisons

SAP Signavio Process Manager vs Celonis

Compared 53% of the time

UiPath Process Mining vs Celonis

Compared 10% of the time

Scout Platform vs Celonis

Compared 5% of the time

Software AG ARIS Process Mining vs Celonis

Compared 4% of the time

Microsoft Power Automate vs Celonis

Compared 4% of the time

More Celonis Competitors

QPR ProcessAnalyzer vs SAP Signavio Process Intelligence

Compared 8% of the time

Microsoft Power Automate vs SAP Signavio Process Intelligence

Compared 6% of the time

UiPath Process Mining vs SAP Signavio Process Intelligence

Compared 6% of the time

Software AG ARIS Process Mining vs SAP Signavio Process Intelligence

Compared 6% of the time

More SAP Signavio Process Intelligence Competitors

Product Reports

Buyer's Guide

Celonis

February 2025

Download Celonis product report

Buyer's Guide

SAP Signavio Process Intelligence

January 2025

SAP Signavio Process Intelligence report

Download SAP Signavio Process Intelligence product report

Overview

Celonis is the global leader in execution management. Powered by its process mining core, Celonis has evolved from its beginnings as a Process Mining company into an execution management pioneer, enabling companies to unlock execution capacity and perform at full potential. Celonis offers advanced technology in data execution, combining real-time process data, the intelligence to make sense of that data, and the execution capacity to take immediate, decisive action. Celonis’ Execution Management System makes data work for its customers by identifying inefficiencies and weaving interconnected processes together – thereby eliminating billions in corporate inefficiencies, empowering better business decisions and triggering the right actions automatically. Celonis is headquartered in Munich, Germany and New York City, USA and has 15 offices worldwide.

Celonis

Signavio Process Intelligence enables business users worldwide to run in-depth process analyses. ... Identify the root causes of poorly performing processes by detecting and visualizing compliance violations, monitor your process performance and act on critical cases and performance bottlenecks.

SAP

Sample Customers

Anheuser-Busch InBev, AXA, Bayer, Cisco, Deloitte, Deutsche Telekom, Hitachi, Kellogg's, Lufthansa, and Whirlpool

NBN, T-System, Transurban, Audi BKK, Taifun, Met Office, Esquel Group, Sivantos, Consensus, Sirona

Buyer's Guide

Celonis vs. SAP Signavio Process Intelligence

January 2025

Free Report: Celonis vs. SAP Signavio Process Intelligence

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