We performed a comparison between Celonis and SAP Signavio Process Intelligence based on real PeerSpot user reviews.
Find out in this report how the two Process Mining solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The training material is good. The information is very systematic, detailed, and comprehensive. They have a training video for almost every single thing, which makes it easier to know how to use the tool."
"Celonis, especially for high-risk finance-related processes, helped us make precise decisions and uncover hidden values within our architecture. It was one of the most significant values our business identified. Additionally, it helped us during the migration process."
"The analyst role within this solution is very good; it provides a transaction dashboard, and KPI module, that are completely customizable."
"Celonis provides valuable features with in-depth analysis models and UI."
"Cause analyzer is a very good feature."
"We can observe the flow and invoices."
"The solution has very detailed documentation for technical items so it is very easy for developers to use."
"They have in-built connectors for connecting to various systems."
"The most valuable feature is the integration model."
"The product's best feature is the connection and integration between all of the capabilities."
"Predominantly, it enables financial services organizations to build up process knowledge and improve operational efficiency."
"One of the most valuable things about process intelligence is that it allows you to mine data over a long period of time, such as one or two years. This gives us a deep understanding of how your processes actually work."
"The product helps us build solid business use cases."
"By clearly defining process owners, customers can not only better achieve their goals but are always accountable to partners and audits."
"The initial setup was simple. One can know how exactly the process performs just by clicking a few buttons."
"The product is relatively user friendly, it does what you need it to do."
"Celonis should have the ability to automate in the next release, in my opinion."
"Celonis isn't particularly useful when you have many manual processes without systems or back-office."
"The Process Query Language (PQL) native language used in Celonis needs improvements. It has most of the process-related functions but we have queries from clients that cannot be done in PQL."
"In the next release, I would like for them to integrate more custom features to ease the process of having multiple solutions. I would like to be able to integrate it with other solutions."
"One area for improvement is that, while Celonis has existing APIs for some domains like accounts, it lacks ready-made ones for others, like financial services. This means we need to customize our data channels so the data can be used by Celonis."
"It could be less expensive."
"Lacks a couple of algorithms that can better identify bottlenecks and provide a better view of them."
"The solution must be more user-friendly."
"The challenge for a solution that utilizes modeling notations, is that the look and feel of the models (e.g. in BPMN) is pre-defined."
"When it comes to Signavio, as I've worked on Celonis, I've observed two things in Celonis and Signavio. In Celonis, using the process mining tool, we can implement automation skills. So we can take actions to improve the process as well. That is one thing."
"Interface could be more user friendly."
"There could be more standard interfaces for importing data from the various systems in the process landscape."
"It could be more scalable."
"I would like to see a better version of the solution."
"SAP has to figure out a better way to price it. Their licensing structure isn't ideal as it's based on data; therefore, it's hard to estimate client costs."
"SAP Signavio Process Intelligence slows down when you feed a lot of data. It needs to improve its processing ability. The tool should also incorporate AI features that can automate things. Many of the competitors have this feature."
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Celonis is ranked 1st in Process Mining with 44 reviews while SAP Signavio Process Intelligence is ranked 6th in Process Mining with 13 reviews. Celonis is rated 8.4, while SAP Signavio Process Intelligence is rated 7.6. The top reviewer of Celonis writes "Great process mining, process discovery, and opportunity identification". On the other hand, the top reviewer of SAP Signavio Process Intelligence writes "A scalable and stable tool that needs to provide its users with an exact focus on where process transformations can happen". Celonis is most compared with SAP Signavio Process Manager, UiPath Process Mining, Software AG ARIS Process Mining, Scout Platform and Minit, whereas SAP Signavio Process Intelligence is most compared with UiPath Process Mining, QPR ProcessAnalyzer and Software AG ARIS Process Mining. See our Celonis vs. SAP Signavio Process Intelligence report.
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