Appian and Celonis compete in the area of business process management and analytics. Appian has the upper hand with its rapid low-code development and user-friendly architecture, while Celonis excels in offering deep analytics with process mining capabilities.
Features: Appian offers rapid low-code development, robust process modeling, and seamless integration, providing a cohesive user experience. Celonis specializes in process mining, offering in-depth business process analytics, automation features, and process optimization tools.
Room for Improvement: Appian could improve by offering more flexible interface customization, better handling of complex models, and enhanced integration with enterprise systems. Celonis needs to simplify data integration, enhance usability with more intuitive interfaces, and offer more flexible licensing options.
Ease of Deployment and Customer Service: Appian provides easy deployment options in public and hybrid clouds and robust customer support with active community engagement. Celonis offers deployment in public and private clouds, with generally good customer support, though it could benefit from faster response times and more user-focused resources.
Pricing and ROI: Appian is considered expensive but provides rapid development benefits with a positive ROI perceived by users. Celonis also has high costs but delivers substantial value with its robust process analytics, though its pricing model could be more adaptable.
Appian is very efficient, allowing us to build a lot of applications within a financial year, making it cost-effective.
In my opinion, there's a positive return on investment.
Their customer service is responsive, and the team is very prompt for support.
The technical support is generally good.
Appian has a community where I can put my questions.
If I have a large contract, Celonis supports the partner with architect solutions or other technical profiles.
Customer service was super helpful and super responsive during the deployment.
Appian is scalable, but it depends on how you build your applications.
Initially, without much coding, I can easily handle five thousand records.
At the moment, I'd rate scalability six or seven out of ten.
It depends on how it has been designed and how it has been configured.
It's super stable.
I would like to see more enhancement in the user interface to allow more freedom in designing the sites and pages.
If there is a very complex process that includes a lot of data transitioning and memory-centric processes, it consumes a lot of memory.
Ultimately, I need niche expertise, combining strong SAP knowledge with Celonis competency.
It is essential for the Celonis solution to have their services and solution models integrated with GenAI.
On the pricier side, both Appian and Pega are enterprise-level solutions, placing them on the slightly higher side.
The pricing of Appian is based on the number of users and generally ranges from 70 to 100 USD per user per month.
I think it's relatively expensive, but it's also good.
The zero-code integration feature is remarkable, allowing for ease of data transfer and workflow enhancement.
I can create tables, perform database-related activities, and create multiple tables.
It is easy for me to define the process and create configurable workflows.
It provides a visualization of the process itself, giving a very good synthesis of performance and helping me find improvements.
It's the first solution that combines business competence and capabilities with technological capabilities.
Appian is a unified low-code platform and solution used by businesses to build enterprise applications and workflows. This product adapts to the needs of clients and the technologies they are already using to combine their data in a single workflow and maximize resources. The platform has four main components through which it transforms the work process for companies of various sizes. They are:
Appian is utilized across a diverse set of industries, including automotive and manufacturing, energy and utilities, education, financial services, telecom and media, transportation, retail, insurance, healthcare, and life sciences. The most frequent use cases of Appian are customer journey, governance, risk and compliance, operational efficiency, supply chain, distributed order management, and environmental, social, and governance (ESG) management.
Appian Features
Appian has various features that allow users to create solutions for their businesses. These features can be separated into a few groups according to function, including automation, low-code application development, and integrations and data. Some of the most frequently used features of Appian include:
Appian Benefits
The benefits of using Appian include:
Reviews from Real Users
A practice leader - digital process automation at a computer software company values Appian highly because the product is easy to develop, low-code, and has a good user interface.
Alan G., an advisory board member at Codecon VR, Appian offers a clear application life cycle, easy to learn documentation, and comes with a fundamentals course.
Celonis is the global leader in execution management. Powered by its process mining core, Celonis has evolved from its beginnings as a Process Mining company into an execution management pioneer, enabling companies to unlock execution capacity and perform at full potential. Celonis offers advanced technology in data execution, combining real-time process data, the intelligence to make sense of that data, and the execution capacity to take immediate, decisive action. Celonis’ Execution Management System makes data work for its customers by identifying inefficiencies and weaving interconnected processes together – thereby eliminating billions in corporate inefficiencies, empowering better business decisions and triggering the right actions automatically. Celonis is headquartered in Munich, Germany and New York City, USA and has 15 offices worldwide.
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