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Appian vs Celonis comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 29, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

No sentiment score available
Appian's technical support is responsive and helpful, though some users desire quicker response times and better prioritization.
No sentiment score available
 

Room For Improvement

Sentiment score
4.7
Appian requires improved tutorials, flexible UI design, better Microsoft integration, enhanced automation, and seamless mobile UX for new users.
No sentiment score available
 

Scalability Issues

Sentiment score
7.0
Appian is scalable and flexible, supporting integration, distributed environments, and cloud deployment, but faces challenges with large data volumes.
No sentiment score available
 

Setup Cost

Sentiment score
5.0
Appian's pricing ranges from $90 to $2000+ monthly, often cheaper than Pega, but complex and expensive for on-premises setups.
No sentiment score available
 

Stability Issues

Sentiment score
8.5
Appian is highly stable with 99.99% uptime, minimal issues, and strong user satisfaction regarding performance and ease of use.
No sentiment score available
 

Valuable Features

Sentiment score
8.1
Appian excels in rapid, low-code development, seamless integration, extensive automation, superior interface, and excellent technical support, enhancing productivity and scalability.
No sentiment score available
 

Categories and Ranking

Appian
Ranking in Process Mining
6th
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
59
Ranking in other categories
Business Process Management (BPM) (6th), Process Automation (4th), Rapid Application Development Software (5th), Low-Code Development Platforms (4th)
Celonis
Ranking in Process Mining
3rd
Average Rating
8.4
Reviews Sentiment
6.6
Number of Reviews
50
Ranking in other categories
No ranking in other categories
 

Featured Reviews

Devashish Mishra - PeerSpot reviewer
Low resource consumption, easy setup, and stable
To determine whether a platform, such as Appian, is suitable for your domain industry, you must first assess whether it offers any out-of-the-box features relevant to your needs. If it does, utilizing that platform would be the best option since it already has the required functionalities. If the available features do not align with your requirements, consider choosing a platform that can easily build such services. Attempting to modify pre-existing features on a platform is a challenging task, and any upgrades to the platform could pose further issues for users. The solution has high performance but the main issue is the lack of customization after deploying it. I rate Appian an eight out of ten.
Shaif Tazir - PeerSpot reviewer
Offers easy integrations, end-to-end process view and an EMS feature to identify inefficiencies
Celonis' data engineering processes should be transformed into a low-code structure. Excessive coding is still required across the Starter Kits, where the market is focusing on low-code automation or transformations. The tool's UI should also be more intuitive. The data engineering pipeline within Celonis is highly technical. The interface in future versions of Celonis can have a drag-and-drop format with a more intuitive configuration. If you check other solutions like Power BI, business professionals can use it without technical experience, but usually, the same person won't be able to use Celonis freely. In the standard deployment of Celonis, you will need one project manager, an expert value architect, and two or three developers to manage the design pipeline. If your organization has a partner for executing all the Celonis pipelines, then it must be ensured that a COE is assigned in-house for hypercare needs. For instance, if some KPIs need to be changed or if irrelevancy is found, maintenance needs to be implemented every year or every six months for KPI adjustments and rebuilding of sources or logic. The aforementioned maintenance tasks for Celonis are usually carried out by an in-house COE; without a COE, maintenance can become challenging.
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Top Industries

By visitors reading reviews
Educational Organization
28%
Financial Services Firm
17%
Computer Software Company
11%
Government
6%
Manufacturing Company
13%
Computer Software Company
13%
Financial Services Firm
10%
Energy/Utilities Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Which do you prefer - Appian or Camunda Platform?
Appian is fast when building simple to medium solutions. This solution offers simple drag-and-drop functionality with easy plug-and-play options. The initial setup was seamless and very easy to imp...
Is Appian a suitable solution for beginners who have no additional preparation?
Appian is actually pretty big on educating its users, including with courses that reward you with certifications. There is a whole section on their company’s website where you can check out the edu...
Is it easy to set up Appian or did you have to resort to professional help?
We had some issues when we were setting up Appian. It was quite surprising, since this is a low-code tool which, in its essence, means it is meant for business users and inexperienced beginners. So...
Which is better - Signavio Process Manager or Celonis?
SAP Signavio Process Manager is a very robust industrial-grade business process modeling tool. It is easy to use and does not require too much technological involvement. This solution has a collabo...
What do you like most about Celonis?
Celonis, especially for high-risk finance-related processes, helped us make precise decisions and uncover hidden values within our architecture. It was one of the most significant values our busine...
What is your experience regarding pricing and costs for Celonis?
The price is a little bit expensive when compared to others. That said, it offers features that other competitors don't have.
 

Comparisons

 

Also Known As

Appian BPM, Appian AnyWhere, Appian Enterprise BPMS
No data available
 

Learn More

 

Overview

 

Sample Customers

Hansard Global plc, Punch Taverns, Pirelli, Crawford & Company, EDP Renewables, Queensland Government Department of State Development, Infrastructure and Planning (, Bank of Tennessee
Anheuser-Busch InBev, AXA, Bayer, Cisco, Deloitte, Deutsche Telekom, Hitachi, Kellogg's, Lufthansa, and Whirlpool
Find out what your peers are saying about Appian vs. Celonis and other solutions. Updated: October 2024.
816,636 professionals have used our research since 2012.