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ABBYY Timeline vs Celonis comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ABBYY Timeline
Ranking in Process Mining
12th
Average Rating
9.0
Reviews Sentiment
8.2
Number of Reviews
1
Ranking in other categories
No ranking in other categories
Celonis
Ranking in Process Mining
3rd
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
52
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of April 2025, in the Process Mining category, the mindshare of ABBYY Timeline is 2.0%, up from 1.2% compared to the previous year. The mindshare of Celonis is 19.8%, up from 15.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Process Mining
 

Featured Reviews

reviewer2093802 - PeerSpot reviewer
Optimizes business processes, is user-friendly and flexible
The software is user-friendly, flexible, and can be used with various data sources. It provides various reports and charts that help organizations to identify areas for improvement and optimize their processes. ABBYY Timeline is a great choice for business process analysts, process owners, and IT professionals who are looking for a tool to help them analyze and optimize their processes. The process flow/diagram is the most valuable feature, as it offers a helpful visual simulation that allows users to see what's happening in the grand scheme of things and then drill down into specific tasks and processes to see where the bottlenecks are. For those companies that look for the low-hanging fruit in terms of process automation and operational excellence, this is the tool you need to succeed.
AntonioCardone - PeerSpot reviewer
Enables a data-driven approach to process analysis and helps generate cost savings
This tool allows me to discover value before discussing technology. It's the first solution that combines business competence and capabilities with technological capabilities. With Celonis, I discuss processes and root causes, analyzing the bottleneck resource process. There is an app centered around a data-driven approach. I can create the model and, in a data-driven way, map processes using technology that supports people in investigative activities by finding root causes where processes falter. Celonis emphasizes that these goals aim to generate cost optimization.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"ABBYY Timeline provides various reports and charts that help us identify areas for improvement and optimize our business processes."
"For the amount of information that it processes, it works relatively fast. I like the visual presentation and the interface is intuitive. I also like that Celonis has a learning academy."
"From a features perspective, the discovery and analytics parts of Celonis have been valuable, especially the analytics and all of the out-of-the-box process connectors."
"We used to draw errors to be processed manually, and now you can get the digital information directly with the help of Celonis."
"We can use it to discover processes and mitigate the mistakes in the process."
"It is a very strong and very powerful solution. You can seamlessly process a large amount of data. It doesn't take a long time to do the analysis. It provides the analysis matrix, which basically includes all the analytics that need to be performed for the transactions. You can drill down really fast within graphics. You can double click and drill down to specific areas for more details. It is very intuitive and easy to use."
"One of the vital features is the solution's easy integration with varying sources"
"The solution offers very good division management."
"They have in-built connectors for connecting to various systems."
 

Cons

"There are a couple of new features available in Timeline that still need more time to mature."
"It would help if they had more integrations and automation features."
"The tool must have better process graphs."
"Celonis needs to improve the feature channel. They should incorporate more generative AI elements into their solution."
"We would like this solution to be more flexible in how it interacts with other cloud-based database solutions, so that we can operate more seamlessly."
"The task mining feature of Celonis needs improvement because it's more challenging than it looks."
"They are killing the customers with high licensing prices. The tool’s pricing could be cheaper. Small enterprises wouldn’t be able to afford the tool."
"With Celonis, the way to use the product is one of the main difficulties users face in our company."
"We want to see its linkage to Robotic Process Automation. We would also like to see how can it lead to the implementation side and whether the transition is smooth."
 

Pricing and Cost Advice

Information not available
"The cost would be a concern for a certain category of customers. Flexible cost models would help smaller players be able to adapt Celonis into their business operations."
"Celonis has the highest pricing in the process mining domain."
"I rate Celonis' pricing a ten out of ten because it is expensive."
"Celonis is expensive. It's not for mid or low-sized enterprises because the license price is high. Overall, it's quite pricey compared to anything else that I have heard about. But the good thing is that they don't charge per user. They charge for the data model."
"Celonis is cost-effective."
"Though Celonis is a bit pricey, it is worth it."
"It is only affordable for large or public companies."
"Celonis is expensive, but it is functional."
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Top Industries

By visitors reading reviews
Computer Software Company
22%
Financial Services Firm
15%
Government
7%
Healthcare Company
7%
Manufacturing Company
15%
Computer Software Company
14%
Financial Services Firm
10%
University
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

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Which is better - Signavio Process Manager or Celonis?
SAP Signavio Process Manager is a very robust industrial-grade business process modeling tool. It is easy to use and does not require too much technological involvement. This solution has a collabo...
What do you like most about Celonis?
Celonis, especially for high-risk finance-related processes, helped us make precise decisions and uncover hidden values within our architecture. It was one of the most significant values our busine...
What is your experience regarding pricing and costs for Celonis?
I think it's relatively expensive, but it's also good. It's a good product, albeit on the expensive side.
 

Overview

 

Sample Customers

Information Not Available
Anheuser-Busch InBev, AXA, Bayer, Cisco, Deloitte, Deutsche Telekom, Hitachi, Kellogg's, Lufthansa, and Whirlpool
Find out what your peers are saying about Automation Anywhere, Microsoft, Celonis and others in Process Mining. Updated: April 2025.
848,716 professionals have used our research since 2012.