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ABBYY Timeline vs Celonis comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ABBYY Timeline
Ranking in Process Mining
12th
Average Rating
9.0
Reviews Sentiment
8.2
Number of Reviews
1
Ranking in other categories
No ranking in other categories
Celonis
Ranking in Process Mining
3rd
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
52
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of April 2025, in the Process Mining category, the mindshare of ABBYY Timeline is 2.0%, up from 1.2% compared to the previous year. The mindshare of Celonis is 19.8%, up from 15.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Process Mining
 

Featured Reviews

reviewer2093802 - PeerSpot reviewer
Optimizes business processes, is user-friendly and flexible
The software is user-friendly, flexible, and can be used with various data sources. It provides various reports and charts that help organizations to identify areas for improvement and optimize their processes. ABBYY Timeline is a great choice for business process analysts, process owners, and IT professionals who are looking for a tool to help them analyze and optimize their processes. The process flow/diagram is the most valuable feature, as it offers a helpful visual simulation that allows users to see what's happening in the grand scheme of things and then drill down into specific tasks and processes to see where the bottlenecks are. For those companies that look for the low-hanging fruit in terms of process automation and operational excellence, this is the tool you need to succeed.
AntonioCardone - PeerSpot reviewer
Enables a data-driven approach to process analysis and helps generate cost savings
This tool allows me to discover value before discussing technology. It's the first solution that combines business competence and capabilities with technological capabilities. With Celonis, I discuss processes and root causes, analyzing the bottleneck resource process. There is an app centered around a data-driven approach. I can create the model and, in a data-driven way, map processes using technology that supports people in investigative activities by finding root causes where processes falter. Celonis emphasizes that these goals aim to generate cost optimization.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"ABBYY Timeline provides various reports and charts that help us identify areas for improvement and optimize our business processes."
"We can use it to discover processes and mitigate the mistakes in the process."
"Its usage is relatively straightforward after the UI is set up. There's a lot of pre-built analysis that can be utilized, which saves a lot of time. Overall, it is a good product."
"We used to draw errors to be processed manually, and now you can get the digital information directly with the help of Celonis."
"Cause analyzer is a very good feature."
"It is a very strong and very powerful solution. You can seamlessly process a large amount of data. It doesn't take a long time to do the analysis. It provides the analysis matrix, which basically includes all the analytics that need to be performed for the transactions. You can drill down really fast within graphics. You can double click and drill down to specific areas for more details. It is very intuitive and easy to use."
"Celonis' best feature is a new one called Action Flow, an enhanced version of earlier automation features with lots of integration options with other systems so you can access third-party systems and automate some actions there too."
"The solution offers very good division management."
"It provides a visualization of the process itself, giving a very good synthesis of performance and helping me find improvements."
 

Cons

"There are a couple of new features available in Timeline that still need more time to mature."
"Similar to what SAP is doing with S/4HANA, Celonis should allow business users to create their own analytics tab. In my previous organization, business analysts were the only ones who were actively building these reports with Celonis, whereas SAP platforms are now allowing the business users to create their own reports with graphics and all other things based on the data that is presented. This is one thing that Celonis needs. Currently, just the technical teams are doing that. Sometimes, when we were looking at five years of data, it used to take up to 3 seconds. It wasn't bad, but we had to wait a little bit. It probably also had to do with the server. I don't know if it can be used on mobile devices. If not, that will be the way to go. They should mobilize it to allow people to see these reports on their mobile devices."
"The data modeling features could be more intuitive."
"I have noticed Celonis and Azure, as Infrastructure-as-a-service do not communicate well with each other. Since Celonis has recently acquired PAF they would try to synergize their operations with Microsoft tools. In the next couple of years, they should be more connected to the Microsoft ecosystems. In the long term, they should integrate more with SAP which is a partner of Microsoft. This would result in cost efficiencies."
"Another area of improvement is implementation. So, in future releases, I would like to see a more streamlined implementation process would be appreciated, making it less time-consuming and more efficient."
"The technical support is very bad."
"The product must focus on training for low-code and no-code people."
"The tool must have better process graphs."
"It requires specialized expertise to set it up in the backend."
 

Pricing and Cost Advice

Information not available
"The solution’s pricing is based on APC. It charges you based on the amount of GV that you use."
"The solution requires an annual license. There is room for improvement because it is priced for organizations and not for individuals. For an individual, it would be too expensive for them to use it."
"Celonis has the highest pricing in the process mining domain."
"The product is pretty expensive but reasonable."
"I rate Celonis' pricing a ten out of ten because it is expensive."
"The solution is expensive."
"Once we try to scale it up, the product becomes expensive."
"The cost would be a concern for a certain category of customers. Flexible cost models would help smaller players be able to adapt Celonis into their business operations."
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Top Industries

By visitors reading reviews
Computer Software Company
22%
Financial Services Firm
10%
Government
7%
Healthcare Company
7%
Manufacturing Company
15%
Computer Software Company
13%
Financial Services Firm
10%
University
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

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Which is better - Signavio Process Manager or Celonis?
SAP Signavio Process Manager is a very robust industrial-grade business process modeling tool. It is easy to use and does not require too much technological involvement. This solution has a collabo...
What do you like most about Celonis?
Celonis, especially for high-risk finance-related processes, helped us make precise decisions and uncover hidden values within our architecture. It was one of the most significant values our busine...
What is your experience regarding pricing and costs for Celonis?
I think it's relatively expensive, but it's also good. It's a good product, albeit on the expensive side.
 

Overview

 

Sample Customers

Information Not Available
Anheuser-Busch InBev, AXA, Bayer, Cisco, Deloitte, Deutsche Telekom, Hitachi, Kellogg's, Lufthansa, and Whirlpool
Find out what your peers are saying about Automation Anywhere, Microsoft, Celonis and others in Process Mining. Updated: March 2025.
845,040 professionals have used our research since 2012.