ABBYY and Celonis are both solutions in the Process Mining category. ABBYY is ranked #11, while Celonis is
ranked #1 with an average rating of 8.2. ABBYY holds a 1.7% mindshare in PM, compared to
Celonis’s 19.6% mindshare. Additionally, 100% of ABBYY users are willing to recommend the solution, compared to 100% of Celonis users who would recommend it.
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
Categories and Ranking
ABBYY Timeline
Ranking in Process Mining
11th
Average Rating
9.0
Reviews Sentiment
8.2
Number of Reviews
1
Ranking in other categories
No ranking in other categories
Celonis
Ranking in Process Mining
1st
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
54
Ranking in other categories
No ranking in other categories
Mindshare comparison
As of November 2025, in the Process Mining category, the mindshare of ABBYY Timeline is 1.7%, down from 2.0% compared to the previous year. The mindshare of Celonis is 19.6%, up from 17.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
The software is user-friendly, flexible, and can be used with various data sources. It provides various reports and charts that help organizations to identify areas for improvement and optimize their processes. ABBYY Timeline is a great choice for business process analysts, process owners, and IT professionals who are looking for a tool to help them analyze and optimize their processes. The process flow/diagram is the most valuable feature, as it offers a helpful visual simulation that allows users to see what's happening in the grand scheme of things and then drill down into specific tasks and processes to see where the bottlenecks are. For those companies that look for the low-hanging fruit in terms of process automation and operational excellence, this is the tool you need to succeed.
This tool allows me to discover value before discussing technology. It's the first solution that combines business competence and capabilities with technological capabilities. With Celonis, I discuss processes and root causes, analyzing the bottleneck resource process. There is an app centered around a data-driven approach. I can create the model and, in a data-driven way, map processes using technology that supports people in investigative activities by finding root causes where processes falter. Celonis emphasizes that these goals aim to generate cost optimization.
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
Pros
"ABBYY Timeline provides various reports and charts that help us identify areas for improvement and optimize our business processes."
"Action Flows are good."
"We use the tool for supply chain transformation. The tool has helped us find the bottlenecks in the supply chain like where the delay occurred in delivery, payment, etc. We had to extract two years' of data from the SAP system and an internal tool. We fed the data into Celonis and it created a process map for us with hundreds of variations. It has helped us see where exactly the bottleneck was. The tool has also helped us generate a lot of reviews and KPIs. It has helped us to find the problem and the remedy through process optimization."
"It is a very strong and very powerful solution. You can seamlessly process a large amount of data. It doesn't take a long time to do the analysis. It provides the analysis matrix, which basically includes all the analytics that need to be performed for the transactions. You can drill down really fast within graphics. You can double click and drill down to specific areas for more details. It is very intuitive and easy to use."
"Celonis is one of the best solutions on the market. It offers you a lot of training materials and exposure to its ecosystem. Celonis is trying its best to prepare an ecosystem for it because, without an ecosystem, you will not be able to scale up."
"Celonis is intuitive, powerful, and user-friendly."
"I have found the automatic mapping of the processes themselves to be a valuable feature."
"It's the first solution that combines business competence and capabilities with technological capabilities."
"Automated root cause analysis and process explorer features are very good. It provides a lot of selections, such as process flow selection, attribute selection, etc."
"There are a couple of new features available in Timeline that still need more time to mature."
"Another area of improvement is implementation. So, in future releases, I would like to see a more streamlined implementation process would be appreciated, making it less time-consuming and more efficient."
"The task mining feature of Celonis needs improvement because it's more challenging than it looks."
"It would help if they had more integrations and automation features."
"Lacks a couple of algorithms that can better identify bottlenecks and provide a better view of them."
"The pricing policy is not affordable in Ukraine."
"We want to see its linkage to Robotic Process Automation. We would also like to see how can it lead to the implementation side and whether the transition is smooth."
"Celonis does not provide a detailed picture of user activities within processes because it relies on event logs from ERP systems."
"It is only affordable for large or public companies."
"The product is pretty expensive but reasonable."
"Celonis has the highest pricing in the process mining domain."
"Celonis is expensive, but it is functional."
"The cost of the software for us or the client is on the higher end."
"The solution is quite expensive."
"The solution’s pricing is high when compared to other process mining tools."
"Celonis is expensive. It's not for mid or low-sized enterprises because the license price is high. Overall, it's quite pricey compared to anything else that I have heard about. But the good thing is that they don't charge per user. They charge for the data model."
SAP Signavio Process Manager is a very robust industrial-grade business process modeling tool. It is easy to use and does not require too much technological involvement. This solution has a collabo...
Celonis, especially for high-risk finance-related processes, helped us make precise decisions and uncover hidden values within our architecture. It was one of the most significant values our busine...
Based on client feedback, I have heard that the pricing for Celonis is considered high. However, as a developer, I am not directly involved in the pricing aspect.
ABBYY Timeline is a cloud-based, AI-driven process mining tool. Using the latest artificial intelligence (AI) technology, ABBYY Timeline automatically builds an interactive digital twin of your business processes, analyzes them in real time to identify bottlenecks, and predicts future outcomes to facilitate better decision-making.
Why use process mining & task mining?
✔ End-to-end process visualization: Visualize the flow of your work through the process stages and see the delays, bottlenecks, and outliers. Gain insight into your “as-is” customer processes to understand challenges.
✔ Compliance risk management: Simplify compliance by using audit trails to build a model of your process and reason against it. Receive alerts when rules set in place are broken and follow up immediately to ensure that it won’t happen again.
✔ Greater ROI from automation: Drive down the cost of process evaluation and make it easy to identify high-value improvement opportunities. Discover the most valuable opportunities to implement RPA or automatically monitor the performance of your existing RPA processes.
✔ Accurate, un-biased data: Before, process mining relied on subject matter experts. Now, process mining software gives decision-makers facts and figures from real-time event log data to back up their decisions by serving as an irrefutable source of truth.
How Timeline process mining works
In four steps, discover and visualize process execution details automatically by leveraging artificial intelligence to examine desktop user interaction (known as task mining) or by analyzing your existing data (known as process mining) to quickly identify opportunities for improvement, monitor ongoing performance in real-time, and predict future outcomes.
Celonis is the global leader in execution management. Powered by its process mining core, Celonis has evolved from its beginnings as a Process Mining company into an execution management pioneer, enabling companies to unlock execution capacity and perform at full potential. Celonis offers advanced technology in data execution, combining real-time process data, the intelligence to make sense of that data, and the execution capacity to take immediate, decisive action. Celonis’ Execution Management System makes data work for its customers by identifying inefficiencies and weaving interconnected processes together – thereby eliminating billions in corporate inefficiencies, empowering better business decisions and triggering the right actions automatically. Celonis is headquartered in Munich, Germany and New York City, USA and has 15 offices worldwide.
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reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference
with LinkedIn, and personal follow-up with the reviewer when necessary.
