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Automation Anywhere vs Tricentis Tosca comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.2
Automation Anywhere yields mixed ROI results, with substantial cost savings, efficiency improvements, and ROI in 6-18 months for many.
Sentiment score
7.1
Tricentis Tosca significantly reduced tests, boosted ROI, enhanced efficiency, yet smaller companies found it costly compared to local options.
 

Customer Service

Sentiment score
7.2
Automation Anywhere's support is responsive with quick resolutions and helpful guidance, though documentation and response consistency need improvement.
Sentiment score
6.8
Tricentis Tosca support is generally responsive and helpful, but some users experience delays and desire improved efficiency.
Our internal COE provides support, and if needed, Automation Anywhere engineers are involved directly.
Technical support is quite good, offering silver, gold, and diamond levels depending on the license.
There is no way to mark the importance or criticality of incidents when creating them.
Response through chat has been replaced by chatbots, which has impacted the experience.
 

Scalability Issues

Sentiment score
7.5
Automation Anywhere is praised for its scalability, flexibility, and cost-effectiveness, despite challenges with infrastructure and complex processes.
Sentiment score
7.3
Tricentis Tosca is highly scalable, adaptable for extensive testing, praised for end-to-end automation and suitable for large enterprises.
For Windows-based applications, it provides UI interface automation, which enhances its scalability.
Automation Anywhere is highly scalable for both horizontal and vertical expansions.
 

Stability Issues

Sentiment score
7.1
Automation Anywhere's stability varies; newer versions improve performance, but infrastructure and skilled development are crucial for optimal results.
Sentiment score
7.4
Tricentis Tosca is reliable but can face performance issues with large projects, network instability, and licensing challenges.
With the latest applications, there are no significant issues like freezing or crashing.
I find stability issues when using the Vision AI feature; Tricentis Tosca is not very stable.
 

Room For Improvement

Automation Anywhere needs improvement in integration, usability, scalability, and support while users seek better AI and training resources.
Tricentis Tosca needs improvements in usability, cost, test features, integration, and ease of learning for new users.
Although Automation Anywhere is a GUI-based platform with drag-and-drop functionality, non-technical business users struggle to implement it due to the complexities of operationalizing automation within a business context.
Each bot has to be debugged individually.
Moving to a cloud-based application rather than a desktop one could improve Tosca.
The Vision AI implementation works very slowly, affecting the speed of our work.
 

Setup Cost

Automation Anywhere is expensive yet scalable and cost-effective for enterprises, offering flexibility with negotiation and bundled deals.
Tricentis Tosca is costly for SMEs, with annual licenses up to Є20,000, but deals are possible for large enterprises.
This means an initial investment may not yield returns for a year, which is often not feasible due to budget constraints.
A yearly license costs around 20,000 euros.
For enterprise customers, the cost is manageable because it provides solutions for multiple applications they want to automate.
 

Valuable Features

Automation Anywhere excels with its intuitive interface and feature-rich tools, offering efficient automation for technical and non-technical users.
Tricentis Tosca provides user-friendly, scriptless test automation with model-based testing, handling complex scenarios for efficient, flexible testing.
The OCR feature in Automation Anywhere is the best I have encountered, even better than Google.
Automation Anywhere has a drag-and-drop feature eliminating the need for extensive coding.
It allows for drag-and-drop functionality and demo automation in SAP-based applications, which can be challenging with other automation tools.
The most useful features of Tricentis Tosca include API scanning, basic web application automation, and data validation capabilities.
 

Categories and Ranking

Automation Anywhere
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
526
Ranking in other categories
Robotic Process Automation (RPA) (3rd), Process Mining (1st)
Tricentis Tosca
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
109
Ranking in other categories
Functional Testing Tools (1st), Mobile App Testing Tools (1st), Regression Testing Tools (1st), API Testing Tools (1st), Test Automation Tools (1st)
 

Featured Reviews

IPSIT JANA - PeerSpot reviewer
Terminal emulator enhances efficiency while error handling needs improvement
There are improvements needed in error handling processes, as currently, they rely on start and end error commands. A more strategic approach could enhance efficiency. While the implementation of a structured development approach has been introduced, further enhancements could be made to accommodate non-technical users better, perhaps by making the platform more accessible and user-friendly through a flowchart or diagram-based setup. Automation Anywhere can be moderately challenging for business users without technical skills. While the platform offers some drag-and-drop functionality, building automation requires a strong understanding of logical operations and scripting. To become proficient, users may need to invest time in learning basic coding concepts or pursuing relevant certifications. This learning curve can mean that users typically require a few months of training before they can effectively build and implement automation.
Antonio Oteri - PeerSpot reviewer
Ability to automate tests across various platforms and simplifies test creation
From what I've seen with my colleagues who make the software selection, the prices for this software in Brazil are too expensive to be applied to anything but huge customers. I'm surprised because I was in charge of planning and control at the company before, when there was a manager there. Normally, the company has structural licenses that are based on the company they are selling to. I see that these companies cannot spend this money on Tricentis. I think Tosca is losing this type of market. They should have a different license policy for medium and small companies. The same happened in the past with SAP, which changed its policy and also made licenses for low.
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Top Industries

By visitors reading reviews
Computer Software Company
15%
Financial Services Firm
15%
Manufacturing Company
11%
Healthcare Company
5%
Computer Software Company
14%
Financial Services Firm
13%
Manufacturing Company
13%
Insurance Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

How good is Automation Anywhere for RPA processes?
It depends on your use case. Is it simply to automate a couple of processes? Is it to augment a human team? AA is very good in certain situations but lacks in others. For me, it's more the team tha...
How good is Automation Anywhere for RPA processes?
From my experience using AA tool, it depends on the applications that you want to automate, because there some applications that AA has limitations for, such as the Oracle. For web-based applicatio...
How good is Automation Anywhere for RPA processes?
It is a highly preferred RPA tool. You can check my Automation Anywhere Review to know more.
How does Micro Focus UFT One compare to Tricentis Tosca?
We reviewed MicroFocus UFT One but ultimately chose to use Tricentis Tosca because we needed API testing. MicroFocus UFT is a performance and functional testing tool. We tested it, and it was well...
How does Tricentis Tosca compare with Worksoft Certify?
Tosca fulfills our business needs better because it is an end-to-end solution across technologies. We like that it is scriptless, so even non-experienced staff can use it. To put it simply, with To...
What do you like most about Tricentis Tosca?
For beginners, the product is good, especially for those who are interested in the quality side of software testing.
 

Also Known As

Automation Anywhere, Testing Anywhere, Automation Anywhere Enterprise
No data available
 

Overview

 

Sample Customers

Google, Linkedin, Cisco, Juniper Networks, DellEMC, Comcast, Mastercard, Quest Diagnostics
HBO, AMEX, BMW Group, ING, Bosch, Austrian Airlines, Deutsche Bank, Henkel, Allianz, Bank of America, UBS, Orange, Siemens, Swiss Re, Vodafone
Find out what your peers are saying about Automation Anywhere vs. Tricentis Tosca and other solutions. Updated: January 2025.
831,158 professionals have used our research since 2012.