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Automation Anywhere vs UiPath Platform comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 10, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.7
Automation Anywhere users report significant time and cost savings, improved productivity, and noticeable ROI, enhancing operations and satisfaction.
Sentiment score
7.3
UiPath Platform boosts ROI by reducing manual labor, enhancing efficiency, saving time, and enabling focus on high-value tasks.
In terms of cost, we participated in projects achieving two to three million dollars in annual savings.
Software Developer at Boston Scientific
As a return on investment, we have achieved a 250% ROI in six to nine months, and sometimes it increases up to 380% percent.
Software Engineer Intern at a university with 11-50 employees
Automation Anywhere has helped us save money.
RPA Solution Architect at a computer software company with 51-200 employees
It has saved about 20% to 30% of costs.
Governance Director at Diyar United Company
We have seen a 100% return on investment.
Software Engineer at university of southern california
UiPath has reduced human error and saved employee time.
Developer at a manufacturing company with 10,001+ employees
 

Customer Service

Sentiment score
6.9
Automation Anywhere's support is praised for responsiveness and resources, though some users note occasional delays in response quality.
Sentiment score
7.0
UiPath's customer service is praised for responsiveness, but users note disparities across support tiers and regions.
Whenever we need help, we can reach out to them, and they help us out.
Software Developer at Boston Scientific
We also have dedicated account managers and technical experts to solve our problems related to Automation Anywhere.
Software Engineer Intern at a university with 11-50 employees
We just have to raise a ticket, after which we receive a call, email, or ping from the Automation Anywhere team.
Solution architect at Boston Scientific
They were very helpful, addressing the issue in three hours.
Consultor at Visagio
Even though they are external, I can ping them on Slack and I get a response right away, so they really make it very accessible to be in touch.
Senior Finance Manager at a retailer with 5,001-10,000 employees
He works through whatever unique internal environment scenarios we have to overcome to make sure that it's doing exactly what we need, even though we're constantly having new security measures to implement on top of it.
Senior Manager, Tools & Automation at a tech vendor with 10,001+ employees
 

Scalability Issues

Sentiment score
7.3
Automation Anywhere is highly scalable, efficiently supporting growth, diverse environments, and rapid cloud scaling, with seamless integration and performance.
Sentiment score
7.6
UiPath Platform provides scalable, easy-to-deploy automation, seamlessly integrating with infrastructure to support growing enterprise demands.
As we are using Microsoft Copilot for our AI agents, I look forward to integrating it with Automation Anywhere and its solutions, seeing it as a beneficial partnership as Automation progresses toward AI as the main solution.
Sr. Manager, Finance Transformation at Amkor Technology, Inc.
The centralized control room allows us to orchestrate and manage bots seamlessly.
Associate Leadership Team at a financial services firm with 10,001+ employees
I can scale it in terms of hundreds of bots and configure hundreds of parallel robots easily.
Director at a computer software company with 51-200 employees
The solution is capable of scaling with just a few clicks.
Hyper Automation Practice Head | RPA Manager at a tech services company with 11-50 employees
The scalability of the UiPath Platform rates a ten out of ten.
Application Architect / Project Manager at KNDS France
From a technical standpoint, it's essential to make the right technical decisions and design a scalable solution.
Solutions Architect at a tech services company with 11-50 employees
 

Stability Issues

Sentiment score
6.9
Automation Anywhere is stable with minimal downtime, excels in cloud environments, but may vary based on infrastructure and practices.
Sentiment score
7.3
UiPath Platform is generally stable but experiences issues during updates, with success depending on integration and expertise.
With the latest applications, there are no significant issues like freezing or crashing.
Senior RPA Team Leader at a tech services company with 11-50 employees
From a stability and reliability perspective, we can remain confident that the product performs as an enterprise solution and meets expected standards.
Director Automation CEO at a financial services firm with 10,001+ employees
If you have good best practices, reusable code, an effective framework, and a solid development methodology, bots can be very stable.
Intelligent Automation Engineering Manager at a financial services firm with 5,001-10,000 employees
Overall, there was only one instance of downtime in four years, which did not create any significant impact.
Senior Business Analyst at a healthcare company with 1,001-5,000 employees
I have not experienced any downtime, crashes, or performance issues.
Senior Manager, Information Technology at Autodesk, Inc.
Over six years, we have created zero support cases with UiPath.
Director, Applications at a retailer with 10,001+ employees
 

Room For Improvement

Automation Anywhere users are frustrated with its limitations, complex interface, high costs, and desire improved scalability and integrations.
Users seek improved coding, security, stability, and AI features in UiPath Platform, along with better documentation and integration support.
It is better to write a Python script instead of using Automation Anywhere's package when dealing with Excel because it is buggy and tends to break.
Low Code Developer at a manufacturing company with 10,001+ employees
Making the product more lightweight by reducing its dependency on infrastructure could greatly help in the long run.
Software Developer at Boston Scientific
It would be beneficial if the platform provided options for power developers to integrate seamlessly with languages like Java or C#, allowing them to write their own scripts and code.
Rpa Infrastructure Lead at a tech vendor with 10,001+ employees
Adding more AI could help in small tasks that require intelligence or machine learning, leading to the next stage of automation.
Governance Director at Diyar United Company
If the UI changes or a label is changed, sometimes the whole flow breaks.
Student at a university with 1,001-5,000 employees
Regarding additional functionality for UiPath, I believe that additional features will only come into play when you start talking to the customers, accept feedback, and work on it.
Team lead at a manufacturing company with 10,001+ employees
 

Setup Cost

Automation Anywhere offers flexible pricing attractive to enterprises, but costs can be high for small to medium businesses.
UiPath Platform pricing varies, higher than competitors, but offers strong ROI for enterprises; smaller businesses may struggle with costs.
It is more cost-efficient compared to all other RPA platforms.
AI/Robotics Process Automation Specialist at Bell
Automation Anywhere costs are aligned with UiPath and Blue Prism, which are also expensive.
Developer at a consultancy with 10,001+ employees
It is not cheap, with costs ranging between 700 to 800 dollars per month.
Director, Co-Founder & CEO at HEDEHI Solutions Pvt. Ltd.
Most of the UiPath products are priced higher than competitors.
Developer at a manufacturing company with 10,001+ employees
The cost can be a barrier in Hungary, making it difficult for me to persuade others to invest, especially when unattended robots come at a significant price point.
RPA Developer at a consultancy with 11-50 employees
When compared to competition, such as Microsoft's Power Automate platform or IBM Cloud Pak, UiPath is expensive.
Solutions Head of Software at Raya Integration
 

Valuable Features

Automation Anywhere boosts productivity with intuitive automation, strong security, and seamless integration, efficiently handling unstructured data and repetitive tasks.
UiPath Platform offers user-friendly automation with AI features, integration, and resources to boost productivity and streamline workflows.
I can set it up to provide users with a form to fill in all required information, and then the bot operates based on those specifications.
Low Code Developer at a manufacturing company with 10,001+ employees
For example, the email module has been enhanced over the years to support all the latest authentication technologies. That is very important as we move away from username and password and embrace multi-factor authentication.
Automation Manager at a manufacturing company with 1,001-5,000 employees
Automation Anywhere has undergone drastic changes over the past five years, transitioning from version 10 to A360, including desktop-based and cloud-based options.
Solution architect at Boston Scientific
The tool has a noticeable ROI, and the investment is worth every penny as it reduces tedious tasks and improves scalability.
Governance Director at Diyar United Company
Our use of automation sped up the process of getting paid from insurance companies, saving us substantial amounts of money.
Software Engineer at university of southern california
Whenever they release a product, they also release a course in UiPath Academy. So, you can get familiarized with the product and understand the new capabilities.
Developer at a manufacturing company with 10,001+ employees
 

Categories and Ranking

Automation Anywhere
Ranking in Robotic Process Automation (RPA)
2nd
Ranking in Agentic Automation
1st
Ranking in Business Orchestration and Automation Technologies
2nd
Ranking in AI Finance & Accounting
1st
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
619
Ranking in other categories
Business Process Management (BPM) (2nd), Process Mining (1st), Intelligent Document Processing (IDP) (3rd), AI Legal & Compliance (2nd), AI Procurement & Supply Chain (1st)
UiPath Platform
Ranking in Robotic Process Automation (RPA)
1st
Ranking in Agentic Automation
2nd
Ranking in Business Orchestration and Automation Technologies
1st
Ranking in AI Finance & Accounting
2nd
Average Rating
8.8
Reviews Sentiment
7.0
Number of Reviews
911
Ranking in other categories
AI-Agent Builders (1st)
 

Mindshare comparison

As of January 2026, in the Agentic Automation category, the mindshare of Automation Anywhere is 18.1%, up from 16.7% compared to the previous year. The mindshare of UiPath Platform is 21.6%, down from 29.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Agentic Automation Market Share Distribution
ProductMarket Share (%)
Automation Anywhere18.1%
UiPath Platform21.6%
Other60.3%
Agentic Automation
 

Q&A Highlights

WS
General Director at BCI
May 25, 2022
 

Featured Reviews

Venkat Sivaprakash - PeerSpot reviewer
Management Consultant at Accenture
Has significantly improved document-driven workflows and reduced processing time across finance and HR functions
Automation Anywhere has evolved significantly and upgraded itself to provide agentic AI and AI-based automation solutions for document automation. The product has matured considerably over time. We can create workflows that can call an API. We can include prompts in particular workflows for ChatGPT-related functions, connecting to an LLM and RAG to perform tasks. For document automation, modern features are available to train documents, ensuring high accuracy and repeatability over time. The system is very easy to use. I recently completed a course in document automation, typically designed for people involved in coding and technical aspects. Though I understand coding comprehensively, I don't do actual coding. The course was very accessible. Currently, extensive coding isn't necessary due to the hybrid model incorporating GenAI aspects, low-code, no-code capabilities, APIs, and numerous pre-built objects in Automation Anywhere. The features include GenAI-driven prompting methods and workflow creation capabilities. In these workflows, we can create decision boxes and call APIs without coding. We simply pull objects, drop them, connect them, and add minimal coding when needed. The most crucial aspect isn't coding but rather sizing the automation and fleshing out the details. Automation Co-pilot takes notes and performs automated analysis. It can extract details from videos, summarize conversations, and provide detailed information. During calls, it identifies instructions and performs tasks such as preparing reports and reconciliation. Automation Anywhere can also connect with Microsoft Co-pilot. Through Co-pilot, real-time operations can be executed, allowing direct interaction between vendors and automation through this component.
reviewer2761431 - PeerSpot reviewer
Manager Rpa at a retailer with 10,001+ employees
Significantly reduces manual effort and improves team workflows through automated ticketing
We've used Agent Builder, IXP, and Maestro for orchestration. We have created context-grounded searches or chatbots using context grounding, and we also use context grounding within an Agentic flow where a bot or agent reads ServiceNow tickets to determine whether it has been assigned to the right work group. If it has not been assigned correctly due to human error, it automatically reassigns it to the right group. I would assess Agentic AI's ability to extract data points as effective. We created an agent for the purpose of extracting data, though not in a document. We created what we call an email conversation agent that engages with a customer, vendor, or someone in an email conversation with a set goal of extracting specific data points for an action to be performed subsequently. The one automation we have deployed in production involves the agent interacting with team members to collect data points and create a ServiceNow ticket. We appreciate almost all features of UiPath Platform, with one of the most successful ones being the use of Coms Mining. Most of the new features related to AI have all been good, and we use Agentic. We have already created a few agents and have started to use Maestro for a few flows, though we are not yet there to orchestrate an end-to-end workflow. We have good ROI from the automations we have developed with UiPath Platform, which far exceeds the investment in the platform. It has saved us tens of thousands of hours in manual effort, making the team members happy to pursue other things of value.
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Answers from the Community

WS
General Director at BCI
May 25, 2022
May 25, 2022
My question to you would be - Why are you mixing the two vendors? Do you have licenses for both and are trying to maximize investment? If you have IBM automation you probably have other IBM technology - let the IBM automation run on that as its integration is a little more complicated than UiPath and may cost you time in execution. If you have both IBM and UiPath then I would use UiPath for a...
2 out of 6 answers
DR
Go To Market Executive at #Liferocks Consulting
Nov 3, 2020
My question to you would be - Why are you mixing the two vendors? Do you have licenses for both and are trying to maximize investment?  If you have IBM automation you probably have other IBM technology - let the IBM automation run on that as its integration is a little more complicated than UiPath and may cost you time in execution.  If you have both IBM and UiPath then I would use UiPath for any areas that are not integral to the IBM technology or systems.  I would need to know a little more about your strategy before giving a definitive answer to your question but all 3 are good technical foundations depending on the scenario.
JF
Principal at Adaptive Growth, Inc
Jul 6, 2021
Although I've worked with UiPath (not Automation Anywhere), my experience is now solely with AutoMate from Help Systems.  I would recommend aligning IBM's digital business automation with Robotic Process Automation and how it works. It seems to be a very different tool from RPA. If programming is required in the use of IBM's digital business automation go with RPA.  
 

Top Industries

By visitors reading reviews
Financial Services Firm
14%
Manufacturing Company
10%
Computer Software Company
10%
Healthcare Company
5%
Financial Services Firm
11%
Computer Software Company
10%
Manufacturing Company
10%
Performing Arts
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business144
Midsize Enterprise80
Large Enterprise519
By reviewers
Company SizeCount
Small Business249
Midsize Enterprise143
Large Enterprise667
 

Questions from the Community

How good is Automation Anywhere for RPA processes?
It depends on your use case. Is it simply to automate a couple of processes? Is it to augment a human team? AA is very good in certain situations but lacks in others. For me, it's more the team tha...
How good is Automation Anywhere for RPA processes?
From my experience using AA tool, it depends on the applications that you want to automate, because there some applications that AA has limitations for, such as the Oracle. For web-based applicatio...
How good is Automation Anywhere for RPA processes?
It is a highly preferred RPA tool. You can check my Automation Anywhere Review to know more.
Best RPA tools for IBM iSeries
I can only speak to UiPath since that is the only RPA solution that I have used. I know that there are specific packages that you can integrate into your project that is specifically made to work w...
RPA that Bots can run without centralized control?
Yes, Attended Bots which can run without centralized control Module. RPA Tools like Automation Anywhere, uiPath ,Power Automation they do support this.
How do I choose between UiPath and Microsoft Power Automate?
Microsoft‌ ‌Power‌ ‌Automate‌ ‌is‌ ‌intuitive‌ ‌and‌ ‌easy‌ ‌to‌ ‌integrate‌ ‌and‌ ‌use.‌ ‌I‌ ‌like‌ ‌that‌ ‌there‌ ‌is‌ ‌no‌ ‌coding‌ ‌experience‌ ‌necessary,‌ ‌and‌ ‌appreciate‌ ‌the‌ ‌automated‌...
 

Also Known As

Automation Anywhere, Testing Anywhere, Automation Anywhere Enterprise, Agentic Process Automation System (Now Certified for WorkSpaces)
UiPath Maestro, UiPath Apps, UiPath Agent Builder
 

Overview

 

Sample Customers

Google, Linkedin, Cisco, Juniper Networks, DellEMC, Comcast, Mastercard, Quest Diagnostics
1. Accenture 2. Deloitte 3. PwC 4. IBM 5. Capgemini 6. KPMG 7. Ernst & Young 8. Infosys 9. Cognizant 10. Wipro 11. Tata Consultancy Services 12. HCL Technologies 13. Genpact 14. Tech Mahindra 15. DXC Technology 16. Atos 17. NTT Data 18. CGI 19. L&T Infotech 20. Hexaware Technologies 21. Mindtree 22. Mphasis 23. Virtusa 24. Syntel 25. Zensar Technologies 26. WNS Global Services 27. Hexaware Technologies 28. Larsen & Toubro Infotech 29. Persistent Systems 30. QuEST Global 31. Sonata Software 32. Zensar Technologies
Find out what your peers are saying about Automation Anywhere vs. UiPath Platform and other solutions. Updated: December 2025.
880,901 professionals have used our research since 2012.