Tungsten RPA and Blue Prism are leading contenders in the business automation sector. Tungsten RPA appears to have the upper hand due to its comprehensive business process management capabilities and flexible integrations, although Blue Prism provides better ease of use for non-coders and extensive workflow orchestration.
Features: Tungsten RPA excels in business automation with features such as Kofax TotalAgility, optical character recognition (OCR), and flexible third-party integrations, making it adept at handling documents. Blue Prism offers extensive workflow orchestration, custom object creation, and robust security, alongside a user-friendly interface for non-coders.
Room for Improvement: Tungsten RPA needs enhancements in Java application integration, desktop automation, and improving employee perception to reduce resistance. Blue Prism could improve in AI capabilities, enhance human-robot interaction, extend attended automation, and offer wider application integration. Cost-effectiveness and better community support are also desired.
Ease of Deployment and Customer Service: Tungsten RPA is primarily used in on-premises environments, providing substantial support, although response times could be improved. Blue Prism offers varied deployment options, including cloud solutions, with generally good technical support, but it would benefit from enhanced community engagement and faster issue resolution.
Pricing and ROI: Tungsten RPA offers competitive pricing models with flexible licensing, providing value through reduced errors and resource savings. Blue Prism is perceived as more expensive, particularly for SMEs, yet it delivers significant ROI through automation efficiency, with a straightforward licensing model free of hidden fees.
Blue Prism is an intelligent, business-developed, no-code automation platform for SaaS deployments as well as for on-premises, public cloud, multi-cloud, and hybrid environments. Unlike other automation technology, Blue Prism combines robotic process automation with expanded artificial intelligence and cognitive capabilities. Blue Prism gives users instant access to the tools you need for building and delegating automations, as well as a digital workforce that is already AI-equipped.
With Blue Prism’s code-free RPA, deployed through use of their Robotic Operating Model, your business can scale efficiently, improve customer satisfaction, reduce costs, and augment its talent to take on new responsibilities. Blue Prism helps to accelerate operational agility and efficiency by making it easy to automate the most important processes. Allocating everyday tasks to your Digital Workforce gives you immediate increased capacity and allows your teams to focus on their strategic goals. In addition, it delivers a return on investment, increases efficiency gains, and can even introduce new revenue streams.
“Workforce of the Future”
Blue Prism’s all-in-one intelligent automation platform consists of:
Reviews from Real Users
Blue Prism stands out for its enterprise-level functionality, which is why many companies choose it over its competitors. PeerSpot users note that the solution is easy to use, stable, and robust scalability-wise. The security is also top-notch. One user pointed out that "One of the most powerful features in Blue Prism is exception handling. It's one of the features that really differentiates it from other platforms." Blue Prism helps businesses with everything from compliance to quality control and error-avoidance.
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