Tungsten RPA vs Tungsten TotalAgility comparison

Tungsten RPA and Tungsten TotalAgility are both solutions in the Robotic Process Automation (RPA) category. Additionally, 83% of Tungsten RPA users are willing to recommend the solution, compared to 89% of Tungsten TotalAgility users who would recommend it.

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Executive Summary

We performed a comparison between Tungsten RPA and Tungsten TotalAgility based on real PeerSpot user reviews.

Find out in this report how the two Robotic Process Automation (RPA) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed Tungsten RPA vs. Tungsten TotalAgility Report (Updated: January 2025).

Buyer's Guide

Tungsten RPA vs. Tungsten TotalAgility

January 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Fortra's Automate

Featured Reviews

Anabel Marco

Account Director at a tech services company with 11-50 employees

Automates processes efficiently with cost-effective scaling and robust customer support

Web scraping is quite good since it offers a lot of possibilities. Another important feature for me is its compatibility with MBI, the Power that is ISEQUADO Centers. I appreciate the ability to scale and increase the number of bots or studios without additional expense. Automate's non-reliance on additional orchestrators makes it quite cost-effective.

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Jamil Milhem

Project Manager-Senior RPA Specialist at DEWA

Automates browsing tasks without needing a server connection

I have worked with Microsoft Power Platform and UiPath. Kofax RPA offers a comprehensive solution with built-in capabilities for executing tasks like running Excel files and web automation without additional servers. They provide their browsers and extensions. For functions such as OCR, image processing, and data extraction, Kofax has built-in features powered by their engine, eliminating the need for subscriptions to external technologies like Microsoft Cognitive Services or Google Search. One of Kofax RPA's strongest features is its on-premise solution, which is particularly beneficial for organizations operating in regions with data regulations, such as the UAE.

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PrashanthR

Lead Software Engineer at a financial services firm with 10,001+ employees

Great with recognition and provides a high level of confidence in terms of extraction capabilities

When it comes to machine print, this is an excellent solution with features you don't find in other tools. When dealing with handwritten text they have provided some A2iA locators that require a separate license. Even after implementing that, the handwritten text extraction was not great. Microsoft Azure does better at text extraction. If an organization is looking for OCR without the need to extract anything, then I would suggest a product such as Textract or another free software. If data extraction is needed for additional processes then I would recommend Kofax. I rate this solution eight out of 10

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Compared to other vendors, it's the scheduling tool because a lot of vendors want to charge you extra for their enterprise-level license to have a scheduling tool built in to give you the ability to set up regular schedules to run and do certain data checks."

"The most valuable features for my client are timing and scheduling."

"Fortra's Automate performs the job effectively and has the capability to alert us of any issues."

"Fortra's Automate has effectively replaced the workload of an entire employee, saving us significant time and money."

"I would rate the technical support as a nine out of ten because it is quite fast and courteous."

"This tool has machine learning and voice recognition and computer vision, which are both quite useful aspects. These aren't available in other tools. It's a good addition to this tool and it gives the solution an edge on the market."

"Overall, the whole product is really nice and provides significant benefits."

"We have tried other RPA solutions like UiPath or Automation Anywhere. They are fantastic products but complex, and it's hard to understand everything. It would be best if you had a skilled developer or several. Automate is easy to implement, administer, and use. It's appropriate for us because our cases are simple and easy to automate. We don't need complicated tools with many features; We prefer to get a significant ROI quickly."

More Fortra's Automate pros

"The most valuable feature of Kofax RPA is the simplicity of automating tasks."

"The most valuable feature is the robotic process."

"It is very simple and easy to learn compared to any other RPA tools such as UiPath, Automation Anywhere and Blue Prism."

"The pricing of the solution is quite good."

"The most valuable features are workflow and process automation."

"The best part of Kofax is that they have a whole concept. It's one product, but also has extra elements that can be integrated."

"The product provides end-to-end solutions for different business problems."

"The product saves time and resources."

More Tungsten RPA pros

"It is user-friendly and has good documentation. It's good for developing communication and has a lot of the APIs needed for this purpose. There aren't a lot of software options available from this time period; this is the only one from 2013 that has this concept of microservices."

"The tool is low code which saves you from a developer."

"It's not so complex to design what you need to."

"Essentially, Kofax TotalAgility as a whole is quite nice. As of now, we've only been able to use and explore its document classification and extraction capabilities. We haven't explored and used the case management capability yet, but the scan and capture capabilities we've been using heavily and those are quite good. Our solutions are mainly around those areas of Kofax TotalAgility. We haven't explored the product a lot, but the capabilities we've explored are good."

"Now it has an OCR, optical character recognition, engine where it can extract data from the document."

"One feature I like is that it makes the matrix easy for an unstructured document."

"Great with recognition providing a high level of confidence."

"Kofax TotalAgility is stable."

More Tungsten TotalAgility pros

Cons

"The documentation for errors needs improvement as many of the error messages we receive are very vague."

"I would prefer not having to log in to update a ticket; being able to respond via email would be beneficial."

"The documentation is not that great."

"Some companies have asked for voice integration. This is likely part of the roadmap."

"There is room for improvement regarding cloud functionality; there are a few missing features, and the logging could be better, especially air logging. We can go into logging events and create our own task, but it would be nice if this were more detailed."

"The solution has a very weak knowledge base."

"Fortra's Automate is not as reliable as I would like it to be."

"While this solution is continually improving, as it is now, the user interface could use improvement when I compare it to a product like UiPath."

More Fortra's Automate cons

"The product needs more AI capabilities."

"The product should improve desktop automation, which is hard to configure. It needs to have custom connectors. It is the only advantage that Microsoft Power Platform has over Kofax RPA. It has more than 800 custom connectors."

"The product has some constraints and performance issues."

"We've faced a few challenges with Tungsten RPA. One issue I recall was with sending emails that needed multiple attachments. At the time, the feature only allowed attaching one file at a time. We discussed this with Tungsten RPA, and they planned to add multi-attachment capability to their backlog. I'm not sure if it's been upgraded since then. The solution's desktop automation is tricker."

"The technical support must be improved."

"Kofax RPA could improve web-based automation and there should be a choice of what browser we can use, such as Google Chrome, instead of an inbuilt browser from Kofax RPA. Additionally, Kofax RPA is missing an orchestrator that other solutions have, such as UiPath."

"Automating systems based on Citrix, where using AI or OCR-based capture of a screen, presents challenges."

"RPA technology is constantly changing, and sometimes Kofax lags behind."

More Tungsten RPA cons

"Lacks sufficient inbuilt features."

"The product's console version is old. It should also improve its forum."

"The pricing for Kofax TotalAgility could be more attractive, particularly the cloud version of the solution which was offered to my company. This is its area for improvement."

"They provide sufficient but not excellent technical support. Perhaps there is a point where they could use some improvement."

"It would be nice if the tool has more connectors to different systems. It is an expensive solution."

"Kofax needs to improve the low-code or citizen developers."

"The Transformation Designer of KTA can be made better."

"Sometimes there isn't enough accuracy when it comes to extracts."

More Tungsten TotalAgility cons

Pricing and Cost Advice

"Once you buy the software, you just pay for the support for backend help."

"The cost is a bit high for a small business like ours, but we manage with Fortra's Automate."

"Compared to other products, the pricing model for this solution is much more convenient, flexible, and adaptable to the Portuguese reality."

"I like the way this solution is priced because you can buy a license, or you can buy the software outright."

"I believe the price falls within a reasonable range, which significantly influenced our decision regarding the product. This aspect is crucial for any technological solution, especially in our country where enterprises might be hesitant to invest heavily in something untested or uncertain about its practicality and potential returns."

"It comes with a package that costs approximately $20,000 USD per year."

"I'm only involved in running the product and maintaining the systems, so I can't speak to the cost."

"While solutions like UiPath and Blue Prism cost around $11,000-$12,000 for each license, this product costs around $7,000 and you can keep it forever."

More Fortra's Automate pricing and cost advice

"The cost depends on the number of licenses and the number of RPAs."

"Kofax's prices are pretty reasonable."

"Its pricing is reasonable given the product capabilities. Kofax has a wide range of products, and it can sometimes be confusing to understand which capabilities come with which product set. One of the key facets that we've been looking into recently is cognitive document recognition that was a core pile of some of their other technologies such as Kofax transformation modules (KTM)."

"The pricing model for automation solutions like Automation Anywhere, UiPath, and Microsoft Power Platform is subscription-based, where costs are calculated based on factors such as the number of hours used and the scale of automation required.......With Kofax, you purchase a license upfront, and that's all you need. You can create as many automation workflows as you require without additional costs for individual use cases."

"Price is not a problem, because they are a competitor and we have a special rate."

"The solution’s license is not expensive."

"Kofax RPA's licensing costs are yearly and expensive."

"I give the price of the solution a six out of ten."

More Tungsten RPA pricing and cost advice

"It is slightly more expensive than other tools."

"The licensing cost for Kofax TotalAgility is very expensive, though I'm unable to give you the range, the sales representatives of my company say that the product is quite expensive."

"The price of this solution is less than some of the competition."

"It has a perpetual license. You pay once in a lifetime for the volume of scans you will do and the number of users you will have. You can have participants or regular users, and you can have developers and administrators. So, once you purchase it, it is for a lifetime, and then every year, you have to pay for the maintenance. There is an annual maintenance cost, which is about 18% of the licensing cost."

"Kofax TotalAgility is very expensive."

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838,713 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Financial Services Firm

14%

Computer Software Company

14%

Healthcare Company

Manufacturing Company

Financial Services Firm

18%

Computer Software Company

12%

Manufacturing Company

Government

Financial Services Firm

26%

Computer Software Company

12%

Manufacturing Company

Insurance Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about HelpSystems AutoMate?

We use it for specific cases, mainly secure file transfers, which are vital for us. And it works for us.

See all answers

What is your primary use case for HelpSystems AutoMate?

I am a consultant and I am making a lot of processes in human resources, payroll, certifications, trainings, web scra...

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What is your experience regarding pricing and costs for Fortra Automate?

The pricing is quite good compared to its competitors. Competitors are often more expensive than Automate. I would ra...

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What do you like most about Kofax RPA?

You can automate browsing tasks without needing a server connection. The platform provides its browser, allowing you ...

See all answers

What is your experience regarding pricing and costs for Kofax RPA?

The pricing models across the market initially differed significantly, as most RPA implementations were licensed on a...

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What needs improvement with Kofax RPA?

Automation of complex processes involving stable legacy systems could be a major plus. The biggest issue lies in the ...

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What do you like most about Kofax TotalAgility?

The product is really good, and it is easy to use. It comes with multiple integrations. The solution keeps up with th...

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What needs improvement with Kofax TotalAgility?

The product's console version is old. It should also improve its forum.

See all answers

What is your primary use case for Kofax TotalAgility?

We use the solution to just capture the loan forms and the insurance request or request for coverage.

See all answers

Comparisons

Microsoft Power Automate vs Fortra's Automate

Compared 50% of the time

UiPath vs Fortra's Automate

Compared 38% of the time

Automation Anywhere vs Fortra's Automate

Compared 8% of the time

Blue Prism vs Fortra's Automate

Compared 5% of the time

More Fortra's Automate Competitors

UiPath vs Tungsten RPA

Compared 39% of the time

Microsoft Power Automate vs Tungsten RPA

Compared 13% of the time

Blue Prism vs Tungsten RPA

Compared 10% of the time

Automation Anywhere vs Tungsten RPA

Compared 7% of the time

ABBYY Vantage vs Tungsten RPA

Compared 5% of the time

More Tungsten RPA Competitors

ABBYY Vantage vs Tungsten TotalAgility

Compared 22% of the time

UiPath Document Understanding vs Tungsten TotalAgility

Compared 21% of the time

OpenText Intelligent Capture vs Tungsten TotalAgility

Compared 11% of the time

Instabase vs Tungsten TotalAgility

Compared 7% of the time

Camunda vs Tungsten TotalAgility

Compared 7% of the time

More Tungsten TotalAgility Competitors

Product Reports

Buyer's Guide

Fortra's Automate

February 2025

Download Fortra's Automate product report

Buyer's Guide

Tungsten RPA

January 2025

Download Tungsten RPA product report

Buyer's Guide

Tungsten TotalAgility

January 2025

Download Tungsten TotalAgility product report

Also Known As

HelpSystems Automate, Automate

Kofax RPA, Kofax Kapow, Kapow

Kofax TotalAgility, TotalAgility, Singularity IDP, Capture Enabled BPM

Overview

Fortra's Automate is predominantly used in HR and operational departments for automating reports, file manipulation, and data processing. Key uses include automating repetitive tasks, integrating PDFs and emails, running scripts, processing large data sets, transforming file formats, synchronizing databases, managing job schedules, and transferring files.

Users commend Fortra's Automate for its ease of implementation and user-friendly drag-and-drop interface, which requires minimal technical skills for efficient bot deployment. The software is appreciated for its effective scheduling tools, reliable integration capabilities, and a wide range of functions such as file interaction, secure file transfers, and extensive automation without the need for coding. Businesses achieve significant time savings and simplified processes, bolstered by continuous updates and robust customer support.

What are the key features?

Scheduling Tools: Enables precise control and timing for automation tasks
Integration Capabilities: Seamlessly connects with various systems and software
File Interaction: Comprehensive functions for file manipulation and transfer
Secure Transfers: Ensures data safety during file transfers
User-Friendly: Minimal technical skills needed for deployment and use

What benefits should you look for in reviews?

Ease of Implementation: Fast and simple setup process
Time Savings: Reduces time spent on repetitive tasks
Process Simplification: Streamlines complex workflows
Customer Support: Access to continuous support and updates

In various industries such as healthcare, transportation, and payroll, Fortra's Automate automates workflows like invoice generation, data retrieval, data uploading, and insurance eligibility checks, enhancing efficiency and accuracy for HR and operational tasks.

Fortra

Tungsten RPA offers an efficient solution for streamlining business processes through Robotic Process Automation (RPA), which utilizes software "bots" to automate tasks like data entry and form filling. With Tungsten RPA, organizations can enjoy increased efficiency as repetitive tasks are automated, freeing up human resources for more strategic work. Moreover, the software ensures improved accuracy by performing tasks consistently and error-free, leading to reduced costs and enhanced compliance with regulations. Key features include a low-code design environment for easy workflow creation, intelligent document processing for handling unstructured data, automated process discovery, and flexible deployment options suitable for on-premises, cloud, or hybrid environments. Tungsten RPA presents a comprehensive solution for optimizing operational efficiency and driving business success through automation.

Tungsten Automation

Tungsten TotalAgility revolutionizes customer experience and organizational efficiency by integrating content-intensive workflow automation with advanced technologies like low-code process design and AI-driven intelligent document processing. Offering multiple deployment options including public cloud or preferred cloud service, TotalAgility empowers organizations to choose the solution that best fits their needs. With leading document intelligence, low-code automation, and end-to-end business process handling, TotalAgility ensures seamless workflow orchestration and task automation. Additionally, the platform delivers a frictionless development experience and a comprehensive single-vendor solution, eliminating the need for complex third-party arrangements. The recent unveiling of the TotalAgility-Azure OpenAI Connector further enhances the platform with cutting-edge Generative AI technology, enabling deep understanding, tailored responses, and diverse content creation. TotalAgility stands as the ultimate choice for unlocking innovation, maximizing workforce capacity, and improving customer engagement while ensuring governance, security, and agility for the future.

Tungsten Automation

Sample Customers

Aldergrove Financial Group, Preferred Health Professionals, Mindbeam Technologies, First Credit Union in British Columbia, Vestcom International, Prime Liberty Benefits, University of Tampa, CNLBancshares, World Precision Instruments, BJ's Restaurants, Globe Pequot Press, Accudata Technologies, Norton Healthcare, Pacific Toxicology Laboratories

Aetna, BNP Paribas, Citi, Goldman Sachs, HSBC, ING, Aviva, Humana, Willis, Merck, University Hospitals, CardinalHealth, American Red Cross, Alegri, Capita

AETNA, American Express, BNP Paribas, Citi, CommerzBank, Dexia, GoldmanSachs, HSBC, ING, JP Morgan, Raymond James

Buyer's Guide

Tungsten RPA vs. Tungsten TotalAgility

January 2025

Free Report: Tungsten RPA vs. Tungsten TotalAgility

Find out what your peers are saying about Tungsten RPA vs. Tungsten TotalAgility and other solutions. Updated: January 2025.

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