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Tungsten TotalAgility vs UiPath Document Understanding comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 10, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Tungsten TotalAgility
Ranking in Intelligent Document Processing (IDP)
6th
Average Rating
8.2
Reviews Sentiment
6.5
Number of Reviews
22
Ranking in other categories
No ranking in other categories
UiPath Document Understanding
Ranking in Intelligent Document Processing (IDP)
2nd
Average Rating
8.2
Reviews Sentiment
7.2
Number of Reviews
51
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of April 2025, in the Intelligent Document Processing (IDP) category, the mindshare of Tungsten TotalAgility is 8.1%, down from 8.9% compared to the previous year. The mindshare of UiPath Document Understanding is 14.2%, up from 11.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Intelligent Document Processing (IDP)
 

Featured Reviews

PrashanthR - PeerSpot reviewer
Great with recognition and provides a high level of confidence in terms of extraction capabilities
When it comes to machine print, this is an excellent solution with features you don't find in other tools. When dealing with handwritten text they have provided some A2iA locators that require a separate license. Even after implementing that, the handwritten text extraction was not great. Microsoft Azure does better at text extraction. If an organization is looking for OCR without the need to extract anything, then I would suggest a product such as Textract or another free software. If data extraction is needed for additional processes then I would recommend Kofax. I rate this solution eight out of 10
ManinderSodhi - PeerSpot reviewer
The solution can process a large volume of invoices with a high success rate and little human validation
We are working with 40,000 different vendor templates. Document Understanding can understand and process various formats without much manual effort to configure the templates. That wasn't the case when we were using Microsoft. UiPath can read handwritten signatures with a success rate of around 70 percent. We've even processed pay slips in German. The language translations are around 90 percent accurate. The AI/ML component offers great flexibility in creating custom models. Its built-in models are also highly mature. The integration is seamless. We have RPA talking between our ERP systems and sharing information on the UiPath cloud.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Data extraction and auto-classification are great features."
"Essentially, Kofax TotalAgility as a whole is quite nice. As of now, we've only been able to use and explore its document classification and extraction capabilities. We haven't explored and used the case management capability yet, but the scan and capture capabilities we've been using heavily and those are quite good. Our solutions are mainly around those areas of Kofax TotalAgility. We haven't explored the product a lot, but the capabilities we've explored are good."
"It's a growing tool that offers a complete package of BPM, case management, and capture capabilities."
"The tool is low code which saves you from a developer."
"Its integration capabilities are valuable. It has low code/no code features. You have to do minimal coding."
"Kofax is very easy to use, UI-friendly and allows easy data extraction."
"One feature I like is that it makes the matrix easy for an unstructured document."
"It's not so complex to design what you need to."
"UiPath Document Understanding produces a high accuracy rate of 98 percent."
"The validation process is easy. The Validation Station shows you the extracted data on one side and the document on the other, so you can easily scroll down and check if the data is accurate. You just need to click a checkbox. If you don't think it is fine, you have the option to add an exception. Based on that exception, you can create multiple conditions for how to address the same issue if it happens again."
"Document Understanding has better machine learning or ML capabilities, and that is why I prefer Document Understanding."
"UiPath Document Understanding's image file extraction feature is the best in any OCR solution."
"With Document Understanding, tasks that would normally take eight hours manually can be completed in three to five hours. It still requires some human intervention, but 90 percent of the processing can be automated."
"We can integrate document understanding with other systems and applications."
"UiPath Document Understanding offers multiple types of extractors, which we can use to extract information from documents in a variety of ways."
"The UiPath Document Understanding tool is very easy to use for document understanding."
 

Cons

"Sometimes there isn't enough accuracy when it comes to extracts."
"The pricing for Kofax TotalAgility could be more attractive, particularly the cloud version of the solution which was offered to my company. This is its area for improvement."
"Kofax TotalAgility is quite vast and complex as a product. We came from Kofax Capture and Kofax Transformation, then we started learning Kofax TotalAgility, so there are a lot of things that were quite straightforward in the Kofax Capture and Kofax Transformation cross-motion modules, but to do those in Kofax TotalAgility was a bit more complex or quite long-winded and could be improved. In the next release of Kofax TotalAgility, it would be good to have a straightforward low-code or no-code process because there were instances we struggled with having to put logic into a script or a .NET script, then calling that script, instead of the process being low-code, no-code."
"The product's console version is old. It should also improve its forum."
"Kofax TotalAgility could improve the OTR engine. The page OTR engine is not accurate in predicting the data properly. If you provide many features which are good for business process management without an accurate OTR engine people will not want it."
"There needs to be more accessible certification and better pricing."
"Lacks sufficient inbuilt features."
"They provide sufficient but not excellent technical support. Perhaps there is a point where they could use some improvement."
"The results of classifying patient documents within UiPath Document Understanding need to be more accurate."
"There is room for improvement in UiPath Document Understanding's pricing. It is expensive for small clients. Currently, there is a big gap between the basic package and the 200,000 packages. There is no package in the middle for small agencies."
"Sometimes we have challenges when we need to read something like a barcode, so we must use the Cisco algorithm to solve the issue, or I have to ask developers for help specifically to capture this kind of information. There are other processes, such as refunds, that we still must do manually because there is no way to use automation to solve this issue."
"The signature comparison feature of UiPath Document Understanding could be improved."
"The signature and handwriting are a pain point for the OCR and have room for improvement."
"Existing models have room for improvement."
"The machine learning model needs improvement, as we receive more and more unstructured documents from clients that require a lot of manual validation."
"There are also problems with handwritten documents. The results from those are not 90 percent accurate. With scanned and native PDFs, it is 90 to 99 percent accurate, but the accuracy of handwritten documents is somewhat less. If they could improve on that, it would also be helpful."
 

Pricing and Cost Advice

"Kofax TotalAgility is very expensive."
"The price of this solution is less than some of the competition."
"It has a perpetual license. You pay once in a lifetime for the volume of scans you will do and the number of users you will have. You can have participants or regular users, and you can have developers and administrators. So, once you purchase it, it is for a lifetime, and then every year, you have to pay for the maintenance. There is an annual maintenance cost, which is about 18% of the licensing cost."
"It is slightly more expensive than other tools."
"The licensing cost for Kofax TotalAgility is very expensive, though I'm unable to give you the range, the sales representatives of my company say that the product is quite expensive."
"I find the pricing to be fair."
"UiPath has a higher upfront cost, but its Document Understanding feature is not a significant additional expense compared to the overall platform."
"UiPath Document Understanding compared to the competitors is high."
"UiPath is a pricey tool for small customers."
"Its pricing can be looked into because it is on the higher side for developing economies, such as India, where the cost of labor is a little cheaper compared to advanced technologies."
"One of the biggest challenges we face with UiPath is the pricing structure."
"I have only been using its free version."
"The price is on the high end."
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Top Industries

By visitors reading reviews
Financial Services Firm
25%
Computer Software Company
11%
Manufacturing Company
9%
Insurance Company
8%
Financial Services Firm
16%
Computer Software Company
13%
Real Estate/Law Firm
7%
Healthcare Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Kofax TotalAgility?
The product is really good, and it is easy to use. It comes with multiple integrations. The solution keeps up with the trend of Microsoft Copilot and AI.
What needs improvement with Kofax TotalAgility?
The product's console version is old. It should also improve its forum.
What is your primary use case for Kofax TotalAgility?
We use the solution to just capture the loan forms and the insurance request or request for coverage.
What do you like most about UiPath Document Understanding?
The solution allows us to continue with vendors whose information comes in correctly and to stop the automation for vendors with many items that are not clearly defined.
What is your experience regarding pricing and costs for UiPath Document Understanding?
I am not aware of the pricing details. My manager handles that, and as far as I know, Instabase is more expensive.
What needs improvement with UiPath Document Understanding?
Right now, we are trying to use Instabase, which is another tool for document understanding. It may be one one step ahead. It is faster than UiPath.
 

Also Known As

Kofax TotalAgility, TotalAgility, Singularity IDP, Capture Enabled BPM
No data available
 

Overview

 

Sample Customers

AETNA, American Express, BNP Paribas, Citi, CommerzBank, Dexia, GoldmanSachs, HSBC, ING, JP Morgan, Raymond James
Information Not Available
Find out what your peers are saying about Tungsten TotalAgility vs. UiPath Document Understanding and other solutions. Updated: March 2025.
847,862 professionals have used our research since 2012.