OpenText Capture vs Tungsten TotalAgility comparison

OpenText and Tungsten Automation are both solutions in the Intelligent Document Processing (IDP) category. OpenText is ranked #4 with an average rating of 8.0, while Tungsten Automation is ranked #5 with an average rating of 8.0. OpenText holds a 5.0% mindshare in IDP, compared to Tungsten Automation’s 5.1% mindshare. Additionally, 100% of OpenText users are willing to recommend the solution, compared to 90% of Tungsten Automation users who would recommend it.

OpenText Capture

Read 8 OpenText Capture reviews

1,468 Views
1,468 Comparison Views

100% willing to recommend

Tungsten TotalAgility

Read 23 Tungsten TotalAgility reviews

2,408 Views
1,445 Comparison Views

90% willing to recommend

OpenText Capture

Tungsten TotalAgility

Comparison Buyer's Guide

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Executive SummaryUpdated on Dec 28, 2025

Tungsten TotalAgility and OpenText Capture compete in document management and process automation. OpenText Capture leads with advanced features, but Tungsten TotalAgility offers competitive pricing and efficient support.

Features: Tungsten TotalAgility offers extensive process automation, robust integration with enterprise applications, and adaptable workflow management. OpenText Capture excels in comprehensive document capturing, advanced data classification, and AI-powered data extraction.

Room for Improvement: Tungsten TotalAgility could enhance initial deployment simplicity, improve feature depth, and expand its document capture functionalities. OpenText Capture may refine its cost-effectiveness, advance integration capabilities, and improve user interface intuitiveness.

Ease of Deployment and Customer Service: OpenText Capture provides a more streamlined deployment model and efficient customer service for a smoother business transition. Tungsten TotalAgility, while offering substantial support, demands more initial deployment attention.

Pricing and ROI: Tungsten TotalAgility offers a more economical setup, emphasizing cost-effectiveness and immediate ROI. OpenText Capture involves higher setup costs but justifies them with long-term benefits and feature-rich offerings, making it a premium choice focused on quality.

To learn more, read our detailed OpenText Capture vs. Tungsten TotalAgility Report (Updated: February 2026).

Buyer's Guide

OpenText Capture vs. Tungsten TotalAgility

February 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

OpenText Capture

Ranking in Intelligent Document Processing (IDP)

4th

Average Rating

8.2

Reviews Sentiment

6.3

Number of Reviews

Ranking in other categories

No ranking in other categories

Tungsten TotalAgility

Ranking in Intelligent Document Processing (IDP)

5th

Average Rating

8.2

Reviews Sentiment

4.6

Number of Reviews

Ranking in other categories

Robotic Process Automation (RPA) (21st), Business Orchestration and Automation Technologies (24th)

Mindshare comparison

As of February 2026, in the Intelligent Document Processing (IDP) category, the mindshare of OpenText Capture is 5.0%, down from 7.7% compared to the previous year. The mindshare of Tungsten TotalAgility is 5.1%, down from 8.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Intelligent Document Processing (IDP) Market Share Distribution
Product	Market Share (%)
OpenText Capture	5.0%
Tungsten TotalAgility	5.1%
Other	89.9%

Intelligent Document Processing (IDP)

Featured Reviews

Sirisha Konakandla

Software Engineer at ECloudOptimumCorp

Robust document capture boosts efficiency and integration options

The best features include multiple channel capabilities such as fax, different file transfers, and paper scans. It can be integrated with multiple channels and can capture images, even from mobile devices integrating into OpenText Capture. Currently, it has introduced AI for data extraction and document processing. OpenText Capture's impact on automating document-intensive tasks such as accounts payables or loan processing is significant. It has the capability to capture table structures or multiple line items from images, including line items and final amounts for invoice processing. The main benefits of OpenText Capture are particularly valuable when capturing content and extracting structured or unstructured data. This product can be integrated into any point-of-sale system, Salesforce, SAP, or other environments, reducing manual data entry and related tasks. This feature has helped organizations handle large volumes of data with precision, especially regarding resource consumption. The automation reduces human effort that would otherwise be required for classification and extraction tasks.

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Ross Macadam

Director at iicon ltd

Has faced challenges adapting to evolving capture methods and competitive integrations

It's difficult to say what I'd improve in Tungsten TotalAgility because we haven't been actively marketing that particular product in the last probably six to nine months. The speed of product development means that my experience with it is likely out of date in terms of the product suite capabilities. The difficulty with customers nowadays is that they are subject to the winds of change in terms of the adoption of cloud technologies and the offerings those cloud technologies bring. Microsoft, for instance, is rapidly filling in the spaces between various product areas that other vendors typically owned. That makes it difficult for customers to settle on their functional requirements because the offers are competing in the same space. I look for more integration with mainstream subscription based platforms, more security integration, and possibly some more lifecycle management features. However, the difficulty with that is the competition with existing options that people have in their subscription library.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The main benefits of OpenText Capture are particularly valuable when capturing content and extracting structured or unstructured data, and this feature has helped organizations handle large volumes of data with precision, especially regarding resource consumption."

"The solution is very powerful because it allows for custom scripting."

"We use it to capture documents coming through our product and mobile channels and make them available for our business to access and email. We use it to automate the email workflow in our applications, pull the documents, and email them to the users."

"The enterprise and capturing feature of OpenText is its valuable feature. As we have integrated CRM with OpenText."

"The automated version of the vendor invoice management is great."

"Being able to have accurate extraction is most valuable. It has machine learning and other tools to make the extraction more accurate."

"It allows you to image capture, scan documents and use machine learning to automatically index and tie them."

"The product is really good, and it is easy to use. It comes with multiple integrations. The solution keeps up with the trend of Microsoft Copilot and AI."

"The AI-powered features are incredibly important for operational efficiency; they are a game changer in terms of the accuracy of OCR and ICR."

"Essentially, Kofax TotalAgility as a whole is quite nice. As of now, we've only been able to use and explore its document classification and extraction capabilities. We haven't explored and used the case management capability yet, but the scan and capture capabilities we've been using heavily and those are quite good. Our solutions are mainly around those areas of Kofax TotalAgility. We haven't explored the product a lot, but the capabilities we've explored are good."

"It's not so complex to design what you need to."

"It is user-friendly and has good documentation. It's good for developing communication and has a lot of the APIs needed for this purpose. There aren't a lot of software options available from this time period; this is the only one from 2013 that has this concept of microservices."

"It's a growing tool that offers a complete package of BPM, case management, and capture capabilities."

"Kofax is very easy to use, UI-friendly and allows easy data extraction."

"Kofax TotalAgility is a great design tool for reading handwritten invoices."

More Tungsten TotalAgility pros

Cons

"The setup is medium complexity."

"If something is handwritten and attached to an email, it doesn't capture the information correctly."

"We are using it to improve the image and the documentation for the cases. And sometimes, some cases have more than fifteen different types. We use some tools as fixed standard analysis and provide information to support the different types to take some decisions and help in an automated process. We choose the case type and subtype DNS scanning documents from the data entry up."

"Knowledge of .NET is required to effectively use the solution or it can be complicated."

"I would say what most of the document management solutions are lacking is smartness to detect the duplicate storage of the documents"

"The area for improvement primarily centers around licensing concerns rather than technical issues. Captiva, intended for larger clients, poses challenges for medium and small businesses due to licensing costs. The current licensing model is based on volume, such as purchasing a volume for one million dollars per year for scanning. This pricing structure may be prohibitive for companies with constrained budgets. Another aspect requiring attention is the mobile capture feature, which, although experiencing recent enhancements in intelligent document processing through AI, could benefit from further improvements. Specifically, there is room for enhancement in enabling users to efficiently capture documents using their smartphones."

"It can be more user-friendly, and it should also have more reporting capabilities. There are also a few other things that need improvement."

"Kofax TotalAgility could improve the OTR engine. The page OTR engine is not accurate in predicting the data properly. If you provide many features which are good for business process management without an accurate OTR engine people will not want it."

"TotalAgility needs to improve communication with ECMs or other file storage systems because TotalAgility does not have file storage. A good improvement would be to create file storage or integrate with other file storage tools that are currently available."

"Kofax TotalAgility is quite vast and complex as a product. We came from Kofax Capture and Kofax Transformation, then we started learning Kofax TotalAgility, so there are a lot of things that were quite straightforward in the Kofax Capture and Kofax Transformation cross-motion modules, but to do those in Kofax TotalAgility was a bit more complex or quite long-winded and could be improved. In the next release of Kofax TotalAgility, it would be good to have a straightforward low-code or no-code process because there were instances we struggled with having to put logic into a script or a .NET script, then calling that script, instead of the process being low-code, no-code."

"Table line item extraction is not possible through Quick Capture."

"It would be nice if the tool has more connectors to different systems. It is an expensive solution."

"Sometimes there isn't enough accuracy when it comes to extracts."

"The pricing for Kofax TotalAgility could be more attractive, particularly the cloud version of the solution which was offered to my company. This is its area for improvement."

"Kofax needs to improve the low-code or citizen developers."

More Tungsten TotalAgility cons

Pricing and Cost Advice

"Some customers say the solution can get costly because it requires licenses or enterprise packages."

"OpenText is an expensive solution."

"The licensing cost for Kofax TotalAgility is very expensive, though I'm unable to give you the range, the sales representatives of my company say that the product is quite expensive."

"It is slightly more expensive than other tools."

"It has a perpetual license. You pay once in a lifetime for the volume of scans you will do and the number of users you will have. You can have participants or regular users, and you can have developers and administrators. So, once you purchase it, it is for a lifetime, and then every year, you have to pay for the maintenance. There is an annual maintenance cost, which is about 18% of the licensing cost."

"Kofax TotalAgility is very expensive."

"The price of this solution is less than some of the competition."

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Top Industries

By visitors reading reviews

Financial Services Firm

20%

Insurance Company

16%

Manufacturing Company

10%

Government

Financial Services Firm

17%

Computer Software Company

Insurance Company

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	2
Large Enterprise	6

By reviewers
Company Size	Count
Small Business	8
Large Enterprise	13

Questions from the Community

What needs improvement with OpenText Intelligent Capture?

There is room for improvement regarding the data extraction and OCR capabilities in OpenText Capture, especially with the advancements in LLMs and various extraction methods such as CVision. The pr...

See all answers

What is your primary use case for OpenText Intelligent Capture?

I use OpenText Capture for any digital format or hard copies, everything that needs to be digitalized and stored in a content management platform. Before storing in any content management platform,...

See all answers

What advice do you have for others considering OpenText Intelligent Capture?

Based on my rich experience with OpenText Capture, I would advise organizations considering it for their environment that this product is useful for handling heavy volumes or more complex documenta...

See all answers

What do you like most about Kofax TotalAgility?

The product is really good, and it is easy to use. It comes with multiple integrations. The solution keeps up with the trend of Microsoft Copilot and AI.

See all answers

What needs improvement with Kofax TotalAgility?

See all answers

What is your primary use case for Kofax TotalAgility?

I usually recommend Tungsten TotalAgility to any company with a business process that involves large scale capture of unstructured or semi-structured content across a range of processes that need t...

See all answers

Comparisons

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Compared 14% of the time

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Compared 8% of the time

Hyland Brainware vs OpenText Capture

Compared 7% of the time

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Compared 12% of the time

ABBYY Vantage vs Tungsten TotalAgility

Compared 11% of the time

Tungsten RPA vs Tungsten TotalAgility

Compared 6% of the time

ServiceNow Automation Engine vs Tungsten TotalAgility

Compared 4% of the time

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Product Reports

Buyer's Guide

OpenText Capture

January 2026

Download OpenText Capture product report

Buyer's Guide

Tungsten TotalAgility

January 2026

Download Tungsten TotalAgility product report

Also Known As

OpenText Captivas

Kofax TotalAgility, TotalAgility, Singularity IDP, Capture Enabled BPM

Overview

OpenText Capture leverages machine learning for effective document extraction and automated vendor invoice management, boasting powerful integration capabilities with CRM systems and an efficient OCR tool. Its platform supports API interaction for comprehensive document management.

OpenText Capture enhances document processing through accurate indexing with machine learning and efficient image capture via OCR, integrating data into systems like ECM and ERP. Users benefit from streamlined workflows, automating tasks such as extracting invoice data from scanned or emailed documents. Challenges include improving AI-driven document duplicate detection, OCR for lease abstraction, and the development of mobile capture features. Users seek a more user-friendly experience with lower licensing costs.

What are the key features of OpenText Capture?

Accurate Document Extraction: Utilizes machine learning to precisely extract information.
Automated Invoice Management: Reduces manual input through automation.
CRM System Integration: Seamlessly integrates with CRM for enhanced workflow.
Effective OCR Tool: Capable of advanced scanning and image processing.
API Interaction: Supports API use over mobile, email, or web platforms.
Custom Scripting: Enables tailored functionality to meet user-specific needs.

What benefits or ROI should users expect?

Increased Efficiency: Streamlines document management, saving time and resources.
Cost Reduction: Minimizes human intervention, reducing operational costs.
Enhanced Data Accuracy: Provides precise data capture and processing.
Flexible Integration: Easily connects with existing systems for a cohesive workflow.
Improved Automation: Boosts productivity through intelligent automation features.

Industries rely on OpenText Capture for efficient document management in capturing vendor invoices and automating workflows. In real estate, OCR might be used for processing lease documents, streamlining property management. Finance sectors benefit from automated invoice handling, often integrating data with ERP systems for improved financial oversight.

OpenText

Tungsten TotalAgility revolutionizes customer experience and organizational efficiency by integrating content-intensive workflow automation with advanced technologies like low-code process design and AI-driven intelligent document processing. Offering multiple deployment options including public cloud or preferred cloud service, TotalAgility empowers organizations to choose the solution that best fits their needs. With leading document intelligence, low-code automation, and end-to-end business process handling, TotalAgility ensures seamless workflow orchestration and task automation. Additionally, the platform delivers a frictionless development experience and a comprehensive single-vendor solution, eliminating the need for complex third-party arrangements. The recent unveiling of the TotalAgility-Azure OpenAI Connector further enhances the platform with cutting-edge Generative AI technology, enabling deep understanding, tailored responses, and diverse content creation. TotalAgility stands as the ultimate choice for unlocking innovation, maximizing workforce capacity, and improving customer engagement while ensuring governance, security, and agility for the future.

Tungsten Automation

Sample Customers

Information Not Available

AETNA, American Express, BNP Paribas, Citi, CommerzBank, Dexia, GoldmanSachs, HSBC, ING, JP Morgan, Raymond James

Buyer's Guide

OpenText Capture vs. Tungsten TotalAgility

February 2026

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