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Tungsten TotalAgility vs WorkFusion comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 10, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

No sentiment score available
Sentiment score
8.2
WorkFusion's support is generally fast and helpful, resolving issues effectively, though some users report occasional delays.
 

Room For Improvement

No sentiment score available
Sentiment score
3.8
WorkFusion needs better ERP integration, user interface, AI features, and support for mid-sized businesses with simplified processes.
 

Scalability Issues

No sentiment score available
Sentiment score
6.8
WorkFusion scales effectively with flexible infrastructure and support, handling extensive deployments and adapting to dynamic business needs.
 

Setup Cost

No sentiment score available
No sentiment score available
Enterprise buyers find WorkFusion's pricing flexible and negotiable, though initial costs can be high compared to alternatives.
 

Stability Issues

No sentiment score available
No sentiment score available
WorkFusion is stable with minor memory concerns, offering robust performance and reliable integration, praised for handling large volumes.
 

Valuable Features

No sentiment score available
Sentiment score
8.3
WorkFusion excels with its user-friendly tools, AI-driven automation, machine learning for document processing, and seamless integration capabilities.
 

Categories and Ranking

Tungsten TotalAgility
Ranking in Intelligent Document Processing (IDP)
6th
Average Rating
8.2
Reviews Sentiment
6.5
Number of Reviews
22
Ranking in other categories
No ranking in other categories
WorkFusion
Ranking in Intelligent Document Processing (IDP)
8th
Average Rating
7.8
Reviews Sentiment
7.2
Number of Reviews
30
Ranking in other categories
Process Automation (19th), Robotic Process Automation (RPA) (14th)
 

Mindshare comparison

As of November 2024, in the Intelligent Document Processing (IDP) category, the mindshare of Tungsten TotalAgility is 10.1%, up from 8.5% compared to the previous year. The mindshare of WorkFusion is 1.6%, down from 2.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Intelligent Document Processing (IDP)
 

Featured Reviews

PrashanthR - PeerSpot reviewer
Great with recognition and provides a high level of confidence in terms of extraction capabilities
When it comes to machine print, this is an excellent solution with features you don't find in other tools. When dealing with handwritten text they have provided some A2iA locators that require a separate license. Even after implementing that, the handwritten text extraction was not great. Microsoft Azure does better at text extraction. If an organization is looking for OCR without the need to extract anything, then I would suggest a product such as Textract or another free software. If data extraction is needed for additional processes then I would recommend Kofax. I rate this solution eight out of 10
Brock Miller - PeerSpot reviewer
Helps improve our accuracy and compliance, but the analytics module can be confusing
Machine learning models for document-heavy processes have room for improvement because they require significant effort to train and update. WorkFusion can be easy to use for non-technical people. It has two modules: a workspace for analysts to use on a daily basis, and an analytics module for tracking throughput, recall, precision, and other model metrics. The workspace is very easy to use, similar to any other case management tool. The analytics module, on the other hand, can be confusing at times and could benefit from some improvements. The biggest challenge I've had with WorkFusion is employee turnover. On both of my projects with them, the primary developer, the PMO, and some of the product SMEs have all turned over. There's been a lot of turnover in their organization over the past two years.
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Use our free recommendation engine to learn which Intelligent Document Processing (IDP) solutions are best for your needs.
816,406 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
25%
Computer Software Company
12%
Manufacturing Company
9%
Government
7%
Financial Services Firm
27%
Computer Software Company
15%
Government
6%
Manufacturing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Kofax TotalAgility?
The product is really good, and it is easy to use. It comes with multiple integrations. The solution keeps up with the trend of Microsoft Copilot and AI.
What is your experience regarding pricing and costs for Kofax TotalAgility?
The price of this solution is less than some of the competition.
What needs improvement with Kofax TotalAgility?
The product's console version is old. It should also improve its forum.
What do you like most about WorkFusion?
If you compare it to its competitors in the market, it is more Java-native.
What is your experience regarding pricing and costs for WorkFusion?
Everything should be cheaper. However, it's fairly priced. They have a pricing scale. We've been with them for a while, so we've already hit the roof. We've been with them so long that they are ver...
What needs improvement with WorkFusion?
For non-technical users, it may be easy to use. It depends on what perspective we're talking about. From a business perspective, like manual tasks, it's good. However, it's all about what the devel...
 

Also Known As

Kofax TotalAgility, TotalAgility, Singularity IDP, Capture Enabled BPM
No data available
 

Overview

 

Sample Customers

AETNA, American Express, BNP Paribas, Citi, CommerzBank, Dexia, GoldmanSachs, HSBC, ING, JP Morgan, Raymond James
Deutsche Bank, Amerant Bank, Bank of Asia, Scotiabank, Bank of Montreal, LPL Financial, Carter Bank & Trust, Selective Insurance, HPE, Canadian Tire, Standard Bank, Humana, New York-Presbyterian, Houston Methodist, Six Financial, State Street
Find out what your peers are saying about Tungsten TotalAgility vs. WorkFusion and other solutions. Updated: October 2024.
816,406 professionals have used our research since 2012.