Tungsten TotalAgility vs WorkFusion comparison

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Tungsten TotalAgility

Comparison Buyer's Guide

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Executive SummaryUpdated on Dec 12, 2024

Tungsten TotalAgility and WorkFusion compete in the automation space. Data comparisons show that Tungsten TotalAgility leads in pricing and support, while WorkFusion stands out with its features.

Features: Tungsten TotalAgility demonstrates impressive integration capabilities and offers customizable workflows, efficiently supporting various business processes. WorkFusion distinguishes itself with advanced cognitive automation and AI-driven analytics, making it suitable for complex automation requirements.

Ease of Deployment and Customer Service: Tungsten TotalAgility offers an easy deployment model supported by extensive customer service, enabling quick issue resolution. WorkFusion's deployment demands more time, but it compensates with robust training resources and dedicated customer service, offering strong support post-deployment.

Pricing and ROI: Tungsten TotalAgility presents a competitive setup cost, facilitating quicker ROI due to efficient deployment and simple costs. WorkFusion, requiring higher initial investment, offers superior features that lead to greater ROI over time as businesses fully leverage its automation potential.

To learn more, read our detailed Tungsten TotalAgility vs. WorkFusion Report (Updated: December 2024).

Tungsten TotalAgility vs. WorkFusion

December 2024

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Helped 824,053 peers since 2012

Categories and Ranking

Tungsten TotalAgility

Ranking in Intelligent Document Processing (IDP)

5th

Average Rating

8.2

Reviews Sentiment

6.5

Number of Reviews

Ranking in other categories

No ranking in other categories

WorkFusion

Ranking in Intelligent Document Processing (IDP)

8th

Average Rating

7.6

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

Process Automation (22nd), Robotic Process Automation (RPA) (15th)

Mindshare comparison

As of December 2024, in the Intelligent Document Processing (IDP) category, the mindshare of Tungsten TotalAgility is 10.0%, up from 8.8% compared to the previous year. The mindshare of WorkFusion is 1.5%, down from 1.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Intelligent Document Processing (IDP)

Featured Reviews

Joel McMillan

Systems Administrator at BAE Systems

All-in-one platform, simple billing processes, and reliable technical support

We use Kofax TotalAgility for accounts payable We are currently processing over 60,000 invoices per month with no more than 25 individuals. The most valuable features of this solution are automation, ease of billing processes with the process net, and low to no code development. The form…

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Brock Miller

Senior Vice President at a financial services firm with 10,001+ employees

Helps improve our accuracy and compliance, but the analytics module can be confusing

Machine learning models for document-heavy processes have room for improvement because they require significant effort to train and update. WorkFusion can be easy to use for non-technical people. It has two modules: a workspace for analysts to use on a daily basis, and an analytics module for tracking throughput, recall, precision, and other model metrics. The workspace is very easy to use, similar to any other case management tool. The analytics module, on the other hand, can be confusing at times and could benefit from some improvements. The biggest challenge I've had with WorkFusion is employee turnover. On both of my projects with them, the primary developer, the PMO, and some of the product SMEs have all turned over. There's been a lot of turnover in their organization over the past two years.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It is user-friendly and has good documentation. It's good for developing communication and has a lot of the APIs needed for this purpose. There aren't a lot of software options available from this time period; this is the only one from 2013 that has this concept of microservices."

"Kofax TotalAgility is stable."

"It's a growing tool that offers a complete package of BPM, case management, and capture capabilities."

"Data extraction and auto-classification are great features."

"The tool is low code which saves you from a developer."

"One feature I like is that it makes the matrix easy for an unstructured document."

"Its integration capabilities are valuable. It has low code/no code features. You have to do minimal coding."

"Kofax TotalAgility is a single package. They provide you with OCR capabilities, BPM capabilities, and case manager features."

More Tungsten TotalAgility pros

"The solution is stable, we have not had any glitches or problems."

"The dashboard is the solution's most valuable feature. When clients want to look at the data it's very easy for them to do so. The dashboard for the IT manager is very useful if there are issues and to create and follow processes."

"The tool itself is easy. I started using it without really having any coding experience... After just a few clicks, it was doing reconciliations for me."

"The most valuable features are the Excel activities. It has a number of Excel activities that are quite reliable."

"WorkFusion's RPA Express's ability to scale across multiple geographies with limited impact on additional IT Hardware requirements. This has enabled the scaling of Robotics capabilities and solutions across all our entities."

"The document processing engine is good. We're extracting around 70 data points from a given document, and we have an automated extraction rate of 80 percent for those fields."

"For automating mundane activities, I can recommend WorkFusion."

"WorkFusion's SAP integrations are really good."

More WorkFusion pros

Cons

"Kofax TotalAgility is quite vast and complex as a product. We came from Kofax Capture and Kofax Transformation, then we started learning Kofax TotalAgility, so there are a lot of things that were quite straightforward in the Kofax Capture and Kofax Transformation cross-motion modules, but to do those in Kofax TotalAgility was a bit more complex or quite long-winded and could be improved. In the next release of Kofax TotalAgility, it would be good to have a straightforward low-code or no-code process because there were instances we struggled with having to put logic into a script or a .NET script, then calling that script, instead of the process being low-code, no-code."

"Kofax should improve its handwritten extractions."

"The one thing I would like to see more of right now: is a simplified form creation. That would be the most significant improvement I would like to see in their product."

"Lacks sufficient inbuilt features."

"It would be nice if the tool has more connectors to different systems. It is an expensive solution."

"The product's console version is old. It should also improve its forum."

"The pricing for Kofax TotalAgility could be more attractive, particularly the cloud version of the solution which was offered to my company. This is its area for improvement."

"Table line item extraction is not possible through Quick Capture."

More Tungsten TotalAgility cons

"We have had some problems in the past with the Inspector tool that looks at the elements on the screen. Replacing it or improving it is needed."

"Where it can be improved is the speed. I built two bots, one with WorkFusion and the same thing with Python. My feeling was that the speed at which Python did things, how fast it did them, was quite cool. It was faster."

"On a scale of 1 - 10 I would rate them a 6. That's not low - that 60%. But as I said, it needs to be upgraded and modified."

"The product needs to be "simple and easy" to use. A good example of this is the use of Python code to perform automations. It is free and the skills transfer is able to happen quickly and the operation and initiation of the completed automation is easy to execute."

"It should integrate with more ERP solutions like SAP. It doesn't currently have that ability."

"The product could do more to expand its 'codeless' coding options by adding drag-and-drop assistance in building bots for non-technical users."

"If we're talking from a developer perspective, the task of actually building automation is not ideal. That's not their strong side."

"We would like to see further improvement in the area of running headless."

More WorkFusion cons

Pricing and Cost Advice

"Kofax TotalAgility is very expensive."

"It is slightly more expensive than other tools."

"The price of this solution is less than some of the competition."

"The licensing cost for Kofax TotalAgility is very expensive, though I'm unable to give you the range, the sales representatives of my company say that the product is quite expensive."

"It has a perpetual license. You pay once in a lifetime for the volume of scans you will do and the number of users you will have. You can have participants or regular users, and you can have developers and administrators. So, once you purchase it, it is for a lifetime, and then every year, you have to pay for the maintenance. There is an annual maintenance cost, which is about 18% of the licensing cost."

"They have a very expensive license compared to any other automation tool. For instance, at $50,000 - $60,000, you can bring in an Automation Anywhere solution. For this solution, you need at least $250,000 to get something going."

"We are on an annual contract to use the solution."

"In addition to the licensing fee, there is also an implementation cost for each use case and technical support costs."

"The solution was not the cheapest, but it was also not the most expensive. Workfusion was very open to negotiating pricing and to working within the objectives of our firm."

"One upgrade took a year to do, from the first server being built to the last bot being migrated. This was because we had to migrate all our existing bots. This is the same process and time frame that we are expecting towards the upcoming upgrade. I will end up spending half a million dollars to do an upgrade."

"It is not the most expensive solution, but it is also not the cheapest."

"Find it online."

"I can't speak to pricing. It's a contract signed by upper management."

More WorkFusion pricing and cost advice

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Use our free recommendation engine to learn which Intelligent Document Processing (IDP) solutions are best for your needs.

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824,053 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Financial Services Firm

24%

Computer Software Company

12%

Manufacturing Company

Government

Financial Services Firm

27%

Computer Software Company

15%

Government

Insurance Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about Kofax TotalAgility?

The product is really good, and it is easy to use. It comes with multiple integrations. The solution keeps up with the trend of Microsoft Copilot and AI.

What needs improvement with Kofax TotalAgility?

The product's console version is old. It should also improve its forum.

What is your primary use case for Kofax TotalAgility?

We use the solution to just capture the loan forms and the insurance request or request for coverage.

What do you like most about WorkFusion?

If you compare it to its competitors in the market, it is more Java-native.

What is your experience regarding pricing and costs for WorkFusion?

Everything should be cheaper. However, it's fairly priced. They have a pricing scale. We've been with them for a while, so we've already hit the roof. We've been with them so long that they are ver...

What needs improvement with WorkFusion?

For non-technical users, it may be easy to use. It depends on what perspective we're talking about. From a business perspective, like manual tasks, it's good. However, it's all about what the devel...

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Compared 11% of the time

Tungsten RPA vs Tungsten TotalAgility

Compared 9% of the time

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Compared 7% of the time

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Compared 49% of the time

Automation Anywhere vs WorkFusion

Compared 10% of the time

Microsoft Power Automate vs WorkFusion

Compared 10% of the time

Blue Prism vs WorkFusion

Compared 7% of the time

ELMA 365 vs WorkFusion

Compared 6% of the time

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Product Reports

Download Tungsten TotalAgility product report

Tungsten TotalAgility

November 2024

Download WorkFusion product report

November 2024

Also Known As

Kofax TotalAgility, TotalAgility, Singularity IDP, Capture Enabled BPM

No data available

Learn More

Tungsten Automation

Overview

Tungsten TotalAgility revolutionizes customer experience and organizational efficiency by integrating content-intensive workflow automation with advanced technologies like low-code process design and AI-driven intelligent document processing. Offering multiple deployment options including public cloud or preferred cloud service, TotalAgility empowers organizations to choose the solution that best fits their needs. With leading document intelligence, low-code automation, and end-to-end business process handling, TotalAgility ensures seamless workflow orchestration and task automation. Additionally, the platform delivers a frictionless development experience and a comprehensive single-vendor solution, eliminating the need for complex third-party arrangements. The recent unveiling of the TotalAgility-Azure OpenAI Connector further enhances the platform with cutting-edge Generative AI technology, enabling deep understanding, tailored responses, and diverse content creation. TotalAgility stands as the ultimate choice for unlocking innovation, maximizing workforce capacity, and improving customer engagement while ensuring governance, security, and agility for the future.

WorkFusion, Inc. is the creator of AI-enabled Digital Workers designed specifically for banking and financial services organizations. Its Digital Workers are true knowledge workers that effectively augment existing teams in functions like anti-money laundering (AML), sanctions, customer onboarding, Know Your Customer (KYC), and customer service. WorkFusion’s digital workforce solutions help solve talent shortages, increase workforce capacity, save money, enhance employee and customer satisfaction, and ensure ongoing compliance. For more information visit workfusion.com.

Sample Customers

AETNA, American Express, BNP Paribas, Citi, CommerzBank, Dexia, GoldmanSachs, HSBC, ING, JP Morgan, Raymond James

Deutsche Bank, Amerant Bank, Bank of Asia, Scotiabank, Bank of Montreal, LPL Financial, Carter Bank & Trust, Selective Insurance, HPE, Canadian Tire, Standard Bank, Humana, New York-Presbyterian, Houston Methodist, Six Financial, State Street