Microsoft Power Automate vs WorkFusion comparison

Read 29 WorkFusion reviews

3,039 Views
1,193 Comparison Views

86% willing to recommend

Microsoft Power Automate

Comparison Buyer's Guide

Download the report

Executive SummaryUpdated on Dec 4, 2024

WorkFusion and Microsoft Power Automate are competitors in the automation software market. WorkFusion has the upper hand with advanced machine learning and SAP integration, while Power Automate excels in ease of use and Microsoft integrations.

Features: WorkFusion offers advanced automation capabilities with robust machine learning, document processing, and seamless SAP integration. It supports complex workflows with quick development and provides a free RPA Express for entry-level users. Microsoft Power Automate comes integrated within Office 365, offers a user-friendly environment with many prebuilt templates and connectors, and focuses on ease of use through low-code solutions.

Room for Improvement: WorkFusion needs enhancements in NLP processing and OCR capabilities, a more intuitive interface for non-technical users, and greater flexibility in integration. Microsoft Power Automate could improve integration with non-Microsoft platforms, enhance AI capabilities, and simplify its complex licensing model to provide more comprehensive functionalities.

Ease of Deployment and Customer Service: WorkFusion supports on-premises, cloud, and hybrid deployments with robust customer support but faces challenges with rapid end-of-life announcements for product versions. Microsoft Power Automate offers flexibility in hybrid and cloud environments with fast, responsive customer service and benefits from strong integration with Microsoft ecosystems.

Pricing and ROI: WorkFusion presents a competitive pricing model which leads to substantial ROI and reduced human error, though initial setups can be costly. Power Automate offers a cost-effective solution for Microsoft users, integrated within Office 365. It provides significant ROI through scalable Microsoft-centered usage, although careful management is needed to handle the costs of premium features.

To learn more, read our detailed Microsoft Power Automate vs. WorkFusion Report (Updated: December 2024).

Microsoft Power Automate vs. WorkFusion

December 2024

Download the complete report

Helped 824,053 peers since 2012

Categories and Ranking

Microsoft Power Automate

Ranking in Robotic Process Automation (RPA)

2nd

Average Rating

7.8

Reviews Sentiment

7.0

Number of Reviews

125

Ranking in other categories

Process Mining (2nd)

WorkFusion

Ranking in Robotic Process Automation (RPA)

15th

Average Rating

7.6

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

Process Automation (22nd), Intelligent Document Processing (IDP) (8th)

Mindshare comparison

As of December 2024, in the Robotic Process Automation (RPA) category, the mindshare of Microsoft Power Automate is 21.2%, down from 21.9% compared to the previous year. The mindshare of WorkFusion is 1.6%, up from 1.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Robotic Process Automation (RPA)

Featured Reviews

Gowtham J

Associate - Analytics at Ernst & Young

Provides valuable integration with other Microsoft tools

The initial setup process involves three trigger points. One is a manual trigger, where users interact with a button or interface element to start the flow. The second is the recurrence trigger, which allows users to schedule automated maintenance at a specific time. Third is a data-driven trigger, where the flow is initiated based on an event in a database, such as creating a new line item in SharePoint database. Once triggered, the flow continues to execute, performing the configured actions and providing the results.

Read full review

Brock Miller

Senior Vice President at a financial services firm with 10,001+ employees

Helps improve our accuracy and compliance, but the analytics module can be confusing

Machine learning models for document-heavy processes have room for improvement because they require significant effort to train and update. WorkFusion can be easy to use for non-technical people. It has two modules: a workspace for analysts to use on a daily basis, and an analytics module for tracking throughput, recall, precision, and other model metrics. The workspace is very easy to use, similar to any other case management tool. The analytics module, on the other hand, can be confusing at times and could benefit from some improvements. The biggest challenge I've had with WorkFusion is employee turnover. On both of my projects with them, the primary developer, the PMO, and some of the product SMEs have all turned over. There's been a lot of turnover in their organization over the past two years.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It is basically free for me because it comes with my Office 365 subscription. The main feature is that there is abundant learning material on platforms like YouTube. You can find information about whatever you want to be done in Spanish or English without a problem. It is very easy to learn. Users can start using it on their own without any former training, which is something I like about this solution."

"Its integration with SharePoint and Outlook is the most valuable. I found it very easy to use. I could do everything that I wanted very quickly, and I didn't have any complications at all. I never had a problem in using Microsoft Power Automate."

"I believe document reading has been beneficial when dealing with Microsoft."

"The best feature of the tool is that it is generic, so it allows one to do as he wishes."

"The program requires no code making it very easy to implement various functions."

"The connectors are a very good feature."

"The tool is very good at implementing automation within processes. It's saved us from doing a lot of manual processes."

"We have talked to Microsoft. We're a large company and we're talking to Microsoft on a regular basis. We have a partner we talk to when it comes to Automate. We are absolutely satisfied with technical support."

More Microsoft Power Automate pros

"The solution is stable, we have not had any glitches or problems."

"The most valuable features are the recorder because it's user-friendly and the integration with other tools Excel."

"The dashboard is the solution's most valuable feature. When clients want to look at the data it's very easy for them to do so. The dashboard for the IT manager is very useful if there are issues and to create and follow processes."

"We need to analyze documents in order to understand them. We don't need to dedicate much time to this because WorkFusion's machine learning capabilities are very good. We can easily extract information and classify these documents. The document processing engine is very important to our organization because it is the center for many use cases, as we need to control the information contained in documents."

"We recommend different solutions based on our customers' needs, and WorkFusion is what we offer for those who need a premium solution."

"The document processing engine is good. We're extracting around 70 data points from a given document, and we have an automated extraction rate of 80 percent for those fields."

"We have been very pleased with the speed and decisiveness of WorkFusion, which is able to quickly provide a disposition note or escalate to a human for additional review."

"The Robotic Desktop Automation Express component allows us to do rapid development outside the normal, time-consuming processes."

More WorkFusion pros

Cons

"Microsoft Power Automate could improve by adding more features to the free version it would be good because there are many features that you have to pay for. There are some functions that IT personnel, like myself, have a difficult time using and could be made more user-friendly."

"Looping can be a bit tricky."

"It should be more stable, and their technical support should be faster. It should also have more integration with tools from other vendors, such as SAP and Oracle, and technology partners, such as Salesforce."

"It would be good to have some kind of on-premises solution for BPMN users, but I don't think Microsoft will ever go back to the on-premises solution. They all train their clients to use their online services. It is easy, but it doesn't follow the industry-wide standards. I can only use the processes that Microsoft gives us. I can't map a business process by using other standards or notations, such as Business Process Management (BPM). I have to use whatever Microsoft gives us. I would like to have support for some standards because if we decide to use another BPM tomorrow, we will have to remap everything in notation to transfer from this solution. This is the only block or obstacle that I see in using this solution. It is closed in its infrastructure."

"I've had issues with reordering columns. When I tried to do it, it seemed to take a long time, and then, later, it gave me some kind of error."

"It is mostly integrated with the Microsoft environment. Unlike UiPath, we cannot really use external tools with Microsoft Power Automate. There should be a possibility to integrate it with external tools or systems."

"They can improve the description of errors and provide more details. Sometimes, when I receive an error, I can't understand what is wrong. It would be useful to have a desktop version to modify or edit workflows. Its scalability can also be better."

"The tasks that can be automated are limited to Microsoft applications only."

More Microsoft Power Automate cons

"The most common issue we have is with the OCR, but that also depends on the quality of the documents your scanning. Still, I would say the OCR is comparable to other solutions. I wouldn't say it's better or worse than other OCR engines."

"On a scale of 1 - 10 I would rate them a 6. That's not low - that 60%. But as I said, it needs to be upgraded and modified."

"It is difficult for non-technical users to use WorkFusion. If we really want to build automation, we definitely need Java developers. Their RPA is not for non-technical people. If I look at competing products, like Automation Anywhere, UiPath, Blue Prism, or even Power Automate, a non-technical person can build basic automations and deploy them. Since non-technical people can easily build basic automations, they can be deployed in no time. With WorkFusion, there isn't a similar feature that works well. One needs to write code from scratch to build automation. That is definitely a deterrent if we really want to do quick, dirty automation. I would not rate WorkFusion very high on their no-code, low-code paradigm. In this area, I would definitely expect them to improve."

"One thing we didn't like was their OCR solution. We felt it's somewhat inefficient."

"A better graphical user interface that allows business users to perform automation would make this solution number one in the market."

"WorkFusion comes packed with certain libraries and .jars. At times, you understand that you're using a system in which a library or .jar is outdated and you need to upgrade it... They need to better manage quickly making changes in WorkFusion to accommodate a situation where other technologies are not supporting the platform."

"We have executed our robots thousands of times in our enterprise environment. However, in an enterprise environment, WorkFusion has performance problems. It is slow in production."

"The solution is not user-friendly, this is something they should improve."

More WorkFusion cons

Pricing and Cost Advice

"The licensing price should be more cost-effective."

"When we purchase the Microsoft Dynamics license, the Power Automate license is often free, albeit with some limitations, such as a certain number of transactions per user."

"I give the cost a three out of ten."

"The platform is averagely priced. I rate the pricing a five out of ten."

"It comes with the Microsoft suite. I'd rate it an eight out of ten in terms of pricing."

"The license cost could be better."

"The price is right. If you have Office 365 It's included."

"We use Office 365 and this solution is free for me to use with the package we have. We have plans to increase the usage of Microsoft Power Automate."

More Microsoft Power Automate pricing and cost advice

"My client is using RPA Express, which is available for them to use free of charge."

"I can't speak to pricing. It's a contract signed by upper management."

"Find it online."

"One upgrade took a year to do, from the first server being built to the last bot being migrated. This was because we had to migrate all our existing bots. This is the same process and time frame that we are expecting towards the upcoming upgrade. I will end up spending half a million dollars to do an upgrade."

"They have a very expensive license compared to any other automation tool. For instance, at $50,000 - $60,000, you can bring in an Automation Anywhere solution. For this solution, you need at least $250,000 to get something going."

"We have a good deal from WorkFusion. We have an unlimited global licensing deal with WorkFusion. For us, it is a no-worry solution. We can go ahead and use it as much as possible anywhere we need it. If WorkFusion has a different kind of a deal for licensing with others, then their business decisions need to be evaluated based on that."

"In addition to the licensing fee, there is also an implementation cost for each use case and technical support costs."

"The solution was not the cheapest, but it was also not the most expensive. Workfusion was very open to negotiating pricing and to working within the objectives of our firm."

More WorkFusion pricing and cost advice

See which vendors are best for you

Use our free recommendation engine to learn which Robotic Process Automation (RPA) solutions are best for your needs.

See recommendations

824,053 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Financial Services Firm

14%

Computer Software Company

12%

Manufacturing Company

11%

Government

Financial Services Firm

27%

Computer Software Company

15%

Government

Insurance Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

RPA that Bots can run without centralized control?

Yes, Attended Bots which can run without centralized control Module. RPA Tools like Automation Anywhere, uiPath ,Power Automation they do support this.

How do I choose between UiPath and Microsoft Power Automate?

Microsoft‌ ‌Power‌ ‌Automate‌ ‌is‌ ‌intuitive‌ ‌and‌ ‌easy‌ ‌to‌ ‌integrate‌ ‌and‌ ‌use.‌ ‌I‌ ‌like‌ ‌that‌ ‌there‌ ‌is‌ ‌no‌ ‌coding‌ ‌experience‌ ‌necessary,‌ ‌and‌ ‌appreciate‌ ‌the‌ ‌automated‌...

How is Automation Anywhere compared to Microsoft Power Automate?

‌Neither‌ ‌solution‌ ‌requires‌ ‌any‌ ‌coding‌ ‌experience,‌ ‌and‌ ‌both‌ ‌are‌ ‌easy‌ ‌to‌ ‌use‌ ‌and‌ ‌have‌ ‌great‌ ‌drag-and‌ ‌drop‌ ‌functionality.‌ ‌The‌ ‌training‌ ‌and‌ ‌resources‌ ‌for‌ ‌A...

What do you like most about WorkFusion?

If you compare it to its competitors in the market, it is more Java-native.

What is your experience regarding pricing and costs for WorkFusion?

Everything should be cheaper. However, it's fairly priced. They have a pricing scale. We've been with them for a while, so we've already hit the roof. We've been with them so long that they are ver...

What needs improvement with WorkFusion?

For non-technical users, it may be easy to use. It depends on what perspective we're talking about. From a business perspective, like manual tasks, it's good. However, it's all about what the devel...

UiPath vs Microsoft Power Automate

Comparisons

Compared 35% of the time

Blue Prism vs Microsoft Power Automate

Compared 20% of the time

Automation Anywhere vs Microsoft Power Automate

Compared 18% of the time

Fortra's Automate vs Microsoft Power Automate

Compared 3% of the time

Python RPA vs Microsoft Power Automate

Compared 3% of the time

More Microsoft Power Automate Competitors

UiPath vs WorkFusion

Compared 49% of the time

Automation Anywhere vs WorkFusion

Compared 10% of the time

Blue Prism vs WorkFusion

Compared 7% of the time

ELMA 365 vs WorkFusion

Compared 6% of the time

Camunda vs WorkFusion

Compared 5% of the time

More WorkFusion Competitors

Product Reports

Download Microsoft Power Automate product report

Microsoft Power Automate

December 2024

Download WorkFusion product report

November 2024

Also Known As

Power Automate, Microsoft Flow, MS Power Automate, WinAutomation by Softomotive, ProcessRobot by Softomotive, Minit

No data available

Learn More

Microsoft

Overview

Microsoft Power Automate is a powerful tool that streamlines and automates tasks within an organization.

It is used for workflow automation, data integration, and creating automated notifications and approvals.

Power Automate connects different applications and services, such as SharePoint, Excel, and Outlook, to automate data transfer and synchronization.

WorkFusion, Inc. is the creator of AI-enabled Digital Workers designed specifically for banking and financial services organizations. Its Digital Workers are true knowledge workers that effectively augment existing teams in functions like anti-money laundering (AML), sanctions, customer onboarding, Know Your Customer (KYC), and customer service. WorkFusion’s digital workforce solutions help solve talent shortages, increase workforce capacity, save money, enhance employee and customer satisfaction, and ensure ongoing compliance. For more information visit workfusion.com.

Sample Customers

1. Coca-Cola 2. General Electric 3. Siemens 4. Accenture 5. Deloitte 6. Johnson & Johnson 7. Ford 8. Nestle 9. Procter & Gamble 10. IBM 11. Amazon 12. Google 13. Microsoft 14. Adobe 15. Cisco 16. Oracle 17. SAP 18. Intel 19. HP 20. Dell 21. Verizon 22. AT&T 23. T-Mobile 24. Walmart 25. Target 26. Home Depot 27. McDonald's 28. Starbucks 29. Nike 30. Apple 31. Facebook 32. Twitter

Deutsche Bank, Amerant Bank, Bank of Asia, Scotiabank, Bank of Montreal, LPL Financial, Carter Bank & Trust, Selective Insurance, HPE, Canadian Tire, Standard Bank, Humana, New York-Presbyterian, Houston Methodist, Six Financial, State Street