Microsoft Power Automate vs WorkFusion comparison

Microsoft and WorkFusion are both solutions in the Robotic Process Automation (RPA) category. Microsoft is ranked #2 with an average rating of 8.2, while WorkFusion is ranked #15 with an average rating of 7.7. Microsoft holds a 21.2% mindshare in RPA, compared to WorkFusion’s 1.7% mindshare. Additionally, 87% of Microsoft users are willing to recommend the solution, compared to 86% of WorkFusion users who would recommend it.

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Executive SummaryUpdated on Dec 4, 2024

WorkFusion and Microsoft Power Automate are competitors in the automation software market. WorkFusion has the upper hand with advanced machine learning and SAP integration, while Power Automate excels in ease of use and Microsoft integrations.

Features: WorkFusion offers advanced automation capabilities with robust machine learning, document processing, and seamless SAP integration. It supports complex workflows with quick development and provides a free RPA Express for entry-level users. Microsoft Power Automate comes integrated within Office 365, offers a user-friendly environment with many prebuilt templates and connectors, and focuses on ease of use through low-code solutions.

Room for Improvement: WorkFusion needs enhancements in NLP processing and OCR capabilities, a more intuitive interface for non-technical users, and greater flexibility in integration. Microsoft Power Automate could improve integration with non-Microsoft platforms, enhance AI capabilities, and simplify its complex licensing model to provide more comprehensive functionalities.

Ease of Deployment and Customer Service: WorkFusion supports on-premises, cloud, and hybrid deployments with robust customer support but faces challenges with rapid end-of-life announcements for product versions. Microsoft Power Automate offers flexibility in hybrid and cloud environments with fast, responsive customer service and benefits from strong integration with Microsoft ecosystems.

Pricing and ROI: WorkFusion presents a competitive pricing model which leads to substantial ROI and reduced human error, though initial setups can be costly. Power Automate offers a cost-effective solution for Microsoft users, integrated within Office 365. It provides significant ROI through scalable Microsoft-centered usage, although careful management is needed to handle the costs of premium features.

To learn more, read our detailed Microsoft Power Automate vs. WorkFusion Report (Updated: January 2025).

Buyer's Guide

Microsoft Power Automate vs. WorkFusion

January 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Fortra's Automate

Mindshare comparison

As of January 2025, in the Robotic Process Automation (RPA) category, the mindshare of Fortra's Automate is 1.4%, up from 1.0% compared to the previous year. The mindshare of Microsoft Power Automate is 21.2%, down from 21.8% compared to the previous year. The mindshare of WorkFusion is 1.7%, up from 1.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Robotic Process Automation (RPA)

Featured Reviews

Anabel Marco

Account Director at Software Greenhouse

Can automate several processes with only one bot and is easy to implement, administer, and use

We have tried other RPA solutions like UiPath or Automation Anywhere. They are fantastic products but complex, and it's hard to understand everything. It would be best if you had a skilled developer or several. Automate is easy to implement, administer, and use. It's appropriate for us because our cases are simple and easy to automate. We don't need complicated tools with many features; We prefer to get a significant ROI quickly. We can automate several processes with only one bot, so it's much cheaper than other products where you need to buy additional licenses. We need a good value for our automation. The other solutions might be more robust, but Automate is perfect for us because we're not a large enterprise.

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Nilesh Pundkar

IVR Developer at Orange

Good for email routing and management features but additional costs for plug-ins

Power Automate has fewer features and more limitations in general. It's not as mature a product as some of the others, like UiPath or Automate Anywhere. One of the main issues I've found is that Power Automate struggles with accessing Excel or other Office documents on servers. Even though it's a Microsoft product, we often have to log in through remote systems, and syncing can be problematic due to the way we use servers. At the very least, they should provide access to Office 365 directly, without requiring additional logins on servers. Most people utilizing Power Automate are already working within the Office 365 environment. Any proof of concepts (POCs) using Power Automate would naturally be built on top of Office 365.

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Shamus Cardon

IT Engineer III at a healthcare company with 10,001+ employees

It has improved our accuracy since we are eliminating the human error element. There could be better version control through their web platform.

We only have our engineering team writing code and developing business processes since it is very technical. In terms of data extraction and training the ML models, we deployed that to our accounts payable department, which has fewer technical users than our engineering team. After a handful of training sessions, they were able to get in there and use it with decent accuracy. It could be better, but it is definitely better than nothing. One of the big upgrades that I know is happening in version 10 is an improvement to their tagging interface. That is definitely something that I am excited about to sort of reinvigorate our more non-technical users in information extraction from our documents. There could be better version control through their web platform. That is something that could be improved on. Integration from the IDE, e.g., from WorkFusion Studio directly into Control Tower, would be nice to have too.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The best feature of Automate is its ease of use, which is a major selling point."

"We are still in the process of rolling it to production and tweaking it (our AD groups are a mess), but the improvements are priceless. Having users ID's created the same way every time without human error is the best part. We don't need to worry about why groups were not added, user rights not set to folders or missing a private folder being created, typos or just even knowing when things are done and logged."

"Fortra's Automate performs the job effectively and has the capability to alert us of any issues."

"The product effectively handles all the tasks we require."

"The most valuable features for my client are timing and scheduling."

"This tool has machine learning and voice recognition and computer vision, which are both quite useful aspects. These aren't available in other tools. It's a good addition to this tool and it gives the solution an edge on the market."

"A great feature that you seldom see in these kind of systems is the ability to use a database as trigger to launch a task. This is something I asked for a few years ago and that was added."

"The solution is continuously adding more integrations to help with workflows and bot and task creation."

More Fortra's Automate pros

"Third-party integrations with third-party applications are quite easy."

"Overall, it is a great service at the given price. It is very modern, and it integrates in a great way with pretty much anything. It is also fast."

"The most valuable features of Microsoft Power Automate are the connectors, such as loops, which make things easier."

"The best feature is that it doesn't require any other connectivity."

"Its ease of use is most valuable. A lot of the bulk functionality is done either through standalone or custom connectors and standard API processes."

"It makes work easier."

"The most valuable feature is that it easily integrates with other Microsoft products, so it has multiple connectors. You can create solutions that connect to Teams, Outlook, SharePoint, and OneDrive."

"AI Builder is a good add-on."

More Microsoft Power Automate pros

"It takes care of simple tasks so users can focus more on exceptions than on regular use cases. They only focus on orders where they need to handle an exception, some information was not given, or there is an issue that they had to focus on. The rest of it goes straight through without human touch. We want to see our employees as engineers, wherein they think and solve problems, not necessarily have to do repetitive tasks. I think WorkFusion helps with avoiding repetitive tasks."

"The solution is stable, we have not had any glitches or problems."

"We can see that its competitive ability is quite good."

"For automating mundane activities, I can recommend WorkFusion."

"A helpful feature is the analytics capability within WorkFusion. The analytics dashboards, i.e., their Tableau dashboards, are really helpful for building a business activity monitoring layer. These are very visible to senior management and stakeholders, who can see and know what is happening within processes. They can see what benefits are getting delivered as processes, either ;daily, weekly, monthly, or quarterly. It is easy for stakeholders or senior management to understand the value for the money that they are spending."

"WorkFusion helps by speeding up processes. The process takes time. It has business costs associated because there are people waiting to take the next steps in the process. The end result of waiting, whether it is an internal or external team, is that they are delayed. Therefore, it helps us in speeding up business processes and improving employee morale, as people don't have to do repetitive work anymore."

"The Control Tower enables us to create and use workflows. It helps us run processes. There are a lot of small features, but the Control Tower is a very good feature, wherein we can create bots and schedule them as well as create different instances of them to run in different regions."

"The most valuable features are the recorder because it's user-friendly and the integration with other tools Excel."

More WorkFusion pros

Cons

"Sometimes when we communicate with the ERP system and there is an issue, we are not always aware of the specifics of Automate and the source of the problem."

"They do not encrypt passwords, so this is an issue with HIPAA compliance."

"Some companies have asked for voice integration. This is likely part of the roadmap."

"It would be an improvement if Automate had better stability tools, whether by recommending a certain amount of memory because it can be a memory hog at times."

"There is room for improvement regarding cloud functionality; there are a few missing features, and the logging could be better, especially air logging. We can go into logging events and create our own task, but it would be nice if this were more detailed."

"The documentation for errors needs improvement as many of the error messages we receive are very vague."

"The intelligent automation feature could be improved. It's interesting because it's simple, but the automation quality isn't always good. It's easy to use, but sometimes you need to make a slight improvement to the automation, and that's not so easy."

"The vendor is currently working on a solution that allows us to automatically create a process that is based on a document that we receive via email."

More Fortra's Automate cons

"It doesn't have any OCR capabilities."

"I was working on it for around three days and then took a break of about two days. When I went back to it, all of the Excel, and all the Excel functions, just disappeared. Completely vanished. When I looked up the help, it said that sometimes that happens when you're not connected to the internet."

"When comparing with Automation Anywhere, there are a couple of things that this product doesn't have. One of the major things is the key management system. It would be great if they improve this. Its documentation can also be improved."

"The tool should improve its price."

"Their OCR capabilities are not as evolved as the other tools."

"AI-enabled voice recognition features could be included in the product."

"We find the solution to be not that user-friendly, and might be using the older version, which really did not have a lot of features, so my review is mostly based on the older version."

"The tool must be more stable."

More Microsoft Power Automate cons

"I would also like for it to be NLP-based."

"We had some issues in the past, but it is fairly stable now. From what I hear, it is more stable in the later versions. With version 10.1.4, there were some issues relating to load distribution. However, it is good now."

"We would like to see further improvement in the area of running headless."

"We have had some problems in the past with the Inspector tool that looks at the elements on the screen. Replacing it or improving it is needed."

"We are having some database issues, but we are addressing them."

"The product needs to be "simple and easy" to use. A good example of this is the use of Python code to perform automations. It is free and the skills transfer is able to happen quickly and the operation and initiation of the completed automation is easy to execute."

"The most common issue we have is with the OCR, but that also depends on the quality of the documents your scanning. Still, I would say the OCR is comparable to other solutions. I wouldn't say it's better or worse than other OCR engines."

"A better graphical user interface that allows business users to perform automation would make this solution number one in the market."

More WorkFusion cons

Pricing and Cost Advice

"Compared to other products, the pricing model for this solution is much more convenient, flexible, and adaptable to the Portuguese reality."

"The cost is a bit high for a small business like ours, but we manage with Fortra's Automate."

"I'm only involved in running the product and maintaining the systems, so I can't speak to the cost."

"Once you buy the software, you just pay for the support for backend help."

"I like the way this solution is priced because you can buy a license, or you can buy the software outright."

"I believe the price falls within a reasonable range, which significantly influenced our decision regarding the product. This aspect is crucial for any technological solution, especially in our country where enterprises might be hesitant to invest heavily in something untested or uncertain about its practicality and potential returns."

"From a distributor's perspective, one of the biggest selling points of Automate is its price point."

"From a distributor's side, one of the biggest selling points is its price point. Without going into any numbers, compared to UiPath, Automation Anywhere, and Blue Prism, we're significantly cheaper. The main difference is that other competitors usually charge you per process. However, in Automate's case, it's priced per bot. So, a bot can run multiple processes at the same time, but you are only priced for a single bot."

More Fortra's Automate pricing and cost advice

"I am not aware of the recent pricing model, but during the time that I was using this solution is was reasonable."

"Microsoft Power Automate is part of our Office 365 package, there are no additional licensing costs."

"This solution is reasonably priced and offers a free trial period."

"Good price-quality relationship. Its features for its price were the best fit for our company."

"When accompanying customers, we discuss the license requirements. Based on these requirements, we suggest whether a per-user plan or multiple platforms per-user plan would be best."

"When we purchase the Microsoft Dynamics license, the Power Automate license is often free, albeit with some limitations, such as a certain number of transactions per user."

"I don't deal with the financial side. I know that we pay for a per-user license. It is probably less than $20 a user, but I am not sure about the exact figures."

"This is a cost-effective RPA solution."

More Microsoft Power Automate pricing and cost advice

"They have a very expensive license compared to any other automation tool. For instance, at $50,000 - $60,000, you can bring in an Automation Anywhere solution. For this solution, you need at least $250,000 to get something going."

"It is not the most expensive solution, but it is also not the cheapest."

"The solution was not the cheapest, but it was also not the most expensive. Workfusion was very open to negotiating pricing and to working within the objectives of our firm."

"In addition to the licensing fee, there is also an implementation cost for each use case and technical support costs."

"I can't speak to pricing. It's a contract signed by upper management."

"My client is using RPA Express, which is available for them to use free of charge."

"The pricing is fair because WorkFusion's out-of-the-box solution is appealing."

"We have a good deal from WorkFusion. We have an unlimited global licensing deal with WorkFusion. For us, it is a no-worry solution. We can go ahead and use it as much as possible anywhere we need it. If WorkFusion has a different kind of a deal for licensing with others, then their business decisions need to be evaluated based on that."

More WorkFusion pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

15%

Computer Software Company

15%

Healthcare Company

Manufacturing Company

Financial Services Firm

14%

Computer Software Company

12%

Manufacturing Company

11%

Government

Financial Services Firm

28%

Computer Software Company

14%

Government

Insurance Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about HelpSystems AutoMate?

We use it for specific cases, mainly secure file transfers, which are vital for us. And it works for us.

See all answers

What is your primary use case for HelpSystems AutoMate?

We used the platform primarily for task automation, including transmitting EDR files. Additionally, we've utilized it...

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What is your experience regarding pricing and costs for Fortra Automate?

The starter pack was all we needed and was reasonable. Others were either more expensive or didn't do all that I want...

See all answers

RPA that Bots can run without centralized control?

Yes, Attended Bots which can run without centralized control Module. RPA Tools like Automation Anywhere, uiPath ,Pow...

See all answers

How do I choose between UiPath and Microsoft Power Automate?

Microsoft‌ ‌Power‌ ‌Automate‌ ‌is‌ ‌intuitive‌ ‌and‌ ‌easy‌ ‌to‌ ‌integrate‌ ‌and‌ ‌use.‌ ‌I‌ ‌like‌ ‌that‌ ‌there‌ ‌...

See all answers

How is Automation Anywhere compared to Microsoft Power Automate?

‌Neither‌ ‌solution‌ ‌requires‌ ‌any‌ ‌coding‌ ‌experience,‌ ‌and‌ ‌both‌ ‌are‌ ‌easy‌ ‌to‌ ‌use‌ ‌and‌ ‌have‌ ‌great...

See all answers

What do you like most about WorkFusion?

If you compare it to its competitors in the market, it is more Java-native.

See all answers

What is your experience regarding pricing and costs for WorkFusion?

Everything should be cheaper. However, it's fairly priced. They have a pricing scale. We've been with them for a whil...

See all answers

What needs improvement with WorkFusion?

For non-technical users, it may be easy to use. It depends on what perspective we're talking about. From a business p...

See all answers

Comparisons

UiPath vs Fortra's Automate

Compared 36% of the time

Automation Anywhere vs Fortra's Automate

Compared 7% of the time

Blue Prism vs Fortra's Automate

Compared 4% of the time

MOVEit vs Fortra's Automate

Compared 4% of the time

More Fortra's Automate Competitors

UiPath vs Microsoft Power Automate

Compared 34% of the time

Blue Prism vs Microsoft Power Automate

Compared 19% of the time

Automation Anywhere vs Microsoft Power Automate

Compared 17% of the time

Python RPA vs Microsoft Power Automate

Compared 3% of the time

Pega Robotic Process Automation vs Microsoft Power Automate

Compared 2% of the time

More Microsoft Power Automate Competitors

UiPath vs WorkFusion

Compared 47% of the time

Automation Anywhere vs WorkFusion

Compared 9% of the time

ELMA 365 vs WorkFusion

Compared 7% of the time

Blue Prism vs WorkFusion

Compared 6% of the time

Camunda vs WorkFusion

Compared 5% of the time

More WorkFusion Competitors

Product Reports

Buyer's Guide

Fortra's Automate

January 2025

Download Fortra's Automate product report

Buyer's Guide

Microsoft Power Automate

January 2025

Download Microsoft Power Automate product report

Buyer's Guide

WorkFusion

December 2024

Download WorkFusion product report

Also Known As

HelpSystems Automate, Automate

Power Automate, Microsoft Flow, MS Power Automate, WinAutomation by Softomotive, ProcessRobot by Softomotive, Minit

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Fortra

Microsoft

WorkFusion

Overview

Fortra's Automate is predominantly used in HR and operational departments for automating reports, file manipulation, and data processing. Key uses include automating repetitive tasks, integrating PDFs and emails, running scripts, processing large data sets, transforming file formats, synchronizing databases, managing job schedules, and transferring files.

Users commend Fortra's Automate for its ease of implementation and user-friendly drag-and-drop interface, which requires minimal technical skills for efficient bot deployment. The software is appreciated for its effective scheduling tools, reliable integration capabilities, and a wide range of functions such as file interaction, secure file transfers, and extensive automation without the need for coding. Businesses achieve significant time savings and simplified processes, bolstered by continuous updates and robust customer support.

What are the key features?

Scheduling Tools: Enables precise control and timing for automation tasks
Integration Capabilities: Seamlessly connects with various systems and software
File Interaction: Comprehensive functions for file manipulation and transfer
Secure Transfers: Ensures data safety during file transfers
User-Friendly: Minimal technical skills needed for deployment and use

What benefits should you look for in reviews?

Ease of Implementation: Fast and simple setup process
Time Savings: Reduces time spent on repetitive tasks
Process Simplification: Streamlines complex workflows
Customer Support: Access to continuous support and updates

In various industries such as healthcare, transportation, and payroll, Fortra's Automate automates workflows like invoice generation, data retrieval, data uploading, and insurance eligibility checks, enhancing efficiency and accuracy for HR and operational tasks.

Microsoft Power Automate is a powerful tool that streamlines and automates tasks within an organization.

It is used for workflow automation, data integration, and creating automated notifications and approvals.

Power Automate connects different applications and services, such as SharePoint, Excel, and Outlook, to automate data transfer and synchronization.

WorkFusion, Inc. is the creator of AI-enabled Digital Workers designed specifically for banking and financial services organizations. Its Digital Workers are true knowledge workers that effectively augment existing teams in functions like anti-money laundering (AML), sanctions, customer onboarding, Know Your Customer (KYC), and customer service. WorkFusion’s digital workforce solutions help solve talent shortages, increase workforce capacity, save money, enhance employee and customer satisfaction, and ensure ongoing compliance. For more information visit workfusion.com.

Sample Customers

Aldergrove Financial Group, Preferred Health Professionals, Mindbeam Technologies, First Credit Union in British Columbia, Vestcom International, Prime Liberty Benefits, University of Tampa, CNLBancshares, World Precision Instruments, BJ's Restaurants, Globe Pequot Press, Accudata Technologies, Norton Healthcare, Pacific Toxicology Laboratories

1. Coca-Cola 2. General Electric 3. Siemens 4. Accenture 5. Deloitte 6. Johnson & Johnson 7. Ford 8. Nestle 9. Procter & Gamble 10. IBM 11. Amazon 12. Google 13. Microsoft 14. Adobe 15. Cisco 16. Oracle 17. SAP 18. Intel 19. HP 20. Dell 21. Verizon 22. AT&T 23. T-Mobile 24. Walmart 25. Target 26. Home Depot 27. McDonald's 28. Starbucks 29. Nike 30. Apple 31. Facebook 32. Twitter

Deutsche Bank, Amerant Bank, Bank of Asia, Scotiabank, Bank of Montreal, LPL Financial, Carter Bank & Trust, Selective Insurance, HPE, Canadian Tire, Standard Bank, Humana, New York-Presbyterian, Houston Methodist, Six Financial, State Street

Buyer's Guide

Microsoft Power Automate vs. WorkFusion

January 2025

Free Report: Microsoft Power Automate vs. WorkFusion

Find out what your peers are saying about Microsoft Power Automate vs. WorkFusion and other solutions. Updated: January 2025.

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