Microsoft Power Automate vs WorkFusion comparison

Microsoft and WorkFusion are both solutions in the Robotic Process Automation (RPA) category. Microsoft is ranked #2 with an average rating of 8.2, while WorkFusion is ranked #15 with an average rating of 7.7. Microsoft holds a 20.7% mindshare in RPA, compared to WorkFusion’s 1.5% mindshare. Additionally, 87% of Microsoft users are willing to recommend the solution, compared to 83% of WorkFusion users who would recommend it.

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Executive SummaryUpdated on Dec 4, 2024

WorkFusion and Microsoft Power Automate are competitors in the automation software market. WorkFusion has the upper hand with advanced machine learning and SAP integration, while Power Automate excels in ease of use and Microsoft integrations.

Features: WorkFusion offers advanced automation capabilities with robust machine learning, document processing, and seamless SAP integration. It supports complex workflows with quick development and provides a free RPA Express for entry-level users. Microsoft Power Automate comes integrated within Office 365, offers a user-friendly environment with many prebuilt templates and connectors, and focuses on ease of use through low-code solutions.

Room for Improvement: WorkFusion needs enhancements in NLP processing and OCR capabilities, a more intuitive interface for non-technical users, and greater flexibility in integration. Microsoft Power Automate could improve integration with non-Microsoft platforms, enhance AI capabilities, and simplify its complex licensing model to provide more comprehensive functionalities.

Ease of Deployment and Customer Service: WorkFusion supports on-premises, cloud, and hybrid deployments with robust customer support but faces challenges with rapid end-of-life announcements for product versions. Microsoft Power Automate offers flexibility in hybrid and cloud environments with fast, responsive customer service and benefits from strong integration with Microsoft ecosystems.

Pricing and ROI: WorkFusion presents a competitive pricing model which leads to substantial ROI and reduced human error, though initial setups can be costly. Power Automate offers a cost-effective solution for Microsoft users, integrated within Office 365. It provides significant ROI through scalable Microsoft-centered usage, although careful management is needed to handle the costs of premium features.

To learn more, read our detailed Microsoft Power Automate vs. WorkFusion Report (Updated: January 2025).

Buyer's Guide

Microsoft Power Automate vs. WorkFusion

January 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Fortra's Automate

Mindshare comparison

As of February 2025, in the Robotic Process Automation (RPA) category, the mindshare of Fortra's Automate is 1.3%, up from 1.0% compared to the previous year. The mindshare of Microsoft Power Automate is 20.7%, down from 21.6% compared to the previous year. The mindshare of WorkFusion is 1.5%, up from 1.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Robotic Process Automation (RPA)

Featured Reviews

Anabel Marco

Account Director at a tech services company with 11-50 employees

Automates processes efficiently with cost-effective scaling and robust customer support

Web scraping is quite good since it offers a lot of possibilities. Another important feature for me is its compatibility with MBI, the Power that is ISEQUADO Centers. I appreciate the ability to scale and increase the number of bots or studios without additional expense. Automate's non-reliance on additional orchestrators makes it quite cost-effective.

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Nilesh Pundkar

IVR Developer at Orange

Good for email routing and management features but additional costs for plug-ins

Power Automate has fewer features and more limitations in general. It's not as mature a product as some of the others, like UiPath or Automate Anywhere. One of the main issues I've found is that Power Automate struggles with accessing Excel or other Office documents on servers. Even though it's a Microsoft product, we often have to log in through remote systems, and syncing can be problematic due to the way we use servers. At the very least, they should provide access to Office 365 directly, without requiring additional logins on servers. Most people utilizing Power Automate are already working within the Office 365 environment. Any proof of concepts (POCs) using Power Automate would naturally be built on top of Office 365.

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Shamus Cardon

IT Engineer III at a healthcare company with 10,001+ employees

It has improved our accuracy since we are eliminating the human error element. There could be better version control through their web platform.

We only have our engineering team writing code and developing business processes since it is very technical. In terms of data extraction and training the ML models, we deployed that to our accounts payable department, which has fewer technical users than our engineering team. After a handful of training sessions, they were able to get in there and use it with decent accuracy. It could be better, but it is definitely better than nothing. One of the big upgrades that I know is happening in version 10 is an improvement to their tagging interface. That is definitely something that I am excited about to sort of reinvigorate our more non-technical users in information extraction from our documents. There could be better version control through their web platform. That is something that could be improved on. Integration from the IDE, e.g., from WorkFusion Studio directly into Control Tower, would be nice to have too.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"I find it very user-friendly. Our IT department and other departments can seamlessly collaborate without requiring extensive training. As a business department, we particularly value this aspect, as our team doesn't consist of many IT users. However, we couldn't solely rely on a drag-and-drop approach to implement and utilize the solution within our departments."

"Overall, the whole product is really nice and provides significant benefits."

"The solution is continuously adding more integrations to help with workflows and bot and task creation."

"I find the ease of use from a programming perspective very valuable."

"The most valuable features of Fortra's Automate include its FTP functionality and file manipulation capabilities."

"I would rate the technical support as a nine out of ten because it is quite fast and courteous."

"The most valuable features for my client are timing and scheduling."

"It gives us a central place to schedule tasks and run them distributed."

More Fortra's Automate pros

"The most valuable features of this solution are the automation interface and the RPA automation."

"Technical support is responsive."

"Power Automate is intuitive and easy to use."

"The most valuable feature of Microsoft Power Automate in the desktop version is web scraping because you can do a lot with it. I work in retail and you can study prices changes, which can give you a lot of information. The solution is no code which is a large advantage."

"I believe document reading has been beneficial when dealing with Microsoft."

"Power Automate Desktop allowed me to quickly visually identify parts of a screen and record it. So I can see that I know I'm going to have to click this button here, this field there, and this tab here, and I can literally go and quickly just record all of them and identify them and have them in a list that I can see and say - there's my list of things."

"The solution has saved us hours of work."

"The whole platform seamlessly integrates well."

More Microsoft Power Automate pros

"The Robotic Desktop Automation Express component allows us to do rapid development outside the normal, time-consuming processes."

"The most valuable features are the Excel activities. It has a number of Excel activities that are quite reliable."

"The most valuable features are the recorder because it's user-friendly and the integration with other tools Excel."

"We need to analyze documents in order to understand them. We don't need to dedicate much time to this because WorkFusion's machine learning capabilities are very good. We can easily extract information and classify these documents. The document processing engine is very important to our organization because it is the center for many use cases, as we need to control the information contained in documents."

"Their robots have increased the rate of efficiency by two to five times in our organization. There is still a human element to code out the package running the robots. You can't just click something and have it run. However, once that has been done, you can parallelize it 10 or 100 times in a fairly straightforward manner."

"We can see that its competitive ability is quite good."

"The Control Tower enables us to create and use workflows. It helps us run processes. There are a lot of small features, but the Control Tower is a very good feature, wherein we can create bots and schedule them as well as create different instances of them to run in different regions."

"The solution is stable, we have not had any glitches or problems."

More WorkFusion pros

Cons

"The documentation is not that great."

"While this solution is continually improving, as it is now, the user interface could use improvement when I compare it to a product like UiPath."

"There is a lack of good development for artificial intelligence, such as machine learning."

"They do not encrypt passwords, so this is an issue with HIPAA compliance."

"I find that most important features are strong, however, there is a lack of good development for artificial intelligence, such as machine learning."

"I would prefer not having to log in to update a ticket; being able to respond via email would be beneficial."

"The intelligent automation feature could be improved. It's interesting because it's simple, but the automation quality isn't always good. It's easy to use, but sometimes you need to make a slight improvement to the automation, and that's not so easy."

"The product also has a limited use case in some respects."

More Fortra's Automate cons

"Power Automate has fewer features and more limitations in general. It's not as mature a product as some of the others, like UiPath or Automate Anywhere."

"Automatic selectors that allow me to select parts of a website could be more adaptable."

"The technical support has room for improvement."

"Some automation features on some programs did not work smoothly."

"I've had some issues with the stability."

"The tool should improve its price."

"I would recommend removing the AI Builder feature from the automatic document processing functionality. The tool can serve even better with free automatic document processing features, it shouldn’t only be available in the trial version."

"There should be a comprehensive or enterprise level of application to provide the cognitive AI, and there should be orchestration so that I can control all the robots on one station. The other tools are currently providing these features."

More Microsoft Power Automate cons

"A better graphical user interface that allows business users to perform automation would make this solution number one in the market."

"There could be better version control through their web platform. That is something that could be improved on. Integration from the IDE, e.g., from WorkFusion Studio directly into Control Tower, would be nice to have too."

"We would like to see further improvement in the area of running headless."

"I would rate the stability as four out of ten. I frequently face issues with infrastructure and some WorkFusion-related problems, such as login issues."

"It should integrate with more ERP solutions like SAP. It doesn't currently have that ability."

"This is a Java-based application that takes up a lot of space and when it runs, consumes a lot of memory. This affects the reliability because it gets to a point where it hangs."

"On a scale of 1 - 10 I would rate them a 6. That's not low - that 60%. But as I said, it needs to be upgraded and modified."

"We have had some problems in the past with the Inspector tool that looks at the elements on the screen. Replacing it or improving it is needed."

More WorkFusion cons

Pricing and Cost Advice

"It comes with a package that costs approximately $20,000 USD per year."

"I like the way this solution is priced because you can buy a license, or you can buy the software outright."

"The cost is a bit high for a small business like ours, but we manage with Fortra's Automate."

"Compared to other products, the pricing model for this solution is much more convenient, flexible, and adaptable to the Portuguese reality."

"I'm only involved in running the product and maintaining the systems, so I can't speak to the cost."

"Once you buy the software, you just pay for the support for backend help."

"It has gone up in price. The price of Fortra's Automate has increased since we first started using it. It does a lot but also costs a lot. It was a lot more affordable before Fortra owned the software."

"From a distributor's side, one of the biggest selling points is its price point. Without going into any numbers, compared to UiPath, Automation Anywhere, and Blue Prism, we're significantly cheaper. The main difference is that other competitors usually charge you per process. However, in Automate's case, it's priced per bot. So, a bot can run multiple processes at the same time, but you are only priced for a single bot."

More Fortra's Automate pricing and cost advice

"The price is right. If you have Office 365 It's included."

"It depends and varies a lot according to the licensing terms. There is no cost to maintain if we have less than 10 forms. Microsoft only charges if there are more than 10 forms. So, most of the companies can survive without paying anything extra. It is included in the Office 365 licensing."

"At the moment, from our experience with the two, Power Automate is a lot more expensive solution than Automation Anywhere, but it is also a far more reliable solution. With the price increases and with the current pandemic situation going on worldwide, a lot of the prices have fluctuated, but the packages and the all-encompassing features you get with the Microsoft package far outweigh the benefits from the Automation Anywhere side. Each package on the Automation Anywhere side is cheaper, but we need to continuously purchase subsequent packages to continue with our automation to the extent that we require. So, the Power Automate solution is a bit more pricey, but it does offer us a far better range of capabilities."

"With our Microsoft Office 365 license, we are able to use Microsoft Power Automate."

"Its licensing is flexible."

"They have the community edition that people can use for free, and they also have the enterprise edition. My company uses the enterprise edition, and I don't know how much they pay."

"Power Automate is comparatively less costly than UiPath."

"The cost to use Microsoft Power Automate is approximately $15 per user per month, for the basic plan. However, the solution comes free with the Microsoft 365 Suite."

More Microsoft Power Automate pricing and cost advice

"As a first-time customer who wants to engage with WorkFusion, not working for my company, then I would want to do a PoC. The cost is prohibitive because they will ask me to get infrastructure with six or seven servers. Then, you must buy a WorkFusion license to do a PoC, which is expensive. I would then have to set up a team to build the PoC and see the benefits. That is very prohibitive."

"We have a good deal from WorkFusion. We have an unlimited global licensing deal with WorkFusion. For us, it is a no-worry solution. We can go ahead and use it as much as possible anywhere we need it. If WorkFusion has a different kind of a deal for licensing with others, then their business decisions need to be evaluated based on that."

"The solution was not the cheapest, but it was also not the most expensive. Workfusion was very open to negotiating pricing and to working within the objectives of our firm."

"I can't speak to pricing. It's a contract signed by upper management."

"The overall cost could come down a bit in terms of maintaining the servers. Because it can handle complicated things in big use cases, the infrastructure is also correspondingly big. It would be nice to bring that cost down."

"It is not the most expensive solution, but it is also not the cheapest."

"Find it online."

"We are on an annual contract to use the solution."

More WorkFusion pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

14%

Computer Software Company

14%

Healthcare Company

Manufacturing Company

Financial Services Firm

14%

Computer Software Company

12%

Manufacturing Company

10%

Government

Financial Services Firm

28%

Computer Software Company

14%

Government

Insurance Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about HelpSystems AutoMate?

We use it for specific cases, mainly secure file transfers, which are vital for us. And it works for us.

See all answers

What is your primary use case for HelpSystems AutoMate?

I am a consultant and I am making a lot of processes in human resources, payroll, certifications, trainings, web scra...

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What is your experience regarding pricing and costs for Fortra Automate?

The pricing is quite good compared to its competitors. Competitors are often more expensive than Automate. I would ra...

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RPA that Bots can run without centralized control?

Yes, Attended Bots which can run without centralized control Module. RPA Tools like Automation Anywhere, uiPath ,Pow...

See all answers

How do I choose between UiPath and Microsoft Power Automate?

Microsoft‌ ‌Power‌ ‌Automate‌ ‌is‌ ‌intuitive‌ ‌and‌ ‌easy‌ ‌to‌ ‌integrate‌ ‌and‌ ‌use.‌ ‌I‌ ‌like‌ ‌that‌ ‌there‌ ‌...

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How is Automation Anywhere compared to Microsoft Power Automate?

‌Neither‌ ‌solution‌ ‌requires‌ ‌any‌ ‌coding‌ ‌experience,‌ ‌and‌ ‌both‌ ‌are‌ ‌easy‌ ‌to‌ ‌use‌ ‌and‌ ‌have‌ ‌great...

See all answers

What do you like most about WorkFusion?

If you compare it to its competitors in the market, it is more Java-native.

See all answers

What is your experience regarding pricing and costs for WorkFusion?

Everything should be cheaper. However, it's fairly priced. They have a pricing scale. We've been with them for a whil...

See all answers

What needs improvement with WorkFusion?

For non-technical users, it may be easy to use. It depends on what perspective we're talking about. From a business p...

See all answers

Comparisons

UiPath vs Fortra's Automate

Compared 38% of the time

Automation Anywhere vs Fortra's Automate

Compared 8% of the time

Blue Prism vs Fortra's Automate

Compared 5% of the time

More Fortra's Automate Competitors

UiPath vs Microsoft Power Automate

Compared 31% of the time

Blue Prism vs Microsoft Power Automate

Compared 18% of the time

Automation Anywhere vs Microsoft Power Automate

Compared 17% of the time

IBM Robotic Process Automation (RPA) vs Microsoft Power Automate

Compared 4% of the time

ServiceNow Automation Engine vs Microsoft Power Automate

Compared 2% of the time

More Microsoft Power Automate Competitors

UiPath vs WorkFusion

Compared 46% of the time

Automation Anywhere vs WorkFusion

Compared 10% of the time

ELMA 365 vs WorkFusion

Compared 9% of the time

Blue Prism vs WorkFusion

Compared 6% of the time

Bizagi vs WorkFusion

Compared 6% of the time

More WorkFusion Competitors

Product Reports

Buyer's Guide

Fortra's Automate

February 2025

Download Fortra's Automate product report

Buyer's Guide

Microsoft Power Automate

February 2025

Download Microsoft Power Automate product report

Buyer's Guide

WorkFusion

January 2025

Download WorkFusion product report

Also Known As

HelpSystems Automate, Automate

Power Automate, Microsoft Flow, MS Power Automate, WinAutomation by Softomotive, ProcessRobot by Softomotive, Minit

No data available

Overview

Fortra's Automate is predominantly used in HR and operational departments for automating reports, file manipulation, and data processing. Key uses include automating repetitive tasks, integrating PDFs and emails, running scripts, processing large data sets, transforming file formats, synchronizing databases, managing job schedules, and transferring files.

Users commend Fortra's Automate for its ease of implementation and user-friendly drag-and-drop interface, which requires minimal technical skills for efficient bot deployment. The software is appreciated for its effective scheduling tools, reliable integration capabilities, and a wide range of functions such as file interaction, secure file transfers, and extensive automation without the need for coding. Businesses achieve significant time savings and simplified processes, bolstered by continuous updates and robust customer support.

What are the key features?

Scheduling Tools: Enables precise control and timing for automation tasks
Integration Capabilities: Seamlessly connects with various systems and software
File Interaction: Comprehensive functions for file manipulation and transfer
Secure Transfers: Ensures data safety during file transfers
User-Friendly: Minimal technical skills needed for deployment and use

What benefits should you look for in reviews?

Ease of Implementation: Fast and simple setup process
Time Savings: Reduces time spent on repetitive tasks
Process Simplification: Streamlines complex workflows
Customer Support: Access to continuous support and updates

In various industries such as healthcare, transportation, and payroll, Fortra's Automate automates workflows like invoice generation, data retrieval, data uploading, and insurance eligibility checks, enhancing efficiency and accuracy for HR and operational tasks.

Fortra

Microsoft Power Automate is a powerful tool that streamlines and automates tasks within an organization.

It is used for workflow automation, data integration, and creating automated notifications and approvals.

Power Automate connects different applications and services, such as SharePoint, Excel, and Outlook, to automate data transfer and synchronization.

Microsoft

WorkFusion, Inc. is the creator of AI-enabled Digital Workers designed specifically for banking and financial services organizations. Its Digital Workers are true knowledge workers that effectively augment existing teams in functions like anti-money laundering (AML), sanctions, customer onboarding, Know Your Customer (KYC), and customer service. WorkFusion’s digital workforce solutions help solve talent shortages, increase workforce capacity, save money, enhance employee and customer satisfaction, and ensure ongoing compliance. For more information visit workfusion.com.

WorkFusion

Sample Customers

Aldergrove Financial Group, Preferred Health Professionals, Mindbeam Technologies, First Credit Union in British Columbia, Vestcom International, Prime Liberty Benefits, University of Tampa, CNLBancshares, World Precision Instruments, BJ's Restaurants, Globe Pequot Press, Accudata Technologies, Norton Healthcare, Pacific Toxicology Laboratories

1. Coca-Cola 2. General Electric 3. Siemens 4. Accenture 5. Deloitte 6. Johnson & Johnson 7. Ford 8. Nestle 9. Procter & Gamble 10. IBM 11. Amazon 12. Google 13. Microsoft 14. Adobe 15. Cisco 16. Oracle 17. SAP 18. Intel 19. HP 20. Dell 21. Verizon 22. AT&T 23. T-Mobile 24. Walmart 25. Target 26. Home Depot 27. McDonald's 28. Starbucks 29. Nike 30. Apple 31. Facebook 32. Twitter

Deutsche Bank, Amerant Bank, Bank of Asia, Scotiabank, Bank of Montreal, LPL Financial, Carter Bank & Trust, Selective Insurance, HPE, Canadian Tire, Standard Bank, Humana, New York-Presbyterian, Houston Methodist, Six Financial, State Street

Buyer's Guide

Microsoft Power Automate vs. WorkFusion

January 2025

Free Report: Microsoft Power Automate vs. WorkFusion

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