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Citrix Secure Browser [EOL] vs Menlo Secure comparison

 

Categories and Ranking

Citrix Secure Browser [EOL]
Average Rating
0.0
Number of Reviews
0
Ranking in other categories
No ranking in other categories
Menlo Secure
Average Rating
9.2
Number of Reviews
4
Ranking in other categories
Secure Web Gateways (SWG) (22nd), Firewalls (31st), ZTNA (11th), Cloud Security Remediation (5th)
 

Featured Reviews

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Olivier DALOY - PeerSpot reviewer
Sep 4, 2022
Secures users wherever they are and enable us to inspect SSL traffic, but we encountered too many issues
The solution should have no impact but it does have a bit of impact on end-users. For example, we encountered some issues in the downloads that took longer than they did without using Menlo. That is clearly not transparent for users. We expected not to have any latency when downloading anything from the internet with Menlo compared to without Menlo. We are now transitioning to another solution. The main reason for that is that managing all of the exceptions and troubleshooting all of the issues our users have had connecting to the internet has become too significant in terms of workload, compared to what we hope we will have with another solution. In other words, we hope to get the same level of protection, while reducing the number of visible bugs, issues, latencies, impacts on performance, et cetera, that we have today with Menlo. We already solved most of them, but we still have too many such instances of issues with Menlo, even though it is protecting us for sure. The weak point of the solution is that it has consumed far too much of my team's time, taking them away from operations and projects and design. It took far too much time to implement it and get rid of all of the live issues that we encountered when our users started using the solution. The good point is that I'm sure it is protecting us and it's probably protecting us more than any other solution, which is something I appreciate a lot as a CISO. But on the other hand, the number of issues reported by the users, and the amount of time that has been necessary for either my team or the infrastructure team to spend diagnosing, troubleshooting, and fixing the issues that we had with the solution was too much. And that doesn't include the need to still use our previous solution, Blue Coat, that we have kept active so that whatever is not compatible or doesn't work with Menlo, can be handled by that other solution. It is far too demanding in terms of effort and workload and even cost, at the end of the day. That is why we decided to transition to another solution. If we had known in the beginning that we would not be able to get rid of Blue Coat, we probably would not have chosen Menlo because we were planning to replace Blue Coat with something that was at least able to do the same and more. We discovered that it was able to do more but it was not able to replace it, which is an issue. It is not only a matter of cost but is also a matter of not being able to reduce the number of partners that you have to deal with. In addition, they could enhance the ability to troubleshoot. Whenever a connection going through Menlo fails for any reason, being able to troubleshoot what the configuration of Menlo should be to allow it through would help, as would knowing what level of additional risk we would be taking with that configuration.

Quotes from Members

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Pricing and Cost Advice

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"The solution is expensive. It's more expensive than the solution I previously used. Compared with the other cloud-based solutions, it's very competitive."
"We save a ton of money and time. Previously, the numerous hits that we were receiving from our security tools, prior to implementing them, had to all be chased down, dispositioned, and endpoints had to be reimaged. It was just a ton of effort to do all that. That is where the savings from time and money come in."
"It is appropriately priced for what they're doing for us. Considering the protection provided, I feel their pricing is spot-on."
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Top Industries

By visitors reading reviews
Computer Software Company
24%
Financial Services Firm
14%
Healthcare Company
9%
Retailer
8%
Computer Software Company
17%
Financial Services Firm
12%
University
9%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
No data available
 

Questions from the Community

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What do you like most about Menlo Security Secure Web Gateway?
Accessing the internet with a proxy from anywhere is the most valuable feature. It ensures that users are only able to browse legitimate websites. If they happen to go to a legitimate website with ...
What needs improvement with Menlo Security Secure Web Gateway?
The user monitoring could still be improved. We are a government agency, so we purchased Menlo by user. If we have 3,000 users, we need to see that all 3,000 users are able to use Menlo. However, t...
What is your primary use case for Menlo Security Secure Web Gateway?
We previously used an on-premise proxy or a secure web gateway, but our employees were forced to do hybrid work during the pandemic. To connect to the office, they needed to connect to our VPN, and...
 

Also Known As

No data available
Menlo Security Web Security, Menlo Web Security
 

Overview