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Cisco Umbrella vs Menlo Secure comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Mar 29, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

iboss
Sponsored
Ranking in Secure Web Gateways (SWG)
6th
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
24
Ranking in other categories
Internet Security (3rd), Web Content Filtering (1st), Cloud Access Security Brokers (CASB) (6th), ZTNA as a Service (6th), Secure Access Service Edge (SASE) (6th)
Cisco Umbrella
Ranking in Secure Web Gateways (SWG)
1st
Average Rating
8.8
Reviews Sentiment
7.2
Number of Reviews
124
Ranking in other categories
Internet Security (1st), Cloud Access Security Brokers (CASB) (2nd), Domain Name System (DNS) Security (1st), Cisco Security Portfolio (3rd)
Menlo Secure
Ranking in Secure Web Gateways (SWG)
25th
Average Rating
9.2
Reviews Sentiment
6.7
Number of Reviews
5
Ranking in other categories
Firewalls (52nd), ZTNA (26th), Cloud Security Remediation (9th)
 

Mindshare comparison

As of September 2026, in the Secure Web Gateways (SWG) category, the mindshare of iboss is 3.4%, up from 2.2% compared to the previous year. The mindshare of Cisco Umbrella is 9.3%, down from 17.1% compared to the previous year. The mindshare of Menlo Secure is 2.3%, up from 1.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Secure Web Gateways (SWG) Mindshare Distribution
ProductMindshare (%)
Cisco Umbrella9.3%
iboss3.4%
Menlo Secure2.3%
Other85.0%
Secure Web Gateways (SWG)
 

Featured Reviews

Ashok Ananthula - PeerSpot reviewer
Senior Consultant Proxy Engineering at a financial services firm with 10,001+ employees
Cloud gateway has strengthened remote web security and now needs better Mac and ISP support
The problem our organization had is that iboss failed for the Mac devices. It is not able to give a successful agent for the Mac agents. That is where in 2025, we had to migrate to the Palo Alto-based platform. If your use case is for just Windows laptops,you can consider this platform as an option One issue is the data center resiliency part. In India especially, they are not tied up with the Tier 1 ISPs like Tata or Airtel; they were having Tier 2 ISPs and encountered many issues reaching few major sites that my organization depends on, and they were having problems that they could not fix quickly. They also lack a mechanism to route that traffic within their data center; rather, they ask customers to make a pac file change to route it to Singapore explicitly. It would be better if they route from their backend , i mean even if I send it to India DC, they should be able to route it internally to make that work; however, they fail to do that and ask the customer to route it in the pac file. Another suggestion is that in China, they do not have the proper setup; they used to have numerous problems with slowness and lack of premium circuits in China as well. That leads to multiple sites working slowly with latency-related issues. So the main issue is the ISP-related problems that need to be solved.
SS
Sr. Technical Executive at a computer software company with 11-50 employees
Has required extensive customization for non-technical users and still needs better simplification
Customization for basic users can be complex, as it is targeted toward only technical users. It would be beneficial if Cisco simplifies the customization process while still ensuring strong security to prevent unauthorized access. Simplifying the customization part could enhance Cisco Umbrella, but overall, it is a good solution for me.
reviewer2701794 - PeerSpot reviewer
Head Of Bluechip Enterprise at a manufacturing company with 51-200 employees
Provides strong protection and multiple use cases but struggles with market recognition
There aren't specific areas for improvement; however, they're not as well known as the big vendors such as Palo Alto. Menlo Secure is a smaller company with limited resources and funding, which makes it challenging to compete with larger companies such as Palo and Cisco. What can be improved is market awareness and adoption of the technology. When selling it in the channel, regardless of how good the technology might be, success depends more on market adoption and awareness.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"This product is solid, fairly easy to use, and reliable."
"Valuable features: Within the filter: Controls (Web categories, applications, and Allow/Block list) and Network (local Subnets). Within the reporter: Logs (Event Log) and Reports."
"I would definitely recommend iboss for web filtering purposes to other organizations or individuals."
"iboss is pretty scalable. They provide good support. The case managers you work with to coordinate what you need are pretty good."
"The security aspect of the solution, particularly the malware behind it, is excellent. That's something that really helped us out. It's not just a simple proxy that just blocks the insights of potential threats that come on behind it. They do malware detection and that helps us a lot."
"Because of iboss, I did not have to assign web filtering tasks to my techs on a daily basis."
"First of all, the security policies are essential. I do not have to rely solely on Active Directory for our users."
"From a corporate perspective, I understand that it's important to keep the company data safe."
"We use the entire Cisco solution and we are happy with the product integration."
"Cisco Umbrella's integration with other solutions has been a great feature in terms of ease of administration. Administration and troubleshooting are faster. The single pane of glass is great as well. Another great feature of Cisco Umbrella is remote browser isolation. With this feature, you open a virtual browser, and it's seamless to the user. If the user ends up going to a bad website that's passed a policy and something bad tries to download, it will not download into the machine because it is a virtual window somewhere in the cloud. You are protected by this feature."
"The most valuable features of this solution are the Web Filtering and the APT."
"Umbrella enables customers to be secure. We are happy with this and this is the most important benefit for customers."
"It is user-friendly. It is easy to manage the solution."
"In general, Umbrella is a competitive solution for small or large enterprise."
"The integration features within, for example, the Cisco VPN product and the Umbrella module are valuable."
"Meraki features and cloud-based functionality are advanced and easy to manage centrally."
"Accessing the internet with a proxy from anywhere is the most valuable feature. It ensures that users are only able to browse legitimate websites. If they happen to go to a legitimate website with a malicious payload, the isolation feature will take care of that."
"It has reduced security events to follow up on. While it is not 100%, there has been probably a 90% or more reduction. We were getting hit left, right, and center constantly from people browsing the Internet and hitting bad websites. It was not just bad websites that were stood up to be malicious, but good sites that were compromised."
"We have definitely seen ROI, as we save a ton of money and time because the numerous hits that we were receiving from our security tools prior to implementing them had to all be chased down, dispositioned, and endpoints had to be reimaged."
"We are not aware of a single compromise from the web since implementing the solution."
"This security technology addresses risk and enables people to conduct business without that risk, which is where the ROI is realized."
"Either you have access to something or don't have access to it, and if you do, we can ensure, 100 percent of the time, that there is nothing malicious that is going to impact our system in any way."
"The fact that it is a cloud proxy solution is another feature we like. For example, if you acquire a new company, you can use it to protect that new company without the need to install anything physically on their networks."
"The solution is invisible to our end users, so it doesn't have any impact on their work or performance."
 

Cons

"Regarding pricing, setup costs, and licensing, iboss is not cheap, and that's my only concern."
"The problem our organization had is that iboss failed for the Mac devices; it is not able to give a successful agent for the Mac agents, and that is where in 2025 we had to migrate to the Palo Alto-based platform."
"Iboss is growing so fast that it is often hard for them to keep up with the challenges."
"Sometimes, obviously, there are bugs."
"To scale up, a new iboss Node Blade Chassis must be purchased."
"I appreciate that iboss's single pane of glass console gives centralized visibility into web traffic, user activity, security policies, and alerts from one dashboard, allowing us to quickly investigate incidents and monitor policy violations without switching between multiple tools, improving operational efficiency; however, the dashboard customization and reporting could be more flexible."
"I have heard they are doing DDoS filtering, but I am not certain if they are implementing it correctly."
"The reporting feature needs improvement."
"I don't have an answer for how Cisco Umbrella can be improved, as it has been some time since I've worked with it."
"I would like to have the ability to prevent certain sites/data from showing on the reports."
"The pricing could always be a little bit better."
"It would be useful if they had a malware protection engine running inside their own VM."
"The solution's technical support is not very good."
"I would like to see Cisco enable us to get objects from the internet. I would also like to be able to choose groups."
"The product has been rejected by business due to the pricing; no ROI as such."
"It would be good to have more extensions to third-party products and a client for other device types."
"The user monitoring could still be improved."
"Menlo Secure is a smaller company with limited resources and funding, which makes it challenging to compete with larger companies such as Palo and Cisco."
"Currently, I don't have a good way to see which of my rules are being used in the access control lists."
"Currently, I don't have a good way to see which of my rules are being used in the access control lists. I have numerous entries, but are they all still needed? A report that would show me my list of who is allowed and whether we're actually using it would be useful because I can then go clean up my list. It would be easier to manage. We would eliminate the vulnerability of unused services."
"In the best of all worlds, we wouldn't have to make any exceptions. However, that is a big ask because a lot of that depends on how websites are constructed. For example, there are some very complex, application-oriented sites that we end up making exceptions for. It is really not that big an issue for us to make the exceptions. We feel like we are doing that without a huge impact on our security posture, but we do have to make some exceptions for complex sites, e.g., mostly SaaS-type sites and applications."
"We are now transitioning to another solution. The main reason for that is that managing all of the exceptions and troubleshooting all of the issues our users have had connecting to the internet has become too significant in terms of workload, compared to what we hope we will have with another solution."
 

Pricing and Cost Advice

"The overall pricing for iboss is very competitive and transparent."
"It is probably in line with other solutions, but I do not deal with the financial side."
"We had the cost of purchasing a new appliance along with the implementation and licensing costs. However, the following year, the cost of just licensing was similar to what was paid the previous year for a new appliance along with the implementation and licensing costs."
"We have not priced the solution recently, but they were competitive with other vendors in the past."
"It is expensive compared to one of its competitors."
"It is not expensive, and it is also not cheap. iboss is priced right in the sweet spot for the number of features it offers."
"Its price for us is quite expensive because it's a subscription, and we just use it for the DNS log. So, for us, it's quite expensive."
"The price should be slightly lower than the current price because if you look at the whole solution, it is simply a threat intelligence solution to block blacklisted things. The price should be lower looking at the features provided by the solution. The price isn't too high either, but it could be lower."
"The product is pricey compared to Cisco Firepower."
"In the region I'm from, that of EMAR, Europe, the Middle East, Eastern Asia and Africa, our organizations do not have many liquid cash assets, so the price could be better."
"The pricing model is easier compared to some of the other solutions, and it is also competitive."
"There are three models for licensing with different feature sets."
"Pricing and licensing of Cisco Umbrella is a bit confusing because you have to separate the DNS solution and the full-feature solution. Cisco in Portugal helped us understand which one was the right one for us."
"You get what you pay for if you break the solution up into tiers."
"We save a ton of money and time. Previously, the numerous hits that we were receiving from our security tools, prior to implementing them, had to all be chased down, dispositioned, and endpoints had to be reimaged. It was just a ton of effort to do all that. That is where the savings from time and money come in."
"The solution is expensive. It's more expensive than the solution I previously used. Compared with the other cloud-based solutions, it's very competitive."
"It is appropriately priced for what they're doing for us. Considering the protection provided, I feel their pricing is spot-on."
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Top Industries

By visitors reading reviews
Financial Services Firm
11%
Manufacturing Company
10%
Comms Service Provider
8%
Construction Company
7%
Computer Software Company
14%
Manufacturing Company
8%
Financial Services Firm
8%
Outsourcing Company
8%
Manufacturing Company
14%
Construction Company
11%
Outsourcing Company
9%
Comms Service Provider
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business12
Midsize Enterprise7
Large Enterprise11
By reviewers
Company SizeCount
Small Business50
Midsize Enterprise31
Large Enterprise51
No data available
 

Questions from the Community

What needs improvement with iboss?
I think iboss could be improved by making reporting and dashboard customization more flexible, and simplifying troubl...
What is your primary use case for iboss?
I use iboss as a cloud-based secure web gateway to provide secure internet access, web filtering, and protect remote ...
What is your experience regarding pricing and costs for iboss?
My experience with iboss's pricing structure, setup cost, and licensing model has been positive, straightforward, and...
Which is the better security solution - Cisco Umbrella or Zscaler?
Cisco Umbrella and Zscaler Internet Access are two broad-spectrum Internet security solutions that I have tried. Zs...
Which is the better security solution - Cisco Umbrella or Microsoft Cloud App Security?
Cisco Umbrella is an integral component of the Cisco SASE architecture. It integrates security in a single, cloud-nat...
What is your experience regarding pricing and costs for Cisco Umbrella?
The pricing for Cisco Umbrella is fair compared to other platforms out there for DNS security. We acquired it as a bu...
What needs improvement with Menlo Security Secure Web Gateway?
There aren't specific areas for improvement; however, they're not as well known as the big vendors such as Palo Alto....
What is your primary use case for Menlo Security Secure Web Gateway?
People are mainly using it for zero trust web access. Menlo Secure is built from the ground up to provide zero basic ...
What advice do you have for others considering Menlo Security Secure Web Gateway?
Secure file sharing and data protection is not exactly what Menlo Secure is designed to do. While it can handle some ...
 

Also Known As

iBoss Cloud Platform
OpenDNS
Menlo Security Web Security, Menlo Web Security
 

Overview

 

Sample Customers

More than 4,000 global enterprises trust the iboss Cloud Platform to support their modern workforces, including a large number of Fortune 50 companies.
Chart Industries, City of Aspen, Eastern Mountain Sports, FLEXcon, George Washington University, Jackson Municipal Airport Authority, Ohio Public Library Information Network, PTC, Richland Community College, Smart Motors, Tulane University, VeriClaim
Information Not Available
Find out what your peers are saying about Cisco Umbrella vs. Menlo Secure and other solutions. Updated: September 2026.
914,394 professionals have used our research since 2012.