Cisco Umbrella vs Menlo Secure comparison

Cisco and Menlo Security are both solutions in the Secure Web Gateways (SWG) category. Cisco is ranked #1 with an average rating of 9.2, while Menlo Security is ranked #29. Cisco holds a 16.9% mindshare in WSG, compared to Menlo Security’s 1.6% mindshare. Additionally, 97% of Cisco users are willing to recommend the solution, compared to 100% of Menlo Security users who would recommend it.

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Executive SummaryUpdated on Sep 21, 2025

Menlo Secure and Cisco Umbrella are competitors in the cybersecurity field. Menlo Secure gains an edge with positive user feedback for its pricing and customer support, while Cisco Umbrella is noted for its extensive features that many users believe justify the higher cost.

Features: Menlo Secure offers isolation technology blocking malware before it reaches endpoints, provides a single management console, and ensures secure internet browsing without disrupting user experience. Cisco Umbrella delivers in-depth threat intelligence, cloud-based advanced security, and detailed traffic insights, assisting in monitoring user activities and application use.

Room for Improvement: Menlo Secure could enhance its logging capabilities to offer better insights into user sessions, streamline the process for bypassing certain sites from isolation, and improve feature coverage, which is already covering many needs. Cisco Umbrella may focus on minimizing complex setup requirements, expand flexibility in policy customizations for varied user environments, and work on more intuitive interface options.

Ease of Deployment and Customer Service: Menlo Secure is recognized for its simple deployment with minimal setup efforts, complemented by direct and responsive support. Cisco Umbrella, while requiring detailed configuration, offers diverse deployment options suitable for different systems, and provides extensive support resources and documentation for user assistance.

Pricing and ROI: Menlo Secure presents competitive pricing ensuring strong ROI for companies seeking effective web security solutions. In contrast, Cisco Umbrella's higher initial expenses are mitigated by the substantial return on investment thanks to its comprehensive analytics and protection features, justifying its cost for larger enterprises needing advanced security capabilities.

To learn more, read our detailed Cisco Umbrella vs. Menlo Secure Report (Updated: September 2025).

Buyer's Guide

Cisco Umbrella vs. Menlo Secure

September 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

iboss

Mindshare comparison

As of October 2025, in the Secure Web Gateways (SWG) category, the mindshare of iboss is 2.2%, up from 1.8% compared to the previous year. The mindshare of Cisco Umbrella is 16.9%, down from 19.9% compared to the previous year. The mindshare of Menlo Secure is 1.6%, up from 1.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Secure Web Gateways (SWG) Market Share Distribution
Product	Market Share (%)
Cisco Umbrella	16.9%
iboss	2.2%
Menlo Secure	1.6%
Other	79.3%

Secure Web Gateways (SWG)

Featured Reviews

Matt Crockford

Head of Cybersecurity at SES Water

It's easy to roll out, and their understanding of our business made it seamless

One aspect we value about iboss is its simplicity. Their customer service is brilliant, and they are super responsive and knowledgeable. It's easy to roll out, and their understanding of our business made it seamless. We were impressed by the solution's mental health function, which can detect if someone needs help. It scans what users are browsing and flags warning signs so we can check to see if they are okay. We've had to use it a couple of times. The user interface is highly intuitive. Our IT team picked it up with minimal training. It's arranged so that it's easy to find where things are. Another advantage is the single pane of glass console, which gives you visibility into what's happening. We're not fully there yet because we haven't implemented zero trust, but we're excited about the possibilities from the demos we've seen. We launched a POC of iboss' ChatGPT Risk Protection feature two weeks ago. AI is a great tool, but you need to be careful what you put into it. My biggest fear is employees inputting sensitive corporate information or customer PII data into one of these chatbots. I was impressed by our trial of the feature. It's exactly what we wanted. Now, when a user goes to ChatGPT, there's a banner warning them not to share information, and we can block conversations containing customer data like bank details and email addresses. I don't want to stop people from using it, but we need visibility. We've only tried it on a test group of 15 people. You can configure it to look for specific keywords or integrate it with your DLP policy if you have that configured

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Emilio Montoya

CTO at PROA

Ensures internet navigation safety and boosts productivity

The features of Cisco Umbrella I prefer most are DNS protection and traffic redirect. With Cisco Talos's threat intelligence, we reduce the impact of malware traffic in our network, and we currently see the behavior of equipment and choose the correct sites. Cisco Talos has helped us reduce the impact of malware traffic. We can see the behavior and choose the correct sites. We're currently testing secure access with Umbrella in order to secure access to core applications. It's a product that the user doesn't even know is there, even though it is protecting them. It's not hard on the equipment. And, for us, it centralizes everything, which improves productivity. With the Experience Insights feature of Cisco Secure Access, we've seen impacts on the management of user connectivity by allowing us to deliver safe connectivity. We are testing the Secure Access product with Cisco Umbrella to improve our connectivity with our users in order to secure access to the corporate applications. Cisco Umbrella is in the cloud, which is nice.

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Olivier DALOY

Group Information Systems Security Director - CISO at Faurecia

Secures users wherever they are and enable us to inspect SSL traffic, but we encountered too many issues

The solution should have no impact but it does have a bit of impact on end-users. For example, we encountered some issues in the downloads that took longer than they did without using Menlo. That is clearly not transparent for users. We expected not to have any latency when downloading anything from the internet with Menlo compared to without Menlo. We are now transitioning to another solution. The main reason for that is that managing all of the exceptions and troubleshooting all of the issues our users have had connecting to the internet has become too significant in terms of workload, compared to what we hope we will have with another solution. In other words, we hope to get the same level of protection, while reducing the number of visible bugs, issues, latencies, impacts on performance, et cetera, that we have today with Menlo. We already solved most of them, but we still have too many such instances of issues with Menlo, even though it is protecting us for sure. The weak point of the solution is that it has consumed far too much of my team's time, taking them away from operations and projects and design. It took far too much time to implement it and get rid of all of the live issues that we encountered when our users started using the solution. The good point is that I'm sure it is protecting us and it's probably protecting us more than any other solution, which is something I appreciate a lot as a CISO. But on the other hand, the number of issues reported by the users, and the amount of time that has been necessary for either my team or the infrastructure team to spend diagnosing, troubleshooting, and fixing the issues that we had with the solution was too much. And that doesn't include the need to still use our previous solution, Blue Coat, that we have kept active so that whatever is not compatible or doesn't work with Menlo, can be handled by that other solution. It is far too demanding in terms of effort and workload and even cost, at the end of the day. That is why we decided to transition to another solution. If we had known in the beginning that we would not be able to get rid of Blue Coat, we probably would not have chosen Menlo because we were planning to replace Blue Coat with something that was at least able to do the same and more. We discovered that it was able to do more but it was not able to replace it, which is an issue. It is not only a matter of cost but is also a matter of not being able to reduce the number of partners that you have to deal with. In addition, they could enhance the ability to troubleshoot. Whenever a connection going through Menlo fails for any reason, being able to troubleshoot what the configuration of Menlo should be to allow it through would help, as would knowing what level of additional risk we would be taking with that configuration.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"First of all, the security policies are essential. I do not have to rely solely on Active Directory for our users."

"Our primary use case for this product is DLP,"

"Technical support is pretty sharp and very responsive."

"I would definitely recommend iboss for web filtering purposes to other organizations or individuals."

"The console is cloud-based, which is something I really appreciate."

"Valuable features: Within the filter: Controls (Web categories, applications, and Allow/Block list) and Network (local Subnets). Within the reporter: Logs (Event Log) and Reports."

"iboss is among the few products providing inline filtering where no application is needed on the device. It operates on the network side and is not device-based. This feature was one of the main reasons why we stayed with them for so long."

"Granular setup, which was able to set different levels of filters using the OUs in the AD."

More iboss pros

"The most valuable feature of Cisco Umbrella is its DNS security."

"The most valuable aspect is that it is hosted with Cisco and can detect any new anomalies, acting almost like an XDR."

"We immediately block impersonating users from accessing services over Cisco Umbrella-controlled devices."

"The solution is extremely stable. It has excellent performance."

"A single pane of glass saves time... This does have a lot of options available for us to see who's doing what, what trends, what errors. We can set up our alerting through it as well. It is definitely a great dashboard."

"Cisco Umbrella is such a solution and can be implemented very fast and easy. All that we must do is redirect the DNS registers in their routers, or the active directory service of the enterprise that are going to use in Umbrella services. If you buy the service now, in two hours you are protected by the service because it's very fast to put in service."

"I haven't needed to reboot the servers for years due to their excellent stability."

"Cisco Umbrella scales incredibly with the growing needs of my organization."

More Cisco Umbrella pros

"Accessing the internet with a proxy from anywhere is the most valuable feature. It ensures that users are only able to browse legitimate websites. If they happen to go to a legitimate website with a malicious payload, the isolation feature will take care of that."

"The fact that it is a cloud proxy solution is another feature we like. For example, if you acquire a new company, you can use it to protect that new company without the need to install anything physically on their networks."

"This security technology addresses risk and enables people to conduct business without that risk, which is where the ROI is realized."

"It has reduced security events to follow up on. While it is not 100%, there has been probably a 90% or more reduction. We were getting hit left, right, and center constantly from people browsing the Internet and hitting bad websites. It was not just bad websites that were stood up to be malicious, but good sites that were compromised."

"For us, the primary goal is protection on the web, and that's extremely important. We're not using any of the other services at this time. The web part is key to the success of the organization. It gives us the ability to protect. It can isolate. It opens the session in an isolated format so that the code isn't running locally. It is running over in the Menlo environment, not in ours. It is not running on the local computer, whereas if you were to go to a normal website, it would run Java or something else on the local machine and potentially execute the malicious code locally. So, it does give us that level of protection."

Cons

"Its pricing could be better."

"Our biggest problem with their service was it did not recognize the device and filtering did not always work correctly."

"I am currently doing a PoC of the zero trust aspect of it. Compared to other similar solutions, it is hard to get around each feature. It takes a while to get used to it."

"The reporting feature needs improvement. It doesn't give you the expected results. It is quite difficult to get the specific reports needed, and it is not as intuitive as the rest of the platform."

"The reporting feature needs improvement."

"Regarding pricing, setup costs, and licensing, iboss is not cheap, and that's my only concern."

"Fold that in with the risk intelligence they're getting from all of the different subscriptions they are a part of. Now, these security companies subscribe to things like emerging threats, databases, etc. You can fold all this intelligence to decide what's happening on an endpoint. I would love to see them start moving into that space. That would compete directly with Microsoft. Maybe that's why they haven't. Having that ability native within the solution would be great. The other area in which I would love to see improvement is more detailed descriptions of why they block websites."

"If they could implement an extra security layer preventing access to iboss from the open internet, it would be great."

More iboss cons

"This solution does not give us full, 360-degree protection."

"It should have a real-time malware classification engine. It should check the malware on the website. It would be good if it had a real-time malware check for the websites because currently, it just compares the DNS queries of the blacklist. It should also have malware control over file execution and the types of files that the users are allowed to download."

"Cisco Umbrella is difficult to manage and needs to include a dashboard. It needs to improve pricing as well."

"The locks and management could be better. The product is fairly new, and it may take some time to get all the features up and running."

"If I want to see which users access a website, I need an Active Directory registered on Umbrella's cloud."

"iOS devices and mobiles are huge in my environment right now, and I cannot run them on Cisco Umbrella 24/7."

"We would like them to add more features to Cisco Umbrella."

"The product can be pretty expensive."

More Cisco Umbrella cons

"The user monitoring could still be improved."

"Currently, I don't have a good way to see which of my rules are being used in the access control lists. I have numerous entries, but are they all still needed? A report that would show me my list of who is allowed and whether we're actually using it would be useful because I can then go clean up my list. It would be easier to manage. We would eliminate the vulnerability of unused services."

"In the best of all worlds, we wouldn't have to make any exceptions. However, that is a big ask because a lot of that depends on how websites are constructed. For example, there are some very complex, application-oriented sites that we end up making exceptions for. It is really not that big an issue for us to make the exceptions. We feel like we are doing that without a huge impact on our security posture, but we do have to make some exceptions for complex sites, e.g., mostly SaaS-type sites and applications."

"We are now transitioning to another solution. The main reason for that is that managing all of the exceptions and troubleshooting all of the issues our users have had connecting to the internet has become too significant in terms of workload, compared to what we hope we will have with another solution."

"Menlo Secure is a smaller company with limited resources and funding, which makes it challenging to compete with larger companies such as Palo and Cisco."

Pricing and Cost Advice

"We have not priced the solution recently, but they were competitive with other vendors in the past."

"It is expensive compared to one of its competitors."

"It is probably in line with other solutions, but I do not deal with the financial side."

"It is not expensive, and it is also not cheap. iboss is priced right in the sweet spot for the number of features it offers."

"The overall pricing for iboss is very competitive and transparent."

"We had the cost of purchasing a new appliance along with the implementation and licensing costs. However, the following year, the cost of just licensing was similar to what was paid the previous year for a new appliance along with the implementation and licensing costs."

"When talking about Cisco solutions in general there pricing model is horrible. For example, you can sell a Meraki-based solution, but if the customer starts shopping around, someone is going to have access to the pricing at a level that you cannot compete because they do not have uniform pricing. Not everybody gets fair pricing. Unless you are one of the real major corporations selling the solution your ability to compete is impossible. Cisco will acknowledge the situation and assure you next time it will be in your favor but it never becomes favorable for you. Cisco is not very good in this regard. However, Umbrella is good."

"Pricing and licensing of Cisco Umbrella is a bit confusing because you have to separate the DNS solution and the full-feature solution. Cisco in Portugal helped us understand which one was the right one for us."

"The price is fair, and the licensing cost is based on the number of users. We have seen a good ROI."

"The pricing model is easier compared to some of the other solutions, and it is also competitive."

"Our licensing fees are on a yearly basis."

"Cisco uses subscription models for the pricing and there are three subscription plans."

"You get what you pay for."

"In the region I'm from, that of EMAR, Europe, the Middle East, Eastern Asia and Africa, our organizations do not have many liquid cash assets, so the price could be better."

More Cisco Umbrella pricing and cost advice

"It is appropriately priced for what they're doing for us. Considering the protection provided, I feel their pricing is spot-on."

"We save a ton of money and time. Previously, the numerous hits that we were receiving from our security tools, prior to implementing them, had to all be chased down, dispositioned, and endpoints had to be reimaged. It was just a ton of effort to do all that. That is where the savings from time and money come in."

"The solution is expensive. It's more expensive than the solution I previously used. Compared with the other cloud-based solutions, it's very competitive."

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Top Industries

By visitors reading reviews

Financial Services Firm

11%

Computer Software Company

11%

Manufacturing Company

Government

Computer Software Company

18%

Manufacturing Company

Financial Services Firm

Healthcare Company

Manufacturing Company

14%

Computer Software Company

14%

Financial Services Firm

10%

Retailer

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	6
Midsize Enterprise	6
Large Enterprise	5

By reviewers
Company Size	Count
Small Business	49
Midsize Enterprise	30
Large Enterprise	51

No data available

Questions from the Community

What needs improvement with iboss?

For zero trust implementation, we encountered complexity issues, especially with a large infrastructure company Exxon...

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What is your primary use case for iboss?

Previously when I used iboss, we did the POC for iboss for ExxonMobil. Four or five people wanted to move from our ol...

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What is your experience regarding pricing and costs for iboss?

Regarding pricing, setup costs, and licensing, iboss is not cheap, and that's my only concern. There are cheaper alte...

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Which is the better security solution - Cisco Umbrella or Zscaler?

Cisco Umbrella and Zscaler Internet Access are two broad-spectrum Internet security solutions that I have tried. Zs...

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Which is the better security solution - Cisco Umbrella or Microsoft Cloud App Security?

Cisco Umbrella is an integral component of the Cisco SASE architecture. It integrates security in a single, cloud-nat...

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What do you like most about Cisco Umbrella?

Cisco Umbrella is easy to monitor, manage, and deploy.

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What needs improvement with Menlo Security Secure Web Gateway?

There aren't specific areas for improvement; however, they're not as well known as the big vendors such as Palo Alto....

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What is your primary use case for Menlo Security Secure Web Gateway?

People are mainly using it for zero trust web access. Menlo Secure is built from the ground up to provide zero basic ...

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What advice do you have for others considering Menlo Security Secure Web Gateway?

Secure file sharing and data protection is not exactly what Menlo Secure is designed to do. While it can handle some ...

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Comparisons

Netskope vs iboss

Compared 14% of the time

Zscaler Internet Access vs iboss

Compared 13% of the time

Prisma Access by Palo Alto Networks vs iboss

Compared 13% of the time

Check Point Harmony SASE (formerly Perimeter 81) vs iboss

Compared 8% of the time

Cloudflare One vs iboss

Compared 7% of the time

More iboss Competitors

Zscaler Internet Access vs Cisco Umbrella

Compared 17% of the time

Cisco Secure Access vs Cisco Umbrella

Compared 8% of the time

Prisma Access by Palo Alto Networks vs Cisco Umbrella

Compared 7% of the time

Infoblox Advanced DNS Protection vs Cisco Umbrella

Compared 6% of the time

Microsoft Defender for Cloud Apps vs Cisco Umbrella

Compared 5% of the time

More Cisco Umbrella Competitors

Prisma Access Browser vs Menlo Secure

Compared 21% of the time

Prisma Access by Palo Alto Networks vs Menlo Secure

Compared 16% of the time

Check Point Harmony SASE (formerly Perimeter 81) vs Menlo Secure

Compared 11% of the time

Netskope Next Gen Secure Web Gateway vs Menlo Secure

Compared 9% of the time

Cloudflare One vs Menlo Secure

Compared 8% of the time

More Menlo Secure Competitors

Product Reports

Buyer's Guide

iboss

October 2025

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Buyer's Guide

Cisco Umbrella

October 2025

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Buyer's Guide

Menlo Secure

September 2025

Download Menlo Secure product report

Also Known As

iBoss Cloud Platform

OpenDNS

Menlo Security Web Security, Menlo Web Security

Overview

Iboss offers a comprehensive cloud-based security platform valued for its scalability and autonomous features, ensuring robust security with easy deployment and management capabilities.

Renowned for its robust security architecture, Iboss integrates seamlessly within diverse networks, delivering efficient granular filtering and advanced content categorization. Its single pane of glass console provides ease of management, allowing rapid scalability suitable for rapidly deploying environments. Operates in BYOD setups due to inline filtering without device installation. Integration with cloud-based applications enhances user control, and features like SASE, SSL inspection, and ChatGPT risk protection stand as highlights. Despite its strengths, users have pointed out areas for enhancement like direct navigation in reports, SSL decryption, and better cloud integration while having room to improve data loss prevention.

What are the most important features of Iboss?

Scalability: Supports rapid deployment across diverse networks.
SASE: A consolidated approach to secure access.
SSL Inspection: Ensures safe data transmission.
Granular Filtering: Detailed control over accessible content.
Single Pane Management: Unifies control through a centralized console.

What benefits should users consider in reviews?

Cost-effectiveness: Offers competitive pricing with robust features.
Autonomous Operation: Reduces management overhead.
Responsive Support: Provides assistance when needed.
Flexible Deployment: Available for both cloud and on-premises environments.

The usage of Iboss spans educational institutions, specifically K-12, to enforce internet policies, protect data, and support remote work environments. It provides web filtering and security frameworks to ensure safe browsing. Its platform-as-a-service model offers flexibility for both cloud-based and on-premises requirements, integrating seamlessly to deliver enhanced security features suitable for various deployment needs including zero trust, CASB, and network security for work-from-home setups.

iboss

Cisco Umbrella delivers rapid DNS security with over 30,000 customers, providing outstanding threat protection and handling more than 600 billion requests daily. It's recognized for high threat efficacy in the SSE domain and integrates elements like SWG, ZTNA, CASB, and more.

Cisco Umbrella is renowned for its effective DNS-layer security against ransomware and phishing. It offers flexible content filtering and integrates seamlessly with existing networks while providing single-pane-of-glass management for centralized monitoring. Its robust threat intelligence and customizable policies are central to its appeal. Users highlight room for improvement in areas like WHOIS data inclusion, malware enhancement, and reporting analytics. Integration with other threat feeds and better client support are requested for more comprehensive coverage.

What are the key features of Cisco Umbrella?

DNS-Layer Security: Blocks malicious domains, preventing ransomware attacks.
Web Content Filtering: Allows users to manage lists for strict content control.
Seamless Integration: Blends with systems like Active Directory and Meraki.
Remote Protection: Keeps remote users safe across different locations.
Single-Pane Management: Facilitates effective monitoring and reporting.

What should users expect in reviews about Cisco Umbrella?

Threat Intelligence: Provides comprehensive malware and attack data.
Customizable Policies: Enables tailored security measures for users.
Integration Options: Works with diverse systems for holistic security.
Ease of Use: Offers a straightforward experience for administrators.
Remote Worker Security: Ensures protection outside traditional networks.

Industries implement Cisco Umbrella primarily for DNS-level security, web filtering, and protecting remote employees. It strengthens cybersecurity frameworks by blocking malware and avoiding access to harmful sites. The tool is widely integrated with Active Directory and Cisco Meraki, providing consistent internet security for employees.

Cisco

Menlo Security Secure Application Access

Menlo Security Secure Application Access makes zero trust access easy, giving users secure connectivity to private applications, including web and legacy applications. At the core of Secure Application Access is the Menlo Secure Cloud Browser, which fetches, secures and delivers the content for users.

In addition to providing simple-to-deploy, clientless ZTA, Secure Application Access and the Menlo Secure Cloud Browser protect applications from attacks such as session hijacking, cookie manipulation, and other tactics that employ protocol manipulation.

Secure Application Access protects applications from Internet threats and provides granular controls for added protection of the application and associated data. These security controls include Read-only/Read-write, Upload/download, Copy/paste, AV scanning, Sandboxing, and Data Loss Prevention.

Last Mile Data Protection

Menlo Last-Mile Data Protection identifies and prevents sensitive data from leaving your company by meticulously inspecting all file uploads and user input across browsing sessions. Leveraging the Secure Cloud Browser, users are protected from the internet and you can protect your organization from data loss with comprehensive traffic monitoring and controls. This approach addresses the growing concerns surrounding data leakage in the age of AI tools like ChatGPT.

By identifying sensitive data through file types, regular expressions, or predefined libraries, Menlo Last-Mile Data Protection empowers security teams to regulate data input into AI platforms and prevent unauthorized uploads. This capability provides crucial protection for intellectual property, PII, and other confidential information.

The solution leverages the Menlo Cloud Security Platform's visibility and control over traffic to reliably detect and prevent data leaks originating from both browser submission forms and non-browser traffic. With the ability to inspect encrypted web traffic, Menlo Last-Mile Data Protection enforces DLP policies consistently across all users and devices, ensuring comprehensive data protection.

Menlo Security

Sample Customers

More than 4,000 global enterprises trust the iboss Cloud Platform to support their modern workforces, including a large number of Fortune 50 companies.

Chart Industries, City of Aspen, Eastern Mountain Sports, FLEXcon, George Washington University, Jackson Municipal Airport Authority, Ohio Public Library Information Network, PTC, Richland Community College, Smart Motors, Tulane University, VeriClaim

Information Not Available

Buyer's Guide

Cisco Umbrella vs. Menlo Secure

September 2025

Free Report: Cisco Umbrella vs. Menlo Secure

Find out what your peers are saying about Cisco Umbrella vs. Menlo Secure and other solutions. Updated: September 2025.

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