Cisco Umbrella vs Menlo Secure comparison

Cisco and Menlo Security are both solutions in the Secure Web Gateways (SWG) category. Cisco is ranked #1 with an average rating of 8.9, while Menlo Security is ranked #25. Cisco holds a 9.5% mindshare in WSG, compared to Menlo Security’s 2.3% mindshare. Additionally, 97% of Cisco users are willing to recommend the solution, compared to 100% of Menlo Security users who would recommend it.

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Executive SummaryUpdated on Mar 29, 2026

Menlo Secure and Cisco Umbrella are in the cybersecurity solutions category. Cisco Umbrella has the upper hand in comprehensive feature offerings, while Menlo Secure shines with effective pricing and customer support.

Features: Cisco Umbrella provides extensive threat intelligence, cloud-delivered network security, and DNS layer protection, ensuring robust security. Menlo Secure focuses on its isolation-based security approach, providing a single console for security policy management and seamless web isolation for users.

Room for Improvement: Cisco Umbrella could enhance its logging and provide clearer user authentication processes when bypassing isolation, as some sites still require whitelisting. An accounting of connected devices would benefit Menlo Secure, along with improvements in certain web content handling and feature requests to meet the evolving needs when it comes to fine-tuning settings.

Ease of Deployment and Customer Service: Cisco Umbrella integrates seamlessly with existing networks via its cloud-native model, supported by responsive customer service. Menlo Secure, although featuring a straightforward deployment, stands out with its efficient, responsive customer service.

Pricing and ROI: Menlo Secure offers a cost-effective solution highlighting a strong ROI through reduced security incidents, making it appealing for budget-conscious organizations. Cisco Umbrella, though potentially more expensive, provides a high ROI with extensive threat coverage, benefiting enterprises requiring comprehensive protection.

To learn more, read our detailed Cisco Umbrella vs. Menlo Secure Report (Updated: August 2026).

Buyer's Guide

Cisco Umbrella vs. Menlo Secure

August 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

iboss

Mindshare comparison

As of August 2026, in the Secure Web Gateways (SWG) category, the mindshare of iboss is 3.5%, up from 2.1% compared to the previous year. The mindshare of Cisco Umbrella is 9.5%, down from 18.0% compared to the previous year. The mindshare of Menlo Secure is 2.3%, up from 1.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Secure Web Gateways (SWG) Mindshare Distribution
Product	Mindshare (%)
Cisco Umbrella	9.5%
iboss	3.5%
Menlo Secure	2.3%
Other	84.7%

Secure Web Gateways (SWG)

Featured Reviews

Ashok Ananthula

Senior Consultant Proxy Engineering at a financial services firm with 10,001+ employees

Cloud gateway has strengthened remote web security and now needs better Mac and ISP support

The problem our organization had is that iboss failed for the Mac devices. It is not able to give a successful agent for the Mac agents. That is where in 2025, we had to migrate to the Palo Alto-based platform. If your use case is for just Windows laptops,you can consider this platform as an option One issue is the data center resiliency part. In India especially, they are not tied up with the Tier 1 ISPs like Tata or Airtel; they were having Tier 2 ISPs and encountered many issues reaching few major sites that my organization depends on, and they were having problems that they could not fix quickly. They also lack a mechanism to route that traffic within their data center; rather, they ask customers to make a pac file change to route it to Singapore explicitly. It would be better if they route from their backend , i mean even if I send it to India DC, they should be able to route it internally to make that work; however, they fail to do that and ask the customer to route it in the pac file. Another suggestion is that in China, they do not have the proper setup; they used to have numerous problems with slowness and lack of premium circuits in China as well. That leads to multiple sites working slowly with latency-related issues. So the main issue is the ISP-related problems that need to be solved.

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Suresh-Sharma

Sr. Technical Executive at a computer software company with 11-50 employees

Has required extensive customization for non-technical users and still needs better simplification

Customization for basic users can be complex, as it is targeted toward only technical users. It would be beneficial if Cisco simplifies the customization process while still ensuring strong security to prevent unauthorized access. Simplifying the customization part could enhance Cisco Umbrella, but overall, it is a good solution for me.

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reviewer2701794

Head Of Bluechip Enterprise at a manufacturing company with 51-200 employees

Provides strong protection and multiple use cases but struggles with market recognition

There aren't specific areas for improvement; however, they're not as well known as the big vendors such as Palo Alto. Menlo Secure is a smaller company with limited resources and funding, which makes it challenging to compete with larger companies such as Palo and Cisco. What can be improved is market awareness and adoption of the technology. When selling it in the channel, regardless of how good the technology might be, success depends more on market adoption and awareness.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Deploying iboss leads to good return on investment, estimated around 70% to 80%."

"From a use-case scenario, what I like the most is the plug-in. I like the fact that we can do the filtering of these devices offsite independent of the network they are connected to, and we do not have to have traffic coming back inside our network."

"Its initial setup was straightforward."

"The security aspect of the solution, particularly the malware behind it, is excellent."

"Our primary use case for this product is DLP,"

"I would rate the technical support of iboss a solid 10 without a shadow of a doubt."

"Consolidating management into iboss's single pane of glass has helped my organization reduce operational costs by around twenty to twenty-five percent."

"Granular setup, which was able to set different levels of filters using the OUs in the AD."

More iboss pros

"The most valuable features are the protection against ransomware and phishing."

"As far as the IT infrastructure team goes, we're all happy with the product; it definitely takes a lot of load off of our plate and it's been functioning very efficiently and effectively, doing everything we need it to do."

"Any time someone went off the network, the AnyConnect client had the Umbrella agent built in, and it would realize when their computer connected that they were not on the corporate network. It would monitor and they would have pretty close to the same rules that they had to follow when they were in the office, regarding what kind of website browsing they could do."

"It enables us to go granular in the customization of blocking some categories on the DNS."

"Threats never come close to your network with security at the DNS level."

"I think recently with many people working from home, Cisco Umbrella has been very useful, for example, we can manage the device and the network when the employee is not working on the local host, and Cisco Umbrella is very valuable for this kind of infrastructure."

"The customer experience is very good, and the product improves security posture."

"The core business of Cisco Umbrella is non-malware. That's all it does: block the malware on the gateway."

More Cisco Umbrella pros

"Either you have access to something or don't have access to it, and if you do, we can ensure, 100 percent of the time, that there is nothing malicious that is going to impact our system in any way."

"For us, the primary goal is protection on the web, and that's extremely important. We're not using any of the other services at this time. The web part is key to the success of the organization. It gives us the ability to protect. It can isolate. It opens the session in an isolated format so that the code isn't running locally. It is running over in the Menlo environment, not in ours. It is not running on the local computer, whereas if you were to go to a normal website, it would run Java or something else on the local machine and potentially execute the malicious code locally. So, it does give us that level of protection."

"It has reduced security events to follow up on. While it is not 100%, there has been probably a 90% or more reduction. We were getting hit left, right, and center constantly from people browsing the Internet and hitting bad websites. It was not just bad websites that were stood up to be malicious, but good sites that were compromised."

"This security technology addresses risk and enables people to conduct business without that risk, which is where the ROI is realized."

"We are not aware of a single compromise from the web since implementing the solution."

"We have definitely seen ROI, as we save a ton of money and time because the numerous hits that we were receiving from our security tools prior to implementing them had to all be chased down, dispositioned, and endpoints had to be reimaged."

"The fact that it is a cloud proxy solution is another feature we like. For example, if you acquire a new company, you can use it to protect that new company without the need to install anything physically on their networks."

"The solution is invisible to our end users, so it doesn't have any impact on their work or performance."

More Menlo Secure pros

Cons

"Its pricing could be better."

"One thing I would like to see differently with their Zero Trust platform is that some of the AI aspects related to high-risk activities have more false positives."

"SSL decryption: We had issues with learners using apps instead of using web browsers. This type of encryption is tough for any appliance in a BYOD environment."

"The problem our organization had is that iboss failed for the Mac devices; it is not able to give a successful agent for the Mac agents, and that is where in 2025 we had to migrate to the Palo Alto-based platform."

"If they could implement an extra security layer preventing access to iboss from the open internet, it would be great."

"Our biggest problem with their service was it did not recognize the device and filtering did not always work correctly."

"It is stable, but due to growth, it can sometimes be less stable than wanted."

"Iboss is growing so fast that it is often hard for them to keep up with the challenges."

More iboss cons

"Its reliability and the response time of the support team can be better."

"The solution's technical support is not very good."

"It could be more secure. It would be better if they provided a transferring proxy as an add-on and more integration."

"I would like to have more applications being recorded."

"I'm hoping for the conversion of Cisco ZTNA's features from Duo to Umbrella."

"Perhaps an option to be able to block only specific users would be a way to improve the free version of OpenDNS."

"It should have a real-time malware classification engine. It should check the malware on the website. It would be good if it had a real-time malware check for the websites because currently, it just compares the DNS queries of the blacklist. It should also have malware control over file execution and the types of files that the users are allowed to download."

"There is room for improvement in the dashboard. It could stand to be a bit more detailed. I would also like to be able to customize the dashboard to focus more on what is important for my company."

More Cisco Umbrella cons

"We are now transitioning to another solution. The main reason for that is that managing all of the exceptions and troubleshooting all of the issues our users have had connecting to the internet has become too significant in terms of workload, compared to what we hope we will have with another solution."

"In the best of all worlds, we wouldn't have to make any exceptions. However, that is a big ask because a lot of that depends on how websites are constructed. For example, there are some very complex, application-oriented sites that we end up making exceptions for. It is really not that big an issue for us to make the exceptions. We feel like we are doing that without a huge impact on our security posture, but we do have to make some exceptions for complex sites, e.g., mostly SaaS-type sites and applications."

"The user monitoring could still be improved."

"Currently, I don't have a good way to see which of my rules are being used in the access control lists. I have numerous entries, but are they all still needed? A report that would show me my list of who is allowed and whether we're actually using it would be useful because I can then go clean up my list. It would be easier to manage. We would eliminate the vulnerability of unused services."

"Menlo Secure is a smaller company with limited resources and funding, which makes it challenging to compete with larger companies such as Palo and Cisco."

"Currently, I don't have a good way to see which of my rules are being used in the access control lists."

Pricing and Cost Advice

"We have not priced the solution recently, but they were competitive with other vendors in the past."

"The overall pricing for iboss is very competitive and transparent."

"It is not expensive, and it is also not cheap. iboss is priced right in the sweet spot for the number of features it offers."

"It is expensive compared to one of its competitors."

"It is probably in line with other solutions, but I do not deal with the financial side."

"We had the cost of purchasing a new appliance along with the implementation and licensing costs. However, the following year, the cost of just licensing was similar to what was paid the previous year for a new appliance along with the implementation and licensing costs."

"Licensing with Cisco can be a little complex, but I think it's comparable with that of other similar products. It's always hard to put a price on security, but the price is fair for the value it provides."

"There is a one-time cost of approximately $800 USD per user, and then a yearly support fee of about $50 per user."

"Cisco should make the solution cheaper."

"There are no hidden costs with Umbrella. Everything is included in the package."

"The pricing model is easier compared to some of the other solutions, and it is also competitive."

"There is a subscription cost."

"Cisco Umbrella is not a cheap product. However, it's not a matter of the cost; it's more a matter of the value of security. It is easy to measure this value when you have a security incident. I think the price is a good trade-off for a product that can help you avoid security threats."

"The pricing was marvelous."

More Cisco Umbrella pricing and cost advice

"It is appropriately priced for what they're doing for us. Considering the protection provided, I feel their pricing is spot-on."

"The solution is expensive. It's more expensive than the solution I previously used. Compared with the other cloud-based solutions, it's very competitive."

"We save a ton of money and time. Previously, the numerous hits that we were receiving from our security tools, prior to implementing them, had to all be chased down, dispositioned, and endpoints had to be reimaged. It was just a ton of effort to do all that. That is where the savings from time and money come in."

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Top Industries

By visitors reading reviews

Financial Services Firm

11%

Manufacturing Company

Computer Software Company

Construction Company

Computer Software Company

14%

Manufacturing Company

Financial Services Firm

Non Profit

Manufacturing Company

13%

Construction Company

12%

Retailer

Comms Service Provider

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	11
Midsize Enterprise	8
Large Enterprise	10

By reviewers
Company Size	Count
Small Business	50
Midsize Enterprise	31
Large Enterprise	52

No data available

Questions from the Community

What needs improvement with iboss?

I think iboss could be improved by making reporting and dashboard customization more flexible, and simplifying troubl...

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What is your primary use case for iboss?

I use iboss as a cloud-based secure web gateway to provide secure internet access, web filtering, and protect remote ...

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What is your experience regarding pricing and costs for iboss?

My experience with iboss's pricing structure, setup cost, and licensing model has been positive, straightforward, and...

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Which is the better security solution - Cisco Umbrella or Zscaler?

Cisco Umbrella and Zscaler Internet Access are two broad-spectrum Internet security solutions that I have tried. Zs...

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Which is the better security solution - Cisco Umbrella or Microsoft Cloud App Security?

Cisco Umbrella is an integral component of the Cisco SASE architecture. It integrates security in a single, cloud-nat...

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What is your experience regarding pricing and costs for Cisco Umbrella?

The pricing for Cisco Umbrella is fair compared to other platforms out there for DNS security. We acquired it as a bu...

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What needs improvement with Menlo Security Secure Web Gateway?

There aren't specific areas for improvement; however, they're not as well known as the big vendors such as Palo Alto....

See all answers

What is your primary use case for Menlo Security Secure Web Gateway?

People are mainly using it for zero trust web access. Menlo Secure is built from the ground up to provide zero basic ...

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What advice do you have for others considering Menlo Security Secure Web Gateway?

Secure file sharing and data protection is not exactly what Menlo Secure is designed to do. While it can handle some ...

See all answers

Comparisons

Prisma Access by Palo Alto Networks vs iboss

Compared 10% of the time

Netskope vs iboss

Compared 10% of the time

Fortinet FortiGate vs iboss

Compared 8% of the time

FortiSASE vs iboss

Compared 6% of the time

Zscaler Internet Access vs iboss

Compared 5% of the time

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Zscaler Internet Access vs Cisco Umbrella

Compared 20% of the time

Palo Alto Networks DNS Security vs Cisco Umbrella

Compared 11% of the time

Cisco Secure Access vs Cisco Umbrella

Compared 5% of the time

Fortinet FortiGate vs Cisco Umbrella

Compared 3% of the time

Cloudflare vs Cisco Umbrella

Compared 2% of the time

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Prisma Access Browser vs Menlo Secure

Compared 16% of the time

Check Point Harmony SASE (formerly Perimeter 81) vs Menlo Secure

Compared 14% of the time

Netskope Next Gen Secure Web Gateway vs Menlo Secure

Compared 10% of the time

Cloudflare One vs Menlo Secure

Compared 10% of the time

NordLayer vs Menlo Secure

Compared 2% of the time

More Menlo Secure Competitors

Product Reports

Buyer's Guide

iboss

August 2026

Download iboss product report

Buyer's Guide

Cisco Umbrella

August 2026

Download Cisco Umbrella product report

Buyer's Guide

Menlo Secure

July 2026

Download Menlo Secure product report

Also Known As

iBoss Cloud Platform

OpenDNS

Menlo Security Web Security, Menlo Web Security

Overview

Iboss offers a comprehensive cloud-based security platform valued for its scalability and autonomous features, ensuring robust security with easy deployment and management capabilities.

Renowned for its robust security architecture, Iboss integrates seamlessly within diverse networks, delivering efficient granular filtering and advanced content categorization. Its single pane of glass console provides ease of management, allowing rapid scalability suitable for rapidly deploying environments. Operates in BYOD setups due to inline filtering without device installation. Integration with cloud-based applications enhances user control, and features like SASE, SSL inspection, and ChatGPT risk protection stand as highlights. Despite its strengths, users have pointed out areas for enhancement like direct navigation in reports, SSL decryption, and better cloud integration while having room to improve data loss prevention.

What are the most important features of Iboss?

Scalability: Supports rapid deployment across diverse networks.
SASE: A consolidated approach to secure access.
SSL Inspection: Ensures safe data transmission.
Granular Filtering: Detailed control over accessible content.
Single Pane Management: Unifies control through a centralized console.

What benefits should users consider in reviews?

Cost-effectiveness: Offers competitive pricing with robust features.
Autonomous Operation: Reduces management overhead.
Responsive Support: Provides assistance when needed.
Flexible Deployment: Available for both cloud and on-premises environments.

The usage of Iboss spans educational institutions, specifically K-12, to enforce internet policies, protect data, and support remote work environments. It provides web filtering and security frameworks to ensure safe browsing. Its platform-as-a-service model offers flexibility for both cloud-based and on-premises requirements, integrating seamlessly to deliver enhanced security features suitable for various deployment needs including zero trust, CASB, and network security for work-from-home setups.

iboss

Cisco Umbrella provides fast-deploying DNS-layer security with powerful threat protection capabilities. Trusted by over 30,000 entities, it ranks highly in DNS security and effectively supports secure remote work environments.

Cisco Umbrella offers comprehensive DNS security, web filtering, and ease of use, enhancing network security through robust threat protection and malware prevention. It processes over 600 billion requests daily, making it a leader in its field. The seamless integration with existing infrastructures and cloud-based nature makes it suitable for remote and distributed work environments, ensuring consistent security throughout. Management is streamlined with a single-pane interface that simplifies administration, while in-depth reporting capabilities provide valuable insights for continuous monitoring.

What are the key features of Cisco Umbrella?

DNS Security: Provides leading protection by managing DNS queries and blocking malicious sites.
Web Filtering: Offers granular control over web content to safeguard internet usage.
Ease of Integration: Fits well into existing infrastructures, simplifying deployment and use.
Intuitive Management: Single-pane management streamlines administration and enhances usability.
Cloud-Based Flexibility: Supports secure remote work environments.

What benefits can users expect from using Cisco Umbrella?

Superior Threat Protection: Reduces risk by effectively detecting and preventing cyber threats.
Consistent Security: Provides uniform protection across network environments.
Efficiency and Visibility: Leverages comprehensive reporting for better security insights.
Easy Deployment: Quick and straightforward setup with minimal disruption.

Cisco Umbrella is widely adopted in industries requiring advanced DNS-level security to counteract malware, phishing, and cyber threats. Its ability to monitor and protect remote and roaming employees makes it an attractive option for sectors highly dependent on cloud services. By managing DNS queries and blocking harmful sites, Cisco Umbrella enhances cybersecurity across networks, providing an added layer of protection for businesses worldwide.

Cisco

Menlo Security Secure Application Access

Menlo Security Secure Application Access makes zero trust access easy, giving users secure connectivity to private applications, including web and legacy applications. At the core of Secure Application Access is the Menlo Secure Cloud Browser, which fetches, secures and delivers the content for users.

In addition to providing simple-to-deploy, clientless ZTA, Secure Application Access and the Menlo Secure Cloud Browser protect applications from attacks such as session hijacking, cookie manipulation, and other tactics that employ protocol manipulation.

Secure Application Access protects applications from Internet threats and provides granular controls for added protection of the application and associated data. These security controls include Read-only/Read-write, Upload/download, Copy/paste, AV scanning, Sandboxing, and Data Loss Prevention.

Last Mile Data Protection

Menlo Last-Mile Data Protection identifies and prevents sensitive data from leaving your company by meticulously inspecting all file uploads and user input across browsing sessions. Leveraging the Secure Cloud Browser, users are protected from the internet and you can protect your organization from data loss with comprehensive traffic monitoring and controls. This approach addresses the growing concerns surrounding data leakage in the age of AI tools like ChatGPT.

By identifying sensitive data through file types, regular expressions, or predefined libraries, Menlo Last-Mile Data Protection empowers security teams to regulate data input into AI platforms and prevent unauthorized uploads. This capability provides crucial protection for intellectual property, PII, and other confidential information.

The solution leverages the Menlo Cloud Security Platform's visibility and control over traffic to reliably detect and prevent data leaks originating from both browser submission forms and non-browser traffic. With the ability to inspect encrypted web traffic, Menlo Last-Mile Data Protection enforces DLP policies consistently across all users and devices, ensuring comprehensive data protection.

Menlo Security

Sample Customers

More than 4,000 global enterprises trust the iboss Cloud Platform to support their modern workforces, including a large number of Fortune 50 companies.

Chart Industries, City of Aspen, Eastern Mountain Sports, FLEXcon, George Washington University, Jackson Municipal Airport Authority, Ohio Public Library Information Network, PTC, Richland Community College, Smart Motors, Tulane University, VeriClaim

Information Not Available

Buyer's Guide

Cisco Umbrella vs. Menlo Secure

August 2026

Free Report: Cisco Umbrella vs. Menlo Secure

Find out what your peers are saying about Cisco Umbrella vs. Menlo Secure and other solutions. Updated: August 2026.

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