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Cisco Umbrella vs Menlo Secure comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Mar 29, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

iboss
Sponsored
Ranking in Secure Web Gateways (SWG)
6th
Average Rating
8.4
Reviews Sentiment
6.7
Number of Reviews
28
Ranking in other categories
Internet Security (3rd), Web Content Filtering (1st), Cloud Access Security Brokers (CASB) (7th), ZTNA as a Service (6th), Secure Access Service Edge (SASE) (7th)
Cisco Umbrella
Ranking in Secure Web Gateways (SWG)
1st
Average Rating
8.8
Reviews Sentiment
7.3
Number of Reviews
125
Ranking in other categories
Internet Security (1st), Cloud Access Security Brokers (CASB) (3rd), Domain Name System (DNS) Security (1st), Cisco Security Portfolio (2nd)
Menlo Secure
Ranking in Secure Web Gateways (SWG)
26th
Average Rating
9.2
Reviews Sentiment
6.7
Number of Reviews
5
Ranking in other categories
Firewalls (53rd), ZTNA (28th), Cloud Security Remediation (7th)
 

Mindshare comparison

As of November 2026, in the Secure Web Gateways (SWG) category, the mindshare of iboss is 3.2%, up from 2.3% compared to the previous year. The mindshare of Cisco Umbrella is 9.5%, down from 16.3% compared to the previous year. The mindshare of Menlo Secure is 2.3%, up from 1.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Secure Web Gateways (SWG) Mindshare Distribution
ProductMindshare (%)
Cisco Umbrella9.5%
iboss3.2%
Menlo Secure2.3%
Other85.0%
Secure Web Gateways (SWG)
 

Featured Reviews

Ashok Ananthula - PeerSpot reviewer
Senior Consultant Proxy Engineering at a financial services firm with 10,001+ employees
Cloud gateway has strengthened remote web security and now needs better Mac and ISP support
The problem our organization had is that iboss failed for the Mac devices. It is not able to give a successful agent for the Mac agents. That is where in 2025, we had to migrate to the Palo Alto-based platform. If your use case is for just Windows laptops,you can consider this platform as an option One issue is the data center resiliency part. In India especially, they are not tied up with the Tier 1 ISPs like Tata or Airtel; they were having Tier 2 ISPs and encountered many issues reaching few major sites that my organization depends on, and they were having problems that they could not fix quickly. They also lack a mechanism to route that traffic within their data center; rather, they ask customers to make a pac file change to route it to Singapore explicitly. It would be better if they route from their backend , i mean even if I send it to India DC, they should be able to route it internally to make that work; however, they fail to do that and ask the customer to route it in the pac file. Another suggestion is that in China, they do not have the proper setup; they used to have numerous problems with slowness and lack of premium circuits in China as well. That leads to multiple sites working slowly with latency-related issues. So the main issue is the ISP-related problems that need to be solved.
KamranJameel - PeerSpot reviewer
Head Of IT at a financial services firm with 51-200 employees
Secure browsing has protected users from DNS threats and improves malware defense
The major issue is that sometimes when you install the client, it shows you protected and displays that it is live with the backend servers and everything. However, in reality, it was not getting any feed from the main client and is just sending your traffic to open DNS, which sometimes causes an issue because the protection you have implemented can be breached by users. The primary thing that Cisco Umbrella lacked most of the time is their client. Previously, they had a separate Cisco client. Now they have merged everything into the Cisco Secure Endpoint client—one client for everything, for Cisco Endpoint, for Cisco AnyConnect, and for Cisco Umbrella, which they did probably in 2025.
reviewer2701794 - PeerSpot reviewer
Head Of Bluechip Enterprise at a manufacturing company with 51-200 employees
Provides strong protection and multiple use cases but struggles with market recognition
There aren't specific areas for improvement; however, they're not as well known as the big vendors such as Palo Alto. Menlo Secure is a smaller company with limited resources and funding, which makes it challenging to compete with larger companies such as Palo and Cisco. What can be improved is market awareness and adoption of the technology. When selling it in the channel, regardless of how good the technology might be, success depends more on market adoption and awareness.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"From a corporate perspective, I understand that it's important to keep the company data safe."
"From a use-case scenario, what I like the most is the plug-in. I like the fact that we can do the filtering of these devices offsite independent of the network they are connected to, and we do not have to have traffic coming back inside our network."
"We were impressed by the solution's mental health function, which can detect if someone needs help. It scans what users are browsing and flags warning signs so we can check to see if they are okay. We've had to use it a couple of times."
"Content filtering is the most useful feature of iboss."
"I recommend iboss for organizations looking for strong cloud-based web security and centralized access control."
"Iboss is a solution that prevents advanced persistent threats, and has a zero tolerance for attacks."
"Granular setup, which was able to set different levels of filters using the OUs in the AD."
"iboss is definitely very good in terms of service."
"Cisco's support is fantastic, providing assistance when needed, especially during the initial installation process."
"The most valuable feature is the website protection capabilities because it prevents end-users from entering bad sites that potentially have malware or could be used for phishing."
"It has the ability to quickly block new threats."
"It has certainly saved us time. If we go and look at what's rejected on the requests from the hospital itself, it has saved about 5% or 6% time."
"I highly recommend SMBs and enterprises use it to enhance their network security with minimal cost through the OpenDNS cloud solution."
"We immediately block impersonating users from accessing services over Cisco Umbrella-controlled devices."
"Overall, Cisco Umbrella is pretty easy to use, pretty easy to deploy, and it does what we want it to do."
"This is a very good solution and my clients are impressed with it."
"For us, the primary goal is protection on the web, and that's extremely important. We're not using any of the other services at this time. The web part is key to the success of the organization. It gives us the ability to protect. It can isolate. It opens the session in an isolated format so that the code isn't running locally. It is running over in the Menlo environment, not in ours. It is not running on the local computer, whereas if you were to go to a normal website, it would run Java or something else on the local machine and potentially execute the malicious code locally. So, it does give us that level of protection."
"We have definitely seen ROI, as we save a ton of money and time because the numerous hits that we were receiving from our security tools prior to implementing them had to all be chased down, dispositioned, and endpoints had to be reimaged."
"The solution is invisible to our end users, so it doesn't have any impact on their work or performance."
"Accessing the internet with a proxy from anywhere is the most valuable feature. It ensures that users are only able to browse legitimate websites. If they happen to go to a legitimate website with a malicious payload, the isolation feature will take care of that."
"It has reduced security events to follow up on. While it is not 100%, there has been probably a 90% or more reduction. We were getting hit left, right, and center constantly from people browsing the Internet and hitting bad websites. It was not just bad websites that were stood up to be malicious, but good sites that were compromised."
"The fact that it is a cloud proxy solution is another feature we like. For example, if you acquire a new company, you can use it to protect that new company without the need to install anything physically on their networks."
"This security technology addresses risk and enables people to conduct business without that risk, which is where the ROI is realized."
"Either you have access to something or don't have access to it, and if you do, we can ensure, 100 percent of the time, that there is nothing malicious that is going to impact our system in any way."
 

Cons

"To scale up, a new iboss Node Blade Chassis must be purchased."
"iboss could improve by making alert noises lower, adding clearer setup steps, and speeding up support response times."
"The solution could be stronger on the integration side and offer more cloud applications like G Suite or Oracle."
"Sometimes, obviously, there are bugs."
"The endpoint-type solution is an area that needs some improvement."
"File integrity monitoring would be very advantageous as an additional feature."
"I would like to see simpler dashboards, more detailed reporting, and faster performance in iboss."
"I appreciate that iboss's single pane of glass console gives centralized visibility into web traffic, user activity, security policies, and alerts from one dashboard, allowing us to quickly investigate incidents and monitor policy violations without switching between multiple tools, improving operational efficiency; however, the dashboard customization and reporting could be more flexible."
"Cisco Umbrella hasn't integrated customized reporting yet. With Cisco Secure Endpoint Hub, I can see a report on user downloads and set it up to constantly get an email alert. Based on my understanding, Cisco Umbrella can't do that. You can set it up with third parties, but it would be better if that were built into the platform."
"The pricing could always be a little bit better."
"Instead of creating a TAC case, it would be better if we could just call in and they could answer us immediately."
"My experience is that it is a bit slow. The response is a bit slow, but they provide support."
"Hopefully, it works with the Canvas and starts feeding results into the AI canvas. That would be excellent."
"Lower costs including licensing, support, and renewals would be beneficial."
"A feature I would appreciate seeing enhanced in Cisco Umbrella would be the ability to add or remove agents that we have, instead of just relying on how long the devices have been connected to the platform."
"The reporting could be improved by way of the information that's displayed."
"Currently, I don't have a good way to see which of my rules are being used in the access control lists. I have numerous entries, but are they all still needed? A report that would show me my list of who is allowed and whether we're actually using it would be useful because I can then go clean up my list. It would be easier to manage. We would eliminate the vulnerability of unused services."
"In the best of all worlds, we wouldn't have to make any exceptions. However, that is a big ask because a lot of that depends on how websites are constructed. For example, there are some very complex, application-oriented sites that we end up making exceptions for. It is really not that big an issue for us to make the exceptions. We feel like we are doing that without a huge impact on our security posture, but we do have to make some exceptions for complex sites, e.g., mostly SaaS-type sites and applications."
"We are now transitioning to another solution. The main reason for that is that managing all of the exceptions and troubleshooting all of the issues our users have had connecting to the internet has become too significant in terms of workload, compared to what we hope we will have with another solution."
"Menlo Secure is a smaller company with limited resources and funding, which makes it challenging to compete with larger companies such as Palo and Cisco."
"The user monitoring could still be improved."
"Currently, I don't have a good way to see which of my rules are being used in the access control lists."
 

Pricing and Cost Advice

"The overall pricing for iboss is very competitive and transparent."
"We have not priced the solution recently, but they were competitive with other vendors in the past."
"It is probably in line with other solutions, but I do not deal with the financial side."
"It is not expensive, and it is also not cheap. iboss is priced right in the sweet spot for the number of features it offers."
"It is expensive compared to one of its competitors."
"We had the cost of purchasing a new appliance along with the implementation and licensing costs. However, the following year, the cost of just licensing was similar to what was paid the previous year for a new appliance along with the implementation and licensing costs."
"In terms of licensing, we're not able to be extremely clear with the customer because it's based on their reporting. It's not based on the actual traffic. If they say they have 50 users but they have 80, we'll just buy for 50 users. That's something where we'd like to have more flexibility."
"We did a good negotiation, and at the moment, its price is fine."
"You can request an evaluation license​."
"There is room for improvement when it comes to the cost."
"The price is quite good."
"The price of Cisco Umbrella is a little higher than similar solutions, like Gateway."
"There is a subscription cost."
"The price is fair, and the licensing cost is based on the number of users. We have seen a good ROI."
"It is appropriately priced for what they're doing for us. Considering the protection provided, I feel their pricing is spot-on."
"The solution is expensive. It's more expensive than the solution I previously used. Compared with the other cloud-based solutions, it's very competitive."
"We save a ton of money and time. Previously, the numerous hits that we were receiving from our security tools, prior to implementing them, had to all be chased down, dispositioned, and endpoints had to be reimaged. It was just a ton of effort to do all that. That is where the savings from time and money come in."
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Top Industries

By visitors reading reviews
Financial Services Firm
11%
Manufacturing Company
10%
Comms Service Provider
9%
Construction Company
7%
Computer Software Company
14%
Manufacturing Company
9%
Outsourcing Company
8%
Financial Services Firm
8%
Manufacturing Company
14%
Construction Company
11%
Comms Service Provider
10%
Outsourcing Company
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business15
Midsize Enterprise8
Large Enterprise16
By reviewers
Company SizeCount
Small Business51
Midsize Enterprise31
Large Enterprise51
No data available
 

Questions from the Community

What needs improvement with iboss?
iboss could be improved by making the dashboard more user-friendly, providing more detailed real-time alerts, and imp...
What is your primary use case for iboss?
iboss is primarily used for cloud security, helping to protect users when they access websites and cloud applications...
What is your experience regarding pricing and costs for iboss?
The pricing and licensing for iboss were reasonable for the security features. The setup costs were manageable, thoug...
Which is the better security solution - Cisco Umbrella or Zscaler?
Cisco Umbrella and Zscaler Internet Access are two broad-spectrum Internet security solutions that I have tried. Zs...
Which is the better security solution - Cisco Umbrella or Microsoft Cloud App Security?
Cisco Umbrella is an integral component of the Cisco SASE architecture. It integrates security in a single, cloud-nat...
What is your experience regarding pricing and costs for Cisco Umbrella?
My experience with pricing, setup cost, and licensing reveals that the pricing is acceptable, but it is marginally a ...
What needs improvement with Menlo Security Secure Web Gateway?
There aren't specific areas for improvement; however, they're not as well known as the big vendors such as Pa...
What is your primary use case for Menlo Security Secure Web Gateway?
People are mainly using it for zero trust web access. Menlo Secure is built from the ground up to provide zero basic ...
What advice do you have for others considering Menlo Security Secure Web Gateway?
Secure file sharing and data protection is not exactly what Menlo Secure is designed to do. While it can handle some ...
 

Also Known As

iBoss Cloud Platform
OpenDNS
Menlo Security Web Security, Menlo Web Security
 

Overview

 

Sample Customers

Trusted by global enterprises and government agencies.
Chart Industries, City of Aspen, Eastern Mountain Sports, FLEXcon, George Washington University, Jackson Municipal Airport Authority, Ohio Public Library Information Network, PTC, Richland Community College, Smart Motors, Tulane University, VeriClaim
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Find out what your peers are saying about Cisco Umbrella vs. Menlo Secure and other solutions. Updated: November 2026.
921,714 professionals have used our research since 2012.