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Cisco Umbrella vs Menlo Secure comparison

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Executive SummaryUpdated on Mar 29, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

iboss
Sponsored
Ranking in Secure Web Gateways (SWG)
6th
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
26
Ranking in other categories
Internet Security (3rd), Web Content Filtering (1st), Cloud Access Security Brokers (CASB) (6th), ZTNA as a Service (6th), Secure Access Service Edge (SASE) (7th)
Cisco Umbrella
Ranking in Secure Web Gateways (SWG)
1st
Average Rating
8.8
Reviews Sentiment
7.3
Number of Reviews
125
Ranking in other categories
Internet Security (1st), Cloud Access Security Brokers (CASB) (2nd), Domain Name System (DNS) Security (1st), Cisco Security Portfolio (3rd)
Menlo Secure
Ranking in Secure Web Gateways (SWG)
25th
Average Rating
9.2
Reviews Sentiment
6.7
Number of Reviews
5
Ranking in other categories
Firewalls (54th), ZTNA (27th), Cloud Security Remediation (6th)
 

Mindshare comparison

As of October 2026, in the Secure Web Gateways (SWG) category, the mindshare of iboss is 3.2%, up from 2.2% compared to the previous year. The mindshare of Cisco Umbrella is 9.4%, down from 16.8% compared to the previous year. The mindshare of Menlo Secure is 2.3%, up from 1.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Secure Web Gateways (SWG) Mindshare Distribution
ProductMindshare (%)
Cisco Umbrella9.4%
iboss3.2%
Menlo Secure2.3%
Other85.1%
Secure Web Gateways (SWG)
 

Featured Reviews

Ashok Ananthula - PeerSpot reviewer
Senior Consultant Proxy Engineering at a financial services firm with 10,001+ employees
Cloud gateway has strengthened remote web security and now needs better Mac and ISP support
The problem our organization had is that iboss failed for the Mac devices. It is not able to give a successful agent for the Mac agents. That is where in 2025, we had to migrate to the Palo Alto-based platform. If your use case is for just Windows laptops,you can consider this platform as an option One issue is the data center resiliency part. In India especially, they are not tied up with the Tier 1 ISPs like Tata or Airtel; they were having Tier 2 ISPs and encountered many issues reaching few major sites that my organization depends on, and they were having problems that they could not fix quickly. They also lack a mechanism to route that traffic within their data center; rather, they ask customers to make a pac file change to route it to Singapore explicitly. It would be better if they route from their backend , i mean even if I send it to India DC, they should be able to route it internally to make that work; however, they fail to do that and ask the customer to route it in the pac file. Another suggestion is that in China, they do not have the proper setup; they used to have numerous problems with slowness and lack of premium circuits in China as well. That leads to multiple sites working slowly with latency-related issues. So the main issue is the ISP-related problems that need to be solved.
KamranJameel - PeerSpot reviewer
Head Of IT at a financial services firm with 51-200 employees
Secure browsing has protected users from DNS threats and improves malware defense
The major issue is that sometimes when you install the client, it shows you protected and displays that it is live with the backend servers and everything. However, in reality, it was not getting any feed from the main client and is just sending your traffic to open DNS, which sometimes causes an issue because the protection you have implemented can be breached by users. The primary thing that Cisco Umbrella lacked most of the time is their client. Previously, they had a separate Cisco client. Now they have merged everything into the Cisco Secure Endpoint client—one client for everything, for Cisco Endpoint, for Cisco AnyConnect, and for Cisco Umbrella, which they did probably in 2025.
reviewer2701794 - PeerSpot reviewer
Head Of Bluechip Enterprise at a manufacturing company with 51-200 employees
Provides strong protection and multiple use cases but struggles with market recognition
There aren't specific areas for improvement; however, they're not as well known as the big vendors such as Palo Alto. Menlo Secure is a smaller company with limited resources and funding, which makes it challenging to compete with larger companies such as Palo and Cisco. What can be improved is market awareness and adoption of the technology. When selling it in the channel, regardless of how good the technology might be, success depends more on market adoption and awareness.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I would rate the technical support of iboss a solid 10 without a shadow of a doubt."
"iboss is among the few products providing inline filtering where no application is needed on the device. It operates on the network side and is not device-based. This feature was one of the main reasons why we stayed with them for so long."
"Content filtering is the most useful feature of iboss."
"As I mentioned, the return on investment is significant, as it saved our office locations' bandwidth because when you are working remotely at home, your internet traffic routes directly to iboss and will not go to your office building, saving bandwidth bottlenecks and ensuring that issues with our building internet circuits will not impact your internet connectivity because you are directly going to the iboss data center."
"The security aspect of the solution, particularly the malware behind it, is excellent. That's something that really helped us out. It's not just a simple proxy that just blocks the insights of potential threats that come on behind it. They do malware detection and that helps us a lot."
"It was a very easy product to install. It can be deployed very fast."
"Granular setup, which was able to set different levels of filters using the OUs in the AD."
"The solution has massively improved our security posture, giving us full visibility into what our staff does online."
"DNS protection, domain blocking, SIP component, and the Cisco Umbrella roaming client are the valuable features of Cisco Umbrella."
"The weekly reportings are great. The investigation is super and the application management is equally great."
"I haven't found any issues related to latency or any other issue."
"From a DNS perspective, Cisco Umbrella is the number-one technology now."
"Umbrella, being one pane for managing, being all-encompassing, allows us to quickly go in, make a change, and it applies to either every location, if we want it to, or we can have policies in place that only apply to certain users or certain computers."
"You can manage and create policies based on a group of users. It can permit some URLs and block others."
"Cisco Umbrella performed very well compared to Zscaler and other solutions."
"We use Cisco Umbrella for DNS filtering and as a secure gateway."
"This security technology addresses risk and enables people to conduct business without that risk, which is where the ROI is realized."
"We have definitely seen ROI, as we save a ton of money and time because the numerous hits that we were receiving from our security tools prior to implementing them had to all be chased down, dispositioned, and endpoints had to be reimaged."
"It has reduced security events to follow up on. While it is not 100%, there has been probably a 90% or more reduction. We were getting hit left, right, and center constantly from people browsing the Internet and hitting bad websites. It was not just bad websites that were stood up to be malicious, but good sites that were compromised."
"For us, the primary goal is protection on the web, and that's extremely important. We're not using any of the other services at this time. The web part is key to the success of the organization. It gives us the ability to protect. It can isolate. It opens the session in an isolated format so that the code isn't running locally. It is running over in the Menlo environment, not in ours. It is not running on the local computer, whereas if you were to go to a normal website, it would run Java or something else on the local machine and potentially execute the malicious code locally. So, it does give us that level of protection."
"The solution is invisible to our end users, so it doesn't have any impact on their work or performance."
"Accessing the internet with a proxy from anywhere is the most valuable feature. It ensures that users are only able to browse legitimate websites. If they happen to go to a legitimate website with a malicious payload, the isolation feature will take care of that."
"The fact that it is a cloud proxy solution is another feature we like. For example, if you acquire a new company, you can use it to protect that new company without the need to install anything physically on their networks."
"We are not aware of a single compromise from the web since implementing the solution."
 

Cons

"File integrity monitoring would be very advantageous as an additional feature."
"Fold that in with the risk intelligence they're getting from all of the different subscriptions they are a part of. Now, these security companies subscribe to things like emerging threats, databases, etc. You can fold all this intelligence to decide what's happening on an endpoint. I would love to see them start moving into that space. That would compete directly with Microsoft. Maybe that's why they haven't. Having that ability native within the solution would be great. The other area in which I would love to see improvement is more detailed descriptions of why they block websites."
"I would rate iboss an eight out of ten because it provides strong cloud-based security threat protection, centralized policy management, and visibility into web traffic. I would give it a higher rating if automation, reporting, and troubleshooting capabilities could be improved further."
"The endpoint-type solution is an area that needs some improvement."
"Sometimes the agent stops working in iboss, and we have to reinstall the agent."
"The area I would like to see improvement in is the ability with in the reporter to navigate directly to the content the user is traversing. It is kind of there, but it's not perfect. Quite frequently, I receive links that lead me to pages with error messages."
"Its pricing could be better."
"SSL decryption: We had issues with learners using apps instead of using web browsers. This type of encryption is tough for any appliance in a BYOD environment."
"There are a couple of different pieces that have different portals. I know they're working on getting them all into one portal, but that's probably the biggest thing that needs improvement right now. It's not a single pane of glass yet."
"I'd like to see improvement in its overall integration with all the other platforms. There's some integration between Umbrella and Meraki, but an overall Cisco problem is that there are so many different tools, and finding easy, seamless ways of connecting everything together is always a challenge."
"The price could be better. The price is definitely a bit high, but we have to pay a premium for Cisco products."
"They need to improve analytics so they report on more of the specifics of user activity."
"Actually, we recently switched over to Zscaler because it has more features and it's more scalable than Cisco Umbrella."
"I would like the product to offer more security features, such as IPS, IDS, DDoS prevention, etc."
"I would like for them to continue building on IPS and IDS functionalities."
"It would be useful if they had a malware protection engine running inside their own VM."
"The user monitoring could still be improved."
"Currently, I don't have a good way to see which of my rules are being used in the access control lists."
"We are now transitioning to another solution. The main reason for that is that managing all of the exceptions and troubleshooting all of the issues our users have had connecting to the internet has become too significant in terms of workload, compared to what we hope we will have with another solution."
"Menlo Secure is a smaller company with limited resources and funding, which makes it challenging to compete with larger companies such as Palo and Cisco."
"Currently, I don't have a good way to see which of my rules are being used in the access control lists. I have numerous entries, but are they all still needed? A report that would show me my list of who is allowed and whether we're actually using it would be useful because I can then go clean up my list. It would be easier to manage. We would eliminate the vulnerability of unused services."
"In the best of all worlds, we wouldn't have to make any exceptions. However, that is a big ask because a lot of that depends on how websites are constructed. For example, there are some very complex, application-oriented sites that we end up making exceptions for. It is really not that big an issue for us to make the exceptions. We feel like we are doing that without a huge impact on our security posture, but we do have to make some exceptions for complex sites, e.g., mostly SaaS-type sites and applications."
 

Pricing and Cost Advice

"We have not priced the solution recently, but they were competitive with other vendors in the past."
"We had the cost of purchasing a new appliance along with the implementation and licensing costs. However, the following year, the cost of just licensing was similar to what was paid the previous year for a new appliance along with the implementation and licensing costs."
"It is not expensive, and it is also not cheap. iboss is priced right in the sweet spot for the number of features it offers."
"It is expensive compared to one of its competitors."
"It is probably in line with other solutions, but I do not deal with the financial side."
"The overall pricing for iboss is very competitive and transparent."
"Cisco Umbrella is not a cheap product. However, it's not a matter of the cost; it's more a matter of the value of security. It is easy to measure this value when you have a security incident. I think the price is a good trade-off for a product that can help you avoid security threats."
"There is a one-time cost of approximately $800 USD per user, and then a yearly support fee of about $50 per user."
"Licensing fees are paid on a yearly basis."
"Pricing depends on the automation requirements of the organization."
"In the region I'm from, that of EMAR, Europe, the Middle East, Eastern Asia and Africa, our organizations do not have many liquid cash assets, so the price could be better."
"There are three models for licensing with different feature sets."
"The price of Cisco Umbrella is a little higher than similar solutions, like Gateway."
"Cisco uses subscription models for the pricing and there are three subscription plans."
"It is appropriately priced for what they're doing for us. Considering the protection provided, I feel their pricing is spot-on."
"The solution is expensive. It's more expensive than the solution I previously used. Compared with the other cloud-based solutions, it's very competitive."
"We save a ton of money and time. Previously, the numerous hits that we were receiving from our security tools, prior to implementing them, had to all be chased down, dispositioned, and endpoints had to be reimaged. It was just a ton of effort to do all that. That is where the savings from time and money come in."
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Top Industries

By visitors reading reviews
Financial Services Firm
11%
Manufacturing Company
10%
Comms Service Provider
9%
Construction Company
7%
Computer Software Company
14%
Manufacturing Company
9%
Outsourcing Company
8%
Financial Services Firm
8%
Manufacturing Company
14%
Construction Company
11%
Comms Service Provider
10%
Outsourcing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business14
Midsize Enterprise8
Large Enterprise14
By reviewers
Company SizeCount
Small Business51
Midsize Enterprise31
Large Enterprise51
No data available
 

Questions from the Community

What needs improvement with iboss?
I think iboss could be improved by emphasizing the modular function even more during sales presentations and demonstr...
What is your primary use case for iboss?
iboss is primarily used for content filtering within school districts and public K-12 school districts, and it can al...
What is your experience regarding pricing and costs for iboss?
The pricing and licensing for iboss were reasonable for the security features. The setup costs were manageable, thoug...
Which is the better security solution - Cisco Umbrella or Zscaler?
Cisco Umbrella and Zscaler Internet Access are two broad-spectrum Internet security solutions that I have tried. Zs...
Which is the better security solution - Cisco Umbrella or Microsoft Cloud App Security?
Cisco Umbrella is an integral component of the Cisco SASE architecture. It integrates security in a single, cloud-nat...
What is your experience regarding pricing and costs for Cisco Umbrella?
My experience with pricing, setup cost, and licensing reveals that the pricing is acceptable, but it is marginally a ...
What needs improvement with Menlo Security Secure Web Gateway?
There aren't specific areas for improvement; however, they're not as well known as the big vendors such as Palo Alto....
What is your primary use case for Menlo Security Secure Web Gateway?
People are mainly using it for zero trust web access. Menlo Secure is built from the ground up to provide zero basic ...
What advice do you have for others considering Menlo Security Secure Web Gateway?
Secure file sharing and data protection is not exactly what Menlo Secure is designed to do. While it can handle some ...
 

Also Known As

iBoss Cloud Platform
OpenDNS
Menlo Security Web Security, Menlo Web Security
 

Overview

 

Sample Customers

Trusted by global enterprises and government agencies.
Chart Industries, City of Aspen, Eastern Mountain Sports, FLEXcon, George Washington University, Jackson Municipal Airport Authority, Ohio Public Library Information Network, PTC, Richland Community College, Smart Motors, Tulane University, VeriClaim
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Find out what your peers are saying about Cisco Umbrella vs. Menlo Secure and other solutions. Updated: September 2026.
919,088 professionals have used our research since 2012.