We performed a comparison between Citrix Web App and API Protection and Fortinet FortiWeb based on real PeerSpot user reviews.
Find out in this report how the two Web Application Firewall (WAF) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The work balancing applications are the most valuable feature."
"We have good customer support."
"The advantage of Citrix Web App and API Protection is just its graphic user interface for beginners. The solution is nothing special, but we have to use it for the corporation. Another advantage of Citrix Web App and API Protection is that we have our copy to test things and get the know-how of it."
"The web application firewall which protects our services on the internet, and then of course services like our ability to provide high availability for the services we are offering are the most valuable features."
"The stability is good. If there is a problem, the load will be shifted to other sites automatically, which has been a good experience for us."
"I prefer this solution because of its user-friendly interface. I find it simple and close to what I am currently using, which is Citrix Fortiva Access for Multi-Factor Authentication. I appreciate the familiar user interface and troubleshooting tools it offers."
"I like the solution's simplicity compared to Citrix's on-prem solutions."
"Citrix Web App API Protection allows you to enable a blocking mode"
"One of the big advantages of using Fortinet FortiWeb is all the Fortinet family solutions use the same user interface and logic. This makes it easy to use, configure, manage, and understand if you have used one of their solutions before or are wanting to implement other Fortinet solutions in the future. Additionally, all Fortinet solutions can be managed with one application called FortiManager."
"FortiGate is a stable product."
"The solution has a good sandbox feature."
"The GUI is user-friendly and it's easy to understand how to manage it."
"We were able to protect our web servers from outside attacks."
"If I need something from tech support, I can get it answered within the hour."
"What we like about Fortinet FortiWeb is it has all the features. We use all of them, so we have to turn on all the options."
"The product has a very user-friendly dashboard."
"I am not an expert in this solution, but simplicity and user-friendly interfaces are crucial for me. I would appreciate advice from Citrix, particularly in the form of an interactive guide for API protection. It would be helpful if they could provide specific points and recommendations for cybersecurity, indicating areas that need attention or improvement. I find such interactive guidance valuable."
"The solution's pricing is a big concern and should be improved."
"The reporting is not so good. They don't have an application to connect the logs."
"Security could be improved because then I can get rid of my Cisco firewalls. If they improve the security then I could run my security, my proxy, my firewalling and my SDN solution on one device instead of having to have multiple devices."
"Their upgrades are not very backward compatible, and sometimes they mess up."
"The setup was not simple."
"The product could be improved by making it easier to use and easier to implement."
"Citrix Web App and API Protection could improve in the area of licensing"
"The memory use in each of the appliances is problematic."
"Centralized configuration using FortiManager – like what exists for NGFW FortiGate appliances - would improve the configuration."
"The solution is rather complicated. If you know what to do, it's not bad, but it's complicated for a first time user to configure the solution. What I'd like to improve are the custom signatures."
"The solution could offer more integration opportunities."
"In terms of performance, it needs to be more robust."
"Lacks functionalities that are available in other solutions."
"Another area for improvement is logging. When troubleshooting, the logs sometimes take a while to update. We've had people report that some things aren't logged if they're successful. It's a bit hit-and-miss. For example, sometimes people access one of our services, and it's successful, but we don't see that in the logs."
"The initial setup process could be improved."
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Citrix Web App and API Protection is ranked 20th in Web Application Firewall (WAF) with 11 reviews while Fortinet FortiWeb is ranked 4th in Web Application Firewall (WAF) with 83 reviews. Citrix Web App and API Protection is rated 8.0, while Fortinet FortiWeb is rated 8.0. The top reviewer of Citrix Web App and API Protection writes "Has a good graphic user interface for beginners, but lacks real-time notifications, alerts, and artificial intelligence". On the other hand, the top reviewer of Fortinet FortiWeb writes "Cost-effective, easy to configure, and works very well as a single solution for multiple environments". Citrix Web App and API Protection is most compared with F5 Advanced WAF, Azure Front Door, AWS WAF, Akamai App and API Protector and Imperva DDoS, whereas Fortinet FortiWeb is most compared with F5 Advanced WAF, Fortinet FortiADC, AWS WAF, Azure Web Application Firewall and Imperva Web Application Firewall. See our Citrix Web App and API Protection vs. Fortinet FortiWeb report.
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