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Datto Endpoint Detection and Response (EDR) vs Open EDR comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

No sentiment score available
Datto Endpoint Detection and Response (EDR) offers efficient, knowledgeable customer support with minimal downtime and highly responsive, professional assistance.
No sentiment score available
 

Room For Improvement

Sentiment score
5.0
Datto EDR needs better reporting, improved compatibility, detailed threat intelligence, and a more user-friendly setup process according to users.
No sentiment score available
 

Scalability Issues

Sentiment score
5.0
Datto EDR is highly scalable and reliable, adapting to various company sizes and growth without compromising performance or security.
No sentiment score available
 

Stability Issues

Sentiment score
8.5
Users commend Datto EDR for its stability, reliability, seamless integration, and effective threat protection despite minor bugs.
No sentiment score available
 

Valuable Features

Sentiment score
8.9
Datto EDR is praised for robust threat detection, automated response, real-time monitoring, seamless integration, detailed reporting, and continuous updates.
No sentiment score available
 

Categories and Ranking

Datto Endpoint Detection an...
Ranking in Endpoint Detection and Response (EDR)
36th
Average Rating
7.6
Reviews Sentiment
7.0
Number of Reviews
4
Ranking in other categories
No ranking in other categories
Open EDR
Ranking in Endpoint Detection and Response (EDR)
45th
Average Rating
8.0
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2024, in the Endpoint Detection and Response (EDR) category, the mindshare of Datto Endpoint Detection and Response (EDR) is 2.5%, up from 0.7% compared to the previous year. The mindshare of Open EDR is 1.1%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Detection and Response (EDR)
 

Featured Reviews

Aurélien Boeyen - PeerSpot reviewer
Useful endpoint visibility, high availability, and helpful support
Datto EDR is used for detection and response for endpoints The most valuable feature of Datto EDR is the visibility of the endpoints. The solution could improve by having more deployment methods. I have been using Datto Endpoint Detection and Response (EDR) for approximately three years. Datto…
Timothy Muriithi - PeerSpot reviewer
I also like the ability to remotely manage update packages on your systems, and the fact that there is an open source version
Setting OpenEDR was challenging at first, but I got it done by following their documentation and online videos. You need to install the client and configure it to work with their online open platform. Next, you have to configure it on the device if it's a phone. You input a cloud link to the EDR, so you can monitor it from the cloud. There isn't any maintenance aside from updating the client. It's mostly on the cloud.
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Top Industries

By visitors reading reviews
Computer Software Company
17%
Comms Service Provider
11%
Educational Organization
7%
Manufacturing Company
7%
Computer Software Company
18%
Government
9%
Retailer
7%
Educational Organization
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
No data available
 

Questions from the Community

What do you like most about Infocyte HUNT?
Datto Endpoint Detection and Response is a perfect product for endpoint security.
What is your experience regarding pricing and costs for Infocyte HUNT?
The price is quite low. On a scale of one to ten, I would rate it a four, meaning it is quite cheap.
What needs improvement with Infocyte HUNT?
The inclusion of web filtering would be good.
What do you like most about Open EDR?
Comodo includes a firewall and antivirus in one solution. I also like the ability to remotely manage update packages on your systems. Comodo can even find a lost device and secure it remotely.
What needs improvement with Open EDR?
OpenEDR could be easier to deploy on mobile devices.
 

Also Known As

Infocyte HUNT
No data available
 

Learn More

Video not available
Video not available
 

Overview

 

Sample Customers

Check Point Software, PwC, Grant Thornton, AT&T, DHL, U.S. Department of Defense
Information Not Available
Find out what your peers are saying about CrowdStrike, Microsoft, SentinelOne and others in Endpoint Detection and Response (EDR). Updated: November 2024.
816,406 professionals have used our research since 2012.