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HERBIE BOT vs LivePerson comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

HERBIE BOT
Ranking in AI-Powered Chatbots
29th
Average Rating
0.0
Number of Reviews
0
Ranking in other categories
No ranking in other categories
LivePerson
Ranking in AI-Powered Chatbots
7th
Average Rating
7.6
Number of Reviews
3
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of September 2024, in the AI-Powered Chatbots category, the mindshare of HERBIE BOT is 0.1%, down from 0.3% compared to the previous year. The mindshare of LivePerson is 2.3%, down from 3.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
AI-Powered Chatbots
 

Featured Reviews

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EG
Jul 12, 2023
Offers client-oriented features but lacks in documentation
We faced some issues with the embedded window on our page. For example, we wanted to make it bigger, but we faced several restrictions. Unfortunately, I don't remember the exact reasons for that, but we were unable to make it as big as we needed. Additionally, we also faced some problems with links, but most of these issues have been resolved. At the moment, we have had several problems, some of which have been fixed, while others remain unresolved due to an extension function used for verification purposes. In future releases, I would like to see improved documentation for the setup process.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pricing and Cost Advice

Information not available
"I am not aware of the pricing, but I have seen it not only being used in India. It is also being used in a lot of other countries such as the Philippines and Jamaica. So, I would assume that it is affordable."
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Top Industries

By visitors reading reviews
No data available
Financial Services Firm
23%
Computer Software Company
14%
Insurance Company
12%
Manufacturing Company
12%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
No data available
 

Questions from the Community

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What do you like most about LivePerson ?
LivePerson's technical support team is good since they are quick to solve the issues we face with the platform in our company.
What is your experience regarding pricing and costs for LivePerson ?
I am not aware of the pricing, but I have seen it not only being used in India. It is also being used in a lot of other countries such as the Philippines and Jamaica. So, I would assume that it is ...
What needs improvement with LivePerson ?
During the peak times last year, my company observed some downtime in the solution, which had become common with LivePerson. LivePerson couldn't handle the volume our company was getting. Right now...
 

Comparisons

No data available
 

Also Known As

No data available
LiveEngage
 

Overview

 

Sample Customers

Information Not Available
Backcountry, National Domestic Violence Hotline, Poder Comercial, PAC Web Hosting, Landings Credit Union, Rail Europe
Find out what your peers are saying about ServiceNow, Espressive, Darktrace and others in AI-Powered Chatbots. Updated: September 2024.
800,688 professionals have used our research since 2012.