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Infoblox DDI vs Neustar UltraDNS comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

No sentiment score available
IBM NS1 Connect offers exceptional customer support with expert guidance, responsiveness, and reliability, consistently exceeding customer expectations in DNS services.
Sentiment score
8.8
Infoblox DDI support is praised for expertise but criticized for high costs and inconsistent communication responsiveness.
No sentiment score available
They are very knowledgeable, not only about their product but about general DNS protocols, from performance to global interconnectivity.
They provide good updates about progress or status on their side, and we can even discuss the next steps.
They communicate well and provide feedback that's not only technical but easy to understand if you're not technical.
 

Room For Improvement

No sentiment score available
IBM NS1 Connect can improve by enhancing API, bulk changes, traffic management, DNS configurations, testing, and dashboard usability.
Sentiment score
4.1
Infoblox DDI requires improved advanced training, integration, pricing, URL recategorization, and licensing to stay competitive with others.
No sentiment score available
We can monitor our endpoints and points of presence around the world.
For example, I would like to be able to say, 'Show me the top 10 records by total queries' in an easy-to-digest format.
Right now, as far as I understand, there is no way to do atomic changes to a DNS configuration. You need to make changes record by record and apply.
 

Scalability Issues

No sentiment score available
IBM NS1 Connect efficiently scales to meet traffic demands with automation, low error rates, and global operational reliability.
Sentiment score
7.5
Infoblox DDI offers scalable, flexible solutions for large enterprises with global operations, supporting thousands of users despite higher costs.
No sentiment score available
We run more than 4.5 billion queries per month on our DNS, so it's pretty critical that they can handle that volume and it's been going pretty well so far.
The solution has helped us to meet SLAs and customers’ demands, without adding complexity.
This product provides the scalability we need to help meet SLAs and customers' demands without adding complexity, which is very important to us.
 

Setup Cost

No sentiment score available
IBM NS1 Connect provides competitive, value-driven pricing, satisfying enterprises with fair costs for high request volumes and advanced features.
No sentiment score available
Infoblox DDI is costly but offers comprehensive features, while BlueCat is favored for cost-effectiveness in smaller enterprises.
No sentiment score available
We used to pay about $20,000 with Dyn every month, for lower volume than we're doing right now, but it had none of the features that we have available with NS1, so it was worth it for us.
I would say that you get what you pay for.
NS1's pricing is much more aggressive than its competitors in the market.
 

Stability Issues

No sentiment score available
IBM NS1 Connect offers high stability and reliability, with minimal downtime and excellent performance even during high-demand situations.
Sentiment score
8.9
Infoblox DDI is praised for stability, improved hardware, and smooth virtualization integration, with users typically rating it highly.
No sentiment score available
We have been using NS1 for a long period of time, and we have not had any major outages on the NS1 side that lead to any outage on our side.
We haven't experienced any downtime whatsoever in the past three years.
Especially, since we have the Dedicated DNS as well, our setup of NS1, as a whole, the Managed and the Dedicated, is very stable.
 

Valuable Features

No sentiment score available
IBM NS1 Connect offers geo-load balancing, automation, and real-time telemetry with integration capabilities, enhancing performance and user experience.
Sentiment score
8.1
Infoblox DDI provides scalable, secure IP management with advanced discovery, Linux compatibility, and robust access control features.
No sentiment score available
Using Pulsar with telemetry monitoring between the customer and the endpoint, we are able to detect traffic and route it appropriately, which ensures the uptime of our applications and web properties.
Indeed, the API is at the core of how we use Managed DNS. No one goes to the dashboard or manually clicks anything. Everything goes via the API, and we perform hundreds of changes every minute.
NS1 Managed DNS has helped improve our end user experience, which has sped up our time to market.
 

Categories and Ranking

IBM NS1 Connect
Sponsored
Ranking in Managed DNS
12th
Average Rating
9.6
Number of Reviews
11
Ranking in other categories
No ranking in other categories
Infoblox DDI
Ranking in Managed DNS
7th
Average Rating
8.8
Reviews Sentiment
7.4
Number of Reviews
7
Ranking in other categories
DDI (2nd)
Neustar UltraDNS
Ranking in Managed DNS
13th
Average Rating
0.0
Number of Reviews
0
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2024, in the Managed DNS category, the mindshare of IBM NS1 Connect is 2.8%, down from 3.3% compared to the previous year. The mindshare of Infoblox DDI is 6.6%, up from 1.4% compared to the previous year. The mindshare of Neustar UltraDNS is 2.6%, down from 4.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Managed DNS
 

Featured Reviews

Michael Wills - PeerSpot reviewer
Balances cost and functionality, speeds up provisioning, and reduces the DNS maintenance work drastically
The provisioning is great. They have an API service that is simple to use and very quick. The changes that we make are replicated worldwide in a matter of usually milliseconds, sometimes seconds. They are done very rapidly. That's something that's obviously priceless when we're dealing with things like DNS. It is great as an API-first platform for DNS and application traffic management. It is very simple to use. It allows us to rapidly provision and deprovision things. We are all around happy with the solution. From a metrics standpoint, the solution that we came from had no metrics. So, it has been great. Their service team is excellent in taking the time to provide reports for both growth and strategic planning. It has been great.
Utpal Sinha - PeerSpot reviewer
An excellent tool that provides an overall centralized view of everything in an environment, majorly the security part
The three major features of Infoblox DDI are very good. Artificial intelligence is one of the areas in the solution where there are some shortcomings. When dealing with URLs, Infoblox needs a good team that takes care of the recategorizations. Zscaler is good since it can recategorize the website. Every day, millions of websites are newly launched, which may or may not be malicious. Malicious websites will get blocked if a company goes for recategorization. If the recategorization part is not taken care of properly, with millions of websites being launched every day, then the malicious websites will not get blocked. Zscaler has a good team to take care of the recategorization part within twenty-four hours, while Infoblox does not have such a team. Symantec and Palo Alto have good teams to take care of the recategorization part, while Infoblox does not have such types of teams. The aforementioned area can be considered for improvement in the solution. The recategorization part takes longer with Infoblox DDI compared to other companies like Symantec, Zscaler, and Palo Alto.
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Top Industries

By visitors reading reviews
Computer Software Company
14%
Financial Services Firm
11%
Comms Service Provider
9%
University
8%
Financial Services Firm
16%
Computer Software Company
12%
Government
12%
Manufacturing Company
9%
Computer Software Company
21%
Financial Services Firm
13%
Manufacturing Company
8%
Media Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about NS1 Managed DNS?
For starters, Managed DNS from NS1 is an easy way to get the job done. Whether you're a novice or a pro, Managed DNS ...
What do you like most about Infoblox DDI?
Infoblox DDI is a good tool if you want to centralize everything in your environment...It is a stable solution.
What needs improvement with Infoblox DDI?
Every vendor or organization cannot purchase Infoblox DDI because of some license issues.
What is your primary use case for Infoblox DDI?
Infoblox DDI can be used as a DHCP server, DNS server agent, gateway, and access management tool.
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Also Known As

NS1 Managed DNS, NS1
No data available
UltraDNS
 

Learn More

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Overview

 

Sample Customers

Avast Software, Bloomberg L.P., BBC, Carfax, CNBC LLC, Deloitte Consulting LLP, Disney Streaming, Dropbox, EBAY Inc, Gannett Media Corp, Salesforce, Wayfair, Workday
Adobe, Aflac, UCSD, Airbus, Amgen, Apple
Silverstring
Find out what your peers are saying about Cloudflare, Amazon Web Services (AWS), Microsoft and others in Managed DNS. Updated: November 2024.
816,406 professionals have used our research since 2012.