Cisco Umbrella vs IBM NS1 Connect comparison

The compared Cisco and IBM solutions aren't in the same category. Cisco is ranked #1 in DS , with an average rating of 8.8, and holds a 24.7% mindshare in the category. IBM is ranked #12 in MDP , and holds a 2.7% mindshare. Additionally, 97% of Cisco users are willing to recommend the solution, compared to 100% of IBM users who would recommend it.

Cisco Umbrella

Read 111 Cisco Umbrella reviews

6,183 Views
4,042 Comparison Views

97% willing to recommend

IBM NS1 Connect

Read 11 IBM NS1 Connect reviews

2,399 Views
1,203 Comparison Views

100% willing to recommend

Cisco Umbrella

IBM NS1 Connect

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Executive SummaryUpdated on Jul 30, 2024

Cisco Umbrella and IBM NS1 Connect compete in the cloud-based security solutions category. Cisco Umbrella has the upper hand in pricing and customer support, while IBM NS1 Connect excels in features and overall value based on user reviews.

Features: Users appreciate the robust threat intelligence, DNS-layer security, and ease of integration of Cisco Umbrella. IBM NS1 Connect is favored for its advanced traffic management, superior customization options, and scalable architecture.

Room for Improvement: User reviews suggest enhancing reporting functionalities, improving UI/UX, and reducing false positives for Cisco Umbrella. For IBM NS1 Connect, users recommend improving integration capabilities, simplifying the setup process, and refining the support documentation.

Ease of Deployment and Customer Service: Cisco Umbrella is praised for its straightforward deployment and reliable customer service. IBM NS1 Connect, while powerful, has a steeper learning curve and less responsive support.

Pricing and ROI: Users find Cisco Umbrella more cost-effective, appreciating its quick ROI. IBM NS1 Connect, despite higher upfront costs, is considered worth the investment due to its rich feature set.

To learn more, read our detailed Domain Name System (DNS) Security Report (Updated: December 2024).

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Categories and Ranking

Cisco Umbrella

Average Rating

8.8

Reviews Sentiment

7.4

Number of Reviews

111

Ranking in other categories

Secure Web Gateways (SWG) (1st), Internet Security (1st), Cloud Access Security Brokers (CASB) (2nd), Secure Access Service Edge (SASE) (3rd), Domain Name System (DNS) Security (1st), Cisco Security Portfolio (2nd)

IBM NS1 Connect

Average Rating

9.6

Reviews Sentiment

8.0

Number of Reviews

Ranking in other categories

Managed DNS (12th)

Mindshare comparison

Cisco Umbrella and IBM NS1 Connect aren’t in the same category and serve different purposes. Cisco Umbrella is designed for Domain Name System (DNS) Security and holds a mindshare of 24.7%, down 29.5% compared to last year.
IBM NS1 Connect, on the other hand, focuses on Managed DNS, holds 2.7% mindshare, down 3.3% since last year.

Domain Name System (DNS) Security

Managed DNS

Featured Reviews

Rohan Singh

Consultant at KRS Systems

Protects endpoints wherever they are, always pushing people to the right locations to avoid malicious intent

The most valuable thing is how easy it is to deploy. We did it with 9,000 users at my last job, and it took a week to get to all the endpoints. Doing that without having to physically touch all those endpoints was very simple. The single pane of glass management makes it very easy to manage your rollout. We get a lot of "single panes of glass" and, eventually, you need a pane of panes of glass. But it's always good to have a clear and graphical view, and Umbrella's is nice and easy to read. Definitely, of the panes of glass that we do have, it's one of the easiest to use. The single pane of glass is good to group users together and separate people out. Some people need different types of security. Some people are more vulnerable. Some have more highly valuable assets, like C-suite people. It's really good to be able to have end-users defined inside of that. You don't have to jump around. You don't have to figure out who's who. It's all done through one pane of glass. What most people don't realize is that it's running in the background, which is a really nice aspect when it comes to security. Often, when you deploy a security tool, it takes up CPU performance. Everything slows to a grind. But Umbrella is so simple and easy and it doesn't affect the end-user experience. It's the best of all worlds. It's nice when people realize that they're being protected when they go to the wrong site. I think people are happy that they're protected, but it's nice that they rarely notice it. It's generally easy to maintain network connectivity, but with Umbrella, the nice part is that whichever connectivity you're on, you're always secure. With Umbrella, as long as you're online, you're going to be protected.

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Michael Wills

Senior Network Systems Engineer at McKesson

Balances cost and functionality, speeds up provisioning, and reduces the DNS maintenance work drastically

The provisioning is great. They have an API service that is simple to use and very quick. The changes that we make are replicated worldwide in a matter of usually milliseconds, sometimes seconds. They are done very rapidly. That's something that's obviously priceless when we're dealing with things like DNS. It is great as an API-first platform for DNS and application traffic management. It is very simple to use. It allows us to rapidly provision and deprovision things. We are all around happy with the solution. From a metrics standpoint, the solution that we came from had no metrics. So, it has been great. Their service team is excellent in taking the time to provide reports for both growth and strategic planning. It has been great.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Stability-wise, it's good. I have never encountered any bugs."

"I think recently with many people working from home, Cisco Umbrella has been very useful. For example, we can manage the device and the network when the employee is not working on the local host. Cisco Umbrella is very valuable for this kind of infrastructure."

"We've found it to be stable and good for our customers."

"A single pane of glass saves time... This does have a lot of options available for us to see who's doing what, what trends, what errors. We can set up our alerting through it as well. It is definitely a great dashboard."

"Cisco Umbrella's integration with other solutions has been a great feature in terms of ease of administration. Administration and troubleshooting are faster. The single pane of glass is great as well. Another great feature of Cisco Umbrella is remote browser isolation. With this feature, you open a virtual browser, and it's seamless to the user. If the user ends up going to a bad website that's passed a policy and something bad tries to download, it will not download into the machine because it is a virtual window somewhere in the cloud. You are protected by this feature."

"My overall rating for Cisco Umbrella is ten out of ten."

"The documentation is good, and we have been able to resolve any issues ourselves."

"It offers good visibility for the Administrator. The administrator has full visibility of what is blocked or has the knowledge of where users go when they are surfing the internet."

More Cisco Umbrella pros

"The Filter Chain is one of the most valuable features, for geo-load balancing and geo-fencing. The Filter Chain is the most useful because it allows us to do several things. With geo-fencing we can redirect a particular user to a particular answer. That's very valuable for us. Filter Chains with monitoring is our strategy to provide redundancy."

"We find that the low latency access to DNS queries has a direct effect on the customer experience. Visiting a site, whether it's an AdTech-based solution or marketing tech, the fact that whatever we're rendering on a page can be rendered better than the industry standard, in terms of time, ensures a better user experience."

"Their Pulsar filters allow us to collect RUM metrics from our users so that we can determine the best paths for our users to take. That has been very useful in providing the best user experience, and for responding to and recovering from downtime of our multiple CDNs."

"One of the features that is non-standard and that is very useful is the filtered DNS. We have set up our external VPN, which is what all our employees connect through, to use this feature. It's geolocation-aware. In that way, for India we set it up so that these are the servers that should be supporting things, and in the UK these servers, in the U.S. these servers, and in Sweden these ones."

"Monitoring is really important for us. We really care about reliability, and we want to make sure that we can remove some points of presence in our sector and in our edge network really fast when we experience any problems. So, monitoring that NS1 provides for DNS is really important for us."

"The provisioning is great. They have an API service that is simple to use and very quick. The changes that we make are replicated worldwide in a matter of usually milliseconds, sometimes seconds. They are done very rapidly. That's something that's obviously priceless when we're dealing with things like DNS."

"We leverage two things from Managed DNS that we couldn't do with any other solution. One is their filter chain technology, which allows us to shift some of the intelligence we need for the traffic steering to the DNS. The second one is data sources, which enables us to manipulate multiple records simultaneously using NS1's internal message DOS. In our case, we are trying to direct the traffic in over 150,000 different NS1 records to an arbitrary set of repeating responses."

"Everything we download into our observability platform so that we can also track any changes in traffic behavior or things like that is also something that we use quite a lot. I'd say traffic management, the speed of updates, and observability are the top three things that we use."

More IBM NS1 Connect pros

Cons

"Having ready-to-go templates with best practices is definitely something that would be an improvement. Deployment, from day one, is something that definitely needs to be improved for Cisco customers."

"Client delivery and client updates should be improved. Client delivery was not as easy as expected. Another area for improvement is the integration of escalation procedures for security issues."

"Actually, we recently switched over to Zscaler because it has more features and it's more scalable than Cisco Umbrella."

"There are some situations where we would like to block things for specific user groups. I know that Umbrella does that, but it's not that easy.... when you want a specific task for specific rules and policies for user groups, you have to go three levels down in the menu, and it's hard to find where you do that task."

"I'm hoping for the conversion of Cisco ZTNA's features from Duo to Umbrella."

"There are a couple of interface issues. I know that they say that there are feature enhancements that are noted. For example, we've got the Cisco Meraki security appliances, and there, we geofence our company to where we're allowed to send and receive traffic. So, in our case, by default, we only allow traffic to six different countries, which allows us to effectively prevent traffic for the majority of bad players in the world, but they don't give you an easy way to do that in Cisco Umbrella. With Cisco Meraki, I can specify or pick the countries. I can say that I want to only allow traffic from these six countries, and I'm done. With Cisco Umbrella, I have to rely on the fact that they're going to prevent traffic to other countries. They're going to decide if it's good or bad."

"Lower costs including licensing, support, and renewals would be beneficial."

"It could be more secure. It would be better if they provided a transferring proxy as an add-on and more integration."

More Cisco Umbrella cons

"We care about monitoring and telemetry work, and NS1 provides a pretty good system for monitoring. We can monitor our endpoints and points of presence around the world. If there are any issues, we can easily remove them from our network, but this area needs some improvement because it is not always reliable in NS1. In the past, we had a number of false-positive cases when the monitoring system told us about some problems in our infrastructure that were not true. NS1 is improving the system, and we are constantly talking about this with them. I know that they are releasing a new version of their monitoring system, which is really important for us, but this is a different area where we would expect them to improve."

"I would like to see the UI updated to allow me to do finer searches. I would also like to have the ability to get reports that can sort based on various metrics. For example, I would like to be able to say, "Show me the top 10 records by total queries" in an easy-to-digest format."

"We use our client in our infrastructure to communicate with NS1. This client is a bit complex in the way that it is set up. NS1 has their own client solution that you can deploy into your platform to do this, but even that is a bit complex. So, I would like a very simple, thin, light API agent that we can deploy into our platform to communicate with NS1. That would be welcome."

"We would really like them to become a DNS registrar."

"I would love to see improvement in the testing capabilities they provide. They have a simulate-filter feature so that you can simulate how your traffic would flow, based on their Filter Chains. I believe that was shut off for quite some time. Having that as a way to test our load-balanced CDN structure would be fantastic."

"The Filter Chain simulation is really good in the UI, but it would be nice to have something similar in the API so that we could simulate and test things before we deploy them."

"The reporting metrics are great from an API standpoint, but it would be a little bit nicer if there was some type of dashboard around that. There should also be some type of reporting that's more executive-level focused."

"When we first deployed, we flipped the switch, and it didn't work as well as we expected. It wasn't a complete outage, but we had issues in some places with some customers. The NS1 team went out of their way to resolve it on Thanksgiving. We have a post about it on our blog. We called it "Black Thursday.""

More IBM NS1 Connect cons

Pricing and Cost Advice

"Cisco has a model called ELA. With ELA, if you buy the solution you will have the complete security portfolio and you can pay it yearly or after three years, it depends on the contract."

"The price depends on the use case, and it's a bit linear. But it depends on the customer's strategy and how Cisco plans to optimize the costs."

"The product is pricey compared to Cisco Firepower."

"Licensing with Cisco can be a little complex, but I think it's comparable with that of other similar products. It's always hard to put a price on security, but the price is fair for the value it provides."

"It was a little bit expensive on a per seat basis, but the company I was running was only a midsize Australian company, and it was a reasonable budget per computer for that system. It started off being a free product, and then Cisco bought it, and it went to a reasonable price. I was using Cisco AMP as well. So, my per computer cost was reasonably high, but for a small company, it was within an acceptable level."

"The price of Cisco Umbrella is a little higher than similar solutions, like Gateway."

"The pricing is pretty fair. It's good."

"Licensing fees are paid on a yearly basis."

More Cisco Umbrella pricing and cost advice

"From a cost standpoint, it's certainly not the most expensive out there, and it's also not the cheapest, but it does well to balance the cost and the functionality/reliability."

"We pay about $30,000 a month. We used to pay about $20,000 with Dyn every month, for lower volume than we're doing right now, but it had none of the features that we have available with NS1, so it was worth it for us. It seems competitive for us, given that we're doing 4.5 billion requests."

"Everything can always be cheaper, but as it is today the pricing is fair."

"NS1's pricing is much more aggressive than its competitors in the market and you get more value out of what you pay for it."

"The cost of this product is one of the reasons that we chose it."

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Top Industries

By visitors reading reviews

Educational Organization

23%

Computer Software Company

18%

Financial Services Firm

Manufacturing Company

Computer Software Company

15%

Financial Services Firm

11%

Comms Service Provider

10%

University

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

Which is the better security solution - Cisco Umbrella or Zscaler?

Cisco Umbrella and Zscaler Internet Access are two broad-spectrum Internet security solutions that I have tried. Zscaler Internet Access is a good option for carrying out multiple security functi...

See all answers

Which is the better security solution - Cisco Umbrella or Microsoft Cloud App Security?

Cisco Umbrella is an integral component of the Cisco SASE architecture. It integrates security in a single, cloud-native solution, unifying multiple features like DNS-layer security, threat intelli...

See all answers

What do you like most about Cisco Umbrella?

Cisco Umbrella is easy to monitor, manage, and deploy.

See all answers

What do you like most about NS1 Managed DNS?

For starters, Managed DNS from NS1 is an easy way to get the job done. Whether you're a novice or a pro, Managed DNS Providers provide all of the tools necessary for efficient and reliable DNS mana...

See all answers

Comparisons

Zscaler Internet Access vs Cisco Umbrella

Compared 19% of the time

Prisma Access by Palo Alto Networks vs Cisco Umbrella

Compared 9% of the time

Microsoft Defender for Cloud Apps vs Cisco Umbrella

Compared 7% of the time

Infoblox Advanced DNS Protection vs Cisco Umbrella

Compared 7% of the time

Palo Alto Networks DNS Security vs Cisco Umbrella

Compared 6% of the time

More Cisco Umbrella Competitors

Cloudflare vs IBM NS1 Connect

Compared 41% of the time

Akamai Edge DNS vs IBM NS1 Connect

Compared 19% of the time

Amazon Route 53 vs IBM NS1 Connect

Compared 18% of the time

Neustar UltraDNS vs IBM NS1 Connect

Compared 6% of the time

Hurricane Electric Free DNS vs IBM NS1 Connect

Compared 4% of the time

More IBM NS1 Connect Competitors

Product Reports

Buyer's Guide

Cisco Umbrella

December 2024

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Buyer's Guide

IBM NS1 Connect

December 2024

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Also Known As

OpenDNS

NS1 Managed DNS, NS1

Learn More

Cisco

IBM

Overview

Cisco Umbrella delivers rapid DNS security with over 30,000 customers, providing outstanding threat protection and handling more than 600 billion requests daily. It's recognized for high threat efficacy in the SSE domain and integrates elements like SWG, ZTNA, CASB, and more.

Cisco Umbrella is renowned for its effective DNS-layer security against ransomware and phishing. It offers flexible content filtering and integrates seamlessly with existing networks while providing single-pane-of-glass management for centralized monitoring. Its robust threat intelligence and customizable policies are central to its appeal. Users highlight room for improvement in areas like WHOIS data inclusion, malware enhancement, and reporting analytics. Integration with other threat feeds and better client support are requested for more comprehensive coverage.

What are the key features of Cisco Umbrella?

DNS-Layer Security: Blocks malicious domains, preventing ransomware attacks.
Web Content Filtering: Allows users to manage lists for strict content control.
Seamless Integration: Blends with systems like Active Directory and Meraki.
Remote Protection: Keeps remote users safe across different locations.
Single-Pane Management: Facilitates effective monitoring and reporting.

What should users expect in reviews about Cisco Umbrella?

Threat Intelligence: Provides comprehensive malware and attack data.
Customizable Policies: Enables tailored security measures for users.
Integration Options: Works with diverse systems for holistic security.
Ease of Use: Offers a straightforward experience for administrators.
Remote Worker Security: Ensures protection outside traditional networks.

Industries implement Cisco Umbrella primarily for DNS-level security, web filtering, and protecting remote employees. It strengthens cybersecurity frameworks by blocking malware and avoiding access to harmful sites. The tool is widely integrated with Active Directory and Cisco Meraki, providing consistent internet security for employees.

Why

In a 24/7 world, customers demand applications, websites, and content that load instantly and are always on. When those connections are unreliable or slow, businesses don’t meet customer expectations, causing customers to leave. When that occurs, revenue may suffer.

What

IBM NS1 Connect delivers the high-performance, reliable, secure network connectivity that businesses need to meet increasingly sophisticated customer expectations. Leveraging a global network with a 100% uptime SLA, IBM has the capacity and scale to meet the needs of any business. IBM NS1 Connect takes performance to the next level, powering the sophisticated needs of enterprises with complex network infrastructures.

How

IBM NS1 Connect provides network connectivity solutions that give networking teams the visibility, control and automation needed to help ensure your business stays online by steering traffic to the ideal network connections for any given moment. IBM NS1 Connect also enables IT teams to identify network performance anomalies through deep insights into DNS data flows, allowing them to identify configuration problems or network issues that affect performance so they can quickly resolve them.

Details

IBM NS1 Connect is a managed service that provides authoritative, premium DNS and advanced, customizable traffic steering that improves application performance and network resilience. Revenue-generating applications require authoritative DNS resolution to keep critical applications and websites online. Unless your DNS infrastructure is always-on and resilient, network reliability and user experience will suffer, your network reliability may suffer, resulting in poor user experiences if revenue-generating critical applications and websites are not online. IBM NS1 Connect’s always-on, API-first architecture provides fast, secure connections to users anywhere in the world with premium DNS and advanced, customizable traffic steering. It also enables your IT teams to efficiently monitor networks, deploy changes and conduct routine maintenance.

IBM NS1 Connect uses the Domain Name System (DNS) to ensure that websites and applications are:

Online, all the time: Global network with 100% uptime SLA and DDoS protection
Fast: Top tier response and propagation times, custom traffic steering to optimize connections
Cheaper to run: Far less expensive than self-hosting
Automation friendly: API-first platform with Ansible/Terraform integrations and support for Pliant rapid network automation
Easier to troubleshoot: Unique DNS data insights offering

Designed for enterprises looking to optimize their DNS performance, IBM NS1 Connect is a managed service delivering authoritative DNS and advanced traffic steering that improves application performance and network resilience and provides fast, secure connections to users anywhere in the world. NS1 Connect streamlines DNS management by automating both simple and complex DNS configuration tasks via API and preconfigured integrations, so you can spend more time on higher-value work.

IBM NS1 Connect is delivered through our unified delivery platform. The cloud-based platform gives networking teams the visibility, control and automation needed to help ensure your business stays online by steering traffic to the ideal network connections for any given moment. IBM NS1 Connect solutions also enable IT teams to identify network performance anomalies through deep insights into DNS data flows, allowing them to identify configuration problems or network issues that affect performance so they can quickly resolve them.

For enterprises looking to further optimize DNS performance, IBM NS1 Connect offers rich DNS data analytics to streamline the identification of the root cause of anomalies within traffic.

IBM NS1 Connect Features

Global anycast DNS network: Enjoy fast connections to consumers around the globe through an anycast network with 26 points of presence (PoPs).
100% uptime SLA on DNS resolution: Maximize uptime and revenue generation with resilient, always-on, authoritative DNS.
API-first architecture: Integrate and automate workflows with NS1 Connect's well-documented API; every line of code starts as an API call, all functionality is available through the API.
Real-time user monitoring (RUM)-based traffic steering: Uses real-time intelligence on network performance and availability to direct DNS connections to the best available application resource; the widest range of filter options and data sources in the industry, not data that is extrapolated from sampling; the most flexible, granular controls for your network.
Built-in resilience: Add a single-tenant, redundant DNS layer and manage it from a single control plane as your primary DNS.
Managed DNS for China: Improve performance for the Chinese mainland by segmenting traffic with NS1 Connect’s Managed DNS for China.
DNS insights: Get a better understanding of DNS traffic patterns by mining your DNS data to identify security issues, misconfigurations and performance issues.
DDoS protection: Cap your query-based spending with protection against unexpected surges in traffic from distributed denial-of-service attacks.
Uptime monitor: Quickly identify issues and automatically adjust DNS traffic steering configurations with native health check alerts.
DevOps tool integrations: Preconfigured integrations with leading DevOps tools including Ansible and Terraform to help automate routine maintenance, manage data sources and feeds.
Propagation speed: fastest propagation in the industry, measured in seconds not minutes; worldwide propagation in under five seconds.
Independence: neutral arbiter between infrastructure services (CDNs, clouds).

IBM NS1 Connect helps enterprises modernize and optimize networking infrastructure to provide customers with faster connections to websites, applications, services and content.

Sample Customers

Chart Industries, City of Aspen, Eastern Mountain Sports, FLEXcon, George Washington University, Jackson Municipal Airport Authority, Ohio Public Library Information Network, PTC, Richland Community College, Smart Motors, Tulane University, VeriClaim

Avast Software, Bloomberg L.P., BBC, Carfax, CNBC LLC, Deloitte Consulting LLP, Disney Streaming, Dropbox, EBAY Inc, Gannett Media Corp, Salesforce, Wayfair, Workday

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December 2024

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