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NetScaler Web Application Firewall vs Radware Bot Manager comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

NetScaler Web Application F...
Average Rating
8.2
Number of Reviews
12
Ranking in other categories
Web Application Firewall (WAF) (18th)
Radware Bot Manager
Average Rating
9.2
Number of Reviews
9
Ranking in other categories
Bot Management (4th)
 

Mindshare comparison

While both are Security Services solutions, they serve different purposes. NetScaler Web Application Firewall is designed for Web Application Firewall (WAF) and holds a mindshare of 1.0%, up 0.9% compared to last year.
Radware Bot Manager, on the other hand, focuses on Bot Management, holds 4.2% mindshare, up 4.1% since last year.
Web Application Firewall (WAF)
Bot Management
 

Featured Reviews

YA
May 15, 2024
Affordable, provides advanced features, and protects applications
The solution is used for application security. We had many applications that external users accessed. We used it in the production environment. We have suspended it due to support issues. We used multi-layer security The product protected us from SQL injection. Citrix is good for application…
ARMANDO CARRETO CASTRO - PeerSpot reviewer
Jun 20, 2024
It has an advantage over other solutions because it recognizes automated processes much more quickly
I like how Bot Manager intelligently detects automated tools. It allows some requests through, identifies them quickly, and contains them effectively. It has an advantage over other solutions because it understands much quicker that it is an automated process and begins to mitigate it a little more quickly. Almost all of our clients use the crypto mitigation algorithm. It is much more efficient because it’s very flat and plain when not encrypted. When we implemented it, the algorithm helped reduce the number of attacks on our clients' applications. With this type of solution, the attacker typically gives up after attempting because it doesn't affect the application. It has reduced the number of attempts by 30 to 40 percent.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We have good customer support."
"Citrix is good for application protection."
"The solution can be configured very granularly and has good control over security."
"When our primary link goes down I can still get to my Cisco devices and the NetScaler devices on-prem because of the SDN solution. If the internet connection at one of the branches goes down, we can still route them, they still get internet based on the SDN solution through one of the other sites. They can carry on working."
"The stability is good. If there is a problem, the load will be shifted to other sites automatically, which has been a good experience for us."
"The work balancing applications are the most valuable feature."
"I prefer this solution because of its user-friendly interface. I find it simple and close to what I am currently using, which is Citrix Fortiva Access for Multi-Factor Authentication. I appreciate the familiar user interface and troubleshooting tools it offers."
"The solution's technical support is good."
"Bot Manager's behavioral modeling and intelligence help us distinguish between harmless and malicious bots."
"Bot Manager is an excellent tool for analyzing traffic to detect suspicious patterns. It uses artificial intelligence to identify malicious behavior."
"I like how Bot Manager automatically detects when a suspicious user attempts to download content from your website."
"The most valuable feature is the bot management itself and the way it has stopped bots from scraping our site, with its AI mechanism. Its ability to detect and mitigate bots is really good."
"I like how Bot Manager intelligently detects automated tools. If it allows some requests through, identifies them quickly, and contains them effectively. It has an advantage over other solutions because it understands much more quickly that it is an automated process and begins to mitigate it a little more quickly."
"It's very good at categorizing the different types of bots, whether they're malicious or good. Bot is a very generic term. It could be good, it could be bad. Quite a lot of legitimate businesses are using bot-type services to just scrape the internet for information."
"The solution provides a rating of the sophistication of the bot attack."
 

Cons

"The setup was not simple."
"An area for improvement in Citrix Web App and API Protection is for it to give real-time notifications and alerts. It would be practical if the solution warns you if there's an attack or if the load or traffic volume increases or decreases. An additional feature I'd like to see in Citrix Web App and API Protection is a prediction or artificial intelligence on what is happening, for example, attacks."
"The reporting is not so good. They don't have an application to connect the logs."
"The user interface could be more friendly. Some wizards and other documentation for administrators, as well as some use cases, helps us to understand the solution."
"The solution's pricing is a big concern and should be improved."
"Their upgrades are not very backward compatible, and sometimes they mess up."
"The configuration for its web application firewall is complicated."
"I would like to enhance the solution's bot protection features."
"We're missing links to their modules for installation and configuration. They have most of them available already, but there were situations for mobile applications that, when they released a new version, were not stable. We had to ask them to send a link by email, and that could be made accessible in the portal."
"Radware Bot Manager is a little costly but not too expensive. It's in the middle."
"It would be beneficial to have a link from the WAF to the Bot Manager portal available so we do not have to log in again."
"While the interface is simple, they could add the ability to upload lists of IPs in an Excel spreadsheet. If there are two or three IPs, it's easy to add them. You have a graphical option to log in and register your IP, but if you want to upload 50 IPs, it becomes more complicated because there are 50 steps. Also, Radware could simplify the implementation of SDK, which is a bit complicated. Radware should work on making the SDK part more efficient."
"I would like more ability to configure custom rules. Currently, I need to open a ticket with support to request a specific rule that isn't available in the console. In some cases, I don't have visibility into the logs or they are too complicated to analyze."
"It would be good to have more integrations. It's very hard to get data in and out of their portal. It doesn't have any integrations with any of our tools, such as our SIEM tool. It only depends on emails. Having that tied into the warehouse, SIEM, and maybe our on-call tools would be very helpful because it would just give us a holistic picture of everything."
"Bot Manager is doing its job, but I think the behavioral modeling could be improved by adding fingerprinting and automation. Remediation should be automated so that it doesn't require any intervention by the user."
 

Pricing and Cost Advice

"The pricing for Citrix Web App and API Protection is unreasonable. I don't know the exact price, but I heard it's tens of thousands and it's a bit too much for the small country I live in."
"The solution's pricing is very high compared to its competitors."
"In Turkey, everything is good, but it seems expensive for us due to the currency exchange. I don't have a specific rating scale, but if I had to rate the price, I would say it's around a six out of ten."
"We have all the features and functions of Citrix because we have a premium license."
"The solution is expensive compared to one of its competitors."
"I rate the pricing an eight out of ten since it is expensive."
"The tool is cheap."
"For partners, NetScaler is not as expensive price-wise versus F5."
"We pay a fair price for each application we wish to protect."
"It is fairly priced."
"We negotiated a decent price with Radware that fits into our budget. It's a five-year license, so we get a good price and don't need to renew for several years."
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Top Industries

By visitors reading reviews
Educational Organization
61%
Computer Software Company
8%
Financial Services Firm
7%
Government
4%
Financial Services Firm
14%
Retailer
13%
Computer Software Company
11%
Media Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Citrix Web App and API Protection?
I prefer this solution because of its user-friendly interface. I find it simple and close to what I am currently using, which is Citrix Fortiva Access for Multi-Factor Authentication. I appreciate ...
What needs improvement with Citrix Web App and API Protection?
The solution's pricing is very high compared to its competitors. This is the only challenge I faced when I tried to sell the solution for VPN, L7 firewall, or GSLB solution. I would like to enhance...
What is your experience regarding pricing and costs for Radware Bot Manager?
Radware Bot Manager is a little costly but not too expensive. It's in the middle.
What needs improvement with Radware Bot Manager?
While the interface is simple, they could add the ability to upload lists of IPs in an Excel spreadsheet. If there are two or three IPs, it's easy to add them. You have a graphical option to log in...
What is your primary use case for Radware Bot Manager?
We are a company that serves clients like Telmex and Telcel. We use Bot Manager to defend their sites from threats that focus their attack on automated processes that try to achieve denial of servi...
 

Also Known As

Citrix Web App and API Protection, Citrix Web App Firewall
ShieldSquare, ShieldSquare Bot Mitigation and Bot Management
 

Learn More

Video not available
 

Overview

 

Sample Customers

NSS Labs, ICSA Labs
Pearson, Zulily, Purch, Groupe PSA, Yellow Pages, Axel Springer, Dorman, Penske, SeLoger.com, trovaprezzi.it
Find out what your peers are saying about Amazon Web Services (AWS), F5, Microsoft and others in Web Application Firewall (WAF). Updated: September 2024.
801,394 professionals have used our research since 2012.