Find out what your peers are saying about NICE, ThreatMetrix, FICO and others in Fraud Detection and Prevention.
Pindrop Protect provides a risk score and call intelligence to the call center in the first few seconds of each call. The risk score - along with the analysis of the caller’s voice, device, and behavior - is provided to the call center’s fraud analyst team for further investigation. Pindrop’s proprietary machine learning algorithms then use feedback from the investigation to maximize solution performance.
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