Nice Actimize Fraud & Authentication Management vs ThreatMetrix comparison

"Nice's most valuable feature would be its rule engine."

"The core engine seems to be better than the rest for pattern recognition. It is able to process large amounts of data."

"I like the score generated on the Actimize platform for each customer transaction. Those are transactions per second, accommodating millions of transactions per second. That's the best feature of Actimize."

"The case management tool is user friendly."

"It's a very good case management system."

"The alerts are the most valuable feature because we have different alerts. Different data is fed to Actimize. It alerts us if a transaction happened from a certain place."

"I like the tracking methodology. Though it was implemented on-premises, the compliance is compatible with it. It will have certain modifications with RPM and APR. It has good exposure from a compliance point of view."

"The process and technology in the solution are very fast, and it is bug-free."

"The most valuable feature the solution has is that it is able to do a fairly accurate fraud assessment of a credit card transaction based on a variety of parameters configured by the merchant."

"The most valuable thing is about the IP. They have a database of malicious IP addresses against which they check. They have a huge database for routed devices and the devices that have been used in the past to commit fraud. They have extensive historical records of all of that information, and that's probably the most valuable thing about ThreatMetrix. Over the years, they have been collecting and persisting globally across all the banking and financial services. They have been storing all this information. It is this stored information that I and my team find valuable; it is not so much their technology. If you are running it on a simulator and trying to maliciously clone and copy IP addresses and stuff like that, they have a bunch of technologies, like routes section and all the other stuff. It is just that they have something that no one else can deal with, that is, massive amounts of big data about the malicious IP addresses, malicious device fingerprinting, the fingerprinting router devices, and the fingerprints. You can query against this stored information to find out whether your app is in a good, nice environment. If yes, you get a green light. The last time I checked, there were about 400 or 500 features that they can stack against, which is pretty extensive. They give you a score against all those features for every application that you installed on it. It is pretty good in that sense."

"The user interface, the portal, is very helpful in describing what attributes of concern are associated with the device."

"Accessible custom rules with a monthly update on performance."

"The solution can be easily integrated with applications."

"The solution is stable."

"It is a stable solution."

"There is excellent documentation available."

"Licensing costs are high compared to other products in the market."

"I would like for it to proactively give suggestions or hints before initiating the transaction. It could make use of the data that has already occurred, like machine learning. It should learn patterns from specific countries."

"I would say — Actimize is not being moved forward by Nice."

"It would be better if it integrated with other tools. Actimize uses many databases, and everything on Actimize has been deployed to the database. On the customer side, on the front end side, if they focus more on integrating with other applications, it can make the tool better. The reporting feature and dashboards could be better. In the next release, I would like them to incorporate a Tableau-type reporting structure within this tool."

"Sometimes when we move from one version to another, a few things don't work as expected."

"This solution is unnecessarily complex."

"Could include additional customization"

"Processes don't function when front end is down."

"We encountered a few issues with API calls to the solution."

"SDK is probably where the biggest issue is. The SDK configuration is a bit lacking. If you are integrating it into your workflow, it is very cumbersome and very difficult to integrate. You have to understand and be an expert in low-level mobile applications to integrate this stuff. Integration should be easy based on what they are providing, but unfortunately, it is not. It is very difficult. My work has been trying to simplify the integration process because integrations bring a lot of value. Most companies don't see their value because it is such a difficult process. For integration, you have to get it right as well, but it is very difficult to get it right because they don't help you in tuning your future parameters. Because of this, it is very difficult to tune your future parameters and your risk score. If you are Uber, your risk score will be very different from a banking client that is pushing funds. These two things need to be improved for me. The rest is pretty good."

"One limitation is it only maintains six months' worth of data. It would be nice if it went back even further to help us really identify and flush out patterns that go on longer."

"It would be useful if they could offer real-time processing."

"Could be more intuitive and user friendly."

"The interface does look a bit outdated."

"We are only using one feature. We haven't found the other features to be very good or very powerful."

"The tool is very expensive."

"I don't like the length of our vendor contracts because it kills our flexibility."

"It is reasonable for enterprise customers."

"Nice Actimize Fraud & Authentication Management is an expensive product."

"We need a separate license for each of the packages, such as the core package, self-development package, and customization package."

"I don't know how licensing is handled in the current organization. I know that Actimize provides an option for yearly licensing because that's what we had in my previous job."

"I am not aware of the price. I have always come in after it has been negotiated. The clients do get a return on their investment. It mitigated a massive DDoS, and it definitely detects fraudulent activities on banking platforms. They have definitely got their ROI back because there is continued investment in ThreatMetrix over time."