IBM Safer Payments vs Nice Actimize Fraud & Authentication Management comparison

"It's a very fast solution. It can make decisions in 10, 20 or 30 milliseconds. Another feature is that it's a white-box solution. Our clients can see the system's operation, including the rules influencing each decision. Additionally, it's an omnichannel solution capable of utilizing information from various digital channels such as card processing, mobile banking, web banking, APMs, and others."

"The core engine seems to be better than the rest for pattern recognition. It is able to process large amounts of data."

"The process and technology in the solution are very fast, and it is bug-free."

"The most valuable feature is the designer, which allows us to connect to UI and build things directly, such as creating a platform with our synchronizing policy manager rules, without any additional requirements."

"It's a very good case management system."

"It's a very good product for compliance and transaction monitoring for anti-money laundering."

"I like the score generated on the Actimize platform for each customer transaction. Those are transactions per second, accommodating millions of transactions per second. That's the best feature of Actimize."

"The case management tool is user friendly."

"The solution loads big data efficiently and quickly."

"The tool should enhance its reporting interface by adding more graphical elements like charts, diagrams, etc. Customers now want more vibrant visuals—bright charts with larger tables, perhaps incorporating animations and 3D elements. Sometimes, it's challenging to explain to customers why the current solution, while good, lacks these kinds of visuals."

"The solution needs to mitigate and provide an update for one listener process that keeps failing."

"Could include additional customization"

"I would say — Actimize is not being moved forward by Nice."

"Processes don't function when front end is down."

"One of the problems that our clients generally talk about is the price of the product when they have to purchase the product and the licenses for it. Those are on the higher side."

"The patch section has room for improvement."

"It would be better if it integrated with other tools. Actimize uses many databases, and everything on Actimize has been deployed to the database. On the customer side, on the front end side, if they focus more on integrating with other applications, it can make the tool better. The reporting feature and dashboards could be better. In the next release, I would like them to incorporate a Tableau-type reporting structure within this tool."

"It is complex in terms of daily maintenance. Other detection platforms run on a 15-day or one-month window, whereas this particular platform runs daily. Therefore, it requires daily maintenance. If there is a delay due to this daily maintenance, it creates a snowball effect impacting the subsequent days. It takes a lot of effort to catch up and get into BAU mode. It would be great if they could include certain features to make the daily processing less complex, but I don't see that happening. It is a complex product, and with each version release, it is just becoming more and more complex."

"I rate the solution's pricing a seven out of ten."

"We need a separate license for each of the packages, such as the core package, self-development package, and customization package."

"Nice Actimize Fraud & Authentication Management is an expensive product."

"I don't know how licensing is handled in the current organization. I know that Actimize provides an option for yearly licensing because that's what we had in my previous job."

"I don't like the length of our vendor contracts because it kills our flexibility."

"It is reasonable for enterprise customers."