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IBM Safer Payments vs IBM Trusteer comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

IBM Safer Payments
Ranking in Fraud Detection and Prevention
5th
Average Rating
8.0
Reviews Sentiment
7.1
Number of Reviews
2
Ranking in other categories
No ranking in other categories
IBM Trusteer
Ranking in Fraud Detection and Prevention
13th
Average Rating
9.0
Reviews Sentiment
3.6
Number of Reviews
2
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of January 2026, in the Fraud Detection and Prevention category, the mindshare of IBM Safer Payments is 2.6%, down from 4.2% compared to the previous year. The mindshare of IBM Trusteer is 2.2%, down from 3.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Fraud Detection and Prevention Market Share Distribution
ProductMarket Share (%)
IBM Safer Payments2.6%
IBM Trusteer2.2%
Other95.2%
Fraud Detection and Prevention
 

Featured Reviews

TA
Business Technology Services at Habib Bank Ltd.
Real-time fraud prevention empowers effective decision-making
The features of IBM Safer Payments that I found most valuable are the "what if" scenarios. I find "what if" scenarios very valuable for my use cases because it's easier to simulate the rules that one would want to set up and see what the outcome would be beforehand; it doesn't take too much rework or effort. I have used the transaction scoring feature of IBM Safer Payments. IBM Safer Payments adaptive machine learning models are still under review for improving the accuracy of fraud detection over time; it's not yet been fully realized because the more data you have, the better it is. Currently, the data is being populated, and it's too early to make definitive conclusions. The ability to process large volumes of transactions in real-time for my organization is very important; that will become even more important once we are doing real-time monitoring and scoring. I have benefited from the comprehensive reporting and visualization tools offered by IBM Safer Payments; they are lovely. These tools have assisted in optimizing my fraud prevention strategies because we are still building on a few things, but once you have a 360 view of the customer's transactional history, it's easier to build in rules for flagging anything that comes out of the ordinary, whether it's in terms of the number of transactions, the volume of the transactions, the location of the transactions, or all of them together. It brings in a lot of visibility into the transactional history and patterns for each customer.
Olawale Ayuba - PeerSpot reviewer
Head Management GRC and Privacy Solution at activedge
AI and machine learning capabilities improve fraud management
For IBM Trusteer, one of the advantages is its AI and machine learning capabilities, which are very strong. The solution provides the ability to manage fraud in every session of a user, from login to logout of the user experience. It operates quickly and can intelligently cover a wide range of threats in the field. The Adaptive Authentication feature allows for frictionless operation for the user. Based on its AI intelligence and intelligence sets, it enables frictionless flow and only creates the need for further authentication based on what it has intelligently gathered about that session. Two different users will have different login experiences based on their history and behavioral analysis that tells the system whether to proceed with the transaction or pause it, protecting users from account takeovers or new account frauds. Integration is straightforward using JSON integration. It is easy to integrate with banking solutions or middleware solutions that financial institutions already have, both from the front end and back end. Whether it is a single-paged application or a multi-page application, there are different snippets and code bases for various types of integrations with back-end applications. IBM Trusteer captures customer ID and user ID at every session, enabling it to follow users through their journey through the banking application. It has its own real-time dashboard that allows fraud analysts to quickly make decisions about ongoing activities and determine whether to deny or allow transactions. It protects sensitive information of users through session and transaction-based monitoring, capturing CSID, customer ID, and user ID, enabling analysts to take swift, real-time action.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"This feature has influenced my decision-making processes because IBM is a big player in this market, and we were looking for someone who could handle the number of transactions that we have, support us, and also had a local presence in the market."
"It's a very fast solution. It can make decisions in 10, 20 or 30 milliseconds. Another feature is that it's a white-box solution. Our clients can see the system's operation, including the rules influencing each decision. Additionally, it's an omnichannel solution capable of utilizing information from various digital channels such as card processing, mobile banking, web banking, APMs, and others."
"The features were pretty straightforward. I just used them as I went along with very little interference all the years that I have used it."
"The solution provides the ability to manage fraud in every session of a user, from login to logout of the user experience, operates quickly, and can intelligently cover a wide range of threats in the field."
 

Cons

"My experience with the initial setup of IBM Safer Payments was complex. It was complex because without pre-built-in templates, you need to build integration with different systems."
"The tool should enhance its reporting interface by adding more graphical elements like charts, diagrams, etc. Customers now want more vibrant visuals—bright charts with larger tables, perhaps incorporating animations and 3D elements. Sometimes, it's challenging to explain to customers why the current solution, while good, lacks these kinds of visuals."
"After a Windows update, it started acting up. It blocked several programs. It became inactive after the Windows update and I had to remove Trusteer, allowing my computer to go back to its norm."
"I would like them to make it as user-friendly as possible. Simplicity is what we need. Load and go."
 

Pricing and Cost Advice

"I rate the solution's pricing a seven out of ten."
Information not available
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Top Industries

By visitors reading reviews
Financial Services Firm
44%
Computer Software Company
12%
Manufacturing Company
6%
Media Company
4%
Financial Services Firm
38%
Computer Software Company
13%
Manufacturing Company
8%
Healthcare Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
No data available
 

Questions from the Community

What needs improvement with IBM Safer Payments?
I haven't looked at IBM Safer Payments in that detail, so I wouldn't be able to answer what areas need to be improved or enhanced. I would suggest improving the integration because given that IBM S...
What is your primary use case for IBM Safer Payments?
My usual use cases for IBM Safer Payments involved real-time fraud monitoring of near real-time, not real-time, near real-time fraud monitoring on debit and credit cards, as well as mobile and inte...
What is your experience regarding pricing and costs for IBM Trusteer?
The solution is somewhat expensive. IBM could improve their pricing structure. It comes with both licensing and professional services as separate entities that must be purchased before proceeding. ...
What needs improvement with IBM Trusteer?
During integration, it is difficult to fully integrate within a specified time, primarily because code snippets must be installed on every page. This makes the process more challenging based on use...
What is your primary use case for IBM Trusteer?
IBM Trusteer is an anti-fraud solution that is used for account takeover fraud, new account fraud, account fraud, and online frauds on platforms such as mobile platforms and web applications.
 

Overview

 

Sample Customers

Borgun
Banco Satander
Find out what your peers are saying about IBM Safer Payments vs. IBM Trusteer and other solutions. Updated: December 2025.
879,371 professionals have used our research since 2012.