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IBM Safer Payments vs IBM Trusteer comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

IBM Safer Payments
Ranking in Fraud Detection and Prevention
4th
Average Rating
8.0
Reviews Sentiment
7.2
Number of Reviews
1
Ranking in other categories
No ranking in other categories
IBM Trusteer
Ranking in Fraud Detection and Prevention
11th
Average Rating
9.0
Reviews Sentiment
6.1
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of December 2024, in the Fraud Detection and Prevention category, the mindshare of IBM Safer Payments is 4.6%, down from 5.2% compared to the previous year. The mindshare of IBM Trusteer is 4.0%, down from 4.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Fraud Detection and Prevention
 

Featured Reviews

Yurii Fedets - PeerSpot reviewer
Helps determine whether a transaction is correct or fraudulent
It's a very fast solution. It can make decisions in 10, 20 or 30 milliseconds. Another feature is that it's a white-box solution. Our clients can see the system's operation, including the rules influencing each decision. Additionally, it's an omnichannel solution capable of utilizing information from various digital channels such as card processing, mobile banking, web banking, APMs, and others. This allows for transaction analysis. Moreover, it's a highly adaptable solution that can integrate machine learning, both external and internal models, making it easy to implement. Compared to competitors, it's one of the easiest solutions to implement. The tool allows historical data to be leveraged within the system to train models without needing external systems. Secondly, it supports external modeling systems, enabling customers to create and train models outside the product and then integrate them into the system. This is useful for customers who utilize other machine learning and artificial intelligence systems alongside IBM Safer Payments.
PW
The features were pretty straightforward
I do not know why it was conflicting with my system. I sent a report to Trusteer hoping they could solve the issue and I get my system back as soon as possible without any more conflicts after the Windows updates. It seems to me if It conflicts with Windows that they should deactivate the issues or (even worse) delete them at our expense. I would like them to make it as user-friendly as possible. Simplicity is what we need. Load and go. Also, a help button that we hopefully never use would be nice.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It's a very fast solution. It can make decisions in 10, 20 or 30 milliseconds. Another feature is that it's a white-box solution. Our clients can see the system's operation, including the rules influencing each decision. Additionally, it's an omnichannel solution capable of utilizing information from various digital channels such as card processing, mobile banking, web banking, APMs, and others."
"The features were pretty straightforward. I just used them as I went along with very little interference all the years that I have used it."
 

Cons

"The tool should enhance its reporting interface by adding more graphical elements like charts, diagrams, etc. Customers now want more vibrant visuals—bright charts with larger tables, perhaps incorporating animations and 3D elements. Sometimes, it's challenging to explain to customers why the current solution, while good, lacks these kinds of visuals."
"I would like them to make it as user-friendly as possible. Simplicity is what we need. Load and go."
"After a Windows update, it started acting up. It blocked several programs. It became inactive after the Windows update and I had to remove Trusteer, allowing my computer to go back to its norm."
 

Pricing and Cost Advice

"I rate the solution's pricing a seven out of ten."
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Top Industries

By visitors reading reviews
Financial Services Firm
44%
Computer Software Company
19%
Real Estate/Law Firm
5%
University
4%
Financial Services Firm
49%
Computer Software Company
14%
Manufacturing Company
4%
Insurance Company
4%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
No data available
 

Questions from the Community

What needs improvement with IBM Safer Payments?
The tool should enhance its reporting interface by adding more graphical elements like charts, diagrams, etc. Customers now want more vibrant visuals—bright charts with larger tables, perhaps incor...
What is your primary use case for IBM Safer Payments?
Our customers use this solution to check financial transactions for their payments. Our customers, mainly banks, use this solution to verify the accuracy of their clients' financial transactions. T...
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Overview

 

Sample Customers

Borgun
Banco Satander
Find out what your peers are saying about NICE, ThreatMetrix, FICO and others in Fraud Detection and Prevention. Updated: November 2024.
824,067 professionals have used our research since 2012.