The solution is a private cloud hyper-converged infrastructure that is scalable, with highly available computer workloads.
Student at a university with 501-1,000 employees
Good integration, stable, and increased performance
Pros and Cons
- "The integration with AWS is a valuable feature."
- "Compared to similar solutions, Dell PowerFlex is not cost-effective and has room for improvement."
What is our primary use case?
How has it helped my organization?
The solution has helped reduce our costs and increase our performance.
What is most valuable?
The integration with AWS is a valuable feature.
What needs improvement?
Compared to similar solutions, Dell PowerFlex is not cost-effective and has room for improvement.
Buyer's Guide
Dell PowerFlex
January 2025
Learn what your peers think about Dell PowerFlex. Get advice and tips from experienced pros sharing their opinions. Updated: January 2025.
831,158 professionals have used our research since 2012.
For how long have I used the solution?
I am currently using the solution and I was part of the engineering team that developed Dell PowerFlex.
What do I think about the stability of the solution?
I give the stability a nine out of ten.
What was our ROI?
We have seen a return on investment.
What's my experience with pricing, setup cost, and licensing?
The solution is expensive and I give the cost a two out of ten.
What other advice do I have?
I give the solution an eight out of ten.
Which deployment model are you using for this solution?
Private Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
Disclosure: I am a real user, and this review is based on my own experience and opinions.
General Manager at ACT FIBERNET
Saves us a lot of space in the data center and flexibility in resource utilization
Pros and Cons
- "Saves us a lot of space in the data center."
- "Licensing restrictions can be frustrating."
What is our primary use case?
We are customers of Dell and I'm the general manager of our company.
What is most valuable?
The solution saves a lot of space in the data center and that is a key advantage for us. The other advantage is the kind of contingency that it provides within itself, the flexibility of utilizing the resources as and when needed. It basically reduces manual effort and increases efficiency, both in terms of space utilization, as well as resource utilization.
What needs improvement?
I think the kind of restrictions in terms of VMware licensing is frustrating. I might have some spare licenses which I would like to utilize, but it's not possible so it requires purchasing a different license that's locked with a particular box.
For how long have I used the solution?
I've been using this solution for one year.
What do I think about the scalability of the solution?
The solution is scalable. It's a consolidated system and we have around 7,000 users.
How are customer service and support?
We are generally satisfied with the customer support.
How was the initial setup?
The manpower required for set up is between one and two people.
What's my experience with pricing, setup cost, and licensing?
I'd like to see better license management with flexibility in terms of license usage.
Which other solutions did I evaluate?
We considered Nutanix and another product from HP but that was more from an exploration point of view.
What other advice do I have?
I would suggest looking at VxRail rather than PowerFlex. There are some differences between the two and I think we're going to move to VxRail as a future investment.
I rate this solution eight out of 10.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
Dell PowerFlex
January 2025
Learn what your peers think about Dell PowerFlex. Get advice and tips from experienced pros sharing their opinions. Updated: January 2025.
831,158 professionals have used our research since 2012.
Activity Manager at SNEF
A good product for storage needs but the inclusion of an instrumentation feature would be helpful
Pros and Cons
- "Perfectly suits customers dealing with the combination of future storage needs and, at the same time, keeping up their computing power."
- "Including instrumentation would be a helpful improvement."
What is our primary use case?
I'm an activity manager and work for a company that deals with electrical installations, assisting customers with strategy and IT investments. My job is to be well-acquainted with the various technologies and assist the customer in making the right choices. Options could include hyper-convergence, mass storage, cloud solutions, or big data solutions, those sorts of choices. It's really about explaining the different technologies and options available rather than using them. I'm not an integrator.
What needs improvement?
In terms of improvements, I think it would help to have easier access to the cost of installing VxRack infrastructure.
I think including instrumentation would be a helpful improvement. This solution is a black box solution, meaning that you don't really know how it works exactly on the inside. A feature that would include that would be helpful.
What other advice do I have?
VxRack and VxRail are more or less the same solutions. VxRack is a more powerful solution than VxRail. People need to think about which technology will work for them. My opinion is that HP Hyperconvergence is a technology that perfectly suits customers dealing with the combination of future storage needs and, at the same time, keeping up their computing power. If a customer has to juggle these two, the hyper-convergence solutions are okay. It's a good solution.
If the need for computing power is more important, we suggest that they focus more on a Software-Defined Storage solution like VMware vSAN or VMware VSA. Either way, the idea is to be able to increase infrastructure with the best efficiency as companies grow.
I would rate this product a seven out of 10.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Sales Manager at Synaptic
A stable and scalable solution that is highly available and has a highly responsive technical support team
Pros and Cons
- "The support is highly responsive."
- "The solution must be more flexible."
What is our primary use case?
Most customers look for a multipurpose appliance to consolidate all the applications and simplify management. It helps reduce the footprint and the consumption of power.
What is most valuable?
The availability of the product is a valuable feature. The single window management and the patching features are also valuable.
What needs improvement?
The solution must be more flexible. It must be flexible with sizing and the combination of technologies inside the compute nodes.
For how long have I used the solution?
I have been using the solution for more than seven to eight years.
What do I think about the stability of the solution?
The product is stable.
What do I think about the scalability of the solution?
The product is scalable. Our enterprise customers have around 500 employees. Our medium-level customers have 100 to 500 employees.
How are customer service and support?
The support is highly responsive. Once we raise a ticket, the support responds very quickly.
How would you rate customer service and support?
Positive
How was the initial setup?
The initial setup is moderately easy. The connectivity and the security ports might take some time. Within three working days, the solution will be up and running.
What's my experience with pricing, setup cost, and licensing?
The product is expensive. I rate the pricing a nine out of ten.
What other advice do I have?
We are partners. A good product must provide good support, compatibility, and backup. Overall, I rate the tool an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Senior Presales Solutions Engineer ( DELL EMC & VMware) at Metra computers
A flexible solution with high performance capability
Pros and Cons
- "The tool's most valuable features are its price and flexibility. It has high performance."
- "The tool needs to improve its storage. It should also make migration to the cloud easier."
What is most valuable?
The tool's most valuable features are its price and flexibility. It has high performance.
What needs improvement?
The tool needs to improve its storage. It should also make migration to the cloud easier.
For how long have I used the solution?
I have been working with the product for eight years.
What do I think about the stability of the solution?
I rate Dell PowerFlex's stability as nine out of ten.
What do I think about the scalability of the solution?
The solution is flexible. I rate its scalability a nine out of ten.
Which solution did I use previously and why did I switch?
I have used Cisco before Dell PowerFlex. I am also working with VMware.
What's my experience with pricing, setup cost, and licensing?
I rate the solution's pricing an eight out of ten.
What other advice do I have?
Our customers are enterprise businesses. Dell PowerFlex's integration depends on the product and its vendors that are being integrated. I rate the overall solution a nine out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer:
Last updated: Jul 14, 2024
Flag as inappropriateInfrastructure Solutions Architect at a computer software company with 5,001-10,000 employees
Enables users to attach additional nodes and resources for the applications
Pros and Cons
- "We're doing a lot of VMware for IT so this solution is really valuable from a VMH point of view. We're trying to assist our customers mainly with management, because that's what they want. The most important aspects are ease of management, as well as ease of configuration, allowing them to attach additional nodes and resources for the applications."
- "I think there might be some room for improvement when it comes to pricing, because although I know how to convert customers, at the end of day, it's quite expensive. Sometimes your feature architecture is still coming out much cheaper than hardware costs for your infrastructure."
What is our primary use case?
At the end of the day, VxFlex is for all applications. We normally do a sizing. Then we usually look at the sizing and design it according to its outcome. It's also about applications. You can see what application requirements are.
What is most valuable?
We're doing a lot of VMware for IT so this solution is really valuable from a VM point of view. We're trying to assist our customers mainly with management because that's what they want. The most important aspects are ease of management, as well as ease of configuration, allowing them to attach additional nodes and resources for the applications.
What needs improvement?
I think there might be some room for improvement when it comes to pricing because although I know how to convert customers, at the end of the day, it's quite expensive. Sometimes your feature architecture is still coming out much cheaper than hardware costs for your infrastructure.
The guys normally say it's all about your management. If you do a feature architecture with VMware or Hypervisor with the management, you still get a lot of attitude from that as well.
For how long have I used the solution?
We've been using this solution for the past six years.
What do I think about the stability of the solution?
I think it's stable. If it's properly installed, you shouldn't see any issues or bugs.
What do I think about the scalability of the solution?
It is scalable. Scalability depends on our customer. In South Africa, our enterprise may be 2,000 users, whereas small customers would be 400 to 500 users. What might be considered small to you, is a medium sized customer for us.
From a maintenance point of view, we normally recommend customers to get a three-year warranty for maintenance and support. Then we know that they're covered and that they will get all the latest and greatest firmware. I normally sell additional man hours to assist the customers as well. That is just to assist by doing health checks on a regular basis for them. I normally sell about eight hours. It all depends on the customer's knowledge of the products. It's between eight and sixteen hours a month, where I normally send an engineer on site to do health checks to see if everything's still fine.
How are customer service and technical support?
I have not interacted with support myself, but our technical engineers have. I have heard from them that the technical support team is good and always helpful.
How was the initial setup?
Our engineers sometimes complain that it's quite complex and incongruent. You need to make sure of a lot of things. There's a lot of pre-planning that you need to do correctly. if you don't have the correct information, then you can have performance issues on your environment.
With one that we installed, the guys found out that some of the networking was not correct. It took us two weeks just to sort that one out from a networking point of view. Normally as soon as you deliver the stuff onto the customer's site and you have all the information, it can be between two to three weeks to deploy. You will get the customer up and running and he can start using it. However, you need to make sure that you have all the information.
What about the implementation team?
I have a team that provides implementation services.
What other advice do I have?
Make sure that you have all the required information and that you actually do a full assessment before you design or implement a solution. You need to make sure of this so you will get the best possible performance out of the solution. If you don't have the correct information, it's going to take you a bit longer than normal to make sure it's installed correctly and performs in the ultimate areas.
I would rate this as eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner.
Chief Information Security Officer at KNS
A scalable, durable, and flexible product that can be used for mission-critical applications
Pros and Cons
- "The support team responds quickly."
- "The storage capability must be improved."
What is our primary use case?
We use the solution for mission-critical applications. We have government customers who work in hydrology and meteorology.
What is most valuable?
We use it for databases. The support team responds quickly.
What needs improvement?
The storage capability must be improved.
For how long have I used the solution?
I have been using the solution for one and a half years.
What do I think about the stability of the solution?
I rate the tool's stability a ten out of ten.
What do I think about the scalability of the solution?
The solution is really scalable. Two government organizations are using the product. We have not had any issues yet.
Which solution did I use previously and why did I switch?
We used Cisco UCS before. We also have SuperMicro Servers for deployment. We chose to use Dell because of the flexibility and durability of the hardware. Also, the deployment process of Dell is very simple.
How was the initial setup?
The setup process is very simple. It can be deployed within a day. Government applications cannot be deployed on the cloud due to certain regulations.
What about the implementation team?
A Dell engineer did the deployment. He did it within two to three hours. We evaluated it for 24 hours.
What's my experience with pricing, setup cost, and licensing?
The price could be improved. We are service providers. We pay the licensing fee to Dell. Our customers pay us as they use the tool. We have subscribed to two or three services.
What other advice do I have?
I recommend the tool to others. Overall, I rate the solution a ten out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
A great centralized platform with excellent technical support
Pros and Cons
- "The most valuable feature is the overall integration and just seeing the three different layers which make up the machine software. Altogether, it's something that I would say is much better than any other solution that I have experienced before."
- "Exporting data from the dashboard is not very user-friendly. It's just designed in a way that it's going to cover let's say 90%, 80%, of the end-users needs. If you need more sophisticated reporting it's not easy to have."
How has it helped my organization?
Recently we used it in a hybrid setup for infrastructure between the VMs and the physical. Managing such an environment is a little bit tricky. Now, we have now one solution for everything or for the different environments that we have with us with production, disaster recovery, and UAT. Everything gets managed from one platform. Everything is happening from one place instead of just physically. In the past, managing the physical servers alone and then VMs that we have on different versions, just dealing with the different environments was a nightmare. But now since we have everything in one platform, it's much easier, especially since we don't have a very big team.
So I just needed a simple way to manage things that aligned with the business demands without wasting my time, troubleshooting, and trying to find what the problem was and integrations between the different solutions that we have here and there. Whether it's at a hardware level or software level or network, having everything in one place made my life much easier.
What is most valuable?
The most valuable feature is the overall integration and just seeing the three different layers which make up the machine software. Altogether, it's something that I would say is much better than any other solution that I have experienced before.
What needs improvement?
VxRail as a VM, as the extended version of VM, made the solution very powerful, unlike others like Nutanix or HP Synergy or SimpliVity. I can't see any problem other than one thing which is the vendor lock. It means if I want to extend my service if I want to add another stream or another data center and I want to have an integration, I have to have the VxRail bill as a total FCI solution on the other side. That's the only weakness that I see that needs to be improved; with VxRail they need to extend the licenses to any other solution. That's the only thing that I believe though.
On the dashboard itself that I use on a daily basis, I can get most of the information that I want. If I want to have more details or analytics, however, it's a little bit tricky. I'm using one of my resources to keep pulling data from different sources to build custom made reporting for myself. For example, utilization of the different resources on the different servers is there as a part of the dashboard. However, if I want to have the kind of comparison between two different VMs running on the same application, it's a little bit tricky. I'm asking my team to pull data and design it in a different way and send it back and execute it and stuff like that. Exporting data from the dashboard is not very user-friendly. It's just designed in a way that it's going to cover let's say 90%, 80%, of the end-users needs. If you need more sophisticated reporting it's not easy to have.
For how long have I used the solution?
I've been using the solution for one and a half years.
What do I think about the stability of the solution?
The solution is very stable. Over the past one and a half years, we did not face any major instance for the services itself. It's a hyper-converged by design. In terms of stability, we only have around 16 nodes, which is medium-sized. But we've never faced any failure in any nodes.
What do I think about the scalability of the solution?
VxRail by design has an under systems scalability for whatever solution is provided for us. During the past one and a half years we just added some network cards just to cover the speed. One of them was a major card on the network cards and was one GB. When we changed the network site to have the switches with two GB, we decided also to upgrade network cards there. It was a very small job and since the solution itself it's scalable, we just did it in one day for all 16 nodes. Scalability is good.
How are customer service and technical support?
We have an agreement. It's a critical mission service where the SLA says they have to recover the service within four hours. So far, all the incidents that were opened with Dell directly were from a year and a half ago after the implementation itself. There have only been three tickets.
In terms of our experience on those three tickets, they were not a major or critical event. They were all medium. They call it flexibility three. It's not even one or two. As per the SLA, within 24 hours they had to fix the problem. They ended up fixing the issue within the first three hours.
Although it was not a critical ticket, the response was great.
Which solution did I use previously and why did I switch?
We just used pure VM. On HP, on the hardware itself, it was HP and virtualization. It was not a hybrid comparison. It was only a VM solution. We switched to hybrid just to take the features of all the clash kind of stuff that is more I would say sophisticated in the hybrid compared to HCI or other solutions. We moved from converged to hyper-converged. It's the technology itself that lead us to change solutions. VM as a combination isn't as good as VxRail as a total solution.
How was the initial setup?
The deployment was very straightforward. We have four team members who only focus on the environment, on Excel. The system admin also has three team members. Each one has a different area to look at; one for storage, one for virtualization itself, and the other one for the overall health of troubleshooting of the Excel environment. So, one chief and three supporting leads.
What about the implementation team?
When we started this project it was through a partner who did all the migration for us and handled the deployment as well. At that time it was a very small deployment.
What other advice do I have?
In terms of advice, I would say that your success using VxRail would depend on the business itself. For example, if you're a high tech company, VxRail is not going to be a good solution for such a company. The same applies if you are at some software house because you need a very strong kind of computation system. In this case, HP Synergy will be the best total solution. However, if you're environment it doesn't need that high computation, it's either VxRail or Nutanix will be the best solution for anyone.
It depends on your mission. It depends on the business nature itself. For normal businesses, VxRail is a great option. For businesses that need high computation and stuff like that, VxRail will not serve them the way that they want.
I would rate this solution as nine out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
Download our free Dell PowerFlex Report and get advice and tips from experienced pros
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Updated: January 2025
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