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Hakan Pehlivan - PeerSpot reviewer
General Manager at Bilgipark Görüntü ve İletişim San. Tic. A.S.
Real User
Top 5
A scalable and easy-to-implement solution suited for those who want performance and have a budget
Pros and Cons
  • "The solution's scalability is very good."
  • "The solution's rate structure or rate redundancy needs to be improved."

What is most valuable?

The solution's scalability is very good.

What needs improvement?

The solution's rate structure or rate redundancy needs to be improved. If you have a lot of nodes, for example, 15 nodes, and when you say you lost one node on the paper, the performance is not affected. However, if you have so much file count and fifteen nodes, losing one node really affects the performance. One of our customers had this issue.

Also, when you lose a couple of drives, it's a different structure, then you can lose data. It is clearer on the NetApp side, and you can create a rate group and a pool. So you will have more redundancy on the drives. For example, in a rate set for around 100 drives, you can lose around 20 drives, which depends on the configuration.

In NetApp, we will not lose data, but if you lose 20 drives in EMC, you will also lose data. Small systems like Dell PowerScale (Isilon) work perfectly with five, six, or ten nodes. Based on my experience, if you have 15 nodes in Dell PowerScale (Isilon) and lose one node, it creates some problems.

For how long have I used the solution?

I have been working with Dell PowerScale (Isilon) for more than ten years.

What do I think about the stability of the solution?

I rate Dell PowerScale (Isilon) a seven out of ten for stability. The solution's stability should be improved, especially for more than ten nodes.

Buyer's Guide
Dell PowerScale (Isilon)
February 2025
Learn what your peers think about Dell PowerScale (Isilon). Get advice and tips from experienced pros sharing their opinions. Updated: February 2025.
832,891 professionals have used our research since 2012.

What do I think about the scalability of the solution?

If the customer doesn't need more performance, you should be able to adjust the solution to expand just the capacity and not the performance.

Which solution did I use previously and why did I switch?

We recommend Dell PowerScale (Isilon) to customers who request low capacity but high performance. Each node in Dell PowerScale (Isilon) has limited capacity, and we need to add more nodes, but we can get more performance. Adding more controllers to NetApp to expand the system and scale up reduces its price and performance.

For example, if the customer needs 200 terabytes of capacity with high performance and high throughput, we use Dell PowerScale (Isilon). If they need performance and capacity, then NetApp's price and performance are really good compared to Dell PowerScale (Isilon).

How was the initial setup?

Dell PowerScale (Isilon) is easy to implement.

What about the implementation team?

NetApp's implementation, configuration, and integrations are easier than Dell PowerScale (Isilon). For Dell PowerScale (Isilon), you need to use the command prompt for some configurations and integrations; you cannot configure everything on the user interface.

What's my experience with pricing, setup cost, and licensing?

Dell PowerScale (Isilon) is an expensive solution.

What other advice do I have?

Users who want performance and have a budget can prefer Dell PowerScale (Isilon).

Overall, I rate Dell PowerScale (Isilon) a nine out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Johan Hulten - PeerSpot reviewer
Senior Storage Engineer at Proact
Consultant
Easy to implement and provides good flexibility
Pros and Cons
  • "The most valuable features of the solution are flexibility and ease of implementation."
  • "It would be good to have synchronized mirroring between two clusters without using a third-party program."

What is our primary use case?

We use the solution to store camera video surveillance and hospital X-rays.

What is most valuable?

The most valuable features of the solution are flexibility and ease of implementation.

What needs improvement?

It would be good to have synchronized mirroring between two clusters without using a third-party program.

For how long have I used the solution?

I have been using Dell PowerScale (Isilon) for three years.

What do I think about the stability of the solution?

The solution's stability is really good, and I haven't had a crash for two years. The solution works just fine even if a node goes down.

What do I think about the scalability of the solution?

The solution's scalability is very good, and you can easily scale it.

How are customer service and support?

Sometimes, the support team throws me around before I talk to the right person. However, the situation has been much better for the past year.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

Our customers previously used NetApp. They switched to Dell PowerScale because it was easy to use. In my opinion, Dell PowerScale is better than NetApp because it's faster and more hybrid.

How was the initial setup?

The solution's initial setup is easy for me because it's been the same implementation from the beginning. However, it's not so easy when the customers do it themselves.

What was our ROI?

The solution reduces our customers' power consumption by around 30% and saves them rack space.

What other advice do I have?

The solution's ability to interface with AI models and algorithms is very good.

The solution has been really good for helping our organization manage and run our storage from any location.

The solution has helped to reduce or eliminate data silos, which has enabled our customers to add new nodes by themselves.

The solution's flexibility for supporting various data workloads while keeping them protected has been really good.

I've deployed Dell PowerScale for 300 terabytes to about 800 terabytes sized environments.

Overall, I rate the solution ten out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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Buyer's Guide
Dell PowerScale (Isilon)
February 2025
Learn what your peers think about Dell PowerScale (Isilon). Get advice and tips from experienced pros sharing their opinions. Updated: February 2025.
832,891 professionals have used our research since 2012.
Chief Operations Officer & Acting CFO at Like a Photon
Real User
Simplified our storage and enabled our IT team to move from an operational focus to an optimization focus
Pros and Cons
  • "PowerScale allows us to manage storage without managing RAID groups or migrating volumes between controllers. It has really simplified things. We're not having to worry about the underlying infrastructure. That takes care of itself. We just worry about the data. It's really easy for deploying and managing storage at the petabyte scale."

    What is our primary use case?

    Our motivation for investing in PowerScale was to provide scalable, redundant, and reliable storage for our film production pipelines. We're an animation film studio and our live data sits on it. Firstly, we were up to our capacity. We're a growing startup and we need to be able to scale into the future. The second reason we went with it is that we've got a relatively small IT team, so we needed equipment that's reliable and easy to manage. 

    How has it helped my organization?

    It's really set-and-forget. We went from our IT team from managing data, moving data, and deleting data on a day-to-day basis, over the course of six months to the point where, for the last 12 months, they have not had to touch it. It's really reliable, and the reporting heads off any issues that you might have.

    In terms of the performance improvement, we've described it as moving from a single lane highway into a multi-lane freeway. We've still got speed limits in the individual end-user environment, but now more people can move at the same time without it throttling our system. One result is that on a local test we went from 61,000 milliseconds down to 5,500 on the PowerScale, which is a massive improvement. We have been able to leverage the features of the PowerScale to optimize that down, and that was while the pandemic was on, and we were moving from 100 percent on-premises, to 100 percent off-premises.

    It has made a massive difference to how our IT team's time is utilized. It has pretty much been able to move from an operational focus, day-to-day, just keeping systems up in the environment, to now having an optimization mindset where they're looking to add new features to our production pipeline. They've got the time now to do that, whereas managing our storage before was a full-time job for them. It has saved me from having to hire one person over the last six months, and our IT team has gotten about 40 percent of its time back. It's a massive difference. We still have the same number of administrators as we had before, but it has allowed them to move from an operational focus to an optimization focus.

    Before, we had disparate storage systems that we were managing separately, and now all our production storage sits within the one environment.

    PowerScale allows us to manage storage without managing RAID groups or migrating volumes between controllers. It has really simplified things. We're not having to worry about the underlying infrastructure. That takes care of itself. We just worry about the data. It's really easy for deploying and managing storage at the petabyte scale.

    It also provides the flexibility to add the right tier of storage at the right time for data that resides at the edge, core, or cloud and that is one of the reasons we chose the solution. We haven't leveraged that as yet, we're not at that point, but we definitely invested in this asset for that reason. Currently, we can build two concurrent projects, but we expect, by leveraging that technology, that we will be able to get to six concurrent projects, which will have a huge business impact.

    Another benefit is that it has allowed us to better understand our storage usage and cost over a project's duration, and that's helping us to better plan and quote for future productions.

    What is most valuable?

    We have started to leverage the data from InsightIQ to be informed when quoting for future productions, and we're getting a better understanding of our usage and costs over a project duration.

    For how long have I used the solution?

    We've had Dell EMC PowerScale for 12 months.

    What do I think about the stability of the solution?

    We haven't had any issues at all. In fact, every day we say, "Oh my God, this is so amazing."

    What do I think about the scalability of the solution?

    We haven't added a node to the solution yet. We plan on putting in A200s, as we move between productions in our franchise. It's a new product for our team, so we're still trying to optimize what we already have. We haven't really looked to use any of their new features.

    We haven't scaled the solution yet, but the reason that we could convince the board to allow us to invest in this technology was the scalability. One of the next challenges that we're going to have is how to store our historical project data. We need a solution that is going to be cost-effective, yet the data will still have to be readily accessible to our current production pipeline. The PowerScale and file pool policies will enable us to utilize the archiving, so that will likely be the next way we scale.

    How are customer service and technical support?

    We have found the post-installation support to be absolutely fantastic. They have helped us leverage the advanced features and that has hugely improved the performance of our custom applications that we have hosted on the PowerScale. Their tech support is great.

    Which solution did I use previously and why did I switch?

    We didn't have a previous solution. We knew we needed a solution because every four to six weeks we were buying a new storage system. We had to make a decision on what to invest in. We reached out to our IT provider, Davichi, and they introduced us to the Dell EMC PowerScale. When we read up on it, it seemed to meet all our needs.

    As a startup, we needed a technology that we could scale with. Secondly, we've got a small IT team, so the equipment needed to be reliable, easy to use, and there had to be additional support available when we needed it. We were also looking for additional features and options that we could leverage, like cross-platform support for SMB and NFS, because we were after a high-speed server and workstation access, because that was one of our pain points.

    How was the initial setup?

    Dell EMC were incredibly attentive through the deployment process. They met us on site and they took the time to understand our current environment, our current challenges, and they worked with us to make sure that we bought the licenses that were going to meet our needs for today. They also helped us plan for the licensing that we'll need into the future.

    They met with our tech team and spent a day with us mapping out what our requirements were, looking at our environment, and making sure that we had the right networking, so that our foundation was right when we put it in. They physically installed the equipment and they continued to work with us over the next two weeks, just to make sure that everything was right. We put the PowerScale in when we were in production, at the end of a film, and we had no downtime at all. That was a massive concern for us, doing it while we were live in production, but they helped us move all the data across to the new system and we had no downtime.

    We have a local IT company that introduced us to Dell EMC and this product, and they were also a part of that scoping session. They're called Davichi Computer Services, and they're amazing. We ring if we have a problem, and within a few hours someone's out there. If they can't solve it over the phone or can't remote-in, they'll come on site and help us solve the problem. Fortunately, since we put this gear in, we haven't had many issues. But even as we were learning to understand this gear they worked hand-in-hand with our IT team.

    On our side, the deployment required one person, our IT manager. Everyone uses it, as an end-user, in our organization because all the data for our film production pipeline lives on it.

    What was our ROI?

    The total cost of ownership has been definitely worthwhile, hands-down. I had forecast the need to hire another administrator for our tech team and I haven't needed to do that.

    In addition, our IT team is now concentrating on things that help our business grow and help our business make money and help our team achieve a better end product; things we couldn't have done if we'd invested in other products.

    In addition to the standard fees, we had to buy switches. In the scoping sessions, when Dell EMC came on site, we identified what the capacity was in our server room to put the product in. The only thing that we didn't scope for was that we needed an additional UPS because the UPS that we had couldn't hold the load.

    What's my experience with pricing, setup cost, and licensing?

    The only drawback for us is that it's a large upfront investment. This was a huge decision for a startup company to make. It took a bit for us to get over the line on it, but we have not regretted it.

    Which other solutions did I evaluate?

    We looked at another Dell EMC solution. The reasons we went with PowerScale were the simplicity of managing it, the faster write performance than RAID systems, the data access optimization features, and, of course, it's fully redundant, with high performance, and it's scalable.

    What other advice do I have?

    Make sure you take the time to understand your current environment and what additional infrastructure you might need to support the device. All that planning made it a seamless implementation for us. Sometimes that part of the process felt like it was taking forever, but it ended up being well worthwhile.

    It's allowed us to consolidate everything in one, large, redundant volume, but we expected that. Nothing has gone wrong. Everything's been exactly what we expected, which is wonderful.

    I imagine that as time goes it will become more valuable, particularly as we get into a world where we're managing archive data. And we are looking to explore the cloud options as well.

    I would rate PowerScale at nine out of 10 because of the greatly increased performance, the capacity, reliability, and the improved maintainability of our storage.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
    PeerSpot user
    Animesh Kumar - PeerSpot reviewer
    Presales Solution Architect at DXC Technology
    Reseller
    Top 5
    Highly scalable data management with a straightforward setup and advanced ransomware protection
    Pros and Cons
    • "Features like ransomware protection, file lock retention, and third-party integrations (e.g., Superna for ransomware protection) are significant benefits."
    • "Improvements could be made on the object storage side."

    What is our primary use case?

    Our customers consist of banking sectors, financial sectors, infrastructure services, and service divisions, such as oil and gas-based customers. We recommend Dell PowerScale to our customers based on their business demands and data management needs. Primarily, it is used for handling large-scale data, including real-time data generation from remote locations, particularly in industries like automobile manufacturing, where vast amounts of unstructured data are gathered and processed.

    How has it helped my organization?

    Dell PowerScale helps our customers by providing a highly scalable and efficient data management solution that supports their operations effectively. It allows for the seamless addition of nodes to the cluster as needed, ensuring the organization's data storage can grow proportionately with their demands. PowerScale supports various use cases, from real-time data processing to maintaining data integrity and availability, which is crucial for sectors generating large volumes of data daily.

    What is most valuable?

    One of the most valuable features is erasure coding, which prevents data loss even if a single node fails. The OneFS OS provides a single namespace, improving data storage efficiency and management. 

    Features like ransomware protection, file lock retention, and third-party integrations (e.g., Superna for ransomware protection) are significant benefits. 

    Additionally, the scalability and capability to handle large amounts of unstructured data, real-time data processing, and integration with AI workloads make it a robust solution for enterprises.

    What needs improvement?

    Improvements could be made on the object storage side. PowerScale offers object storage capabilities, but not in a fully integrated way. If customers have workloads requiring both file and object storage, PowerScale can provide up to 20% object storage, which might not be sufficient for all needs. A unified solution combining NAS and object storage, similar to other solutions that combine block and NAS, would be beneficial.

    For how long have I used the solution?

    I have worked with Dell PowerScale for almost a year. Previously, I worked with the Isilon model before transitioning to PowerScale.

    What do I think about the stability of the solution?

    Dell PowerScale is very stable, with a stability rating of nine out of ten. In terms of availability and stability, I would give it a ten.

    What do I think about the scalability of the solution?

    Dell PowerScale is extremely scalable. You can start with a minimum of three nodes and expand based on capacity demands. This feature allows for significant flexibility in managing storage needs. The scalability is further enhanced by its ability to integrate new nodes automatically without manual effort.

    How are customer service and support?

    Support for Dell PowerScale is never a challenge. There is twenty-four-seven-three-sixty-five support available, including four-hour on-site support for high-priority issues. The on-site engineer will reach the location, review the issue, and work on it within four hours. Hence, I would rate technical support a ten.

    How would you rate customer service and support?

    Positive

    How was the initial setup?

    The initial setup for PowerScale is straightforward and easy. It just requires initial configuration, followed by automated processes to complete the setup. Therefore, I would give it a rating of ten for ease of setup.

    What's my experience with pricing, setup cost, and licensing?

    The price of Dell PowerScale depends on the customer's specific requirements and capacity needs. It is generally considered a costly solution, but its features and capabilities justify the price. It's essential to align the pricing with the business needs and future scalability requirements.

    What other advice do I have?

    If your business demands a highly scalable data solution, including handling multiple edge locations and large amounts of data effectively, Dell PowerScale is a suitable option. It is particularly advantageous for enterprises with specific AI workloads. However, due to its cost, it may not be the best option for mid-range customers or those looking for general-purpose file services.

    I'd rate the solution nine out of ten.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company has a business relationship with this vendor other than being a customer: reseller
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    reviewer1261860 - PeerSpot reviewer
    Manager Broadcast IT Europe at a retailer with 10,001+ employees
    Real User
    Top 10
    Single storage space with enhanced data management operations and an easy setup
    Pros and Cons
    • "The most valuable feature is its single space of storage."
    • "The analytics could be improved."

    What is our primary use case?

    We primarily use Dell PowerScale for storage in our data management operations.

    How has it helped my organization?

    Dell PowerScale has provided us with a single space of storage, which is beneficial for our needs.

    What is most valuable?

    The most valuable feature is its single space of storage.

    What needs improvement?

    The analytics could be improved.

    For how long have I used the solution?

    I have about fifteen years of experience with this solution under different names.

    What do I think about the stability of the solution?

    The stability of Dell PowerScale is very good.

    What do I think about the scalability of the solution?

    The scalability of this solution is good. I would rate it ten on a scale from one to ten.

    How are customer service and support?

    The technical support is excellent. I would rate it ten on a scale from one to ten.

    How would you rate customer service and support?

    Positive

    Which solution did I use previously and why did I switch?

    We used Quantum before switching to Dell. Quantum was not as reliable as we wanted, and it was more difficult to use.

    How was the initial setup?

    The initial setup was easy. I would rate it ten on a scale from one to ten.

    What about the implementation team?

    Our deployment was done in-house.

    What was our ROI?

    There has been no massive ROI in the storage. That said, it met our expectations.

    What's my experience with pricing, setup cost, and licensing?

    The pricing of Dell PowerScale is reasonable. However, it is on the pricier side. There are no additional costs beyond the standard licensing fees.

    What other advice do I have?

    Check out what's on the market and make sure it's right for you. I'd rate the solution nine out of ten.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
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    reviewer2403048 - PeerSpot reviewer
    Data Center Admin at a educational organization with 1,001-5,000 employees
    Real User
    Provides features to deal with reporting issues and offers extra ransomware protection features
    Pros and Cons
    • "The product's scalability feature is super easy to use."
    • "There are some missing features in the product, especially when our company needs to do some tape backup, and we see that the tool doesn't have integration capabilities."

    What is our primary use case?

    I use the solution in my company for unstructured data storage.

    What is most valuable?

    The most valuable features of the solution are Isilon InsightIQ for reporting issues and the extra ransomware protection features.

    In my company, we have lots of huge amounts of data, around several petabytes, so we needed a way to have some responsive clusters with failover. In our company, we also have to give some reports to get some upgrades for the clusters recently as it is easier for us if we can give a look out to the management about how much research is done by us and how much space is required to do research. Our company has several tech people in our research facilities in Germany at the moment, and we have lost a lot of data to ransomware. One of the key features my company expects from the product is that it reduces ransomware attacks.

    Dell PowerScale (Isilon) offers a sense of resilience, cyber resiliency, and security to my organization, especially with the third-party add-ons.

    In terms of the benefits we experienced from the use of the product, I would say that our organization has different researchers. In our company, we have every operating system in use for different workloads. I can imagine that when our company deals with file-sharing features, the tool is way easier to use, and we can perform the procedure smoothly. The tool is also easy to deploy.

    In terms of my experience with Dell PowerScale (Isilon) and its licensing part, cost of implementation, and costs of ownership, I don't have much information because our company has only been using the tool for over a year. The documentation is easy, and the management is easy and fast, so my company has had a really good experience with the tool.

    The cost of ownership of Dell PowerScale (Isilon) is good because our company is able to save a lot of energy, especially in terms of manpower and electricity. My company has managed to get down from four racks to half a rack.

    Dell PowerScale (Isilon) has helped reduce and eliminate data silos, and it has helped our company shut down several single data storages. In our company, we had an old Dell PowerVault MD Storage, and through the PowerScale OneFS cluster, we could shut down a lot of network-attached storage devices. My company wants to consolidate everything into a central data storage and be able to manage our small team.

    Based on the assessment of the tool's flexibility for supporting various data workloads while keeping them protected, I would say that we are in the process of migration. My company is in the process of migrating some video data and so on, but as of now, we use the product's services in the backend for containerization.

    The product has helped reduce overall risk in my company since we just have one cluster to manage. Primarily, it is easier to have an overview and keep the clusters up to date.

    When envisioning the future of our containerized solutions in terms of cloud integration, I see that in Germany considering a fully cloud-based approach can be hard. Mostly, Germans don't like to put any data on the cloud. I believe that users may opt for a private cloud or a hybrid strategy.

    Based on a few key factors and the decision-making process, I would say that my company would choose an environment that offers the most amount of security features for our containerized applications since we have research data while sometimes, we also have data that is used for thesis, so there are areas where we can't afford anyone to get access to our data.

    What needs improvement?

    There are some missing features in the product, especially when our company needs to do some tape backup, and we see that the tool doesn't have integration capabilities. Our company has to buy another third-party software deal with tape backup. 

    It is a little hard to implement Dell PowerScale CloudPools. In our company, we would like to have another storage tier for data access, but it is getting too expensive when it comes to the licensing part of the product.

    Sometimes, it can be bothersome to get through from the first level of support to the second one and from the second level to the third level of support. To deal with a set of similar errors, it would be great if Dell could allow users to skip some support stages. The reason a user may be forced to go through different levels of support can be because there is no automated support available to be offered.

    For how long have I used the solution?

    I have been using Dell PowerScale (Isilon) for over a year. My company is a customer of the tool.

    What do I think about the stability of the solution?

    My company has never had any issues with the stability of the product.

    What do I think about the scalability of the solution?

    The product's scalability feature is super easy to use.

    How are customer service and support?

    My company has used the technical support of the tool. I rate the technical support a ten out of ten.

    How would you rate customer service and support?

    Positive

    Which solution did I use previously and why did I switch?

    My company deals with big companies that offer storage solutions. My company does not have similar products from different vendors, so we deal with different vendors and provide different solutions for different scenarios.

    How was the initial setup?

    The product's initial setup phase was really easy because our company had technicians coming over. I feel the technicians could do better, and so now my company has a new support partner who installs the hardware. At the time our company purchased Dell PowerScale (Isilon), we had a third-party company install the product in our company. Our organization called in a third-party company to introduce us to how to install Dell PowerScale (Isilon). There were some issues after the tool's setup phase that had to be fixed, and so it got quite a little messy because of the aforementioned problems.

    Which other solutions did I evaluate?

    We received several good recommendations from partners of our organization in Germany, after which we dived into Dell PowerScale (Isilon), considering that my company is in the commercial research area, where we have to deal with contracts. My company believes that if we have contracts with Dell, then it would be easier for us to process data. The last time our company upgraded our compute, we entered into another contract with another vendor, which was not good. My company is looking into entering into more contracts with Dell.

    What other advice do I have?

    Considering the product still needs to add a few features, I rate the overall tool a nine out of ten.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
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    Data center admin at Geomar
    Real User
    Helps reduce our organizational risk, supports various data workloads, and is scalable
    Pros and Cons
    • "The most valuable feature of Dell PowerScale is its scalability."
    • "PowerScale is not suitable for virtual environments."

    What is our primary use case?

    We use Dell PowerScale to share data between our Windows, Linux, and Azure systems.

    How has it helped my organization?

    Before Dell PowerScale, we had safe clusters for Linux systems and Windows file servers with separate item storage. Now, we have centralized storage together.

    If we have an AI extension, data can be reordered from unstructured to structured. Scientists travel with a lot of data and ask to put the data in storage and forget about it. So there is a lot of unused data left in the storage.

    PowerScale is flexible in supporting various data workloads while keeping them protected. It includes a lot of security snapshots so if a user accidentally deletes data, we can provide the snapshot for them to restore their lost data.

    PowerScale helps reduce our organizational risk. We have additional security running on PowerScale for added protection. Before PowerScale, we had no security.

    What is most valuable?

    The most valuable feature of Dell PowerScale is its scalability. If we need more storage, we can add more nodes without the need to install anything else. Also, the data compression and deduplication are valuable. The SFA recovery site sync is good.

    What needs improvement?

    We believed that we could share all the data between Windows RTS and Linux RTS but that is not true because we can break the RTS as a system so we must separate the data. This means we have one system but we still have two data paths.

    PowerScale is not suitable for virtual environments. So we use a different solution for our hybrid environments like our VMware clusters. 

    For how long have I used the solution?

    I have been using Dell PowerScale for one year.

    What do I think about the stability of the solution?

    Dell PowerScale is stable.

    What do I think about the scalability of the solution?

    Dell PowerScale is easily scalable.

    How are customer service and support?

    We are supposed to have technical support from Europe, but until now we have only received support from India.

    Which solution did I use previously and why did I switch?

    We previously used Pure Storage. We wanted PowerStore but our other partner offered us PowerScale faster.

    How was the initial setup?

    We ran into an issue deploying PowerScale F900 because of some bugs but with the support, it worked out. 

    What about the implementation team?

    We used a reseller for the implementation. T-Systems from Telecom. Their engineer installed the wrong cable that was not hard enough and we had to break down the switch to replace it. 

    What was our ROI?

    PowerScale hardware is expensive but it consumes less energy making it more efficient. In five years we will see a return on investment compared to other solutions.

    What's my experience with pricing, setup cost, and licensing?


    What other advice do I have?

    I would rate Dell PowerScale eight out of ten. We have scalability and one file system for most use cases but the GUI is terrible. If we are searching for a file we must know the full path. Also, the alerts are not clear enough. 

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
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    PeerSpot user
    Mitch Leigh - PeerSpot reviewer
    Senior System Engineer at Cincinnati children's hospital
    Real User
    Data storage and management system that offers reliability and the ability to share data across multiple channels
    Pros and Cons
    • "PowerScale helped free up our employees' time to focus on other business priorities. There are now automated jobs such as backing up and replicating data, that reduce the footprint we have. Those types of tasks were previously done manually."
    • "Additional metadata reporting would be great. We have to use a separate tool to report on that. We would like to view the age of data and how long it has been since someone has accessed a file."

    What is our primary use case?

    We use this solution to facilitate sharing data access across multiple platforms. We are a children's hospital and have a lot of PHI data that is critical to keep secure. 

    How has it helped my organization?

    One of the benefits that we have seen from our research department is quotas and chargeback. They are able to control costs based on the projects that they're given and the grants that they receive from the state and federal levels. They are able to track the quotas and chargebacks, which is made possible through Isilon.

    Implementing Isilon has removed the previous silos that existed between different teams. Everyone has been able to virtually separate their resources, but still store them physically on the same box.

    PowerScale helped free up our employees' time to focus on other business priorities. There are now automated jobs such as backing up and replicating data, that reduce the footprint we have. Those types of tasks were previously done manually.

    Isilon also makes it possible to delete large amounts of data and fix active directory permissions. Previously, we would have to create scripts and run them manually. It also reduced our risk of data loss and gave us the ability to recover from snapshots and replicated data.

    What is most valuable?

    We have data that is accessed from multiple OS from different models and in departments in our company. The ability to serve up that data to all those different platforms is very useful.

    One of the best features of Isilon is its reliable performance and ability to report on its performance. Reliability is really important in our environment, with a 24/7 shop that serves patients. In many instances, data access is critical.

    Prior to Isilon, we had to access data from multiple different platforms. This solution offers unified storage and the ability to consolidate and migrate data which was a big step forward. It allowed us to cut costs by eliminating multiple platforms, putting it all on one array.

    What needs improvement?

    Additional metadata reporting would be great. We have to use a separate tool to report on that. We would like to view the age of data and how long it has been since someone has accessed a file.

    For how long have I used the solution?

    I have used this solution for eight years. 

    What do I think about the stability of the solution?

    This is a stable solution. 

    What do I think about the scalability of the solution?

    This solution's scalability in an on-premise environment is impressive. We continue to throw large workloads at it and performance has been pretty stable. It has multiple nodes, which is useful when we have outages or code upgrades. We're still able to perform those without interruption of service.

    How are customer service and support?

    The EMC field support is great. They're easily accessible. We have a specific person we call which is invaluable. We are able to open tickets online instead of spending hours on the phone, no matter what day or time. The only challenge we sometimes experience is a language barrier. 

    How would you rate customer service and support?

    Positive

    How was the initial setup?

    The initial setup for this solution is complex. The F900 uses Dell PowerEdge Servers instead of the traditional nodes. We needed to disable memory allocation features on those servers. When we did that, with EMC support, it brought the cluster down and it was down for a couple of weeks. 

    The deployment involved a storage analyst, data center analyst, and EMC staff. The data center analyst handled the power requirements and cabling requirements. There are 15,000 users across multiple sites. 

    This solution requires three people to handle maintenance. Maintenance requires verifying whether jobs are successful, identifying failures, and ensuring that replication is occurring correctly.  We do regular creation and deletion of shares, files, and folders.

    What was our ROI?

    We are able to better handle and reign in budgets by making departments responsible for the data that they are consuming for the grants that they get. The deduplication of data has freed up some of the storage costs that we've traditionally experienced. Some of the newer technology allows us to store more data on less equipment, which means that we're using less footprint in our data center.

    What's my experience with pricing, setup cost, and licensing?

    This solution is priced slightly higher than others on the market but does offer good quality. With this solution's data reduction and compression, we were able to purchase less. Costs have dropped because of the data rate of compression and deduplication.

    Which other solutions did I evaluate?

    We evaluated Pure Storage but their support was unreliable. We need fast and reliable support, and EMC has always proven that when we have an outage, they're there to help us.

    What other advice do I have?

    The user interface is very simple to use. Support is critical when deploying this solution. When we were deploying the F900, there were a lot of problems that were beyond our scope. We frequently needed to touch base with system engineers from EMC. 

    I would rate this solution a nine out of ten.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
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    Updated: February 2025
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    NAS File and Object Storage
    Buyer's Guide
    Download our free Dell PowerScale (Isilon) Report and get advice and tips from experienced pros sharing their opinions.