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Geo-computing Manager at a energy/utilities company with 201-500 employees
Real User
Easy to manage, consolidates disparate storage products, and improves operational efficiency
Pros and Cons
  • "Our users are able to easily roll back snapshots without going through IT."
  • "The management and monitoring tools comprise a disparate suite of products and the roadmap is very unclear. We've got four different products that look after the Isilon, management-wise, and it's a bit of a mess."

What is our primary use case?

Our primary use case is unstructured file storage. It is pretty simplistic and architected in a very simple way.

The product centralizes all of our subsurface digital data. It also includes normal PDFs and Word documentation that we have. 

How has it helped my organization?

Centralizing our data with the Isilon has helped to take the pressure off of our IT department, without having to move around our 32 old file server systems. In general, it has made our operations more efficient.

We use the CloudIQ feature to monitor performance remotely, although it represents a very small part of our storage operation.

Dell regularly adds new features and one of the recent upgrades promised performance improvements, which was a big draw. At this point, I can't confirm whether or not there have actually been any improvements noted. The SyncIQ features are changing dramatically to be a bit more flexible in the future, which is something that I'm keen to see.

This solution allows us to manage storage without managing RAID groups or migrating volumes between controllers. It's not something that took up much time before so it hasn't had a large impact, but it's good that we don't have to do it.

Using this product has enabled us to maximize the business value of our data because now, we can store all of our data in one place. This means that we have the agility of recalling large volumes that we would otherwise have had on hard drives in different places. Initially, we didn't have the storage required to hold all of the data together, and now, it's coming more into play as we look into dashboarding and TIPCO. We can now look at our data as a whole, instead of in little parts that were as such because of limitations we had in storage. 

This solution has helped eliminate data silos. At the moment, we only have subsurface data on the unit and don't have any production data. However, it's helped us to be able to compile our data and expose it to the company. In this aspect, it has stopped data silos.

We have been able to consolidate our workloads, meaning that our storage management has been simplified. Having it all in the same place, not having to expand it all the same, and not having to rejig our backups has made it easier to work with.

What is most valuable?

Our users are able to easily roll back snapshots without going through IT.

An important feature for us is scalability.

This product gives us a backup system with everything online, which is a big win for us.

Having an on-premises solution like Isilon is better for us than a cloud-based solution in terms of both price and performance. Price-wise, moving to the cloud is an unknown cost, as opposed to a known one. Performance is affected by latency because the cloud data center is between 3,000 and 3,500 kilometers away. This distance has a significant effect on latency.

What needs improvement?

The management and monitoring tools comprise a disparate suite of products and the roadmap is very unclear. We've got four different products that look after the Isilon, management-wise, and it's a bit of a mess.

Buyer's Guide
Dell PowerScale (Isilon)
February 2025
Learn what your peers think about Dell PowerScale (Isilon). Get advice and tips from experienced pros sharing their opinions. Updated: February 2025.
832,891 professionals have used our research since 2012.

For how long have I used the solution?

We have been using the Dell EMC PowerScale (Isilon) devices for approximately three years.

What do I think about the stability of the solution?

The stability has been rock solid. We've had two incidents; one of those was its fault and that was in the very beginning. It was resolved within a reasonable timeframe. The other incident was external switching.

So, it's not been without some problems, but in the time we've had it, that's nothing significant.

What do I think about the scalability of the solution?

This product is expandable and it scales well. The scale doesn't change how you administer it. Whether it's a megabyte or a petabyte, it's all the same when it comes to managing it.

We added a node and it is easy to do. We simply asked, paid for it, and it was done. When choosing this product, it was somewhat important that we could start with a few nodes and scale very large.

This product will be able to meet unpredictable future storage needs with ease.

This is being used in a single department with no plans for expansion.

How are customer service and support?

Technical support has been alright and I would rate them an eight out of ten.

Which solution did I use previously and why did I switch?

Prior to having the Isilon, we had multiple file storage systems. We used to have 32 old server file systems and in conjunction with Dell, we came up with this solution as a way to consolidate them into one centralized storage.

Before Isilon, we really didn't have a solution, and now we can focus more on data management rather than storage management. All of our subsurface data was spread over the existing servers. We had an issue where we couldn't go over to terabytes because it affected the backup, so we always had to move data around and some of our projects were starting to span over to terabytes, and that was causing a headache.

With Isilon, we don't have that problem anymore and we're not shifting data around. It's all in one spot. We're not unloading hard drives and loading hard drives onto the system. We just unload them once and keep them there and then they get tiered appropriately.

How was the initial setup?

The initial setup was straightforward. We leveraged Dell entirely to implement it, and it took between two and three days to deploy.

Without the help of Dell's ProDeploy Plus, it would have taken us weeks to deploy.

What about the implementation team?

We used ProDeploy Plus, which is Dell's implementation service that is available at an additional cost.

One storage engineer is suitable for deployment and maintenance.

What was our ROI?

We have seen a return on investment, although intangible.

What's my experience with pricing, setup cost, and licensing?

One of the reasons we chose this on-premises solution is that it's a known cost. In our case, lifting to a cloud-based solution was an unknown cost and in the current environment of tight budgets, having a known cost is a huge benefit.

We paid an additional fee to have Dell's ProDeploy Plus team implement it.

Which other solutions did I evaluate?

We did not evaluate other products in advance of choosing Ipsilon.

What other advice do I have?

This product provides policy-based automation for managing storage, but we don't use automation in our use case. Similarly, it provides support for the S3 protocol but it is something else that we don't use.

In our use cases, the data remains where it is and doesn't go anywhere. We don't use any of the edge or cloud features.

My advice for anybody who is implementing this product is to purchase the extra support from Dell to deploy it. This is what we did and if anybody else is going down that path then I'm sure they'll be fine.

I would rate this solution a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
Yaswanth Yathaluru - PeerSpot reviewer
Sr. Storage & Backup Engineer at a retailer with 10,001+ employees
Real User
Great for creating multiple storage pools; nodes can be scaled without the requirement of extra clusters
Pros and Cons
  • "Ability to scale the number of nodes without having to build additional clusters."
  • "The UID mapping and how to configure mapping-related things is a struggle."

What is our primary use case?

We're using 95% of data for user access and 5% percent for the NFS mount point. We're a startup and customer of Dell. 

What is most valuable?

It's helpful that we're able to scale the number of nodes without having to build additional clusters. We started with a very small footprint and now we have 30 nodes and recently expanded an additional eight nodes on the cluster. We can create multiple storage pools from this if we decide to add a location within the cluster itself.

What needs improvement?

We're struggling to find the NIXI protocol. It's for people needing to access using Windows and Linux. We're struggling with the UID mapping and how to configure mapping-related things. I'm looking at how to map those GIDs and UIDs. 

For how long have I used the solution?

I've been using this solution for four years. 

What do I think about the stability of the solution?

The solution is stable. If it's being used for the NAS protocol, it's very stable.

What do I think about the scalability of the solution?

The solution is very scalable. 

How are customer service and support?

We have direct Dell support only.

How was the initial setup?

The initial setup is straightforward. We have 4,000 users in the company who are accessing the shared drive without any problems. Maintenance can be done by one person. 

What's my experience with pricing, setup cost, and licensing?

We have a five-year contract with Dell. We get new hardware each time we renew the contract and the cost is calculated on a percentage-wise and scalability basis. Every five years, we replace the tech nodes. 

What other advice do I have?

If you're looking for a product to use for an assembly protocol, this is the best solution on the market.

I rate this product nine out of 10. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Dell PowerScale (Isilon)
February 2025
Learn what your peers think about Dell PowerScale (Isilon). Get advice and tips from experienced pros sharing their opinions. Updated: February 2025.
832,891 professionals have used our research since 2012.
Works at Government of Nova Scotia
Real User
Primary file storage solution that offers a seamless and consistently reliable experience for users
Pros and Cons
  • "PowerScale has made it extremely easy to scale file data across our organization. We have two implementations of Isilon. One is a replica of the other. When scaling, we add nodes to each location and expand the cluster. The process is straightforward."
  • "It would be nice to see tools like Superna Eyeglass built into PowerScale."

What is our primary use case?

We use this solution for the primary file storage for our organization for both the government and health department of Nova Scotia. We use the data domain for backup along with Isilon for our file storage.

How has it helped my organization?

This solution offers flexibility in supporting various data workloads and is very easy to work with. It is our go-to solution for all data storage. It is stable, it runs in the background and our users are barely aware that it exists. It operates seamlessly and this is the biggest benefit for our business. 

PowerScale has made it extremely easy to scale file data across our organization. We have two implementations of Isilon. One is a replica of the other. When scaling, we add nodes to each location and expand the cluster. The process is straightforward.

We have eliminated the need for any silos in our data center using this solution. It has also freed up our employees' time to focus on the other business priorities because it is easy to manage and add nodes when necessary. Replication works seamlessly. We are able to meet all of our auditors and governance requirements.

What is most valuable?

The way it scales easily, is easy to use and its security are the most valuable features. 

What needs improvement?

It would be nice to see tools like Superna Eyeglass built into PowerScale.

For how long have I used the solution?

I have been using this solution for ten years. 

What do I think about the stability of the solution?

This is a stable solution. 

What do I think about the scalability of the solution?

This is an easy solution to scale. 

How are customer service and support?

The solution's service and technical support are excellent. I would rate them a ten out of ten. 

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

Many years ago, before Dell, we used a solution for file sharing and office servers. We moved to storage area networks, and the transition to Dell seemed like the right move. 

How was the initial setup?

The initial setup was straightforward. We did receive some assistance from Dell for the setup and they continue to assist us with maintenance on a regular basis.

What about the implementation team?

A reseller assisted us with the implementation. They were excellent. To deploy this solution, we did not require more than our existing operational staff. These three team members take care of storage and backup.

What was our ROI?

Our biggest ROI in using this solution is the ease and centralization of management. This has freed up team members to focus on other tasks in the data center.

What's my experience with pricing, setup cost, and licensing?

The pricing for this solution is reasonable. 

Which other solutions did I evaluate?

We evaluated a lot of other alternatives and this solution came out on top. 

What other advice do I have?

I would recommend this solution to others. 

I would rate it a ten out ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Anil Rahulwar - PeerSpot reviewer
Storage Engineer at Movate
MSP
Top 5Leaderboard
Suitable for a small environment and offers good features like SmartConnect
Pros and Cons
  • "Dell PowerScale has the SmartConnect and SmartConnect Pro features. That's why I like the product."
  • "The improvement should be in AI. Everything is going towards AI."

What is our primary use case?

I've worked on multiple cases, like cache, performance, and application cases.

What is most valuable?

Dell PowerScale has the SmartConnect and SmartConnect Pro features. That's why I like the product.

Dell is an expansive product. Everyone has a Dell product.

What needs improvement?

The improvement should be in AI. Everything is going towards AI. If they improved the AI features, it would be easier for customers to handle.

If some customers have expired products and cannot renew them, Dell should provide knowledge-based articles to help them handle issues like replication, node issues, or hardware issues. They have storage admin engineers who can handle it.

AI could also help with things like searching.  For example, if I want Anil's profile, I should be able to see everything on the screen. AI could also help with common issues like performance issues. If you type "performance issues" into their portal, it should tell you what needs to be checked, what shouldn't be checked, and where to check it, whether the issue is from the storage end, the host end, or the switch end.

Dell can improve in terms of support. Dell hires freshers who don't have much experience. They should resolve issues faster. At Accenture, we reach out to customers within 15 minutes if they have any issues.

For how long have I used the solution?

I worked with it for five years. In 2019, Isilon was changed to PowerScale.

What do I think about the scalability of the solution?

Scalability is very good in terms of Dell products.

How are customer service and support?

The tech support is good.

How would you rate customer service and support?

Neutral

How was the initial setup?

It requires more manpower for the installation. More than two people are needed for the process. 

It takes around four hours for a full deployment. It is easy to integrate with other systems.

It will require some maintenance. It depends on the hardware.

What was our ROI?

Users can save time and money with PowerScale. There is around 15% to 20% time savings.

What's my experience with pricing, setup cost, and licensing?

Dell products are expensive. They are more expensive than other competitors.

What other advice do I have?

Overall, I would rate it an eight out of ten. If you have a small environment, I can recommend Isilon PowerScale.

I would recommend it to others because Dell is a very good company, and we can blindly trust Dell products. It's number five, I think, or six in a global ranking.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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PeerSpot user
reviewer2403468 - PeerSpot reviewer
Division of Administration at a government with 11-50 employees
Real User
Top 20
Helps reduce costs, protect data, and scale seamlessly
Pros and Cons
  • "Dell PowerScale overall is easy to use."
  • "The price always has room for improvement."

What is our primary use case?

We are migrating all of the state agencies' data into one environment, onto Dell PowerScale, and doing the cluster environment to have redundancy with backups to restore and move data faster. Some of the agencies were using old equipment and since the change, they have seen a huge uplift in performance related to retrieving data, security, and locking data down. 

How has it helped my organization?

Dell PowerScale has helped reduce our costs. Most state agencies were using old equipment that cost a lot of money. With Dell PowerScale they can migrate their data and pay per gig pennies on the dollar compared to their old systems. Dell PowerScale has saved the state money.

PowerScale allows us to get granular with users' access and protection of their data. I have not gone through all the features but everything is protected as far as the permission we give through the PowerScale app that enhances the internal audit features that we need for compliance with the state.

PowerScale has helped reduce our overall risk. I review the audit reports annually and since we have been using PowerScale, the reports come back almost clean because PowerScale passes all the vulnerability and security tests.  

What is most valuable?

Scaling up with Dell PowerScale is easy. We can add more nodes when needed. Dell PowerScale overall is easy to use. 

What needs improvement?

The price always has room for improvement.

For how long have I used the solution?

I have been using Dell PowerScale for two years.

What do I think about the scalability of the solution?

We replaced the Dell PowerScale H500 with the F900 almost seamlessly. We brought a new rack and migrated the data to the new cluster. I was amazed at how fast it was completed. We migrated 12 agencies over from the old cluster in under 15 hours. With the older platforms, it would take us days to migrate that volume of data.

How are customer service and support?

The technical support is good. I had a few minor difficulties understanding some of the advice being offered because of the support person's accent but my concerns were addressed immediately. They are responsive. When we submit an SR, we get a callback or email immediately. 

How would you rate customer service and support?

Positive

What was our ROI?

Some of our agencies used old equipment and saw a great upside to migrating to PowerScale. It saved them money. 

What's my experience with pricing, setup cost, and licensing?

Dell PowerScale is expensive on the start-up side but we can recoup those costs quickly by not having to reapply the savings to other equipment.

What other advice do I have?

I would rate Dell PowerScale nine out of ten for its ease of use.

We only have one cluster in one location but our users are all over the state.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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PeerSpot user
YannisAlexandris - PeerSpot reviewer
Senior Technical Consultant at Amplus
Reseller
Top 10
Addresses the customer's need for a global rather than discrete file system

What is our primary use case?

We use the solution to organize the data structure. Some of its applications are geared towards companies in the oil and gas sector. For instance, it supports SIP solutions that conduct scanning and comprehensive Seismographic analysis. Additionally, other customers include broadcast companies with vast historical assets. Essentially, they aim to manage their content libraries efficiently. It primarily focuses on data management and storage solutions.

How has it helped my organization?

PowerScale addresses the customer's need for a global rather than discrete file system. It resolves performance issues and offers comprehensive support. PowerScale needs more expansion regarding solutions such as HSM or integration with tape libraries.

What is most valuable?

Dell has pairing and utilizes optical services within the same infrastructure. This means utilizing services from the same infrastructure for internal file system needs and providing access to the public.

What needs improvement?

The solution should improve its pricing and features.

For how long have I used the solution?

I have been using Dell PowerScale (Isilon) as a consultant and reseller for seven years.

What do I think about the stability of the solution?

The product is stable.

What do I think about the scalability of the solution?

The solution is scalable and is suitable for enterprise customers.

How are customer service and support?

Support is very good.

How would you rate customer service and support?

Positive

What's my experience with pricing, setup cost, and licensing?

IBM is cheaper than Dell PowerScale.

What other advice do I have?

The maintenance depends on the time you are willing to invest in learning about the platform. It varies for each individual, and if you have people eager to learn, it can make a significant difference.

IBM built its sources of disk management which control costs. They don't rely on purchasing from vendors. For example, Dell PowerScale doesn't manufacture the disks; instead, they source them from suppliers or engage in patching. They do not produce the disks themselves; they procure them.

IBM can utilize gateways that offer a similar file system to PowerScale. These gateways provide both block storage and file services. This is different from PowerScale because when purchasing PowerScale, you acquire building blocks including CPU and memory. This configuration lacks the flexibility to adapt to various infrastructures. While this setup can be configured, it may pose limitations.

You can customize security settings within the tool, including access and file-level permissions. This focuses on enabling 'write once' capabilities, making it challenging to alter data without appropriate authorization. It would be impossible to tamper with unless an individual gains access by obtaining administrator credentials.

Overall, I rate the solution an eight out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
PeerSpot user
Steven Siu - PeerSpot reviewer
Senior Systems Engineer at a media company with 51-200 employees
Real User
Top 10
A stable solution that can be used for SMB-based storage and NFS-based storage
Pros and Cons
  • "The most valuable feature of the solution is its performance."
  • "The solution’s interface and pricing could be improved."

What is our primary use case?

We use Dell PowerScale for SMB-based storage and NFS-based storage.

How has it helped my organization?

Dell PowerScale allows us to consolidate multiple storage units into a single storage unit.

What is most valuable?

The most valuable feature of the solution is its performance.

What needs improvement?

The solution’s interface and pricing could be improved.

For how long have I used the solution?

I have been using Dell PowerScale (Isilon) for six months.

What do I think about the stability of the solution?

I rate Dell PowerScale a nine out of ten for stability.

What do I think about the scalability of the solution?

I rate Dell PowerScale an eight out of ten for scalability.

Which solution did I use previously and why did I switch?

We previously used NetApp. We switched to Dell PowerScale because NetApp's support was expensive, and we were looking for something more powerful and flexible. Dell PowerScale is the solution that meets our needs.

How was the initial setup?

The solution’s initial setup is straightforward.

What was our ROI?

The solution's performance allowed us to shrink our workflow by about two times. We are a media and payment business. A lot of our workflows are video-based, and we store backups to a second system. With Dell PowerScale, we already see performance increases by almost twofold.

What's my experience with pricing, setup cost, and licensing?

Dell PowerScale is an expensive solution compared to other products like Qumulo.

Which other solutions did I evaluate?

Before choosing Dell PowerScale, we evaluated Qumulo and a new version of NetApp.

What other advice do I have?

I suggest users talk to someone who has actually used Dell PowerScale and has experience with it. Dell PowerScale has a more integrated interface. Compared to the interfaces of the newer generations of storage like Qumulo, Dell PowerScale has a comparatively older-looking interface. Apart from that, the solution is fine.

Overall, I rate Dell PowerScale an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Paolo Corecco - PeerSpot reviewer
Solution Consultant at Swisscom
Real User
Reliable, good support, and integrates well
Pros and Cons
  • "The most valuable feature of Dell PowerScale (Isilon) integration with other solutions because of the standard file system protocol."
  • "Dell PowerScale (Isilon) could improve the load distribution capability. For example, in some cases, the system load is not distributed automatically on all the nodes but is concentrated only on one. You have a peak request on only one node and the others don't do anything."

What is most valuable?

The most valuable feature of Dell PowerScale (Isilon) integration with other solutions because of the standard file system protocol.

What needs improvement?

Dell PowerScale (Isilon) could improve the load distribution capability. For example, in some cases, the system load is not distributed automatically on all the nodes but is concentrated only on one. You have a peak request on only one node and the others don't do anything.

In an upcoming release, the solution should have security features embedded, not external software.

For how long have I used the solution?

I have been using Dell PowerScale (Isilon) for approximately nine years.

What do I think about the stability of the solution?

Dell PowerScale (Isilon) is a reliable solution.

What do I think about the scalability of the solution?

Dell PowerScale (Isilon) is scalable. It is easy to expand capacity.

Most of our customers are enterprise-sized companies and the solution is suitable only for companies with a lot of data. For example, you can have a start-up company dealing with a large amount of data, but only have 10 people working on it. In this case, you will need a solution with this capability.

How are customer service and support?

I am satisfied with the support.

How was the initial setup?

If you have used the solution previously then the initial setup of Dell PowerScale (Isilon) is easy, if not then it is difficult. If you have good planning and preparation then the implementation can take two to three days.

What about the implementation team?

We do the implementation of this solution for our customers.

What's my experience with pricing, setup cost, and licensing?

The price of Dell PowerScale (Isilon) is reasonable.

What other advice do I have?

My advice to others is they should work with a provider that knows the solution well and the features in order to implement it correctly.

This is a good solution but it is not always the best choice, it depends on the use case.

I rate Dell PowerScale (Isilon) an eight out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Buyer's Guide
Download our free Dell PowerScale (Isilon) Report and get advice and tips from experienced pros sharing their opinions.
Updated: February 2025
Product Categories
NAS File and Object Storage
Buyer's Guide
Download our free Dell PowerScale (Isilon) Report and get advice and tips from experienced pros sharing their opinions.