I use the solution in my company for our customers who are from the media, and as per the vendor, I can say that the tool is scalable for data storage.
Information Technology Technician at Lac Viet Computing
Offers high availability and high storage capacity
Pros and Cons
- "The most valuable feature of the solution is the unlimited scalability. The tool has high availability and high storage capacity."
- "The support offered by the product is an area of concern where improvements are required."
What is our primary use case?
What is most valuable?
The most valuable feature of the solution is the unlimited scalability. The tool has high availability and high storage capacity. The tool also offers flexibility in connection.
My company uses the tool's basic features, and some of our organization's customers moved to the product after seeing its functionalities. Our customers only use the scalability offered by the product for storage purposes, along with whatever the vendor provides as an extension for the tool.
What needs improvement?
As the product is used for basic purposes, there are not many areas in the tool that require improvement. The product is just fine for now. My company does not use many of the features of the product. I can tell what my customers want to improve in the product, and I believe that they don't want anything to be changed in the solution.
The support offered by the product is an area of concern where improvements are required. My customers don't receive much support. The support has slowed down a bit. For Vietnam, the support has to be worked on since it is slow in our country.
For how long have I used the solution?
I have been using Dell PowerScale (Isilon) for three years. My company has a partnership with Dell.
Buyer's Guide
Dell PowerScale (Isilon)
January 2025
Learn what your peers think about Dell PowerScale (Isilon). Get advice and tips from experienced pros sharing their opinions. Updated: January 2025.
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What do I think about the stability of the solution?
It is a stable solution. We don't have issues so much with the stability part. Stability-wise, I rate the solution a nine out of ten.
What do I think about the scalability of the solution?
Scalability-wise, I rate the solution a ten out of ten.
My company's customers are from the media involved in games and movies.
For scalability, there is just a need to connect to the right connections.
My company's clients are medium-sized businesses.
How are customer service and support?
The solution's technical support team is slow in Vietnam. I rate the technical support a six out of ten.
How would you rate customer service and support?
Neutral
How was the initial setup?
The product's initial setup phase is taken care of by the engineers from the product side, so my company does not have much experience in it. My company gets a deployment service from Dell, so we don't need to configure anything as everything is already configured. We just need the information for the configuration, though it is all completed for me.
The solution is deployed on the private cloud.
The solution can be deployed in a day.
What's my experience with pricing, setup cost, and licensing?
The product cost is affordable. It was not very high and not too cheap.
What other advice do I have?
Speaking about the integration part, just mapping the NIS server is enough. An NIS server can be integrated with the tool, making it possible to share parts with the client.
In the media, there is a need to switch files without connecting to the internet, so on the website, they don't use much of anything. Customers move the data to Dell PowerScale, especially the things they can't just use over the internet. We don't use AI for now.
The biggest benefits experienced by the users of the product revolve around the fact that the tool offers scalability.
I can recommend the tool to others.
If you have more data to store and need to scale up, then I recommend that you use Dell PowerScale (Isilon).
I rate the tool an eight out of ten.
Which deployment model are you using for this solution?
Private Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer:
Last updated: Jul 10, 2024
Flag as inappropriateLead Infrastructure Architect at a transportation company with 10,001+ employees
Flexible and helps reduce risks with good cyber security
Pros and Cons
- "Our main goal is to do disaster recovery with whatever solution we use and Isilon makes it pretty simple to replicate those workloads over to our secondary data center."
- "If they integrated some functions, as they have on Data Domain with a cyber recovery vault, it would be ideal."
What is our primary use case?
The solution provides file-based access for everyone. It's a simplified platform for user-based access to files. It's also very simple to do data center replication for disaster recovery with Isilon.
How has it helped my organization?
It's hard to think back to the beginning when we actually got it and how it helped us improve. Of course, it is leaps and bounds over any Windows-based file share that may have existed back in the early 2000s. However, it's really helped engineers manage and maintain it. It's a very simple platform to work with.
What is most valuable?
The file-based dumping for SQL backups is great. We use that fairly heavily, especially with the flash-based nodes on Isilon. It's been our go-to platform for user-based file access.
The solution's flexibility for supporting various data workloads while keeping them protected is great. We integrate and have Avamar-based backups with Isilon. The protection is great.
Our main goal is to do disaster recovery with whatever solution we use and Isilon makes it pretty simple to replicate those workloads over to our secondary data center.
Cyber security, including ransom protection, is good. We haven't really leveraged a lot of those features as we should. We know that they're there and we work with our partners to help us implement those pieces for us.
The impact PowerScale has had on our organization's storage efficiency is positive. It's tough to talk about efficiency, as we love using it and we dump everything into it. What it retains gives us a great DD compression on the array. We find ourselves overusing it, however, we do have it plugged into Cloud IQ. That helps us with alerts to let us know when we're getting close to our thresholds for capacity.
PowerScale has helped us free up our employees' time to focus on other business priorities. They're not spending a lot of their time managing user files. Everything's managed from the array itself.
PowerScale helped reduce our overall risk. It helped us reduce our overall risk mainly due to the fact that we're replicating between data centers. We don't have to worry about a single point of failure within our data center. I can check on the health of our arrays really at any time with CloudIQ, and everybody sleeps better at night.
What needs improvement?
If they integrated some functions, as they have on Data Domain with a cyber recovery vault, it would be ideal. They have immutable snaps that they can leverage, however, it would be nice to have something folded in with CyberSense where we could detect points in time when we need to do recovery for anything that may be compromised.
For how long have I used the solution?
We've had Isilon for many generations. I'd say we've used it for the last eight to ten years.
What do I think about the stability of the solution?
We have had issues with internal load balancing between some of the shelves. That is an ongoing issue that support is trying to address. We're still waiting on a resolution for that, but that's really been our only issue with the stack that we have.
How are customer service and support?
We haven't had any issues with technical support.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
In terms of what we used before, I can't remember that far back. If we did it was probably some sort of Windows-based file share that was all manual controls. It's hard to compare what we used in the past as we did not switch from another vendor.
How was the initial setup?
I was not directly involved with the initial development of the solution. My involvement was just the management of the storage engineers managing the system. We like to keep everything in the Dell ecosystem so it was easy enough for us to turn it over to the storage engineers.
It wasn't complex at all. Even the upgrades and controllers that we've done have been pretty straightforward, however, we've got two guys today that manage the environment.
It's deployed across two data centers.
The solution does require maintenance. We do continuous controller updates and the like, however, we do it in conjunction with support.
What was our ROI?
We have seen ROI, however, it's tough to compare since we haven't really looked at other platforms. It's been easier for us to use the platform we have.
What's my experience with pricing, setup cost, and licensing?
The price is reasonable. The ease of use with the array and the functions that we get from it still seems to be better than other products that are on the market today.
What other advice do I have?
I'd rate the solution eight out of ten. It's still great, however, there are some internal issues that need to be resolved. That said, I understand it's always under continuous development.
I would advise potential users to not focus on the price tag right away. I know there are other cheaper solutions, however, they may not have the functionality that Isilon has and the same tie-ins that you'll get with the Dell ecosystem with features like Data Domain and Avamar, et cetera.
Which deployment model are you using for this solution?
Private Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
Dell PowerScale (Isilon)
January 2025
Learn what your peers think about Dell PowerScale (Isilon). Get advice and tips from experienced pros sharing their opinions. Updated: January 2025.
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Technical Project Manager at a tech services company with 201-500 employees
Easy to expand, helps consolidate data storage, and offers great support
Pros and Cons
- "I don't have to rebuild the cluster to add a node."
- "That said, for the other security features, it would be helpful if Tenable - and I know it's outside the scope of this question itself - had Isilon-specific plugins."
What is our primary use case?
It was a good fit for the system that we put in, as far as the amount of secondary data that was going to be generated on our system. Not only did it have the capacity for everything, but it also had the scale-up and scale-out features. We needed expansion without having to reimage the system. The larger we scaled it out, the better IOP and the bandwidth. It checked all of the boxes in terms of what we really wanted to hit for a tier-two storage system.
What is most valuable?
I just heard my SME today say OneFS is the best feature of the whole solution. The continuum improvements that OneFS has kept within the industry and kept up with standards, the ease at which it can be deployed, and the ease at which it can be upgraded, all are key features of this system.
A key feature that I love is scalability. I don't have to rebuild the cluster to add a node. It can be scaled up and out without taking my system down.
PowerScale helps consolidate data storage and multiple applications into a single platform for easier manageability. As an example, I’d probably use the scenario of when I ingest data from a partner, and then I use the capabilities within Isilon to distribute the data across the other clusters in my enterprise. While we like to think that we're running an enterprise environment, their definition of enterprise and my definition of an enterprise are not the same. The idea here is, that I'm able to take in data from one organization at one cluster, and then use the smart features and the other features of Isilon, one of the best-operating systems, to redistribute that data to any other cluster that needs it.
The impact PowerScale had on our company's storage efficiency has been really good. I just recently saw a report on this a few weeks ago. We're actually doing really well as far as compression and deduplication go. We've over-bought compared to capacity based on the deduplication and compression that we're getting out of the system right now.
We really overbought on capacity. We have sites that are only 20% used. Then again, that goes back to the de-duplication and compression we're getting out of Isilon. They should be at 45% to 50% consumption at this point. The deduplication and compression, however, are working well. We're only using 20% of the capacity. I'll have a hard time when I go on a life cycle lease and I will have a very hard time convincing leadership that I still need the capacity. When they start reading and seeing these reports, it'll create a problem for me as I’ll have to justify it. However, to be clear, it's a good problem to have.
PowerScale has helped free up our employees' time to focus on other business priorities. We were able to do things like due diligence and research on InsightIQ and DataIQ and were able to do product comparisons while not having to worry about Isilon. It's freed up the cycles on those guys really well. I've got them to a point now where I'm cross-training them into Avamar.
PowerScale has helped reduce our overall risk in that it's dependable. The data is always going to be there. I don't have to worry about my end users. It has reduced risk across the entire enterprise.
What needs improvement?
In terms of PowerScale's cybersecurity, including its ransomware protection, considering the environment that we're in, I don't have to really worry about ransomware. That said, for the other security features, it would be helpful if Tenable had Isilon-specific plugins. That's what I'm looking for. If Tenable had specific Isilon plugins, when they do compliance scans, that would be ideal. Right now, the only plugins being used are the BSD plugins. When they scan across Isilon, they come back with all kinds of security findings which are false positives that my team then has to go and chase down. As far as Isilon security is concerned, it’s lovely. As far as being able to prove it, it’s not so lovely. I don't know if there's a partnership between Tenable and Dell that maybe we can bridge the gap on that one.
A recent development is, that there's a key feature coming out in OneFS 9.3, however, when you then try to get to 9.3 or 9.4 of the OneFS, it's been pulled from the download of the Dell website and we're referring back to 9.2.1 as the target code. The feature I'm looking for is in 9.3. If it's not going to be available to download, they should stop telling me about it.
For how long have I used the solution?
We've used the solution for six years.
What do I think about the stability of the solution?
The stability is awesome. There are a few drives every now and again, however, with the product itself, we haven't had any issues with it.
How are customer service and support?
Dell's support for PowerScale is awesome. It's probably, one of the best SEs that I've had in recent history is my PowerScale SE. If there's something I need or information that I'm looking for, I know exactly who to go to. They're really responsive. It's really cool.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
This was a greenfield build. Isilon and PowerScale are what we put in from the very beginning.
How was the initial setup?
I was not involved in the initial setup or deployment of this solution. My understanding is that it was pretty straightforward. We had a little bit of a rough spot when we went to do a OneFS upgrade, however, that's due to putting in hardening. When we had to back it off to do the upgrade, the hardening didn't back out as easily as it went in. That created some snafu and we ended up undoing all of the hardenings across the board. We created our own scripts to do it and it was much easier to manage.
When we deployed just PowerScale. Every PowerScale installment went with a complete stack, that included the switching, the server-side, the VMware, and everything that went along with building a stack. Isilon only occupied about three or four days' worth of a six-week installment period. It was pretty easy on a per-installation basis.
What was our ROI?
We've seen ROI in terms of time. We're also implementing the new version of vROps in which we can see the cost of our different applications, and how they use the different features.
From a time perspective, I have seen a return on investment in just the fact that I can take people now and redirect them to other products. I'm not going to reduce staff, however, I am going to redirect to other product lines. I have one guy that went from being our storage SME to probably one of my top guys, as far as VMware is concerned as well. It's worked out nicely.
What's my experience with pricing, setup cost, and licensing?
The licensing is great. I'm not aware of the price point. As I was just telling my crew today that our job is to come up with solutions, not worry about the price. That's the management's problem to worry about the cost. If they don't like the cost, they'll come back and tell us to find another solution. Up to this point, I'd say the price point is okay.
Which other solutions did I evaluate?
We did evaluate other options. I couldn't say exactly which ones. I wasn't necessarily on the program when they did the evaluation, and therefore, I don't know what products were evaluated. That said, there was an evaluation period done.
What other advice do I have?
In terms of versions, we have a mix of X410 and H500.
I’m not sure of the solution's flexibility for supporting various data workflows while keeping them protected. I would have to refer to my SME on that one. I don't really have feedback on that.
Speaking from a point where I don't know how much money we have invested, from productivity, stability, and ease of management perspective, I would absolutely 100% back it up every time. It's never provided a hiccup. Of all the components in our IT system, it's probably the least troublesome. It has been a workhorse and solid since the day we put it in.
I'd rate it eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Senior Systems Administrator at a insurance company with 501-1,000 employees
Helps consolidate data storage, great for an SMB, and NFS file exports and offers cybersecurity
Pros and Cons
- "It's easy to manage. The web UI is very intuitive, and there's CLI also that you can use to manage it."
- "We used to have a chat feature available on the support site. It's not available to us anymore."
What is our primary use case?
The product allows us to handle NFS file systems with SMB shares. It's object-oriented as well.
What is most valuable?
Our major use is for SMB and NFS file exports for the open systems area. Both are heavily used in our company.
PowerScale is used across different platforms to help consolidate data storage and multiple applications into a single platform. We have file systems that are both NFS, and they are being shared with our open systems. However, some are also SMBs, so they can get to it from their Windows systems as well. It's very helpful for our applications.
PowerScale cybersecurity, including its ransom protection, is very important to our organization. I've got a session coming up where I'm going to learn more about that. We had a presentation on that at my work with our technical support group.
The solution in general has allowed us to move off of multiple Windows boxes where they had huge data stores, and we migrated it to the Isilon. There is just one point of contact there. It's made it easier and more cost-effective.
PowerScale has helped free up our employees' time to focus on other business priorities, however, it's hard to assess an exact number.
It's easy to manage. The web UI is very intuitive, and there's CLI also that you can use to manage it.
What needs improvement?
I'm happy with the product the way it is, however, I like the improvements that always come out with the new 1FS code upgrade.
Technical support could be improved. Whenever we have a hiccup, we'd like to get it fixed maybe quicker.
For how long have I used the solution?
I've been using the solution for about six years.
What do I think about the stability of the solution?
The solution is stable.
What do I think about the scalability of the solution?
We have 800 people using the solution.
In terms of increasing usage, we're not going to implement it elsewhere, however, we always have new employees coming on.
How are customer service and support?
Technical support varies depending on the person you get.
We used to have a chat feature available on the support site. It's not available to us anymore. We tried to use it and it comes up saying, "No one is available."
It used to be easy. We would get on the chat and we could solve something within an hour. Now, we have to open an SR and wait for somebody to get back to us.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We previously used an EMC product, however, I don't remember what it was called. It might have been Virtual Gateway or something like that. We use that as a front end to VMAX storage. There was newer technology which was why we made the switch.
How was the initial setup?
We have the solution deployed in two locations, in our production data center, and in another disaster recovery data center. We're syncing data between the two and it's used by all our employees. That's where their personal drives are, along with corporate drives and departmental drives, that are off this storage as well.
There are three of us that maintain the solution. It's not a lot of work once it's all set up and running.
What was our ROI?
We have seen a return on investment in terms of the amount of storage that we have. There are a lot of things watching it, it's very helpful.
What's my experience with pricing, setup cost, and licensing?
I'm not really involved with the pricing.
What other advice do I have?
Our company is a customer.
We're not using it in the cloud. We are starting to get into the cloud a little bit in our business. We're heavily using it for the NFS and SMB shares.
I'm not sure whether it reduced our risk or not.
We just recently upgraded our Isilon nodes to the new PowerScale nodes.
I'd rate the solution eight out of ten.
I'd advise other users that it is cost-competitive. There are other solutions out there. This has an all-flash option as well. If you need the speed without the old flash, that's available as well. However, we have hybrid models of it.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Sales Engineer at a government with 11-50 employees
Data storage solution that provides an easy way to manage unstructured data
Pros and Cons
- "This has been a valuable solution for our business overall. It offers business continuity and replication features."
- "The legacy file system for Epsilon didn't scale into the cloud and didn't have a separate OS. It would be key if this was made possible."
What is our primary use case?
We are an integrator. The main challenge our customers have had with this solution is the unstructured data they have coming in.
How has it helped my organization?
PowerScale is flexible in supporting various data workflows and custom applications, from legacy equipment to newer functionalities.
The solution's cyber security and ransomware protection are definitely a plus. Some of the other key benefits include performance, availability, and being able to have a data lake. It offers a single repository for multiple storage types with access at multiple points.
PowerScale has the ability to scale data across our business, predominantly in an on-premises environment. We are able to scale to different segments within divisions.
This solution is able to create efficiencies in data storage and provide better control of data environments with an easy-to-use interface.
What is most valuable?
This has been a valuable solution for our business overall. It offers business continuity and replication features.
PowerScale helps our clients consolidate data storage and multiple applications onto a single platform for easier manageability. By doing this, overall performance is improved and data is better protected.
What needs improvement?
The legacy file system for Epsilon didn't scale into the cloud and didn't have a separate OS. It would be key if this was made possible.
For how long have I used the solution?
We have used this solution for four years.
What do I think about the stability of the solution?
This is a very stable solution and we have not experienced any outages.
What do I think about the scalability of the solution?
This is a scalable solution.
How are customer service and support?
The customer support for this solution is excellent.
How would you rate customer service and support?
Positive
Which other solutions did I evaluate?
We evaluated NetApp.
What other advice do I have?
This solution is scalable, fast, and reliable. With the new NVMe technology that has been built into it and the bleeding edge of switches and NVMe, I would definitely recommend this solution.
I would rate this solution a ten out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Geo-computing Manager at a energy/utilities company with 201-500 employees
Easy to manage, consolidates disparate storage products, and improves operational efficiency
Pros and Cons
- "Our users are able to easily roll back snapshots without going through IT."
- "The management and monitoring tools comprise a disparate suite of products and the roadmap is very unclear. We've got four different products that look after the Isilon, management-wise, and it's a bit of a mess."
What is our primary use case?
Our primary use case is unstructured file storage. It is pretty simplistic and architected in a very simple way.
The product centralizes all of our subsurface digital data. It also includes normal PDFs and Word documentation that we have.
How has it helped my organization?
Centralizing our data with the Isilon has helped to take the pressure off of our IT department, without having to move around our 32 old file server systems. In general, it has made our operations more efficient.
We use the CloudIQ feature to monitor performance remotely, although it represents a very small part of our storage operation.
Dell regularly adds new features and one of the recent upgrades promised performance improvements, which was a big draw. At this point, I can't confirm whether or not there have actually been any improvements noted. The SyncIQ features are changing dramatically to be a bit more flexible in the future, which is something that I'm keen to see.
This solution allows us to manage storage without managing RAID groups or migrating volumes between controllers. It's not something that took up much time before so it hasn't had a large impact, but it's good that we don't have to do it.
Using this product has enabled us to maximize the business value of our data because now, we can store all of our data in one place. This means that we have the agility of recalling large volumes that we would otherwise have had on hard drives in different places. Initially, we didn't have the storage required to hold all of the data together, and now, it's coming more into play as we look into dashboarding and TIPCO. We can now look at our data as a whole, instead of in little parts that were as such because of limitations we had in storage.
This solution has helped eliminate data silos. At the moment, we only have subsurface data on the unit and don't have any production data. However, it's helped us to be able to compile our data and expose it to the company. In this aspect, it has stopped data silos.
We have been able to consolidate our workloads, meaning that our storage management has been simplified. Having it all in the same place, not having to expand it all the same, and not having to rejig our backups has made it easier to work with.
What is most valuable?
Our users are able to easily roll back snapshots without going through IT.
An important feature for us is scalability.
This product gives us a backup system with everything online, which is a big win for us.
Having an on-premises solution like Isilon is better for us than a cloud-based solution in terms of both price and performance. Price-wise, moving to the cloud is an unknown cost, as opposed to a known one. Performance is affected by latency because the cloud data center is between 3,000 and 3,500 kilometers away. This distance has a significant effect on latency.
What needs improvement?
The management and monitoring tools comprise a disparate suite of products and the roadmap is very unclear. We've got four different products that look after the Isilon, management-wise, and it's a bit of a mess.
For how long have I used the solution?
We have been using the Dell EMC PowerScale (Isilon) devices for approximately three years.
What do I think about the stability of the solution?
The stability has been rock solid. We've had two incidents; one of those was its fault and that was in the very beginning. It was resolved within a reasonable timeframe. The other incident was external switching.
So, it's not been without some problems, but in the time we've had it, that's nothing significant.
What do I think about the scalability of the solution?
This product is expandable and it scales well. The scale doesn't change how you administer it. Whether it's a megabyte or a petabyte, it's all the same when it comes to managing it.
We added a node and it is easy to do. We simply asked, paid for it, and it was done. When choosing this product, it was somewhat important that we could start with a few nodes and scale very large.
This product will be able to meet unpredictable future storage needs with ease.
This is being used in a single department with no plans for expansion.
How are customer service and support?
Technical support has been alright and I would rate them an eight out of ten.
Which solution did I use previously and why did I switch?
Prior to having the Isilon, we had multiple file storage systems. We used to have 32 old server file systems and in conjunction with Dell, we came up with this solution as a way to consolidate them into one centralized storage.
Before Isilon, we really didn't have a solution, and now we can focus more on data management rather than storage management. All of our subsurface data was spread over the existing servers. We had an issue where we couldn't go over to terabytes because it affected the backup, so we always had to move data around and some of our projects were starting to span over to terabytes, and that was causing a headache.
With Isilon, we don't have that problem anymore and we're not shifting data around. It's all in one spot. We're not unloading hard drives and loading hard drives onto the system. We just unload them once and keep them there and then they get tiered appropriately.
How was the initial setup?
The initial setup was straightforward. We leveraged Dell entirely to implement it, and it took between two and three days to deploy.
Without the help of Dell's ProDeploy Plus, it would have taken us weeks to deploy.
What about the implementation team?
We used ProDeploy Plus, which is Dell's implementation service that is available at an additional cost.
One storage engineer is suitable for deployment and maintenance.
What was our ROI?
We have seen a return on investment, although intangible.
What's my experience with pricing, setup cost, and licensing?
One of the reasons we chose this on-premises solution is that it's a known cost. In our case, lifting to a cloud-based solution was an unknown cost and in the current environment of tight budgets, having a known cost is a huge benefit.
We paid an additional fee to have Dell's ProDeploy Plus team implement it.
Which other solutions did I evaluate?
We did not evaluate other products in advance of choosing Ipsilon.
What other advice do I have?
This product provides policy-based automation for managing storage, but we don't use automation in our use case. Similarly, it provides support for the S3 protocol but it is something else that we don't use.
In our use cases, the data remains where it is and doesn't go anywhere. We don't use any of the edge or cloud features.
My advice for anybody who is implementing this product is to purchase the extra support from Dell to deploy it. This is what we did and if anybody else is going down that path then I'm sure they'll be fine.
I would rate this solution a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
Division of Administration at a government with 11-50 employees
Helps reduce costs, protect data, and scale seamlessly
Pros and Cons
- "Dell PowerScale overall is easy to use."
- "The price always has room for improvement."
What is our primary use case?
We are migrating all of the state agencies' data into one environment, onto Dell PowerScale, and doing the cluster environment to have redundancy with backups to restore and move data faster. Some of the agencies were using old equipment and since the change, they have seen a huge uplift in performance related to retrieving data, security, and locking data down.
How has it helped my organization?
Dell PowerScale has helped reduce our costs. Most state agencies were using old equipment that cost a lot of money. With Dell PowerScale they can migrate their data and pay per gig pennies on the dollar compared to their old systems. Dell PowerScale has saved the state money.
PowerScale allows us to get granular with users' access and protection of their data. I have not gone through all the features but everything is protected as far as the permission we give through the PowerScale app that enhances the internal audit features that we need for compliance with the state.
PowerScale has helped reduce our overall risk. I review the audit reports annually and since we have been using PowerScale, the reports come back almost clean because PowerScale passes all the vulnerability and security tests.
What is most valuable?
Scaling up with Dell PowerScale is easy. We can add more nodes when needed. Dell PowerScale overall is easy to use.
What needs improvement?
The price always has room for improvement.
For how long have I used the solution?
I have been using Dell PowerScale for two years.
What do I think about the scalability of the solution?
We replaced the Dell PowerScale H500 with the F900 almost seamlessly. We brought a new rack and migrated the data to the new cluster. I was amazed at how fast it was completed. We migrated 12 agencies over from the old cluster in under 15 hours. With the older platforms, it would take us days to migrate that volume of data.
How are customer service and support?
The technical support is good. I had a few minor difficulties understanding some of the advice being offered because of the support person's accent but my concerns were addressed immediately. They are responsive. When we submit an SR, we get a callback or email immediately.
How would you rate customer service and support?
Positive
What was our ROI?
Some of our agencies used old equipment and saw a great upside to migrating to PowerScale. It saved them money.
What's my experience with pricing, setup cost, and licensing?
Dell PowerScale is expensive on the start-up side but we can recoup those costs quickly by not having to reapply the savings to other equipment.
What other advice do I have?
I would rate Dell PowerScale nine out of ten for its ease of use.
We only have one cluster in one location but our users are all over the state.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Last updated: Jun 10, 2024
Flag as inappropriateStorage Engineer at a insurance company with 5,001-10,000 employees
This solution is a complete package that is great with unstructured data storage
Pros and Cons
- "Its most valuable feature is the DR capabilities replication."
- "I would like to see increased reporting and statistics functionalities."
What is our primary use case?
We use the solution for unstructured data storage.
How has it helped my organization?
The solution has centralized file storage at the scale it does that.
What is most valuable?
The solution is a complete package, but its most valuable feature is the DR capabilities replication.
What needs improvement?
I would like to see PowerScale become a multi-site active-active solution. I would like to see increased reporting and statistics functionalities.
For how long have I used the solution?
I've used the solution for at least six years now.
What do I think about the stability of the solution?
Based on the last three years, I rate the solution's stability a nine out of ten. The stability has been very good.
What do I think about the scalability of the solution?
I rate PowerScale's scalability an eight out of ten.
Which solution did I use previously and why did I switch?
Before PowerScale, I more or less just used Windows file servers.
How was the initial setup?
The initial setup is moderately easy.
What was our ROI?
I have seen a return on investment.
What's my experience with pricing, setup cost, and licensing?
Our company finds the pricing high, but it decreases over time.
Which other solutions did I evaluate?
We looked at NetApp.
What other advice do I have?
My advice before choosing PowerScale is to take training up front on it because it has a lot of capabilities. Do some good training before you try to deploy it. I rate PowerScale an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
Download our free Dell PowerScale (Isilon) Report and get advice and tips from experienced pros
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Updated: January 2025
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Buyer's Guide
Download our free Dell PowerScale (Isilon) Report and get advice and tips from experienced pros
sharing their opinions.
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