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reviewer2403468 - PeerSpot reviewer
Division of Administration at a government with 11-50 employees
Real User
Top 10
Jun 10, 2024
Helps reduce costs, protect data, and scale seamlessly
Pros and Cons
  • "Dell PowerScale overall is easy to use."
  • "The price always has room for improvement."

What is our primary use case?

We are migrating all of the state agencies' data into one environment, onto Dell PowerScale, and doing the cluster environment to have redundancy with backups to restore and move data faster. Some of the agencies were using old equipment and since the change, they have seen a huge uplift in performance related to retrieving data, security, and locking data down. 

How has it helped my organization?

Dell PowerScale has helped reduce our costs. Most state agencies were using old equipment that cost a lot of money. With Dell PowerScale they can migrate their data and pay per gig pennies on the dollar compared to their old systems. Dell PowerScale has saved the state money.

PowerScale allows us to get granular with users' access and protection of their data. I have not gone through all the features but everything is protected as far as the permission we give through the PowerScale app that enhances the internal audit features that we need for compliance with the state.

PowerScale has helped reduce our overall risk. I review the audit reports annually and since we have been using PowerScale, the reports come back almost clean because PowerScale passes all the vulnerability and security tests.  

What is most valuable?

Scaling up with Dell PowerScale is easy. We can add more nodes when needed. Dell PowerScale overall is easy to use. 

What needs improvement?

The price always has room for improvement.

Buyer's Guide
Dell PowerScale (Isilon)
March 2026
Learn what your peers think about Dell PowerScale (Isilon). Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.
884,873 professionals have used our research since 2012.

For how long have I used the solution?

I have been using Dell PowerScale for two years.

What do I think about the scalability of the solution?

We replaced the Dell PowerScale H500 with the F900 almost seamlessly. We brought a new rack and migrated the data to the new cluster. I was amazed at how fast it was completed. We migrated 12 agencies over from the old cluster in under 15 hours. With the older platforms, it would take us days to migrate that volume of data.

How are customer service and support?

The technical support is good. I had a few minor difficulties understanding some of the advice being offered because of the support person's accent but my concerns were addressed immediately. They are responsive. When we submit an SR, we get a callback or email immediately. 

What was our ROI?

Some of our agencies used old equipment and saw a great upside to migrating to PowerScale. It saved them money. 

What's my experience with pricing, setup cost, and licensing?

Dell PowerScale is expensive on the start-up side but we can recoup those costs quickly by not having to reapply the savings to other equipment.

What other advice do I have?

I would rate Dell PowerScale nine out of ten for its ease of use.

We only have one cluster in one location but our users are all over the state.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Data center admin at Geomar
Real User
Top 20
Jun 4, 2024
Helps reduce our organizational risk, supports various data workloads, and is scalable
Pros and Cons
  • "The most valuable feature of Dell PowerScale is its scalability."
  • "PowerScale is not suitable for virtual environments."

What is our primary use case?

We use Dell PowerScale to share data between our Windows, Linux, and Azure systems.

How has it helped my organization?

Before Dell PowerScale, we had safe clusters for Linux systems and Windows file servers with separate item storage. Now, we have centralized storage together.

If we have an AI extension, data can be reordered from unstructured to structured. Scientists travel with a lot of data and ask to put the data in storage and forget about it. So there is a lot of unused data left in the storage.

PowerScale is flexible in supporting various data workloads while keeping them protected. It includes a lot of security snapshots so if a user accidentally deletes data, we can provide the snapshot for them to restore their lost data.

PowerScale helps reduce our organizational risk. We have additional security running on PowerScale for added protection. Before PowerScale, we had no security.

What is most valuable?

The most valuable feature of Dell PowerScale is its scalability. If we need more storage, we can add more nodes without the need to install anything else. Also, the data compression and deduplication are valuable. The SFA recovery site sync is good.

What needs improvement?

We believed that we could share all the data between Windows RTS and Linux RTS but that is not true because we can break the RTS as a system so we must separate the data. This means we have one system but we still have two data paths.

PowerScale is not suitable for virtual environments. So we use a different solution for our hybrid environments like our VMware clusters. 

For how long have I used the solution?

I have been using Dell PowerScale for one year.

What do I think about the stability of the solution?

Dell PowerScale is stable.

What do I think about the scalability of the solution?

Dell PowerScale is easily scalable.

How are customer service and support?

We are supposed to have technical support from Europe, but until now we have only received support from India.

Which solution did I use previously and why did I switch?

We previously used Pure Storage. We wanted PowerStore but our other partner offered us PowerScale faster.

How was the initial setup?

We ran into an issue deploying PowerScale F900 because of some bugs but with the support, it worked out. 

What about the implementation team?

We used a reseller for the implementation. T-Systems from Telecom. Their engineer installed the wrong cable that was not hard enough and we had to break down the switch to replace it. 

What was our ROI?

PowerScale hardware is expensive but it consumes less energy making it more efficient. In five years we will see a return on investment compared to other solutions.

What's my experience with pricing, setup cost, and licensing?


What other advice do I have?

I would rate Dell PowerScale eight out of ten. We have scalability and one file system for most use cases but the GUI is terrible. If we are searching for a file we must know the full path. Also, the alerts are not clear enough. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Dell PowerScale (Isilon)
March 2026
Learn what your peers think about Dell PowerScale (Isilon). Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.
884,873 professionals have used our research since 2012.
Animesh Kumar - PeerSpot reviewer
Presales Solution Architect at DXC Technology
Real User
Top 20
Sep 25, 2024
Highly scalable data management with a straightforward setup and advanced ransomware protection
Pros and Cons
  • "Features like ransomware protection, file lock retention, and third-party integrations (e.g., Superna for ransomware protection) are significant benefits."
  • "Improvements could be made on the object storage side."

What is our primary use case?

Our customers consist of banking sectors, financial sectors, infrastructure services, and service divisions, such as oil and gas-based customers. We recommend Dell PowerScale to our customers based on their business demands and data management needs. Primarily, it is used for handling large-scale data, including real-time data generation from remote locations, particularly in industries like automobile manufacturing, where vast amounts of unstructured data are gathered and processed.

How has it helped my organization?

Dell PowerScale helps our customers by providing a highly scalable and efficient data management solution that supports their operations effectively. It allows for the seamless addition of nodes to the cluster as needed, ensuring the organization's data storage can grow proportionately with their demands. PowerScale supports various use cases, from real-time data processing to maintaining data integrity and availability, which is crucial for sectors generating large volumes of data daily.

What is most valuable?

One of the most valuable features is erasure coding, which prevents data loss even if a single node fails. The OneFS OS provides a single namespace, improving data storage efficiency and management. 

Features like ransomware protection, file lock retention, and third-party integrations (e.g., Superna for ransomware protection) are significant benefits. 

Additionally, the scalability and capability to handle large amounts of unstructured data, real-time data processing, and integration with AI workloads make it a robust solution for enterprises.

What needs improvement?

Improvements could be made on the object storage side. PowerScale offers object storage capabilities, but not in a fully integrated way. If customers have workloads requiring both file and object storage, PowerScale can provide up to 20% object storage, which might not be sufficient for all needs. A unified solution combining NAS and object storage, similar to other solutions that combine block and NAS, would be beneficial.

For how long have I used the solution?

I have worked with Dell PowerScale for almost a year. Previously, I worked with the Isilon model before transitioning to PowerScale.

What do I think about the stability of the solution?

Dell PowerScale is very stable, with a stability rating of nine out of ten. In terms of availability and stability, I would give it a ten.

What do I think about the scalability of the solution?

Dell PowerScale is extremely scalable. You can start with a minimum of three nodes and expand based on capacity demands. This feature allows for significant flexibility in managing storage needs. The scalability is further enhanced by its ability to integrate new nodes automatically without manual effort.

How are customer service and support?

Support for Dell PowerScale is never a challenge. There is twenty-four-seven-three-sixty-five support available, including four-hour on-site support for high-priority issues. The on-site engineer will reach the location, review the issue, and work on it within four hours. Hence, I would rate technical support a ten.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup for PowerScale is straightforward and easy. It just requires initial configuration, followed by automated processes to complete the setup. Therefore, I would give it a rating of ten for ease of setup.

What's my experience with pricing, setup cost, and licensing?

The price of Dell PowerScale depends on the customer's specific requirements and capacity needs. It is generally considered a costly solution, but its features and capabilities justify the price. It's essential to align the pricing with the business needs and future scalability requirements.

What other advice do I have?

If your business demands a highly scalable data solution, including handling multiple edge locations and large amounts of data effectively, Dell PowerScale is a suitable option. It is particularly advantageous for enterprises with specific AI workloads. However, due to its cost, it may not be the best option for mid-range customers or those looking for general-purpose file services.

I'd rate the solution nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. reseller
PeerSpot user
reviewer1261860 - PeerSpot reviewer
Manager Broadcast IT Europe at a retailer with 10,001+ employees
Real User
Top 5
Sep 18, 2024
Single storage space with enhanced data management operations and an easy setup
Pros and Cons
  • "The most valuable feature is its single space of storage."
  • "The analytics could be improved."

What is our primary use case?

We primarily use Dell PowerScale for storage in our data management operations.

How has it helped my organization?

Dell PowerScale has provided us with a single space of storage, which is beneficial for our needs.

What is most valuable?

The most valuable feature is its single space of storage.

What needs improvement?

The analytics could be improved.

For how long have I used the solution?

I have about fifteen years of experience with this solution under different names.

What do I think about the stability of the solution?

The stability of Dell PowerScale is very good.

What do I think about the scalability of the solution?

The scalability of this solution is good. I would rate it ten on a scale from one to ten.

How are customer service and support?

The technical support is excellent. I would rate it ten on a scale from one to ten.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We used Quantum before switching to Dell. Quantum was not as reliable as we wanted, and it was more difficult to use.

How was the initial setup?

The initial setup was easy. I would rate it ten on a scale from one to ten.

What about the implementation team?

Our deployment was done in-house.

What was our ROI?

There has been no massive ROI in the storage. That said, it met our expectations.

What's my experience with pricing, setup cost, and licensing?

The pricing of Dell PowerScale is reasonable. However, it is on the pricier side. There are no additional costs beyond the standard licensing fees.

What other advice do I have?

Check out what's on the market and make sure it's right for you. I'd rate the solution nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer2403048 - PeerSpot reviewer
Data Center Admin at a educational organization with 1,001-5,000 employees
Real User
Top 20
Jun 4, 2024
Provides features to deal with reporting issues and offers extra ransomware protection features
Pros and Cons
  • "The product's scalability feature is super easy to use."
  • "There are some missing features in the product, especially when our company needs to do some tape backup, and we see that the tool doesn't have integration capabilities."

What is our primary use case?

I use the solution in my company for unstructured data storage.

What is most valuable?

The most valuable features of the solution are Isilon InsightIQ for reporting issues and the extra ransomware protection features.

In my company, we have lots of huge amounts of data, around several petabytes, so we needed a way to have some responsive clusters with failover. In our company, we also have to give some reports to get some upgrades for the clusters recently as it is easier for us if we can give a look out to the management about how much research is done by us and how much space is required to do research. Our company has several tech people in our research facilities in Germany at the moment, and we have lost a lot of data to ransomware. One of the key features my company expects from the product is that it reduces ransomware attacks.

Dell PowerScale (Isilon) offers a sense of resilience, cyber resiliency, and security to my organization, especially with the third-party add-ons.

In terms of the benefits we experienced from the use of the product, I would say that our organization has different researchers. In our company, we have every operating system in use for different workloads. I can imagine that when our company deals with file-sharing features, the tool is way easier to use, and we can perform the procedure smoothly. The tool is also easy to deploy.

In terms of my experience with Dell PowerScale (Isilon) and its licensing part, cost of implementation, and costs of ownership, I don't have much information because our company has only been using the tool for over a year. The documentation is easy, and the management is easy and fast, so my company has had a really good experience with the tool.

The cost of ownership of Dell PowerScale (Isilon) is good because our company is able to save a lot of energy, especially in terms of manpower and electricity. My company has managed to get down from four racks to half a rack.

Dell PowerScale (Isilon) has helped reduce and eliminate data silos, and it has helped our company shut down several single data storages. In our company, we had an old Dell PowerVault MD Storage, and through the PowerScale OneFS cluster, we could shut down a lot of network-attached storage devices. My company wants to consolidate everything into a central data storage and be able to manage our small team.

Based on the assessment of the tool's flexibility for supporting various data workloads while keeping them protected, I would say that we are in the process of migration. My company is in the process of migrating some video data and so on, but as of now, we use the product's services in the backend for containerization.

The product has helped reduce overall risk in my company since we just have one cluster to manage. Primarily, it is easier to have an overview and keep the clusters up to date.

When envisioning the future of our containerized solutions in terms of cloud integration, I see that in Germany considering a fully cloud-based approach can be hard. Mostly, Germans don't like to put any data on the cloud. I believe that users may opt for a private cloud or a hybrid strategy.

Based on a few key factors and the decision-making process, I would say that my company would choose an environment that offers the most amount of security features for our containerized applications since we have research data while sometimes, we also have data that is used for thesis, so there are areas where we can't afford anyone to get access to our data.

What needs improvement?

There are some missing features in the product, especially when our company needs to do some tape backup, and we see that the tool doesn't have integration capabilities. Our company has to buy another third-party software deal with tape backup. 

It is a little hard to implement Dell PowerScale CloudPools. In our company, we would like to have another storage tier for data access, but it is getting too expensive when it comes to the licensing part of the product.

Sometimes, it can be bothersome to get through from the first level of support to the second one and from the second level to the third level of support. To deal with a set of similar errors, it would be great if Dell could allow users to skip some support stages. The reason a user may be forced to go through different levels of support can be because there is no automated support available to be offered.

For how long have I used the solution?

I have been using Dell PowerScale (Isilon) for over a year. My company is a customer of the tool.

What do I think about the stability of the solution?

My company has never had any issues with the stability of the product.

What do I think about the scalability of the solution?

The product's scalability feature is super easy to use.

How are customer service and support?

My company has used the technical support of the tool. I rate the technical support a ten out of ten.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

My company deals with big companies that offer storage solutions. My company does not have similar products from different vendors, so we deal with different vendors and provide different solutions for different scenarios.

How was the initial setup?

The product's initial setup phase was really easy because our company had technicians coming over. I feel the technicians could do better, and so now my company has a new support partner who installs the hardware. At the time our company purchased Dell PowerScale (Isilon), we had a third-party company install the product in our company. Our organization called in a third-party company to introduce us to how to install Dell PowerScale (Isilon). There were some issues after the tool's setup phase that had to be fixed, and so it got quite a little messy because of the aforementioned problems.

Which other solutions did I evaluate?

We received several good recommendations from partners of our organization in Germany, after which we dived into Dell PowerScale (Isilon), considering that my company is in the commercial research area, where we have to deal with contracts. My company believes that if we have contracts with Dell, then it would be easier for us to process data. The last time our company upgraded our compute, we entered into another contract with another vendor, which was not good. My company is looking into entering into more contracts with Dell.

What other advice do I have?

Considering the product still needs to add a few features, I rate the overall tool a nine out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Johan Hulten - PeerSpot reviewer
Senior Storage Engineer at Proact
Consultant
Top 20
Jun 3, 2024
Easy to implement and provides good flexibility
Pros and Cons
  • "The most valuable features of the solution are flexibility and ease of implementation."
  • "It would be good to have synchronized mirroring between two clusters without using a third-party program."

What is our primary use case?

We use the solution to store camera video surveillance and hospital X-rays.

What is most valuable?

The most valuable features of the solution are flexibility and ease of implementation.

What needs improvement?

It would be good to have synchronized mirroring between two clusters without using a third-party program.

For how long have I used the solution?

I have been using Dell PowerScale (Isilon) for three years.

What do I think about the stability of the solution?

The solution's stability is really good, and I haven't had a crash for two years. The solution works just fine even if a node goes down.

What do I think about the scalability of the solution?

The solution's scalability is very good, and you can easily scale it.

How are customer service and support?

Sometimes, the support team throws me around before I talk to the right person. However, the situation has been much better for the past year.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

Our customers previously used NetApp. They switched to Dell PowerScale because it was easy to use. In my opinion, Dell PowerScale is better than NetApp because it's faster and more hybrid.

How was the initial setup?

The solution's initial setup is easy for me because it's been the same implementation from the beginning. However, it's not so easy when the customers do it themselves.

What was our ROI?

The solution reduces our customers' power consumption by around 30% and saves them rack space.

What other advice do I have?

The solution's ability to interface with AI models and algorithms is very good.

The solution has been really good for helping our organization manage and run our storage from any location.

The solution has helped to reduce or eliminate data silos, which has enabled our customers to add new nodes by themselves.

The solution's flexibility for supporting various data workloads while keeping them protected has been really good.

I've deployed Dell PowerScale for 300 terabytes to about 800 terabytes sized environments.

Overall, I rate the solution ten out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Anil Rahulwar - PeerSpot reviewer
Storage Engineer at Movate
MSP
Top 5Leaderboard
Jul 28, 2024
Suitable for a small environment and offers good features like SmartConnect
Pros and Cons
  • "Dell PowerScale has the SmartConnect and SmartConnect Pro features. That's why I like the product."
  • "The improvement should be in AI. Everything is going towards AI."

What is our primary use case?

I've worked on multiple cases, like cache, performance, and application cases.

What is most valuable?

Dell PowerScale has the SmartConnect and SmartConnect Pro features. That's why I like the product.

Dell is an expansive product. Everyone has a Dell product.

What needs improvement?

The improvement should be in AI. Everything is going towards AI. If they improved the AI features, it would be easier for customers to handle.

If some customers have expired products and cannot renew them, Dell should provide knowledge-based articles to help them handle issues like replication, node issues, or hardware issues. They have storage admin engineers who can handle it.

AI could also help with things like searching.  For example, if I want Anil's profile, I should be able to see everything on the screen. AI could also help with common issues like performance issues. If you type "performance issues" into their portal, it should tell you what needs to be checked, what shouldn't be checked, and where to check it, whether the issue is from the storage end, the host end, or the switch end.

Dell can improve in terms of support. Dell hires freshers who don't have much experience. They should resolve issues faster. At Accenture, we reach out to customers within 15 minutes if they have any issues.

For how long have I used the solution?

I worked with it for five years. In 2019, Isilon was changed to PowerScale.

What do I think about the scalability of the solution?

Scalability is very good in terms of Dell products.

How are customer service and support?

The tech support is good.

How would you rate customer service and support?

Neutral

How was the initial setup?

It requires more manpower for the installation. More than two people are needed for the process. 

It takes around four hours for a full deployment. It is easy to integrate with other systems.

It will require some maintenance. It depends on the hardware.

What was our ROI?

Users can save time and money with PowerScale. There is around 15% to 20% time savings.

What's my experience with pricing, setup cost, and licensing?

Dell products are expensive. They are more expensive than other competitors.

What other advice do I have?

Overall, I would rate it an eight out of ten. If you have a small environment, I can recommend Isilon PowerScale.

I would recommend it to others because Dell is a very good company, and we can blindly trust Dell products. It's number five, I think, or six in a global ranking.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
YannisAlexandris - PeerSpot reviewer
Senior Technical Consultant at Amplus
Real User
Top 20
Mar 31, 2024
Addresses the customer's need for a global rather than discrete file system

What is our primary use case?

We use the solution to organize the data structure. Some of its applications are geared towards companies in the oil and gas sector. For instance, it supports SIP solutions that conduct scanning and comprehensive Seismographic analysis. Additionally, other customers include broadcast companies with vast historical assets. Essentially, they aim to manage their content libraries efficiently. It primarily focuses on data management and storage solutions.

How has it helped my organization?

PowerScale addresses the customer's need for a global rather than discrete file system. It resolves performance issues and offers comprehensive support. PowerScale needs more expansion regarding solutions such as HSM or integration with tape libraries.

What is most valuable?

Dell has pairing and utilizes optical services within the same infrastructure. This means utilizing services from the same infrastructure for internal file system needs and providing access to the public.

What needs improvement?

The solution should improve its pricing and features.

For how long have I used the solution?

I have been using Dell PowerScale (Isilon) as a consultant and reseller for seven years.

What do I think about the stability of the solution?

The product is stable.

What do I think about the scalability of the solution?

The solution is scalable and is suitable for enterprise customers.

How are customer service and support?

Support is very good.

How would you rate customer service and support?

Positive

What's my experience with pricing, setup cost, and licensing?

IBM is cheaper than Dell PowerScale.

What other advice do I have?

The maintenance depends on the time you are willing to invest in learning about the platform. It varies for each individual, and if you have people eager to learn, it can make a significant difference.

IBM built its sources of disk management which control costs. They don't rely on purchasing from vendors. For example, Dell PowerScale doesn't manufacture the disks; instead, they source them from suppliers or engage in patching. They do not produce the disks themselves; they procure them.

IBM can utilize gateways that offer a similar file system to PowerScale. These gateways provide both block storage and file services. This is different from PowerScale because when purchasing PowerScale, you acquire building blocks including CPU and memory. This configuration lacks the flexibility to adapt to various infrastructures. While this setup can be configured, it may pose limitations.

You can customize security settings within the tool, including access and file-level permissions. This focuses on enabling 'write once' capabilities, making it challenging to alter data without appropriate authorization. It would be impossible to tamper with unless an individual gains access by obtaining administrator credentials.

Overall, I rate the solution an eight out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
PeerSpot user
Buyer's Guide
Download our free Dell PowerScale (Isilon) Report and get advice and tips from experienced pros sharing their opinions.
Updated: March 2026
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NAS File and Object Storage
Buyer's Guide
Download our free Dell PowerScale (Isilon) Report and get advice and tips from experienced pros sharing their opinions.