The solution has helped improve our service, lower the running cost of the solution, and made it more scalable so we could address more customers at the same time.
We use the solution internally to support our own managed servers and run our own support center. From a business point of view, I like the way the solution cooperates.
Dell PowerScale works well to help our organization manage and run its storage from any location. We used to have systems at different locations, which required a lot of coordination. We made it work, but with the current solution, one guy can do the work that earlier required two or three full-time equivalents.
Dell PowerScale has helped us to reduce or eliminate data silos.
I rate the solution's flexibility a six out of seven for supporting various data workloads while keeping them protected.
It did not really limit risk. It gives a lot of operational flexibility in a way that reduces risk because then the solution is better up to date every time you use it and is consistent across the different data sources. That's good and adds value, but we were already doing that in the old situation. Dell PowerScale just made it easier.
When envisioning the future of our containerized solutions in terms of cloud integration, we will adopt a hybrid strategy. Some of our customers are not able to move to the cloud, where we have to support them. We're following what the customer can do. In many cases, their initial transition into the cloud was not as successful as they thought. In the Dutch market, people are now a little more business-minded while looking into the cloud. That's why I believe that hybrid will be the way forward.
As an integrator, the needs of our customers drive our decision-making process when it comes to selecting a cloud, on-premises, or hybrid environment for containerized applications.
The pricing could be reduced.
I have been using Dell PowerScale (Isilon) for two years.
Dell PowerScale is a stable solution, and not many escalations were brought to my notice.
The solution's technical support team is good, knowledgeable, and quick.
On a scale from one to ten, where one is bad and ten is good, I rate the solution's technical support seven and a half out of ten.
I see a return on investment in that my people can do more for more customers in less time. The team now covers a larger number of customers than it did in the past, so I did not need to hire new staff for that.
Dell PowerScale clearly delivers what it promised to deliver.
Overall, I rate the solution an eight out of ten.