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it_user527259 - PeerSpot reviewer
Director Of IT Infrastructure at a financial services firm with 1,001-5,000 employees
Vendor
Temporary profiles are available if you lose one of your servers. You can move the service template from one server to another.

What is most valuable?

The most valuable features are the service profiles and the temporary profiles that are available if you lose one of your servers. You can move the service template from one server to another. That's an advantage, as you can set it and there's not a lot you have to do. It minimizes the time you spend on administration. It is easy to use and to get support. There's a 1-800 number to get support from Cisco and they are helpful. 

How has it helped my organization?

My admin team doesn't have to spend a lot of time trying to provision servers. Provisioning servers used to take hours, and now it takes up to five minutes. 

In addition to that, it helps us with the automation. We use other tools that comply with FlexPod, such as Cisco UCS Director, to help us with workflow automation. That saves us a lot of time and money. My engineers can focus on running new stuff or trying to work on what matters most. They can work on applications more, rather than troubleshooting.

What needs improvement?

I would to see a little bit more in the FlexPod interface.

What do I think about the stability of the solution?

This solution is very stable. We haven't had any issues with it so far. It’s been running in our environment for the last three years without a single problem. The upgrade is easy, and there are a lot of tools available when you're planning to do an upgrade. Tools are available by the vendors to tell you which version you need to use for the different FlexPod components.

Buyer's Guide
FlexPod XCS
January 2025
Learn what your peers think about FlexPod XCS. Get advice and tips from experienced pros sharing their opinions. Updated: January 2025.
831,265 professionals have used our research since 2012.

What do I think about the scalability of the solution?

From the name "FlexPod", you know that it's very flexible. You can scale up or scale out if you need more computes, if you have blade servers, or if you need more storage. You just add additional shelves and then you have extra storage. If you need more virtualization, you just add more licenses, and you can accommodate more VMware ESX.

Which solution did I use previously and why did I switch?

Before I got to this company, I worked at another company where we had one FlexPod device. We decided to deploy another FlexPod device. After I left that company, I went to another company and adopted the VCE solution. I got exposed to both of them and I was able to judge which solution was going to be best and meet the company’s needs. 

That company had an aged infrastructure that was obsolete. We had to do an infrastructure face lift. It was easy for me, as I was exposed to both VCE and FlexPod.

It made more sense to go with FlexPod. I already had expertise on how to use it, NetApp storage, and VMware. I didn't have to spend a lot of time training my team how to deploy a solution when we already had prior experience on how to use it.

In addition to that, the cost was good compared to other products.

Which other solutions did I evaluate?

Like VCE, OpenStack was a determining factor because it was going to take us a lot of time to deploy it. Rather than spending three months to deploy OpenStack, it was going to take us a year to get the solution up and running. 

The other solution we looked was Hitachi VSP. At the time, VSP was new on the market and didn't have a validated design by Cisco, EMC, or any of the other vendors. It wasn't adopted widely in the market. I did not feel comfortable going with that. FlexPod was more adopted and in use.

What other advice do I have?

If you are looking into a new storage solution, look at the return on investment, what your requirements are, what types of workloads you need to use, and pick the best storage solution for you.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1223427 - PeerSpot reviewer
Cloud Service Engineer at a tech services company with 51-200 employees
Real User
Highly scalable solution that has been very stable
Pros and Cons
  • "The guides that we use to install FlexPods are always up-to-date. This is really helpful, especially if there is a new product with NetApp moving so far forward and Cisco as well. For them to join together and update a centralized document for the install process, it is really good. It helps us understand if there are features from the first version that we installed while upgrading that we need to implement. Those are in the document. So, we find that document useful and helpful when moving forward."
  • "It would be nice to have something like an automated, upgrade solution The tasks needed to upgrade the hardware within FlexPod are still quite behind compared to some of its other aspects. That's more on the Cisco side."

What is our primary use case?

It's a tenant environment. We sell it off to customers who need an environment, depending on the scale of their company, where there might be a couple of servers or 100 to 200 servers.

We are our own cloud provider. We use VMware vCloud Director because we provide that to our customers.

For UCS, we are on version 6.2. For NetApp, we are on 9.5.

How has it helped my organization?

Our private cloud sector of our company has grown exponentially thanks to the ease of deployment of the FlexPod architecture. We are also able to deploy a console to customers who want on-prem environments in a smaller deployment structure with a UCS Mini and direct-attached storage. So, it's helped us exponentially grow the business.

All-flash has helped the company a lot, especially for business critical applications. We found that customers want more performance than ever based on what is out there in the market. We find that innovation and integration with the whole FlexPod design has helped a lot.

What is most valuable?

The guides that we use to install FlexPods are always up-to-date. This is really helpful, especially if there is a new product with NetApp moving so far forward and Cisco as well. For them to join together and update a centralized document for the install process, it is really good. It helps us understand if there are features from the first version that we installed while upgrading that we need to implement. Those are in the document. So, we find that document useful and helpful when moving forward.

The solution’s validated designs for major enterprise apps in our organization is very important. It helps us to understand what we need to do and deliver, doing it at a supported level for our customers.

What needs improvement?

It would be nice to have something like an automated, upgrade solution The tasks needed to upgrade the hardware within FlexPod are still quite behind compared to some of its other aspects. That's more on the Cisco side. For the NetApp side, the upgrade process is quite simple. It's been simplified. So, that's something that could be looked at.

It has gone to HTML5, but it's still quite a bit bland. It still seems a bit like there were some features in the Java version that are quite hard to get into in the HTML5 version of UCS Manager, where you go to a profile and you need to drag it in. You can't move the box across. All the boxes are different sizes. If you have a lot of names, then you can't move it across, which is quite annoying when you're trying to do it.

I would like more with the integration pieces, e.g., more with the REST APIs to be able to access it remotely.

The footprint in the data center is quite large, especially when you scale out. Maybe find some hardware in the future, where if a new blade comes out, then Cisco can say, "Look, we'll buy those blades back off you, and we'll give you this blade for X amount of money." A buyback scheme would be good for hardware, and even NetApp as well. Something like a buyback scheme for blades and stuff moving forward would be good, because I know that they're going to put more power into them. E.g., replacing four blades might equal one blade, which would be awesome, but we are still going to have those four blades around. Maybe having something where it will give you this much money for these blades so we can upgrade. That would be perfect. 

With the upgrading, making that a little bit more streamlined and a bit easier to do, so it doesn't require as many man hours to do. I would like prerequisites for an upgrade.

What do I think about the stability of the solution?

It's very stable. Since we've had it in, knock on wood, it's been absolutely flawless. We've had some issues, but that's to do with the upgrades and mainly with the fabric interconnects, and they can be a bit finicky. They're not as robust. They're robust in a way if you don't touch them, they look fine. But, in the upgrade process, we've had a lot of issues where there would either be corrupted images or they wouldn't upgrade, which would cause one of the switches to fail. Some of that stuff is very worrying. But from a performance perspective, it's worked as it should.

What do I think about the scalability of the solution?

It's highly scalable. It scales really well, but that also comes back to how you want to scale it. In terms of whether you want to add more chassis and if you want to add anything more to that. Then, that comes under the costings of the data center because the chassis are quite big. However, the scalability of it is perfect. We haven't had an issues with it.

How are customer service and technical support?

The technical support is pretty good. I would give it a seven or eight out of 10. A full 10 would be having the automated upgrading, getting them to do the upgrades, as that would take a lot of time off us having to do them. I am sure that there is a team you can get for that support, but it's quite expensive. Maybe that type of support for upgrades can be bundled in when someone buys a FlexPod deployment. Most of our time on the environment is spent on upgrading of the infrastructure.

We have really good support from NetApp. We get really good, really fast support from Cisco, as well. E.g., if there is a failed memory chip in one of the host servers that needs replacements, they are always on time. They send it out when they need to, and if the problem is not resolved, then they move that forward to the next tier.

Which solution did I use previously and why did I switch?

We used NetApp from the start. Before my time, I'm not too sure what they were using. I think before it was just storage on servers, like integrated in. As long as I've been here, I've been using NetApp. 

At the time we went with that solution, public clouds didn't exist. However, knowing that it does integrate with public clouds is an absolute bonus. It's awesome because we're moving towards that type of integration. Knowing this makes our lives a lot easier because we don't have to move from where we are to get to where we want to go. We've already got what we want, which is absolutely amazing. So, it's great.

We are very strong NetApp partners.

How was the initial setup?

The initial setup was straightforward. Complexity was added more from a customer perspective, where you need that custom setup for what they require. With the bundle, we did get to go to training for FlexPod's deployment and that sort of area. That also helped us a lot to understand the nuts and bolts and detail of what it is as well, which helped a lot with that knowledge.

What about the implementation team?

We work with Cisco and NetApp for the deployment. The guides are absolutely intuitive. You go from start to finish, deploying it all in one. In terms of time, we have used them to reference different aspects of how we should set it up if there are custom requirements, because not all deployments are put it in and deploy it as we go. We have had some custom requirements over time, but the initial one was just straight in and cable. It was quite intuitive for us, which was good. We didn't need for anyone to come out and install it.

What was our ROI?

I haven't seen ROI.

From an application point of view, customers have seen an improvement in response times for mainly database-based applications, and the need to have a lot of reads and writes for all-flash storage. The upgrades with the hosts from UCS to the new blades with PASA processes and more memory have also improved.

Which other solutions did I evaluate?

From a flexible deployment and scalability point of view, we got NetApp. From enterprise and beyond, they are doing above and beyond anything that anyone else is doing at the moment.

Cisco are the leaders in LAN technology. With their hardware for unified communication of the UCS bundle, it's so straightforward and easy to set up. It integrates with a lot of other major vendors, which makes our lives a lot easier.

What other advice do I have?

I would definitely support integrating FlexPod within a company, depending on their requirements. Even if it wasn't a a full, flexible deployment, just having a smaller deployment of the UCS Mini with a smaller NetApp for a customer, it is so scalable. You can do it for a smaller customer to an enterprise customer. I would fully support them implementing this into a data center based on their requirements.

The solution has made our staff more efficient, enabling them to spend time on tasks that drive our business forward, but there's still a lot of manual overhead that needs to be done. We're installing new chassis or upgrades. Upgrades is a really big one.

We find that the UCS shells are still quite power intensive. Maybe moving forward to the new releases of the blades that they have in their FlexPod deployment, we might be able to change a couple of blades to one blade because the power is exactly the same. They have the same quality of processing and memory. Right now, we find that it does take up a lot of space and power. Hopefully, in the future, once we do go through the upgrade process, pull out the old blades, and whatever we need to replace, we might do that.

I would rate it a nine out of 10. Nothing is perfect. You always have that one percent where you say, "Aw, I wish it was doing this," but at the end of the day, it can't. You're always going to be a bit picky.

Which deployment model are you using for this solution?

Private Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner.
PeerSpot user
Buyer's Guide
FlexPod XCS
January 2025
Learn what your peers think about FlexPod XCS. Get advice and tips from experienced pros sharing their opinions. Updated: January 2025.
831,265 professionals have used our research since 2012.
AssocVpacfd - PeerSpot reviewer
Associate VP at a tech services company with 10,001+ employees
Reseller
It has amazing power to scale, but due to our environment, we are not reaping the optimal ROI
Pros and Cons
  • "The data is available, compressed, and deduped."
  • "Our environment does not always require this solution, so we are not reaping the optimal ROI."

What is our primary use case?

We use it for our customer's work that we do because we are an IT service provider. We do application development and testing. For this purpose, the data is with us and we work with FlexPod for their data.

How has it helped my organization?

It is a very nice solution because, traditionally, we used to spend more time administrating  managing. The developer has to do things differently. Therefore, we put it in a self-service mode for the developer community.

What is most valuable?

The data is available, compressed, and deduped. Also, when the customer wants, the data can be segregated.

The validate designs do not fail. They give good performance, which provide us with business benefits. Also, before it fails, it has predictive failure features.

What needs improvement?

Our environment does not always require this solution, so we are not reaping the optimal ROI.

What do I think about the stability of the solution?

It's quite stable. The days are gone where we had instability and call customer care.

There is a lot of resiliency now. We do not need to configure the product once it is built. This was not the case in the earlier days of the product.

What do I think about the scalability of the solution?

It has amazing power to scale.

How is customer service and technical support?

The technical support is quite good. We have never faced any problems where the a business has been impacted. We are very happy with it.

What about the implementation team?

We deal directly with NetApp, and our experience has been good. They are productive because we normally discuss our blueprints with them as a partner. We discuss everything and it gets deployed smoothly.

What was our ROI?

We have seen ROI and saved time and money for new service deployments.

Which other solutions did I evaluate?

We have been using NetApp products since 2002. We have not found any serious competition.

What other advice do I have?

I would recommend NetApp.

Organizations are going towards cloud environments. However, as we are doing customers' projects, we do not go for external cloud, we do it on our internal private cloud. Our priority is to respect the customer's data in the internal private cloud. We are using FlexPod with Managed Private Cloud. 

We are looking towards more advanced HCI deployments now, and we're looking forward to the AI, which will be in concert with Insight. Analytics with AI will be much more beneficial and we are already trying to adopt HCI.

We are targeting now towards HCI because it is more converged towards compute, network and storage. We hope to gain more benefit using HCI, as well as AFF.

Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller.
PeerSpot user
Infrastr4edd - PeerSpot reviewer
Infrastructure Manager at a consultancy with 10,001+ employees
Real User
It runs very well lights out. Set it and forget it.
Pros and Cons
  • "It ships in a rack, so it is very easy to deploy."
  • "It runs very well lights out. Set it and forget it."
  • "With the components that come in FlexPod, it has enabled us to reduce connectivity down to one wire, whereas before, we had eight, 12, or 20 wires going to one server."
  • "NetApp has some tools that you can purchase to do performance management, or you can go with another vendor and buy a product which does the same thing. It would be nice if there was more of these features with the product, not add-ons."

What is our primary use case?

Our primary use case is company back-end servers and services. The performance is great. 

We deployed this for our server environment in our company. Therefore, all the typical systems you would see in a commercial company are what we are running it on. It was not built for a specific use case. It was built instead for using hard servers or network-attached storage. Just putting it all together makes it simple to use.

How has it helped my organization?

As a whole, it is inexpensive, and it uses the least amount of parts. You do not need a lot of things to make it work. It ships in a rack, so it is very easy to deploy.

What is most valuable?

  • We call it one-man management; I do not have a whole team. 
  • It runs very well lights out. Set it and forget it.

What needs improvement?

Performance management: NetApp has some tools that you can purchase to do performance management, or you can go with another vendor and buy a product which does the same thing. It would be nice if there was more of these features with the product, not add-ons.

For how long have I used the solution?

Three to five years.

What do I think about the scalability of the solution?

The scalability is awesome. With UCS and NetApp, it is very scalable. You cannot get more scalable than that.

How are customer service and technical support?

We have used technical support mainly for performing a function, not for repair. They have provided us guidance on how to do this.

Which solution did I use previously and why did I switch?

Before we went FlexPod, we had hard physical servers with networking. Then depending on the networking and a virtual environment, we had several networking environment stacks which required us to have larger servers with more than one cable, maybe even more than one media type. Now, we have a whole rack full of media-type connectors, even media converters doing the same thing.

With this particular setup, you have one 10 gig or 140 gig cable, and that is all you need. Instead of having eight cables, you only have one. We had a physical server to NetApp storage. With the components that come in FlexPod, it has enabled us to reduce connectivity down to one wire, whereas before, we had eight, 12, or 20 wires going to one server.

How was the initial setup?

For design and initial setup, it was very simple.

What about the implementation team?

We had technical support help us with the implementation.

What was our ROI?

I have seen value from FlexPod. The connectivity is simple. There is less to break. There is less tinkering or lost time that you do not really notice. Also, we run our capital for three to five years, so we size it for that type of environment.

What other advice do I have?

I have run four FlexPod environments, and they have all been phenomenal. They have all worked until you had to turn them off. That is why I like them.

I can't imagine anybody not doing this today. But if nobody was doing this today, I would definitely push them to do it.

Most important criteria when selecting a vendor: 

  • Reputability. They have to have a good name. That is the big.
  • Speed to deploy and getting the purchasing paperwork correct the first time: These are important things in our environment, because they just add to delays.
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
it_user527241 - PeerSpot reviewer
Principal Storage Engineer at Esurance
Vendor
It is easy to use. If you follow the reference document how to set it up, it provides a stable environment.

What is most valuable?

One of the valuable features is ease of use. Getting any environment set up is probably the easiest thing to do. You can set up the entire solution in about a day or so. When we have a requirement for a specific project, we don't need to worry about getting into different gears. FlexPod is a converged infrastructure, so when you get it, you have reference architecture. You just install it and start using it. Those kinds of features are really good.

How has it helped my organization?

The storage scales out and you can keep on adding your UCSs. Adding the whole scale-out technology is great. You can grow as you need to and that's a really good feature.

What needs improvement?

I don't think there's much to be improved with the tool since you can now scale out storage. Before that, this was a shortcoming in that you had to upgrade the head every time.

I would like to see the ability to combine a couple of FlexPods into a cluster. You cannot do that now. You cannot combine two FlexPods into a single entity, into a larger FlexPod. To the best of my knowledge, FlexPods are meant to be in silos and you cannot create clusters at all. If there is a way to do that, that would be interesting.

If there could be a FlexPod management piece, then you could manage all your FlexPods from a single console. That piece is missing even though there are some NetApp tools where you can manage. However, those management tools are specific for the storage.

I would like to be able to manage FlexPod as a single entity for all the different components. If there could be a single tool which can monitor all of them together, that would definitely give a big edge. It would be great if you could manage all of your FlexPods from a single location.

What do I think about the stability of the solution?

The tool is pretty stable. Stability-wise, I would give it the highest rating. If you follow the reference document, in terms of how to set up FlexPod, it's a very stable environment upon which to work.

How are customer service and technical support?

I have used technical support, but not exclusively for FlexPod; maybe questions here and there related to the FlexPod environment. I don't think we have ever used FlexPod tech support which is there in NetApp. We have pretty competent resources in-house, so we never feel the need to use FlexPod support.

Which solution did I use previously and why did I switch?

I was involved in the decision to switch to this product. We were looking for a tool that was designed for the way our organization works. We wanted a silo environment for different applications. Since we have segmentation in our company, we have different domains, and FlexPod really does fit in really well in those situations where you need a FlexPod for a particular application or for a job area. There’s an idea of implementing Citrix and VDI on it, so those kinds of applications are really good.

We were the first company to use EMC's Vblock implementation, and it was a Vblock pain. I was not there when the company selected Vblock, but I was told that there were a lot of issues. Being the first customer on Vblock was really a nightmare. We had to move to FlexPod. But it doesn't mean that Vblock was not good. Our timing on the purchase of Vblock was not right. Our expertise in the company was more Cisco driven and FlexPod really fit in well with that.

How was the initial setup?

I was involved in the installation. FlexPod, or any converged or hyper-converged infrastructure, requires a lot of planning. Once you have your planning done properly, you can just work with networking and other teams. If you have a good coordination with the teams, it's pretty easy to set-up.

Which other solutions did I evaluate?

I was not involved in the decision-making process. Things have changed since Vblock was launched seven years ago. FlexPod and Vblock both have very similar architecture and I don't see any big pros and cons between them. I think it's just a comfort level with respective companies. If a company has more investment in Cisco and VMware, that's how the FlexPod architecture is designed. I have no comment on Vblock right now.

There were no other vendors at the time. I was going with NetApp only for non-FlexPod environments. That was when we started buying stuff, which was about six years back when there was no competition. However, everybody has their own FlexPod now. Nimble has something like their own stack. Pure has a Pure stack. Everybody's coming with their own converged infrastructure and we are looking around.

When selecting a vendor, partnership plays an important role. A good partner will provide a kind of an independent review of the different vendors. When we select a vendor, we look at:

  • Our means
  • Our relationship with the vendor
  • The standing of the vendor in the industry
  • The vendor's new innovative technology
  • How the vendor is competing in the market
  • How competitive the vendor is in terms of price.

We look at other technologies because other technologies do provide similar kinds of things as NetApp at a cheaper price. That's how other vendors are rolling over each other in the market right now. They can provide the same thing for less money. These are important things, but the company stability and their goodwill in the industry are important factors as well.

What other advice do I have?

Our experience using this tool is that we have been very happy with it for over six year. The solution has given us whatever our company has wanted. It has delivered in a very short time and has quick turn-around for different projects.

I also suggest looking around. NetApp is a good case for us. It really solves our issues. Although there are other solutions available on the market, this tool is definitely worth looking at it.

FlexPod is not cheap and the way things are going, you could probably get the same thing at half the price from another vendor. NetApp has to be very competitive on the prices in order to really compete in this market.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Fred Armantrout - PeerSpot reviewer
Fred ArmantroutSenior System Specialist at Burns & McDonnell
LeaderboardReal User

Greetings from a VBlock owner and also a NetApp shop that had the first of the 300 series ever delivered. I Had serial number 1 and 2. Each one was parked in a data center within the metro but are separated enough to not likely be in a common major disaster unless the whole city is involved and if that happens there are bigger problems. Anyway back to some of your comments and my background.

I Have a storage specialist that watches the VNX and VPlex as well as NetApp and other storage systems. I oversee the compute and networking within the two current and now retired older VBlocks and have a good knowledge and comfort with the overall network systems, core switches and understanding of the metro 10 GIG LAN between our offices and the two data centers.

A few years ago we installed the first set of two VBlocks that were separate islands but we used the EMC RecoverPoint in place to replicate the data between the two data centers in near-real-time copies at both ends. This does require doubling of storage but that was our initial DR strategy. If one site was lost we brought up the system on the other side. Luckily this never was needed.

Later we added additional equipment to make the two VBlock's into a more high availability setup with VPlex to keep both VNX's in Sync. Since our two data centers are within the metro area and we had redundant 10 GIG between them we could do synchronous rather than async writes to both sides. On the LAN we did OTV with stretched layer 2 / 3. We set up VCHeartbeat with redundant VCenters for HA on the VCenter between the AMPs. The whole environment was switched over from one site to the other at least once during their lifetime as we did an in-place upgrade of the VNX's and by VMotioning between the two VBlocks we had little to no end user outage. Running VMware 5.x but could not upgrade to VM 6 due to hardware incompatibility issues and age.

When the OLD VB-300's hit EOL we migrated the VM's on them to two new VB-340's, one landing in a NEW data center that we were moving to. We migrated data and VM's between the old and new VBlocks using VPlex connections between the old and new VNX systems to sync the storage and some VM scripting with some assistance from a VCE consultant that moved in bulk migrations of VM's. Most of which only took a short shutdown on the old system and pull in and power up on the new VBlock. Not much more than a scripted reboot that also performed some cleaned up of old VM hardware, fixed tools and removed old floppy disks.

The two new VB-340's have their own separate VCenter 6 manager servers but are in a common VMware domain so they can both see each other in the browser client and can on the fly VMotion between the two VBlocks since they both see each other's disk drives via VPlex and OTV, All works well.

Now for not able to "Cluster" two systems is more a matter of implementation and how close the two VBlocks / FlexPods are for the right tools for replication between the two storage systems. If you are doing snapshots from one NetApp or other Storage System under the FlexPod solution it is a matter of how frequently they are synced up. I don't thing NetApp has the ability to directly do a metro synchronous write between two NetApp HA system but it may even be possible to implement Cisco VPlex to present the disk LUNS to the VM hosts and keep the storage in sync if they are close enough to do synchronous writes to the storage via VPlex. OTV solves the networking. Its just a matter of applying the right tool for the job.

reviewer1223475 - PeerSpot reviewer
Pre-Sales Specialist at a comms service provider with 10,001+ employees
Real User
Improves application performance for our customers and has decreased unplanned downtime incidents
Pros and Cons
  • "FlexPod's unified support for the entire stack is very important. Before, the customers would log a ticket by Cisco and a ticket by NetApp. It's better when vendors can parter and look for a solution together."
  • "You must build each block separately, that's a disadvantage sometimes."

What is our primary use case?

Our customers use this solution. It's a validated design and there's one solution for compute and storage. The validated design is an advantage when you take all of the separate parts.

How has it helped my organization?

The flexibility between Cisco and NetApp is valuable. When there are new parts of new devices like the new AFF 400, then the speed is not fast enough to implement what the customer asks for, but the design is not validated. It's faster to validate the design for new equipment.

FlexPod's unified support for the entire stack is very important. Before, the customers would log a ticket by Cisco and a ticket by NetApp. It's better when vendors can partner and look for a solution together. 

It improves application performance for our customers. Before FlexPod, you could make a design and that design was not strong enough for some applications and now there is a good validated design. The validated design gives space for the applications to run or not. Performance has been improved by 50%. Before we had to make separate designs, now, we are more confident that a design is good to work for the type of application. 

It has decreased unplanned downtime incidents. 

What is most valuable?

It's easier to sell to a customer because it is a validated design but sometimes the customer wants another feature and then it's a problem. You must build each block separately, that's a disadvantage sometimes.

What do I think about the stability of the solution?

The stability is good. 

What do I think about the scalability of the solution?

It's very scalable. 

How are customer service and technical support?

Sometimes we reach out to the NetApp support from the NetApp part or the Cisco part but the engineers by us are also certified to install FlexPod. We have had good experiences with them. They speak the same language as us which is an advantage. 

Which solution did I use previously and why did I switch?

Our customers choose this solution because of the validated design and for the one-stop solution where it's one contract. It's one building block which is an advantage for the customer instead of buying separate items.

Which other solutions did I evaluate?

Our customers also look at Dell EMC. 

What other advice do I have?

I would rate it a nine out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner.
PeerSpot user
reviewer1223541 - PeerSpot reviewer
Systems Engineer at a healthcare company with 5,001-10,000 employees
Real User
Increases time to do research and process development
Pros and Cons
  • "The solution’s validated designs for major enterprise apps in our organization are very important. It's basically become critical to our organization to have that system functioning a 100 percent of the time. If that system is not functional, then our doctors and nurses can't provide the care to the patients in an effective way. So, it's important that it is stable, works, and easy to understand."
  • "There is a history of issues with hardware availability. For example, we'll buy an array or a filer with a particular configuration and particular size of drive, sizing it appropriately. Then, as we grow, they're like, "Oh, you can always get more." Then when you go to get more, that model or type of disk is no longer available. It becomes this big process to try to figure out what we need to get, how it'll work, and how that'll integrate into the system. That could be simpler. They could do a bit more to guarantee the availability of parts. Obviously, not being the largest storage vendor, I know they can't sometimes control what the hardware vendors do. However, a bit more transparency and communication about this would be helpful."

What is our primary use case?

We are using for the virtual desktop infrastructure (VDI) for our hospital.

We are using a primary and secondary data center model. We have two locations where one is the primary and the other is the DR.

How has it helped my organization?

Essentially, it's reduced some of the overhead from our team of administrators, so they can focus on other areas.

The solution has simplified infrastructure from edge to core to cloud, which has given us some bandwidth to focus on some other core initiatives that we have.

The solution has made our staff more efficient, enabling them to spend time on tasks that drive our business forward. With the administration, it's given us a bit more time to do research and process development, even investing some time in automation.

What is most valuable?

We had everything that we needed to start it, stand it up, and get it working, then develop a proof of concept to see how it works. We could also scale it out to meet our business needs over time.

The solution’s validated designs for major enterprise apps in our organization are very important. It's basically become critical to our organization to have that system functioning a 100 percent of the time. If that system is not functional, then our doctors and nurses can't provide the care to the patients in an effective way. So, it's important that it is stable, works, and easy to understand.

What needs improvement?

There is a history of issues with hardware availability. For example, we'll buy an array or a filer with a particular configuration and particular size of drive, sizing it appropriately. Then, as we grow, they're like, "Oh, you can always get more." Then when you go to get more, that model or type of disk is no longer available. 

It becomes this big process to try to figure out what we need to get, how it'll work, and how that'll integrate into the system. That could be simpler. They could do a bit more to guarantee the availability of parts. Obviously, not being the largest storage vendor, I know they can't sometimes control what the hardware vendors do. However, a bit more transparency and communication about this would be helpful.

For how long have I used the solution?

We put it in about two and a half years ago.

What do I think about the stability of the solution?

The solution has decreased unplanned downtime incidents in our organization. So far, it's been very stable. We haven't really had any issues with it.

We did have one issue which was related to a misconfiguration with the power that did cause downtime. That was the first issue that we had since we put it in about two and a half years ago.

There was a misconfiguration with the power configuration. This relates to UCS where it was set to the grid incorrectly. Then, based on the population of the blades, it was overpopulated and there was a power issue. One of the circuits was actually connected to a low voltage circuit which caused some issues. With that, we lost almost the entire chassis for a period of time. It was not fun.

What do I think about the scalability of the solution?

It is just a system that we can scale as we need.

The scalability is good. We're in the process of systematically replacing all of the desktop computing environment in our health system with the VDI. Our plan is to take what we have and grow it to meet that need.

How are customer service and technical support?

We have used technical support a few times, mostly just for questions. 

The solution’s unified support for the entire stack is really important. We can't ever find ourselves in a situation where something is down, and it's integrated with another vendor application and we're looking for support, that all the vendors are pointing fingers at each other. One of the requirements that we have for standing up a system like this is that it has this type of support.

Which solution did I use previously and why did I switch?

We had primarily used another vendor for our Tier 1 storage applications, then when the all-flash options came out, they were seemed to be doing better. It was a more reliable, well-developed product. We actually switched when we upgraded our existing arrays to the all-flash offerings that NetApp had.

I wasn't the primary person for a good portion of the time that we've had it. Now that I've taken over that role, I'll be digging into it a lot more.

How was the initial setup?

The setup is complex, but not unreasonable. There is a lot to learn. There is a lot to do to make sure that all of the versioning is compatible. I know NetApp offers some tools if you're not familiar with it or you haven't done it before. I'm not sure that I've seen everything or know all the places to look for that information. So, it can be a little anxiety provoking in that sense.

What about the implementation team?

We have a partner through NetApp who does consulting for us. They came in and helped us configure it. The experience of working with them was good.

What was our ROI?

The main return on investment would be that instead of having to refresh all of our desktop hardware we have been able to go reimage existing machines and use those as thin clients, then also purchase new thin clients rather than buying actual hardware. It also reduces the overhead of having our technicians deploy those systems and maintain them.

If there are cost savings, they are are minimal, whether it's CAPEX or OPE. They balance out, as the vendors get paid one way or another.

What other advice do I have?

Develop a relationship with a partner. Those resources for us have been invaluable.

I would probably rate it about an eight (out of 10). That's just because it does meet the needs, but It's not perfect. Nothing is. There are some features or advertisements about what its capabilities are, but when dig into it or you get down the road, it's not exactly what it was advertised as.

We are experimenting with the solution’s storage tiering to public cloud right now. We haven't really gotten too far into it, but that's something that we're actually looking to do.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Practice8f4d - PeerSpot reviewer
Practice Lead at Bedroc
Real User
A good solution for integrating compute, networking and storage in data centers with easy deployment
Pros and Cons
  • "The product is easy to deploy and use."
  • "It could be more innovative."

What is our primary use case?

Our primary use case is to integrate the compute, networking and storage in our data center.

How has it helped my organization?

FlexPod simplifies our deployments and the automation. It enables us to handle mission-critical workloads and applications.

What is most valuable?

The best feature of the product is not exactly a feature. It is the ease of deployment and use.

What needs improvement?

As a solution, it isn't really very innovative. It could have better support for portals.

What do I think about the stability of the solution?

The solution is very stable. Any outage can be brought back up quickly.

What do I think about the scalability of the solution?

The solution is easily scaled. It is possible to integrate new capabilities and technologies which we have successfully done with no issues. It's a valid, viable model.

How are customer service and technical support?

Customer service is above average.

Which solution did I use previously and why did I switch?

The product was adopted as a solution before I came to the company. 

How was the initial setup?

The installation was straightforward.

What about the implementation team?

We used a consultant for the implementation. That was Bedrock and they are okay at what they do.

What was our ROI?

The reduction in data center costs is the obvious return on investment.

What's my experience with pricing, setup cost, and licensing?

The solution has reduced data center operating costs by about five percent.

Which other solutions did I evaluate?

Other options were considered. That included IBM and HP solutions.

What other advice do I have?

The product is an eight out of ten. It's stable and we've had no issues. It is definitely worth considering as a solution depending on your particular needs.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user