Our primary use case for FlexPod is Infrastructure-as-a-Service (IaaS). We sell multi-tenancy services to our customers.
Network Engineer at a tech services company with 1,001-5,000 employees
Validated designs take the guesswork out of our IaaS
Pros and Cons
- "The solution can be innovative when it comes to cloud computing storage and networking."
- "The FlexPod service and support could be improved."
What is our primary use case?
How has it helped my organization?
We appreciate having the validated designs because it takes the guesswork out of piecing it together. The solution can be innovative when it comes to cloud computing storage and networking.
What is most valuable?
The most valuable features of the solution are reliability, scalability, and support.
Having the validated designs helps because it takes the guesswork out of piecing it together.
It works well in private and hybrid environments. Multi-cloud, I have yet to see.
The solution saves us engineering time, which translates to savings in money and it streamlines our IT admin.
What needs improvement?
The FlexPod service and support could be improved. The integration of the different storage equipment could be improved because NetApp is the biggest piece and it seems to be well covered, but not so much on the Cisco side.
Buyer's Guide
FlexPod XCS
November 2024
Learn what your peers think about FlexPod XCS. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
816,406 professionals have used our research since 2012.
What do I think about the stability of the solution?
FlexPod has been very stable for us. It is resilient.
What do I think about the scalability of the solution?
The scalability is one of the key features in this solution.
How are customer service and support?
Technical support is reasonably good. It simplifies our support experience.
I don't have as much insight into the NetApp side of it, as compared to the Cisco side.
Which solution did I use previously and why did I switch?
We were looking to build a fully-certified data center to provide our IaaS solution to customers.
How was the initial setup?
I wasn't part of the initial setup. However, I have been part of the expansion and it's very simple.
The deployment time has been reduced, although I cannot say by how much.
What about the implementation team?
We are a system integrator, so we use our in-house team.
Which other solutions did I evaluate?
At the time we deployed FlexPod, there wasn't a whole lot else available other than Vblock.
It just came down to a strong relationship with the key vendors that make up the product, NetApp and Cisco.
What other advice do I have?
The biggest lesson that I have learned, working with this solution, is that it's better to go with something that has been vetted, tested, and designed by people with knowledge, as opposed to trying to go on your own. This is why we chose a certified, validated design.
This product has all of the big players behind it. Overall it works, and the reliability is top-shelf. I don't know what's better.
I would rate this solution a nine out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Systems Administrator at a consultancy with 1,001-5,000 employees
The solution is innovative. It handles virtual networking.
Pros and Cons
- "The solution is innovative. It handles virtual networking. Also, it can upgrade blades and continue working seamlessly, which is excellent."
- "I am happy with the stability. I haven't had any major issues with it in four years. This includes upgrades."
- "We would like FlexPod to have more power, though it is not lacking in power now."
- "We would like them to have better features to integrate with the cloud."
What is our primary use case?
We use it for running our VM environment. We have three different data centers that use FlexPod: two in North America and one in Europe. Our daily job is important.
We use it FlexPod for Managed Private Cloud, which is fast, reliable, and trustworthy.
How has it helped my organization?
Since we started, we have been improving and changing the hardware and performance.
What is most valuable?
The solution is innovative. It handles virtual networking. Also, it can upgrade blades and continue working seamlessly, which is excellent.
The option to allow me a different storage connection.
What needs improvement?
- We would like FlexPod to have more power, though it is not lacking in power now.
- The old design of FlexPod made it difficult to remove old hardware and add new servers.
- We would like them to have better features to integrate with the cloud.
For how long have I used the solution?
Three to five years.
What do I think about the stability of the solution?
I am happy with the stability. I haven't had any major issues with it in four years. This includes upgrades.
We have never had a problem with the hardware, even when something apparently fails. The response from the support is amazing. We can have changes for things up in less than four hours.
What do I think about the scalability of the solution?
We started with three initial chassis. Now, we have six in Miami, ten in Toronto, and six in Europe.
How are customer service and technical support?
The tech support is good. They could improve their response times. However, the tech team knows what they are talking about. So, I'm happy with them.
Which solution did I use previously and why did I switch?
We were previously using NetApp, which is why we wanted FlexPod. We wanted to virtualize our servers, but also needed more storage and power.
How was the initial setup?
While I wouldn't change a thing, it was not easy coming from our old environment. You have local and different servers and have to pull everything together. It took us a year and a half to deploy the first FlexPod and have it be total functionally. After that, the process was simple. Nowadays, things are easier to deploy.
What about the implementation team?
We used NetApp and Cisco for the deployment. Our experience with them was good. NetApp install all our storage center apps and Cisco handled the computer environment, which is stable.
What was our ROI?
We have seen ROI. We have saved time, money, space, and power consumption on new service deployments. We have a data center in Toronto which had ten racks on one of the new servers. This was all reduced to two racks with six chassis, which is amazing.
While initially the application performance was slower, we now have seen 100 percent improvement in application performance after all the required connectors were added.
What other advice do I have?
The idea of validate designs is excellent.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
FlexPod XCS
November 2024
Learn what your peers think about FlexPod XCS. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
816,406 professionals have used our research since 2012.
Capacity Manager at a energy/utilities company with 1,001-5,000 employees
The validate designs give you an easy building block to configure and set the system up
Pros and Cons
- "It's a common platform, which provides for ease of use between all of the blade servers. It uses all the same tech, moving service profiles seamlessly across from one blade to the next. There is also combined support."
- "There are too many management products: System Insight Manager, Oakum, etc. There are a lot of them and you have to know which one to use at which time. Whereas, with competitors, they have a single pane of glass view which has everything in it."
What is our primary use case?
Our primary use case is a mixture of workloads. We have VMware, Citrix, Oracle and SAP, which are all running within the FlexPod stack.
How has it helped my organization?
It created lower total cost of ownership. Previously, we had disparate storage and servers, and there were bits of kits everywhere. Now, we have two data centers with almost identical setups in both. We are Active-Active, but we can easily swing workloads across to one data center, if need be, because it's the same underlying technology.
What is most valuable?
It's a common platform, which provides for ease of use between all of the blade servers. It uses all the same tech, moving service profiles seamlessly across from one blade to the next. There is also combined support.
What needs improvement?
There are too many management products: System Insight Manager, Oakum, etc. There are a lot of them and you have to know which one to use at which time. Whereas, with competitors, they have a single pane of glass view which has everything in it.
For how long have I used the solution?
One to three years.
What do I think about the stability of the solution?
It is stable. We haven't had an outage in the last year that has been caused by anything related to the FlexPod. It has been 100 percent available.
The solution is resilient. It is easy to spin up another blade with the same service profile as the existing one, then within seconds you are up and running. This can also be done in combination with VMware SRM, Oracle Data Guard, or one of the other vendors' software solutions on top with little downtime.
What do I think about the scalability of the solution?
It seems scalable. It scales more than we need. I love that we will be able to scale out into the cloud and utilize that when we need it.
How are customer service and technical support?
The technical support is good. We generally call directly to either NetApp or Cisco. Every time that we have called the support has been good, NetApp especially. We've found that they stick with a problem all the way through to the end (24/7) by switching their engineers, though the underlying problem maybe even isn't a NetApp component.
Which solution did I use previously and why did I switch?
We had such a disparate collection of servers and vendors which didn't make sense since it meant having a lot of different support contracts. We had different servers, switches, and hardware coming out of support, and keeping track of that was quite difficult. We made the decision to move to consolidate data centers. In that decision, we decided to go with FlexPod.
How was the initial setup?
We followed the validated design. Although on paper it looks quite complex, we followed the validated design and working closely with NEC, who has set up other data centers similar to ours. It was easy.
It has saved our engineers time. The initial setup to get the service profile set up took some time, but now each new blade that is put in is up and running in ten minutes. The previous service that we had would have taken about half a day to a day.
What about the implementation team?
We work with NEC, who was good.
What was our ROI?
Batch jobs which used to take two or three hours in the evening are now running in ten to fifteen minutes. This is a significant improvement.
Which other solutions did I evaluate?
We looked at other vendors: IBM and Dell EMC. IBM was our existing vendor at the time, and we found their support was poor. We trialed Dell EMC and FlexPod was the better solution. We were pleased with the way FlexPod went in and worked.
What other advice do I have?
Trial it. See if you can get a demo to a trial system, then put some big workloads through it and see what performance you get.
I like the validate designs. I like the way they are put together and give you an easy building block to configure and set the system up. The one negative is the interoperability matrix. This could cover a more wide range of partners. For example, we have upgraded the whole firmware across the stack, and looking at the matrix, everything looked green. However, something in Oracle would cause us an issue during the upgrade, then we would have to either rollback or sit with support. While support has been good with getting to the bottom of things, it would be nice to have more confidence when we are going into an upgrade that it will work.
Today, it looks like the software design solutions will be able to support our move into the cloud much easier than I initially thought. We are only just starting that transformation now, but I see with Data ONTAP and Cloud Volumes ONTAP, it looks like we will be easily moving our data into the cloud and making better use of the compute that is up there rather than having to expand out in our data center.
We have four or five weather events every year which cause a huge strain on our systems with customers logging in and working out whether they have power or not, or how long the power outages will last, and whilst that happens, our databases are getting absolutely hammered. Now, historically we've had to build our data center to be able to cope with those big workloads. It's only four or five days a year, so we are effectively wasting money when we don't need to. If we can burst out to the cloud, it would really help.
I think it is innovative with this move to the cloud using ONTAP. With the whole NetApp product range being very similar in its look and feel in the cloud as it is on-prem, I feel comfortable that our engineers will be able to spin up and utilize it quite quickly.
We don't use FlexPod for Managed Private Cloud.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
System Analyst at ONEOK, Inc.
Video Review
Our Cisco solution interoperates with it very easily
Pros and Cons
- "DR has been tremendously easier."
What is most valuable?
The consolidation of our data center. It helps us migrate. It makes DR easier for us. Our Cisco solution interoperates with it very easily. It makes visibility into those different environments easy for the virtualization guys, the Window admins, and telecom as a whole. Holistically, it is a lot better.
What needs improvement?
This question doesn't really pertain to me.
I know the virtualization guys love the FlexPod, and we do too. It is the visibility into it is nice, and it interacts with our Cisco data center well.
What do I think about the stability of the solution?
It is stable. We are migrating our whole data center onto the FlexPod. We have vetted out all of the issues that we could be running with the resiliency and redundancy. So, it is our solution moving forward.
What do I think about the scalability of the solution?
It scales very well. We use this for all of our DR. We just spin it up at our DR location.
How is customer service and technical support?
I do not have a lot of interaction with them. We have assisted their tech resources, bringing up cores and running cable runs. They seemed sufficient.
How was the initial setup?
This is a little bit out of my environment. They give us what they need on-premise from a telecom's perspective. Then, our virtualization teams and the NetApp teams go in and deploy it. I can't speak on the granular issues.
What was our ROI?
We are pushing big towards the ACI infrastructure within our data center. Rack space is another, then integrate the storage solutions into that. As a company, we have seen return on investment. Therefore, I think the product is going to work out.
What other advice do I have?
I rate it as a nine and a half out of 10, because of all the additional visibility and the integration with our equipment, and how well it plays. DR has been tremendously easier.
The most important criteria when selecting a vendor: It is a little of everything. Support is key because no network is the same. No protocols running across it are the same. You are going to run into weird issues, and talking to our virtualization guys, they are really happy with support. I see NetApp all the time on our campus.
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
Senior systems engineer at Redondo beach
Some of the valuable features are ease of use and ease of adding additional storage.
What is most valuable?
Ease of use is a valuable feature. In our case, we had multi-versions of FlexPod. We connected an additional storage app. Connecting to any type of storage would have been pretty challenging with another type of system. However, with this solution, it was fairly easy.
The connection to the server more-or-less updated the firmware version on it, made sure that it worked, rebooted, and then it booted up a second system. It was very simple to add additional storage.
Upgrading the operating system version wasn't as much as a pain as I'd expected. It was a pleasant surprise. With other companies out there, you have to jump through hoops to get your SAN controller or app storage upgraded, or do many types of operations where you potentially have downtime. We had zero downtime.
We didn't have to take down a single server, didn't have to take apart anything, and didn't have to do anything else. It was just a matter of connecting a couple of cables in the back, upgrading the firmware, and then upgrading the SAN controller.
How has it helped my organization?
It benefits the organization in that we had no downtime. In almost five years of operation, we have never had a single hour of downtime that was directly related to a storage problem. There weren't things like hard drive failures.
In any other company, it would have legitimately been an issue for us to get a hard drive out. But usually it involves some sort of extreme discussion with customer service agents about how important this is to our business operation, and there was none of that with NetApp. They adhered to the SLA.
I was willing to wait if the guy was willing to reset the hard drive. And that's more-or-less what happened. I had a failure, and within two hours of the notification of the failure, I had a new hard drive in my hands on-site. That's pretty impressive, regardless of how you put it.
What needs improvement?
I would like to see, perhaps, an interface that's a little more intuitive than the existing one. I think that goes to being more familiarity with other systems. I came from an ICE environment, and it sets you in your ways mentality.
When it comes to NetApp, you have to forget about some of the things you've done in the past, in order to kind of get yourself past it.
I wish that the interface was perhaps a little more cognizant. There are people coming from environments where ease of use isn't quite there. It almost sounds terrible, but I think that they could probably make everything a little bit easier to use, where the interface was maybe just a hair bit easier to understand and comprehend exactly where you are in the steps. But, again, you're talking to somebody who may be coming at it from being brand new to a storage environment.
What do I think about the stability of the solution?
There has not been any downtime. There's never been a downtime directly related to storage environment issue. Anything else was outside the storage environment, so it was typically another company's issue. It was never directly related to NetApp.
What do I think about the scalability of the solution?
In terms of scalability, we've added/matched two additional shelves of storage with very little fanfare. There were no major problems. It was just a matter of upgrading an old SAN controller software, and that was it.
How is customer service and technical support?
I haven't had to use the technical support much, but my interaction with them has always been very positive and they definitely know their information.
Which other solutions did I evaluate?
We evaluated HPE, LeftHand before HPE bought them out, and then they became HPE LeftHand.We've also looked at EMC. We've also recently considered HPE MSA technology, and their EEA technology, as well.
We looked HPE 3PAR, before they were HPE. We've looked at pretty much all the big storage vendors out there, such as Tintri and Nimble, but they are more bundled storage and compute.
We decided to stay with NetApp because I'm familiar with their systems. We're already a NetApp customer. So there's a certain investment in time and knowledge with NetApp that we have. We don't want to go back to reinventing the wheel every time we look at storage. We are happy with the product solution.
What other advice do I have?
It's not all about cost. Overwhelmingly, the issue is that you shouldn't be as concerned with cost as much as you should with the scalability and the ability of a system. Even though you may be looking at a product that's more expensive than other equivalents out there, you're probably getting one of the best customer experiences out there, bar none.
I've had to use HPE support, and I've had to use NetApp support, and 100% of the time, I would wind up referring NetApp support overwhelmingly.
When you're looking at everything, it's not all about cost. It's also about usability, scalability, and performance. With all those applications, I've never once had issues with any type of performance, or had scalability problems with NetApp.
The only times we had downtime with our server/storage environment was because of SAN switching issues. One issue was related to a software upgrade on our SAN switches, the other was misconfigured zoning on the SAN switching environment. In both cases, it was human error and not system-intrinsic error that caused our downtime.
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
Senior network arcitect at a manufacturing company with 10,001+ employees
One of the valuable features is the consolidation in one rack.
What is most valuable?
I like the consolidation in one rack. You have everything coming together, you just assemble it, and you're ready to go. You don't have to purchase different pieces of the hardware to have one solution. This is one of the best features.
We use it mainly for storage. We are just at the beginning, just deployed one in Asia-Pacific. So far, everything works fine and I assume that the colleagues from the datacenter will consider it for other regions, if everything goes well.
How has it helped my organization?
Previously, we used NetApp. The big advantage is that the connectivity is in one rack. As I mentioned before, everything is still segmented, but it comes with everything in one box. It is like buying a computer and everything is there already. You just have to turn it on.
What needs improvement?
The price is something that we are still working on. At some point, it's a bit more expensive than the solution that we had before, as far as I know.
What do I think about the stability of the solution?
We have no stability problems so far. I haven't heard about any major issues.
What do I think about the scalability of the solution?
Scalability depends on the result that we will have from the one that we already purchased. I think the future will tell if we will scale well or not. I will definitely have this in mind as we move forward.
How are customer service and technical support?
I didn’t use technical support for FlexPod, but only for NetApp. I know that we are using NetApp support. This is the case for the installation phase or forNetApp itself. I cannot comment on FlexPod support. I assume it was good. I can tell on you, through the eyes of my colleagues from the network part, that everything is fine. My colleagues from the datacenter have used support and they have had no complaints so far.
Which solution did I use previously and why did I switch?
This is a tricky question. I don't think there was one major reason. It was a combination of the stability of NetApp, the integration with our environment, and that everything comes in one box.
How was the initial setup?
I was involved in the initial setup from the network side of FlexPod and NetApp. I was not involved in the configuration of NetApp itself. In terms of the network side, as long all the information is provided completely, which has happened so far, I have not had any problem setting it up on our network infrastructure.
What other advice do I have?
I would definitely recommend NetApp. Based on our results with NetApp, the stability, and what I know from my datacenter colleagues, it's a really reliable company.
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
Platforms Engineer at Logicalis
Makes everything easier to manage and migration into the cloud becomes seamless
Pros and Cons
- "I see the most value in the UCS portion. I love Cisco UCS."
- "Possibly the UCS could get a bit better. Other than that, overall I don't necessarily have any sorts of constraints or issues with it. It's done the job that it's been bought to do."
What is our primary use case?
We have multiple use cases for it. Most of it is just based on the fact of its reliability and its performance. We have customers in the insurance industry, financial industry, retail and they mostly use it for compute and storage.
How has it helped my organization?
FlexPod simplifies infrastructure from edge to core to cloud. Everything becomes easier. Everything is more collapsed. Everything is easier to manage and migration into the cloud becomes seamless.
With respect to FlexPod's unified support for the entire stack, it's always good to have a single pane of glass to work from.
It has improved application performance. Anything that runs on instance nowadays is good. I suppose if you're going from spinning media to SSD you're guaranteed to see an improvement.
FlexPod has enabled our staff to be more efficient. Once it's working, it's working. There's not a lot of break-fix. It gives you time to be proactive and not necessarily reactive. I haven't come across a time when it's not working. We have the normal disk failures and hardware issues but everything is so redundant that it doesn't affect it.
What is most valuable?
I see the most value in the UCS portion. I love Cisco UCS.
Its ability to scale seamlessly makes adding anything so much easier than having to run by separate new hardware from the get-go.
The validated design in the architecture is an ongoing debate. You don't need to buy FlexPod itself. You can borrow FlexPod based on the reference architecture. I wouldn't say that the validated design plays such a big role because you can just reference the architecture and technically have FlexPod as well.
At the moment, our customers don't use storage tiering to public cloud but there are plans for future use.
What needs improvement?
Possibly the UCS could get a bit better. Other than that, overall I don't necessarily have any sorts of constraints or issues with it. It's done the job that it's been bought to do.
What do I think about the stability of the solution?
It's never given me an issue. Stability is perfect.
How are customer service and technical support?
I haven't yet used their technical support.
How was the initial setup?
The initial setup was quite straightforward. As with anything nowadays, the workflows are just so good that it's easy to configure one thing and just move on to the other.
What was our ROI?
Initially, it might cost an arm and a leg but the return on investment is going to be worth it. It's going to be worth in the long run. So taking money upfront now to make make money over the long run just seems to make sense.
What's my experience with pricing, setup cost, and licensing?
It has reduced our data center costs. Having everything in a single cabinet versus multiple cabinets can reduce your cost.
Which other solutions did I evaluate?
Our customers also evaluated Dell ECM VxBlock. They chose NetApp because it's cheaper and during a POC it always performs and gives them what they want.
I have experience with Dell EMC, HP, and NetApp. NetApp is a bit more complicated to set up than everything else. Once it gets going, it's so much easier to manage than all the others. The others on the flip side are very easy to set up but then troubleshooting can be a bit tedious and complex at times.
What other advice do I have?
The advice that I would give to anybody considering FlexPod would be to just do it. It depends whether you know NetApp or not. If you don't know NetApp, when you get into NetApp it's a bit confusing based on storage, virtual machines and stuff that other storage vendors don't necessarily use. Do a lot of reading and researching.
I would rate it a nine out of ten. Not a ten because it's not like it hasn't broken. There have been issues, but it's not major issues.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner.
Team Lead at Grenke Digital gmbh
Simplifies infrastructure from edge to core and has high performance that saves us time
Pros and Cons
- "Our previous solution used to take 24 hours and now we're down to seven hours. It has really good performance."
- "FlexPod has not decreased the unplanned downtime incidents in our company. There was a problem with the back-end configuration and we had a downtime of three hours."
What is our primary use case?
We're using a FlexPod cluster with Cisco UCS and NetApp AFF. It's a four-node cluster. We use FlexPod for everything in our company. We're a financial company.
How has it helped my organization?
Our previous solution used to take 24 hours and now we're down to seven hours. It has really good performance.
It simplifies infrastructure from edge to core but not to the cloud. We have five people running operations and they are quite busy. But for the scale of VMs for the customers, we need to have at least two more men to deal with infrastructure.
We just got AFF so we've got all flash on the environment now. This really speeds things up from something like eight milliseconds for I/O latency to under one millisecond which is great.
FlexPod has definitely made our staff more efficient, enabling them to spend time on tasks. We're going more into automation now and we don't have to build all the VMs by hand. We automate this.
It has also improved application performance by around 50%. We're getting back more scale. I'm very happy with the performance of the database now. It has also decreased our data center's costs. We don't use so many racks anymore. We compressed all the stuff and we have a higher compute and more IOPs in the smaller racks.
What is most valuable?
Support of the firmware is the most valuable feature. The solutions' validated designs for major enterprise apps in our organization is very important. It ensures our ERP system runs smoothly on those machines.
We don't use the storage tiering to the public cloud.
What needs improvement?
FlexPod has not decreased the unplanned downtime incidents in our company. There was a problem with the back-end configuration and we had a downtime of three hours. We encounter more downtime on procedural tasks we have to do than on technical tasks.
In the next release, I would like to have a better monitoring option in which I can see the full stack and can then decide which steps to take.
What do I think about the stability of the solution?
In terms of the stability, once it's up and running, it runs really smoothly.
What do I think about the scalability of the solution?
Scalability is excellent.
How are customer service and technical support?
Their technical support is good. It would be better if some P2 cases would be looked at from P1 guys as well, to give more experience to these orders. Last time we had four weeks on a P2 case, which wasn't very good. We have a task force and within three days, we managed to get through the problem. So this could have been resolved actually two weeks before.
Which solution did I use previously and why did I switch?
We chose NetApp because we've used them before and we trust them.
How was the initial setup?
The initial setup was complex. We are implementing ACI as well, application centric infrastructure and this is complex to the network. We are pushing a virtualization layer on to the network which is really complex.
What about the implementation team?
We used an integrator who was great.
Which other solutions did I evaluate?
We looked at Dell EMC and NetApp but Dell EMC was expensive.
What other advice do I have?
I would rate it an eight out of ten. An eight because it's very reliable but there are some flaws which you need time to tackle them. There are some things that can be better. Better integration would make it a ten.
I would recommend this solution to someone considering it because of the support it comes with and the high-performance. We can scale it up to a level which we will never reach.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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