Forcepoint Secure Web Gateway Reviews and Pricing - page 7 | PeerSpot

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Senior Security Consultant at a integrator with 501-1,000 employees

Jan 18, 2016

Technically good...too much administration required..one of the best reporting..poor customer support

What is most valuable?

Email web and DLP

How has it helped my organization?

Organisation of emails

What needs improvement?

Support

For how long have I used the solution?

1 year

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What was my experience with deployment of the solution?

No.

What do I think about the stability of the solution?

Yea, loads of issues.

How are customer service and support?

Customer Service:

2 out of 10

Technical Support:

6 out of 10

Which solution did I use previously and why did I switch?

Yea Bluecoat, Websense has more features.

How was the initial setup?

Straight forward

What about the implementation team?

Vendor - 8 out of 10

What was our ROI?

Better

What other advice do I have?

I expect timely support....

Disclosure: I am a real user, and this review is based on my own experience and opinions.

Rishard BaderoonCountry Manager - Africa at Qualys

Report as inappropriate

Aug 14, 2014

Hi Krishnaraj

I suggest you find a good reseller partner. Our company provides technical support and has received the highest of accolades for websense implementation and support.

If you need assistance let me know and ill see where we can help.

it_user742935 - PeerSpot reviewer

Desktop and Application Security Manager at a tech company with 51-200 employees

Nov 1, 2017

It helps constantly with phishing and cryptolocker attacks

Pros and Cons

"Real-time analytics."

"The reporting could be improved."

What is most valuable?

Real-time analytics.

How has it helped my organization?

It helps constantly with phishing and cryptolocker attacks.

What needs improvement?

The reporting could be improved.

For how long have I used the solution?

Since it was released.

What was my experience with deployment of the solution?

It works as described.

What do I think about the stability of the solution?

None.

What do I think about the scalability of the solution?

Queries can be slow on multiple terabyte databases.

How are customer service and technical support?

Customer Service:

There is room for improvement.

Technical Support:

Their lead technical engineers are excellent.

Which solution did I use previously and why did I switch?

I have used SurfControl and Websense. I have also tried Zscaler.

How was the initial setup?

It went as planned.

What about the implementation team?

In-house.

What was our ROI?

Not documented.

What's my experience with pricing, setup cost, and licensing?

Do your homework and base it on facts.

Which other solutions did I evaluate?

Looked at open tender for all products and evaluated all current products at the time.

What other advice do I have?

It was the best solution available when selecting a product.

Disclosure: I am a real user, and this review is based on my own experience and opinions.

Forcepoint Secure Web Gateway

Free Report: Forcepoint Secure Web Gateway Reviews and More

Learn what your peers think about Forcepoint Secure Web Gateway. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.

816,406 professionals have used our research since 2012.

OwnChair354 - PeerSpot reviewer

Owner at a tech services company with 11-50 employees

Oct 10, 2018

It has protected clients against cyberattacks

Pros and Cons

"It has protected clients against cyberattacks."
"Giving visibility to people's actions in the network, while keeping attackers out: across data centers, offices, branches, and the cloud."

"Ease of use could be improved."

How has it helped my organization?

It has improved our services.
It has protected clients against cyberattacks.
It has created more and better end user experiences.

What is most valuable?

Protection against ransomware.
Giving visibility to people's actions in the network, while keeping attackers out: across data centers, offices, branches, and the cloud.

What needs improvement?

Ease of use could be improved.

For how long have I used the solution?

Three to five years.

Which solution did I use previously and why did I switch?

The solution was used as a replacement to Microsoft TMG as well as meeting compliance requirements.

Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller.

reviewer1374900 - PeerSpot reviewer

reviewer1374900

Manager at a tech services company with 11-50 employees

May 16, 2021

Efficient, installation was straightforward, but priced high

Pros and Cons

"One of the main features I have found the solution to be efficient."

What is most valuable?

One of the main features I have found the solution to be efficient.

For how long have I used the solution?

I have been using the solution for approxmately five years.

How was the initial setup?

We have not had any big issues installing the solution.

What's my experience with pricing, setup cost, and licensing?

The solution is priced a little high compare to similar solutions.

Which other solutions did I evaluate?

When evaluating this solution to others it is one of the best.

What other advice do I have?

I rate Forcepoint Secure Web Gateway a seven out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.

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