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Forcepoint Secure Web Gateway vs TitanHQ WebTitan comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Dec 4, 2024
 

Categories and Ranking

iboss
Sponsored
Ranking in Secure Web Gateways (SWG)
13th
Ranking in Internet Security
4th
Ranking in Web Content Filtering
4th
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
14
Ranking in other categories
Cloud Access Security Brokers (CASB) (8th), ZTNA as a Service (12th), Secure Access Service Edge (SASE) (10th)
Forcepoint Secure Web Gateway
Ranking in Secure Web Gateways (SWG)
7th
Ranking in Internet Security
3rd
Ranking in Web Content Filtering
2nd
Average Rating
7.8
Reviews Sentiment
6.7
Number of Reviews
53
Ranking in other categories
No ranking in other categories
TitanHQ WebTitan
Ranking in Secure Web Gateways (SWG)
19th
Ranking in Internet Security
7th
Ranking in Web Content Filtering
1st
Average Rating
9.4
Reviews Sentiment
7.3
Number of Reviews
17
Ranking in other categories
Domain Name System (DNS) Security (6th)
 

Featured Reviews

Jack Hamm - PeerSpot reviewer
We experienced benefits immediately but the report generation is lagging
iboss excels on the networking side but lags slightly behind competitors like Zscaler and Netskope in terms of security feature parity. I'd like to see them accelerate development on the security side, particularly around data loss prevention. Using iboss for DLP instead of traditional endpoint solutions is preferable, but its current feature set requires some clunky workarounds. I'd also like to see better integration of DLP into the platform. Additionally, while it's improving, reporting can be slow at times. This is problematic when generating reports for executives who expect them immediately. I'd like to see further improvements in reporting speed and efficiency.
SunilSharma10 - PeerSpot reviewer
Needs to improve performance but offers good user management capabilities
If there is a category of generative AI or GenAI, it is not a very detailed category, as there are many AI-based sites where data exfiltration can happen. In the category of generative AI or GenAI, the tool is not updated, and the solution has targeted only four or five sites to be included in the aforementioned category. Categories like generative AI or GenAI are not updated regularly in the solution, making it a problematic area where improvements are required. The performance issues in the product are an area of concern where improvements are required. The proxy categories in the product have certain shortcomings where improvements are needed. The solution's proxy categories are not updated regularly. The tool's categories, like the one involving generative AI, have certain shortcomings since it does not get updated, and it is not able to target many sites that the developers use for code review, which may lead to some security breaches in the future.
Michael Mok - PeerSpot reviewer
Enables us to effortlessly filter out the content that we do not want, including specific websites or domains
WebTitan enables us to effortlessly filter out the content that we do not want, including specific websites or domains. Covering offsite workers used to be less important, but employees are increasingly working from home, so it's helpful that WebTitan covers all our employees regardless of where they are. Our licensing model covers all our users. We've seen some reduction in attacks since implementing WebTitan, and I think this will significantly improve once we automate our blocklist. It accounts for about a quarter of our larger security arsenal, but we have other tools to protect against malware, phishing, viruses, etc. It has also saved some money on web filtering. It's a much more economical solution compared to Cisco Umbrella. And while it doesn't improve the end-user experience per se, it increases our IT team's effectiveness at preventing users from accessing harmful content. At the end of the day, WebTitan is there to restrict users from navigating to malicious websites. Obviously, users would prefer to go where they want, but WebTitan helps us protect them from malicious websites and phishing links. So in that sense, it's been great.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"iboss has significantly lowered the number of security incidents. It is crazy how much it blocks and how much it is aware of the outside danger."
"The iboss system is highly reliable. The false positive rates are small compared to some other systems we've experienced through other partner agencies who use competing solutions."
"It was a very easy product to install. It can be deployed very fast."
"iboss is pretty scalable. They provide good support. The case managers you work with to coordinate what you need are pretty good."
"The solution has massively improved our security posture, giving us full visibility into what our staff does online."
"We were impressed by the solution's mental health function, which can detect if someone needs help. It scans what users are browsing and flags warning signs so we can check to see if they are okay. We've had to use it a couple of times."
"Our primary use case for this product is DLP,"
"The security aspect of the solution, particularly the malware behind it, is excellent. That's something that really helped us out. It's not just a simple proxy that just blocks the insights of potential threats that come on behind it. They do malware detection and that helps us a lot."
"I have found the web content filtering and malware filter the most valuable."
"The most valuable feature for me in Forcepoint Secure Web Gateway is URL filtering, though all other features of the product are okay as well."
"SWG allows me to track internet usage patterns, helping optimize bandwidth and understand how much time each employee spends online."
"There is some sandboxing available, which is quite useful."
"It allowed our company to not worry about the security of a page, but talk more about the content and the productivity of specific types of web categories."
"I like the product's scalability and stability."
"Provides good visibility and good filtering features."
"Secure Web Gateway's most valuable features are firewall blocking and anti-malware scanning."
"Their report tool is the most valuable. By using the URL-base filtering, their reports give me a clear view of who is accessing what as well as which computer may have a virus or malware."
"The web filtering is the most valuable feature. The OTG client was the determining factor."
"Among the valuable features of WebTitan are the ability to white-label it, which is important for us, the fact that it is fully a cloud platform... and the ability to integrate with Active Directory"
"It's extremely stable. I would say it's flawless. We did have some concerns that, if it did fail, all internet access would stop for our people because the proxy wouldn't be there. That concern has subsided over the years because it's proven that it doesn't really fail."
"The solution offers very good self-authentication. It has a lot of protocols and ways to authenticate users by ID, or by Active Directory Integration. It's able to take credentials from the Active Directory Domain Controllers."
"The DNS proxy is also valuable. It has nothing to do with blocking websites, which we can do by sending all our DNS requests through WebTitan. However, the DNS proxy gives us more information about the machine sending the request. If you cross-reference that information with WADA, you can determine which user is making the request and create a user-specific policy or profile."
"The most valuable feature is web filtering, where we are able to blacklist and whitelist sites on the fly."
"One of the most valuable features is the setup, right out-of-the-box. We rarely touch anything to do with WebTitan. That low administration is one of the huge features."
 

Cons

"I am currently doing a PoC of the zero trust aspect of it. Compared to other similar solutions, it is hard to get around each feature. It takes a while to get used to it."
"The solution could be stronger on the integration side and offer more cloud applications like G Suite or Oracle."
"SSL decryption: We had issues with learners using apps instead of using web browsers. This type of encryption is tough for any appliance in a BYOD environment."
"Its pricing could be better."
"Their on-premise hardware's network interface is capped at one gigabit, which is sort of a problem. If you stand a filter up where all traffic flows through that, according to them, in order to go above a gigabit, you have to have multiple devices, which in today's IT seems a little bit silly. They could easily put in an SFP port into their device that could accommodate 10 gigs or at least offer a box."
"The dashboards for local use could be better."
"To scale up, a new iboss Node Blade Chassis must be purchased."
"The reporting feature needs improvement."
"A room for improvement in Forcepoint Secure Web Gateway is the support it offers. It's very bad. What I'd like to see in the next release of the product is for it to be less complicated because at the moment Forcepoint Secure Web Gateway is more complicated than other products. Sometimes issues come up that you can't solve without the support team. For example, you should write the root password to fix the issue. In the next release of the product, it would be good if it had an easy-to-use interface. Troubleshooting issues in Forcepoint Secure Web Gateway should be less complicated as well."
"Managing the endpoint for both DLP and web security should be simplified."
"An area for improvement would be the classification of websites - it can take a long time for new websites to be classified."
"The reporting must be improved."
"The documentation is almost too much, it could be laid out in an easier to understand."
"To access the root of the product for troubleshooting you must have a data engineer. This is the big issue with Forcepoint. The support community is not good."
"The availability of clusters is limited, and the product is very unstable. The development team is slow as well."
"The reporting could be improved."
"For security, it's very restrictive. For us, it blocks a lot, even too much, so we have had to create exceptions. A new implementation takes a bit of time to train it up, to put in all the exclusions, but once you have that done, it's just a matter of adding things as they come up."
"There were a few little glitches in the beginning when rolling out the client app that resides on laptops."
"The documentation could always be better. That's true for any organization."
"It works for us, and I have no real complaints about it. It is self-intuitive, but it could have intuitive help where you don't have to email somebody asking how you do something. They might already have it, but I've never used it."
"One issue that they have just solved is that there's a new interface for paying bills. I had an issue when I tried to pay with our debit card last year, but with the new payment interface, they have solved that."
"We have spoken with TitanHQ in the last month about improvements in functionality because we have used other similar platforms and have a different view of things. We have some concerns about the search and the filters. We need to quickly search which users can or cannot access a particular site and why."
"There are some small bugs in the real-time login environment. There is a real-time login and you can see which URLs are blocked or allowed for every user. They should make sure this is resolved in future releases."
"I've been trying to install an OTG on Windows 7 machines, and I simply can't get it to work."
 

Pricing and Cost Advice

"The overall pricing for iboss is very competitive and transparent."
"It is expensive compared to one of its competitors."
"We have not priced the solution recently, but they were competitive with other vendors in the past."
"It is not expensive, and it is also not cheap. iboss is priced right in the sweet spot for the number of features it offers."
"It is probably in line with other solutions, but I do not deal with the financial side."
"It is a well-priced option."
"The solution is priced a little high compare to similar solutions."
"The cost for Forcepoint Secure Web Gateway is lower than that for Zscaler and Netskope. It could be around $4 per user annually."
"Forcepoint's pricing is moderate."
"The price of this product should be reduced to make it more competitive."
"The pricing for Forcepoint Secure Web Gateway is expensive. You pay per user and functionality. I'd rate it a four on a scale of one to ten."
"It is quite expensive."
"The pricing on Forcepoint Web Security is fair. Fair pricing at current market rates, if you are comparing with the competition."
"It's very reasonably priced. We don't have to go for a monthly plan or anything like that. There are no extra costs in addition to the standard licensing fee."
"The pricing of WebTitan is good. It's the right price. We paid more and more for Cisco Umbrella."
"There are lots of products out there, and most of them are a lot more expensive. Overall, I'm very happy with SpamTitan. It has been a great solution for a very small library."
"WebTitan helps reduce costs associated with web filtering. In the event that somebody was compromised due to browsing the Internet, there will be at least one device offline. The time and energy spent cleaning that thing up and getting it back online, as well as having that user set up with some sort of a solution so they can continue working, makes it well worth the money. If a single device has been compromised, my time and the potential of having to buy additional hardware is worth at least a couple thousand dollars. Worst case scenario, if our entire organization or the majority of our organization got compromised, then it could get into the 50,000-plus for recovery. It depends on if it is a massive ransomware attack where it has pretty much crippled our entire business."
"For licensing, if I remember right, we told them how many users we have, and they told us the price, which we okayed. There were no add-ons. There might be a slight increase like everybody else, but there weren't any add-ons."
"The cost could be lower, though it is not currently prohibitive for larger companies."
"The pricing is good. It's a substantial cost, but they've held their prices over the years, which has been good."
"It's very aggressively priced, which is something that we definitely like."
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Top Industries

By visitors reading reviews
Computer Software Company
13%
Financial Services Firm
12%
Manufacturing Company
9%
Government
6%
Computer Software Company
16%
Financial Services Firm
14%
Government
10%
Manufacturing Company
8%
Computer Software Company
20%
Manufacturing Company
8%
Government
7%
Educational Organization
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about iboss?
Content filtering is the most useful feature of iboss.
What needs improvement with iboss?
I have the same complaint about them that I have about other software companies. Sometimes when you call in support, ...
What is your primary use case for iboss?
We are a PreK-12 public school district, and we use iboss to filter internet content for our students at home and sta...
What do you like most about Forcepoint Secure Web Gateway?
The product's user management is an area where my company does not face any challenges.
What is your experience regarding pricing and costs for Forcepoint Secure Web Gateway?
The price for Forcepoint Secure Web Gateway is normal, rated around five to six out of ten.
What needs improvement with Forcepoint Secure Web Gateway?
Improvements in the analysis dashboard should allow the retrieval of more detailed information about user utilization...
What do you like most about TitanHQ WebTitan?
The monitoring abilities of the product are the most valuable for us. As you deploy it, you can adapt it. As you moni...
What is your experience regarding pricing and costs for TitanHQ WebTitan?
I contracted the product myself and that's what I like. The billing is simple. It's on the company credit card. And b...
What needs improvement with TitanHQ WebTitan?
The interface is a little dated and a little awkward at times. That's a minor problem. It's workable. And while I rea...
 

Also Known As

iBoss Cloud Platform
Forcepoint SWG, Websense Web Security, Forcepoint TRITON
WebTitan, WebTitan Web Filter
 

Overview

 

Sample Customers

More than 4,000 global enterprises trust the iboss Cloud Platform to support their modern workforces, including a large number of Fortune 50 companies.
Adventist Health, Alphawest, Amadori, Anoka County, Compartamos Banco, Davies Turner, EverBank, iGATE, Karlstad Municipality, Lake Michigan Credit Union, Scavolini, Smurfit Kappa, Toyota
Clarks, Pepsi, Purple, Comcast, Virgin, McDonalds, Sprint, Adtran, Xirrus, Eir, ViaSat
Find out what your peers are saying about Forcepoint Secure Web Gateway vs. TitanHQ WebTitan and other solutions. Updated: November 2024.
824,053 professionals have used our research since 2012.