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Forcepoint Secure Web Gateway vs TitanHQ WebTitan comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Dec 4, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

iboss
Sponsored
Ranking in Secure Web Gateways (SWG)
5th
Ranking in Internet Security
3rd
Ranking in Web Content Filtering
1st
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
19
Ranking in other categories
Cloud Access Security Brokers (CASB) (7th), ZTNA as a Service (7th), Secure Access Service Edge (SASE) (8th)
Forcepoint Secure Web Gateway
Ranking in Secure Web Gateways (SWG)
6th
Ranking in Internet Security
4th
Ranking in Web Content Filtering
2nd
Average Rating
7.8
Reviews Sentiment
6.5
Number of Reviews
56
Ranking in other categories
No ranking in other categories
TitanHQ WebTitan
Ranking in Secure Web Gateways (SWG)
26th
Ranking in Internet Security
13th
Ranking in Web Content Filtering
4th
Average Rating
9.2
Reviews Sentiment
7.3
Number of Reviews
18
Ranking in other categories
Domain Name System (DNS) Security (13th)
 

Mindshare comparison

As of November 2025, in the Secure Web Gateways (SWG) category, the mindshare of iboss is 2.2%, up from 1.9% compared to the previous year. The mindshare of Forcepoint Secure Web Gateway is 3.9%, down from 4.8% compared to the previous year. The mindshare of TitanHQ WebTitan is 1.0%, down from 1.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Secure Web Gateways (SWG) Market Share Distribution
ProductMarket Share (%)
iboss2.2%
Forcepoint Secure Web Gateway3.9%
TitanHQ WebTitan1.0%
Other92.9%
Secure Web Gateways (SWG)
 

Featured Reviews

Matt Crockford - PeerSpot reviewer
It's easy to roll out, and their understanding of our business made it seamless
One aspect we value about iboss is its simplicity. Their customer service is brilliant, and they are super responsive and knowledgeable. It's easy to roll out, and their understanding of our business made it seamless. We were impressed by the solution's mental health function, which can detect if someone needs help. It scans what users are browsing and flags warning signs so we can check to see if they are okay. We've had to use it a couple of times. The user interface is highly intuitive. Our IT team picked it up with minimal training. It's arranged so that it's easy to find where things are. Another advantage is the single pane of glass console, which gives you visibility into what's happening. We're not fully there yet because we haven't implemented zero trust, but we're excited about the possibilities from the demos we've seen. We launched a POC of iboss' ChatGPT Risk Protection feature two weeks ago. AI is a great tool, but you need to be careful what you put into it. My biggest fear is employees inputting sensitive corporate information or customer PII data into one of these chatbots. I was impressed by our trial of the feature. It's exactly what we wanted. Now, when a user goes to ChatGPT, there's a banner warning them not to share information, and we can block conversations containing customer data like bank details and email addresses. I don't want to stop people from using it, but we need visibility. We've only tried it on a test group of 15 people. You can configure it to look for specific keywords or integrate it with your DLP policy if you have that configured
AhmedHawana - PeerSpot reviewer
Efficient user access control enhances productivity and browsing experience
Forcepoint Secure Web Gateway is mainly used to prevent employees from accessing certain sites and allow others to access specific websites. Based on Forcepoint's insights, we block some sites for classification purposes. It efficiently categorizes which sites should not be accessed during work hours. Additionally, Forcepoint does not affect traffic flow, ensuring a smooth browsing experience.
Pusa Alexandru-Catalin - PeerSpot reviewer
Provides basic email protection features but needs improvement in learning capabilities
TitanHQ does a middle-of-the-road job like Bitdefender and SensorNet, and it has a learning feature, though it's not as advanced as previous technology. In the past, I used a far superior product with no false alarms and minimum spam. This tool learned quickly from my inbox, offering simple yet useful features, such as two links embedded in the email footer indicating whether the email was spam or not.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"First of all, the security policies are essential. I do not have to rely solely on Active Directory for our users."
"Granular setup, which was able to set different levels of filters using the OUs in the AD."
"iboss is among the few products providing inline filtering where no application is needed on the device. It operates on the network side and is not device-based. This feature was one of the main reasons why we stayed with them for so long."
"Because of iboss, I did not have to assign web filtering tasks to my techs on a daily basis."
"The console is cloud-based, which is something I really appreciate."
"The iboss system is highly reliable. The false positive rates are small compared to some other systems we've experienced through other partner agencies who use competing solutions."
"iboss is pretty scalable. They provide good support. The case managers you work with to coordinate what you need are pretty good."
"The security aspect of the solution, particularly the malware behind it, is excellent. That's something that really helped us out. It's not just a simple proxy that just blocks the insights of potential threats that come on behind it. They do malware detection and that helps us a lot."
"This is a highly detailed product with very good key features."
"The most valuable feature is the ability to allow or block sites by category."
"The most valuable feature is the categorization, where you can allow general access to an application but limit specific features."
"For the most part, the solution, when set up correctly, works fine."
"The DLP functionality is very good, including features like OCR."
"SWG allows me to track internet usage patterns, helping optimize bandwidth and understand how much time each employee spends online."
"Giving visibility to people's actions in the network, while keeping attackers out: across data centers, offices, branches, and the cloud."
"The tool categorizes the user profiles which is very comfortable."
"The monitoring abilities of the product are the most valuable for us. As you deploy it, you can adapt it. As you monitor, if employees go to things that you don't like, or to things that you need to allow, the ability to monitor and see how much is necessary—where they're getting shot down or blocked—is helpful."
"It doesn't require installing an agent or software on individual workstations, which is very important for us. I don't have to go around every single machine and/or push updates out because of this product. The product improves on its own without having to go to workstations, which is an ideal thing because it doesn't tie up staff's time to upgrade the machines. I don't need to upgrade the software to make WebTitan work. I wish all products were that way."
"It has been easy to understand and use customization options provided by WebTitan."
"Their report tool is the most valuable. By using the URL-base filtering, their reports give me a clear view of who is accessing what as well as which computer may have a virus or malware."
"This tool learned quickly from my inbox, offering simple yet useful features, such as two links embedded in the email footer indicating whether the email was spam or not."
"The solution offers very good self-authentication. It has a lot of protocols and ways to authenticate users by ID, or by Active Directory Integration. It's able to take credentials from the Active Directory Domain Controllers."
"The most valuable feature is web filtering, where we are able to blacklist and whitelist sites on the fly."
"The DNS proxy is also valuable. It has nothing to do with blocking websites, which we can do by sending all our DNS requests through WebTitan. However, the DNS proxy gives us more information about the machine sending the request. If you cross-reference that information with WADA, you can determine which user is making the request and create a user-specific policy or profile."
 

Cons

"One thing I would like to see differently with their Zero Trust platform is that some of the AI aspects related to high-risk activities have more false positives."
"The reporting feature needs improvement."
"Sometimes when you call in support, you get someone who is just following a sheet. It feels like a runaround. You feel that you are running into that support wall."
"If they could implement an extra security layer preventing access to iboss from the open internet, it would be great."
"Our biggest problem with their service was it did not recognize the device and filtering did not always work correctly."
"I'd like to see them accelerate development on the security side, particularly around data loss prevention."
"File integrity monitoring would be very advantageous as an additional feature."
"SSL decryption: We had issues with learners using apps instead of using web browsers. This type of encryption is tough for any appliance in a BYOD environment."
"Security of browsing."
"Allow for faster exemption of websites or the ability to reclassify websites."
"The product needs to have more mobility."
"Database synchronization failures"
"Overall the software is occupying too much memory space. If they could remedy that, it would be a better experience, because today Windows is occupying too much memory space as well (in terms of the RAM), and this software has also started occupying all the memory. Due to this, I have less space for my other office products and data. I can't, for example, operate a huge Excel sheet or other datasets."
"The Sandbox solution should be integrated with the NIST to handle whatever new vulnerabilities or new sites are identified as potential threats."
"Sometimes attacks or a new ransomware gets through."
"I'd like to see the solution improve the banded optimization to offer more bandwidth control, similar to what is on offer with Blue Coat."
"There are some small bugs in the real-time login environment. There is a real-time login and you can see which URLs are blocked or allowed for every user. They should make sure this is resolved in future releases."
"I would like to have a live chat feature with their support. This is one of the things that I like that they haven't offered yet. If they have live support, then at least I can work with an engineer when I have a problem and not have to wait for the engineer to respond."
"It works for us, and I have no real complaints about it. It is self-intuitive, but it could have intuitive help where you don't have to email somebody asking how you do something. They might already have it, but I've never used it."
"One issue that they have just solved is that there's a new interface for paying bills. I had an issue when I tried to pay with our debit card last year, but with the new payment interface, they have solved that."
"I wasn't aware of WebTitan's Azure AD integration until now. The takeaway is that those types of enhancements should be broadcast from TitanHQ a little more openly than they are."
"The technology employed by TitanHQ doesn't learn enough and is still on the basic side."
"Sometimes it has been a little cumbersome to get the whitelisting just right. But that would be the only thing I've had any problems with."
"On occasion, we whitelist a site and it still gets blocked. To get it working, we have to remove it and then re-add it a couple of times, until it finally takes hold."
 

Pricing and Cost Advice

"It is probably in line with other solutions, but I do not deal with the financial side."
"The overall pricing for iboss is very competitive and transparent."
"It is not expensive, and it is also not cheap. iboss is priced right in the sweet spot for the number of features it offers."
"We had the cost of purchasing a new appliance along with the implementation and licensing costs. However, the following year, the cost of just licensing was similar to what was paid the previous year for a new appliance along with the implementation and licensing costs."
"It is expensive compared to one of its competitors."
"We have not priced the solution recently, but they were competitive with other vendors in the past."
"Forcepoint's pricing is moderate."
"Expensive, but with a good reseller you can get a very good price."
"The cost for Forcepoint Secure Web Gateway is lower than that for Zscaler and Netskope. It could be around $4 per user annually."
"It is a well-priced option."
"The price of this product should be reduced to make it more competitive."
"The price of this solution is reasonable."
"The solution's price is good."
"It is quite expensive."
"The cost could be lower, though it is not currently prohibitive for larger companies."
"We pay an annual subscription for this. They have good pricing. They are not expensive compared to other solutions that we evaluated. I like the fact that it is just one price for the year. I don't have to worry too much about fluctuations."
"The pricing is good. It's a substantial cost, but they've held their prices over the years, which has been good."
"The licensing, although I can't remember the exact cost, was very affordable. I want to say it was maybe $40 per license."
"It's very aggressively priced, which is something that we definitely like."
"WebTitan helps reduce costs associated with web filtering. In the event that somebody was compromised due to browsing the Internet, there will be at least one device offline. The time and energy spent cleaning that thing up and getting it back online, as well as having that user set up with some sort of a solution so they can continue working, makes it well worth the money. If a single device has been compromised, my time and the potential of having to buy additional hardware is worth at least a couple thousand dollars. Worst case scenario, if our entire organization or the majority of our organization got compromised, then it could get into the 50,000-plus for recovery. It depends on if it is a massive ransomware attack where it has pretty much crippled our entire business."
"There are lots of products out there, and most of them are a lot more expensive. Overall, I'm very happy with SpamTitan. It has been a great solution for a very small library."
"It's very reasonably priced. We don't have to go for a monthly plan or anything like that. There are no extra costs in addition to the standard licensing fee."
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Top Industries

By visitors reading reviews
Financial Services Firm
11%
Computer Software Company
11%
Manufacturing Company
9%
Comms Service Provider
6%
Computer Software Company
10%
Financial Services Firm
9%
Manufacturing Company
9%
Comms Service Provider
7%
Computer Software Company
17%
Manufacturing Company
10%
Comms Service Provider
7%
Educational Organization
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise6
Large Enterprise5
By reviewers
Company SizeCount
Small Business23
Midsize Enterprise6
Large Enterprise29
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise2
Large Enterprise3
 

Questions from the Community

What needs improvement with iboss?
For zero trust implementation, we encountered complexity issues, especially with a large infrastructure company Exxon...
What is your primary use case for iboss?
Previously when I used iboss, we did the POC for iboss for ExxonMobil. Four or five people wanted to move from our ol...
What is your experience regarding pricing and costs for iboss?
Regarding pricing, setup costs, and licensing, iboss is not cheap, and that's my only concern. There are cheaper alte...
What do you like most about Forcepoint Secure Web Gateway?
The product's user management is an area where my company does not face any challenges.
What is your experience regarding pricing and costs for Forcepoint Secure Web Gateway?
I would rate pricing for Forcepoint Secure Web Gateway a two out of ten. It's really expensive.
What needs improvement with Forcepoint Secure Web Gateway?
Forcepoint Secure Web Gateway is not endpoint security. If we have a chance to change, we would change it because it ...
What is your experience regarding pricing and costs for TitanHQ WebTitan?
The pricing of TitanHQ is more or less similar to other tools. I would be willing to pay more for a better service.
What needs improvement with TitanHQ WebTitan?
The technology employed by TitanHQ doesn't learn enough and is still on the basic side. I had previously used 'only m...
What is your primary use case for TitanHQ WebTitan?
I mainly use TitanHQ for email protection, specifically for no false alarms and minimal spam.
 

Also Known As

iBoss Cloud Platform
Forcepoint SWG, Websense Web Security, Forcepoint TRITON
WebTitan, WebTitan Web Filter
 

Overview

 

Sample Customers

More than 4,000 global enterprises trust the iboss Cloud Platform to support their modern workforces, including a large number of Fortune 50 companies.
Adventist Health, Alphawest, Amadori, Anoka County, Compartamos Banco, Davies Turner, EverBank, iGATE, Karlstad Municipality, Lake Michigan Credit Union, Scavolini, Smurfit Kappa, Toyota
Clarks, Pepsi, Purple, Comcast, Virgin, McDonalds, Sprint, Adtran, Xirrus, Eir, ViaSat
Find out what your peers are saying about Forcepoint Secure Web Gateway vs. TitanHQ WebTitan and other solutions. Updated: November 2025.
872,922 professionals have used our research since 2012.