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TitanHQ WebTitan pros and cons

Vendor: TitanHQ

4.7 out of 5

17 reviews
100% willing to recommend

105 followers

Pros & Cons summary

TitanHQ WebTitan provides easy-to-use filtering tools for safe internet usage and offers comprehensive web security features. It delivers customizable reports and analytics and ensures reliable service with minimal downtime. With excellent customer support, users may encounter occasional slow performance, false positives, and need more granular control. Deployment can be challenging, and documentation is insufficient.

Buyer's Guide

Get pricing advice, tips, use cases and valuable features from real users of this product.

Prominent pros & cons

PROS

Offers robust filtering capabilities

Provides reliable web threat protection

Supports customization and flexible policies

Ensures smooth performance with minimal downtime

Includes comprehensive reporting features

CONS

Lacks advanced reporting capabilities

Occasional false positives in website blocking

Difficulties with bypassing legitimate websites

Limited integration options with other software

Expensive pricing compared to competitors

TitanHQ WebTitan Pros review quotes

reviewer2024178

GM at a transportation company with 51-200 employees

Nov 16, 2022

The monitoring abilities of the product are the most valuable for us. As you deploy it, you can adapt it. As you monitor, if employees go to things that you don't like, or to things that you need to allow, the ability to monitor and see how much is necessary—where they're getting shot down or blocked—is helpful.

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SW

Owner/Manager at Shannon Farms

Jun 12, 2022

It has been easy to understand and use the customization options provided by WebTitan.

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MG

Michael Goodfriend

President at PJM Digital Design

Mar 31, 2022

The most valuable feature is web filtering, where we are able to blacklist and whitelist sites on the fly.

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TitanHQ WebTitan

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Learn what your peers think about TitanHQ WebTitan. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.

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JK

Director Of Information Technology at a consumer goods company with 11-50 employees

Jun 28, 2022

Not a whole lot of oversight is required after WebTitan is installed. I get email notifications and occasionally browse the reporting. This is pretty important because I don't have the bandwidth to actively monitor all this stuff 24/7. It is just not possible. Therefore, it is important that it doesn't require a lot of my time once it is deployed and working.

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Mark Politowicz

Endpoint Management Engineer at State of Idaho

Apr 12, 2022

It has been easy to understand and use customization options provided by WebTitan.

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reviewer1773792

Infrastructure / Database Lead at a healthcare company with 10,001+ employees

Feb 1, 2022

It's extremely stable. I would say it's flawless. We did have some concerns that, if it did fail, all internet access would stop for our people because the proxy wouldn't be there. That concern has subsided over the years because it's proven that it doesn't really fail.

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CV

Chrysostomos Vatopedinos

System Engineer at IMMV

Jun 23, 2020

The solution offers very good self-authentication. It has a lot of protocols and ways to authenticate users by ID, or by Active Directory Integration. It's able to take credentials from the Active Directory Domain Controllers.

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Head of Infrastructure at Anglo-Eastern Ship Management Ltd

Apr 12, 2022

The DNS proxy is also valuable. It has nothing to do with blocking websites, which we can do by sending all our DNS requests through WebTitan. However, the DNS proxy gives us more information about the machine sending the request. If you cross-reference that information with WADA, you can determine which user is making the request and create a user-specific policy or profile.

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RP

IT Systems Administrator at State Attorneys Office 13th Circuit

Mar 14, 2022

Their report tool is the most valuable. By using the URL-base filtering, their reports give me a clear view of who is accessing what as well as which computer may have a virus or malware.

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IT Director at a wellness & fitness company with 51-200 employees

Mar 22, 2022

One of the most valuable features is the setup, right out-of-the-box. We rarely touch anything to do with WebTitan. That low administration is one of the huge features.

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Show 6 more reviews (out of 16)

TitanHQ WebTitan Cons review quotes

reviewer2024178

GM at a transportation company with 51-200 employees

Nov 16, 2022

The interface is a little dated and a little awkward at times. That's a minor problem. It's workable.

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SW

Owner/Manager at Shannon Farms

Jun 12, 2022

I've been trying to install an OTG on Windows 7 machines, and I simply can't get it to work.

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MG

Michael Goodfriend

President at PJM Digital Design

Mar 31, 2022

On occasion, we whitelist a site and it still gets blocked. To get it working, we have to remove it and then re-add it a couple of times, until it finally takes hold.

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TitanHQ WebTitan

Free Report: TitanHQ WebTitan Reviews and More

Learn what your peers think about TitanHQ WebTitan. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.

816,660 professionals have used our research since 2012.

JK

Director Of Information Technology at a consumer goods company with 11-50 employees

Jun 28, 2022

There were a few little glitches in the beginning when rolling out the client app that resides on laptops.

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Mark Politowicz

Endpoint Management Engineer at State of Idaho

Apr 12, 2022

The documentation could always be better. That's true for any organization.

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reviewer1773792

Infrastructure / Database Lead at a healthcare company with 10,001+ employees

Feb 1, 2022

For security, it's very restrictive. For us, it blocks a lot, even too much, so we have had to create exceptions. A new implementation takes a bit of time to train it up, to put in all the exclusions, but once you have that done, it's just a matter of adding things as they come up.

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CV

Chrysostomos Vatopedinos

System Engineer at IMMV

Jun 23, 2020

There are some small bugs in the real-time login environment. There is a real-time login and you can see which URLs are blocked or allowed for every user. They should make sure this is resolved in future releases.

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Head of Infrastructure at Anglo-Eastern Ship Management Ltd

Apr 12, 2022

WebTitan could improve the software module and the platform's overall stability, and its competitors have a more sophisticated user interface. We have found some bugs as well as some issues with functionality and security that we've already forwarded to TitanHQ.

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RP

IT Systems Administrator at State Attorneys Office 13th Circuit

Mar 14, 2022

I would like to have a live chat feature with their support. This is one of the things that I like that they haven't offered yet. If they have live support, then at least I can work with an engineer when I have a problem and not have to wait for the engineer to respond.

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IT Director at a wellness & fitness company with 51-200 employees

Mar 22, 2022

I wasn't aware of WebTitan's Azure AD integration until now. The takeaway is that those types of enhancements should be broadcast from TitanHQ a little more openly than they are.

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Show 6 more reviews (out of 16)

Product Categories

Product Categories

Secure Web Gateways (SWG)

Internet Security

Web Content Filtering

Domain Name System (DNS) Security

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Product Categories

Product Categories

Secure Web Gateways (SWG)

Internet Security

Web Content Filtering

Domain Name System (DNS) Security

Popular Comparisons

Popular Comparisons

Cisco Umbrella vs TitanHQ WebTitan

Zscaler Internet Access vs TitanHQ WebTitan

iboss vs TitanHQ WebTitan

Fortinet FortiGate SWG vs TitanHQ WebTitan

Forcepoint Secure Web Gateway vs TitanHQ WebTitan

DNSFilter vs TitanHQ WebTitan

Barracuda Web Security and Filtering vs TitanHQ WebTitan

See all alternatives

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